Develop Bugs

UNIVERSAL in Boatloader mode not recognized by PC-USB

I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.

Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!

I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...

sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...

beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse

i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD

zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.

does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port

zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.

OK, where to get this driver?
thanx

?????????? NOTHING ?????????????

zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703

I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.

shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx

i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps

no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD

i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.

zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"

USB Doesn't work anymore

Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..

Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.

jmh7 said:
Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.
Click to expand...
Click to collapse
It seems more likely to be a "software problem" rather than a hardware one. Please try to "hard reset" it (you will lose all data, and restore to factory default). Then do syncing again. If it works, it means something you have installed crash with the syncing.

Or try firstly different cable (for ex. from Canon IXUS cameras! )

oliviereijpe said:
Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..
Click to expand...
Click to collapse
1. Ok, try the obvious:
- Go into "USB to PC" applet (start/settings/connections/USBtoPC).
- Make sure that the 2 checkboxes are checked ("Enable Advance network functionality", and "Ask about connection type when I connect").
- Disable your antivirus & FIREWALL (My Norton AV/Firewall doesn't allow ActiveSync and messes with USB drive mode!).
- Now connect to yor PC's USB and see if it works.
2. Check the following key in your registry:
- \HKLM\System\StorageManager\FATFS
- Make sure the "CacheSize" value is ZERO "0". EnableCache can be enabled or disabled, didn't make a difference for me.
I had the same problem and fixed it following exactly these 2 steps. Fortunately, I remembered to re-trace my steps backwords
Good luck & Cheers

Problem with the usb connection

Hi,
I just bought a s620 that runs wm5, but when I try to connect it to my pcs with the usb cable nothing happens... as if the phone wasn't there at all.
I tried on 2 different computers with 2 different usb cables. The phone charges fine and connects on activesynch via bluetooth... I even tried to hard reset it but I had no luck
Is the phone faulty? Have you got any ideas on how to fix it?
Thanks a lot.

SpaceFlyer said:
Hi,
I just bought a s620 that runs wm5, but when I try to connect it to my pcs with the usb cable nothing happens... as if the phone wasn't there at all.
I tried on 2 different computers with 2 different usb cables. The phone charges fine and connects on activesynch via bluetooth... I even tried to hard reset it but I had no luck
Is the phone faulty? Have you got any ideas on how to fix it?
Thanks a lot.
Click to expand...
Click to collapse
You need to install ActiveSync into your PC before it can recognize your phone. Also try using a different USB cable.

I did that on both the computers I have

SpaceFlyer said:
I did that on both the computers I have
Click to expand...
Click to collapse
Try another usb cable. if the problem still exist the problem might cause from usb pin from phone.

Maybe its hardware and your miniusb port is damaged, you can find good and cheap deals in ebay.

I can't even flash it with a wm6 rom this way :/

SpaceFlyer said:
I can't even flash it with a wm6 rom this way :/
Click to expand...
Click to collapse
You can still flash your phone thorugh your sdcard

gmaniac2008 said:
You can still flash your phone thorugh your sdcard
Click to expand...
Click to collapse
I tried, but I keet getting the invalid certificate error on some roms and nothing happens on others instead :/

SpaceFlyer said:
I tried, but I keet getting the invalid certificate error on some roms and nothing happens on others instead :/
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showthread.php?t=329605

u said that u connected via bluetooth, u said the phone charges when pluged....so i think your activesync its not configurated with a USB connection OR your phone isnt configurated to allow a USB connection to Activesync.
check activesync in the phone and in the PC to ALLOW USB CONECTION
se ya

flmhak said:
u said that u connected via bluetooth, u said the phone charges when pluged....so i think your activesync its not configurated with a USB connection OR your phone isnt configurated to allow a USB connection to Activesync.
check activesync in the phone and in the PC to ALLOW USB CONECTION
se ya
Click to expand...
Click to collapse
I have already another device that uses activesync via usb and that one works fine, I checked the settings btw.

gmaniac2008 said:
Try this: http://forum.xda-developers.com/showthread.php?t=329605
Click to expand...
Click to collapse
I followed the instructions on that thread, I get till the screen gets dark with the bt connection but then any ruu program obviously won't see the phone as it's not connected via usb. I even tried rebooting and getting in the manual bootloader after this but I kept getting the invalid certificate error, as if I didn't do anything at all.
Thanks for the help anyway.

SpaceFlyer said:
I followed the instructions on that thread, I get till the screen gets dark with the bt connection but then any ruu program obviously won't see the phone as it's not connected via usb. I even tried rebooting and getting in the manual bootloader after this but I kept getting the invalid certificate error, as if I didn't do anything at all.
Thanks for the help anyway.
Click to expand...
Click to collapse
You are running XP right on your computers and have access as administrator right? have you checked firewalls or antivirus settings that can be stopping the sync?? Reinstalling activesync?
Additionally, have you try on another computer with vista and WMDC?....I know vista is not as stable as XP, but I haven't had any issues so far with vista.

gmaniac2008 said:
You are running XP right on your computers and have access as administrator right? have you checked firewalls or antivirus settings that can be stopping the sync?? Reinstalling activesync?
Additionally, have you try on another computer with vista and WMDC?....I know vista is not as stable as XP, but I haven't had any issues so far with vista.
Click to expand...
Click to collapse
I tried on both xp and win7, my axim x30 is synching fine... so I don't think it's about settings.
The only option I have left at this point is the rom update I guess... if only it accepted the wm6 ones :/
Thanks.

Active Sync Connection Problem

hey there,
do anybody know a solution to repair the acive sync problem?
Since about one month my active sync does not react about a usb plug in... FileTransfer and Internet Shareing is working perfect!
yesterday i flashed an original rom but i still have the same problem.
when i plug in the usb the win mob center does not activate anything...
all the best
seb

I would check under settings, usb, if the advanced USB is NOT checked.
If checked i can't sync, and without the advanced mode i sync ok.

purk_7 said:
I would check under settings, usb, if the advanced USB is NOT checked.
If checked i can't sync, and without the advanced mode i sync ok.
Click to expand...
Click to collapse
hey man!!
how stupid is this??? it's working....
thanks alot!

having same issue, but that doesnt fix it, i have tried EVERYTHING. stock rom att tilt2

Computer cant recognize my Diamon

Dear Sirs;
Maybe this part of forum not be the proper place for my question but I don't know the poeple more expert than XDA masters.
Since last monday, computer cant recognize my Diamond when I connect it by USB cable and "USB device not recognized" appears. I will be really appreciated if you kindly help me.
Best Regards
Dariush Chegini

Try reinstalling Active Sync/Windows Mobile Device Center.
First remove Active Sync/ WMDC, restart PC and than install Active Sync/ WMDC.

Thanks for your kind attention. I reinstalled Activesync...no change, computer can't recognize the Diamond. My Diamond charges with both charger and computer, USB headphone works but PC can't recognize it....
I'm so confused and will be really appreciated if XDA masters help me.
Best Regards

XP or Vista or Windows 7 or which OS?

I've tried by both WIN XP and Vista.

could be a few possibilities for XP atleast...
activesync - file->connection settings->allow usb connections checked
faulty cable, try another one
faulty port on computer, try another one
driver issue - a difficult one...
i had this on my xp, found out there's something wrong with the cable - phone charging fine via computer USB, but XP says it doesn't recognize the device so doesn't connect to activesync....
good luck

Try on your Diamond -
Start>Settings>USB to PC
Unchek "Enable faster data synchronization"
If none of the above solutions work, maybe a hard reset...

I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush

dchegini said:
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
Click to expand...
Click to collapse
Try this in order...
1. Connect diamond to pc - it should at least charge as your say, but not detect Activsync
2. Goto Settings > Connections > USB to PC
3. Check Allow USB Connections > Uncheck allow fast data sync...
Does it connect?
if not and if you are using Vista
1. goto Windows Mobile device Center
2. check the attached image to see you have the same settings...
Does it connect?
if still not, then it could be driver issues, which I can suggest, once you reply to the above...

Thanx for your attentions. I've tried uncheking the said bottom but no change.
I used to connect the Diamond to the same notebook without any problem for more than 16 months, but the damn notebook stop recognizing my Diamond these days .
Thanks Millions
Dariush

may be usb port on your computer is malfunction. Did u try different usb port?
You need to open device manager in control panel to see how you diamond is listed.

Ever since i started with a new company 3 years ago they have some software that prevents activesync from connecting to any device I have from their computers using USB.
I went Bluetooth method and all is fine. I just use the USB for large, direct file transfer to internal storage.
If you get issues with activesync and usb and can take ages to resolve (if possible).

I guy's.
After a lot of search in this forum and a lot of other forum's, i came to this threat.
I had the same problem, my diamond didn't connect to my pc.
I had tried all the different suggestion, and nothing seemed to work. until i read the post of cloudedhopes, that suggested to change the usb cable. Because it was the only thing that i hadn't tried, i did change the cable, and it worked!
So i'm posting only to thank you guy's for all of the help, given not directly to me, but to all user!