LG G4 Questions - G4 Q&A, Help & Troubleshooting

I'm planning to upgrade to the LG G4 from the G2, because I have enjoyed the G2 mostly, other than the fact that it went into boot loops and the wifi stopped working.. but I have a few questions.
1) If the speakers are on the back, can you hear properly when you're holding something, doesn't your hand cover it? And even if you're holding it horizontally to watch a video or something, is the sound quailty bad?
2) I heard that LG officially announced that they released phones that have boot loop problems. So after a year when my warranty runs out, and the boot loop starts, will they still fix it?
3) How is the quality of the Android 6.0? I live in Canada using TELUS.
4) Also when the LG G5 comes out in a week, will the price drop?
I would really appreciate if someone would answer these questions. Thanks!

Minchan_5 said:
I'm planning to upgrade to the LG G4 from the G2, because I have enjoyed the G2 mostly, other than the fact that it went into boot loops and the wifi stopped working.. but I have a few questions.
1) If the speakers are on the back, can you hear properly when you're holding something, doesn't your hand cover it? And even if you're holding it horizontally to watch a video or something, is the sound quailty bad?
2) I heard that LG officially announced that they released phones that have boot loop problems. So after a year when my warranty runs out, and the boot loop starts, will they still fix it?
3) How is the quality of the Android 6.0? I live in Canada using TELUS.
4) Also when the LG G5 comes out in a week, will the price drop?
I would really appreciate if someone would answer these questions. Thanks!
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Click to collapse
Hi- Almost a week ago, even I upgraded my phone from G2 to G4. So far the experience is really awesome. Please find my answers below. Note: I am not a phone expert and I am putting across my views as a normal person would be able to explain.
1) The shape of the LG G4 is in such a way that the back speaker will not lie flat on its face at any time. So whenever the phone rings it will loud enough. Also when playing games I don't think the speaker will be covered with anyone hand. Again the positioning of the G4 comes into picture. I have installed couple of games and I have not found any issues.
2) Yes. that is correct. LG also accepted the fact about the boot load issues. This issues were primarily found on phones that were released before May or June and the motherboard was replaced free of cost by the Service Center. The one that I bought has the manufactured date as of December 2015 and so far not even once I faced any boot load issue. Probably you can check the manufactured date.
3) I have no clue about Android 6 as I live in India and I am still waiting for the update.
4) Regarding the price factor, I doubt you'll see a drastic cut in the price once the G5 is released.
I need not tell the good things about the phone cause you might have already learnt about it. But yes, it now supports quick charge. :laugh:

Thanks!
Now can someone who has used android 6.0?? per chance??

I have had the phone for 3 weeks soon, and it has two serious problems: keyboard is laggy, meaning that when you write fast, it won't recognize all the presses. There supposedly is an update for the LG keyboard regarding that issue, however I don't have any updates available for the keyboard so I think I already have it, but it is still very laggy. Which leads to a conclusion that the issue is either throttling down the CPU or then it's a digitizer issue not being sensitive enough. Note that unlike Samsung phones, LG doesn't have an option to change the sensitivity of the screen. But as I write now, the lag issue appears when typing and it freezes the keyboard for about 0,5 secs and also the screen too, so it would indicate either a software bug or CPU being throttles or who knows what. Either way, I hate that one of the most recent LG flagships have a problem of this kind... Regarding warranty, I contacted LG Finland and they just replied that most likely it has no problem, even though I've never had any issues like these on my earlier Samsung phones...
Also, Knock code doesn't always wake up the device, neither does double tapping the screen, which most likely goes back to either CPU, software or digitizer issues. Hate it when I should be able to wake my phone when I'm having the phone in my car holder and it won't wake up because of these issues with the device. I do have the 6.0 update available but haven't had the time to install it yet, also i've heard that as it handles something differently compared to Lollipop, some apps might not work and so on... Which is turning my willingness to update down a bit.
The phone has potential, and it's a shame that because of these issues, I might go back to Samsung soon.

heartagramm said:
I have had the phone for 3 weeks soon, and it has two serious problems: keyboard is laggy, meaning that when you write fast, it won't recognize all the presses. There supposedly is an update for the LG keyboard regarding that issue, however I don't have any updates available for the keyboard so I think I already have it, but it is still very laggy. Which leads to a conclusion that the issue is either throttling down the CPU or then it's a digitizer issue not being sensitive enough. Note that unlike Samsung phones, LG doesn't have an option to change the sensitivity of the screen. But as I write now, the lag issue appears when typing and it freezes the keyboard for about 0,5 secs and also the screen too, so it would indicate either a software bug or CPU being throttles or who knows what. Either way, I hate that one of the most recent LG flagships have a problem of this kind... Regarding warranty, I contacted LG Finland and they just replied that most likely it has no problem, even though I've never had any issues like these on my earlier Samsung phones...
Also, Knock code doesn't always wake up the device, neither does double tapping the screen, which most likely goes back to either CPU, software or digitizer issues. Hate it when I should be able to wake my phone when I'm having the phone in my car holder and it won't wake up because of these issues with the device. I do have the 6.0 update available but haven't had the time to install it yet, also i've heard that as it handles something differently compared to Lollipop, some apps might not work and so on... Which is turning my willingness to update down a bit.
The phone has potential, and it's a shame that because of these issues, I might go back to Samsung soon.
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Thanks for you opinion!

i disagree with heartagramm.
when I bought the phone (2 weeks ago) it came with the 10a firmware (the first one, i think) and it was super smooth, no lag issues, everything it's awesome!
The bootloop issue its present on the 505 devices, (the first releases, manufactered in may)

Related

T-Mo G3 Problems? (Trying to get some D851 Specific Discussion)

So... over on the main G3 section, there's a lot of talk about several issues.
1) Phone randomly shutting down, or failing to come out of deep sleep (after overnight charging, for instance - but also at more random times). Often, folks are having to pop the batter to get it to come back to life.
2) Problems with using the headphone jack as an aux-output (for car or home stereo, as an example). There are glitches with the phone not realizing it's plugged into something, and glitches with the phone sending out dirty signals in between tracks (pops, crackles, etc), and with a buzz or hum in one side or another.
3) Problems with the phone becoming exceptionally warm. All phones get warm, but some users are reporting that their phones become extremely uncomfortable to hold, and simultaneously begin to have hardware problems (phone just dying completely, or screen flicker).
4) Those who have purchased multiple phones have reported issues with screen variances (some screens will appear warmer or cooler, more blue or more yellow), even with phones that were purchased from the same store on the same day. Some have reported needing to get a replacement phone and noticing this.
I'm curious about getting some discussion going here. Have any of you here had these problems with your D851 (T-mobile) G3's? have you had any major problems with your devices, or needed to get a replacement? Why? It seems like many of the problems are with the D855s, but I'm curious how many are truly affecting our D851s.
Thanks for the feedback!
TL/DR: What big problems have you had on T-Mo G3? Needed a replacement? Thnx!
My first G3 I bought on launch day from the t mobile store had overheating and rapid battery killing issues even after resets and doing everything from scratch. I swapped that one out yesterday and the second one I got was running good but then I ran into the headphone jax bug where it doesn't recognize the headphones being plugged in and after about 4 or 5 resets and wipes it finally starting working.... Right now I am debating if I should just get another G3 or what because the next one might have something else wrong lol.. I go to t mobile today so hopefully everything will go well.
Only one of those I've experienced is the problems with the aux jack
My G3 is perfect to the point I even recommend it to my girlfriend who ended up paying cash for one... Well with hers it wouldn't wake up from a deep sleep while charging and needed a battery pull. I'm definitely going to keep eye on that.
Haven't had any of the issues with mine. Although I just got it yesterday. It worked fine with headphones but haven't tried plugging into my truck yet.
Aux worked fine in my truck..
The only issue I have is the aux in my car. I turn on Bluetooth so I can still play music in my car. I'm ok but lg should definitely fix this.
Sent from my Nexus 7 using XDA Free mobile app
Hopefully won't get scolded because I already mentioned it in another thread... :/
- My first G3, an AT&T had an issue where knock on didnt work most of the time. Returned it and went to T-Mobile.
- My current T-Mobile version has display issues. Screen has an overall yellowish tint and has been getting worse by the day. The top right corner of my screen just started getting more discolored as well. My brightness is abnormal... it looks as if it goes to 150%, lol. Too bright even on 0%.
Went back to the store, after comparing my phone to the demo models and the salesmen's personal phones, mine was determined as defective. Was going to exchange and they went back to get one phone after another - all 3 that they opened had worse screens than mine. They think they may have gotten a bad batch and advised me to come back in a week when they hopefully get a shipment from a different batch. I dont feel like waiting a week and gambling again, so im going to return it for a full refund. Going to get an AT&T version and unlock it for T-Mobile.
Quick update to what I posted earlier... I went back to t-mobile to replace my 2nd G3 due to Aux port not working and they gave me a new one and I have to say that this is the best one i got screen wise. OMG its beautiful.... colors are balanced, temp of the screen is near perfect not to cold not to warm, sharpness yes its still crazy high but it doesn't have the blurry looking effect with text and certain apps and everything else seems to be working like it should be. Hopefully the 3rd device is going to be the charm if not then idk lol...
skyyrocket said:
Quick update to what I posted earlier... I went back to t-mobile to replace my 2nd G3 due to Aux port not working and they gave me a new one and I have to say that this is the best one i got screen wise. OMG its beautiful.... colors are balanced, temp of the screen is near perfect not to cold not to warm, sharpness yes its still crazy high but it doesn't have the blurry looking effect with text and certain apps and everything else seems to be working like it should be. Hopefully the 3rd device is going to be the charm if not then idk lol...
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Did you buy your device outright? I'm just switching to Tmobile, ordered my G3 online. And for now, I used their equipment payment plan. I'm gonna wait and see how bad the network is in my area. If I go for it, I'll be paying it off straight away. Just curious how Tmobile is about replacing devices that are defective. Are they pretty on top of it?
Or should I invest in some kind insurance? (actual insurance... uggghhh... or the Jump program (also doesn't appeal, but as flaky as these things have been, I'm worried))
DefinityX said:
Did you buy your device outright? I'm just switching to Tmobile, ordered my G3 online. And for now, I used their equipment payment plan. I'm gonna wait and see how bad the network is in my area. If I go for it, I'll be paying it off straight away. Just curious how Tmobile is about replacing devices that are defective. Are they pretty on top of it?
Or should I invest in some kind insurance? (actual insurance... uggghhh... or the Jump program (also doesn't appeal, but as flaky as these things have been, I'm worried))
Click to expand...
Click to collapse
Yea I bought the device outright because I sold my S5 and I don't use jump since I switch phones a lot. As for insurance and defective devices I use Tmobile's just without jump and they are pretty good with swapping bad devices. My M8 had a network/sim issues they literally sent 5 M8's because the issue wasn't going away but they made sure the problem was fix lol. Even my S5 screen went bad and they had me a replacement device the next day... so I can't really say anything negative about there warranty/insurance polices. Even with the G3 they replaced the device as soon as i showed something was wrong with a brand new one in box
My opinion
skyyrocket said:
Yea I bought the device outright because I sold my S5 and I don't use jump since I switch phones a lot. As for insurance and defective devices I use Tmobile's just without jump and they are pretty good with swapping bad devices. My M8 had a network/sim issues they literally sent 5 M8's because the issue wasn't going away but they made sure the problem was fix lol. Even my S5 screen went bad and they had me a replacement device the next day... so I can't really say anything negative about there warranty/insurance polices. Even with the G3 they replaced the device as soon as i showed something was wrong with a brand new one in box
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Well.... Ive had my g3 since wednesday and yes the headphone jack works but this thing refuses to enter deepsledp for some reason...and im noticing some almost grayish lines behind text when I'm reading a webpage or text
@Eldartho well i would say get it replaced. I did notice the lines with one of the display units in the store. LG is very hit or miss with the displays on the G3.... My current replacment is saturated like my s5 out the box but my last one was dull like z2/z1 so the displays are going to be a raffle on getting the right one. As for the deepsleep that sounded like the problem my first device had and it would always stay hot and drain extremely fast
skyyrocket said:
@Eldartho well i would say get it replaced. I did notice the lines with one of the display units in the store. LG is very hit or miss with the displays on the G3.... My current replacment is saturated like my s5 out the box but my last one was dull like z2/z1 so the displays are going to be a raffle on getting the right one. As for the deepsleep that sounded like the problem my first device had and it would always stay hot and drain extremely fast
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For all I know it's an app but for some reason my Android os is running my battery down like crazy... Ugh.... Time to dig a little deeper
Eldartho said:
For all I know it's an app but for some reason my Android os is running my battery down like crazy... Ugh.... Time to dig a little deeper
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Click to collapse
I guess I'm either the luckiest guy in the world when it comes to getting phones, or just not anal retentive enough. I've never had to return a phone due to the issues that people post on XDA. I guess I'm just really lucky.
Semantics said:
I guess I'm either the luckiest guy in the world when it comes to getting phones, or just not anal retentive enough. I've never had to return a phone due to the issues that people post on XDA. I guess I'm just really lucky.
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Click to collapse
You are lucky, lol. Last 3 phones I bought from T-Mobile (M8, S5, G3) have all had to be exchanged due to hardware issues. Beginning to think they build the T-Mobile phones with bottom of the box parts, haha. To be fair though, I first bought the AT&T G3 and returned because Knock On wasn't working.
I bought mine off of swappa from a beta winner and it is perfect. Same with my s5. I am lucky x2 it seems
Sent from my LG-D851 using XDA Premium 4 mobile app
Is anyone else having issues with pressing the settings icon in the notification pull down?
I keep trying to press the top right gear but nothing seems to be happening.
Is there some setting I'm missing or it just not suppose to work that way?
Thanks
Has anybody else had "Cell Standby" high on the list of battery drain?
I have issues with the keyboard reverting back to the stock keyboard even though I was using Swype. I had to freeze the stock one to stop this. I also have some apps logging out occasionally.
Had the headphone jack issue ... Went to the store to exchange n it worked all of a sudden ....bought bluetooth headphone just in case lol got the LG tone pros

Stay on G4 or move to OnePlus 3?

Guys, how do you think?
I have my G4 (S/N 512), camera is perfect, CPU is good, screen is excellent.
I don't care about updates, but I love Cyanogenmod, clean Android etc. I want to mod my phone, personalize it in every way I can. Unfortunelly I can't with locked bootloader. I could just unlock it, but I'm aware of bootloop. When it'll happen my phone will be just paper clip. So I'm thinking. The OP3 is near. OnePlus got great terms of guarantee. But still, I'm kinda in love with G4. I jumped from SGS3 to it. So it was my designed phone.
Anyway, what do you think? Will my phone brick? Move to OP3?
Stay until you get the bootloop (as you expect). It is kinda risk now to jump over to OP3. I know the rumoured specs are good but you wont loose by waiting a bit for some few reviews
lol op?Support epic joke.
Which serial number is your phone? I have a 510 device and i believe those are safe from the bootloop issue because those have the v1.1 motherboard. I unlocked the bootloader on mine because of this and it has been quite nice with CyanogenMod 13. However, like yourself i'm debating whether to upgrade the phone later this year. I don't 'hate' the G4, in fact it's a nice phone with a fantastic camera, screen and good performance. But there's something about it that i don't like, i bet this sounds stupid but it's just such a boring phone, honestly. Before this i had the OnePlus One and that felt like something genuinely special, and i kinda wish i'd stuck with that instead of buying the G4.
I doubt i'll go back to another OnePlus device because of their shocking customer service, if you end up with a bad device then it seems like you're gonna be ****ed for a few months. There was one person on Reddit who sent his phone back in February and still hasn't received it as of yesterday, like what the hell is that about. I'm going to wait and see what the new Nexus devices are like in about three months, i think that's the way forward for me because it would be nice to have a device which receives updates quicker than anything else, and always stays on top with the vast developmental community behind it. Only problem with those is the price and lack of a memory card slot, but we'll have to see what happens, maybe the prices will be a little more affordable this time to compete with the OP3 and similar devices.
What about Moto Z Force, if it's not only for US market? Depends on the price of course.
I just upgraded from my G3 to a factory refurb G4 and so far I really like it all except for the issue where you cannot wake up the phone by double tapping the screen like 99% of the time. There's supposed to be a way to upgrade the lg keyboard app unless you are, like myself, on Verizon in which case they so graciously removed all the useful settings menu items such as app upgrades, etc...
P650SE said:
Which serial number is your phone? I have a 510 device and i believe those are safe from the bootloop issue because those have the v1.1 motherboard. I unlocked the bootloader on mine because of this and it has been quite nice with CyanogenMod 13. However, like yourself i'm debating whether to upgrade the phone later this year. I don't 'hate' the G4, in fact it's a nice phone with a fantastic camera, screen and good performance. But there's something about it that i don't like, i bet this sounds stupid but it's just such a boring phone, honestly. Before this i had the OnePlus One and that felt like something genuinely special, and i kinda wish i'd stuck with that instead of buying the G4.
I doubt i'll go back to another OnePlus device because of their shocking customer service, if you end up with a bad device then it seems like you're gonna be ****ed for a few months. There was one person on Reddit who sent his phone back in February and still hasn't received it as of yesterday, like what the hell is that about. I'm going to wait and see what the new Nexus devices are like in about three months, i think that's the way forward for me because it would be nice to have a device which receives updates quicker than anything else, and always stays on top with the vast developmental community behind it. Only problem with those is the price and lack of a memory card slot, but we'll have to see what happens, maybe the prices will be a little more affordable this time to compete with the OP3 and similar devices.
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Click to collapse
i have 601 how do i know what MB version i have?
If you want to hear my opinion for new phones:
Wait 1/2 to 1 year. Why?
• You know, if the phone will get its love by devs.
• It's also much cheaper.
• Many little hardware-bugs will probably be fixed.
3 good reasons to wait. New != better. Sad new world, I know. Except it's a Nexus: Same price until new one is released, same hardware - but devs will love it .
raptorddd said:
i have 601 how do i know what MB version i have?
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Click to collapse
There should be a sticker on the inside of the box which states the serial number and has the motherboard version at the end in closed brackets. But as your phone is 601, it will have the updated motherboard and so you're safe from the bootloop problems.
P650SE said:
There should be a sticker on the inside of the box which states the serial number and has the motherboard version at the end in closed brackets. But as your phone is 601, it will have the updated motherboard and so you're safe from the bootloop problems.
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Click to collapse
thanks ill check it out.. but theres still people reporting bootloops even with 603. ??
i have it bootloader locked just in case. i own tmobile h811..
I think I am *very* close to going with the OnePlus 3. Just need a little more review/confirmation to make the jump.
Considering OP3 already has a CM13 build going and kernel sources out, I'd honestly get rid of the G4 while its still worth something. I would've done the same thing if it weren't for the fact my piece of garbage G4 decided to bootloop literally days before the OP3 release.
mfrey0118 said:
I just upgraded from my G3 to a factory refurb G4 and so far I really like it all except for the issue where you cannot wake up the phone by double tapping the screen like 99% of the time. There's supposed to be a way to upgrade the lg keyboard app unless you are, like myself, on Verizon in which case they so graciously removed all the useful settings menu items such as app upgrades, etc...
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Click to collapse
My double tap to wake used to work great. Then I got bootloop issue, had phone repaired from LG, and double tap to wake basically NEVER works. Not sure if it'd be worth a FDR or what.
qyrus said:
Considering OP3 already has a CM13 build going and kernel sources out, I'd honestly get rid of the G4 while its still worth something. I would've done the same thing if it weren't for the fact my piece of garbage G4 decided to bootloop literally days before the OP3 release.
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Click to collapse
Mine bootlooped friday and I'm going to get the OP3 in the next few days. I'm trying to get my G4 repaired, if LG dont do it then I'll use my insurance to have it replaced. I plan on using the time I have without it to see how I lkthe OP3. If I like it, I'll sell the G4, if not, I'll sell the OP3.
I've read a lot of bad things about OP3's support, but in trying to get my G4 repaired, it can't be much worse than LG's (edit: since I made this comment, I've been on LG Chat on their website with a really helpful guy called Carl who's said my phone is covered with a 2 year warranty and they will fix it - much better than the cookie cutter email response team).
No removable battery on the OP3. They claim to charge their phone to 100% in 45 minutes. The G4 can be at 100% in about 3 minutes from shutoff to reboot with a fresh battery installed. I love my G4.
I loved my G4 till it stopped working and LG refuse to fix it because rooting voids the warranty.
P650SE said:
There should be a sticker on the inside of the box which states the serial number and has the motherboard version at the end in closed brackets. But as your phone is 601, it will have the updated motherboard and so you're safe from the bootloop problems.
Click to expand...
Click to collapse
This statement is false and very dangerous for users. All smartphones, even with S/N starting with 60x are prone to bootloop problem. I have my LG G4 with v1.1 motherboard, S/N 602 and guess what happened to it...
Eumiro said:
This statement is false and very dangerous for users. All smartphones, even with S/N starting with 60x are prone to bootloop problem. I have my LG G4 with v1.1 motherboard, S/N 602 and guess what happened to it...
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Click to collapse
Well, that's news to me. When i bought my G4 in December the bootloop problem had already become widely known, and i did extensive research into it on XDA and other websites, but at the time all 510 and 511 devices were deemed to be completely safe. If those devices were affected by the bootloop problem then i wouldn't have even considered buying it.
Eumiro said:
This statement is false and very dangerous for users. All smartphones, even with S/N starting with 60x are prone to bootloop problem. I have my LG G4 with v1.1 motherboard, S/N 602 and guess what happened to it...
Click to expand...
Click to collapse
LOL, there are even cases of the new G5 bootlooping. LG has become such a joke. And it's a shame because the G4 would've been a perfect phone if they had caught the bootlooping and image retention issues while testing it.
duluc said:
LOL, there are even cases of the new G5 bootlooping. LG has become such a joke. And it's a shame because the G4 would've been a perfect phone if they had caught the bootlooping and image retention issues while testing it.
Click to expand...
Click to collapse
i don't see any report of lg g5 bootlooping .

Need help!! LG G4(H815) not starting

Hi all,
so here is my problem.
Day before yesterday i had a perfectly working LG g4 H815 model with s/n 511 running on firmware v20h, when i decided to root it and install some mods.
so i flashed TWRP, installed xposed and xtrememusic mod. the phone booted normally after installing these. i didn't install any modules under xposed. the phone worked perfectly for two days. however today morning it hanged while taking photo with the camera app. when restarting it got stuck at LG logo for long time. My brother(who doesn't have any technical knowledge) pulled out the battery and restarted. Again it got stuck at LG logo. thinking somthing wrong he again repeated this only to find that it didn't power on at all this time. No LG logo no notofication light nothing.
Tried charging it(although battery was aroung 60-70%), pressing power button removing the battery. still nothing. the phone is not at all powering up.
However when i connect it with USB cable with laptop, laptop makes sound of getting usb connection detected. i took it to a service centre.
the technical guy there told that IC may have been faulty. he told me that motherboard needs to be replaced. however unofficially he may try heating the IC to get it booting.
What should i do now? Is the IC really fried. had the rooting and installing mod caused it?
Please help.
PS- the phone is imported and cannot be sent back for warranty purpose.
I think you are experiencing the dreaded LG G4 bootloop. I don't think rooting or modding caused a software problem. It "may" have caused a hardware problem simply because it generated enough heat to loosen the IC that little bit that initiates the problems you are describing. I rooted and installed the stock image in Nov 2015. Two weeks ago the phone froze - restarted and then could not be booted. LG sent me a Fedex label and I sent it off. Ten days later I received the same phone back. I assume they replaced the mainboard.
You should contact LG directly. I saw a class action suit that was called off because it appeared that LG will fix this particular problem (failed mainboard) out of warranty. Anyone please correct me on this if I'm wrong.
dsteinschneider said:
I think you are experiencing the dreaded LG G4 bootloop. I don't think rooting or modding caused a software problem. It "may" have caused a hardware problem simply because it generated enough heat to loosen the IC that little bit that initiates the problems you are describing. I rooted and installed the stock image in Nov 2015. Two weeks ago the phone froze - restarted and then could not be booted. LG sent me a Fedex label and I sent it off. Ten days later I received the same phone back. I assume they replaced the mainboard.
You should contact LG directly. I saw a class action suit that was called off because it appeared that LG will fix this particular problem (failed mainboard) out of warranty. Anyone please correct me on this if I'm wrong.
Click to expand...
Click to collapse
Hi thanks for the help.
But isn't the dreaded bootloop is that where the phone is stuck at the LG logo. Mine isn't booting at all. And the bootloop problem is due to big cores or such and not due to ic?
Mine wouldn't start at all - it bootlooped once for about a split second - then it was dead
Same is the problem with me. Bootlooped twice and then its completely dead. I have tried contacting Lg UK. Lets see what they say.
Ok so i got a reply from LG and they suggested me some steps to take (which are obviously not useful as it is completely dead). however they have also told me that they are willing to help me and asked me about details of purchase etc and "whether it was rooted".
so what should i reply rooted or not? will they detect it as it is dead.
dbzgoku said:
Ok so i got a reply from LG and they suggested me some steps to take (which are obviously not useful as it is completely dead). however they have also told me that they are willing to help me and asked me about details of purchase etc and "whether it was rooted".
so what should i reply rooted or not? will they detect it as it is dead.
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Click to collapse
Sorry to be late on reply. I advise to not answer question whether phone was rooted. Here is my reasoning:
1. This problem is widely occuring - only a tiny percentage of people root their phones therefore question is irrelevant.
2. The problem is known to be that an IC becomes loose most likely due to heat - a better question would be - do you place the phone on a hot dashboard with GPS running while you are charging?
dsteinschneider said:
Sorry to be late on reply. I advise to not answer question whether phone was rooted. Here is my reasoning:
1. This problem is widely occuring - only a tiny percentage of people root their phones therefore question is irrelevant.
2. The problem is known to be that an IC becomes loose most likely due to heat - a better question would be - do you place the phone on a hot dashboard with GPS running while you are charging?
Click to expand...
Click to collapse
thanks for the reply (although late). i have already sent the phone to LG replying as no root. Lets hope they repair it without any problems.
second i didnt do anything of anysort like placing on hot dashboard or such. one day while opening the camera app it decided to just hang and later on die on me.
I hope you didn't think I was saying you might have done something that would overheat your phone such as my second example. I was trying to come up with an example reason the IC loosens. Even if you did that the phone should survive such conditions. Let's hope the replacement motherboards somehow do better. My guess is that the soldering job is fine, the problem is probably bad design that doesn't "vent" the heat from chip.
dsteinschneider said:
I hope you didn't think I was saying you might have done something that would overheat your phone such as my second example. I was trying to come up with an example reason the IC loosens. Even if you did that the phone should survive such conditions. Let's hope the replacement motherboards somehow do better. My guess is that the soldering job is fine, the problem is probably bad design that doesn't "vent" the heat from chip.
Click to expand...
Click to collapse
so what do you suggest after repair should i keep it or sell it? Lg g4 is no doubt the best phone when considering the value for money. no phone even twice in price comes close in camera and screen quality especially. but the unreliability of this phone has made me to consider selling it as soon as i get it back.
I'd keep it if your new board is high serial
lukem99626 said:
I'd keep it if your new board is high serial
Click to expand...
Click to collapse
Well my old board was also high serial, beginning with 511
I'm going to take my chances - it's a great phone until it bootloops. I'm going to avoid scenarios best I can that could result in the phone heating up inside. That would be charging only if absolutely necessary while in my ProClip dash mount if the car is hot, using backup battery after depletion instead of charging more often etc. Thinking back I rarely put the phone into heat inducing situations - normal use results in the IC becoming loose at the 1 year mark. If mine bootloops exactly a year from now and LG fixes it again I'm an LG fan. If they blow me off no more LG.
I really regret not paying it off early and taking the $15/month deal for an S7 Edge last month
dbzgoku said:
Well my old board was also high serial, beginning with 511
Click to expand...
Click to collapse
I mean like 611 ect thats what i got from lg
dsteinschneider said:
I'm going to take my chances - it's a great phone until it bootloops. I'm going to avoid scenarios best I can that could result in the phone heating up inside. That would be charging only if absolutely necessary while in my ProClip dash mount if the car is hot, using backup battery after depletion instead of charging more often etc. Thinking back I rarely put the phone into heat inducing situations - normal use results in the IC becoming loose at the 1 year mark. If mine bootloops exactly a year from now and LG fixes it again I'm an LG fan. If they blow me off no more LG.
I really regret not paying it off early and taking the $15/month deal for an S7 Edge last month
Click to expand...
Click to collapse
Well lg did mention in my communication with them that this carries 2 year warranty.
lukem99626 said:
I mean like 611 ect thats what i got from lg
Click to expand...
Click to collapse
Didn't know that serials have gone so high
dbzgoku said:
Didn't know that serials have gone so high
Click to expand...
Click to collapse
I brought a g4 in the new year sale it has the serial of 611 i had a 601 few months back i returned it ran hot and laggy the 611 one is cool running and lag free so i think something changed

G5 Worth the upgrade??

Hey everyone!,
Im thinking of moving up to a G5 within the next month or 2 because the G3 has caused me way to many problems for me.
Let me list out what faults I have found with my G3
_____________________________________________________________________________
- Wifi going off even when im near the router or probably a room or 2 away from it.
- Random bootloops
- Earphone jack problems <-- There are solutions out there but they haven't fixed it at all for me.
- Editing the Build.Prop on the headphones section but that didn't work either. (Back buttons stopped working lol)
_____________________________________________________________________________
These problems that im having to deal with everyday especially with the earphone jack problem when i'm at the gym It will constantly skip tracks, pauses tracks and opens google voice search. I even went to a phone repair shop and they can't fix it and told me to tell the manufacture to get a replacement even though i don't have no warranty on this device.
It's kinda getting to a point where I just don't want nothing to do with the phone anymore. I even went onto another rom to fix the problem but that doesn't do nothing at all.
So. What do you guys think G5 or Another phone?
HunterTubeHD said:
Hey everyone!,
Im thinking of moving up to a G5 within the next month or 2 because the G3 has caused me way to many problems for me.
Let me list out what faults I have found with my G3
_____________________________________________________________________________
- Wifi going off even when im near the router or probably a room or 2 away from it.
- Random bootloops
- Earphone jack problems <-- There are solutions out there but they haven't fixed it at all for me.
- Editing the Build.Prop on the headphones section but that didn't work either. (Back buttons stopped working lol)
_____________________________________________________________________________
These problems that im having to deal with everyday especially with the earphone jack problem when i'm at the gym It will constantly skip tracks, pauses tracks and opens google voice search. I even went to a phone repair shop and they can't fix it and told me to tell the manufacture to get a replacement even though i don't have no warranty on this device.
It's kinda getting to a point where I just don't want nothing to do with the phone anymore. I even went onto another rom to fix the problem but that doesn't do nothing at all.
So. What do you guys think G5 or Another phone?
Click to expand...
Click to collapse
I don't think its worth the upgrade. I was able to fix the earphone jack problems by going into the Google app and disabling things.
I get random bootlooop when I overuse the phone and its at low charge( when it overheats and is at 15% or less battery)
I have literally disabled everything that triggers the voice search but yet still it changes music and pauses music all the time. I'm not too sure yet. Thanks for the tip though
sounds like your g3 is dying
just replace it, or get a g4. you shouldn't have those types of issues you discuss. they seem hardware related.
I have both G3 and G5 and to be honest, it the G5 isn't a great phone imo. The g3 runs better for me and the G5 I have had issues with the camera (telephoto one). The fingerprint sensor 9/10 times doesn't register correctly. It isn't worth upgrading to imo. The G5 made me realize that LG isn't a brand I'll consider for phones in the future, unless their quality goes way up. Go with OnePlus 3T, or wait for OnePlus 4 to come (here soon). Quality phones on the cheap with good community developer support.
As per the headphone issues, you can buy the headphone jack piece online. It's super easy to replace and the part is cheap. I wouldn't give up on your G3, very easy to replace parts on this device.
vincentanzalone said:
I have both G3 and G5 and to be honest, it the G5 isn't a great phone imo. The g3 runs better for me and the G5 I have had issues with the camera (telephoto one). The fingerprint sensor 9/10 times doesn't register correctly. It isn't worth upgrading to imo. The G5 made me realize that LG isn't a brand I'll consider for phones in the future, unless their quality goes way up. Go with OnePlus 3T, or wait for OnePlus 4 to come (here soon). Quality phones on the cheap with good community developer support.
As per the headphone issues, you can buy the headphone jack piece online. It's super easy to replace and the part is cheap. I wouldn't give up on your G3, very easy to replace parts on this device.
Click to expand...
Click to collapse
Thats the only thing within the space of 7 months it has already started to break down on me. But I've bought the G4 now but what I'll do is try to repair the earphone jack and see what i could do with the wifi problem. The G4 is coming tomorrow (Wednesday) but if this phone goes the same way as the g3 I'll most likely not go with LG phones again, I mean don't get me wrong the phone and camera is just outstanding to me but there is too many problems especially with it's famous bootloop that hasn't been fixed by lg even they admitted its a hardware fault.
resinis said:
sounds like your g3 is dying
just replace it, or get a g4. you shouldn't have those types of issues you discuss. they seem hardware related.
Click to expand...
Click to collapse
Yep! I managed to get a g4 now like i said before if this phone messes up on me (Touch wood it doesn't! aha) then I'll just go to another phone... and the earphone jack is easily replaceable so i may just get it repaired and see if i can get the wifi repaired there has to be a way to get it fixed.

IMEI Printed On Device

Does anyone else have their IMEI actually printed on the back of the device? I'm not talking about the sticker than you can peel off, but printed directly under the LG emblem? I've go through several devices a year, and have never seen this before. I'm wondering if I got a bunk device, because I've had all kinds of issues with the phone since I picked it up this past weekend. I got a T-Mobile version through JOD. The issues I've had are bluetooth and wifi connectivity issues. Both go on and off randomly through the day. My bluetooth took awhile to set up in the car, and sometimes it will connect the media, but not the actual phone (if that makes sense). Also, I've been having some crazy lag. Camera takes about 5 seconds to open, and certain apps like YouTube and Google Play Music take about 5-7 seconds to open as well.
Any advice is appreciated.
They all have the Imei printed on them
Not sure what that has to do with any of your issues though
Oh okay. Good to know. I thought I somehow received a test or early release device somehow.
Moostafa29 said:
Does anyone else have their IMEI actually printed on the back of the device? I'm not talking about the sticker than you can peel off, but printed directly under the LG emblem? I've go through several devices a year, and have never seen this before. I'm wondering if I got a bunk device, because I've had all kinds of issues with the phone since I picked it up this past weekend. I got a T-Mobile version through JOD. The issues I've had are bluetooth and wifi connectivity issues. Both go on and off randomly through the day. My bluetooth took awhile to set up in the car, and sometimes it will connect the media, but not the actual phone (if that makes sense). Also, I've been having some crazy lag. Camera takes about 5 seconds to open, and certain apps like YouTube and Google Play Music take about 5-7 seconds to open as well.
Any advice is appreciated.
Click to expand...
Click to collapse
my T-Mobile G7 (via JOD) has the IMEI on the back (printed) but my phone is running great. I've had no issues and quite enjoy it. I jumped from an S9 and couldn't be happier. Not that the S9 is a bad phone, I'm actually just digging this LG phone more which is surprising.
Have you tried to factory reset the phone? if so and it still gives you issues, take it back to T-Mobile as a defective unit and get another one.
co.ag.2005 said:
my T-Mobile G7 (via JOD) has the IMEI on the back (printed) but my phone is running great. I've had no issues and quite enjoy it. I jumped from an S9 and couldn't be happier. Not that the S9 is a bad phone, I'm actually just digging this LG phone more which is surprising.
Have you tried to factory reset the phone? if so and it still gives you issues, take it back to T-Mobile as a defective unit and get another one.
Click to expand...
Click to collapse
I also did a JOD upgrade from the S9 and agree it is a good phone. Just wanted see what to G7 had to offer although I was hesitant after several issues with 2 V30's. So far I'm liking it. Worse case scenario is if it makes me mad, I can always JOD back to the S9 or S9+.
I also couldn't really just the color. I got the Raspberry Rose. And an FYI, the S9 also has the IMEI printed on the back in the same place as the G7, it's just harder to see because of the darker color of those phones.
truckerdewd said:
I also did a JOD upgrade from the S9 and agree it is a good phone. Just wanted see what to G7 had to offer although I was hesitant after several issues with 2 V30's. So far I'm liking it. Worse case scenario is if it makes me mad, I can always JOD back to the S9 or S9+.
I also couldn't really just the color. I got the Raspberry Rose. And an FYI, the S9 also has the IMEI printed on the back in the same place as the G7, it's just harder to see because of the darker color of those phones.
Click to expand...
Click to collapse
yeah, my local store only had the raspberry rose but I wanted silver. So the store manager waived overnight shipping for me and I got it the next day via shipping. Same here, if I decide I don't want it longer than 30 days, I can go back to a S9... but so far I don't see that happening unless something major crops up.
I was coming from a S9+, and it was the 1st Sammy phone I've had that was actually smooth, and had great RAM management. The G7 I got a few days ago was a bit of a let down. I did 2 factory resets hoping it would help, and it didn't. I really want to give this phone a try, so I just went to T-Mobile to swap for another unit. Hoping this one performs better.
Moostafa29 said:
I was coming from a S9+, and it was the 1st Sammy phone I've had that was actually smooth, and had great RAM management. The G7 I got a few days ago was a bit of a let down. I did 2 factory resets hoping it would help, and it didn't. I really want to give this phone a try, so I just went to T-Mobile to swap for another unit. Hoping this one performs better.
Click to expand...
Click to collapse
It should. Mine runs great. Even better than the v30+ I have.
New one is MUUUUUCH better. Feels "right" now.
My camera opens a little slower with AI on, but not with it off. The only issue I've had is the light bleed at the bottom of the screen.
Sent from my LM-G710 using Tapatalk
there are some issues opening apps, especially the LG apps like messaging. this will likely be ironed out in the coming updates, but i have noticed them. this phone tends to act more like a SD835 rather than an SD845.
every manufacturer is rushing to market these days. the past few phones i've tried have all had lots of bugs. my s9+ had so many that i had to return it. give it time. eventually LG has to give us an update, although i'm already frustrated that it's the middle of the month and i'm still on May security patch.
Mine had a sticker.
Dexter145 said:
Mine had a sticker.
Click to expand...
Click to collapse
Yes there is a sticker that can be removed but look lower on the back below the LG logo you will see it printed on the back. It's really small.

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