Is there any way to work around this problem? Even with flashing the April update, Webview and Chrome won't update?
How is it not updating? I know for me I've had it say "Pending" for like 10 minutes, and then it automatically changed to "Updated". If you've waited 15 minutes, and it still hasn't updated, I would suggest force closing them, clearing cache and data, and then try updating.
bobbyphoenix said:
How is it not updating? I know for me I've had it say "Pending" for like 10 minutes, and then it automatically changed to "Updated". If you've waited 15 minutes, and it still hasn't updated, I would suggest force closing them, clearing cache and data, and then try updating.
Click to expand...
Click to collapse
Thanks for responding. I did try your suggestions but I still cannot update. Any other suggestions?
The only other thing I can think of is to uninstall all updates. Since it is a system update when you click uninstall you should be prompted with something like "Do you want to uninstall all updates, and revert to default version?". Then hopefully you can update right to the current version.
Related
Not sure if this is Z Play specific, but I'm running Android 7.0, with the 1st April patch
I've not used WiFi for a while, so I've got 37 updates for apps. Whenever I update, the first app gets to 100% downloaded but then just stays there. A reboot might let me update 1 app, but then the problem returns.
Any ideas?
MotoZPlayBoi said:
Not sure if this is Z Play specific, but I'm running Android 7.0, with the 1st April patch
I've not used WiFi for a while, so I've got 37 updates for apps. Whenever I update, the first app gets to 100% downloaded but then just stays there. A reboot might let me update 1 app, but then the problem returns.
Any ideas?
Click to expand...
Click to collapse
Go to your Apps section, see the System Apps, then clear all Data on the Play Store and try again.
Clear playstore data and try.
If that doesn't work then hard reset is the last option.
Jimi Mack said:
Go to your Apps section, see the System Apps, then clear all Data on the Play Store and try again.
Click to expand...
Click to collapse
Tried this, still doesn't work
MotoZPlayBoi said:
Tried this, still doesn't work
Click to expand...
Click to collapse
Sorry, that was the simple answer. The next step would be do a complete phone reset.
MotoZPlayBoi said:
Tried this, still doesn't work
Click to expand...
Click to collapse
I would first do the update to android 7.1.1. For me this fixed many bugs. And you get 06/2017 security patch with over 100 bug fixes. Just check, maybe the update is there.
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
frantek said:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
41rw4lk said:
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
Click to expand...
Click to collapse
Thanks. Tried all this already. May be it's liked to my WiFi problem as it seems to be "better" now. If the problem persists I think I will try to factory reset it ...
Does anyone know what can I do? what happens is that I install the Android 10 update and it doesn't let me install applications from Google play I already did the cache removal but I still can't download (European version)
Maybe force stop and clear all data? Not just cache.
I already did it anyway but it doesn't work
lefransua said:
I already did it anyway but it doesn't work
Click to expand...
Click to collapse
Stuck at 'waiting for download' or do you get an error code?
I had a problem with the VPN (used by my adblocker) after the update, it kept losing connection. Couldn't figure it out so backed up some app settings and did a factory reset. Everything works fine again now.
Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data
lefransua said:
Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data
Click to expand...
Click to collapse
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.
Hinterecke said:
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.
Click to expand...
Click to collapse
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?
lefransua said:
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?
Click to expand...
Click to collapse
Connect to someone else's wifi to check if your wifi really is the problem. If so, unplug it for a few seconds. Maybe that helps.
Or visit APKMirror and update the play store.
It's been several days since a lot of Google apps, and others will not update. It'll download 99% then stop.
I thought it was because I was on the January update, so I flashed the March image and still have this issue.
Anyone else having this problem?
Larzzzz82 said:
It's been several days since a lot of Google apps, and others will not update. It'll download 99% then stop.
I thought it was because I was on the January update, so I flashed the March image and still have this issue.
Anyone else having this problem?
Click to expand...
Click to collapse
Have you tried clearing play store app cache and data?
I have not. Some apps will update.
Larzzzz82 said:
I have not. Some apps will update.
Click to expand...
Click to collapse
Give it a shot. Your not going to hurt anything by doing so :good:
No joy..
Larzzzz82 said:
No joy..
Click to expand...
Click to collapse
Then try clearing play services cache & data.
That didn't work either.
Was on support chat and in doing what was instructed, the screen went almost black; with the brightness turned all the way up. Rebooted but couldn't reconnect to support. So I reset.
I received the latest AT&T update a week or so ago containing the 2.5 One UI update. After the update, I am experiencing some really strange issues with a variety of Google services.
1) Google Play Store updates are stalling. Most apps will download to a high percentage of completion (98% for example) and then just stall. If I leave the phone sit for a long time, eventually the updates will finish. This happens with every single app update or new download. I have 100GB free on the phone and it occurs on multiple networks (WIFI and AT&T).
2) GMail attachments won't download. They also stall at 0%.
3) I don't receive any incoming text messages when Google Messages Chat is enabled. Turning off chat and switching to SMS works though several texts say they failed to send and I have to retry (and they always end up going through). WIFI Calling is enabled.
4) Notifications from multiple apps are returning after I swipe them away. (Notification reminders is turned off in accessibility settings).
I did the usual - cleared cache in Google Play Store, Google Play Services, Google Services Framework, Download Manager. I cleared the cache after booting to recovery. When none of that fixed it, I completely reset my phone to factory conditions. Everything worked fine for 2 days and then today, all of the problems came back.
Everything else about the phone is normal as usual. I can't figure this one out and don't know what else to troubleshoot.
Try clearing the system cache on the boot menu.
blackhawk said:
Try clearing the system cache on the boot menu.
Click to expand...
Click to collapse
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
jkcarp94 said:
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
Click to expand...
Click to collapse
That's it. Can work like voodoo on lots of gremlins.
If that doesn't get it try clearing data on the Google apps. Might have to take it back to the stone age but probably not.
Reboot afterwards if you do. Playstore is a pain.
If the OS hasn't been reloaded since Q was flashed consider reloading to get a snappy clean load.
My 3rd OS load is the best.
Although I'm still running Pie, it's fast and very stable... lol, I like dinosaurs. I don't update a lot as it usually causes more problems than it solves.
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
jkcarp94 said:
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
Click to expand...
Click to collapse
Sometimes you're better off staying on the factory load versions. I never let auto updates run.
I keep Playstore disabled unless I want to use it or check for updates because of this and it also is a resource pig.
Manually doing it makes spotting the trouble maker easier.
I also keep backup copies of known good updates for system apks so that the factory load isn't my only recourse if a apk been updated more than once. APK Export is a great freeware app for doing this. Backup all your Playstore apps too for faster and easier reloads. Plus if Playstore discontinues the app, you still have it. Been boned by Playstore* once too often.
*sometimes the software goes greedy, gets sold or there's a licensing issue. Either way once it's gone having a known good copy makes life so much easier.
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Foguet said:
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Click to expand...
Click to collapse
A reload probably won't help. It will very likely reoccur.
It sounds like a 3rd* party apk is the culprit.
Find the root cause and correct it.
It may be just a setting issue in a 3rd party apk.
*they include carrier, Samsung and misc others you installed.