Help! USB device not recognized - G4 Q&A, Help & Troubleshooting

Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:

AndreiMel said:
Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:
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Hello,
Since update on windows 10 and MM i've got some trouble too. You have to install lg usb driver from the lg phone and tell windows to stop auto install mtp drivers. Windows is always trying to install an old driver over the lg one and that's the problem.
You can also try to switch from regular usb to usb debigging in dev options several times.

nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault

AndreiMel said:
nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault
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Does it charge at least ?

Zenouzenou said:
Does it charge at least ?
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yes, the phone is charging

AndreiMel said:
yes, the phone is charging
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Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.

Zenouzenou said:
Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.
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Click to collapse
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault

AndreiMel said:
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault
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Looks like I have the same problem. Started off with Android Auto not detecting it, but it looks like the PC can't either, nor does it pick up an external USB DAC via the OTG cable :/
Did you have any success at all? Sounds like a hardware failure though :/
Sorry I just realised this thread was back in 2016 not 2017!

have same problem here, windows 10 x64, will try in other pc and see what happens.

Related

LG G3 pc connection problem

Hey guys, after my phone's last software update I have sort of a problem. I can't connect it to my computer. When I plug it in the computer it says USB device not recognized and I've tried on more than one pc and the results are similar. I tried installing new drivers and LG pc suite (which work but with the wireless connection). And my G Pad 8.3 works like a charm so the problem must be in my phone. The software version which i received is v20u.
Oh and I tried factory reset and again it didn't work. I hope you can help with this bizarre problem.
Try switching in the USB connection option to ptp....
jonnyszt said:
Try switching in the USB connection option to ptp....
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Click to collapse
Can you explain how to do that? Thanks
When u hook it to ure pc. In ure notif bar pull down itll say usb options or cahrge only or such click it and change it thsre this. Is on ure phone not pc
yeah but that's the problem my phone recognize the usb only like charger and no matter if i put it in the computer it still only charge the battery and doesn't show the usual options about the pc connection.
Why So Serious said:
yeah but that's the problem my phone recognize the usb only like charger and no matter if i put it in the computer it still only charge the battery and doesn't show the usual options about the pc connection.
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Click to collapse
Have a look here it may help >> http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574 <<
I saw that before i wrote the thread but I can't seem to find " ACER Composite ADB Interface" in my device manager neither when my phone is connected nor when it's not. I think it might be something with the latest software cause before that I never had a problem connecting it to the pc.
PS: i even tried connecting the phone to my TV to see if it'll find it like a flashdrive and againt it started charging and nothing else

Phone not working as a storage

I am on resurrection remix LP 5.5.9
When I connect my phone to pc it shows an error. I tried to clean the microUSB port but still doesn't work.
What should I do?
Below it's an image of the error
do you have Kies installed or universal usb drivers?
try different cable.
is there something on phone notification screen, like "charging, file transfer, MTP..."?
try different PC
2
yaro666 said:
do you have Kies installed or universal usb drivers?
try different cable.
is there something on phone notification screen, like "charging, file transfer, MTP..."?
try different PC
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I have the drivers installed. No notification on phone. The OTG usb doesn't work too :crying:
bump!!
manuel1992 said:
bump!!
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it charges ok?
see if Odin detects it in download mode
yaro666 said:
it charges ok?
see if Odin detects it in download mode
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Click to collapse
Yes it charges ok.
Odin doesn't detect it.
I have to say that when my battery dies it doesn't charge, I have to use another battery
Is the device in a UBS 2 port, or 3 port? Sometimes USB 3 still doesn't work for 'regular' card readers.
Have you tried to remove the driver from the device Manager and then start all over? Or update the driver?
Bright.Light said:
Is the device in a UBS 2 port, or 3 port? Sometimes USB 3 still doesn't work for 'regular' card readers.
Have you tried to remove the driver from the device Manager and then start all over? Or update the driver?
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Click to collapse
I used it on another computer, I don't think it's a driver problem

Nexus 5X USB Device Not Working Please Help

Hello, whenever I plug in my Nexus 5X to my computer, it says that the USB device is not working properly. When I check my installed USB drivers it shows:
USB Device Not Recognized (Device Descriptor Request Failed)
Can someone help me? I would like to do USB Debugging
rpalmon said:
Hello, whenever I plug in my Nexus 5X to my computer, it says that the USB device is not working properly. When I check my installed USB drivers it shows:
USB Device Not Recognized (Device Descriptor Request Failed)
Can someone help me? I would like to do USB Debugging
Click to expand...
Click to collapse
If you are on win10 the builtin drivers and drivers you ask win10 to download are all you need. If you are on older platform like winxp or vista, try these:
http://forum.xda-developers.com/nexus-5x/general/psa-fix-adb-doesnt-winxp-t3403955
sfhub said:
If you are on win10 the builtin drivers and drivers you ask win10 to download are all you need. If you are on older platform like winxp or vista, try these:
http://forum.xda-developers.com/nexus-5x/general/psa-fix-adb-doesnt-winxp-t3403955
Click to expand...
Click to collapse
It was working before but now it says USB Device Not Recognized (Device Descriptor Request Failed) when I check the installed USB Drivers.
rpalmon said:
It was working before but now it says USB Device Not Recognized (Device Descriptor Request Failed) when I check the installed USB Drivers.
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Try different cable and/or different port.
rpalmon said:
It was working before but now it says USB Device Not Recognized (Device Descriptor Request Failed) when I check the installed USB Drivers.
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Is there a driver that I could install to fix it?
rpalmon said:
Is there a driver that I could install to fix it?
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Click to collapse
The error you listed doesn't sound like a software problem. It sounds like there is a USB communication issue.
Even with no drivers installed, your PC should be able to get the USB device descriptor, otherwise it couldn't figure out which driver to use.
sfhub said:
The error you listed doesn't sound like a software problem. It sounds like there is a USB communication issue.
Even with no drivers installed, your PC should be able to get the USB device descriptor, otherwise it couldn't figure out which driver to use.
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The thing is that I have other Android devices and when I plug them in USB debugging works fine. I think that it has to do with the Android N update because ever since I updated it never worked.
rpalmon said:
The thing is that I have other Android devices and when I plug them in USB debugging works fine. I think that it has to do with the Android N update because ever since I updated it never worked.
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It's possible or it could be coincidental. My Android N update didn't affect my USB operations or USB ID at all though.
It could also be something went bad with your USB port on the phone.
See if there is any lint inside the port using bright pencil flashlight.
Also try different USB A to C cable if that is what you are using, sometimes cables go bad.
sfhub said:
It's possible or it could be coincidental. My Android N update didn't affect my USB operations or USB ID at all though.
It could also be something went bad with your USB port on the phone.
See if there is any lint inside the port using bright pencil flashlight.
Also try different USB A to C cable if that is what you are using, sometimes cables go bad.
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Click to collapse
what do you mean by lint?
sfhub said:
It's possible or it could be coincidental. My Android N update didn't affect my USB operations or USB ID at all though.
It could also be something went bad with your USB port on the phone.
See if there is any lint inside the port using bright pencil flashlight.
Also try different USB A to C cable if that is what you are using, sometimes cables go bad.
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I also tried factory resetting the phone and that didn't work.
rpalmon said:
what do you mean by lint?
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Lint/dust. Sometimes it gets into the port and interferes with the connections.
Airblow sometimes helps.
Just a shot in the dark.

Usb drive/otg cable not detecting need help

Hello,my tab sm t705 not detecting usb otg cable,and usb drive when connecting to pc,its only showing charging but no prompt for mtp like it usually did,how to solved?
this happen after my otg drive often auto connect/disconnect a few times, thinking the cable broken,already buy a new one but still not detect.
My usb debugging is already tick,mtp+adb is already tick.
Tried factory reset but still not detect.
Already try googling but no result
Is this software or hardware problem?
BTw im using iron man rom & kernel.
cinmil said:
Hello,my tab sm t705 not detecting usb otg cable,and usb drive when connecting to pc,its only showing charging but no prompt for mtp like it usually did,how to solved?
this happen after my otg drive often auto connect/disconnect a few times, thinking the cable broken,already buy a new one but still not detect.
My usb debugging is already tick,mtp+adb is already tick.
Tried factory reset but still not detect.
Already try googling but no result
Is this software or hardware problem?
BTw im using iron man rom & kernel.
Click to expand...
Click to collapse
Check your win drivers in device manager. Ensure the Mtp driver is active.
Already check.not pc problem.and already installed samsung usb driver
cinmil said:
Already check.not pc problem.and already installed samsung usb driver
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Fair do's but does it detect the device in device manager as an MTP device when connected?
Nothing detected on my pc except for mouse usb.no connection sound,nothing happen when the usb plug in,except my phone showing charging
cinmil said:
Nothing detected on my pc except for mouse usb.no connection sound,nothing happen when the usb plug in,except my phone showing charging
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Click to collapse
Have you tried just a normal USB cable to see if mtp works?
What u mean by that ?sorry a little noob about this.
But i have try connecting other phone.and its work perfectly fine.its detect as portable media..dont know what the problem with my tab.also i have try ant+ tester app.and its showing ant support built in firmware no service?is it normal?can anyone who have t705 try it?
cinmil said:
What u mean by that ?sorry a little noob about this.
But i have try connecting other phone.and its work perfectly fine.its detect as portable media..dont know what the problem with my tab.also i have try ant+ tester app.and its showing ant support built in firmware no service?is it normal?can anyone who have t705 try it?
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Click to collapse
For MTP you just need a normal USB cable not OTG.
This is result when using ant tester
ashyx said:
For MTP you just need a normal USB cable not OTG.
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Click to collapse
Ok understand wht u mean now,already done doing that.that wht i want to tell,showing nothing detect on my laptop eventough usb cable is already plug in.already check on device manager>root hub properties.and check what usb is connecting and only show the mouse usb.phone cable not detect on any usb root hub.
Solved
After a few days thinking of solution then i try to go download mode and plug the usb cable to pc and voila.usb updte installer pop up means its detecting now.and i cncel the updte and go to normal mode and its also detecting.mayb some software failure that its happen.btw i just uninstalled and installed new driver and let it updte after it detect the usb.problem solved.nearly changing new micro usb port?
cinmil said:
After a few days thinking of solution then i try to go download mode and plug the usb cable to pc and voila.usb updte installer pop up means its detecting now.and i cncel the updte and go to normal mode and its also detecting.mayb some software failure that its happen.btw i just uninstalled and installed new driver and let it updte after it detect the usb.problem solved.nearly changing new micro usb port?
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Click to collapse
Bro can you explain how did you solve the issue
sai143420 said:
Bro can you explain how did you solve the issue
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Sorry bro.this post been too long.but from i remmember i donwload some app for pc.and enter my phone to download mode.maybe the app is official for samsung download mode.
What do you mean by download mode
---------- Post added at 03:18 AM ---------- Previous post was at 03:18 AM ----------
cinmil said:
Sorry bro.this post been too long.but from i remmember i donwload some app for pc.and enter my phone to download mode.maybe the app is official for samsung download mode.
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Click to collapse
What's that app name

Question Phone not connecting via USB

My first Poco F3 is completely unlocked and running a custom rom, still able to connect to PC even now.
I have a second Poco F3 that I was able to originally connect to my PC to debloat, hadn't needed to connect it to a PC till now. Today was the day I could unlock it but when I connect it via USB cable, original or otherwise, no usb options appear on phone and nothing shows on PC. I can use the same cable on my first Poco F3 and everything works fine. I've tried multiple cables, reinstalling drivers, restarting phone and PC, trying a different PC, enabling debugging tools, etc.
Nothing shows in "My Computer"
Nothing shows in Device Manager
No usb options on phone (default is set to File Transfer)
Nothing shows in CMD with "adb devices"
Charging still works
Is there anything I can do to at the very least unlock the bootloader? Or is this not fixable?
long shot... check the usb C port for dirt/dust/fluff blocking connection...
Most probably u debloated an app responsable for media transfer. If u can, revert what u debloated.
Alin45 said:
Most probably u debloated an app responsable for media transfer. If u can, revert what u debloated.
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Click to collapse
Did a factory reset thinking that may have been the case, still no good.
Tried cleaning out the port and still no good either
I still think it's Windows. Please can you try putting Ubuntu (or another Linux distro) on a USB, booting from that, installing platform tools (ADB/fastboot etc) and then running ADB devices. Windows is very finiky sometimes.
Edit: when you plug in your phone to the PC do you get a notification saying charging? Or is there no notification? Also does it start charging the phone?
There is a delay before it begins charging and the charging animation plays but yes it does. But then there is no usb notification. Will try ubuntu and report back
Booting into Ubuntu, before installing platform tools the first phone that I knew worked showed up and showed up in adb devices when platform tools was used. The second still didn't show up, exactly the same as on windows
Try downloading the installed stock miui rom from the update menu in the miui update menu and re-install it on the phone
Unfortunately reinstalling latest package didn't help
Can't think of anything else to suggest. Sorry
If the usb connection continues to be nonexistent, is there any way to at least unlock the bootloader without using the Xiaomi Unlock tool on the PC?
Are you sure the USB cable you're using support transfert file?
Cjayy said:
If the usb connection continues to be nonexistent, is there any way to at least unlock the bootloader without using the Xiaomi Unlock tool on the PC?
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Click to collapse
Nope
Hmmmmm.....strange! I'm running out of ideas....try different USB ports on PC. Maybe it's a faulty USB-C port on phone after all.
do you have a type c usb-otg?
If yes then see if it is detected by the phone
X0PIRAT3 said:
Are you sure the USB cable you're using support transfert file?
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Yes. Used 4 different cables, 1 of which is the cable that comes with the phone. None work on this phone but do on the first phone.
Alin45 said:
Hmmmmm.....strange! I'm running out of ideas....try different USB ports on PC. Maybe it's a faulty USB-C port on phone after all.
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Click to collapse
Tried different ports across 2 PCs. I'm starting to think it is a faulty port, though it worked fine a week ago.
arifqur said:
do you have a type c usb-otg?
If yes then see if it is detected by the phone
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Click to collapse
I honestly don't know if any of my cables are usb-otg, how would I check?
Try to use this version of Mi FLash Tool (only for drivers) : https://xiaomiflashtool.com/download/xiaomi-flash-tool-20210226
Extract and launch the executable then drivers install
Something like this. You can plug in any usb stick and see if it is detected. Another way to check whether the port on the phone is working for data as well
X0PIRAT3 said:
Try to use this version of Mi FLash Tool (only for drivers) : https://xiaomiflashtool.com/download/xiaomi-flash-tool-20210226
Extract and launch the executable then drivers install
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Click to collapse
Tried this and still no good.
arifqur said:
Something like this. You can plug in any usb stick and see if it is detected. Another way to check whether the port on the phone is working for data as well
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Click to collapse
I don't have anything like this but that reminded me of the usb-c to headphone adapter and that also doesn't work. Sound just plays out of the speakers.
Trying with Android Auto in the car, the car doesn't register a device connecting at all either.
Either the data transfer portion is somehow disabled on the device itself (which I would love to know how to enable it again if that's the case) or it's a damaged usb port. Just strange that it worked a week ago.
Something I forgot to mention, when I went to unlock the bootloader yesterday the phone did not show up anywhere except for in the ADBFastbootTools to debloat the software as a OnePlus device but then never showed up again.
Cjayy said:
Tried this and still no good.
I don't have anything like this but that reminded me of the usb-c to headphone adapter and that also doesn't work. Sound just plays out of the speakers.
Trying with Android Auto in the car, the car doesn't register a device connecting at all either.
Either the data transfer portion is somehow disabled on the device itself (which I would love to know how to enable it again if that's the case) or it's a damaged usb port. Just strange that it worked a week ago.
Something I forgot to mention, when I went to unlock the bootloader yesterday the phone did not show up anywhere except for in the ADBFastbootTools to debloat the software as a OnePlus device but then never showed up again.
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I have the same problem, did you solve it ? I replaced the usb board of the phone, still not working.

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