Strange Google services behavior after latest AT&T update - Samsung Galaxy Note 10+ Questions & Answers

I received the latest AT&T update a week or so ago containing the 2.5 One UI update. After the update, I am experiencing some really strange issues with a variety of Google services.
1) Google Play Store updates are stalling. Most apps will download to a high percentage of completion (98% for example) and then just stall. If I leave the phone sit for a long time, eventually the updates will finish. This happens with every single app update or new download. I have 100GB free on the phone and it occurs on multiple networks (WIFI and AT&T).
2) GMail attachments won't download. They also stall at 0%.
3) I don't receive any incoming text messages when Google Messages Chat is enabled. Turning off chat and switching to SMS works though several texts say they failed to send and I have to retry (and they always end up going through). WIFI Calling is enabled.
4) Notifications from multiple apps are returning after I swipe them away. (Notification reminders is turned off in accessibility settings).
I did the usual - cleared cache in Google Play Store, Google Play Services, Google Services Framework, Download Manager. I cleared the cache after booting to recovery. When none of that fixed it, I completely reset my phone to factory conditions. Everything worked fine for 2 days and then today, all of the problems came back.
Everything else about the phone is normal as usual. I can't figure this one out and don't know what else to troubleshoot.

Try clearing the system cache on the boot menu.

blackhawk said:
Try clearing the system cache on the boot menu.
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Click to collapse
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)

jkcarp94 said:
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
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Click to collapse
That's it. Can work like voodoo on lots of gremlins.
If that doesn't get it try clearing data on the Google apps. Might have to take it back to the stone age but probably not.
Reboot afterwards if you do. Playstore is a pain.
If the OS hasn't been reloaded since Q was flashed consider reloading to get a snappy clean load.
My 3rd OS load is the best.
Although I'm still running Pie, it's fast and very stable... lol, I like dinosaurs. I don't update a lot as it usually causes more problems than it solves.

I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?

jkcarp94 said:
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
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Click to collapse
Sometimes you're better off staying on the factory load versions. I never let auto updates run.
I keep Playstore disabled unless I want to use it or check for updates because of this and it also is a resource pig.
Manually doing it makes spotting the trouble maker easier.
I also keep backup copies of known good updates for system apks so that the factory load isn't my only recourse if a apk been updated more than once. APK Export is a great freeware app for doing this. Backup all your Playstore apps too for faster and easier reloads. Plus if Playstore discontinues the app, you still have it. Been boned by Playstore* once too often.
*sometimes the software goes greedy, gets sold or there's a licensing issue. Either way once it's gone having a known good copy makes life so much easier.

Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.

Foguet said:
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Click to expand...
Click to collapse
A reload probably won't help. It will very likely reoccur.
It sounds like a 3rd* party apk is the culprit.
Find the root cause and correct it.
It may be just a setting issue in a 3rd party apk.
*they include carrier, Samsung and misc others you installed.

Related

Apps won't download from Play Store

I can no longer download apps from the google play store. I press download, it says "Downloading...", the loading bar has small lines going across it, but progress never starts, and it sits there like this. Does anyone know how to fix this? I am running Tiny CM10.1.
My problems with the play store were solved when I wiped and reinstalled from scratch. This a sudden thing, or have you made any changes lately?
Others have also reported success by going in to Apps Management and choosing "Clear Data" for the Google Play Store. (There's also a Google Play Services in the list...not sure if it's necessary to clear that, too.)
I have had this problem somewhat recurringly on this rom, it didn't work for a while, then I cleared play store, download manager, basically anything with Google in the name. Other times this fixed it, but this time it wouldn't work even after a restart. I ended up getting it to work by rebooting to recovery, wiping cache, and restarting.
c_raethke said:
I have had this problem somewhat recurringly on this rom, it didn't work for a while, then I cleared play store, download manager, basically anything with Google in the name. Other times this fixed it, but this time it wouldn't work even after a restart. I ended up getting it to work by rebooting to recovery, wiping cache, and restarting.
Click to expand...
Click to collapse
I Just had the same problem. Here is how I fixed it,
- Uninstalled updates for Google Play
- I added a New Google Account.
- I Then signed into the new Google Account, Then Sign Into Your Main Account
And "BOOM" problem solved.
I never had this problem until recently and it's happened several times now. It seems to happen after a major change to my system ie rom update or multiple app updates or Tibu restore I not really sure. I tried several methods of un-installing & re-installing the play store app and wiping it's cache and data with varying degrees of success.
What has worked every time without fail is a complete cache wipe with "CacheMate for root users" app.
Sent from my cm_tenderloin using Tapatalk 2

[Q] !!! Bunch of google play errors on every restart !!!

I have been seeing these bunch of errors (screenshots) at every re-start for the past couple of days. I am running Viper Rom version 2.5.
I tried to run the GPE rom as well but i get the same errors on that rom as well. Not sure what the issue is but nothing is broken apart from the weather app/widget not able to find the current location. It just shows 'current location' instead of the actual location. But this does not affect the Maps at all, it pin points my exact location on the Map.
Can anybody help with this?
Sounds like a dirty flash, did you do a factory reset? A factory reset should fix that.
Misledz said:
Sounds like a dirty flash, did you do a factory reset? A factory reset should fix that.
Click to expand...
Click to collapse
Yes i did a reset and clean flash. Still has the same issues.
I'm having the same issue on viper 2.5. Never had problems before. I even followed steps to convert play store from user to system app and downgraded play services to the latest 5 version, in which everything works well, cleared data/cache/defaults, uninstalled and reinstalled market. But every time I reboot it updates to version 6 and the problems begin. I even used disable services app to prevent it from updating, but still happens. Any help would be appreciated. (Forgot to mention that all apps work well but with constant error pop-ups)
Glad you wrote this. Been having same problem a UK rom debranded m8. I get the same errors restart but google play is popping up saying there's been a problem followed by a goggle services popup. I narrowed it down to either news and weather app or me just getting a new car and syncing with it. Filling in a zip code made the errors less. Still annoying as hell. Either latest google play update borked things or news and weather is causing a big fluke like it has several times in the past.

process.acore has stopped (clearing contact storage won't work)

My fiancee has a fire phone, and she's had it for a few years. For the most of it, she's been using CM11 as her custom ROM. A few weeks ago, she mysteriously got it, and it wouldn't go away except when she disabled contact storage, but then she couldn't make phone calls. She then removed the dialer and it caused even more problems. I had to fully wipe her phone and re-flash back to Fire OS to get her dialer back. I then put CM11 back in, and everything was fine for awhile. Four days later, when Facebook updated, it did it again. We deleted Facebook, deleted the cache from contact storage, all that crap shown on Youtube, and still nothing. She opens up Chrome, it would pop up "process.acore has stopped", same with PlayStore. I wiped her phone again, then flashed her phone over to SlimKat, wiped dalvik cache, system, data, etc. It worked fine for a few days, then she opened up Cortana, and it's doing it again.
What apps have you disabled or uninstalled and/or installed since last wipe? Did you set it as a new phone after tou reinstalled cm11 or slimkat?
Try safeboot by clicking power button, then click reboot. Hold both volume up and down button while it fully reboots. You will see safeboot logo on screen. See if you get same error in safeboot. If not, then a change you are doing after fresh install is messing up your phone. Do a fresh install, then restore/install/uninstall one app at a time to see which app is responsible.
Every time I factory reset the phone, it's fine for awhile until some random app causes it again. The cause is different every time. At first, Facebook was the cause, then adding another Gmail account, then Reddit. We'll try your advice then get back to you.
If it is fine for a while, it is probably being triggered by some system app such as Google play services updating itself. I would suggest disable auto updates in play store and disable Amazon store if you haven't already. When phone prompts you that app updates are available, update one app at a time, (if have titanium backup and rooted, can backup the app before you update it). Once you find the culprit, open it in play store and disable auto update by un-checking the option by clicking three dots on top right. I had to do that for google play services because it was causing similar issues. Your issue may be related to contacts as well as calendar (clear calendar data but do not disable default calendar app from amazon)or one of the related background processes that is automatically updated but the updated version becomes incompatible with kit Kat causing all apps that depend on it to force close.
Check if your Google play services is newer than 10.0.84 version at the time acore error starts happening. If it is newer version then go to apk mirror website and download 10.0.84 version, uninstall the newer one and install this older one. Please do update if anything you did fixed the problem. Thanks.
Sent from my SD4930UR using XDA-Developers Legacy app

Play App Update do not install (download is ok ...)

Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
frantek said:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
41rw4lk said:
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
Click to expand...
Click to collapse
Thanks. Tried all this already. May be it's liked to my WiFi problem as it seems to be "better" now. If the problem persists I think I will try to factory reset it ...

Problem with gallery and play store

Hi everyone!
I hope not to have the wrong section. I have some problem with my samsung note 10 plus Exynos, and I don't understand what it could be, maybe samsung updates? (I currently have the latest version of android 10)
My problem is the following: for some time downloading applications from the google play Store is problematic, it often crashes and does not finish downloading the application. I have already tried several times to clear data and cache, without solving. Another problem concerns the gallery, if I download a photo (from chrome or whatsapp etc.) it does not always appear in the gallery immediately, but a few minutes pass. It only happens with the samsung gallery, with other applications it does not happen, everything is regular. Again tried several times to clear the cache and data, without success. In addition I also did a hard reset from recovery, but I have the same problems. How can I solve? Thanks!
Hi all, finally i have found the solution.
To resolve, you need to install "Heartbeat Fixer for GCM", and set refresh to 2 minutes. (https://play.google.com/store/apps/details?id=io.github.mobodev.heartbeatfixerforgcm).
Hope that can help someone. Bye!
Try clearing system cache.
Clear Google Play Services data.
Try rolling back effected apps to their factory load versions.
If you have done a major firmware update without a factory reset, do so now.

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