I use Verizon wireless. And have noticed that my phone is no longer able to be fully detected on their network. This includes no hotspot ability(which I use frequently) or update capability. I have a friend that has an s8 plus. And he noticed the issue almost 3 full days before I did. He called Verizon and spend multiple hours trying to figure it out and couldn't. They "opened a ticket" but haven't gotten back to him. Had anyone else noticed this issue?
If you do a network reset you will need to contact Verizon for a new password key for it.
You try resetting the password?
That's what I remember from using it on AT&T.
It was a pain and expensive.
blackhawk said:
If you do a network reset you will need to contact Verizon for a new password key for it.
You try resetting the password?
That's what I remember from using it on AT&T.
It was a pain and expensive.
Click to expand...
Click to collapse
I know that some have done the network reset and were on the verge of doing a factory reset. It seems this isn't a device issue but more a network issue.
ptko15 said:
I know that some have done the network reset and were on the verge of doing a factory reset. It seems this isn't a device issue but more a network issue.
Click to expand...
Click to collapse
You need to reset with a new carrier provided password and the carrier may do something on their end as well.
Factory resets aren't the way to fix most issues.
You do a factory reset; after a major firmware update, old buggy loads, invasive malware infections.
Otherwise even if the reset fixes the issue it's likely to return.
Find the root cause instead of doing a factory reset
blackhawk said:
You need to reset with a new carrier provided password and the carrier may do something on their end as well.
Factory resets aren't the way to fix most issues.
You do a factory reset; after a major firmware update, old buggy loads, invasive malware infections.
Otherwise even if the reset fixes the issue it's likely to return.
Find the root cause instead of doing a factory reset
Click to expand...
Click to collapse
I've never had to have a password to reset the network. With Verizon or at&t. Maybe I'm misunderstanding. You're not referring to a network settings reset in the devices?
ptko15 said:
I've never had to have a password to reset the network. With Verizon or at&t. Maybe I'm misunderstanding. You're not referring to a network settings reset in the devices?
Click to expand...
Click to collapse
It's the network carrier supplied password you use to initially set up the hotspot.
They change it occasionally without warning as well... which instantly brings down your hotspot
It looks like it has been fixed today. I didn't even call into Verizon. They seem to have fixed it on the back end. And my friend who was having the same issue is reporting theirs is fixed as well. Good news!
Related
My 3G/Ev-Do data was working fine, but then I flashed a ROM and it stopped working. I flash a different ROM, still just 1x data. Use Odin to restore to factory state, nothing. Took it into Sprint, they claimed they thought they fixed it, but still nothing but 1x data. All my settings under the Android Settings menu are correct, all the settings under DATA menu should be correct. Short of a hardware failure I would have to think this is a software issue of some form. Would it be practical for just the 3G band portion of the radio to crap out? Does anyone have an suggestions for deeper settings that could be incorrect, and I should try modifying? Maybe some settings that are accessed through the VIA Ets tool?
Any help would be GREATLY appreciated! 1x data speeds make me want to shoot myself!
SterlingGorilla said:
My 3G/Ev-Do data was working fine, but then I flashed a ROM and it stopped working. I flash a different ROM, still just 1x data. Use Odin to restore to factory state, nothing. Took it into Sprint, they claimed they thought they fixed it, but still nothing but 1x data. All my settings under the Android Settings menu are correct, all the settings under DATA menu should be correct. Short of a hardware failure I would have to think this is a software issue of some form. Would it be practical for just the 3G band portion of the radio to crap out? Does anyone have an suggestions for deeper settings that could be incorrect, and I should try modifying? Maybe some settings that are accessed through the VIA Ets tool?
Any help would be GREATLY appreciated! 1x data speeds make me want to shoot myself!
Click to expand...
Click to collapse
Did they reset your data profile when you went to the Sprint Store? I believe you can do this with *#*#72786#*#* and then enter your MSL code for your phone (can get that code from MSL reader in the market if you're rooted). It'll take a second to work then your phone will reboot and it will reactivate with Sprint. S'what I had to do to fix data issues on a few phones.
cbaronne said:
Did they reset your data profile when you went to the Sprint Store? I believe you can do this with *#*#72786#*#* and then enter your MSL code for your phone (can get that code from MSL reader in the market if you're rooted). It'll take a second to work then your phone will reboot and it will reactivate with Sprint. S'what I had to do to fix data issues on a few phones.
Click to expand...
Click to collapse
I was skeptical, but wow, Sprint should be paying you! You fixed in two seconds what one of their techs couldn't fix in 45 minutes. Thanks!
If anyone else stumbles upon this thread with the same issue, give what he suggested a shot!
Glad to hear it worked! That code is really just what I keep in my back pocket for really strange data issues that never seem to go away.
Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
No, I have the international H815. I've had it for a couple of months and this just started happening yesterday.
Do you perchance have Garmin Connect installed, and talking to a Garmin device?
hmm... no.. I don't... (this sounds like a game of Guess Who).
My son was getting the same problem on his S3.. but associated it with Spotify. Once he uninstalled the app, the problem went away.
I did have Spotify... but uninstalling did nothing.
Just went through phone looking for 'bluetooth' stuff. Have uninstalled Fitbit, LG Health, IFTTT,
All smart settings are off.
Restarted,,, waiting for error.
I'm suspecting it will work ok... for a while.
I'm now wondering if this is a manifestation of this problem, as the OP was getting the same message in his log as I am seeing. If so this is pretty grim. I use the phone to listen to music and podcasts in the car all the time, so if this is going to keep happening then it's severely impacting my use of this phone. I guess we can only hope that LG come good with a software update that will address this, unless someone else has a workaround?
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
sladflob said:
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
Click to expand...
Click to collapse
Yes it's done it since day one when I got it (about a week ago) once I did a factory reset I set it up as a new phone and downloaded my apps from the play store, the only thing I didn't try was streaming music without any apps installed and just using Google play music to steam music via Bluetooth, without doing that it's hard to tell if it's a lg issue or a 3rd party app that is causing it
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
sladflob said:
Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Click to expand...
Click to collapse
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
CWSB said:
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
Click to expand...
Click to collapse
have you guys maybe trackID installed? for me bluetooth was off but i had this problem that bluetooth has stopped and uninstalling trackID solved it.
maybe i could help you
No TrackiD for me.
I seem to be able to make the error appear when I'm scrolling down Facebook news feed.
No error when Bluetooth is off.. but that's not an option for how I use my phone.
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
If I do a factory reset will I lose root? Thanks in advance
Sent from my VS986 using Tapatalk
sladflob said:
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
Click to expand...
Click to collapse
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
CWSB said:
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
Click to expand...
Click to collapse
bkrickles said:
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
Click to expand...
Click to collapse
No, I was on stock Telstra modified firmware
use logcat to track the issue, it can be caused by bad data from apps, usually if you wipe the data it can be solved
try clear the bluetooth settings, it can be corrupt data
Factory reset, and restored from full LG Backup.
Haven't seen the issue for a couple of days.
I had this problem and found out the cause was Spotify, I uninstalled it and re-installed it and havent seen the issue for over a week now
The problem came back after a couple of weeks.. and is just constant.. even when factory reset back to stock and no apps installed.
Rooted phone. Froze 'Android Staten Webview'...believe issue resolved.
Been having this problem for awhile now, but it's getting more frequent.
If I'm connected to a wifi network, be it home or work, and I then step away from it, my data connection will be stuck at 1X (ie no data), even if my signal is at max bars, and I'm in an area where I know I've had data before.
Sometimes toggling data or airplane mode will bring it back, but that fix is working less often now. Rebooting the phone seems to fix it, and I'll immediately get 4G LTE data. But this is happening every other day now, and I can't keep resetting the damn thing every time I get into the car in order to make sure that my email and messaging apps still work.
Is there some way within the settings to force the phone to reestablish data with the tower without resetting?
EDIT: Took it to Verizon, who gave me a new sim card. Will test for the next few days and see if that fixes it.
Update : the problem resurfaced. As usual, reseting fixed it, but this is getting obnoxious. I'll take it back to Verizon and see what they say.
i have this issue too, any updates?
Jaws4God said:
i have this issue too, any updates?
Click to expand...
Click to collapse
Verizon requested a warranty replacement through HTC, so...yeah. There's your answer, I guess.
Aganar said:
Verizon requested a warranty replacement through HTC, so...yeah. There's your answer, I guess.
Click to expand...
Click to collapse
so did that fix it?
sent via Tapatalk app with my HTC 10
Jaws4God said:
so did that fix it?
sent via Tapatalk app with my HTC 10
Click to expand...
Click to collapse
Well, I received a new phone overnight via FedEx, and the new one hasn't lost its data connection yet.
So yes, I supposed it's "fixed"... But I wouldn't really consider having a new phone sent to me a "fix", since this option is probably not available to all users.
Ive read a few posts about this APN issue. I tired over and over to do the sim card trick with my new pixel 2 xl from google on pie 9.0. It would not stick. Whats funny is when i factory reset the phone, the SIM activates just fine and i get LTE. As soon as i reboot the device I lose LTE. Nothing is changing in the APN settings from what i can see. The default loaded settings are correct, its missing the mmsc info but mms and lte work just fine. No idea what its deal is. I may just switch to an att sim card if this keeps happening. which sucks in my area. Ay suggestions?? I tried to boot twrp but when i fastbooted the img it would get past the screen pattern so i gave up. Also seems like once i updated to 9.0 im stuck with 9.0 roms? There isnt many of them so far....
wanted to add, USB tethering seems to work just fine, still have LTE. im afraid to restart my phone. I dont feel like factory resetting again. I wonder how long i can go without restarting my phone lol
I had a similiar issue with Verizon. When I would reboot I would lose LTE. In order to reboot without losing it I had to put phone in airplane mode, reboot, then turn off airplane mode and all was well. From what I read it is some type of provisioning bug. I don't think I've had this issue for a while now, it seems to be sporadic.
smitty4_4 said:
I had a similiar issue with Verizon. When I would reboot I would lose LTE. In order to reboot without losing it I had to put phone in airplane mode, reboot, then turn off airplane mode and all was well. From what I read it is some type of provisioning bug. I don't think I've had this issue for a while now, it seems to be sporadic.
Click to expand...
Click to collapse
ill give this a shot later. Thanks!
lscheres said:
ill give this a shot later. Thanks!
Click to expand...
Click to collapse
Maybe try Project Fi. I switched from Straight Talk and I have better service and a lower monthly bill.
83097markcynt said:
Maybe try Project Fi. I switched from Straight Talk and I have better service and a lower monthly bill.
Click to expand...
Click to collapse
i travel for work a lot so i use 20 to 60gb a month on my phone. So the tether is important and with Verizon straight talk i usually get amazing service and speeds. Im coming from a Moto X pure that had no hotspot service detection, very open bootloader, tons of roms. I should have done more research on the pixel 2 before i bought it. I like everything else about it but the strange OS issues and the lack of support is a bummer. I figured google would have just left this phone very open and easy to tweak.
Yes and with that kind of data usage Project Fi
would not be a good fit for you.
Ok so I've come from a Note10+ with Pie, now kinda dead, to a Note 10+ with 11 (whatever they call that).
Play Store, Ebay and others will not connect over data, they insist on the Wifi network or there's no network according to them.
Of course Data is on etc, etc.
You would thnk by the 11th try at a mobile O/S they might have got it right by now....but then Microsoft...well I won't go there.
Any idea's why they are ignoring a perfectly good data connection that Opera is fine with and others?
Thank you.
NoteTaker said:
Ok so I've come from a Note10+ with Pie, now kinda dead, to a Note 10+ with 11 (whatever they call that).
Play Store, Ebay and others will not connect over data, they insist on the Wifi network or there's no network according to them.
Of course Data is on etc, etc.
You would thnk by the 11th try at a mobile O/S they might have got it right by now....but then Microsoft...well I won't go there.
Any idea's why they are ignoring a perfectly good data connection that Opera is fine with and others?
Thank you.
Click to expand...
Click to collapse
Is this happening after upgrading?
In playstore setting check the app download is enabled only mobile data or not, if it set to wifi only, set it for mobile data and wifi{similar options}, try clearing app data
Settings/applications/playstore/storage or data, clear it
Suji2k said:
Is this happening after upgrading?
In playstore setting check the app download is enabled only mobile data or not, if it set to wifi only, set it for mobile data and wifi{similar options}, try clearing app data
Settings/applications/playstore/storage or data, clear it
Click to expand...
Click to collapse
Nope, won't play the game.
I noticed that the setting "Mobile data only apps" is greyed out for some reason, it will not let me tell it to allow apps to use data.
Why on earth would it be greyed out?
Of course it is set to off.
Any idea's about that?
Thank you.
NoteTaker said:
Nope, won't play the game.
I noticed that the setting "Mobile data only apps" is greyed out for some reason, it will not let me tell it to allow apps to use data.
Why on earth would it be greyed out?
Of course it is set to off.
Any idea's about that?
Thank you.
Click to expand...
Click to collapse
check in setting data permissions to app, if internet data is enabled for google play service and play store then it should work on internet data, try clearing app data in settings
Suji2k said:
check in setting data permissions to app, if internet data is enabled for google play service and play store then it should work on internet data, try clearing app data in settings
Click to expand...
Click to collapse
I did try as you suggested but it hasn't helped unfortunately.
I really don't feel like resetting the phone, its only new and I just finished setting it up!
But it is starting to annoy me now.
check under settings/connections/data usage that data saver is off
Lol, I stayed on Pie... no issues.
Android 11 is known to be a pain.
If you have unlimited an data plan, disable wifi.
Clear system cache and do a network reset.
Factory reset...
If you didn't do a factory reset after upgrading to 11 or if you used SmartSwitch, factory reset.
If you can't find the cause of this issue suspect malware... factory reset.
Rootkit infections are very rare unless you do something stupid but they can happen.
Android 9 and above are not susceptible to the "immortal" rootkits, a factory reset will purge any infection on the internal memory.
If doubt, factory reset asap... it's the only way to be sure. Shotgun get it done.
Phone is brand new, my Pie one is dead.
This new Note came with 11 on it.
I do not know if it was from Samsung like this or if the seller upgraded it hoping to help sell his stock, make it seem more appealling?
Anyway I'm doing a factory reset on the weekend and see what happens.
Thanks for all your help.
I'll let you know how it goes.
NoteTaker said:
Phone is brand new, my Pie one is dead.
This new Note came with 11 on it.
I do not know if it was from Samsung like this or if the seller upgraded it hoping to help sell his stock, make it seem more appealling?
Anyway I'm doing a factory reset on the weekend and see what happens.
Thanks for all your help.
I'll let you know how it goes.
Click to expand...
Click to collapse
The 10+ all were loaded with Pie for the whole product run as far as I know.
Keep an eye on it... see is the reset gets it.
So it turns out its my firewall. In Pie if I allowed an app internet access in the firewall everything was all good.
For some reason (I have emailed the Dev) in Android 11 allowing an app internet access is not working correctly, internet via WiFI works but cellular data does not, even though it should, data is available for use and app has permission to use it. The firewall is still blocking somehow. Turning the firewall off immediately restores internet via cell data.
I would presume the firewall app only needs an update for Android 11 or I may have to get a new firewall if that does not happen.
Cheers for all the help everyone.
Hi again, more about this issue.
It seems my problem is caused by Google with Android 11. It appears they changed something to mess up firewalls because they stop their ads getting through (1 of the reasons why I use one).
I have started using a new firewall - Netguard, so far it seems to be doing what it should be doing and I have cell data back for allowed programs and its blocking disallowed apps correctly.
Hope this helps somebody along the way.
NoteTaker said:
Hi again, more about this issue.
It seems my problem is caused by Google with Android 11. It appears they changed something to mess up firewalls because they stop their ads getting through (1 of the reasons why I use one).
I have started using a new firewall - Netguard, so far it seems to be doing what it should be doing and I have cell data back for allowed programs and its blocking disallowed apps correctly.
Hope this helps somebody along the way.
Click to expand...
Click to collapse
Global ad blocking? Try this mod...
blackhawk said:
Global ad blocking? Try this mod...
Click to expand...
Click to collapse
Thank you, I will give that a go!