Develop Bugs

UNIVERSAL in Boatloader mode not recognized by PC-USB

I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.

Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!

I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...

sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...

beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse

i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD

zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.

does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port

zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.

OK, where to get this driver?
thanx

?????????? NOTHING ?????????????

zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703

I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.

shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx

i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps

no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD

i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.

zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"

Stucked to "Serial" bootloader mode

Hi all,
I was trying to upgrade my Qtek9000 with an official ROM Updater, but my device went immediately into the Serial bootloader mode and I've not been able to do nothing to run out from this mode...
I've tryied the solutions suggested in http://forum.xda-developers.com/showthread.php?t=290234 without any luck...
The problem is that neither Mtty nor the UNI_exitbootloader tool are able to connect to USB.
I'm using no usb hub, I'm running on a Dell Precision M90 notebook, I've disabled USB connection in Activesync (4.2.0) and also tryied with a pc without activesync installed.
Any idea?
Thanks
Paolo

Are you on XP or Vista, and what version of AS/WMDC do you have?

Hi,
I'm running Xp, ActveSync is 4.2.0, don't know what WMDC is sorry, can you please explain?

Don't worry about WMDC - it's only relevant if you have Vista.
Are you using the proper cable that came with the Universal? Some cables don't have all the pins wired. That (or a broken USB port) would explain why your Universal isn't going to USB mode when you plug in the USB cable. Have you looked carefully to see if it changes from saying "Serial" to "USB" at the top of the Bootloader screen when you plug in the cable?
If it does change to "USB", I would try upgrading to ActiveSync 4.5 - go to http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
Make sure you disable USB Connnections in the Connection settings before plugging in your Universal. Then try flashing the CE ROM again.
Good luck
BTW did you try doing a hard reset to get out of bootloader (both soft keys and then the reset button, then select 0).

Good advice, especially with upgrading to AS 4.5, it's a full release now on Microsoft Update site, and I have a feeling the WM6 ROMs may require it... Good luck with it, keep us posted.

Ok, thanks all!
This morning I connected the PDA to my office's PC with it's original cable and it instantly switched to USB mode...
So, I launched the upgrade and it's now in progress... let's hope!!!
It might really be a cable problem, yesterday night I tried with 2 different PC and a not original cable (I think it's my camera one...)
Thanks a lot, by now... I'll let you know own this story will end...

Ok, new ROM is up and running!
Thanks all!
Bye
Paolo

Good stuff.

USB Doesn't work anymore

Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..

Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.

jmh7 said:
Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.
Click to expand...
Click to collapse
It seems more likely to be a "software problem" rather than a hardware one. Please try to "hard reset" it (you will lose all data, and restore to factory default). Then do syncing again. If it works, it means something you have installed crash with the syncing.

Or try firstly different cable (for ex. from Canon IXUS cameras! )

oliviereijpe said:
Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..
Click to expand...
Click to collapse
1. Ok, try the obvious:
- Go into "USB to PC" applet (start/settings/connections/USBtoPC).
- Make sure that the 2 checkboxes are checked ("Enable Advance network functionality", and "Ask about connection type when I connect").
- Disable your antivirus & FIREWALL (My Norton AV/Firewall doesn't allow ActiveSync and messes with USB drive mode!).
- Now connect to yor PC's USB and see if it works.
2. Check the following key in your registry:
- \HKLM\System\StorageManager\FATFS
- Make sure the "CacheSize" value is ZERO "0". EnableCache can be enabled or disabled, didn't make a difference for me.
I had the same problem and fixed it following exactly these 2 steps. Fortunately, I remembered to re-trace my steps backwords
Good luck & Cheers

Dead in bootloader !

Hi, my univversal is dead in bootloader at serial mode and when I connect it to my PC with usb cable it recognize it as an Unknown devices and my phone still stand in serial mode!
I was trried all the method I found like:
I went to device manager of my PC an re-install my usb--didnt work
shut down usb and active synch (with task manager) and ry mtty program-- dident work
I change my usb cable and change te mini usb gate of my phone!-- didnt work
Plz help me!!!!!!!!

god_love_power said:
Hi, my univversal is dead in bootloader at serial mode and when I connect it to my PC with usb cable it recognize it as an Unknown devices and my phone still stand in serial mode!
I was trried all the method I found like:
I went to device manager of my PC an re-install my usb--didnt work
shut down usb and active synch (with task manager) and ry mtty program-- dident work
I change my usb cable and change te mini usb gate of my phone!-- didnt work
Plz help me!!!!!!!!
Click to expand...
Click to collapse
Hi welcome to the forum.... try following
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader_Serial
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
(try method 2)
and try to change the computer usb ports...try different usb ports of the computer and try flashing to tomals 8.5 or 8.7 ...
Cheers
Rajiv

Thank you rajivshahi for your answer and attention.
I had try all the methods that I find in hole of internet!!
also I tried your suggstted method. I was connect my phone with ans without SIM and memory to each USB port of my (and another) PCs, I changed my USB cable for several times, I also tried Uni_bootloader program and MTTY but they didn't work (because there is no USB connetion with my UNI and my PC)
I just keep crying!!!!!!

Have you tested doing Doc format?
Hope it helps,

If the device is not recognised by PC at the same time as Serial not changing to USB, I would think your USB port is no longer attached as it should and can cause the problem you described. From time to time USB port might still feel and look secure on mainboard, it will even charge the device, however, when it comes to AS and USB connection to PC, it will not connect properly.
That, or your PC USB or motherboard are malfunctioning. Try other USB devices in the same ports.

My PC's USB ports are work properly because as you told enigma1nz, I had test them with another devices
For the DOC format method: there is no USB port for connecting with MTTY!
Soooooo amazing!
(thanks for all your answers)

So, it means there is no way for me

hey,
have you disabled (unckeck) USB connection for ActiveSync/WMDC at PC?
do it now or USB port will not be available for mtty.
also please make sure that you installed XP sync driver under vista incase you're trying from vista.
follow the same -
1. unckeck USB connection for as/wmdc at pc
2. reset the device by pressing reset button
3. set bl mode (if not there already)
4. connect usb cable
5. start mtty ...

Hi Tomal, first I have to say: Thank you for your amazing roms. they are so fast, nice and stable. I'm one of the biiiig fan of your roms.
seconed: yes I was disabled the USB connection and also kill ir from task manager. but my Uni is still deeaaaaaaad

somehow I have a feeling that something is wrong with the usb port in device. may be connection is broken or something...

Hi everyone,
finally I had to send my Universal to doctor! , he says that I can load your device from SD card, and boot up it, (flashing card)
!!
I was wondered! what is flashing card! (load from SD card without any PC!)
Do any one have some information about this method!!!!

enigma1nz said:
If the device is not recognised by PC at the same time as Serial not changing to USB, I would think your USB port is no longer attached as it should and can cause the problem you described.
Click to expand...
Click to collapse
tomal said:
somehow I have a feeling that something is wrong with the usb port in device. may be connection is broken or something...
Click to expand...
Click to collapse
Yep, it does look like your device's USB being a culprit.

god_love_power said:
Hi everyone,
finally I had to send my Universal to doctor! , he says that I can load your device from SD card, and boot up it, (flashing card)
!!
I was wondered! what is flashing card! (load from SD card without any PC!)
Do any one have some information about this method!!!!
Click to expand...
Click to collapse
I believe this is the thread you are looking for
http://forum.xda-developers.com/showthread.php?t=393370

Thanks a lot enigma1nz, i think that i need but can you (or any one) explane it, step by setp for me PLEASEE !:
1. Download the tool and unrar somewhere in your pc.
2. Decode the rom image (nk.nbf) using HTC64 tool and put it (nk.nba) under the "SD_Flash" directory.
3. Run the "SDFlash_G3.cmd" and follow instruction on the screen.
SD_Flash?????
Decode the rom image (nk.nbf)???????!!

this method is for 3G, my device is 4G

This is the solution
god_love_power said:
this method is for 3G, my device is 4G
Click to expand...
Click to collapse
my dear frnd few days back i was also suffered from that problem...
And problem was with mini usb in universal.
it was disconnected with there tracks from inside.
So just open ur g4 device and resold mini usb.
trust me this is the problem.

Thanks yuvraj, how can I do it? Is there any manual for it?
can you help

You can find the manual in the Wiki, just do a search

I could'nt creat golden disk (flash from sd) cos that is for G3 devices, I just think that can we install another OS like linux on SD that is boot himself up?!
or i just have to change my universal mainboard!!!!?

Finally I beleve that my Uni is dead and I have to say goodbye to it
I'm going to buy HTC Advantage X7510, but there is one question:
Can I upgrade its WM 6.1 to 6.5 ?

[Q] WinMo wont connect via USB since new Froyo installed.

I was trying to put the hum/hiss sound fix on my sd card and I cannot get my pc to connect via USB...
My wife has a TP2 and it connects fine...
I have tried with/without the sd card in, rebooted the pc and phone, rebooted the phone while connected to the pc.... nothing...
wtf...
anyone else with this problem?
PS... NRGZ28 had posted a very basic rom for booting to android back in Feb and it is now gone from hotfile. Anyone know of a quick boot into android?

- Try a different computer
- Try a hard reset
That are the first thing you should do.

Tried hard reset...
Dif PC is not an option at the moment... I have rebooted...

Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...

FarBeyond said:
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
Click to expand...
Click to collapse
Reboot your PC? lol bet your tried that already...
Try this:
settings > connections > usb to pc > and disable Faster Data Sync then try. This way uses the generic usb drivers and maybe it will connect.

That did not work...
How do I get my Win7 laptop to see the phone with Android on it?

FarBeyond said:
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
Click to expand...
Click to collapse
dont think thats working yet

Ya I don't think that works yet, it's tied to Android software drivers and the use of the USB port, since there is no drivers to control the port only to charge battery. Windows thinks there is something there, but the phones USB can't communicate back....I think this is the issue or at lease after playing around with it on my phone anyway

Not that it's a huge amount of help but might troubleshoot down to the hardware level...if you go into bootloader mode on the phone and connect to USB does it connect?

I don't think you should go that deep and dirty. My touch pro 2 works only with only 1 (non-HTC) cable of the 10 i have at home, all are the "standard" mini-USB but only one works flawlessly for communicating/flashing/syncing, the other cables either do the same error - device not recognized - or windows says that the device could communicate faster - and only copies files slowly.
All in all: you should simply check with another USB cable or if you have the factory HTC cable try it with that. I noticed that the cable i am using other than the HTC one is a very good quality thick (low-resistance and double-shielded) USB cable and it never failed on me.
One other thing you should definitely watch for: plug the USB cable into the motherboard USB port directly (on the back of the PC where you plug the keyboard, mouse etc.), sometimes PC cases with front panel USB outputs simply die, or are wrongly attached to the motherboard USB header and it can cause the aforementioned problems too, not to mention if it is wrongly attached it could harm your phone too.