LG G3 pc connection problem - G3 Q&A, Help & Troubleshooting

Hey guys, after my phone's last software update I have sort of a problem. I can't connect it to my computer. When I plug it in the computer it says USB device not recognized and I've tried on more than one pc and the results are similar. I tried installing new drivers and LG pc suite (which work but with the wireless connection). And my G Pad 8.3 works like a charm so the problem must be in my phone. The software version which i received is v20u.
Oh and I tried factory reset and again it didn't work. I hope you can help with this bizarre problem.

Try switching in the USB connection option to ptp....

jonnyszt said:
Try switching in the USB connection option to ptp....
Click to expand...
Click to collapse
Can you explain how to do that? Thanks

When u hook it to ure pc. In ure notif bar pull down itll say usb options or cahrge only or such click it and change it thsre this. Is on ure phone not pc

yeah but that's the problem my phone recognize the usb only like charger and no matter if i put it in the computer it still only charge the battery and doesn't show the usual options about the pc connection.

Why So Serious said:
yeah but that's the problem my phone recognize the usb only like charger and no matter if i put it in the computer it still only charge the battery and doesn't show the usual options about the pc connection.
Click to expand...
Click to collapse
Have a look here it may help >> http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574 <<

I saw that before i wrote the thread but I can't seem to find " ACER Composite ADB Interface" in my device manager neither when my phone is connected nor when it's not. I think it might be something with the latest software cause before that I never had a problem connecting it to the pc.
PS: i even tried connecting the phone to my TV to see if it'll find it like a flashdrive and againt it started charging and nothing else

Related

[Q] WinMo wont connect via USB since new Froyo installed.

I was trying to put the hum/hiss sound fix on my sd card and I cannot get my pc to connect via USB...
My wife has a TP2 and it connects fine...
I have tried with/without the sd card in, rebooted the pc and phone, rebooted the phone while connected to the pc.... nothing...
wtf...
anyone else with this problem?
PS... NRGZ28 had posted a very basic rom for booting to android back in Feb and it is now gone from hotfile. Anyone know of a quick boot into android?
- Try a different computer
- Try a hard reset
That are the first thing you should do.
Tried hard reset...
Dif PC is not an option at the moment... I have rebooted...
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
FarBeyond said:
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
Click to expand...
Click to collapse
Reboot your PC? lol bet your tried that already...
Try this:
settings > connections > usb to pc > and disable Faster Data Sync then try. This way uses the generic usb drivers and maybe it will connect.
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
FarBeyond said:
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
Click to expand...
Click to collapse
dont think thats working yet
Ya I don't think that works yet, it's tied to Android software drivers and the use of the USB port, since there is no drivers to control the port only to charge battery. Windows thinks there is something there, but the phones USB can't communicate back....I think this is the issue or at lease after playing around with it on my phone anyway
Not that it's a huge amount of help but might troubleshoot down to the hardware level...if you go into bootloader mode on the phone and connect to USB does it connect?
I don't think you should go that deep and dirty. My touch pro 2 works only with only 1 (non-HTC) cable of the 10 i have at home, all are the "standard" mini-USB but only one works flawlessly for communicating/flashing/syncing, the other cables either do the same error - device not recognized - or windows says that the device could communicate faster - and only copies files slowly.
All in all: you should simply check with another USB cable or if you have the factory HTC cable try it with that. I noticed that the cable i am using other than the HTC one is a very good quality thick (low-resistance and double-shielded) USB cable and it never failed on me.
One other thing you should definitely watch for: plug the USB cable into the motherboard USB port directly (on the back of the PC where you plug the keyboard, mouse etc.), sometimes PC cases with front panel USB outputs simply die, or are wrongly attached to the motherboard USB header and it can cause the aforementioned problems too, not to mention if it is wrongly attached it could harm your phone too.

Win doesn't recognize my Defy

Hello,
I've a big issue, if I try to connect the phone, via usb, to the pc windows none of the devices recognize the connection.
Nothing appear on the Defy. On the Pc, sometimes appear the "new device windows" but if I try to install drivers it show me an alert saying that the device is not installed correctly.
I've tried all the motorola drivers available but nothing happen. I've also tried 2 other pc and 2 other usb cable
Fortunally, the device is rooted and I can install a nandroid backup but I don't know how I can resolve this issue, someone can help me?
Thanks
nickee said:
Hello,
I've a big issue, if I try to connect the phone, via usb, to the pc windows none of the devices recognize the connection.
Nothing appear on the Defy. On the Pc, sometimes appear the "new device windows" but if I try to install drivers it show me an alert saying that the device is not installed correctly.
I've tried all the motorola drivers available but nothing happen. I've also tried 2 other pc and 2 other usb cable
Fortunally, the device is rooted and I can install a nandroid backup but I don't know how I can resolve this issue, someone can help me?
Thanks
Click to expand...
Click to collapse
Enable / disable USB debugging maybe? But normally there should be a prompt on the phone when you plug it in (pulling down the status bar usually asks you what to do, give memory card access, charge only...). Btw, does the Defy charge when plugged in or does the LED light up?
Arjoma said:
Enable / disable USB debugging maybe? But normally there should be a prompt on the phone when you plug it in (pulling down the status bar usually asks you what to do, give memory card access, charge only...). Btw, does the Defy charge when plugged in or does the LED light up?
Click to expand...
Click to collapse
Tried but nothing change. The phone doesn't charge correctly and no prompt message if I connect it to the pc.
And it is definitely not the cable and / or the USB port? Then it has to be a hardware problem on the phone's side I think.
Arjoma said:
And it is definitely not the cable and / or the USB port? Then it has to be a hardware problem on the phone's side I think.
Click to expand...
Click to collapse
Not the cable and not the USB
There's a way to reinstall all the Defy driver without the cable?
Try installing new moto drivers.
http://forum.xda-developers.com/showthread.php?t=1100585&highlight=rsd
Installed but no improvement on the situation. I think that's an hardware problem...
nickee said:
Installed but no improvement on the situation. I think that's an hardware problem...
Click to expand...
Click to collapse
Almost seems so : But charging works?
Arjoma said:
Almost seems so : But charging works?
Click to expand...
Click to collapse
Charging didn't work if I connect the phone to the pc, it's strange because if I connect to the electrical power it works.
I also think that I've had an issue when I've installed the custom firmware

[How to fix] Windows 8/8.1/10 is not detecting my LG Gxxx device

Does this sound familiar?
Since updating to an Android Lollipop rom, my Windows PC / Laptop no longer detecting my device
Click to expand...
Click to collapse
This seems to work for most any device changing Android OS on their device
Disconnect your device from your PC/Laptop.
1
From your Device, disable USB Debugging found in Settings > Developer Options.
1
From your PC/Laptop go to Device Manager, click on View> Show Hidden Devices.
1
Double click Composite ADB Interface, click on Properties.
1
Click on the Driver tab and choose on Roll Back Driver. This will uninstall the problematic drivers.
Should 'Roll Back Driver' option be grayed out, click Uninstall.
1
In the confirmation pop up window, click the box marked "Delete the driver software for this device" and then click OK.
Repeat this step for all Composite ADB Interface' entries.
1
Shut down your PC/Laptop, then start again.
(IMPORTANT: Do not "Restart" from the shutdown menu, you must do a full shut down)
1
Once PC has fully rebooted, open device manager and keep it to the side.
1
Connect the device to your PC/Laptop. Your PC will recognize the device as a storage device.
1
From your device go back to Developer options and select USB Debugging.
1
Unplug the device, wait 15-20 seconds and reconnect. You should now see your device from you PC and Device Manager should now have a "Portable Devices" folder
1
Should 'Composite ADB Interface' show up again, repeat (4) and (5) to roll back the driver update.
Ƹ̵̡- It seems, using the universal driver is also a good suggestion. These can be downloaded here -Ʒ
LGUnitedMobileDriver Version 3.11
[URL="https://dl.dropboxusercontent.com/u/31151290/LGMobileDriver_WHQL_Ver_4.0.3.exe"]Newest version 4.03[/URL]​
try to reinstall your OS.
always works.
In my device manager there is no ACER.... When I connect my LG G3 (F400S) Android 4.4.2 version, nothing happens in the PC, nothing happens in the device manager (no refresh, no new drivers of LG or LGE), the phone just charges (nothing from the notifications as well). I have installed the LG drivers (latest from LG website), LG PC Suite, tried to connect from LG PC Suite, but the PC refuse to detect the phone. I tried with different USB cables, different USB ports and different PC with different windows (7, 8.1 and 10), absolutely nothing. More surprisingly, my friend has the LG G3 (D855) which he can connect and get detected by his laptop but mine does not in this laptop with his cable in the same USB port! I think the problem is with the phone itself even if it charges. Please HELP!!
@Mr Rus
Is this device new or did you purchase used?
Does the device charge? If so, how?
Has your LG G3 ever been connected to your PC/Laptop?
Do you hear any sound from your PC, when you connect the device via USB cable?
Hi,
1. The device was bought as used online. It said new on the website but by the look of it i know it is used (scratch at laser autofocus and screen not properly glued OR it is a defective one).
2. Yes it does charge with the charger. The one i got charged the phone 0 to 100 in 4 hours. So i use my tablet charger (5V, 2A) to charge the phone with another cable (about 2h and 15min from 0 to 100) as the cable which came with the phone also causes the slow charging. When connected to the PC the phone vibrates and charges. I can see the 'electric current' on the battery icon and on the lock screen I can see it says charging (%).
3. It is the first time i've connected the phone with my different PCs. First one i tried without the drivers installed then tried with driver and pc suite installed. In the second PC the driver was installed first then the phone was connected. No positive result.
4. No, no sound at all. But i remember that there was some android adb stuff in the device manager (maybe same to the ACER...), i uninstalled it without checking the box mentioned in your instructions unfortunately. Then i heard a sound when connecting the phone. And right after that another sound, in my taskbar it says unknown device and error (i forgot the error code). But nothing on my phone in the notifications, it just charges. Under USB controllers in my pc i could see Unknown usb composite device (something like that) with yellow exclamation mark. I googled and had this uninstalled. Since then no sound at all.
I cannot return the phone for exchange as the shipping cost would be too much for me to afford (about USD 70-90). I am waiting for a software update as maybe this will solve the problems. I am still with kit kat 4.4.2. But if this is a hardware issue, it would be difficult to solve this.
Also the USB OTG does not work.
Mr Rus said:
Hi,
1. The device was bought as used online. It said new on the website but by the look of it i know it is used (scratch at laser autofocus and screen not properly glued OR it is a defective one).
2. Yes it does charge with the charger. The one i got charged the phone 0 to 100 in 4 hours. So i use my tablet charger (5V, 2A) to charge the phone with another cable (about 2h and 15min from 0 to 100) as the cable which came with the phone also causes the slow charging. When connected to the PC the phone vibrates and charges. I can see the 'electric current' on the battery icon and on the lock screen I can see it says charging (%).
3. It is the first time i've connected the phone with my different PCs. First one i tried without the drivers installed then tried with driver and pc suite installed. In the second PC the driver was installed first then the phone was connected. No positive result.
4. No, no sound at all. But i remember that there was some android adb stuff in the device manager (maybe same to the ACER...), i uninstalled it without checking the box mentioned in your instructions unfortunately. Then i heard a sound when connecting the phone. And right after that another sound, in my taskbar it says unknown device and error (i forgot the error code). But nothing on my phone in the notifications, it just charges. Under USB controllers in my pc i could see Unknown usb composite device (something like that) with yellow exclamation mark. I googled and had this uninstalled. Since then no sound at all.
I cannot return the phone for exchange as the shipping cost would be too much for me to afford (about USD 70-90). I am waiting for a software update as maybe this will solve the problems. I am still with kit kat 4.4.2. But if this is a hardware issue, it would be difficult to solve this.
Also the USB OTG does not work.
Click to expand...
Click to collapse
I have the same problem...
Maybe you have some problems with usb
Maybe you have some problems with usb port. I use usb hubs in such situations. Somehow, gadget seamlessly connects to a PC via the the extraneous device. I found good reviews for usb hubs on topchoice.best, if you suddenly decide to take my advice.
Go to settings
Then PC Connection
Check to see if phone is set to MTP
Sent from my VS985 4G using XDA Free mobile app
xenevo said:
Go to settings
Then PC Connection
Check to see if phone is set to MTP
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
There is no PC connection setting, no MTP settings as well.
I am on a stock based rom.
If you are using aosp or cm based you might find the mtp in storage settings.
If the previous owner defaults the connection to charge only then windows will not detect the phone.
A friend of mine did the same and i found the setting to reset back to a mtp connection when plugged in with usb.
If i remember i had to hit the ellipsis button ... The three dots and it was in there. Sorry i am vague but it was a long time ago and i am stock based.
If somebody running aosp or cm can chime in and tell him where exactly that setting is that would be nice.
Otherwise goggle it.
Good luck my friend!
Sent from my VS985 4G using XDA Free mobile app
xenevo said:
I am on a stock based rom.
If you are using aosp or cm based you might find the mtp in storage settings.
If the previous owner defaults the connection to charge only then windows will not detect the phone.
A friend of mine did the same and i found the setting to reset back to a mtp connection when plugged in with usb.
If i remember i had to hit the ellipsis button ... The three dots and it was in there. Sorry i am vague but it was a long time ago and i am stock based.
If somebody running aosp or cm can chime in and tell him where exactly that setting is that would be nice.
Otherwise goggle it.
Good luck my friend!
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
Unfortunately there is no such setting. I am using the stock ROM from LG itself (android 4.4.2) and the only setting about PC connectivity is Share & connect --> LG PC Suite. There is not options for MTP even after connecting the phone. I know for my friend when he connect his, he get the notification to change to charge only, MTP etc from the notification bar, but mine nothing. I done factory reset so, I do not think that the default setting is still set to charge only. Tried everything for this issue :/
For a last resort you can try another usb cable and/or a different usb port. There are also apps on the play store that will do wifi direct.
Sent from my VS985 4G using XDA Free mobile app
Thanks bro. Good job.
@TonyStark, thanks for the job you have done, for us, but my friend's AT&T LG G3 does not connect to PC at all, i have tried many ways like 3845#*850# Post Setting > Diag Settings > USB Set for Diag && Settings > Diag Settings > USB Set for Diag, but still no luck, i have also installed LGUnitedMobileDriver which was also suggested by you on the first post, No Luck yet,
Edited: In the last i came to know that the USB jack or port of the G3 was badly damaged, hence, after knowing that i told my friend that he is luck because his devices is still charging with this port condition. And he went to the hardware shop happily
And you were pleased to shut down that thread, I don't know why? may be you were trying or looking to make something better than that but we lost a good hope.
Now please help me what can i do with it, it is running 4.4.2, any thing we want to do with it is failed due to no USB connection to the PC,
by the way, i know i can root it with kingoroot and install autoRec and than TWRP and can upgrade to Lollipop by the way of putting all material into SDCard but does updating solves the USB connection problem OR we will be in the same state. As far as Marshmallow is also landing soon so, I think my friend must not stay on kitkat, and lastly an LG G3 like wooping device may not live its all life without USB connection. Please help. Thanks
in device manager i cant find adb interface so i cant proceed
w1040 said:
in device manager i cant find adb interface so i cant proceed
Click to expand...
Click to collapse
I have this same problem. There is no Composite ADB Device in manager. I can't seem to find anything to give me any help. Can someone help us???
gonehaywire said:
I have this same problem. There is no Composite ADB Device in manager. I can't seem to find anything to give me any help. Can someone help us???
Click to expand...
Click to collapse
I have this same problem
how
you can use last version lg mobile driver
You can access the PC connection from your phone setting/storage/upper right corner option/USB PC Connection.
Then you will have 3 options of Charge tablet, Media sync (MTP), Send images (PTP)
Unfortunately even after I select MTP, my PC still can't detect my tablet LG G Pad 7.0 LTE
hi, thanks for sharing this info (new member here)

Help! USB device not recognized

Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:
AndreiMel said:
Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:
Click to expand...
Click to collapse
Hello,
Since update on windows 10 and MM i've got some trouble too. You have to install lg usb driver from the lg phone and tell windows to stop auto install mtp drivers. Windows is always trying to install an old driver over the lg one and that's the problem.
You can also try to switch from regular usb to usb debigging in dev options several times.
nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault
AndreiMel said:
nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault
Click to expand...
Click to collapse
Does it charge at least ?
Zenouzenou said:
Does it charge at least ?
Click to expand...
Click to collapse
yes, the phone is charging
AndreiMel said:
yes, the phone is charging
Click to expand...
Click to collapse
Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.
Zenouzenou said:
Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.
Click to expand...
Click to collapse
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault
AndreiMel said:
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault
Click to expand...
Click to collapse
Looks like I have the same problem. Started off with Android Auto not detecting it, but it looks like the PC can't either, nor does it pick up an external USB DAC via the OTG cable :/
Did you have any success at all? Sounds like a hardware failure though :/
Sorry I just realised this thread was back in 2016 not 2017!
have same problem here, windows 10 x64, will try in other pc and see what happens.

Question Phone not connecting via USB

My first Poco F3 is completely unlocked and running a custom rom, still able to connect to PC even now.
I have a second Poco F3 that I was able to originally connect to my PC to debloat, hadn't needed to connect it to a PC till now. Today was the day I could unlock it but when I connect it via USB cable, original or otherwise, no usb options appear on phone and nothing shows on PC. I can use the same cable on my first Poco F3 and everything works fine. I've tried multiple cables, reinstalling drivers, restarting phone and PC, trying a different PC, enabling debugging tools, etc.
Nothing shows in "My Computer"
Nothing shows in Device Manager
No usb options on phone (default is set to File Transfer)
Nothing shows in CMD with "adb devices"
Charging still works
Is there anything I can do to at the very least unlock the bootloader? Or is this not fixable?
long shot... check the usb C port for dirt/dust/fluff blocking connection...
Most probably u debloated an app responsable for media transfer. If u can, revert what u debloated.
Alin45 said:
Most probably u debloated an app responsable for media transfer. If u can, revert what u debloated.
Click to expand...
Click to collapse
Did a factory reset thinking that may have been the case, still no good.
Tried cleaning out the port and still no good either
I still think it's Windows. Please can you try putting Ubuntu (or another Linux distro) on a USB, booting from that, installing platform tools (ADB/fastboot etc) and then running ADB devices. Windows is very finiky sometimes.
Edit: when you plug in your phone to the PC do you get a notification saying charging? Or is there no notification? Also does it start charging the phone?
There is a delay before it begins charging and the charging animation plays but yes it does. But then there is no usb notification. Will try ubuntu and report back
Booting into Ubuntu, before installing platform tools the first phone that I knew worked showed up and showed up in adb devices when platform tools was used. The second still didn't show up, exactly the same as on windows
Try downloading the installed stock miui rom from the update menu in the miui update menu and re-install it on the phone
Unfortunately reinstalling latest package didn't help
Can't think of anything else to suggest. Sorry
If the usb connection continues to be nonexistent, is there any way to at least unlock the bootloader without using the Xiaomi Unlock tool on the PC?
Are you sure the USB cable you're using support transfert file?
Cjayy said:
If the usb connection continues to be nonexistent, is there any way to at least unlock the bootloader without using the Xiaomi Unlock tool on the PC?
Click to expand...
Click to collapse
Nope
Hmmmmm.....strange! I'm running out of ideas....try different USB ports on PC. Maybe it's a faulty USB-C port on phone after all.
do you have a type c usb-otg?
If yes then see if it is detected by the phone
X0PIRAT3 said:
Are you sure the USB cable you're using support transfert file?
Click to expand...
Click to collapse
Yes. Used 4 different cables, 1 of which is the cable that comes with the phone. None work on this phone but do on the first phone.
Alin45 said:
Hmmmmm.....strange! I'm running out of ideas....try different USB ports on PC. Maybe it's a faulty USB-C port on phone after all.
Click to expand...
Click to collapse
Tried different ports across 2 PCs. I'm starting to think it is a faulty port, though it worked fine a week ago.
arifqur said:
do you have a type c usb-otg?
If yes then see if it is detected by the phone
Click to expand...
Click to collapse
I honestly don't know if any of my cables are usb-otg, how would I check?
Try to use this version of Mi FLash Tool (only for drivers) : https://xiaomiflashtool.com/download/xiaomi-flash-tool-20210226
Extract and launch the executable then drivers install
Something like this. You can plug in any usb stick and see if it is detected. Another way to check whether the port on the phone is working for data as well
X0PIRAT3 said:
Try to use this version of Mi FLash Tool (only for drivers) : https://xiaomiflashtool.com/download/xiaomi-flash-tool-20210226
Extract and launch the executable then drivers install
Click to expand...
Click to collapse
Tried this and still no good.
arifqur said:
Something like this. You can plug in any usb stick and see if it is detected. Another way to check whether the port on the phone is working for data as well
Click to expand...
Click to collapse
I don't have anything like this but that reminded me of the usb-c to headphone adapter and that also doesn't work. Sound just plays out of the speakers.
Trying with Android Auto in the car, the car doesn't register a device connecting at all either.
Either the data transfer portion is somehow disabled on the device itself (which I would love to know how to enable it again if that's the case) or it's a damaged usb port. Just strange that it worked a week ago.
Something I forgot to mention, when I went to unlock the bootloader yesterday the phone did not show up anywhere except for in the ADBFastbootTools to debloat the software as a OnePlus device but then never showed up again.
Cjayy said:
Tried this and still no good.
I don't have anything like this but that reminded me of the usb-c to headphone adapter and that also doesn't work. Sound just plays out of the speakers.
Trying with Android Auto in the car, the car doesn't register a device connecting at all either.
Either the data transfer portion is somehow disabled on the device itself (which I would love to know how to enable it again if that's the case) or it's a damaged usb port. Just strange that it worked a week ago.
Something I forgot to mention, when I went to unlock the bootloader yesterday the phone did not show up anywhere except for in the ADBFastbootTools to debloat the software as a OnePlus device but then never showed up again.
Click to expand...
Click to collapse
I have the same problem, did you solve it ? I replaced the usb board of the phone, still not working.

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