hi im gonna send my phone back because the call/answer button doesnt work very well, i have flashed the phone to original htc but on the new windows mobile 6, i have downgraded the ipl and spl so i dont have olipro. Just wanted to know if its fine to send back phone on the new os or is it prefered if it was back on wm5 instead of 6?
i dont want them complaining its my fault for the button not working well, but i do know its hardware related but you know how companies will squirm out of paying to fix their problem.
Any advice would be grateful.
Kidd
I've seen many comments in many threads about returning phones under warranty and the consensus is that IPL/SPL or ROM probably doesn't matter. Nobody seems to notice....
I bricked my 8525 a couple of months ago while out in Los Altos, CA.
Took it into the AT&T dealership near Stanford. They exchanged it no questions asked. They basically looked it over to see if it had been dropped (looking for deep scratches), and checked the fluid indicator near the battery to ensure it had not gotten wet.
I don't think they care what version the phone is running, but I'm not 100% positive.
if ur phone is htc branded then yes it is okay as u are sending it back with a official htc rom. if its another then send it back with that carriers rom. better safe the sorry.
EDIT: i see u have a htc tytn so yes dont worrry about it as long as spl and ipl are the same as original.
thanks for the advice, hopefully the wont complain about the little scratches, im abit clumsy this past few weeks. Cheers all
Related
hey all, my XDA II O2 is dead, i have a bit of a story to tell about it too. the poor thing won't boot up past the O2 spash screen.
i was initially selling my O2 around the traps as a working unit, then someone asked me to show them landscape view, and i didn't know how. i soon found out i needed to upgrade to 2003se or 2005. so on my homage to flashing my O2's ROM. i went and tried a 2005 and some random version radio stack hoping to upgrade two things at once, then, only one worked. my OS flash was fine, but my radio ROM didn't work at all. so basically i could get into WM2003, 2003SE, 2005 fine but couldnt use my simcard.
i've tried countless times to manually fix it aswell as using the official O2 ROM update off their site. then i went and sent it to O2 customer service or whatever it's called this year . they charged me $45AUD for general service fee which included flashing the radio and OS roms up to the latest. then they ring me up one morning saying my poor O2 needs a new motherboard (somewhere between $350 - 450 i think). i asked why, they said because it wouldn't power on at all. so i tried turning it on, it didnt work all of a sudden, so to speak.
i still had to pay the $45aud and ended up without a working O2, at all.
i felt furious but helpless and tried not to have to pay the fee, but had to.
long story short, heh, i need to do something with my shell of a XDA II, either sell, sell parts, fix, find a special ROM flash that might fix it. i don't know, i've tried so hard and have gotten nowhere. so, guys, any insight in what i could/should do?? any help would be greatly appreciated. thanks! :shock:
OH OH OH also, on that note, i can't go into bootloader mode or any other mode at all, so i cant re-flash
Threaten to sue. It worked partially when you sent it to them as it would power up - they've made it worse.
Richard
hey, thanks for the reply..
i've left it too long, i got so discouraged from touching it after getting it back.
i will ring them up/ get their details on who to ...ring next, i guess.
thanks!
damnation said:
hey, thanks for the reply..
i've left it too long, i got so discouraged from touching it after getting it back.
i will ring them up/ get their details on who to ...ring next, i guess.
thanks!
Click to expand...
Click to collapse
If all else fails I can sell you a working mainboard for a LOT less than $400 aus but I would need to know which LCD type you have.
Richard
Threaten to have a ghay german cannibal come knocking jk
Right, well i had enough on my tytn!! Contacted orange and got a new contract and getting an spv m3100 (free).
my question is, have i made the right move? I'm thinking about updating the rom, but will i still have the same issues? ie, not turning back on sometimes after i turn it off? also, text messeges not being sent? I use the black pro rom at the moment. is there a new updated version that most people are happy with? i have insured it with orange, so if it f**cks up on the upgrade or after, i can always "lose" it.
Let me get this right - you had a TyTN and now you have a SPV M3100?
These are the same devices, same hardware.
I guess the problems you are describing are caused by software - not by hardware.
Regarding a new ROM version - have you tried to read this forum? There are plenty out there.
as said its the same device?
tho be its now black than pink
same device, maybe so. but htc seem to suck at customer service. prolly the same with orange, but i'll be insuring the phone.
maybe, my tytn is duff. i had problems from day one but htc did nuttin about it! decided to go back on contract for a couple of reasons. 1 being gprs/g3 is way cheaper, and whats more the device is free!!
anyway, i'll give it a go, and if i'm not happy within 14 days, i'll be sending it back and getting something else, maybe an m700.
cheers anyway
wouldnt it have been worth trying some dif roms on your tytn and see if that solves the problem.
Probably a bit silly taking out a new contract on an old phone that you already have when the tytn 2 is due to be released any day now.
Might be worth a play with your tytn more while you are still in your 14days.
Also if you are porting your pay as you go number across to your contract, and the process has already started then you will loose your number if you give the phone back in 14 days.
rjefferis said:
wouldnt it have been worth trying some dif roms on your tytn and see if that solves the problem.
Probably a bit silly taking out a new contract on an old phone that you already have when the tytn 2 is due to be released any day now.
Might be worth a play with your tytn more while you are still in your 14days.
Also if you are porting your pay as you go number across to your contract, and the process has already started then you will loose your number if you give the phone back in 14 days.
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Click to collapse
all good valid points.
I'm sure orange isn't going to release the new version for a while, but then i really don't know about these things.
I will try a couple more roms (tried 3 already), but to be honest, i really hate the looks of the tytn!! looks fully out dated! it's deffo going on ebay!
i'm not going to port the number over (unless they can do it as a line 2). Also, i am gonna stick with the orange contract, i'll just change devices. i like the m700 (more so if there's a black version).
Thanks for the comments!
Txt messages not being sent is not down to the phone but a network problem. I have no problem with the phone not turning on with the Schaps 3.54 rom so give that a try if you haven't.
Evening Guys,
Got a slight problem, at some point today my phone's screen has gone a little, erm, wrong
In the perfect centre of the screen a a block has appeared measuing 2 Inch High by 1 Inch Wide, and has a oil on water effect, that section of the screen is still touch sensitive but I wonder if something has broken, the screen image is displayed OK underneath which made me wonder what has actually gone wrong ?
Any explanations ?
Also, If this is bad and I claim on my mobile insurance, I am obviously going to flash the latest official ROM to it, but I also need to return the SPL to a stock one obviously, can someone give me a link to the one I should put on, I currently have on HardSPL SPL-1.93.OliNex.
Much appreciated, this is bizzare, any help or advice would be helpful.
Many thanks.
This is an issue a few people have and some managed to get it repaired under warranty see 4WINMOBILE, HTCWIKI and HERE.
As for returning to stock ROM and SPL there is also a post (or two) on that subject. (HERE)
If you need any help returning to stock, I will offer my assistance to you.
That would be appreciated mate, if you could point me at the correct official SPL I should flash to my device that would be great.
I don't know what the vodaphone version came with but I would use 1.37 and the latest UK WWE official ROM and send it back to HTC (UK) which are based in Milton Keynes.
As long as you remove the customisation then all should be OK.
EDIT: did you see my first post for a link to the SPL info posted by cmonex
Yeah, it's a O2 device anyway, but I have a vodafone contract, purchased the device a few months ago on Ebay, got vodafone to add to my mobile insurance the day it arrived.
Been fine for months and most of today, and then that happened. Damn my luck.
Have you a link to the 1.37 Official SPL ? Or whicever the O2 one is.
EDIT: Opps, thanks for that, got what I need, I'll be ringing Vodafone in the morning to sort out the return.
Hi guys
I've had an o2 Ignito for the last year and its given me no trouble whatsoever.
I've tried various roms for it, all with no problems.
All of a sudden, I'm getting no signal at all. o2 confirm the phone has not been blacklisted or anything and my sim card works ok in other phones.
Any ideas?
o2 have said send it back and we'll repair it... I've got a cooked rom on there of course.
I've got a o2 stock rom called: Xda Ignit2_UK_2.10.206.1_Radio_Signed_Diamond_52.62.25.34_1.13.25.24_Ship.exe Would that be enough to get past they're security checks? Do I need to remove HardSPL 1st? I've searched the site and I can't get my head round doing it.
Thanks in advance to anyone that could help
I'm using: [WWE] Windows Revolution Manila 2.1 Edition 1.1A (23017)
Read this:
http://forum.xda-developers.com/showpost.php?p=2324829&postcount=39
Reverting to stock SPL is always the last step.....be sure tot restore stock ROM and radio first.
good luck!
Great stuff mate, thanks for that link. Don't know how I missed that.
It may be, that sticking a new rom on there might fix it. I'll let you know
glad i could help out, this one is even more clear:
http://forum.xda-developers.com/showthread.php?t=537496&highlight=warranty
lol..had to do the trick myself a few days ago having serious wifi trouble, my diamond is on his way back home now, repaired under warranty.
Nooby question time...
What was o2's ignito stock radio called?
bammy said:
I've got a o2 stock rom called: Xda Ignit2_UK_2.10.206.1_Radio_Signed_Diamond_52.62.25.34_1.13.25.24_Ship.exe
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Click to collapse
The stockROM you mention has a radio in it (it's the last part of the description) so when you put this on it you're good to go.
He..everybody in here is/was a noob at some point, so no worries
Worked a treat, o2 were arses getting the phone back to me, but they did
In the end it was the main board that went so that's been replaced. So new EMEI number :|
Is there an easy/cheap/FREE way of unlocking it? I'm thinking of selling it because I've lost the heart with it somewhat.
Thanks again for the invaluable help, gotta love these forums
your most welcome, but can't help you out with the unlock thingy....never had a locked phone
O2 uk dont lock their phones! i have an ignito! they are not sim locked
bammy said:
Worked a treat, o2 were arses getting the phone back to me, but they did
In the end it was the main board that went so that's been replaced. So new EMEI number :|
Is there an easy/cheap/FREE way of unlocking it? I'm thinking of selling it because I've lost the heart with it somewhat.
Thanks again for the invaluable help, gotta love these forums
Click to expand...
Click to collapse
Sell it, or get an upgrade.. Or just unlock it again. All three are just about as easy as each other. I stumbled upon a complete noob guide to flashing the other day. I think once you have a custom SPL on there you're good to do pretty much anything.
hey all.
Had my desire since first came out in march, not really thought about rooting till now with froyo.
So basically im scared to root due to the number of usb bricking, yet i want to root to get froyo, but with release date of June hanging around i question whether to just wait.
So be nice for a list of pros and cons of rooting, for me, and probably the other number of people who are in the same situation as me.
thanks
Well the usb bricking issues can be fixed now so that is no longer a problem.
Pros for rooting:
1.You can customise the handset till your heart is content. This includes removing sense if you don't like it, or even removing system apps that you hate. Friend stream, peep, and stocks spring to mind!
2. You will most probably get the latest firmware before the official updates are rolled out by HTC.
3. You can use apps that need root like setcpu, and titanium backup.
4. Froyo test roms are available and work extremely well with a few minor niggles/bugs.
Cons:
You invalidate your warranty.
I'm really only touching the surface with this list. If you are confident in rooting then I can see no reason to hold back!
Yer think i will have to root, new update has just confirmed, waiting for htc, then t-mobile will just annoy me!
To do with warrenty, i have insurance so if my phone breaks, i can just claim on that anyway? pay little excess and sorted surely??
socktug said:
Well the usb bricking issues can be fixed now so that is no longer a problem.
Pros for rooting:
1.You can customise the handset till your heart is content. This includes removing sense if you don't like it, or even removing system apps that you hate. Friend stream, peep, and stocks spring to mind!
2. You will most probably get the latest firmware before the official updates are rolled out by HTC.
3. You can use apps that need root like setcpu, and titanium backup.
4. Froyo test roms are available and work extremely well with a few minor niggles/bugs.
Cons:
You invalidate your warranty.
I'm really only touching the surface with this list. If you are confident in rooting then I can see no reason to hold back!
Click to expand...
Click to collapse
i'm not sure if its true but my friend said that even if you root your phone htc will still replace the phone for you if anything happens.
can anyone confirm this is true? or heard anything similar to this situation?
even if you root it, you can always return to a proper stock ROM and they won't notice anything, there isn't anything on the Desire that screams "I'VE BEEN ROOTED/UNLOCKED" like the N1.
sruon said:
even if you root it, you can always return to a proper stock ROM and they won't notice anything, there isn't anything on the Desire that screams "I'VE BEEN ROOTED/UNLOCKED" like the N1.
Click to expand...
Click to collapse
Not necessarily true. If you root and then your phone subsequently dies, you may not be able to flash a stock ROM back again.
However, anecdotal evidence suggests that HTC don't bother to actually try to diagnose a fault in a phone, and just replace the mainboard as a matter of course.
Regards,
Dave
Im tempted to root but I've read so many horror stories surrounding bricked Desires.
What recovery is there for USB bricked Desires now? Links?
Guys i am orange uk contract and have insurance on hc desire. I have rooted desire and is working fine. lets say anything goes wrong with it. do i send to orange or htc for repair. what if i send it to htc for repair won't orange say why didn't you send it to us?. I am paying £6 per month on insurance. what do i do will orange repiar the phone even though its rooted or will they say you have broke the term of insurance?
There is no uk orange stock rom so i can revert back to. Will i be screwed if anything goes wrong?
I didn't even release how many questions i have asked in this forum. Please pardon my english.
personally I dont think they'll be to bothered if you have taken the effort to send it to them, the Orange repair centre probably even has the capability to flash the Orange ROM to it anyway. Also if its a hardware fault then they dont need to touch the software really.
Of course this is just my opinion, not fact but in this life you have to be bold to succeed and also be prepared to accept failure. @ronaldo, if you send it to HTC, Orange aren't gonna give a **** are they lol
How long does it take to root? Looked at some guides doesnt seem to take too long.
might go for it when i have a whole day spare to play with it etc...
after all, htc said when they now details about rooting, they would release a schedule, as nothing has been released yet, think it might be a while untill it comes officially.
I bricked my Orange Hero when putting a new ROM on it and they did a nxt day exchange, obv I didn't say id rooted it, just said it wouldnt switch on after rooting. Not sure they do the whole repair centre thing anymore
What are the chances to brick my desire. If i brick it is there any fix.
I am asking because I promised to my wife that this will be the last phone that I will buy. I am one step away from rooting it.
I believe there is a fix for bricking it now???
Not 100% sure though
Phil750123 said:
I believe there is a fix for bricking it now???
Not 100% sure though
Click to expand...
Click to collapse
There is indeed. If you do manage to brick it, you just need to follow some simple instructions in the dev forums to bring it back.
do you need to have your phone rooted to update your radio? :s
ronaldo9_r9 said:
Guys i am orange uk contract and have insurance on hc desire. I have rooted desire and is working fine. lets say anything goes wrong with it. do i send to orange or htc for repair. what if i send it to htc for repair won't orange say why didn't you send it to us?. I am paying £6 per month on insurance. what do i do will orange repiar the phone even though its rooted or will they say you have broke the term of insurance?
There is no uk orange stock rom so i can revert back to. Will i be screwed if anything goes wrong?
I didn't even release how many questions i have asked in this forum. Please pardon my english.
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Click to collapse
I pay for insurance too. I had to send my Touch HD back 8 TIMES, YES EIGHT! I had it flashed, they never said nething... If you're worried as you pay for insurance, if it goes wrong u've lost it haven't you... Nothing to send back, plus nice new battery
Exactly. Software isn't a problem for them, so off the record they can just plug it in and reflash it with whatever firmware they want too. If we can do it, they can do it more
Just gotta be bold (and lie a little).
Just a thought on the whole insurance thing, perhaps you could tell them you lost the phone if your worried it wont be repaired. excess is usually the same or just a little bit more. (edit: just notice gunja said the same thing, great minds think alike )
step too far
diggedy said:
Just a thought on the whole insurance thing, perhaps you could tell them you lost the phone if your worried it wont be repaired. excess is usually the same or just a little bit more. (edit: just notice gunja said the same thing, great minds think alike )
Click to expand...
Click to collapse
not telling them you've flashed it and sending it back to HTC to reflash it back is one thing, but pretending you've lost it and claiming on your insurance is a bit cheeky. Not to mention definitely illegal...
He he I get the hint. I went to Orange shop asked them i want unlock code for my Orange HTC desire. That guy said if you do that it will void guarantee. Is he right? I want to unlock on all network. Does that really void it?
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