Sim/App unlocked S621 can't sync or even connect via USB, which leads me to believe the port might be fried (it still charges), or the installed unlock bugged it?
Used P4 XPSP3/Vista 32bit + Dual Vista 32bit on multiple USB ports and device is not recognized on Active Sync 4.2/4.5 + WMDC 6.1 after re-installs and re-boots?
ROM ver 1.19.631.3 - HTC S621
Tried bootloader screen and multiple provider base ROM's with always a "Error [260]: Connection" response. Completed file wipes and 5+ hard boots.
Using a "SpeakOut" (7-11) SIM and have loaded other apps on the device via WiFi/IE but need to be able to access FAT32 for business files and would like to 6.1!
Have searched the previous posts extensively.
Please advise and thanks.
GWN - Great White North.
related:
http://social.microsoft.com/Forums/.../thread/73581fb9-7951-465e-8a82-6cb70fcd22e6/
1) Try changing the cable
2) check if the device socket is clean
3) Try with hard reset
Still no sync?
sergiopi said:
1) Try changing the cable
2) check if the device socket is clean
3) Try with hard reset
Click to expand...
Click to collapse
1) 3 x Cable/USB Port operational with Canon Camera and 2GB generic 1.8" player, file transfer and power. S621 is charging on all three but no access.
2) http://s591.photobucket.com/albums/ss351/40two40888/
Documents cleaning of what was dirty port.
3) Tried 3x hard reset and watched USB ports in EVEREST Ultimate which logged the Camera, the 1.8" and the USB mouse, but no init or i/o for the S621?
Still no sync or device access. Any more suggestions?
FYI - I took apart the S621 to clean and after restart it took 1+ hours for the display to return to normal with no discoloration or streaking. Thought I would have to install a new LCD.
Please advise and thanks.
On a hunch try a different Computer preferably XP with active sync to diagnose if it's an OS problem a USB problem?
Could be just that your computer is not recognizing it, to which then could be corrupted driver.
Start by trying different comp.
stylez said:
On a hunch try a different Computer preferably XP with active sync to diagnose if it's an OS problem a USB problem?
Could be just that your computer is not recognizing it, to which then could be corrupted driver.
Start by trying different comp.
Click to expand...
Click to collapse
Sorry for the delay in response. Used XP machine at a local computer store and returned the same result.
1) Used two different USB cables that would not recognize the S621 but would mount the 2GB generic 1.8" player.
2) XP Device manger returned no activity on the port but the battery charge initiated.
Any other suggestions? Half-brick?
Brief Sync
The S621 briefly synced yesterday.
The battery was down to <20% and when it was re-charged to 100% it was recognized by XP, drivers were installed and it synced with Active Sync 4.2.
Was able to read the directory but it then started to unmount and then mount several times and now the device won't sync or mount again after reboots etc.?
Any suggestions?
Still no sync
Still no sync with XP SP3(re-installed) & Vista.
Any new suggestions? Still charging via USB and adapter.
Thnx
Related
Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..
Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.
jmh7 said:
Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.
Click to expand...
Click to collapse
It seems more likely to be a "software problem" rather than a hardware one. Please try to "hard reset" it (you will lose all data, and restore to factory default). Then do syncing again. If it works, it means something you have installed crash with the syncing.
Or try firstly different cable (for ex. from Canon IXUS cameras! )
oliviereijpe said:
Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..
Click to expand...
Click to collapse
1. Ok, try the obvious:
- Go into "USB to PC" applet (start/settings/connections/USBtoPC).
- Make sure that the 2 checkboxes are checked ("Enable Advance network functionality", and "Ask about connection type when I connect").
- Disable your antivirus & FIREWALL (My Norton AV/Firewall doesn't allow ActiveSync and messes with USB drive mode!).
- Now connect to yor PC's USB and see if it works.
2. Check the following key in your registry:
- \HKLM\System\StorageManager\FATFS
- Make sure the "CacheSize" value is ZERO "0". EnableCache can be enabled or disabled, didn't make a difference for me.
I had the same problem and fixed it following exactly these 2 steps. Fortunately, I remembered to re-trace my steps backwords
Good luck & Cheers
I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Try a different USB cable. Might be a good idea to buy a brand new one. They tend to go corrupt easily.
Bright.Light said:
I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Click to expand...
Click to collapse
Have you tried using a differant usb port? I had to do that with a miri rom on my "old" Blackstone. I did have trouble with miri roms doing that on my Touch HD,for some strange reason.
You could also go to the threads in that forum and read what people have done to remedy that problem on the HD, as it should also work on our Tilt 2.
Later..............
Bright.Light said:
I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Click to expand...
Click to collapse
try rebooting your pc, also try a different usb port on your comptuer and then try another usb cable. i have read somewere that some computers do not put out enough voltage on the usb ports, so this said, after you try the previous suggestions grab your cable and try another computer, after you install activesynce of course .
Thanks for thinking with me!
I tried several PCs, so, yes, different USB ports.
Also tried several cables that proved to be ok with other devices, including one ExtUSB cable.
Of cause resetted PCs before connecting and first installing ActiveSync or Windows Mobile Center (depending on OS: WinXP or Vista)
When connecting to USB connections that worked before now sometimes the Touch tells me there is insufficient power... That's strange too! It would mean the device needs more than 500mA in some cases (because it's the only device connection to the USB) - but this is on more USB ports of different computers!
So I tried everything qua hardware... Don't know what to do now.
Bright.Light said:
Thanks for thinking with me!
So I tried everything qua hardware... Don't know what to do now.
Click to expand...
Click to collapse
Have you considered -- or tried -- flashing to a different ROM via the sd-card method? The method where you put the RHODIMG.nbh file in the root of your sd card (by removing card and using a card reader attached to PC), then put the TP2 in bootloader and it flashes the new ROM from the sd card...something like that?
I probably didn't describe this quite right -- I haven't done it myself -- but lots of people prefer this rom-flashing method. Find/check-out the procedure elsewhere on this forum.
If it works then maybe you'd get away from the problem-rom...if the rom is really the problem.
Hi, I have reflashed my ROM I dont know how many times. Yesterday I tried to connect via activesync on a new ROM and it wouldnt connect. These are some of the things that happened:
Device orange charging light flashes a few times then goes off [never seen THAT before]
Activesyc menu comes up on device but activesync doesnt connect
Get 'this device can perform faster' message on desktop
Sometimes get USB devce not recognized on desktop
SOmetimes device orange charging light it stays on if I plug direct into PC but still doesnt activesync
I have tried to connect as DISK DRIVE but I dont see the device on my PC.
Have tried different ROMS, 6.5, 6.51, sense 2.1 and 2.5 but all have same issue. Have also tried connecting to other computers. same issue.
Have played around with USB to PC menu options (enable / diable faster data sync etc) but doesnt make a difference.
Anyone had this problems? Thoughts?
Have you tried diselecting "ask me 1st about usb connection type when I connect the device to the pc" under USB to PC settings
It worked for me
This is the exact problem I am facing!
I tried everything - as diskdrive, activesync (with/without speedup), etc.
On many ROMs, even the original one (WM6.1)
Can't connect - every PC gives an 'unknown device' and on some ROMs I cannot charge via USB, only via mains...
I also tried without the question on connection.
Just some thoughts:
Do you have corruptions on screen sometimes? (Some graphical glitches)
Any .CAB files you cannot install?
Did you try to reflash the same ROM more than once?
tried to connect without card in the device and in flight mode? (Uses less power)
With me it started after a ROM flash from Miri... (I don't blame him!!)
The Hard SPL did not give me any problem, the radio was not flashed, just the OS. But reverting did not help.
I certainly hope you will find a solution, since I have the exact same problem!!
Do you stil know what ROM you flashed when this problem occured?
I reverted to original ROM 6.1 AND 6.5 which included everything - boot, radio, os, stardup image. But it did not change!
I figured it out after trying everything i could: i think its a hardware problem. I have dropped my devicetoo many times, or plugged it in too many times. Who knows.
ekerbuddyeker said:
I figured it out after trying everything i could: i think its a hardware problem. I have dropped my devicetoo many times, or plugged it in too many times. Who knows.
Click to expand...
Click to collapse
And how did you figured it out? Did you return the device to the shop?
I have this exact same issue except I am on AthineOS... I thought it was my PC until I read these posts. No OS updates or any other machine updates were performed except on my device. Any clues as to a fix?
Somehow I don't think this is just hardware.
I did drop my device once, but that was even before first flash. After that it still worked.
So, some weeks later I HSPLed without any problem. After that the device still worked.
Then, after investigating which ROM to use I flashed the ROM a few days later.
Right after the first flash it all still worked. So, had to flash another and from that moment on the device cannot be reckognised by any PC.
I still think it has something to do with the flashing. I think the device does not give correct feedback when it receives some commands from PC (eg. the command to reply the device type/number)
Does anyone know a program which can check the USB port for the HTC Touch Pro 2? Just to test wheather the connector pins are ok?
download activesync 4.5 and run the setup. it will perform a repair. that usually solves the problem. if not, try a different usb cable and try plugging into different ports on your pc.
crazythunder said:
download activesync 4.5 and run the setup. it will perform a repair. that usually solves the problem. if not, try a different usb cable and try plugging into different ports on your pc.
Click to expand...
Click to collapse
These are the first things done. And this was already written in here.
It happens with many PCs, including some on which the device never connected to.
Also tried different cables, ports, etc.
Also disabled the fast transfer etc. etc.
Even tried several other ROMs, inclusding original Dutch 6.1 and Dutch 6.5
I'm having the same issue. I can connect via bluetooth, but not usb. And I'm stuck with 6.1. I was tole my phone was brand new, but now I'm starting to think otherwise.
waynehead05 said:
I'm having the same issue. I can connect via bluetooth, but not usb. And I'm stuck with 6.1. I was tole my phone was brand new, but now I'm starting to think otherwise.
Click to expand...
Click to collapse
Some questions, to verify this is due to flashing or is a fault in the design of the device...
- Where did you get the device?
- Have you flashed the device?
- Did you accidentally drop the device?
hi just to say had a completely orignal o2 xda orbit 1 flashed with new rom everything worked perfect before now active sync plays up i can sometimes connect but get usb device not reconigsed then click cross then pull out usb then reinsert then active sync connects works fully functional then after 5 min it disconects this is driving me mad as use active sync for a fast internet connection on my pda as my wifi is crap
I was trying to put the hum/hiss sound fix on my sd card and I cannot get my pc to connect via USB...
My wife has a TP2 and it connects fine...
I have tried with/without the sd card in, rebooted the pc and phone, rebooted the phone while connected to the pc.... nothing...
wtf...
anyone else with this problem?
PS... NRGZ28 had posted a very basic rom for booting to android back in Feb and it is now gone from hotfile. Anyone know of a quick boot into android?
- Try a different computer
- Try a hard reset
That are the first thing you should do.
Tried hard reset...
Dif PC is not an option at the moment... I have rebooted...
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
FarBeyond said:
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
Click to expand...
Click to collapse
Reboot your PC? lol bet your tried that already...
Try this:
settings > connections > usb to pc > and disable Faster Data Sync then try. This way uses the generic usb drivers and maybe it will connect.
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
FarBeyond said:
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
Click to expand...
Click to collapse
dont think thats working yet
Ya I don't think that works yet, it's tied to Android software drivers and the use of the USB port, since there is no drivers to control the port only to charge battery. Windows thinks there is something there, but the phones USB can't communicate back....I think this is the issue or at lease after playing around with it on my phone anyway
Not that it's a huge amount of help but might troubleshoot down to the hardware level...if you go into bootloader mode on the phone and connect to USB does it connect?
I don't think you should go that deep and dirty. My touch pro 2 works only with only 1 (non-HTC) cable of the 10 i have at home, all are the "standard" mini-USB but only one works flawlessly for communicating/flashing/syncing, the other cables either do the same error - device not recognized - or windows says that the device could communicate faster - and only copies files slowly.
All in all: you should simply check with another USB cable or if you have the factory HTC cable try it with that. I noticed that the cable i am using other than the HTC one is a very good quality thick (low-resistance and double-shielded) USB cable and it never failed on me.
One other thing you should definitely watch for: plug the USB cable into the motherboard USB port directly (on the back of the PC where you plug the keyboard, mouse etc.), sometimes PC cases with front panel USB outputs simply die, or are wrongly attached to the motherboard USB header and it can cause the aforementioned problems too, not to mention if it is wrongly attached it could harm your phone too.
Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Bladeinger said:
Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Click to expand...
Click to collapse
Your device manager shows anything when you connect it to your pc?Debugging mode is enabled?
Device Manager shows nothing. Debugging Mode is enabled.
I went through a similar problem a while back - took ages to resolve it - in my case the problem was the usb cables I was using - I had tried a few - but its possible to get cables that only charge and dont communicate - eventually i got it fixed by using a new original cable.
Might not be this for you but it certainly helped me
No fix that I know of...
I had this problem...
I tried different computers, different SD cards, I could take the sd card out and put it in a usb holder and that would work fine, so it really wasn't the sd card. I tried different usb cables too.... nothing would work.
I spoke to my carrier (Orange) to see if they could sort out the problem, and they went through their 'script' of diagnostics and came to the conclusion that it was my computer drivers and there was nothing wrong with the phone!!!
I then rang HTC and after several phones calls later, they said that they would repair it, unfortunately that would have left me without a phone for 2 weeks, so I rang Orange again to demand that they replaced the phone! I told them that HTC had said it was a fault and they sent out a replacement Luckily I had not rooted it at this point, so it was easy for me to swap it.
The replacement phone came the next day, and like magic, worked fine when I connected it to my computer (the same one that apparently had faulty drivers!!)
So, I never found a fix for this, but managed to get a replacement! hopefully you will be able to sort something out...
Good luck
I had this problem once and it turned out to be kernel related, but I'm not sure if this would apply in your case since you've flashed a few ROMs and still have the issue. Still, might be worth trying one of Apache's Buzz kernels or LeeDrOiD's latest... if only to rule out another possibility.
does your PC recognize it if you mount the SD in recovery?
if not, it should be the cable
I had the same thing, I went crazy, and somebody told me to use another cable
and worked
Same happened to me.
Seems the phone crashed the USB controller or something on the PC.
A reboot of the PC fixed it for me (I dont see you mention that anywhere).
First of all, thanks a lot for all your replies!
As I said before, I tried 2 different cables, that both worked fine before. But after your replies I tried a third, new one - same result.
The card is recognized fine by windows when I put it in a USB-Card Adapter.
What I forgot to mention in my initial post, is, that I also formatted the card in my pc, put it back in the phone and started the phone new - same result.
I will try some other kernels now. B.t.w., has anyone a solution for flashing the radio without pc? Via terminal, or recovery? As this is one of the few things, that I couldn't try yet.
I'm 99% sure radio wont be a factor in this mate as they only deal with mobile connections, eg GSM/3G, Bluetooth, WiFi and GPS. If the problem is software and not hardware then I think it will be with the Android USB gadget driver, which is in the kernel. Someone please correct me if I am wrong.
Can you mount as usb in CWM?
No, that doesn't work either.
Sent from my Desire HD using XDA Premium App
1) Try reinstall HTC driver on your windows and try again.
2) If it failed, backup all your files on sd card via USB-Card Adapter. Then use SD Formatter 3.0 (google it) to format the sd card. Copy the backup files back to SD card and try mount the usb again.
HELP i got the same problem
I use the phone in the last 6 months; I have S-OFF, clockworks custom recovery and rooted stock HTC 2.2 Froyo. The only change I made last week is purchasing a desktop cradle "stand". I tested the stand several times the last week and I was able to access the SD card & the HTC sync modes successfully.
Now when I connect the phone using stand or any other USB cable including the original HTC; nothing happened on the computer! The USB manager activates and brings up the USB connection type menu. However, nothing recognized by PC.
I tried all things that you can expect (another PC, another cable, factory reset, new room, with/without cradle) nothing happened, even I connected the phone on a new PC it didn’t detect the new driver!
What to do now??
Hi,
Not sure if you have already, but you can try the new HTC sync version 3.0.5557 - It's actually for the HTC flyer tablet, but i installed it and it works perfectly for the DHD.
You might have a driver issue, but the new 3.0 sync comes with new windows drivers so maybe it's worth a shot.
I've checked the HTC Flyer support page but there's no link there for the 3.0 Synch ... I could only find a direct link, here below
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1097&news_id=923
Be sure to un-install the previous HTC sync first
Its not a driver issue, I tried the new sync. Not working. Nothing is working with USB only the charger.
I have a feeling that electrostatic damaged my USB. I remembered last week I touch the phone while charging and a one electrostatic click was strong.
help!!
Bladeinger said:
Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Click to expand...
Click to collapse
hey I have same problem... :-/
what's the solution ?? plz tell me
same problem
please help