Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Bladeinger said:
Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Click to expand...
Click to collapse
Your device manager shows anything when you connect it to your pc?Debugging mode is enabled?
Device Manager shows nothing. Debugging Mode is enabled.
I went through a similar problem a while back - took ages to resolve it - in my case the problem was the usb cables I was using - I had tried a few - but its possible to get cables that only charge and dont communicate - eventually i got it fixed by using a new original cable.
Might not be this for you but it certainly helped me
No fix that I know of...
I had this problem...
I tried different computers, different SD cards, I could take the sd card out and put it in a usb holder and that would work fine, so it really wasn't the sd card. I tried different usb cables too.... nothing would work.
I spoke to my carrier (Orange) to see if they could sort out the problem, and they went through their 'script' of diagnostics and came to the conclusion that it was my computer drivers and there was nothing wrong with the phone!!!
I then rang HTC and after several phones calls later, they said that they would repair it, unfortunately that would have left me without a phone for 2 weeks, so I rang Orange again to demand that they replaced the phone! I told them that HTC had said it was a fault and they sent out a replacement Luckily I had not rooted it at this point, so it was easy for me to swap it.
The replacement phone came the next day, and like magic, worked fine when I connected it to my computer (the same one that apparently had faulty drivers!!)
So, I never found a fix for this, but managed to get a replacement! hopefully you will be able to sort something out...
Good luck
I had this problem once and it turned out to be kernel related, but I'm not sure if this would apply in your case since you've flashed a few ROMs and still have the issue. Still, might be worth trying one of Apache's Buzz kernels or LeeDrOiD's latest... if only to rule out another possibility.
does your PC recognize it if you mount the SD in recovery?
if not, it should be the cable
I had the same thing, I went crazy, and somebody told me to use another cable
and worked
Same happened to me.
Seems the phone crashed the USB controller or something on the PC.
A reboot of the PC fixed it for me (I dont see you mention that anywhere).
First of all, thanks a lot for all your replies!
As I said before, I tried 2 different cables, that both worked fine before. But after your replies I tried a third, new one - same result.
The card is recognized fine by windows when I put it in a USB-Card Adapter.
What I forgot to mention in my initial post, is, that I also formatted the card in my pc, put it back in the phone and started the phone new - same result.
I will try some other kernels now. B.t.w., has anyone a solution for flashing the radio without pc? Via terminal, or recovery? As this is one of the few things, that I couldn't try yet.
I'm 99% sure radio wont be a factor in this mate as they only deal with mobile connections, eg GSM/3G, Bluetooth, WiFi and GPS. If the problem is software and not hardware then I think it will be with the Android USB gadget driver, which is in the kernel. Someone please correct me if I am wrong.
Can you mount as usb in CWM?
No, that doesn't work either.
Sent from my Desire HD using XDA Premium App
1) Try reinstall HTC driver on your windows and try again.
2) If it failed, backup all your files on sd card via USB-Card Adapter. Then use SD Formatter 3.0 (google it) to format the sd card. Copy the backup files back to SD card and try mount the usb again.
HELP i got the same problem
I use the phone in the last 6 months; I have S-OFF, clockworks custom recovery and rooted stock HTC 2.2 Froyo. The only change I made last week is purchasing a desktop cradle "stand". I tested the stand several times the last week and I was able to access the SD card & the HTC sync modes successfully.
Now when I connect the phone using stand or any other USB cable including the original HTC; nothing happened on the computer! The USB manager activates and brings up the USB connection type menu. However, nothing recognized by PC.
I tried all things that you can expect (another PC, another cable, factory reset, new room, with/without cradle) nothing happened, even I connected the phone on a new PC it didn’t detect the new driver!
What to do now??
Hi,
Not sure if you have already, but you can try the new HTC sync version 3.0.5557 - It's actually for the HTC flyer tablet, but i installed it and it works perfectly for the DHD.
You might have a driver issue, but the new 3.0 sync comes with new windows drivers so maybe it's worth a shot.
I've checked the HTC Flyer support page but there's no link there for the 3.0 Synch ... I could only find a direct link, here below
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1097&news_id=923
Be sure to un-install the previous HTC sync first
Its not a driver issue, I tried the new sync. Not working. Nothing is working with USB only the charger.
I have a feeling that electrostatic damaged my USB. I remembered last week I touch the phone while charging and a one electrostatic click was strong.
help!!
Bladeinger said:
Hello, XDA-Experts!
I encounter a problem with my desire HD and looking for any help I can get.
Since about one week my Phone is not recognized when connected to a PC.
I am using the phone since December 2010 and it works well since then. It's S-Off and Radio S-Off. In the moment, I am using CoreDroid 4.9 with Radio 26.06.04.06_M. Before I was using the ARHD ROM for some time.
The problem occurs on 3 different PC's with 3 different operating systems (Server 2003, Win 7 Ultimate 64-Bit, Win XP Pro SP3, all of them used to recognize the phone before). Windows never recognizes the phone now, android (in most cases) recognizes the connection an asks for the connection mode. The phone is ALWAYS charging over USB.
What I tried so far, after searching in different forums and via Google:
- Rebooting the phone
- Removing the phone's battery
- Booted in fastboot - no USB connection
- Tried a different USB cable
- Changed the USB ports at pc (without hub, no other USB-devices connected)
- Flashing other ROM (tried CM and MIUI, with full wipe/factory reset)
- Checked the USB-connector in the phone with an electronic microscope - all contacts look fine
I am running out of ideas, the only thing I couldn't try, is another radio, because I don't know how to flash without pc. But I don't think, the problem is related to the radio...
Any help is greatly appreciated.
Click to expand...
Click to collapse
hey I have same problem... :-/
what's the solution ?? plz tell me
same problem
please help
Related
Hi, I have reflashed my ROM I dont know how many times. Yesterday I tried to connect via activesync on a new ROM and it wouldnt connect. These are some of the things that happened:
Device orange charging light flashes a few times then goes off [never seen THAT before]
Activesyc menu comes up on device but activesync doesnt connect
Get 'this device can perform faster' message on desktop
Sometimes get USB devce not recognized on desktop
SOmetimes device orange charging light it stays on if I plug direct into PC but still doesnt activesync
I have tried to connect as DISK DRIVE but I dont see the device on my PC.
Have tried different ROMS, 6.5, 6.51, sense 2.1 and 2.5 but all have same issue. Have also tried connecting to other computers. same issue.
Have played around with USB to PC menu options (enable / diable faster data sync etc) but doesnt make a difference.
Anyone had this problems? Thoughts?
Have you tried diselecting "ask me 1st about usb connection type when I connect the device to the pc" under USB to PC settings
It worked for me
This is the exact problem I am facing!
I tried everything - as diskdrive, activesync (with/without speedup), etc.
On many ROMs, even the original one (WM6.1)
Can't connect - every PC gives an 'unknown device' and on some ROMs I cannot charge via USB, only via mains...
I also tried without the question on connection.
Just some thoughts:
Do you have corruptions on screen sometimes? (Some graphical glitches)
Any .CAB files you cannot install?
Did you try to reflash the same ROM more than once?
tried to connect without card in the device and in flight mode? (Uses less power)
With me it started after a ROM flash from Miri... (I don't blame him!!)
The Hard SPL did not give me any problem, the radio was not flashed, just the OS. But reverting did not help.
I certainly hope you will find a solution, since I have the exact same problem!!
Do you stil know what ROM you flashed when this problem occured?
I reverted to original ROM 6.1 AND 6.5 which included everything - boot, radio, os, stardup image. But it did not change!
I figured it out after trying everything i could: i think its a hardware problem. I have dropped my devicetoo many times, or plugged it in too many times. Who knows.
ekerbuddyeker said:
I figured it out after trying everything i could: i think its a hardware problem. I have dropped my devicetoo many times, or plugged it in too many times. Who knows.
Click to expand...
Click to collapse
And how did you figured it out? Did you return the device to the shop?
I have this exact same issue except I am on AthineOS... I thought it was my PC until I read these posts. No OS updates or any other machine updates were performed except on my device. Any clues as to a fix?
Somehow I don't think this is just hardware.
I did drop my device once, but that was even before first flash. After that it still worked.
So, some weeks later I HSPLed without any problem. After that the device still worked.
Then, after investigating which ROM to use I flashed the ROM a few days later.
Right after the first flash it all still worked. So, had to flash another and from that moment on the device cannot be reckognised by any PC.
I still think it has something to do with the flashing. I think the device does not give correct feedback when it receives some commands from PC (eg. the command to reply the device type/number)
Does anyone know a program which can check the USB port for the HTC Touch Pro 2? Just to test wheather the connector pins are ok?
download activesync 4.5 and run the setup. it will perform a repair. that usually solves the problem. if not, try a different usb cable and try plugging into different ports on your pc.
crazythunder said:
download activesync 4.5 and run the setup. it will perform a repair. that usually solves the problem. if not, try a different usb cable and try plugging into different ports on your pc.
Click to expand...
Click to collapse
These are the first things done. And this was already written in here.
It happens with many PCs, including some on which the device never connected to.
Also tried different cables, ports, etc.
Also disabled the fast transfer etc. etc.
Even tried several other ROMs, inclusding original Dutch 6.1 and Dutch 6.5
I'm having the same issue. I can connect via bluetooth, but not usb. And I'm stuck with 6.1. I was tole my phone was brand new, but now I'm starting to think otherwise.
waynehead05 said:
I'm having the same issue. I can connect via bluetooth, but not usb. And I'm stuck with 6.1. I was tole my phone was brand new, but now I'm starting to think otherwise.
Click to expand...
Click to collapse
Some questions, to verify this is due to flashing or is a fault in the design of the device...
- Where did you get the device?
- Have you flashed the device?
- Did you accidentally drop the device?
hi just to say had a completely orignal o2 xda orbit 1 flashed with new rom everything worked perfect before now active sync plays up i can sometimes connect but get usb device not reconigsed then click cross then pull out usb then reinsert then active sync connects works fully functional then after 5 min it disconects this is driving me mad as use active sync for a fast internet connection on my pda as my wifi is crap
I was trying to put the hum/hiss sound fix on my sd card and I cannot get my pc to connect via USB...
My wife has a TP2 and it connects fine...
I have tried with/without the sd card in, rebooted the pc and phone, rebooted the phone while connected to the pc.... nothing...
wtf...
anyone else with this problem?
PS... NRGZ28 had posted a very basic rom for booting to android back in Feb and it is now gone from hotfile. Anyone know of a quick boot into android?
- Try a different computer
- Try a hard reset
That are the first thing you should do.
Tried hard reset...
Dif PC is not an option at the moment... I have rebooted...
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
FarBeyond said:
Just flashed the ROM (NRGZ newest, thank goodness I had it on my SD card) and I still cant get it to sync...
I have attached the USB error I am getting... (Win7, new install)
The phone is not asking if I want to active sync or use as storage???? wtf...
Click to expand...
Click to collapse
Reboot your PC? lol bet your tried that already...
Try this:
settings > connections > usb to pc > and disable Faster Data Sync then try. This way uses the generic usb drivers and maybe it will connect.
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
FarBeyond said:
That did not work...
How do I get my Win7 laptop to see the phone with Android on it?
Click to expand...
Click to collapse
dont think thats working yet
Ya I don't think that works yet, it's tied to Android software drivers and the use of the USB port, since there is no drivers to control the port only to charge battery. Windows thinks there is something there, but the phones USB can't communicate back....I think this is the issue or at lease after playing around with it on my phone anyway
Not that it's a huge amount of help but might troubleshoot down to the hardware level...if you go into bootloader mode on the phone and connect to USB does it connect?
I don't think you should go that deep and dirty. My touch pro 2 works only with only 1 (non-HTC) cable of the 10 i have at home, all are the "standard" mini-USB but only one works flawlessly for communicating/flashing/syncing, the other cables either do the same error - device not recognized - or windows says that the device could communicate faster - and only copies files slowly.
All in all: you should simply check with another USB cable or if you have the factory HTC cable try it with that. I noticed that the cable i am using other than the HTC one is a very good quality thick (low-resistance and double-shielded) USB cable and it never failed on me.
One other thing you should definitely watch for: plug the USB cable into the motherboard USB port directly (on the back of the PC where you plug the keyboard, mouse etc.), sometimes PC cases with front panel USB outputs simply die, or are wrongly attached to the motherboard USB header and it can cause the aforementioned problems too, not to mention if it is wrongly attached it could harm your phone too.
I've got a Desire HD (since Jan. 2011) witch i always sync using WiFI so i never need to use USB other then for charging my phone, i did install HTC Sync and it worked fine when i first got my phone but found it to be a program witch i don't need so when i reinstalled my PC i didn't install the HTC software and Drivers.
Last week i decided to root my phone using the "Advanced Ace Hack Kit" but was unable to get working because the phone didn't connect to my PC, after a lot of testing ( @work ) using 4 different PC's with Windows XP, 7, Ubunto Live and BackTrack 5 live, it seems that i just can't communicate with my phone via USB (Windows device-manager does not show the phone eighter), i also used 2 different USB cables and severals different USB ports on the mentioned PC's but to no avail.
This is what i've done so far...
Set option "USB Debugging" to ON
Set the phone's "Connect to PC to.." to "Charge Only" (also tried HTC Sync and Disk Drive mode)
Installed HTC drivers v3.0.0.007 from Ace Hack Kit on WinXP and Win7 PC's
Installed HTC drivers v3.0.0.008 from HTC.com on WinXP and Win7 PC's because v3.0.0.007 didn't work
Booted from Ubunto Live and BackTrack Live
Set the Phone back to factory defaults and tries the above again
Installed HTC Sync on WinXP and Win7 PC's
After all this the problem stayed the same, i'm just not able to get the phone to communicate to any PC, not via "HTC Sync", "Disk Drive" nor via "Advanced Ace Hack Kit - Charge Only"
Charging the phone works fine btw, i charge at home and at the office using a desktop cradle, the same ones mentioned in the article below
http:/ htcpedia.com/news/supreme-desktop-charging-docks-htc-desire-hd.html
So what do you guys think, is the USB port on my phone broken..?
try to flash again or other ROM.
yesterday i also face same problem, after format all and flash other ROM then ok already.
i also don't why this happen.
Are you using the cable that came with your phone? I bought a cable off ebay and it only charges, doesn't have the ability to send/receive data
yes, some cable is only for charge. Are you using the original one??
@christeohlg
i can't flash any other rom since i cant root my phone via USB.
@maatsby
yes, i am using the original HTC cable i also tried the original cable that came with the Desire Z that my wife uses but unfortunately no change.
I have seen this issue quite a few times and I think that it is ROM related.
It happened on a HTC Hero, a Samsung Galaxy Europa, and a LG GT540.
I too thought it might just be the cables but every single time, a wipe and new ROM brought USB functionality back.
Oké, i understand that some Rom's might have questionable USB performance or might disable USB because of a bug or something but my Desire HD still has the custom HTC v2.3.3 Rom on it, it has not jet been rooted nor has the Rom been replaced by any custom Rom.
So is the Rom would be the problem i would expect more people would have come foreword with this problem.
I too am having this problem, except I bought mine second hand. I am very quickly coming to the conclusion that some part of my phone usb port is broken.
Sent from my Desire HD using xda premium
I had the same problem but I was messing around with different kernels. Try flashing to a different kernel or reflash your rom. It worked for me!
The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
rjsmer said:
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
Click to expand...
Click to collapse
As stated, I have tried to use two other USB cables aside from just the one that came in the package.
Since all cables work on the laptop, but not this computer, I have pretty much singled it out to be a windows or a driver issue. :\
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
scott14719 said:
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
Click to expand...
Click to collapse
PC is i7 920, 12GB DDR3, Intel x58
Laptop is i5 2430M, 6GB DDR3, Sandy Bridge
Both are Win7 Pro, neither have Kies (I always just downloaded the drivers themselves) but I'm downloading it now to give it a try. As of now, nothing recognizes the phone on PC.
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Shuurei said:
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Click to expand...
Click to collapse
Samsung Kies isn't yet compatible with the sgh-m919. Samsung rep told me soon last night
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
SBERG117 said:
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
Click to expand...
Click to collapse
Enabling dev options and USB debugging was the first thing I did once I turned on the phone. Tried it both with and without, still not recognized either way. Still recognized on laptop.
I've also reinstalled windows altogether, since that fixed my issue last time around, but it's no good this time still. Clean install, formatted. No good. Previous steps from first post also taken, still no good. Tried the PDAnet method as well, no good.
At this point I am wondering if it might be an x58 issue, which would really suck, but it's the only thing I can think of given all the steps I have taken.
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
x58 issue
luckyduck69 said:
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
Click to expand...
Click to collapse
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Confirmed x58 and S4/general USB connectivity issues
Shuurei said:
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Click to expand...
Click to collapse
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Shuurei said:
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Click to expand...
Click to collapse
Here's my craziness.
USB connection was working yesterday. Today, it is not.
I have uninstalled/reinstalled the Samsung Windows drivers/Kies
I have even adjusted my southbridge voltage to 1.2V in my BIOS
Still, no joy.
Curiously, when I boot the phone into download/ODIN mode and connect it, ODIN recognizes the connection. Reboot back into normal mode, and no USB connection is recognized. It is not showing up in my Device Manager as an unrecognized device. It just doesn't know it is there (unless phone is in download mode).
UPDATE: Solved. I had installed this ROM (http://forum.xda-developers.com/showthread.php?t=2261013). Reading back over the thread, it provided instructions for re-enabling the USB recognition of the phone. Had to re-enable the developer options and reset USB debugging. Makes sense now.
HI
I'm facing this issue today, I've tried two different laptops, both have Windows 7 x64 installed. I've tried every USB port on the two machines, I've tried with three different cables, I've downloaded and installed every USB driver there is. no use!
I'm out of options here and I can't think where to look further.
any help please?
shuurei said:
the device acts as if it is being charged.
Steps i have taken so far:
-uninstalled t-mo samsung mobile drivers and reinstalled
-deleted (uninstalled) all recognized usb devices via usb deview
-tried to connect without samsung drivers installed and all usb devices uninstalled
-tried to connect with samsung drivers installed and all usb devices uninstalled
-tried to connect without samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on samsung's site (1.5.14.0) and with the one found here on xda from 25apr2013 (1.5.23.0)
-tried to connect using different usb ports
-tried to connect using a different usb port on a different usb controller altogether
the kicker:
Device is recognized instantly... On my laptop.
This means:
-it is not the usb cable i am using (even though i have tried 3 different cables altogether regardless, including the one that came with the phone)
-it is not the device itself
possible: Windows issue? Last time this happened was long ago when i had gotten a mytouch 3g slide. I eventually just reinstalled windows since i had been meaning to then. I don't want to do it now though because i have too many things installed on here to start a fresh install... But i suppose if nothing else works, that's what i'll have to do.
Before that though, i would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
很想帮你啊 可是英文水平比较拙计
ok so now I'm guessing it is not windows, I tried on another machine with Windows Vista and got the same error.
any thoughts, anyone?
Did a factory reset for the phone
no it works!
don't know why
I just picked up this phone a couple days ago and last night tried to get the USB to work with no luck. I've tried everything I can think of. It does work in PTP mode but not MTP mode. I was able to use odin to on it though, so I was able to root it.
I've tried both in linux and on windows xp. I've never had an issue with any phone on linux and have installed/removed drivers numerous times on XP.
Tried 3 different cables, Factory reset with and without USB installed, tried pretty much everything I could find while googling similar problems (removing old registry entries, installed media player, etc)
I have adb installed on my linux box and even with debugging enabled I can't even get adb to connect to the phone.
Definitely something strange going on. Maybe I'll switch to cm10.1 to see if that makes a difference
I cant get my computer (windows 7) to connect with the phone when the phone is on, and was hoping some one might have found a fix.
This might fix it...
Shuurei said:
The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
Here's a link with a list of things to try what you may not have tried to fix your problems.
A small number of devices I have worked on have a weird thing, that the first time I plug the cable into the computer, it connects but won't show up on the screen. unplugging the USB cable from the machine for maybe 3 seconds, and reinserting makes the connection work... go figure! :>)
Aloha and Good Luck!
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
Subscribed
I'm having the same issue. Stock non rooted and it will not connect. I have tried it on other computers cables ports everything.
Art2Fly said:
So my phone was mounting fine on my pc, and then all of a sudden it wasn't. My Nexus 7 still mounts properly and accepts developer commands, but the m8 won't (yes developer settings is on).
I tried wiping and flashing a rom clean and it still doesn't work, charges fine though. Any advice?
Click to expand...
Click to collapse
You might try a different cord.
Open Device Manager in Windows and then plug the phone in. Do you see it in the list with a little yellow triangle? Do you see Android USB Devices listed?
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
beamer1341 said:
OP after literally messing with various driver files, 8 usb ports and 2 laptops, I dug out my old box of cables and found a taped up, on its last limb OEM HTC EVO 4g (not lte the original) cable. This thing has been through the ringer. But its exactly what It needed. I figured with the 3 cable I had already tried this wasn't the issue, but have you tried using an OEM cable? I guess that is all that works. Good Luck
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Click to collapse
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Art2Fly said:
Still trying to get it to work, have tried 4 cables myself. I might just end up having to return the phone.... Fastboot works in bootloader
Click to expand...
Click to collapse
Uninstall all HTC drivers and HTC Sync. Then connect the phone. DO NOT choose the option to automatically install any drivers.
Open Device Manager, find the phone. Select the option to manually pick the driver, and select the generic MTP device driver.
This is what worked for me, after countless attempts at re-installing various HTC drivers, different cables and ports, etc.
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Art2Fly said:
Bump. Still looking for answer to this. I have RUU'ed both to Sense and Google Phone editions and the problem still persists, the phone does not detect its connected to a computer and change to mtp accordingly. Only way I was able to get the RUU in there was through fastboot, which is again the only time I can access the phone through usb. Adb is no luck in either android or recovery.
Click to expand...
Click to collapse
Have you tried revoking the USB debugging authorization and then accepting the RSA fingerprint key again when connecting to PC?
Obviously it can't be an USB cable problem if you can connect to it in bootloader mode and use fastboot commands.
To clarify, the phone just charges when connected, it does not detect that it is connected to PC so debugging doesn't even trigger, neither does mtp. I don't even get the slow charging notification
Does it do the same when you plug it in and reboot the computer to "pick up" during boot up process? Or if you run a live CD? I never had an issue like that with my phone but I did have a similar problem with the USB external blu ray drive I bought some time ago. The pc just didn't detect it at all not on any of the ports until I rebooted my PC with the drive already plugged it and for some reason it picked it up. <Not a solution as I don't know what caused it to not be detected in the first place but still...
Not sure if it's an issue with the device(Phone for you, blu ray drive for me) or if it's a problem with the PC even though other things might still work for you as it definitely did for me(phone, headset, mouse, keyboard, usb extender + all the external hard-drives connected to it)...
Problem exists in all computers, Mac, pc, linux
Did you try what I suggest in Post #6 above?
This worked for me when I had the same issue. adb and fastboot would work, but it would not mount MTP.
And just in the last day or 2 I helped someone else with the same issue and fix.
The phone doesn't show up in device manager.
Have you modify the Kernel? (Applying some settings for example)
I browsed over the web for this issue and found some people with the same problems. They solved by removing the settings applied on the kernel or flashing a new one.
I've flashed various kernels and ruu, still same result
Still looking for help