Hi,
I'm having problems installing the Facebook, Messenger, and Amazon Kindle apps from Google Play Store after switching to Open Beta 8 (Nougat) and doing a clean wipe. It basically hangs at "downloading" (doesn't download anything), then gives me the error 492. Is anybody else seeing this (or not seeing it)? Installation from Titanium backup works, but then when I try to upgrade, I get the same results.
Thanks.
christian_l said:
Hi,
I'm having problems installing the Facebook, Messenger, and Amazon Kindle apps from Google Play Store after switching to Open Beta 8 (Nougat) and doing a clean wipe. It basically hangs at "downloading" (doesn't download anything), then gives me the error 492. Is anybody else seeing this (or not seeing it)? Installation from Titanium backup works, but then when I try to upgrade, I get the same results.
Thanks.
Click to expand...
Click to collapse
Can be an issue with playstore, try clearing data and cache of Playstore and installing/upgrading them again.
Curius7 said:
Can be an issue with playstore, try clearing data and cache of Playstore and installing/upgrading them again.
Click to expand...
Click to collapse
Thanks, I forgot to mention that I tried the all the usual clear cache/downgrade Play Store/Play Services advices. At this point I am mostly wondering if it's an issue of the Open Beta 8. I.e. do other people on that ROM see the same problem or not?
christian_l said:
Thanks, I forgot to mention that I tried the all the usual clear cache/downgrade Play Store/Play Services advices. At this point I am mostly wondering if it's an issue of the Open Beta 8. I.e. do other people on that ROM see the same problem or not?
Click to expand...
Click to collapse
Are you trying to download apps on mobile data while on roaming?
bonham1988 said:
Are you trying to download apps on mobile data while on roaming?
Click to expand...
Click to collapse
No, I tried two different WiFi networks and my carrier's network (T-mobile US), with same results. All other apps work. Wiped and installed again (from Google backup), same apps causing problems.
christian_l said:
No, I tried two different WiFi networks and my carrier's network (T-mobile US), with same results. All other apps work. Wiped and installed again (from Google backup), same apps causing problems.
Click to expand...
Click to collapse
i have not had this issue when i clean flashed the beta8 build from a 100% stock setup. have you wiped data and internal storage too before installing 7.0?
stuff like this happened to me a long time ago, and it was usually caused by some data left over from a previous rom where the problematic apps had been installed
bombaglad said:
i have not had this issue when i clean flashed the beta8 build from a 100% stock setup. have you wiped data and internal storage too before installing 7.0?
stuff like this happened to me a long time ago, and it was usually caused by some data left over from a previous rom where the problematic apps had been installed
Click to expand...
Click to collapse
Thanks, that's very useful. I followed this guide http://forum.xda-developers.com/showpost.php?p=69389114&postcount=3 after getting my stock/reset phone back from repair (had the issue where the camera wouldn't focus).
bombaglad said:
i have not had this issue when i clean flashed the beta8 build from a 100% stock setup. have you wiped data and internal storage too before installing 7.0?
stuff like this happened to me a long time ago, and it was usually caused by some data left over from a previous rom where the problematic apps had been installed
Click to expand...
Click to collapse
Success, I repeated everything to reset the phone, skipped installing from Google backup and copying back the old Internal Storage directory, and now everything installs just fine. Thanks again, bombaglad.
christian_l said:
Success, I repeated everything to reset the phone, skipped installing from Google backup and copying back the old Internal Storage directory, and now everything installs just fine. Thanks again, bombaglad.
Click to expand...
Click to collapse
there's a button for that but i'm glad i helped
Related
Anyone have this happening on their glide?
I tried all of the following:
- clear data
- clear cache
- wipe cache on boot screen
- delete and reinstall the apk.
- 3G only instead of Wifi.
When I reset everything, all works fine until I try to update an app and that's when the FC's begin
The google play apk I have is v3.5.15
Is this what you guys have as well?
I'm seeing few other posts on other forums, but no solutions yet.
clockwork58 said:
Anyone have this happening on their glide?
I tried all of the following:
- clear data
- clear cache
- wipe cache on boot screen
- delete and reinstall the apk.
- 3G only instead of Wifi.
When I reset everything, all works fine until I try to update an app and that's when the FC's begin
The google play apk I have is v3.5.15
Is this what you guys have as well?
I'm seeing few other posts on other forums, but no solutions yet.
Click to expand...
Click to collapse
Try reselecting your Language in Settings > Language and Keyboard, after re-selecting, a media scan should occur, then try launching Market Play Store
no luck.
Damn that sucks bro. I had 3 updates and i updated with no problem. On both my KF and Evo 4G.
What rom are you using?
Sent from my Kindle Fire using XDA App
clockwork58 said:
no luck.
Click to expand...
Click to collapse
okay last one that i think worked on me before:
- turn off internet first, then uninstall updates on Play store
- reselect language again,
- turn data/wifi on back, wait for Market to update to Play store
I'm using Stock Rogers ROM but the phone is rooted.
I've had quite a few calls missed recently (doesn't even ring), so i think i think i think I'm gonna give it a factory reset.
maybe take a gander and some of the new custom roms out there now as well.
Wow that was painful...
Did a factory reset and GPlay still FC's
Did a full factory reset + Wipe USB and SDCard storage and GPlay still FC's (v3.5.15)
I now have found a tool that allows me to download APK's from Gplay web site and load them manually onto my phone, until Google can fix their latest version of Gplay which has affected others as well.
clockwork58 said:
I'm using Stock Rogers ROM but the phone is rooted.
I've had quite a few calls missed recently (doesn't even ring), so i think i think i think I'm gonna give it a factory reset.
maybe take a gander and some of the new custom roms out there now as well.
Click to expand...
Click to collapse
I flashed back to Rogers Stock a few days back to replicate your issue, but until now, my Play Store is still at v3.4.7 and no FCs. I am still investigating for I got this one before but solved it with just uninstalling updates and re-updating...
clockwork58 said:
Wow that was painful...
Did a factory reset and GPlay still FC's
Did a full factory reset + Wipe USB and SDCard storage and GPlay still FC's (v3.5.15)
I now have found a tool that allows me to download APK's from Gplay web site and load them manually onto my phone, until Google can fix their latest version of Gplay which has affected others as well.
Click to expand...
Click to collapse
Cool how do you do this? I have a cousin of mine that has the HP touch pad with Cynagen Mod installed on it but when he goes to the store a lot of apps say not available for you're device. So then he asks me to get them and backup my app with Astro and then send him the apk. If he used the tool you use he would not need my help.
dudejb said:
Cool how do you do this? I have a cousin of mine that has the HP touch pad with Cynagen Mod installed on it but when he goes to the store a lot of apps say not available for you're device. So then he asks me to get them and backup my app with Astro and then send him the apk. If he used the tool you use he would not need my help.
Click to expand...
Click to collapse
http://codekiem.com/2012/02/24/apk-downloader/
Has anyone had issues with google maps lately? It will freeze and or close out on its own, both my girlfriend and I are having the same problem.
Using T-mobile s3 full stock rom, never rooted.
Thank you for any help!
What firmware build are you on? And have you tried wiping Maps data and uninstalling updates, then reinstalling?
Android- 4.3
Build- JSS15J.T999UVUENC2
I will let you know how it goes after wiping maps data and uninstalling updates, then reinstalling. need to test it out
Thank you !
UPDATE: so yea it still has the same problem, any suggestions? thanks
You could try factory resetting, but this will wipe all your apps and data, including your internal sd card. Not being rooted makes backing up anything other than the sd pretty much impossible though so you'd have to reinstall and setup everything from scratch.
Its possible it could be an issue with the app itself, but ive not heard anything else about it so I cant say how likely this is.
Only ither option I can think of is to make sure auto update apps is off in the play store, then uninstall the maps update and try running the older version.
alright thank you, I think im going to go ahead and root it and put a custom rom
DocHoliday77 said:
You could try factory resetting, but this will wipe all your apps and data, including your internal sd card. Not being rooted makes backing up anything other than the sd pretty much impossible though so you'd have to reinstall and setup everything from scratch.
Its possible it could be an issue with the app itself, but ive not heard anything else about it so I cant say how likely this is.
Only ither option I can think of is to make sure auto update apps is off in the play store, then uninstall the maps update and try running the older version.
Click to expand...
Click to collapse
So I rooted my phone and installed the SlimKat rom and still have the same problem, it seems after about 40 minutes of navigation Maps just closes out, no errors
rdmay20 said:
So I rooted my phone and installed the SlimKat rom and still have the same problem, it seems after about 40 minutes of navigation Maps just closes out, no errors
Click to expand...
Click to collapse
It's an issue with Maps. It has been happening since 8.0 on my Nexus 5 and 7, wife's S3, buddy's Nexus 4 and 7, and his dad's HTC One (M8).
RavenWulf said:
It's an issue with Maps. It has been happening since 8.0 on my Nexus 5 and 7, wife's S3, buddy's Nexus 4 and 7, and his dad's HTC One (M8).
Click to expand...
Click to collapse
Glad its not just an S3 issue, hopefully google will fix it soon, Thanks for the info!
Hello everybody,
I was on Fulmics 6.1 and everything was fine. Then I updated to Fulmics 6.6 and the Play Store did not manage to download any app. I tried to go back to Fulmics 6.0, I wiped everything, tried to delete the play store cache and data but the problem seems to persist...
are you getting any error? could be an issue with your wifi connection.. have you tried using your mobile data connection?
I have performed several tries in meanwhile...
Some apps get downloaded, but others won't. It doesn't really seems to be related to the size of the app.
Sometimes the error 495 appears. I have tried to disinstall the play store updates, delete the data and cache, and so for the download manager and google play services. The problem appears even on mobile phone data.
I'm using Aptoide to replace the Play Store but it isn't really the best solution
are you having the same issue with the fulmics 5 and cm13 too?
appsmarsterx said:
are you having the same issue with the fulmics 5 and cm13 too?
Click to expand...
Click to collapse
No, I haven't tried Fulmics 5, only 6.0, nor CM13 (I don't wanna change the baseband, I could make more damages D: )
I have tried using another wifi and some apps that I couldn't download on my wifi got downloaded, but there are still apps that can't be downloaded in any way...Everytime appears the 495 error that I can't resolve with the usual fixes...
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
frantek said:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
41rw4lk said:
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
Click to expand...
Click to collapse
Thanks. Tried all this already. May be it's liked to my WiFi problem as it seems to be "better" now. If the problem persists I think I will try to factory reset it ...
I have had a problem loading Android Auto (AA) on my LG G4. I have rooted with Steadfaster's UsU and installed his Lineage 15.1 rom, opengapps nano (Sept 30) and the phone is working great. Prior to rooting the phone AA worked fine with MM 6.0. After rooting the phone, when I open the AA app on the phone I get the error "Something went wrong. Google play services doesn't seem to be working right now". The error comes up immediately and then the app closes. I tried plugged into in the car as well (Pioneer AVIC 4200 deck), but the error stops the phone when opened.
I have been through Google's forums and there have been lots of posts about this error and no real solutions for me posted. I have also tried other "fixes" I have come across, including this one - https://forum.xda-developers.com/android/help/delete-disable-downgrade-prevent-update-t3091832/. This method involves:
1. Download and install System App Remover from the Google Play Store.
2. Put your device in Airplane Mode in order to prevent auto upgrade of GPS.
3. Open System App Remover and select "System App" from the menu.
4. Find Google Play Services in the list. It should be marked "Should keep", which is a suggestion from the publisher. Select it and press "Uninstall". Ignore completion message.
5. Using Settings/Apps, verify that Google Play Services has reverted to the factory-supplied version. It should be <7. "Force Stop", "Uninstall Updates", and "Disable" buttons should no longer be grayed out.
7. Reboot device and toggle Airplane Mode off.
I followed these steps, but unfortunately stock seems to be the version that came with opengapps which is current.
I'm out of ideas with this problem and need some help. AA is a great app for me and really handy on long trips. I would like to get it running if at all possible.
Appreciate any help you can provide.
jjcdennis said:
I have had a problem loading Android Auto (AA) on my LG G4. I have rooted with Steadfaster's UsU and installed his Lineage 15.1 rom, opengapps nano (Sept 30) and the phone is working great. Prior to rooting the phone AA worked fine with MM 6.0. After rooting the phone, when I open the AA app on the phone I get the error "Something went wrong. Google play services doesn't seem to be working right now". The error comes up immediately and then the app closes. I tried plugged into in the car as well (Pioneer AVIC 4200 deck), but the error stops the phone when opened.
I have been through Google's forums and there have been lots of posts about this error and no real solutions for me posted. I have also tried other "fixes" I have come across, including this one - https://forum.xda-developers.com/android/help/delete-disable-downgrade-prevent-update-t3091832/. This method involves:
1. Download and install System App Remover from the Google Play Store.
2. Put your device in Airplane Mode in order to prevent auto upgrade of GPS.
3. Open System App Remover and select "System App" from the menu.
4. Find Google Play Services in the list. It should be marked "Should keep", which is a suggestion from the publisher. Select it and press "Uninstall". Ignore completion message.
5. Using Settings/Apps, verify that Google Play Services has reverted to the factory-supplied version. It should be <7. "Force Stop", "Uninstall Updates", and "Disable" buttons should no longer be grayed out.
7. Reboot device and toggle Airplane Mode off.
I followed these steps, but unfortunately stock seems to be the version that came with opengapps which is current.
I'm out of ideas with this problem and need some help. AA is a great app for me and really handy on long trips. I would like to get it running if at all possible.
Appreciate any help you can provide.
Click to expand...
Click to collapse
Even when it sounds obvious but have you installed AA clean so without restoring data from a backup? Do you have tried to completely factory reset the phone? Do you have tried to format data in TWRP? Obviously you should have a backup of your internal storage when doing so .
You should also catch a logcat when starting the app
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Even when it sounds obvious but have you installed AA clean so without restoring data from a backup? Do you have tried to completely factory reset the phone? Do you have tried to format data in TWRP? Obviously you should have a backup of your internal storage when doing so .
You should also catch a logcat when starting the app
After rooting with UsU I followed sdembiske's recommendations for installing Lineage. This included a factory reset and formatting data with TWRP. I then installed Lineage 15.1 UsU and opengapps nano and then installed the apps I wanted. AA went on clean without restoring data. I will capture a logcat and post.
Thanks
Click to expand...
Click to collapse
steadfasterX said:
Even when it sounds obvious but have you installed AA clean so without restoring data from a backup? Do you have tried to completely factory reset the phone? Do you have tried to format data in TWRP? Obviously you should have a backup of your internal storage when doing so .
You should also catch a logcat when starting the app
After rooting with UsU I followed sdembiske's recommendations for installing Lineage. This included a factory reset and formatting data with TWRP. I then installed Lineage 15.1 UsU and opengapps nano and then installed the apps I wanted. AA went on clean without restoring data. It never opened without the error I titled this thread with.
My first attempt at a logcat. I searched in Notepad++ and used carservice as the keyword. Some errors were shown. I don't know how to interpret them and would appreciate your help
Thanks
Click to expand...
Click to collapse
jjcdennis said:
steadfasterX said:
Even when it sounds obvious but have you installed AA clean so without restoring data from a backup? Do you have tried to completely factory reset the phone? Do you have tried to format data in TWRP? Obviously you should have a backup of your internal storage when doing so .
You should also catch a logcat when starting the app
After rooting with UsU I followed sdembiske's recommendations for installing Lineage. This included a factory reset and formatting data with TWRP. I then installed Lineage 15.1 UsU and opengapps nano and then installed the apps I wanted. AA went on clean without restoring data. It never opened without the error I titled this thread with.
My first attempt at a logcat. I searched in Notepad++ and used carservice as the keyword. Some errors were shown. I don't know how to interpret them and would appreciate your help
Thanks
Click to expand...
Click to collapse
I just searched a bit regarding the errors of your logcat and found this:
https://productforums.google.com/forum/#!topic/nexus/-N8jJo7A8nI
maybe something there helps you out.
It seems definitively an issue with google play app/updates..
btw: I have just installed AA here without an issue, running LOS 15.1 on my h815..
.
Click to expand...
Click to collapse
steadfasterX said:
jjcdennis said:
I just searched a bit regarding the errors of your logcat and found this:
https://productforums.google.com/forum/#!topic/nexus/-N8jJo7A8nI
maybe something there helps you out.
It seems definitively an issue with google play app/updates..
btw: I have just installed AA here without an issue, running LOS 15.1 on my h815..
.
Click to expand...
Click to collapse
I have been through that forum and tried the last post just now - uninstall updates, clear cache, open AA - and I immediately get the error.
I'm thinking about doing a Titanium backup on apps and data (minus AA) then wipe, reinstall LOS 15.2, TWRP, Lineage SU, do a reboot, reinstall AA first and if it works then run Titanium restore for apps and data.
Make sense?
Click to expand...
Click to collapse
jjcdennis said:
steadfasterX said:
I have been through that forum and tried the last post just now - uninstall updates, clear cache, open AA - and I immediately get the error.
I'm thinking about doing a Titanium backup on apps and data (minus AA) then wipe, reinstall LOS 15.2, TWRP, Lineage SU, do a reboot, reinstall AA first and if it works then run Titanium restore for apps and data.
Make sense?
Click to expand...
Click to collapse
Sounds like a plan
Nevertheless I would to a titanium backup of play and AA BEFORE restoring as well..
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
steadfasterX said:
jjcdennis said:
Sounds like a plan
Nevertheless I would to a titanium backup of play and AA BEFORE restoring as well..
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Well I wiped cache, Dalvik, system and then formatted data, installed the 15.1 UsU rom, then installed Gapps, rebooted to recovery and installed the Lineage addonsu. I rebooted, went through setup and the first thing I did was open the Playstore install Android Auto and run it - immediate error again. Also the addonsu did not root the phone. And to top it all I did not disable the pin code.
Back to the drawing board.
Click to expand...
Click to collapse
steadfasterX said:
jjcdennis said:
btw: I have just installed AA here without an issue, running LOS 15.1 on my h815..
.
Click to expand...
Click to collapse
I have been beating the bushes and looking for a solution. None so far. You mention AA worked on your phone. Are you running LOS 15.1 and if no, which rom? Also re your install can you look in apps and notifications and see if the more options * is shown on the AA app. I have it, but when I select it nothing happens. My old Nexus 5 the * works and Android Auto opens no problem. LOS 7.1.2.
Thanks
Click to expand...
Click to collapse
jjcdennis said:
steadfasterX said:
I have been beating the bushes and looking for a solution. None so far. You mention AA worked on your phone. Are you running LOS 15.1 and if no, which rom? Also re your install can you look in apps and notifications and see if the more options * is shown on the AA app. I have it, but when I select it nothing happens. My old Nexus 5 the * works and Android Auto opens no problem. LOS 7.1.2.
Thanks
Click to expand...
Click to collapse
I run LOS 15.1 build 20181002 and at the time of installing that ROM version I used this opengapps version: open_gapps-arm64-8.1-nano-20180705.zip (download)
AA works here yes. I run it now for several days, daily, no issues here.
My version of AA is 3.7.584044 (attached: View attachment com.google.android.projection.gearhead-ffadc269cc39417e152ffcdd22183045.apk)
Not sure what you mean by "the more options *" but I've attached 2 screenshots of the app settings which may show what you meant.. if not show a pic of that setting.
oh you may meant the gear symbol at the top right? Here it opens fine but as that opens google stuff it makes sense that it fails on yours
.
Click to expand...
Click to collapse
Isn't mine basically the same as yours, other than H815? That gear icon will not open up the more options page. On my Nexus 5 with LOS 7.1.2 it opens a page with Settings for AA ie: Limit wifi, Connected cars, phone screen settings, etc.
If not the same maybe I should run your version of LOS.
jjcdennis said:
Isn't mine basically the same as yours, other than H815? That gear icon will not open up the more options page. On my Nexus 5 with LOS 7.1.2 it opens a page with Settings for AA ie: Limit wifi, Connected cars, phone screen settings, etc.
If not the same maybe I should run your version of LOS.
Click to expand...
Click to collapse
I've mentioned and linked the opengapps version, attached the AA version and mentioned the exact build for a reason yes.
The idea was that you try the exact same setup.
btw: which model do you have?
.-
steadfasterX said:
I've mentioned and linked the opengapps version, attached the AA version and mentioned the exact build for a reason yes.
The idea was that you try the exact same setup.
btw: which model do you have?
.-
Click to expand...
Click to collapse
H812 on the UsU Oreo build H812 build.
So I can copy what you have, other than I'm using the H812 versus the H815 LOS rom.
Thanks steadfasterX
steadfasterX, is it necessary that I format the data when I reload this rom. Takes a long time to restore everything.
jjcdennis said:
steadfasterX, is it necessary that I format the data when I reload this rom. Takes a long time to restore everything.
Click to expand...
Click to collapse
Use my latest preview version of TWRP then you can backup your data AND internal storage . you can first try without format. if you still have issues try to format it and if it doesn't fix anything you can restore by TWRP but ensure that you use build 144 or higher
Sent from my LG-H815 using XDA Labs
OK, thanks again. Will give it a go. I have your latest TWRP, 144_g4_0.
On the positive side after all kinds of failed troubleshooting my G4 has all of a sudden decided to connect with my PC. It shows as H812 in Explorer and in Device Manager as Lemobile Android Device with Android Composite ADB Device driver. A lot easier than using Cloud.
jjcdennis said:
OK, thanks again. Will give it a go. I have your latest TWRP, 144_g4_0.
On the positive side after all kinds of failed troubleshooting my G4 has all of a sudden decided to connect with my PC. It shows as H812 in Explorer and in Device Manager as Lemobile Android Device with Android Composite ADB Device driver. A lot easier than using Cloud.
Click to expand...
Click to collapse
Gave it a go, but as soon as I tapped on AA the error came up. I did format data to start from clean and used the older versions of AA and Google Play.
Update - I reinstalled all my apps via Titanium Pro (not AA) and set things up. I decided to tryy AA one more time before removing it and bingo it opened. Kinda waking on broken glass here and unsure whether or not the app will continue to function. Hooefully this fixed things.
Thanks again steadfasterX.