Develop Bugs

[SOLVED]Help! error 403 play store (3 operator Indonesia)

THE PROBLEM
You can skip this part...
​
please help me
i have an error 403 when trying to download or update ANY application from play store, well the problem is only occur whenever i use 3g connection but when i use wifi connection there is no problem (but i really want to use my 3g connection).
for example when i tried update my angry bird space free edition the error message is : Update for "Angry Birds Space" could not be downloaded due to an error.(403)
and if i tried to download new app for example "dog vs cat" here is the error message : "Dog VS Cat" could not be downloaded due to an error.(403)
i live in Indonesia and using THREE as my provider
-Rooted and bootloader unlocked
-Model number : R800i
-Android version : 2.3.4 (stock rom)
-Baseband version : 8x55A-AAABQMAZM-203028D-56
-Kernel version : 2.6.32.9-DooMKernel [email protected] #14 (but it's seems it's not the kernel problem)
-build number : 4.0.2.A.0.42
i already tried to uninstall google play store update, but when it's automaticaly updated to "Google Play Store" the problem still occur.
(I tried to download from the old market but still the problem occur but without the error message just suddenly the download notification disapear)
and i already tried cleared the cache and data of both the Google Play Store app and the Download manager.
oh and dalvik cache too
i already tried delete the account.db and add it back, i already tried to use my sister google accout.
and even maybe i tried something that even i can't remember
i don't know what to do anymore i already google it and ask the google play support team but they said this :
"Thanks for following up and for providing those additional details about
the issue you're experiencing on Google Play. In reviewing the information
you've provided as well as our records, it appears that this issue is
related to the fact that you're not using the authorized ROM that came
with your device.
Using any ROM besides the factory default may cause the device to have
limited functionality and may cause unexpected behavior with the Google
Play Store app. Unfortunately, we won't be able to troubleshoot this issue
further because the issue appears to be unique to the way your device is
configured, and we can't recreate the issue with our devices here.
To resolve the issue, I recommend using the authorized Android operating
system provided by your manufacturer that can be obtained from their
website or your carrier."
must i go back to stock kernel?? but i love doomkernel and i'm still think that is not the kernel fault, because other user experience this too without doom kernel.
i already search and tried some of the solutions here, but still nothing work for me
please help and sorry for my baaaaaaaaaaaaaaaaaaaaaaaad english
Click to expand...
Click to collapse
"If you are using 3 network and live in Indonesia and unable to download from play store because 403 error... Read on..."
SOLUTION​
For those in the future who is still struggling with this problem this is the solution based on the comment in this post :
"Delete the proxy in the access point setting" ​
That's it! Thanks this guys please​​
khurra said:
Delete the proxy in acces point setting, i'm using 3 operator too and its really work
Click to expand...
Click to collapse
tama_dc said:
exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..
Click to expand...
Click to collapse
Click to expand...
Click to collapse
​
POSSIBLE EXPLANATION​
As this guy said this is probably a Indonesian 3 operator fault
infernalMan said:
whoa thanks dude.
i've been searching for this.
my friend of mine experiencing this too.
tried to remove proxy and its work.
so its 3's bug i think.
Click to expand...
Click to collapse
so maybe best to use some Indonesian language to help other Indonesian here
"Hapus pengaturan proxy di bagian Access Point" kalau masih ada yang mau di tanya silakan saja ​
If your problem still persist please read the rest of the thread, and feel free to ask if you need some help

Try to wipe your cache and dalvik cache. I read somewhere that that might help.

Thanks
but i already tried that's still no hope

Have you tried clearing the market's data then rebooting?

To me it sounds like you accidently deleted a protocol, backup transport, sim toolkit - a system file that manages those things -
while you were uninstalling bloatware or so. Have a check for it

jacklebott said:
Have you tried clearing the market's data then rebooting?
Click to expand...
Click to collapse
Already tried that still nothing
i clear dalvik cache, wipe cache from recovery, and then reboot the device still nothing
sashake said:
To me it sounds like you accidently deleted a protocol, backup transport, sim toolkit - a system file that manages those things -
while you were uninstalling bloatware or so. Have a check for it
Click to expand...
Click to collapse
hmmm i don't understand what you meant can you please tell me a "how to" thanks in advanced

Uninstall update and let it update again. When I have error (eg it shows downloading but it isn't downloading for few minutes) I will always do this.
Sent from my awesome Xperia Play

harunakaze said:
please help me
i have an error 403 when trying to download or update ANY application from play store, well the problem is only occur whenever i use 3g connection but when i use wifi connection there is no problem (but i really want to use my 3g connection).
for example when i tried update my angry bird space free edition the error message is : Update for "Angry Birds Space" could not be downloaded due to an error.(403)
and if i tried to download new app for example "dog vs cat" here is the error message : "Dog VS Cat" could not be downloaded due to an error.(403)
i live in Indonesia and using THREE as my provider
-Rooted and bootloader unlocked
-Model number : R800i
-Android version : 2.3.4 (stock rom)
-Baseband version : 8x55A-AAABQMAZM-203028D-56
-Kernel version : 2.6.32.9-DooMKernel [email protected] #14 (but it's seems it's not the kernel problem)
-build number : 4.0.2.A.0.42
i already tried to uninstall google play store update, but when it's automaticaly updated to "Google Play Store" the problem still occur.
(I tried to download from the old market but still the problem occur but without the error message just suddenly the download notification disapear)
and i already tried cleared the cache and data of both the Google Play Store app and the Download manager.
oh and dalvik cache too
i already tried delete the account.db and add it back, i already tried to use my sister google accout.
and even maybe i tried something that even i can't remember
i don't know what to do anymore i already google it and ask the google play support team but they said this :
"Thanks for following up and for providing those additional details about
the issue you're experiencing on Google Play. In reviewing the information
you've provided as well as our records, it appears that this issue is
related to the fact that you're not using the authorized ROM that came
with your device.
Using any ROM besides the factory default may cause the device to have
limited functionality and may cause unexpected behavior with the Google
Play Store app. Unfortunately, we won't be able to troubleshoot this issue
further because the issue appears to be unique to the way your device is
configured, and we can't recreate the issue with our devices here.
To resolve the issue, I recommend using the authorized Android operating
system provided by your manufacturer that can be obtained from their
website or your carrier."
must i go back to stock kernel?? but i love doomkernel and i'm still think that is not the kernel fault, because other user experience this too without doom kernel.
i already search and tried some of the solutions here, but still nothing work for me
please help and sorry for my baaaaaaaaaaaaaaaaaaaaaaaad english
Click to expand...
Click to collapse
uninstall that play store.. and download this one http://forum.xda-developers.com/archive/index.php/t-1541177.html
hope it will fix your problem..

Reflash the Gingerbread Google Apps zip file. Mine did the same a while back and a flash fixed it

@harunakaze
What I meant was f.e. When I delete the 'SIM Toolkit' via Titanium backup. The 3g service won't work anymore. WIFI is still up and running great, I can also switch 3G on, but it won't ever give a service cause the SIM Toolkit is deletet.
Maybe you have accidently deletet such a backup service / transport protocol. So the downloading from the App store become impossible .

Whoaa thanks for the reply guys
i'm gonna try it all first, then i'm gonna post it here
i'm a little busy now

Well, i already tried allllllllll of it but still nothing workkssssss! this make me
hmmm but now sometimes i got an error 927 instead of 403 what is it?
and what is baseband?
doomlord say in his post "for optimal results it is HIGHLY recommended to use -36 baseband with corresponding libs... " what does that mean?
btw i tried to factory reset my phone, and finally i choose to install the gin2ics rom and i love it but the problem still there
and now i think about using alternative market for my phone any suggestion what market should i use? i want the best one (like amazon, opera mobile app store, fireplace market, etc )
sorry for bad english

It seems that Google Play need really good connection to download apps.
I made a trial, using same wifi connection but with different setting on router, that is the bandwith limiter.
One without limitation simply download the apps, and with 128kbps limitation the phone always fail to download with the same error message.
Also downloading from GPRS and bad 3G connection can make the same failure.

Delete the proxy in acces point setting, i'm using 3 operator too and its really work

error 403
try to use your vpn settings configure it,or any 3 rd party app.same problem i had with yours before now playstore is working fine.its a network thing i might say that causes the problem.freee vpn servers are everywhere...browse

exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..

tama_dc said:
exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..
Click to expand...
Click to collapse
Thanks a lot!!!!:good::good::good:

tama_dc said:
exactly same situation with OP, live in Indonesia and use 3 network, the solution work for me though is deleting the proxy in APN setting, clearing cache + data for play store app, removing google account + reconnect account again..
still don't know where the exact problem lies, but at least solved for my phone.. thanks..
Click to expand...
Click to collapse
thanks brother and its work

khurra said:
Delete the proxy in acces point setting, i'm using 3 operator too and its really work
Click to expand...
Click to collapse
Nice it work....
Thx for solution,now my note back to normal

khurra said:
Delete the proxy in acces point setting, i'm using 3 operator too and its really work
Click to expand...
Click to collapse
whoa thanks dude.
i've been searching for this.
my friend of mine experiencing this too.
tried to remove proxy and its work.
so its 3's bug i think.

[Q] Playstore not working over home wi-fi / error 927

Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks

Batou069 said:
Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Click to expand...
Click to collapse
Every time that I've had that issue, here's what I do. I'm aware you've tried about half of the things, but you missed a step lol.
1) Settings>Apps>Running Force Stop Google Play/Anything else tied to it (I usually stop all Google services)
2) Log out of your Google Account
3) Go into your app drawer, tap and drag the Google Play icon to the "info" to open up the info on the app.
4) Clear data and cache for the app, disregard the warning messages
5) Reboot device
6) Log back in
7)????
8) Profit

I'll give it a try, thanks!

Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.

pillzbury said:
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
Click to expand...
Click to collapse
My problem wont be fixed with any of these as its 927 on all of my devices but sometimes after 11pm it works. and sometimes during a reset of my phone they will automatically download sporadically. Its google servers for me. To bad google's customer service is one of the worst i have seen.

I would have to agree I have the same issue and have had it since December of last year at least. I have an email thread that shows the ongoing issues and they have never fixed a single issue. I can't even load the play store at all now just get connection timed out retry and forget trying all the "fixes" because I have gone through hours and hours and tried every fix that anyone could suggest. For a while I was able to download successfully but not reliably and ONLY ON CELLULAR. Google servers even knew when I was connecting to another phone (using it as a hotspot) and since it was cellular it worked fine. But if I used a real landline wifi it would error every single time. I basically have given up and will not buy another app or even use my android devices and thankfully I have others to use since I work for a phone company but google is absolutely pathetic in this. Google's suggestion is they are working on it and there is nothing else they can do for me. That's fine if it was a few days or maybe a few weeks but this is well over 4 months and they are making products unusable.

[Q] [ASK] Playstore not downloading anything after update to 2.18.40.12

Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...

Did you try hardware reset?

Sammaul said:
Did you try hardware reset?
Click to expand...
Click to collapse
hi, Sammaul... thanks for your reply,
hardware reset you mean factory reset?
i haven't factory reset it yet, but I already reflash it (with same update number)...
still backing up data before factory reset as the last resort...
is there any i can do before i decide to wipe all data to factory setting?

reaf said:
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Click to expand...
Click to collapse
try uninstalling google playstore and reboot,it will take time to upgrade,then try

i have same problem too before uninstall google play and service......reboot...install it again...

hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps

ansebovi said:
try uninstalling google playstore and reboot,it will take time to upgrade,then try
Click to expand...
Click to collapse
pato2015 said:
i have same problem too before uninstall google play and service......reboot...install it again...
Click to expand...
Click to collapse
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
zerg_protoss said:
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
Click to expand...
Click to collapse
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:

Have you updated google play services? if not then try to access google play after updating it..

reaf said:
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Click to expand...
Click to collapse
Well if not working try reseting the phone

I had the same problem yesterday, and I tried to check the My Apps menu in Playstore, it happened that all apps in "Installed" tab are downloading updates all at the same time. So I cancelled all the process and everything is back to normal.

Update Error
Hi! I'm having the very same problem. Any advice please?

Are the apps you are trying to update on the micro sd. If so try moving them to the device storage before you update.
Sent from my ASUS_Z00AD using XDA Free mobile app

Possible solution
@reaf
A factory reset should work. However, I disabled my downloads app and the downloads provider and the play store refused to open.
I think that you should try to disable both of them; wipe any data or cache.
Then reboot and enable them and reboot again.
This should solve the problem.

Nexus 7 2013 Marshmallow not play store joy...
My Nexus 7 2013 updated with latest OTA Marshmallow some time ago, have rebooted a couple of times since then, suddenly stopped doing any app updates even though it seemed to think it needed to do so. The downloading progress bar would just go on forever. I finally got fed up and reset cache and data, rebooted and nothing. Then I did a factory reset, but let it try to re-add all my apps, that was taking forever as well and never actually getting anything to complete the installation. Then I did a factory reset without restoring any apps. The tablet runs, I can surf the web, lots of other things, but when I start the play store it apparently is the older version of the play store and it never wants to update itself. When I click the play store build(5.12.7) within play store settings, it says there is a newer version available and will be installed. That hasn't happened for 2 solid days now. I can't get any apps to install at all and the play store is stuck on the older version.
Advice?
P.S. Yes, I have a good WiFi connection.

I am having this issue now on Zenfone 2 version 4.168. Somehow, this started happening after my friends wifi went down. When it came back I still couldn't use it effectively. I could not connect to games or google play store. I tried clear cache and data from services and play store one by one but no solution. I booted to recovery and wiped cache from there still no difference. Factory reset was only solution that worked and that was my last resort. I thought the wifi I was on got hacked or ddosed because thats when issues started. So it has happened again after I did the factory reset. I synced my apps from gmail after I reset and it was fine for at least 4 hours till now I can't connect to game of war and when I go to play store and my apps, I get can't connect to play store.

I can't download apps from Google play

Does anyone know what can I do? what happens is that I install the Android 10 update and it doesn't let me install applications from Google play I already did the cache removal but I still can't download (European version)

Maybe force stop and clear all data? Not just cache.

I already did it anyway but it doesn't work

lefransua said:
I already did it anyway but it doesn't work
Click to expand...
Click to collapse
Stuck at 'waiting for download' or do you get an error code?
I had a problem with the VPN (used by my adblocker) after the update, it kept losing connection. Couldn't figure it out so backed up some app settings and did a factory reset. Everything works fine again now.

Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data

lefransua said:
Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data
Click to expand...
Click to collapse
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.

Hinterecke said:
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.
Click to expand...
Click to collapse
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?

lefransua said:
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?
Click to expand...
Click to collapse
Connect to someone else's wifi to check if your wifi really is the problem. If so, unplug it for a few seconds. Maybe that helps.
Or visit APKMirror and update the play store.

Google Play not installing or updating apps

Hello, I am with Lineage OS (19-20230130-NIGHTLY-gauguin) and for about a week Google Play has stopped working.
It opens normally but when trying to install or update it gets stuck in downloading and then goes to failed. I have enough memory space and haven't made any changes to the device other than updating Lineage OS from time to time via the built-in updater.
I have installed Aurora market and connect it to my google account but the same thing happens when I try to install or update an app: it stays downloading and then fails.
Things I've tried, without success:
- Clear cache and data from Google Play, Google Play Services and download manager.
- Uninstall updates in the Google Play app.
- Uninstall the app from Google Play by fastboot and reinstall it.
- Remove my Google account from the phone and put it back in and sync it.
Any ideas?

Could you figure out where it fails? Perhaps it's "just" the network:
I have an adblocker on my router and lately I couldn't login into several sites properly until I switched from WLAN to mobile.
Alternatively you could try
https://f-droid.org/en/packages/com.aurora.store/
It's like Google Play Store without the need for an account.

SigmundDroid said:
Could you figure out where it fails? Perhaps it's "just" the network:
I have an adblocker on my router and lately I couldn't login into several sites properly until I switched from WLAN to mobile.
Alternatively you could try
https://f-droid.org/en/packages/com.aurora.store/
It's like Google Play Store without the need for an account.
Click to expand...
Click to collapse
Thanks for your response. It shouldn't be the network because I'm able to navigate properly. Anyway, I tried both wifi and phone data with the same result. Also, it started happening just a week ago and I have been using the same connection all the time so I would discard it be network related.
Aurora I tried already and gave the same problem as Google Play.

san000 said:
Aurora ... same problem as Google Play
Click to expand...
Click to collapse
Oh, weird, didn't expect that at all...

SigmundDroid said:
Oh, weird, didn't expect that at all...
Click to expand...
Click to collapse
Indeed it's weird... I thought it could be an issue like this but in my case I didn't do an upgrade to a higher LineageOS version, just normal updates.
BTW I love your username

san000 said:
Lineage OS (19-20230130-NIGHTLY
Click to expand...
Click to collapse
Hang on a second, just tried my FP3 which was on 20230123 and updates working (there was one: Android Auto). Now updating to 20230130 and checking again...

Still updating...
Someone in that reddit link mentioned mindthegapps... I vaguely remembered that I was slightly annoyed/confused with the directions given in the LOS wiki:
OpenGApps vs MindTheGapps
https://wiki.lineageos.org/gapps
Finally decided to go with MindTheGapps... do you recall your choice?
Ah, it finally finished updating: Aurora is up and working (at google translate installed like a charm and works).