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Hi everyone,
Latest Desire update has ben bringin a lot of problems to a lot of people. Apparently Wi-fi is not working properly, missing apps in the market which are already installed on the phone, battery issues....to name few. This affects branded and non branded phones...as far as I know.
I already contacted HTC and Vodafone (because in this case my update came thru Vodafone with a different firmware number but in fact it's exaclty same update) and they are sending me back and forth to each other. Bad service... Both companies are not willing to help at this moment.
A good example are ADW Launcher and LauncherPro. Both launcher can't be found in the Market anymore (check comments on developer's websites). People are downloading apks from their websites directly. Also QuickSettings is not to be found anywhere.
Wi-fi is not working for some of us.
And some people mentioned that battery life has dramatically improved/got worse.
WHAT'S HAPPENING?!?!?!?!
Has anyone experienced similar problems??? And better one....does anyone has a solution? Preferably without having to root your phone.
Quite a few problems here already mate
Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......
I have updated my Desire which has not been altered in anyway and it now has a nifty text count next to the persons name whom the conversation is to. However my Desire now has to load to conversation and texts every time instead of previously just popping up. It also lags when i send a text when it updates the conversation. Is there any way round this as the phone was perfect until this why fix what was not broken
Has anyone had problems with their GPS since updating? Mine wont work at all now :-(
Erm.... this is a little embarrassing but I feel I need to own up to prevent misleading anyone. As mentioned in my earlier post in this thread, I have arranged with HTC customer support to send my Desire back for repair. They pick it up Monday.
I bought a cheap £10 phone to keep me going. It arrived this morning. I put the SIM card in and powered up the phone.
"No SIM card instered" was the message it greeted me with. After numerous power-up and power downs, and some SIM card hoakee-coakee, it finally recognised the SIM card......then dropped the signal to Orange. EXACTLY what my HTC Desire did.
Doh.
I had tried the SIM card in another phone (my girlfriends Blackberry) when the problems first started and it had worked straight away. But the SIM card seems to be random in it's failures. Should have tested more rigorously.
Sorry guys but in my instance it seems I have simply a faulty SIM card. The first one I have ever had go wrong in 12 years, but there you go. I was too fast to blame Android/HTC.
Weird. I have none of these issues.
My WiFi works fine.
I don't know about missing apps, my phone came preloaded with 1.21.405.2
Also, my battery is AMAZING. Right now it's on 70% While it's not been charged for 10h 40m 33s. And that is with 3G and quite some instant messaging.
And I just searched the market for ADW Launcher and LauncherPro. Could find them both.
Hi,
I updated my desire yesterday and since then i cannot send texts and constantly seem to be on 'limited' service or a very weak signal. i am on 02 as are other members of the household who are not experiencing any problems.
I've tried the quick fix of putting it in airplane mode but makes no difference what-so-ever.
wnp_79 said:
Endless problems. My phone will now loose it's connection to Orange. I have to reboot the phone to get it back. Sometimes it takes 3 or 4 reboots. Switching to Airplane mode only works sometimes, but usually results in my phone then telling me I do not have a SIM card inserted! Poor. Every time this happens, Wavesecure thinks someone has swapped my SIM out, and locks the phone up. Had to remove wavesecure (which is actually ridiculously easy so I wont be putting it back on) and I miss most of my calls.
Factory reset my phone in anticipation of what I knew HTC support would say. Did not put on any apps, left it as factory reset, all default settings, did not set google sync up. 7 hours later...no signal. SIM card works just fine in every other handset I've tried.
Phone is going back to HTC on Monday. If it returns in the same messed up state, i'll be looking at getting it rooted and having a proper radio and customr 2.2 ROM installed. I decided against rooting to avoid any bugs/issues. Seems that it's the likes of XDA and MoDaCo devs who know what they are doing more than HTC do. But I am new to Android. Lesson learnt.
I've had about 19 phones since 1998, and this is by far the most expensive, and the first one that has struggled with actually being a phone. Pathetic. HTC you'd better shine with your customer support. I have two friends with HTCs on pre-order on the strength of this phone. Mess this up and they'll cancel their orders and I can't blame them.
Motorolla anyone? Can you make and recieve calls on them? Yes? Hmmmm.......
Click to expand...
Click to collapse
Good luck with HTC's crappy repair centre. Mine's been in three times and they've sent it back once with dust under the screen, and once with a scratch -- every time taking longer than a week.
Still having problems here-the signal is loads better today but still cannot send or recieve texts...the odd one will get through but thats after its been sat retrying for half an hour.
Can make and recieve calls no problem.
Have also noticed the display is very slow to respond on a swipe, sometimes takes several attempts to move between homescreens.
I wish I'd not bothered with the update...if it ain't broke.....
Hi. first of all. sorry for my bad english im from denmark so i hope you can understand what im wrighting..
I just got my brand new moto 360 yesterday.
1 of all really cool wacth!! BUT! while im using it almost all the time it vibrates and goes black and then showing the watch again..... and it is doing this at random times..... and i am going insane becous there is NO WHERE on the web which describes this problem,,,,
can some one PLEASE have an solution. i have reset it 4 times now and still doing it
firmware 5.0.1 lollipop.
With best regards Stefan Pedersen Denmark
Alienwalker30 said:
Hi. first of all. sorry for my bad english im from denmark so i hope you can understand what im wrighting..
I just got my brand new moto 360 yesterday.
1 of all really cool wacth!! BUT! while im using it almost all the time it vibrates and goes black and then showing the watch again..... and it is doing this at random times..... and i am going insane becous there is NO WHERE on the web which describes this problem,,,,
can some one PLEASE have an solution. i have reset it 4 times now and still doing it
firmware 5.0.1 lollipop.
With best regards Stefan Pedersen Denmark
Click to expand...
Click to collapse
I've had my watch since November with no issues, but yesterday I dropped it (not hard, not enough that it should have done any damage) and now I'm facing the same issue as the OP. Which unfortunately suggests that it may be a hardware issue. If anyone has any ideas other than reboot/reset I'd be really happy to hear them - otherwise I think I'll be taking it back to the retailer and seeing if I can get a replacement.
I've had the same problem since day 1.
I don't know what to do cause it happens occasionally.
I've been using my Moto 360 for 11 days.
watch vibrates when your bluetooth device is out of range with your watch.
when it does, look at your watch, you'll see an icon of a cloud with a line across it. it means your device is offline and only function is to show your time.
when you are back in range with your bluetooth device, it will vibrate again to let you know that the watch is back online and the icon will disappear.
So after using the NOTE4 for 6 months and the latest lollipop updates just completely ruining my Smartphone experience, I started searching for my next phone. Fastest I've started looking for another phone on any smartphone I've owned.
Not wanting to dish out another $600 immediately, I took my NOTE4 to ATT repair center and after two trips, had my device replaced.
and I must say.. the new NOTE4 seems faster, has ZERO gps issues (locks in under 2 seconds). Car tracks smooth under Google Maps instead of jumping and getting stuck. And placed that I use to get really bad download speeds are now much better.
If you have issues with update and been having problem with GPS.. go get your phone swapped.
Several on this site have swapped our device multiple times over GPS issues and had just as bad a problem with the new one.
i'm thinking to do the same thing. Were they aware of this issue or they were surprised to hear that? What tests did they run to confirm you had malfunctioning device? Did you get temporary replacement for time your phone was in shop?
Guess this happens randomly, cause i have my Note 4 since it first came out and upgraded to Lollipop ? and have 0 issues.
Running On New Deadly Venom Note 4 v3.0
First time i went in they said they'll "FACTORY FLASH" the device to the latest Lollipop update. said sometimes the update over the air gets all messed up. so I let them.. tried it for 2 weeks only to see that it was behaving the exact same.
I use GPS all the time for work and the problem I had was when I would stop at the light, the GPS position would be stuck for 30sec to a min after I left that intersection. Made the GPS useless.
So I just went in.. same complaint.. they had log of what they did before.. and just said "we'll give you a replacement device."
I had them flash it to latest lollipop firmware and I haven't had issue since. Granted.. It's not as good as 4.4.4 GPS.. but it's workable.
and I'm only out of $8 bucks for the glass screen protector.
I may ODIN it back to 4.4.4 to test the temp root, but at least i know that my phone is good with 5.1.
Venom.. I got the NOTE4 on week of of release.. possible that mine was a earlier hardware with issues? can't be sure.. but I'm happy again with my NOTE4.
Waze GPS lost when static
Hello all,
My problem is that my GPS signal gets lost when I am stopped at a traffic light...
Has anyone else got this problem?
I have a release day Note 4 as well. My GPS sometimes loses signal when nothing is blocking it such as trees, tunnels, etc.
I'm planning to upgrade to the LG G4 from the G2, because I have enjoyed the G2 mostly, other than the fact that it went into boot loops and the wifi stopped working.. but I have a few questions.
1) If the speakers are on the back, can you hear properly when you're holding something, doesn't your hand cover it? And even if you're holding it horizontally to watch a video or something, is the sound quailty bad?
2) I heard that LG officially announced that they released phones that have boot loop problems. So after a year when my warranty runs out, and the boot loop starts, will they still fix it?
3) How is the quality of the Android 6.0? I live in Canada using TELUS.
4) Also when the LG G5 comes out in a week, will the price drop?
I would really appreciate if someone would answer these questions. Thanks!
Minchan_5 said:
I'm planning to upgrade to the LG G4 from the G2, because I have enjoyed the G2 mostly, other than the fact that it went into boot loops and the wifi stopped working.. but I have a few questions.
1) If the speakers are on the back, can you hear properly when you're holding something, doesn't your hand cover it? And even if you're holding it horizontally to watch a video or something, is the sound quailty bad?
2) I heard that LG officially announced that they released phones that have boot loop problems. So after a year when my warranty runs out, and the boot loop starts, will they still fix it?
3) How is the quality of the Android 6.0? I live in Canada using TELUS.
4) Also when the LG G5 comes out in a week, will the price drop?
I would really appreciate if someone would answer these questions. Thanks!
Click to expand...
Click to collapse
Hi- Almost a week ago, even I upgraded my phone from G2 to G4. So far the experience is really awesome. Please find my answers below. Note: I am not a phone expert and I am putting across my views as a normal person would be able to explain.
1) The shape of the LG G4 is in such a way that the back speaker will not lie flat on its face at any time. So whenever the phone rings it will loud enough. Also when playing games I don't think the speaker will be covered with anyone hand. Again the positioning of the G4 comes into picture. I have installed couple of games and I have not found any issues.
2) Yes. that is correct. LG also accepted the fact about the boot load issues. This issues were primarily found on phones that were released before May or June and the motherboard was replaced free of cost by the Service Center. The one that I bought has the manufactured date as of December 2015 and so far not even once I faced any boot load issue. Probably you can check the manufactured date.
3) I have no clue about Android 6 as I live in India and I am still waiting for the update.
4) Regarding the price factor, I doubt you'll see a drastic cut in the price once the G5 is released.
I need not tell the good things about the phone cause you might have already learnt about it. But yes, it now supports quick charge. :laugh:
Thanks!
Now can someone who has used android 6.0?? per chance??
I have had the phone for 3 weeks soon, and it has two serious problems: keyboard is laggy, meaning that when you write fast, it won't recognize all the presses. There supposedly is an update for the LG keyboard regarding that issue, however I don't have any updates available for the keyboard so I think I already have it, but it is still very laggy. Which leads to a conclusion that the issue is either throttling down the CPU or then it's a digitizer issue not being sensitive enough. Note that unlike Samsung phones, LG doesn't have an option to change the sensitivity of the screen. But as I write now, the lag issue appears when typing and it freezes the keyboard for about 0,5 secs and also the screen too, so it would indicate either a software bug or CPU being throttles or who knows what. Either way, I hate that one of the most recent LG flagships have a problem of this kind... Regarding warranty, I contacted LG Finland and they just replied that most likely it has no problem, even though I've never had any issues like these on my earlier Samsung phones...
Also, Knock code doesn't always wake up the device, neither does double tapping the screen, which most likely goes back to either CPU, software or digitizer issues. Hate it when I should be able to wake my phone when I'm having the phone in my car holder and it won't wake up because of these issues with the device. I do have the 6.0 update available but haven't had the time to install it yet, also i've heard that as it handles something differently compared to Lollipop, some apps might not work and so on... Which is turning my willingness to update down a bit.
The phone has potential, and it's a shame that because of these issues, I might go back to Samsung soon.
heartagramm said:
I have had the phone for 3 weeks soon, and it has two serious problems: keyboard is laggy, meaning that when you write fast, it won't recognize all the presses. There supposedly is an update for the LG keyboard regarding that issue, however I don't have any updates available for the keyboard so I think I already have it, but it is still very laggy. Which leads to a conclusion that the issue is either throttling down the CPU or then it's a digitizer issue not being sensitive enough. Note that unlike Samsung phones, LG doesn't have an option to change the sensitivity of the screen. But as I write now, the lag issue appears when typing and it freezes the keyboard for about 0,5 secs and also the screen too, so it would indicate either a software bug or CPU being throttles or who knows what. Either way, I hate that one of the most recent LG flagships have a problem of this kind... Regarding warranty, I contacted LG Finland and they just replied that most likely it has no problem, even though I've never had any issues like these on my earlier Samsung phones...
Also, Knock code doesn't always wake up the device, neither does double tapping the screen, which most likely goes back to either CPU, software or digitizer issues. Hate it when I should be able to wake my phone when I'm having the phone in my car holder and it won't wake up because of these issues with the device. I do have the 6.0 update available but haven't had the time to install it yet, also i've heard that as it handles something differently compared to Lollipop, some apps might not work and so on... Which is turning my willingness to update down a bit.
The phone has potential, and it's a shame that because of these issues, I might go back to Samsung soon.
Click to expand...
Click to collapse
Thanks for you opinion!
i disagree with heartagramm.
when I bought the phone (2 weeks ago) it came with the 10a firmware (the first one, i think) and it was super smooth, no lag issues, everything it's awesome!
The bootloop issue its present on the 505 devices, (the first releases, manufactered in may)
Well i just got a brand new Moto Z2 Force and as I was setting up, i noticed the WiFi connection stopped working from time to time. I thought it was mi WiFi network, but issue was persistent on any WiFi network. I bought it on December 30, 2017
What I have done so far:
- Restore to its factory settings (didn't solve the problem)
- Update software 7.1 (didn't solve the problem)
- I took it to the carrier I bought it from, (They kept it for 12 hours to monitor its issue) (didn't solve the problem)
They told me, since its not a carrier issue, I should contact Motorola directly.
- I called Motorola support, and they told me that the phone needs to be sent to be repaired. Since its a common issue regarding WiFi and Bluetooth connectivity, what really pissed me off, was the word "repair", i explained that, why I should get a repaired/refurbished phone, since i pay full for a new phone and they explained that, thats how Motorola respect their "warranties". Repairing a defective device.
Since I live in Mexico, warranties here are a big pain in the ...
I know carriers in the US, have a 15 or 30 day, hassel-free return policy. But in Mexico, once you take it out of the box, its your problem.
Im pretty annoyed since I have the Moto Z Play and this phone works perfectly, thats why I went for the newer Motorola. Since I know how Motorola respects their warranty im never buying a Motorola again.
UPDATE
After going back and forth, the carrier decided that was a DOA phone and gave me a brand new one. I'm been using it for a week now and no issue whatsover.
Just some bluetooth disconnections from time to time, but i can live with that hoping for a software update fix.
Hi there!, calm down, i'm here to save you, but first off, i'm form Mexico too, and yeah, thw warranty here is some kinda tricky, but with Telcel you got the option between 30 days after the purchase to get a new one. But whatever, that time passed already.
Ok, first, tell me if you got the next issues:
Sudden disconnections
Horribly and stupid process to connect after a "breakdown" happens.
When you were connected (Luckiest thing ever), did you noticed that sometimes the speed goes like ZERO kb/s, it tooks like years to load an HD video form youtube?
If your phone shows all these sympthoms, welcome to hell, and i got some good news for you, the problem is not 100% the phone, for some reason, this problem starts when you update all the stuff form Play Store. So the phone is "physically" OK.
If you want further assistance you can send me a PM with your phone number, i'll be in touch shortly.
I'm glad to help you.
He’s not the only one with this problem. Would love to know your miracle solution!
I also have the same problem but it works PERFECTLY with 5 GHz Wi-Fi AC. Take a new wifi router
Gunnner01 said:
Hi there!, calm down, i'm here to save you, but first off, i'm form Mexico too, and yeah, thw warranty here is some kinda tricky, but with Telcel you got the option between 30 days after the purchase to get a new one. But whatever, that time passed already.
Ok, first, tell me if you got the next issues:
Sudden disconnections
Horribly and stupid process to connect after a "breakdown" happens.
When you were connected (Luckiest thing ever), did you noticed that sometimes the speed goes like ZERO kb/s, it tooks like years to load an HD video form youtube?
If your phone shows all these sympthoms, welcome to hell, and i got some good news for you, the problem is not 100% the phone, for some reason, this problem starts when you update all the stuff form Play Store. So the phone is "physically" OK.
If you want further assistance you can send me a PM with your phone number, i'll be in touch shortly.
I'm glad to help you.
Click to expand...
Click to collapse
OT - I'm sorry, but this smacks of a scam. You don't need a phone number for anything, and if you have a fix, post it for others to use. What could be so secret as to warrant a PM.
I have had WiFi drops / performance issues with other devices with the same chipset, and it was fixed splitting the 5 and 2.4 into separate WiFi connections.
charlatan01 said:
OT - I'm sorry, but this smacks of a scam. You don't need a phone number for anything, and if you have a fix, post it for others to use. What could be so secret as to warrant a PM.
I have had WiFi drops / performance issues with other devices with the same chipset, and it was fixed splitting the 5 and 2.4 into separate WiFi connections.
Click to expand...
Click to collapse
You got me wrong, you can ask the user, i actually helped him, its not a secret..just a big process that i didnt wanted to write, thats why i sent him an audio through WhatsApp, if you got the same trouble i can definitely help you out.
It's all about Google Play Services APK.
---------- Post added at 04:07 AM ---------- Previous post was at 03:59 AM ----------
joesee said:
He’s not the only one with this problem. Would love to know your miracle solution!
Click to expand...
Click to collapse
Hi there, first off, you have to turn on the phone in Secure mode - Long press "shut down" and then accept to turn on the Phone in secure mode.
Then, you have to test the wifi functions in this mode, if everything works fine, the problem it's not something about the HW of the Moto Z2 Force, but the problem it's a process which is causing this wifi disconnections, slow wifi etc..
Now you have to identify which process i scausing this, if you ask me, i've found that Google Play Services i scausing the problems, so i've tried many different versions and now it's working great, no wifi disconnections, FULL speed, and no other problems.
Let me know if i can help you out with more information, sometimes it's hard to write through a phone jaja.
---------- Post added at 04:08 AM ---------- Previous post was at 04:07 AM ----------
charlatan01 said:
OT - I'm sorry, but this smacks of a scam. You don't need a phone number for anything, and if you have a fix, post it for others to use. What could be so secret as to warrant a PM.
I have had WiFi drops / performance issues with other devices with the same chipset, and it was fixed splitting the 5 and 2.4 into separate WiFi connections.
Click to expand...
Click to collapse
Please check out the fix i wrote in other comment, hope it works for you.
Wanting to file class action lawsuit
Well it's as plain as I can make it; after attempting to contact support for help with my Z2 Force's WiFi issues; which go figure I find out is a known issue since DAY 1. They won't fix it because the warranty ended 11/18/2018. I explained I found over 17 pages on just Lenovo's website of issues and Motorola and Lenovo did nothing. They still won't do anything they want 150$ to look at it and then they may give me a replacement z2 force. I've had enough I am starting the process of a class action lawsuit against Motorola; and Lenovo and I wanted others to reach out to me. If you've had issues please contact me. Thanks
Rob
My s z2force (1789 05) sometimes disconnects the network (including wifi). When playing games, it is usually used. I feel that this is not a big problem. I was on a lg v30. This problem is more serious.