Stucked to "Serial" bootloader mode - JASJAR, XDA Exec, MDA Pro Software Upgrading

Hi all,
I was trying to upgrade my Qtek9000 with an official ROM Updater, but my device went immediately into the Serial bootloader mode and I've not been able to do nothing to run out from this mode...
I've tryied the solutions suggested in http://forum.xda-developers.com/showthread.php?t=290234 without any luck...
The problem is that neither Mtty nor the UNI_exitbootloader tool are able to connect to USB.
I'm using no usb hub, I'm running on a Dell Precision M90 notebook, I've disabled USB connection in Activesync (4.2.0) and also tryied with a pc without activesync installed.
Any idea?
Thanks
Paolo

Are you on XP or Vista, and what version of AS/WMDC do you have?

Hi,
I'm running Xp, ActveSync is 4.2.0, don't know what WMDC is sorry, can you please explain?

Don't worry about WMDC - it's only relevant if you have Vista.
Are you using the proper cable that came with the Universal? Some cables don't have all the pins wired. That (or a broken USB port) would explain why your Universal isn't going to USB mode when you plug in the USB cable. Have you looked carefully to see if it changes from saying "Serial" to "USB" at the top of the Bootloader screen when you plug in the cable?
If it does change to "USB", I would try upgrading to ActiveSync 4.5 - go to http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
Make sure you disable USB Connnections in the Connection settings before plugging in your Universal. Then try flashing the CE ROM again.
Good luck
BTW did you try doing a hard reset to get out of bootloader (both soft keys and then the reset button, then select 0).

Good advice, especially with upgrading to AS 4.5, it's a full release now on Microsoft Update site, and I have a feeling the WM6 ROMs may require it... Good luck with it, keep us posted.

Ok, thanks all!
This morning I connected the PDA to my office's PC with it's original cable and it instantly switched to USB mode...
So, I launched the upgrade and it's now in progress... let's hope!!!
It might really be a cable problem, yesterday night I tried with 2 different PC and a not original cable (I think it's my camera one...)
Thanks a lot, by now... I'll let you know own this story will end...

Ok, new ROM is up and running!
Thanks all!
Bye
Paolo

Good stuff.

Related

UNIVERSAL in Boatloader mode not recognized by PC-USB

I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.
Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...
beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.
OK, where to get this driver?
thanx
?????????? NOTHING ?????????????
zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD
mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.
zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"

USB Device Not Recognised on Bootloader

I have a problem. My Exec is stuck on the bootloader screen. All I see is Serial at the top, and v1.00 at the bottom.
When I connect my exec via USB, the screen continues to say Serial (rather than switching to USB) and the PC I connect to 'installs' the device as 'unknown device' in device manager.
I've seen mention of the problem elsewhere on the site, but the only solution I can find seems to be to keep trying, and eventually it's recognised. So far, after three days of trying, it has not been recognised.
I am aware of Buzz tool to get the device out of bootloader mode, but that required a connection to be established, which at the moment, I can't do.
Has anyone got any experience of this, or any ideas as to what's causing this, or how this can be fixed? I have tried uninstalling the 'unknown device' from device manger, restarting the PC (and hard reset of the Exec) then reconnecting, but the same thing happens every time.
Any ideas would be appreciated, as I'm currently staring at a rather expensive paper weight.
Try this it shld work
hdubli said:
This is based on my experience with two UNis..one Exec and other JASJAR..both had same problem...this is how I solved :
-Put yr device in bootloader Mode
-Disable USB in Active Sync
-Now connect woth USB cable and open mtty utility
-Select the "WESUSB... " port
-You shall see a blank white screen..press Enter to get "USB>"
-Then type ( as BUzz has informed) set 14 0
(here I wud like to inform that after doing the above I did not get success so I typed set 14 10,then set 14 9 for two three times)
-Then I ran the ROM Upgrade directly(After enbabling the USB)
-I then followed the procedure as informed on the COngratulations Screen that is hold the two "-" buttons and soft reset and then pressed 0
-I got them back to normal..
I hope this helps to all my friends...Pls feel free..pls do not trouble our Buzz..he might be busy in inventing something more to our devices
Click to expand...
Click to collapse
Guru Meditation said:
I have a problem. My Exec is stuck on the bootloader screen. All I see is Serial at the top, and v1.00 at the bottom.
When I connect my exec via USB, the screen continues to say Serial (rather than switching to USB) and the PC I connect to 'installs' the device as 'unknown device' in device manager.
I've seen mention of the problem elsewhere on the site, but the only solution I can find seems to be to keep trying, and eventually it's recognised. So far, after three days of trying, it has not been recognised.
I am aware of Buzz tool to get the device out of bootloader mode, but that required a connection to be established, which at the moment, I can't do.
Has anyone got any experience of this, or any ideas as to what's causing this, or how this can be fixed? I have tried uninstalling the 'unknown device' from device manger, restarting the PC (and hard reset of the Exec) then reconnecting, but the same thing happens every time.
Just noticed your user name, I was a big Amiga fan a few years back, still fire up Amiga forever occasionally on my PC when I feel the need.
Any ideas would be appreciated, as I'm currently staring at a rather expensive paper weight.
Click to expand...
Click to collapse
Try it with a different USB cable or in a different USB port (don't go through a hub and if you've been using a laptop then try it on a desktop PC since some laptops have hubs built into them). If that doesn't work then you're out of luck as your Universal isn't detecting that you've connected to your PC and its time to send it in for repair.
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
i am stuck on the same problem and wondering the forum for almost 3 days now with no luck.... please help my device is in boot loader mood but not turning the serial to USB ......... please HELP.......
solution
Guru Meditation said:
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
Click to expand...
Click to collapse
Please follow the steps:
1. Plug in ur usb cable in bootloader mode while it is showing 'serial' and version 'x.xx'.
2. Soft reset by pressing Backlight+power+reset pin WHILE KEEPING THE USB CABLE CONNECTED
3. your phone will now reboot into 'usb' mode. Don't remove the usb cable yet.
4. Remove the Memory card while keeping the usb cable still connected and VOILA,your pc starts recognising your phone as Microsoft usb sync.
5. Do whatever you want to do now (upgrade)
Hope it solves the problem now.
Press thanks if it does.
Something else to try
Having had a few issues with my G3 Uni, I've been through my fare share of Uni bootloader issues. When I find that I can't get the 'serial' to go to 'USB', I normally find it's because I haven't taken the memory card or the SIM card out (usually the memory card).
Make sure your memory card is out, then try to enter the bootloader and see if this cures it. If it does, then use mtty and the command 'set 14 0'
This tells it to reboot on reset. if you were to use 'set 14 1' it would go back to the bootloader on reset.
my Htc hd2 t-mobile won't recognize usb on boot-loader mode
hey guys i have a big problem!!!! my Htc hd2 t-mobile won't recognize usb on boot-loader mode. Here is the story my phone was running android 2.3.7 cyanogen 7 but i wanted to update it to ics android 4.0.4, So to do that i restarted my phone while holding down the down volume button and the boot-loader with the three colors came-on saying serial but when i connect my usb cable it won't show usb. even when i tried to run the dft.exe it shows an error saying usb connection failed. BY the way it lets me access the sd card using the usb cable on my pc, so i don't know what the problem is. PLEAS HEALP i am begging u guys pleas!!!!!!!!!!!!!!
kaleb2954 said:
hey guys i have a big problem!!!! my Htc hd2 t-mobile won't recognize usb on boot-loader mode. Here is the story my phone was running android 2.3.7 cyanogen 7 but i wanted to update it to ics android 4.0.4, So to do that i restarted my phone while holding down the down volume button and the boot-loader with the three colors came-on saying serial but when i connect my usb cable it won't show usb. even when i tried to run the dft.exe it shows an error saying usb connection failed. BY the way it lets me access the sd card using the usb cable on my pc, so i don't know what the problem is. PLEAS HEALP i am begging u guys pleas!!!!!!!!!!!!!!
Click to expand...
Click to collapse
you have the wrong forum friends! This Htc Universal section
to update Android on HTC HD2, you can use the Clock Work Mod Recovery !! for more details should refer to this thread http://forum.xda-developers.com/showthread.php?t=1021837
I-MATE JASJAR hung
Guru Meditation said:
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
Click to expand...
Click to collapse
Hi every one,
i have a serious problem with my HTC I-MATE JASJAR what's blocked in white screen (Serial / USB) and i cannot do anything on it, no boot, no reset soft, no reset Hard, no upgrade.
The issue is related to:
I tried to upgrade Radio ROM from 1.09.00 to 1.12 and i'm using Windows 7 Pro and when starting Flash, my PC shutdown because an electrical issue and since that, i cannot boot my device, i cannot flash or reset, my device is hung on white screen with Serial when no USB cable bluged in the PC and USB when Cable is pluged.
I Tried many times to boot it but no response, it's still hung and nothing can move on it.
I Just have one detail: when i plug the USB cable in my PC, the device is reconised but when starting upgrade or flash, i have error 101, no connexion.
Plz someone help me
bechir2013 said:
Hi every one,
i have a serious problem with my HTC I-MATE JASJAR what's blocked in white screen (Serial / USB) and i cannot do anything on it, no boot, no reset soft, no reset Hard, no upgrade.
The issue is related to:
I tried to upgrade Radio ROM from 1.09.00 to 1.12 and i'm using Windows 7 Pro and when starting Flash, my PC shutdown because an electrical issue and since that, i cannot boot my device, i cannot flash or reset, my device is hung on white screen with Serial when no USB cable bluged in the PC and USB when Cable is pluged.
I Tried many times to boot it but no response, it's still hung and nothing can move on it.
I Just have one detail: when i plug the USB cable in my PC, the device is reconised but when starting upgrade or flash, i have error 101, no connexion.
Plz someone help me
Click to expand...
Click to collapse
look here
http://forum.xda-developers.com/showpost.php?p=5456317&postcount=6
the first point...
A lot easier than to root this device

Cannot upgrade ROM: Could Activesync 4.5 Beta 2 be responsible?

I am trying to upgrade from Ivan's ROM beta 13 to beta 15... Using the MAupgrade utility... however, everytime the utility resets the device to start the ROM update i get "USB device not recognised" from my PC and the update fails to start... eventually i get a connection error message.
This used to work just fine... however, recently i installed Activesync 4.5 Beta 2. Could this be causing the problem...? otherwise i'm not sure what else might be causing this...
I have also tried running the tool in bootloader mode with and without "USB connections allowed" ticked in Activesync but with no success...
Can anyone help me please?
Trying to clear registry before upgrading ?
Have you tried to clear registry before upgrading?
Hi Kassel, thanks for your response.
I have done a hard reset prior to upgrading... wouldn't that clear the registry?
If not please let me know what else i can do that might help.
Also, it seems very strange that i can't seem to do the ROM upgrade from bootloader mode.
I think i might be having a problem with GetDeviceData as it seems to stay in the "checking the information on your device... please wait" for forever when i try to upgrade from bootloader mode.
If it does come up, then the panel which says which version is on my device and which version it will be replaced by is blank?
This is not the case if i try to do it through activesync (with the device set up as guest).
What might get in the way of reading the device data? I made sure it went from serial to USB when i plugged the USB cable into the device and i have tried different cables...
My bootloader appears to be V1.00
hmmm... any thoughts?
Same here...
I also have the same problem.
I installed ActiveSync 4.2
Alse after having installed AS, the MTTY program doesn't see the USB port anymore, just some COM ports.
Same to me too
I have ActiveSync 4.5 bata at work (Which couln't upgrade ROM)
while my notebook with ActiveSync 4.2 work fine
Wow, it's great to hear that people are having the same problem...
Is it possible to back track with Activesync? Is 4.1 still available?
If not, i think i still have an older version running at home (i hope!)...
Is this definitely the issue then?
l_pete_l said:
I have ActiveSync 4.5 bata at work (Which couln't upgrade ROM)
while my notebook with ActiveSync 4.2 work fine
Click to expand...
Click to collapse
I have ActiveSync 4.5 and upgrading my Jasjar was successfully done with the ROM Version: (1.90.96 / 1.13.00 / 42.47.P8)
Sorry for not knowing, but is that one of the AKU3.2 ROMs. Not sure if it should make a difference, but just curious.
Also, did you need to use the MAupgrade Utility?
Cheers,
What happens with the USB drivers after installing ActiveSync 4.2
The strange thing is, that I tried connecting my MDA Pro to a PC without ActiveSync on board.
USB ports were visible using MTTY
I installed ActiveSync 4.2 and only COM ports are visible in MTTY, the USB port has vanished.
Can this be caused by the USB driver that comes with the ActiveSync install ?
If I put my device in bootloader mode, it sais USB on the PDA screen, but the utility for the ROM upgrade doesn't see the PDA and comes up with a device not connected error.
I would really like to try out one of the new ROM's by Ivan or JwRight, but am unable to, because of these USB problems.
So please someone help !!!!!!!!
I have the same problem... if i put the device into bootloader mode, "serial" changes to "USB" but the PC comes up with "device not recognized"...

P3300 can't connect with USB

Hi guys, sorry for my bad english.
Since today can't sinchronize my ppc with wm 5.0.
Here's the problem: when I pug it with usb cable, nothing happens.The orange light is on, the phone is in charge but nothing happens.Usually when I connect the phone I can see windows looking for ip address, and the activesynch shows... but this is not going to happening anymore.
I tried to reistall activesinch, I've cleaned the registry and i tried to connect it with others software.Still nothing.
Firewall is disabled.Any solutions?
Thank you in advance.
Zealot87 said:
Here's the problem: when I pug it with usb cable, nothing happens.The orange light is on, the phone is in charge but nothing happens.Usually when I connect the phone I can see windows looking for ip address, and the activesynch shows... but this is not going to happening anymore.
Click to expand...
Click to collapse
I had the same problem sometime ago. I've changed the wire first but nothing happened. My speaker, my Mic was dead and I could switch on FMRadio without the Hands-free!!!
What I did...??? I updated my mobile's Radio with 3.39.90 Version. How can you do this without active sync???
1. Remove SIM Card and Storage Card from the Mobile.
2. Press and Hold the Right Button (Recording Button) and Press together the Power Button. You will be in the Bootloader Screen. Try to update the Radio first.
3. Check it if it's working ok.
2nd way...
1. Copy the official ROM of WindowsMobile to the Storage Card.
2. Press Right Button (you know the Voice Rec) and holding that press the Power Button...
the mobile will be bootloader mode and will try to install the official ROM from the Storage Card...
wait a bit and then when it finish, check it if it is working properly!
Hope to help... waiting to "hear" sorry, to read good news
I have the same problem i cant sincronize the pda whith the activesync and i wish to change the rom. Now it's in france and i wish to change it to english, and it's locked to orange france i think. What can i make? It starts in bootloader, but the instalation from the card is not starting. thankx
le. and if i want to install something gives error 260
I had the same problem 1 month back, checked the mini usb data cable with a multimeter just to find that one of the data TX/RX wire was short with +5v wire, cable was faulty. the 1st and the last wires (+5v , -5v) were ok thats why it was charging the phone, but not connecting to pc, it was giving error unrecognised usb device.
u can also check for bent contacts at the USB mini connector on ur phone.
strange
hy guys
i´ve got a strange problem with my arte110.
for some reason i cant establish an activesync-connection,a few days ago i had some wm6.5 rom running and couldnt connect my device, then suddenly today (maybe because i reinstalled windows on my computer yesterday, i dont know) i was able to connect the phone while in bootloader... so i flashed happy and lucky the original wm (os 5.2.1620 build 18125.0.4.2) rom i got from t-mobile austria.
now its the same problem as before, i cant connect my device, i've restartet artemis and my computer several times, i've reinstalled activesync 4.5 a million times, i've tried all available usb-ports- different usb cables (same cable works with external harddrives) and even my office-computer, and so on...
my pda is (and was allways) charging but i cant syncronize.
has anyone any idea what could cause this problem?- please don't tell me the usb port of the pda is damaged, I wouldn't want to have to fix anything in this case...
hoping for good news, McPerfuntory
[by the way, please dont judge me for spelling mistakes, i'm from austria!!!]
done
okay guys, no need to respond anymore, i got it right..
but i don't really know how i repaired that one, i disassembled the devive cleaned everthing in there and cleaned the usb connector..
..works again

Computer cant recognize my Diamon

Dear Sirs;
Maybe this part of forum not be the proper place for my question but I don't know the poeple more expert than XDA masters.
Since last monday, computer cant recognize my Diamond when I connect it by USB cable and "USB device not recognized" appears. I will be really appreciated if you kindly help me.
Best Regards
Dariush Chegini
Try reinstalling Active Sync/Windows Mobile Device Center.
First remove Active Sync/ WMDC, restart PC and than install Active Sync/ WMDC.
Thanks for your kind attention. I reinstalled Activesync...no change, computer can't recognize the Diamond. My Diamond charges with both charger and computer, USB headphone works but PC can't recognize it....
I'm so confused and will be really appreciated if XDA masters help me.
Best Regards
XP or Vista or Windows 7 or which OS?
I've tried by both WIN XP and Vista.
could be a few possibilities for XP atleast...
activesync - file->connection settings->allow usb connections checked
faulty cable, try another one
faulty port on computer, try another one
driver issue - a difficult one...
i had this on my xp, found out there's something wrong with the cable - phone charging fine via computer USB, but XP says it doesn't recognize the device so doesn't connect to activesync....
good luck
Try on your Diamond -
Start>Settings>USB to PC
Unchek "Enable faster data synchronization"
If none of the above solutions work, maybe a hard reset...
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
dchegini said:
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
Click to expand...
Click to collapse
Try this in order...
1. Connect diamond to pc - it should at least charge as your say, but not detect Activsync
2. Goto Settings > Connections > USB to PC
3. Check Allow USB Connections > Uncheck allow fast data sync...
Does it connect?
if not and if you are using Vista
1. goto Windows Mobile device Center
2. check the attached image to see you have the same settings...
Does it connect?
if still not, then it could be driver issues, which I can suggest, once you reply to the above...
Thanx for your attentions. I've tried uncheking the said bottom but no change.
I used to connect the Diamond to the same notebook without any problem for more than 16 months, but the damn notebook stop recognizing my Diamond these days .
Thanks Millions
Dariush
may be usb port on your computer is malfunction. Did u try different usb port?
You need to open device manager in control panel to see how you diamond is listed.
Ever since i started with a new company 3 years ago they have some software that prevents activesync from connecting to any device I have from their computers using USB.
I went Bluetooth method and all is fine. I just use the USB for large, direct file transfer to internal storage.
If you get issues with activesync and usb and can take ages to resolve (if possible).
I guy's.
After a lot of search in this forum and a lot of other forum's, i came to this threat.
I had the same problem, my diamond didn't connect to my pc.
I had tried all the different suggestion, and nothing seemed to work. until i read the post of cloudedhopes, that suggested to change the usb cable. Because it was the only thing that i hadn't tried, i did change the cable, and it worked!
So i'm posting only to thank you guy's for all of the help, given not directly to me, but to all user!

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