Develop Bugs

UNIVERSAL in Boatloader mode not recognized by PC-USB

I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.

Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!

I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...

sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...

beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse

i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD

zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.

does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port

zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.

OK, where to get this driver?
thanx

?????????? NOTHING ?????????????

zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703

I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.

shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx

i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps

no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD

i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.

zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"

HELP! Artemis gets no connection via ActiveSync

PLEASE HELP!
Since yesterday - i can't sync:
I get only a gong (which seems that the plug is established)
but nothing happens.
I reinstalled ActiveSync 4.5 (serval times)
I tried it on 4 PC's.
I use the Artemis Touch 4.02 WWE.
Is there a possibility to do something in my situation
PLEASE HELP!
thx
peter

man i had the same ****....and the phone's just a month old...tried a different cable...worked...the default cable charges...but refuses to sync...new cable works fine....go figure

delete your partnerships in AS and try to set up a new one

just try to uncheck USB advance....
hi
pls go to settings -> System tab -> USB to PC -> uncheck checkmark or do viceversa
it will definitely works...
Thx

aakashvijay said:
hi
pls go to settings -> System tab -> USB to PC -> uncheck checkmark or do viceversa
it will definitely works...
Thx
Click to expand...
Click to collapse
* First I changed to unchecked - my device tried to connect - but failed .
* I rebooted my Artemis - my device tried to connect - but failed .
* Then I checked it again - my device tried to connect - but failed .
* I rebooted my Artemis once more - my device tried to connect - and it worked!
thx a lot
peter

AFTER Reconnect - It doesn't work any more

Questions:
Does it depends on a image or is it a hardware trouble?
Does it depends on the pagepoolsize (4mb)?
??
thx
peter

tried an other cable like dv8sted said?
my artemis killed 2 usb cable since last november. cant explain how but it does. only used it for sync/loading and got same issues like you.
dv8ted said:
man i had the same ****....and the phone's just a month old...tried a different cable...worked...the default cable charges...but refuses to sync...new cable works fine....go figure
Click to expand...
Click to collapse

Daiphi said:
tried an other cable like dv8sted said?
my artemis killed 2 usb cable since last november. cant explain how but it does. only used it for sync/loading and got same issues like you.
Click to expand...
Click to collapse
Thx for your adwise.
I tried it with a new usb-cable, but no differences.
I tried it on 4 PC's (with serveral AS-installations)
Shall I make a hard-reset??
thx
peter

once again - delete partnerships in AS, on PC.
you can check your cable by connecting after hard reset, with "naked" rom

shoonari said:
once again - delete partnerships in AS, on PC.
you can check your cable by connecting after hard reset, with "naked" rom
Click to expand...
Click to collapse
thx
I tried it after hard reset, but no connection could be established.
(without any AS partnership on it)
Only the little gong appeared, ...
Then I restored my backup, but the connection failed too.
thx for your help
peter

You may have a fault in the USB socket on your phone. This happened to me with my old magician when one of my kids stood on the cable yanking it out really hard. My solution was to carefully squeeze the end of the cable (the plug that goes into the phone) a little bit tighter with some pliers. After that with that cable, no problem. But I imagine we all have our own different problems.

Only when a fresh reboot
It also happened to my. I just works when the phone is connected while the computer is swichting on. If you try to connect while the computer is up and running it fails, but if you connect before switching the pc on is runs smoothly.

It could be a windows issue. I have the same problem. @home my o2 orbit has some problem on syncing. It connects and authenticates, after that shows check if you have Activesync installed on pc. Some times it works after reinstalling Activesync. But on my office there is no problem at all. Always run smoothly.
So I suggest check with another PC and then try reinstall the Activesync.
Lhrt

well i think it is an issue with htc cables.the plug at my cable is mulfuctioned but it works perfectly on my charger and on another cable!!

lhrt said:
It could be a windows issue. I have the same problem. @home my o2 orbit has some problem on syncing. It connects and authenticates, after that shows check if you have Activesync installed on pc. Some times it works after reinstalling Activesync. But on my office there is no problem at all. Always run smoothly.
So I suggest check with another PC and then try reinstall the Activesync.
Lhrt
Click to expand...
Click to collapse
Thx for your adwise!
But I checked it at (now) 6 different PC's with different cables.
I reinstalled AS severale times - but no changes...
As somebody said, maybe it's a hardware-issue?
I don't now what to do
thx
peter

peter_fuchs1 said:
Thx for your adwise!
But I checked it at (now) 6 different PC's with different cables.
I reinstalled AS severale times - but no changes...
As somebody said, maybe it's a hardware-issue?
I don't now what to do
thx
peter
Click to expand...
Click to collapse
I used to have this problem with my Artemis, all to do with 'Advance Network Connectivity'
Go to Start -> Settings -> Systems -> USB to PC
Uncheck the 'Enable Advanced network functionality' then try and reconnect. Once that has worked, take out USB cable, recheck the check box and connect again.
Should work everytime now....
Well, at least it has for me...

bobjbain said:
I used to have this problem with my Artemis, all to do with 'Advance Network Connectivity'
Go to Start -> Settings -> Systems -> USB to PC
Uncheck the 'Enable Advanced network functionality' then try and reconnect. Once that has worked, take out USB cable, recheck the check box and connect again.
Should work everytime now....
Well, at least it has for me...
Click to expand...
Click to collapse
Thx
But it doesn't work for me
I shall use bluetooth ...
and will never be able to change my image
thx
peter

did you checked if your WM5storage program works?

lhrt said:
did you checked if your WM5storage program works?
Click to expand...
Click to collapse
Do I need this application??
thx
peter

Usb Device Not Recognized Fault - Htc Trinity

Hi
I am using Vista without any issues.Suddenly I get a USB DEVICE NOT RECOGNIZED message
1.I have hard reset the device many times
2.I have reinstalled Windows Device centre
3.I have unchecked *Enable Advanced network Functionality*.
4.I have replaced the USB cable and connected it to USB port on the mother board
5.I have reinstalled USB drivers but no luck
6.I would reinstall WM6.1 on my phone but no comms
7.I suspect a Windows update caused this.
Any ideas as nothing I have tried worked
Thanks

Kingpappy said:
Hi
I am using Vista without any issues.Suddenly I get a USB DEVICE NOT RECOGNIZED message
....
7.I suspect a Windows update caused this.
Thanks
Click to expand...
Click to collapse
Hello
Almost sure. Time ago, I had the same problem with XP. Try again but switch off the firewall of Vista before.
Get Luck !

the same thing happened to me two weeks ago , i just updated an optional upgrade for window mobile-base...it solved the problem...give it a try...

I've had the same problem, but it was Trinity's USB connector that caused it. Just check those pins, on my Trin two were touching each other - easy to fix using a needle.

Hi
Its now working.Not sure what has changed.
Thanks

S621 Sync issues

Sim/App unlocked S621 can't sync or even connect via USB, which leads me to believe the port might be fried (it still charges), or the installed unlock bugged it?
Used P4 XPSP3/Vista 32bit + Dual Vista 32bit on multiple USB ports and device is not recognized on Active Sync 4.2/4.5 + WMDC 6.1 after re-installs and re-boots?
ROM ver 1.19.631.3 - HTC S621
Tried bootloader screen and multiple provider base ROM's with always a "Error [260]: Connection" response. Completed file wipes and 5+ hard boots.
Using a "SpeakOut" (7-11) SIM and have loaded other apps on the device via WiFi/IE but need to be able to access FAT32 for business files and would like to 6.1!
Have searched the previous posts extensively.
Please advise and thanks.
GWN - Great White North.
related:
http://social.microsoft.com/Forums/.../thread/73581fb9-7951-465e-8a82-6cb70fcd22e6/

1) Try changing the cable
2) check if the device socket is clean
3) Try with hard reset

Still no sync?
sergiopi said:
1) Try changing the cable
2) check if the device socket is clean
3) Try with hard reset
Click to expand...
Click to collapse
1) 3 x Cable/USB Port operational with Canon Camera and 2GB generic 1.8" player, file transfer and power. S621 is charging on all three but no access.
2) http://s591.photobucket.com/albums/ss351/40two40888/
Documents cleaning of what was dirty port.
3) Tried 3x hard reset and watched USB ports in EVEREST Ultimate which logged the Camera, the 1.8" and the USB mouse, but no init or i/o for the S621?
Still no sync or device access. Any more suggestions?
FYI - I took apart the S621 to clean and after restart it took 1+ hours for the display to return to normal with no discoloration or streaking. Thought I would have to install a new LCD.
Please advise and thanks.

On a hunch try a different Computer preferably XP with active sync to diagnose if it's an OS problem a USB problem?
Could be just that your computer is not recognizing it, to which then could be corrupted driver.
Start by trying different comp.

stylez said:
On a hunch try a different Computer preferably XP with active sync to diagnose if it's an OS problem a USB problem?
Could be just that your computer is not recognizing it, to which then could be corrupted driver.
Start by trying different comp.
Click to expand...
Click to collapse
Sorry for the delay in response. Used XP machine at a local computer store and returned the same result.
1) Used two different USB cables that would not recognize the S621 but would mount the 2GB generic 1.8" player.
2) XP Device manger returned no activity on the port but the battery charge initiated.
Any other suggestions? Half-brick?

Brief Sync
The S621 briefly synced yesterday.
The battery was down to <20% and when it was re-charged to 100% it was recognized by XP, drivers were installed and it synced with Active Sync 4.2.
Was able to read the directory but it then started to unmount and then mount several times and now the device won't sync or mount again after reboots etc.?
Any suggestions?

Still no sync
Still no sync with XP SP3(re-installed) & Vista.
Any new suggestions? Still charging via USB and adapter.
Thnx

Computer cant recognize my Diamon

Dear Sirs;
Maybe this part of forum not be the proper place for my question but I don't know the poeple more expert than XDA masters.
Since last monday, computer cant recognize my Diamond when I connect it by USB cable and "USB device not recognized" appears. I will be really appreciated if you kindly help me.
Best Regards
Dariush Chegini

Try reinstalling Active Sync/Windows Mobile Device Center.
First remove Active Sync/ WMDC, restart PC and than install Active Sync/ WMDC.

Thanks for your kind attention. I reinstalled Activesync...no change, computer can't recognize the Diamond. My Diamond charges with both charger and computer, USB headphone works but PC can't recognize it....
I'm so confused and will be really appreciated if XDA masters help me.
Best Regards

XP or Vista or Windows 7 or which OS?

I've tried by both WIN XP and Vista.

could be a few possibilities for XP atleast...
activesync - file->connection settings->allow usb connections checked
faulty cable, try another one
faulty port on computer, try another one
driver issue - a difficult one...
i had this on my xp, found out there's something wrong with the cable - phone charging fine via computer USB, but XP says it doesn't recognize the device so doesn't connect to activesync....
good luck

Try on your Diamond -
Start>Settings>USB to PC
Unchek "Enable faster data synchronization"
If none of the above solutions work, maybe a hard reset...

I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush

dchegini said:
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
Click to expand...
Click to collapse
Try this in order...
1. Connect diamond to pc - it should at least charge as your say, but not detect Activsync
2. Goto Settings > Connections > USB to PC
3. Check Allow USB Connections > Uncheck allow fast data sync...
Does it connect?
if not and if you are using Vista
1. goto Windows Mobile device Center
2. check the attached image to see you have the same settings...
Does it connect?
if still not, then it could be driver issues, which I can suggest, once you reply to the above...

Thanx for your attentions. I've tried uncheking the said bottom but no change.
I used to connect the Diamond to the same notebook without any problem for more than 16 months, but the damn notebook stop recognizing my Diamond these days .
Thanks Millions
Dariush

may be usb port on your computer is malfunction. Did u try different usb port?
You need to open device manager in control panel to see how you diamond is listed.

Ever since i started with a new company 3 years ago they have some software that prevents activesync from connecting to any device I have from their computers using USB.
I went Bluetooth method and all is fine. I just use the USB for large, direct file transfer to internal storage.
If you get issues with activesync and usb and can take ages to resolve (if possible).

I guy's.
After a lot of search in this forum and a lot of other forum's, i came to this threat.
I had the same problem, my diamond didn't connect to my pc.
I had tried all the different suggestion, and nothing seemed to work. until i read the post of cloudedhopes, that suggested to change the usb cable. Because it was the only thing that i hadn't tried, i did change the cable, and it worked!
So i'm posting only to thank you guy's for all of the help, given not directly to me, but to all user!