Losing data after wifi disconnect - Verizon HTC One (M9)

Been having this problem for awhile now, but it's getting more frequent.
If I'm connected to a wifi network, be it home or work, and I then step away from it, my data connection will be stuck at 1X (ie no data), even if my signal is at max bars, and I'm in an area where I know I've had data before.
Sometimes toggling data or airplane mode will bring it back, but that fix is working less often now. Rebooting the phone seems to fix it, and I'll immediately get 4G LTE data. But this is happening every other day now, and I can't keep resetting the damn thing every time I get into the car in order to make sure that my email and messaging apps still work.
Is there some way within the settings to force the phone to reestablish data with the tower without resetting?
EDIT: Took it to Verizon, who gave me a new sim card. Will test for the next few days and see if that fixes it.

Update : the problem resurfaced. As usual, reseting fixed it, but this is getting obnoxious. I'll take it back to Verizon and see what they say.

i have this issue too, any updates?

Jaws4God said:
i have this issue too, any updates?
Click to expand...
Click to collapse
Verizon requested a warranty replacement through HTC, so...yeah. There's your answer, I guess.

Aganar said:
Verizon requested a warranty replacement through HTC, so...yeah. There's your answer, I guess.
Click to expand...
Click to collapse
so did that fix it?
sent via Tapatalk app with my HTC 10

Jaws4God said:
so did that fix it?
sent via Tapatalk app with my HTC 10
Click to expand...
Click to collapse
Well, I received a new phone overnight via FedEx, and the new one hasn't lost its data connection yet.
So yes, I supposed it's "fixed"... But I wouldn't really consider having a new phone sent to me a "fix", since this option is probably not available to all users.

Related

data issues .

Any of u guys having issues where data just stops working and nothing would load? i have to toggle airplane mode work it to work again
Thank god
littlegreenalien said:
Any of u guys having issues where data just stops working and nothing would load? i have to toggle airplane mode work it to work again
Click to expand...
Click to collapse
I have the same issue, and this is one of the only posts about it. Have you found a way to fix it? I'm at a point where I'm about to just sell this. I can't get anything done. Do you by chance have T-Mobile?
Same issue. T-Mobile here. Doesn't disturb me enough to sell the phone, haven't had the issue since going to a custom ROM. I'm sure it'll be fixed with OTA's or whatever.
Hello
i have the same problem
i am on VIPNET Croatia
is some fix coming soon
it is very annoying
Really nice to know I'm not the only one. But my god, it's getting worse as time goes on. I'm at the point where I can't even get data unless I reboot the phone 5-6 times, and only for a few seconds. I am completely out of ideas.
Sent from my HTC One_M8 using XDA Free mobile app
CMP27240 said:
Really nice to know I'm not the only one. But my god, it's getting worse as time goes on. I'm at the point where I can't even get data unless I reboot the phone 5-6 times, and only for a few seconds. I am completely out of ideas.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
is there any fix for this
my data mobile vorking about 3-4 minutes a then stop
then i must to setings to turn off and on mobile data
then is ok for some time
please help
Unfortunately, not that I have found. So, until we get someone to actually help, No.
CMP27240 said:
Unfortunately, not that I have found. So, until we get someone to actually help, No.
Click to expand...
Click to collapse
any help
i still have the issue
i don't want to sell the phone
but is very close
helpppp
SeanFloyd said:
Same issue. T-Mobile here. Doesn't disturb me enough to sell the phone, haven't had the issue since going to a custom ROM. I'm sure it'll be fixed with OTA's or whatever.
Click to expand...
Click to collapse
please can you tell me witch coustom rom did you put in htc M8
and solve the data issue
i am going crazy with this phone
and i want to put same coustom rom like you
to get problem fix
please help
I have been using my m8 since the day I got it back in early April and have never experienced that issue. I am also on tmo but have the dev edition with stock rom but I live in the city so I always get a strong and good signal.
Possible solution
My M8 worked great for a month when about a week ago I've started having serious issues with the HSPA data.
After working great for a few minutes the data stopped working.
The H icon showed that traffic was sent from the phone but no traffic received by the phone.
Sometimes the data connection was restored by itself and sometimes I has to toggle the data connection off/on to have it restored.
It both cases the data connection failed again after several minutes.
All the diagnostics app showen that there was hspa connection.
After trying almost anything I could think of I found out what causes my problem:
It's the F**** NFC!!!
I've forgot that a week ago I've disabled the NFC thinking this will save battery life (though the battery life is great).
Turning the NFC on (followed by a power-down/power up cycle) solved all the data connection problem.
I've verified several times that NFC disable is indeed the cause of my problem.
Hope this helps others on this thread.

PRL and profile won't update

For the past 3 weeks, I've been unable to update PRL or profile . I keep getting "Network error. Please try again later." I've tried several times a day, every day in various locations.
Basically this error prevents me from using the Hotspot mod. Any ideas?
Sent from my LG-LS980 using XDA Free mobile app
Try a ##scrtn#
This will not wipe anything on your phone. It will simply reset your mobile network connection and force OTA provisioning.
By chance are you running AdBlock Plus? As it will block those from updateing.
\m/ said:
Try a ##scrtn#
This will not wipe anything on your phone. It will simply reset your mobile network connection and force OTA provisioning.
Click to expand...
Click to collapse
Ok, tried this, but then my phone wouldn't activate; kept saying "Network error" when it tried hands free activation. Then, I couldn't call using the phone anymore. However, Going to settings-->activate device fixed it. But I still can't update PRL or profile.
geeksmurf said:
By chance are you running AdBlock Plus? As it will block those from updateing.
Click to expand...
Click to collapse
Nope, I wish it was that easy
If you have another device laying around, try going onto Sprint.com and do a service swap to it. Then service swap back to this one. If you do not have one, you might need to call Customer Care to have them try it with a dummy device.
I recall having an issue similar to this on my wife's device. I don't remember exactly what I had to do to resolve it, but I did get it fixed.
Update in case anyone had the same problem. I called Sprint and got the run around until they finally said it was a hardware issue (ie: my phone) and not a network problem.
I decided to just live with it (and without WiFi hotspot) for a while. Then magically it started working again a couple of days ago. I bet it has something to do with the Sprint network being worked on that the techs were just clueless about. Seems to me that Sprint takes its sweet old time upgrading its towers.
Sent from my LG-LS980 using XDA Free mobile app
Network Error, Please Try Again Later
I have had that issue for sometime now too. I only discovered it because my phone downloaded the ZVD update and for it to install properly it requires to update the profile first. I have the same "network error, please try again later" on both PRL and Profile. Spent about an hour with a higher level tech on the phone trying all types of things with no success. When I install the ZVD update it breaks the phone and wont receive calls and requires a push from sprint to reactivate. Every time I reboot now It attempts to do a hands free activation and fails but it is working. Last time this happened (ZVC update) I had to wipe the phone to fix it which I'm not in the mood for anytime soon. I've been waiting for a decent ROM with WiFi calling built in.
Rooted on stock ZVC
geeksmurf said:
By chance are you running AdBlock Plus? As it will block those from updateing.
Click to expand...
Click to collapse
Yeah, old thread but thanks as this just helped me out. This is for my LG G4 by the way.
Thanks.
This is a common problem with Sprint. It's not your fault or the phone's fault. It's Sprint's rat butt network acting out. There's nothing that you, the techs you call (even if you get lucky and get a U.S.-based representative), or anybody else can do. The phone will keep trying to activate itself every few minutes until it finally does get through. Then you're set to go, except of course for the dropped calls, missed or delayed text messages, and 500k data speeds (on their alleged LTE network). That's assuming that one of the Sprint bloatware apps doesn't decide to freeze/soft-brick your phone.
There's a reason that Sprint is virtually giving away their services (i.e. the half-off your previous bill, free activation, and pay the early termination fee for the other carrier). They're Number 4 of the 4 major carriers, and that's not likely to change in the near future, because most of the MVNO's latch onto Sprint, which further burdens the resources they do have.
couldn't have said it better myself...then I keep asking myself why am I still with sprint!
THANK YOU! It was Adblock causing the error. Took me some time to find this answer.

Can't Make Calls/No Data

Hey everyone, I can't seem to recieve/send text messages and I cannot place calls (says EMERGENCY ONLY)
I am on the T-Mobile network and have done nothing to my phone that could've cause this. I still have signal though.
I tried:
-Flashing 10c and 10m modem
-Reboot
-Turn on Airplane mode and turn it back off
-Took out sim card, put it back in (while phone is off)
and nothing worked. I also tried put my sim card in my Galaxy S3 to see if I get data and can place calls, and everything on the Galaxy S3 works fine! But not on my G3
Here is a picture that shows my network status. I also still have my IMEI, it isn't lost. So what could've cause this? And what can I do? :crying:
I'm in Austin, TX if that matters.
Thank you!
Edit: Fixed my problem! Callled T-mobile and they removed an accidental block on my phone (weird...).
Nabeel10 said:
Hey everyone, I can't seem to recieve/send text messages and I cannot place calls (says EMERGENCY ONLY)
I am on the T-Mobile network and have done nothing to my phone that could've cause this. I still have signal though.
I tried:
-Flashing 10c and 10m modem
-Reboot
-Turn on Airplane mode and turn it back off
-Took out sim card, put it back in (while phone is off)
and nothing worked. I also tried put my sim card in my Galaxy S3 to see if I get data and can place calls, and everything on the Galaxy S3 works fine! But not on my G3
Here is a picture that shows my network status. I also still have my IMEI, it isn't lost. So what could've cause this? And what can I do? :crying:
I'm in Austin, TX if that matters.
Thank you!
Click to expand...
Click to collapse
This crap happened to me yesterday too!! I think I ended up disabling mobile data, changing the Network Mode to another setting like WCDMA ONLY for a minute… once I put Network Mode back to the GSM/WCDMA//LTE only and turned mobile data back on it was fine. It made NO SENSE though!! How can you have service and full signal, but only be able to call 911!?!? Another BS T-Mobile glitch! I'm SERIOUSLY going back to Verizon this weekend I think. No wonder T-Mobile is cheaper and Verizon is more expensive. Why do I ALWAYS forget that YOU GET WHAT YOU PAY FOR!!!
calebcabob said:
This crap happened to me yesterday too!! I think I ended up disabling mobile data, changing the Network Mode to another setting like WCDMA ONLY for a minute… once I put Network Mode back to the GSM/WCDMA//LTE only and turned mobile data back on it was fine. It made NO SENSE though!! How can you have service and full signal, but only be able to call 911!?!? Another BS T-Mobile glitch! I'm SERIOUSLY going back to Verizon this weekend I think. No wonder T-Mobile is cheaper and Verizon is more expensive. Why do I ALWAYS forget that YOU GET WHAT YOU PAY FOR!!!
Click to expand...
Click to collapse
I tried doing what you did, but it didn't work. I have no idea why this is happening. Im going to restore a nandroid from a month ago and see what will happen. Ill report back here if anything changes...
Nabeel10 said:
I tried doing what you did, but it didn't work. I have no idea why this is happening. Im going to restore a nandroid from a month ago and see what will happen. Ill report back here if anything changes...
Click to expand...
Click to collapse
I also disabled most of my xposed modules too. Not sure if that did the trick or not. I did several things. I'll let u know if I can remember any other details to how I fixed it. Good luck bud.
Update: Restoring an early nandroid backup DID NOT fix my issue
I fixed my problem! I called T-mobile and they said someone filed an insurance claim on my account! Apparently it was a glitch in their system. I'm actually shocked that something like that could have happened. That's really sad. Oh well, my problem got fixed! Thanks for your help!
Nabeel10 said:
I fixed my problem! I called T-mobile and they said someone filed an insurance claim on my account! Apparently it was a glitch in their system. I'm actually shocked that something like that could have happened. That's really sad. Oh well, my problem got fixed! Thanks for your help!
Click to expand...
Click to collapse
I hope you talked your way into a discounted month or something similar because that's [email protected]#$% up!

[Q] Wifi problems

I bought a used Xperia M for my mother.
Everything works great (i update to latest stock sofware) except wifi.
it says I'm connected but wifi keeps droping. When using chrome, it just hangs there and no page loads. And I tried using Fongo (Voip app), I can place a call, but after 10-20 seconds, I can't hear anything, and the other side either.
The wifi icon is always there, but clearly the phone drops the signal.
other phones/computer in the house have no problem on my wifi network.
Any ideas?
fullpampers said:
I bought a used Xperia M for my mother.
Everything works great (i update to latest stock sofware) except wifi.
it says I'm connected but wifi keeps droping. When using chrome, it just hangs there and no page loads. And I tried using Fongo (Voip app), I can place a call, but after 10-20 seconds, I can't hear anything, and the other side either.
The wifi icon is always there, but clearly the phone drops the signal.
other phones/computer in the house have no problem on my wifi network.
Any ideas?
Click to expand...
Click to collapse
May be, you've been fooled. Oops, sorry!
Try reflashing stock firmware, full wipe will be great!
fullpampers said:
I bought a used Xperia M for my mother.
Everything works great (i update to latest stock sofware) except wifi.
it says I'm connected but wifi keeps droping. When using chrome, it just hangs there and no page loads. And I tried using Fongo (Voip app), I can place a call, but after 10-20 seconds, I can't hear anything, and the other side either.
The wifi icon is always there, but clearly the phone drops the signal.
other phones/computer in the house have no problem on my wifi network.
Any ideas?
Click to expand...
Click to collapse
yaa try to reflashing, using sony pc companion for safety use
StraightEdgeKid said:
May be, you've been fooled. Oops, sorry!
Try reflashing stock firmware, full wipe will be great!
Click to expand...
Click to collapse
It's possible, but I doubt it. The lady that sold it to me didn't strike me as the scamming type. If something is wrong with the phone, she probably didn't know it. And either way, fooled or not, I'm stuck with the phone now...
My mother doesn't use the wifi on the phone, but if she wants to switch to using voip, it would be nice to have the option.
And the first thing I did when I got home was a full wipe with a flash/upgrade of stock firmware using Sony program.
I'll try doing another one just in case.
I read on other forums that people were having these problems, but no one had a fix for it..
Thanks!
fullpampers said:
It's possible, but I doubt it. The lady that sold it to me didn't strike me as the scamming type. If something is wrong with the phone, she probably didn't know it. And either way, fooled or not, I'm stuck with the phone now...
My mother doesn't use the wifi on the phone, but if she wants to switch to using voip, it would be nice to have the option.
And the first thing I did when I got home was a full wipe with a flash/upgrade of stock firmware using Sony program.
I'll try doing another one just in case.
I read on other forums that people were having these problems, but no one had a fix for it..
Thanks!
Click to expand...
Click to collapse
but are you sure, you have try to repair with pc companion and it's still broken?
Yeah i just did it. I did a repair with complete wipe. It does connect to my wifi but it works only for a couple of minutes. Like i said my mother just uses the phone for calling and texting so it's not that big a deal. But I would have wanted to give her a 100% working phone...
I check around and on the sony forums some people are having the same problem, but no clear fixes.
fullpampers said:
Yeah i just did it. I did a repair with complete wipe. It does connect to my wifi but it works only for a couple of minutes. Like i said my mother just uses the phone for calling and texting so it's not that big a deal. But I would have wanted to give her a 100% working phone...
Click to expand...
Click to collapse
if that still happen, maybe that's is hardware issue, take to service center for safety
fullpampers said:
I check around and on the sony forums some people are having the same problem, but no clear fixes.
Click to expand...
Click to collapse
Brother, have you checked what WiFi band frequency is selected, I had same prob when I had 5ghz selected and my office Wi-Fi was on 2.5ghz, I selected auto then.
StraightEdgeKid said:
Brother, have you checked what WiFi band frequency is selected, I had same prob when I had 5ghz selected and my office Wi-Fi was on 2.5ghz, I selected auto then.
Click to expand...
Click to collapse
The wifi band is set to auto, i tried both separately too. Keep wifi awake is set to always. And i tried a combination of all the other settings. The phone is set up just like my phone and my g-f's phone. The reception is excellent on the xperia, it just sort of freezes...
Anyway my mother came to pick up the phone this morning and she didn't mind the wifi not working. If she ever chooses to switch to voip, I'll either try to fix it or change the phone.
I'll try to look around in the mean time if I come across a fix. If I do i'll try it when she comes to visit.
Thanks!

LG G4 WiFi issues

Good evening all.
Has anyone with a G4 on VZW noticed issues with apps on wifi since the latest firmware update? I've called Verizon and been on the phone with them for HOURS to no avail.
The only time wifi works normally is in safe mode. When I'm on wifi, most apps just aren't functional at all. We thought it was some app in particular so we reset the phone and the issue persists. The only thing tech support suggests is giving me another refurbished G4 which will get us nowhere as the new G4 will just be running the same firmware.
This is problematic for me as I work in and out of different buildings on any given day. These buildings don't always provide the best reception. I clamored with Verizon for a different, comparable phone. I spoke with LG and their solution is me sending the phone in with the turnaround time being 5-7 business day which is also problematic as I don't have another phone to use. Verizon refuses to acknowledge it's an "issue" because it's not "wide spread". A quick search revealed that this problem is not limited to just me.
I've exhausted my options. I do not want to spend hours on the phone with Verizon again. I do not want to speak with LG for the same phone again. I simply want a working phone. This is the 3rd G4 that I've had that does not work. The 3rd G4 in almost as many months. What are my options here?
tl;dr This is my 3rd LG G4 that doesn't work and the latest firmware update broke the wifi functionality. Verizon refuses to acknowledge the issue and will only give me the same phone, not a comparable phone. What are my options?"
Yup. Since the update. Wifi on my phone is lagging horrendously.
ghostbustaj said:
Yup. Since the update. Wifi on my phone is lagging horrendously.
Click to expand...
Click to collapse
Have you tried to contact VZW?
Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk
brainwash1 said:
Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
I spoke with them again today. Their only option is to send the same phone again which isn't going to fix anything unfortunately.
Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.
hilmar2k said:
Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.
Click to expand...
Click to collapse
I am using DNSet but still curious if it really works. I feel mobile data still more responsive...sigh.
Sent from my LG-H815 using XDA Free mobile app
I am having the same issues. doesn't matter which Wi-Fi network I'm on, it is terrible. Otherwise I love the phone, but this is getting really frustrating
Yeah I'm having the same issue. It's maddening!! Nothing comes through unless I manually sync or have to open the app to get it to sync. How is this an acceptable software update for verizon - who usually requires a high level of quality control on software updates??
The Update broke Notifications over WiFi. It has something to do with IPv6. Verizon PULLED the update because this is a major problem.
Either call Verizon and have them replace the phone (you will get the older firmware 11A back on it)
OR
The fix is to download DDNS or something (It is a VPN service) that routes ALL internet traffic over IPv4 connections. I forget the specific name, but it is being heavily discussed in the "VERIZON UPDATE" forum in the General section.
http://forum.xda-developers.com/verizon-g4/general/update-verizon-t3221673
Read the thread, I think toward the end more.
Almighty1 said:
Give this solution a shot, and what router (make/model) do you have exactly?
You can fix this issue without root by using the app DNSet from the Google Play store. You hit 1 button (the one and only button), and it turns off IPv6, and problem solved.
Click to expand...
Click to collapse

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