Straight talk LTE problems - Google Pixel 2 XL Questions & Answers

Ive read a few posts about this APN issue. I tired over and over to do the sim card trick with my new pixel 2 xl from google on pie 9.0. It would not stick. Whats funny is when i factory reset the phone, the SIM activates just fine and i get LTE. As soon as i reboot the device I lose LTE. Nothing is changing in the APN settings from what i can see. The default loaded settings are correct, its missing the mmsc info but mms and lte work just fine. No idea what its deal is. I may just switch to an att sim card if this keeps happening. which sucks in my area. Ay suggestions?? I tried to boot twrp but when i fastbooted the img it would get past the screen pattern so i gave up. Also seems like once i updated to 9.0 im stuck with 9.0 roms? There isnt many of them so far....

wanted to add, USB tethering seems to work just fine, still have LTE. im afraid to restart my phone. I dont feel like factory resetting again. I wonder how long i can go without restarting my phone lol

I had a similiar issue with Verizon. When I would reboot I would lose LTE. In order to reboot without losing it I had to put phone in airplane mode, reboot, then turn off airplane mode and all was well. From what I read it is some type of provisioning bug. I don't think I've had this issue for a while now, it seems to be sporadic.

smitty4_4 said:
I had a similiar issue with Verizon. When I would reboot I would lose LTE. In order to reboot without losing it I had to put phone in airplane mode, reboot, then turn off airplane mode and all was well. From what I read it is some type of provisioning bug. I don't think I've had this issue for a while now, it seems to be sporadic.
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Click to collapse
ill give this a shot later. Thanks!

lscheres said:
ill give this a shot later. Thanks!
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Maybe try Project Fi. I switched from Straight Talk and I have better service and a lower monthly bill.

83097markcynt said:
Maybe try Project Fi. I switched from Straight Talk and I have better service and a lower monthly bill.
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Click to collapse
i travel for work a lot so i use 20 to 60gb a month on my phone. So the tether is important and with Verizon straight talk i usually get amazing service and speeds. Im coming from a Moto X pure that had no hotspot service detection, very open bootloader, tons of roms. I should have done more research on the pixel 2 before i bought it. I like everything else about it but the strange OS issues and the lack of support is a bummer. I figured google would have just left this phone very open and easy to tweak.

Yes and with that kind of data usage Project Fi
would not be a good fit for you.

Related

APNs switching?

Starting about .. oh, 3 or 4 months ago, I've noticed my phone dropping data, OR, getting stuck on 'E' or 'G' symbols, even in areas that have LTE. Every time I notice this, I go into APN Settings, and I find that the selected APN has changed. (Usually from 'T-Mobile US LTE' to just 'T-Mobile US'..)
I don't have any APN apps or anything, but have been running AOSP v4.3 (then v4.4) since about the same time this started.
Any ideas on what to check? Am I going crazy? (Is my phone going crazy?)
--Mike.
coyttl said:
Starting about .. oh, 3 or 4 months ago, I've noticed my phone dropping data, OR, getting stuck on 'E' or 'G' symbols, even in areas that have LTE. Every time I notice this, I go into APN Settings, and I find that the selected APN has changed. (Usually from 'T-Mobile US LTE' to just 'T-Mobile US'..)
I don't have any APN apps or anything, but have been running AOSP v4.3 (then v4.4) since about the same time this started.
Any ideas on what to check? Am I going crazy? (Is my phone going crazy?)
--Mike.
Click to expand...
Click to collapse
You could delete the APN's that you don't want it to switch to. Just leave yourself with the one you want, and it shouldn't be able to change.
Now that MIGHT cause it to switch to nothing, leaving the phone without any connection. But if that happens a revert to the nandroid backup you make before trying this would fix it, at least back to what you have now.
Skipjacks said:
You could delete the APN's that you don't want it to switch to. Just leave yourself with the one you want, and it shouldn't be able to change.
Now that MIGHT cause it to switch to nothing, leaving the phone without any connection. But if that happens a revert to the nandroid backup you make before trying this would fix it, at least back to what you have now.
Click to expand...
Click to collapse
I went ahead and tried this. So far, everything seems to be okay. I'll keep an eye on it for the weekend, and see if any oddness occurs.
Thanks!
-Me.
coyttl said:
I went ahead and tried this. So far, everything seems to be okay. I'll keep an eye on it for the weekend, and see if any oddness occurs.
Thanks!
-Me.
Click to expand...
Click to collapse
Okay -
This didn't work, but it DID change the.. er.. way to fix -
What happens is that the data symbol will vanish - no data. Voice works okay. Since there's only ONE APN, if I go into the settings, it's still selected. (Leading me to believe that when I had multiple APNs, the top one WASN'T actually 'selected', the code was just marking the first one as active, when none were. Silly Radio lists..)
I had to add and save a 'dummy' APN entry, then select it, and then reselect my real APN, and it starts working.
It happens maybe once every other day, so it's not a big issue.
Have you tried to force LTE?
My S4 Has The Sickness
DEVIANT DEVELOPMENT
alloycowboy said:
Have you tried to force LTE?
Click to expand...
Click to collapse
Yeah - the phone seems to ignore that. Meaning that, it will still drop data, forcing me to unselect and reselect.
Though, I spoke to the developer, and it looks like it's a ROM issue, actually, and I'm running the lastest build now, which is *supposed* to have the fix. We'll see after the holiday tomorrow.
--Mike :laugh:

Can't Make Calls/No Data

Hey everyone, I can't seem to recieve/send text messages and I cannot place calls (says EMERGENCY ONLY)
I am on the T-Mobile network and have done nothing to my phone that could've cause this. I still have signal though.
I tried:
-Flashing 10c and 10m modem
-Reboot
-Turn on Airplane mode and turn it back off
-Took out sim card, put it back in (while phone is off)
and nothing worked. I also tried put my sim card in my Galaxy S3 to see if I get data and can place calls, and everything on the Galaxy S3 works fine! But not on my G3
Here is a picture that shows my network status. I also still have my IMEI, it isn't lost. So what could've cause this? And what can I do? :crying:
I'm in Austin, TX if that matters.
Thank you!
Edit: Fixed my problem! Callled T-mobile and they removed an accidental block on my phone (weird...).
Nabeel10 said:
Hey everyone, I can't seem to recieve/send text messages and I cannot place calls (says EMERGENCY ONLY)
I am on the T-Mobile network and have done nothing to my phone that could've cause this. I still have signal though.
I tried:
-Flashing 10c and 10m modem
-Reboot
-Turn on Airplane mode and turn it back off
-Took out sim card, put it back in (while phone is off)
and nothing worked. I also tried put my sim card in my Galaxy S3 to see if I get data and can place calls, and everything on the Galaxy S3 works fine! But not on my G3
Here is a picture that shows my network status. I also still have my IMEI, it isn't lost. So what could've cause this? And what can I do? :crying:
I'm in Austin, TX if that matters.
Thank you!
Click to expand...
Click to collapse
This crap happened to me yesterday too!! I think I ended up disabling mobile data, changing the Network Mode to another setting like WCDMA ONLY for a minute… once I put Network Mode back to the GSM/WCDMA//LTE only and turned mobile data back on it was fine. It made NO SENSE though!! How can you have service and full signal, but only be able to call 911!?!? Another BS T-Mobile glitch! I'm SERIOUSLY going back to Verizon this weekend I think. No wonder T-Mobile is cheaper and Verizon is more expensive. Why do I ALWAYS forget that YOU GET WHAT YOU PAY FOR!!!
calebcabob said:
This crap happened to me yesterday too!! I think I ended up disabling mobile data, changing the Network Mode to another setting like WCDMA ONLY for a minute… once I put Network Mode back to the GSM/WCDMA//LTE only and turned mobile data back on it was fine. It made NO SENSE though!! How can you have service and full signal, but only be able to call 911!?!? Another BS T-Mobile glitch! I'm SERIOUSLY going back to Verizon this weekend I think. No wonder T-Mobile is cheaper and Verizon is more expensive. Why do I ALWAYS forget that YOU GET WHAT YOU PAY FOR!!!
Click to expand...
Click to collapse
I tried doing what you did, but it didn't work. I have no idea why this is happening. Im going to restore a nandroid from a month ago and see what will happen. Ill report back here if anything changes...
Nabeel10 said:
I tried doing what you did, but it didn't work. I have no idea why this is happening. Im going to restore a nandroid from a month ago and see what will happen. Ill report back here if anything changes...
Click to expand...
Click to collapse
I also disabled most of my xposed modules too. Not sure if that did the trick or not. I did several things. I'll let u know if I can remember any other details to how I fixed it. Good luck bud.
Update: Restoring an early nandroid backup DID NOT fix my issue
I fixed my problem! I called T-mobile and they said someone filed an insurance claim on my account! Apparently it was a glitch in their system. I'm actually shocked that something like that could have happened. That's really sad. Oh well, my problem got fixed! Thanks for your help!
Nabeel10 said:
I fixed my problem! I called T-mobile and they said someone filed an insurance claim on my account! Apparently it was a glitch in their system. I'm actually shocked that something like that could have happened. That's really sad. Oh well, my problem got fixed! Thanks for your help!
Click to expand...
Click to collapse
I hope you talked your way into a discounted month or something similar because that's [email protected]#$% up!

Exclamation mark on wifi and cell signal

So after rooting and installing latest Cataclysm (Jan 6th update) with ElementalX I get this exclamation mark on my cell signal and wifi.
When that happens, I can use Facebook, Whatsapp, Youtube and I am able to make calls, texts, etc. What I can't do is load any page that isn't a google page on my browser. Also, I can't load anything on my Reddit app that isn't a text thread. Images, videos and anything external in general, won't load.
When I restart my phone, everything works fine. As soon as I lose signal or turn airplane mode on/off, it appears and I can't get rid of it.
I tried:
Resetting my APN settings.
Reinserting my SIM.
Changing preffered network to 2G/3G/LTE.
Resetting network settings.
Flashing ROM again.
Flashing original EFS again.
Wiping cache/dalvik.
I have no idea what to do or what is causing this issue.
Please help.
Go back to stock ROM and see if it happens there, if it does it's a carrier issue if it doesn't it's likely a bug with the ROM/Kernel you are using.
What carrier are you on? Have you check and/or re-verify those APN settings ? Next time this happen, turn on Airplane mode for 15 or 30 seconds, then turn it off again - do you have a decent cellular signal ?
I'm running PureNexus with EX rom and it's fine, solid (and stronger) signal on T-Mobile vs. N5 used by spouse.
metpage said:
Go back to stock ROM and see if it happens there, if it does it's a carrier issue if it doesn't it's likely a bug with the ROM/Kernel you are using.
Click to expand...
Click to collapse
No issue on stock.
Letitride said:
What carrier are you on? Have you check and/or re-verify those APN settings ? Next time this happen, turn on Airplane mode for 15 or 30 seconds, then turn it off again - do you have a decent cellular signal ?
I'm running PureNexus with EX rom and it's fine, solid (and stronger) signal on T-Mobile vs. N5 used by spouse.
Click to expand...
Click to collapse
Im not from the US or something popular but trust me I verified my APN settings.
ideaman924 said:
I saw it sometimes on my custom ROMs, nothing to worry about though.
If you enabled data and you don't get the LTE sign, then try going into the Hidden menu and setting LTE to automatic. I forgot the hidden code though, can somebody else supply it? Alternatively, you can go inside settings>others>network>apn and check the apn, then go out and change the option to LTE (recommended) or something
Click to expand...
Click to collapse
I already did that man, I also wrote it.
Bei60 said:
I already did that man, I also wrote it.
Click to expand...
Click to collapse
Is this occurring with the MMB29P radio and vendor installed?
Sent from my Nexus 5X using Tapatalk
Do you use Adblock Plus? I had the same problem. Switching Adblock off and on solved the Problem. Apparrantly they have a problem with Https connections or something
comentator said:
Do you use Adblock Plus? I had the same problem. Switching Adblock off and on solved the Problem. Apparrantly they have a problem with Https connections or something
Click to expand...
Click to collapse
Removing Adblock plus seems to fix the issue, thanks.

Losing data after wifi disconnect

Been having this problem for awhile now, but it's getting more frequent.
If I'm connected to a wifi network, be it home or work, and I then step away from it, my data connection will be stuck at 1X (ie no data), even if my signal is at max bars, and I'm in an area where I know I've had data before.
Sometimes toggling data or airplane mode will bring it back, but that fix is working less often now. Rebooting the phone seems to fix it, and I'll immediately get 4G LTE data. But this is happening every other day now, and I can't keep resetting the damn thing every time I get into the car in order to make sure that my email and messaging apps still work.
Is there some way within the settings to force the phone to reestablish data with the tower without resetting?
EDIT: Took it to Verizon, who gave me a new sim card. Will test for the next few days and see if that fixes it.
Update : the problem resurfaced. As usual, reseting fixed it, but this is getting obnoxious. I'll take it back to Verizon and see what they say.
i have this issue too, any updates?
Jaws4God said:
i have this issue too, any updates?
Click to expand...
Click to collapse
Verizon requested a warranty replacement through HTC, so...yeah. There's your answer, I guess.
Aganar said:
Verizon requested a warranty replacement through HTC, so...yeah. There's your answer, I guess.
Click to expand...
Click to collapse
so did that fix it?
sent via Tapatalk app with my HTC 10
Jaws4God said:
so did that fix it?
sent via Tapatalk app with my HTC 10
Click to expand...
Click to collapse
Well, I received a new phone overnight via FedEx, and the new one hasn't lost its data connection yet.
So yes, I supposed it's "fixed"... But I wouldn't really consider having a new phone sent to me a "fix", since this option is probably not available to all users.

T Mobile wifi calling not working on Pixel 2 XL? Is it a setting?

Hi, I just switched from Project Fi to T Mobile and wifi calling is not working on my Pixel 2 XL. If I'm in airplane mode, turn on wifi, and make a call, it gives me an error that says "turn off airplane mode or connect to a wireless network to make a call."
My searches on the net seem to show varying results with it seeming to work for some and not others. Please help! Please respond if you have a Pixel 2 XL on T Mobile and if wifi calling is working for you in airplane mode. I assume that a true wifi call on the Pixel will show a wifi symbol on the call screen, as it did for me when I was on Project Fi.
Thanks!
Just tried. Haven't used the wifi calling as I have a T-Mobile LTE hot spot and haven't needed to at home since. Worked fine though on stock 8.1 no root. Airplane mode active, WiFi on.
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
fiffan86 said:
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
Click to expand...
Click to collapse
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
26kick said:
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
Click to expand...
Click to collapse
There shouldn't be a difference, I got mine from Verizon
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Maybe its a software thing. Ill see if I can post settings page to compare with yours.
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Same here. It works fine for me. It tells me when it's "HD" and "Wifi."
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
You do know that you enable WiFi calling through your mobile network settings right?
Yeah,
Mine works fine also, I'm using WiFi preferred in settings also if that makes a difference,
Ken
AcidNoteZ said:
You do know that you enable WiFi calling through your mobile network settings right?
Click to expand...
Click to collapse
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
26kick said:
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
Click to expand...
Click to collapse
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
Yes I have that when I used wifi to make a call
mademan420 said:
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
Click to expand...
Click to collapse
Great suggestion, thank you. As I just started my T Mobile service yesterday, I had not entered an e911 address yet, which the store rep had asked me to do. However, I just added it and still have no wifi calling ability. That said, I'm not sure if this takes time to work, in other words now that I've put in the address if it takes 24 hours or something?
The other thing is that based on the error message I get, which I posted on page one of this thread, "turn off airplane mode....", it does not suggest a problem with the e911 address. It feels like a settings issue to me. An advanced settings issue. All I've got is a gut feeling and nothing to back it up. I've asked T Mobile for help on this and they are only somewhat interested because my phone is not a T Mobile device.
And that link you've included is GREAT because it officially suggests the Pixel 2 has wifi calling capability on T Mobile. Not the Pixel 2 XL but...it still might be good ammo for me when asking for help when they're not so interested.
fiffan86 said:
Yes I have that when I used wifi to make a call
Click to expand...
Click to collapse
Thank you for posting this picture! This is exactly what I'm looking for and what I recognize from successful Wi-Fi calling on Project Fi recently. I can tell that you feel my pain here and I appreciate it.
Another indication I'm noticing is that when I'm in airplane mode and Wi-Fi is on, I get a "no connection" indication bar in Android messages. See the attached thumbnail. That should not be happening and further indicates something is amiss. I think when that goes away I will have with Wi-Fi calling capability.
I had to enable the wifi calling within the phone app and it worked.
AndrasLOHF said:
I had to enable the wifi calling within the phone app and it worked.
Click to expand...
Click to collapse
I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
26kick said:
I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
Click to expand...
Click to collapse
Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
AndrasLOHF said:
Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
Click to expand...
Click to collapse
I know, I've received that one already. But there's way too much evidence on here and other forms to suggest that it absolutely works with the pixel 2 and can be done. I just need to find someone at T-Mobile who's willing to work on it with me.
If anyone has a contact at T-Mobile who they like, PLEASE let me know.
Would anyone who hasn't already specified please let me know if your phone is a Verizon specific device as opposed to the Google Store Pixel 2 XL? No one has said that their Google version has wifi calling working yet and that is the only thing I can think of.
Thank you!

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