Does anyone know what can I do? what happens is that I install the Android 10 update and it doesn't let me install applications from Google play I already did the cache removal but I still can't download (European version)
Maybe force stop and clear all data? Not just cache.
I already did it anyway but it doesn't work
lefransua said:
I already did it anyway but it doesn't work
Click to expand...
Click to collapse
Stuck at 'waiting for download' or do you get an error code?
I had a problem with the VPN (used by my adblocker) after the update, it kept losing connection. Couldn't figure it out so backed up some app settings and did a factory reset. Everything works fine again now.
Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data
lefransua said:
Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data
Click to expand...
Click to collapse
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.
Hinterecke said:
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.
Click to expand...
Click to collapse
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?
lefransua said:
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?
Click to expand...
Click to collapse
Connect to someone else's wifi to check if your wifi really is the problem. If so, unplug it for a few seconds. Maybe that helps.
Or visit APKMirror and update the play store.
Related
Anyone have this happening on their glide?
I tried all of the following:
- clear data
- clear cache
- wipe cache on boot screen
- delete and reinstall the apk.
- 3G only instead of Wifi.
When I reset everything, all works fine until I try to update an app and that's when the FC's begin
The google play apk I have is v3.5.15
Is this what you guys have as well?
I'm seeing few other posts on other forums, but no solutions yet.
clockwork58 said:
Anyone have this happening on their glide?
I tried all of the following:
- clear data
- clear cache
- wipe cache on boot screen
- delete and reinstall the apk.
- 3G only instead of Wifi.
When I reset everything, all works fine until I try to update an app and that's when the FC's begin
The google play apk I have is v3.5.15
Is this what you guys have as well?
I'm seeing few other posts on other forums, but no solutions yet.
Click to expand...
Click to collapse
Try reselecting your Language in Settings > Language and Keyboard, after re-selecting, a media scan should occur, then try launching Market Play Store
no luck.
Damn that sucks bro. I had 3 updates and i updated with no problem. On both my KF and Evo 4G.
What rom are you using?
Sent from my Kindle Fire using XDA App
clockwork58 said:
no luck.
Click to expand...
Click to collapse
okay last one that i think worked on me before:
- turn off internet first, then uninstall updates on Play store
- reselect language again,
- turn data/wifi on back, wait for Market to update to Play store
I'm using Stock Rogers ROM but the phone is rooted.
I've had quite a few calls missed recently (doesn't even ring), so i think i think i think I'm gonna give it a factory reset.
maybe take a gander and some of the new custom roms out there now as well.
Wow that was painful...
Did a factory reset and GPlay still FC's
Did a full factory reset + Wipe USB and SDCard storage and GPlay still FC's (v3.5.15)
I now have found a tool that allows me to download APK's from Gplay web site and load them manually onto my phone, until Google can fix their latest version of Gplay which has affected others as well.
clockwork58 said:
I'm using Stock Rogers ROM but the phone is rooted.
I've had quite a few calls missed recently (doesn't even ring), so i think i think i think I'm gonna give it a factory reset.
maybe take a gander and some of the new custom roms out there now as well.
Click to expand...
Click to collapse
I flashed back to Rogers Stock a few days back to replicate your issue, but until now, my Play Store is still at v3.4.7 and no FCs. I am still investigating for I got this one before but solved it with just uninstalling updates and re-updating...
clockwork58 said:
Wow that was painful...
Did a factory reset and GPlay still FC's
Did a full factory reset + Wipe USB and SDCard storage and GPlay still FC's (v3.5.15)
I now have found a tool that allows me to download APK's from Gplay web site and load them manually onto my phone, until Google can fix their latest version of Gplay which has affected others as well.
Click to expand...
Click to collapse
Cool how do you do this? I have a cousin of mine that has the HP touch pad with Cynagen Mod installed on it but when he goes to the store a lot of apps say not available for you're device. So then he asks me to get them and backup my app with Astro and then send him the apk. If he used the tool you use he would not need my help.
dudejb said:
Cool how do you do this? I have a cousin of mine that has the HP touch pad with Cynagen Mod installed on it but when he goes to the store a lot of apps say not available for you're device. So then he asks me to get them and backup my app with Astro and then send him the apk. If he used the tool you use he would not need my help.
Click to expand...
Click to collapse
http://codekiem.com/2012/02/24/apk-downloader/
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
I suggest to flash a factory image, may be, there is something destroyed in the firmware ...
Just wondering....
EngChi said:
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
Click to expand...
Click to collapse
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
weezlerox said:
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
Click to expand...
Click to collapse
It is both
a) Google Play Services require an update (which refuses to install)
b) com.google.android.keep (Google Keep) requires an update (otherwise not letting to open -" This app won't run unless you update Google Play Services"). when trying to update it takes you to the same screen for Google Play Services update which fails.
If it helps, the store shows me 4.0.34 section under "What's new" which I think is not the latest Google Play Services apk
Thank you
tried both...
Pandae said:
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
Click to expand...
Click to collapse
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
How about this?
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
weezlerox said:
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
Click to expand...
Click to collapse
I tried that too.. with noresults - may be not doing it right.
Used Wugs Nexus Root Toolkit (which I find to be excellent along with instructions) and tried to use ES file explorer to manually copy/load apk - no success.
thank you for trying to help
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
At this point I'd make backups and flash a new ROM (stock or custom LTE). Something's been corrupted that isn't easily fixable, and you'll save time in the end by starting over from scratch.
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
removed google+ from my account, solved.
weezlerox said:
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
Click to expand...
Click to collapse
for all its worth, I solved it by reflushing factory image and removing google plus entry from my google account. no issues now. thanks to all who helped!
If that is what worked, I am glad you have a working solution I can't take any credit for suggesting what you had probably tried anyway.....
Sent from my LG-P880 using Tapatalk
fix for google play services not updating
Simply had to run the update from
the play store on the web
and click on installed, choose device and click install... voila
this pushed the update to the phone and the update happens :laugh:
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Did you try hardware reset?
Sammaul said:
Did you try hardware reset?
Click to expand...
Click to collapse
hi, Sammaul... thanks for your reply,
hardware reset you mean factory reset?
i haven't factory reset it yet, but I already reflash it (with same update number)...
still backing up data before factory reset as the last resort...
is there any i can do before i decide to wipe all data to factory setting?
reaf said:
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Click to expand...
Click to collapse
try uninstalling google playstore and reboot,it will take time to upgrade,then try
i have same problem too before uninstall google play and service......reboot...install it again...
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
ansebovi said:
try uninstalling google playstore and reboot,it will take time to upgrade,then try
Click to expand...
Click to collapse
pato2015 said:
i have same problem too before uninstall google play and service......reboot...install it again...
Click to expand...
Click to collapse
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
zerg_protoss said:
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
Click to expand...
Click to collapse
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Have you updated google play services? if not then try to access google play after updating it..
reaf said:
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Click to expand...
Click to collapse
Well if not working try reseting the phone
I had the same problem yesterday, and I tried to check the My Apps menu in Playstore, it happened that all apps in "Installed" tab are downloading updates all at the same time. So I cancelled all the process and everything is back to normal.
Update Error
Hi! I'm having the very same problem. Any advice please?
Are the apps you are trying to update on the micro sd. If so try moving them to the device storage before you update.
Sent from my ASUS_Z00AD using XDA Free mobile app
Possible solution
@reaf
A factory reset should work. However, I disabled my downloads app and the downloads provider and the play store refused to open.
I think that you should try to disable both of them; wipe any data or cache.
Then reboot and enable them and reboot again.
This should solve the problem.
Nexus 7 2013 Marshmallow not play store joy...
My Nexus 7 2013 updated with latest OTA Marshmallow some time ago, have rebooted a couple of times since then, suddenly stopped doing any app updates even though it seemed to think it needed to do so. The downloading progress bar would just go on forever. I finally got fed up and reset cache and data, rebooted and nothing. Then I did a factory reset, but let it try to re-add all my apps, that was taking forever as well and never actually getting anything to complete the installation. Then I did a factory reset without restoring any apps. The tablet runs, I can surf the web, lots of other things, but when I start the play store it apparently is the older version of the play store and it never wants to update itself. When I click the play store build(5.12.7) within play store settings, it says there is a newer version available and will be installed. That hasn't happened for 2 solid days now. I can't get any apps to install at all and the play store is stuck on the older version.
Advice?
P.S. Yes, I have a good WiFi connection.
I am having this issue now on Zenfone 2 version 4.168. Somehow, this started happening after my friends wifi went down. When it came back I still couldn't use it effectively. I could not connect to games or google play store. I tried clear cache and data from services and play store one by one but no solution. I booted to recovery and wiped cache from there still no difference. Factory reset was only solution that worked and that was my last resort. I thought the wifi I was on got hacked or ddosed because thats when issues started. So it has happened again after I did the factory reset. I synced my apps from gmail after I reset and it was fine for at least 4 hours till now I can't connect to game of war and when I go to play store and my apps, I get can't connect to play store.
Hello
Sometimes ( 1 or 2 times per day), my google app are buggy : I do have wifi or mobiledata connection, but google play or google behave as there wasn't any : google play show a blank page with an infinite loading, google map show the preloaded map, but can't load anything more or can't make any search....
Of course if I access these via the browser, everything work...
To fix this, I have to reboot 1 or 2 times
any idea ? I have tried resetting host with no result.
I am root but these occured before rooting
Nytronx said:
Hello
Sometimes ( 1 or 2 times per day), my google app are buggy : I do have wifi or mobiledata connection, but google play or google behave as there wasn't any : google play show a blank page with an infinite loading, google map show the preloaded map, but can't load anything more or can't make any search....
Of course if I access these via the browser, everything work...
To fix this, I have to reboot 1 or 2 times
any idea ? I have tried resetting host with no result.
I am root but these occured before rooting
Click to expand...
Click to collapse
Are you root, play with kernel settings??
faizalotai said:
Are you root, play with kernel settings??
Click to expand...
Click to collapse
I am root but these issu occurred on stock
Never touched the kernel
Already tried to clean the data of the apps
Nytronx said:
I am root but these issu occurred on stock
Never touched the kernel
Already tried to clean the data of the apps
Click to expand...
Click to collapse
try uninstall google services updates...if your google play are the latest one, once you open it, it will request for updated version of google services, try update again..
I can't, any idea why ?by the way it happen in googe play, but in map and drive too
Nytronx said:
I can't, any idea why ?by the way it happen in googe play, but in map and drive too
Click to expand...
Click to collapse
youhave to untick android device manager in settings>security>phone admin
I tried what you said but the bug is still there
However, when I have found a temporary fix, if I click "force stop" on google play service, the service automatically restart and the bug is gone( until it comes again)
Before, the only temporally fix I found was to reboot 1-2 time the device ( even restarting google map or clearing his data didn't do anything)...
So I'm pretty sure the bug is in google play service
Should I clear the data of it? Would I lose my account info?
Nytronx said:
I tried what you said but the bug is still there
However, when I have found a temporary fix, if I click "force stop" on google play service, the service automatically restart and the bug is gone( until it comes again)
Before, the only temporally fix I found was to reboot 1-2 time the device ( even restarting google map or clearing his data didn't do anything)...
So I'm pretty sure the bug is in google play service
Should I clear the data of it? Would I lose my account info?
Click to expand...
Click to collapse
Maybe you can try this but required root access
http://forum.xda-developers.com/showpost.php?p=63099764&postcount=967
faizalotai said:
Maybe you can try this but required root access
http://forum.xda-developers.com/showpost.php?p=63099764&postcount=967
Click to expand...
Click to collapse
I still have this problem, do you have any other idea?
Hi,
I'm having problems installing the Facebook, Messenger, and Amazon Kindle apps from Google Play Store after switching to Open Beta 8 (Nougat) and doing a clean wipe. It basically hangs at "downloading" (doesn't download anything), then gives me the error 492. Is anybody else seeing this (or not seeing it)? Installation from Titanium backup works, but then when I try to upgrade, I get the same results.
Thanks.
christian_l said:
Hi,
I'm having problems installing the Facebook, Messenger, and Amazon Kindle apps from Google Play Store after switching to Open Beta 8 (Nougat) and doing a clean wipe. It basically hangs at "downloading" (doesn't download anything), then gives me the error 492. Is anybody else seeing this (or not seeing it)? Installation from Titanium backup works, but then when I try to upgrade, I get the same results.
Thanks.
Click to expand...
Click to collapse
Can be an issue with playstore, try clearing data and cache of Playstore and installing/upgrading them again.
Curius7 said:
Can be an issue with playstore, try clearing data and cache of Playstore and installing/upgrading them again.
Click to expand...
Click to collapse
Thanks, I forgot to mention that I tried the all the usual clear cache/downgrade Play Store/Play Services advices. At this point I am mostly wondering if it's an issue of the Open Beta 8. I.e. do other people on that ROM see the same problem or not?
christian_l said:
Thanks, I forgot to mention that I tried the all the usual clear cache/downgrade Play Store/Play Services advices. At this point I am mostly wondering if it's an issue of the Open Beta 8. I.e. do other people on that ROM see the same problem or not?
Click to expand...
Click to collapse
Are you trying to download apps on mobile data while on roaming?
bonham1988 said:
Are you trying to download apps on mobile data while on roaming?
Click to expand...
Click to collapse
No, I tried two different WiFi networks and my carrier's network (T-mobile US), with same results. All other apps work. Wiped and installed again (from Google backup), same apps causing problems.
christian_l said:
No, I tried two different WiFi networks and my carrier's network (T-mobile US), with same results. All other apps work. Wiped and installed again (from Google backup), same apps causing problems.
Click to expand...
Click to collapse
i have not had this issue when i clean flashed the beta8 build from a 100% stock setup. have you wiped data and internal storage too before installing 7.0?
stuff like this happened to me a long time ago, and it was usually caused by some data left over from a previous rom where the problematic apps had been installed
bombaglad said:
i have not had this issue when i clean flashed the beta8 build from a 100% stock setup. have you wiped data and internal storage too before installing 7.0?
stuff like this happened to me a long time ago, and it was usually caused by some data left over from a previous rom where the problematic apps had been installed
Click to expand...
Click to collapse
Thanks, that's very useful. I followed this guide http://forum.xda-developers.com/showpost.php?p=69389114&postcount=3 after getting my stock/reset phone back from repair (had the issue where the camera wouldn't focus).
bombaglad said:
i have not had this issue when i clean flashed the beta8 build from a 100% stock setup. have you wiped data and internal storage too before installing 7.0?
stuff like this happened to me a long time ago, and it was usually caused by some data left over from a previous rom where the problematic apps had been installed
Click to expand...
Click to collapse
Success, I repeated everything to reset the phone, skipped installing from Google backup and copying back the old Internal Storage directory, and now everything installs just fine. Thanks again, bombaglad.
christian_l said:
Success, I repeated everything to reset the phone, skipped installing from Google backup and copying back the old Internal Storage directory, and now everything installs just fine. Thanks again, bombaglad.
Click to expand...
Click to collapse
there's a button for that but i'm glad i helped