Touch screen with horizontal dead zones - OnePlus 3 Questions & Answers

Suddenly i have 2 horizontal bars that are dead to touch, there was no phone drop or miss usage the phone was charging during the night as usual, and this morning it was in the current state.
Please see the attached screenshot.
I did a cache clear which obviously did't do anything, i just opened the phone and detached and attached back the cables these two and this one sadly it did not work
Any idea why these 2 areas specifically and why do they have the same exact size ? Can it be another cable ?
Any ideas on what i should o next ? I realllyyyy want to avoid buying a new screen or phone so any help is really appreciated.

Currently i am trying this sort of discharge technique, seems a bit amazing to work but there is nothing to loose, and there are several reports of it working around the web
https://www.youtube.com/watch?v=VERfODYHX3g
But so far no luck, I wonder if the OP3 has some sort of discharge protection trough the screen, or if there is any other way to send a discharge to the affected rows ?

Related

[Q] Completely Grey Screen

I was hoping to turn my wife's old epic 4g touch into a cheapcast. So I bought an mhl adapter from monoprice. She hasn't used her phone in a few months so it was completely dead, so I charged it up and booted the phone and the screen was acting really funky with grey lines and such. The problem just seemed to get worse and worse over a ten minute period, and now the screen is just grey with lines sometimes, and completely grey at other times, every once in a while I can see the screen barely through the lines.
Capacitive buttons seem to still work and I can tell the touch screen is still working as I can unlock the phone, but I can't see anything on the screen at all. I did have the MHL adapter hooked up for a few minutes to verify it worked, and it did but thats it.
I seen some other threads about the grey lines being a battery issue, but I have three batteries for the phone and the same issue with all three. Two are cheap batteries and one is the original samsung battery. And I couldn't find any threads about a completely grey screen with a working touch screen.
So is it dead? Would recovery possible fix this? If so how the heck do I get to download mode without being able to see the screen?
This phone is stock unrooted with whatever the latest firmware update from sprint was. Sorry I can't give you more details, it wasn't my phone so I haven't messed with it too much.
Maybe one of the ribbon cables came loose.
sent from my Provari with a mini rda!
Yeah I may have to do a tear down. Just seems odd that it would slowly degrade that way. Oddly enough I tried the MHL adapter again and it will display the screen, but its pretty difficult to type on the screen that way. I would probably be golden if the phone was rooted. Then I could easily load some vnc software and be done, but alas Its not rooted...
Not sure if you know how or not. But put tge phone in download mode and use a one click version no data of the same stock version number. Now its rooted and you lost no data in the process. You can find your build version in the about phone section of your phone. So if you have fl24 look up the one click no data version
sent from my Provari with a mini rda!
It is likely that the battery is shot. What happens with lith-ion batteries is when they lose all of their charge, the become unstable to completely useless. When the phone dies, the battery still has about 20% charge left. Over time that charge drops to levels making the use of it inadvisable. I suggest trying a new battery first. If that does not fix it, we can work from there. Order one and check the flex cables in the meantime. An unstable battery can cause undesirable behavior of the device to include screen issues.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I suppose thats a possibility. Unfortunately I've already done a factory reset on the phone so theres not much there anyway. I'm used to nexus phones that make it super easy to root and sideload via adb, so I'm just going to have to dig in and do some reading on this phone so I can put all the pieces together. Certainly I'll choose that option over doing a tear down. Teardown will be the last resort.
Hey Thanks GrayDiggy, Unfortunately my cheap cast project is starting to add up a tad. I was hoping with three separate batteries I could eliminate that as an issue. I'll see if i can source a new battery cheap.

[Q] Touchscreen behaves erratically when charging

Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Well, at this point its hard to guess from here. Can you upload some snaps/videos ? It would be helpful for anyone who visits the thread. It doesn't take much time either. :good:
Is it a brand new phone? if not I think the digitizer is going bad.
scorror said:
Is it a brand new phone? if not I think the digitizer is going bad.
Click to expand...
Click to collapse
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
warpkid said:
Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Click to expand...
Click to collapse
Do you have a case on your phone? I have a UAG case and the charger sometimes doesn't fully click leading to that behaviour. Without the case there is no problem using the phone while charging.
Maybe the stock charger is faulty. Probably the wires has lost continuity.
I have the same issue with a unofficial charger (2.0A).
No issue with original charger (1.5A)
You are not alone
I also have a HTC One M8 with the same problem!
I have to disconnect the USB cable so that I can use the phone correctly without 'phantom touches' activating things I didn't want.
A classic example is pressing the back button will more often than not take me to google now. It's not supposed to do that. It only ever does this when charging.
Also when using any app the phantom touches will activate things I didn't want it to. Some apps will indicate which button you clicked and this is the perfect way to see this problem in action, because buttons will be clicking that you didn't even touch.
It's almost like the touch screen becomes ridiculously sensitive and even just a touch of breeze from a fan can activate a phantom touch.
My phone has done this since brand new. I've had the phone for around 3 months now. There was a software update since I had the phone and it didn't fix the problem.
It does this for me with the stock USB cable, samsung USB cable, generic USB cable, charging from AC/PC/Car it doesn't matter.
It even has the problem when the battery is at 100% with the cable connected.
The only way to accurately use the phone is to unplug the cable!
I'm in Australia on the Telstra network
Android: 4.4.3
HTC Sense: 6.0
Software: 2.23.841.1
HTC SDK API 6.25
Erratic Touch on Verizon HTC One M8
This has been driving me mad.
Got Verizon Variant Red HTC One M8 near the beginning of August.
I bought a spigen clear case, a longer usb cable, and a 2AMP charger to use at work. I was chewing through the battery while playing Clash of Clans on it at work.
I pretty much always turn on visual feedback for touch on my smartphone now and noticed sometimes while playing Clash I would see multiple touches go in a horizontal line across my screen (if you do not know you play clash of clans in a horizontal position so technically the lines would run vertically down the phone)
I also have a tempered glass screen on my phone so I figured it was some kind of freak nuance with the case pushing the glass or something.
Bought a UAG Case for my phone, few days later I notice the same behavior, bought cases have a small "lip" to protect the screen if you drop the phone face down, I again figured this must be the culprit and bought a new case.
Barely there Clear case by casemate, I have had the case for 3 days and today is my first day at work since, immediately upon connecting my charger I noticed the erratic touch behavior.
At this point I realized it was never the case, it has to be something with charging in general or the specific charger I am using.
Anyone got any clue what is actually causing this issue?
Links to all of the hardware I mentioned in this post for clarification:
iXCC-SMART-Capacity-Travel-Charger/dp/B00HPTU0OU/ref=sr_1_16?ie=UTF8&qid=1410767078&sr=8-16&keywords=2+amp+charger
Hi-Speed-Braided-Tangle-Free-Charging-Motorola/dp/B00HZXYYQ6/ref=pd_cp_cps_2
Case-Mate-Barely-There-Case-HTC/dp/B00IZFYI28/ref=sr_1_1?s=wireless&ie=UTF8&qid=undefined&sr=1-1&keywords=barely+there+htc+one+m8
Spigen%C2%AE-STRONG-FLEX-Release-Capsule-Premium/dp/B00IF5B218/ref=sr_1_6?s=wireless&ie=UTF8&qid=1410767095&sr=1-6&keywords=htc+one+m8+case
URBAN-ARMOR-GEAR-Case-HTC/dp/B00IEFUB3E/ref=sr_1_1?s=wireless&ie=UTF8&qid=1410767120&sr=1-1&keywords=uag+htc+one+m8
EDIT: not enough posts to post links, but if you just insert the standard amazon address in front of all of those you'll get to the items in question.
Hi guys, any news?
I'm experiencing the same issue and this is driving me mad.
Experiencing this with different chargers. My cover is a Spigen Ultra Hybrid Metal Slate...if I put it off, theres no problem while charging
Greetings from Switzerland
Hi guys,
I have faced the issue as well. In my case, if I charge the phone using the dot view case then the touchscreen behaves wrongly. However, if I charge the phone with no case at all it works fine.
Anyway after I flashed the latest firmware (.401.6) the problem is gone. What firmware do you have?
Cheers.
Hi Guys,
For anyone interested, I have just noticed that it happened depending on the charger also.
Cheers.
I have the same problem
Using htc one m8 developer edition 4.4.2. This issue comes with every charger. With or without case or screen protection.
Yep, I've noticed this issue as well. Any solution?
warpkid said:
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
Click to expand...
Click to collapse
If it's brand new, take it back for a replacement. The sooner the better because the longer you wait, the more they may think it is user caused.
I just got my phone replaced due to bad mic. I had a brand new one on release day and now I got a refurb both suffered the same issues. It's not always that it does it but it certainly pisses you off. Same symptoms as the op describes, I have yet to find a permanent solution.
This is so super irritating. I feel you. I just found out though that it occurs when I have my case on.. So whenever i use the phone when I'm charging I have to pull the case off. It really doesn't make any sense lol but this is my workaround for this bug.
I also have the same problem
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
jaycaplan said:
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
Click to expand...
Click to collapse
I have the same issue with mine; I found a website which said to do the following:
Using two fingers swipe down on the status bar then touch the gear icon > Display & Gestures > G-Sensor calibration
Place your phone on a flat surface then touch Calibrate.
After the calibration process has finished tap Ok.
You should also calibrate the finger touch on your screen to deal with the keyboard issue.
Open “Settings” and go to “Language and Keyboard”
Tap “HTC Sense Input”
Tap “Advanced”
Tap “Calibration tool” (Calibrate your screen for a better touch experience)
Now you are asked to type the given sentence
One done, Calibration Complete message appears
Hit “Reset Calibration” to reset screen to factory default
Click to expand...
Click to collapse
It's still present, but it hasn't been as bad - I turned on the visual feedback in the developers settings, and you can watch the cursor fly all about the screen like it's possessed!
Same issue here, on the latest software. This is my second m8 with the same issues.

tab gets flickering screen and reboots

I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
NightShadow02 said:
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
Click to expand...
Click to collapse
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
i was thinking about that but i'm afraid of voiding warranty. do i even still have warranty? due to the knox?
flhthemi said:
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
Click to expand...
Click to collapse
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I'm not by any means an expert or repairman of any kind, just so you know. I'm thinking maybe a loose connection at the terminals on the board the battery connects to or if they use a separate board for the battery to connect to and then to the main board it may be somewhere along in there. Maybe a loose wire going into the tab that connects to the prongs. It sure sounds like something isn't making a good connection. Sounds like a load gets put on it and it and that bad connection can't handle the load.
Might just be you're going to have to send it off...
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Same Symptoms
NightShadow02 said:
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Click to expand...
Click to collapse
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
misrasandeep said:
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
Click to expand...
Click to collapse
nope, ever since the Power Saving mode solution, it hasnt flickered and rebooted yet. and my warranty was expired by that point so i didnt bring it to the shop. no noticable reduction in performance so far
possible battery connector
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I have seen this problems on 2 tablets 10.5 and 8.4 the connector where battery is connected on motherboard gets loose which causes reboots and flicker
Solution in my case was resoldering that connector again
i had the same problem, opened up my tablet, just disconnected the battery, cleaned the contacts, pushed it back, made sure its nice and snug, put it all back together and now battery doesn't drain as fast, no more flickers and reboots!
hmm. i'll have to give it a try. you think this may be something to do with condensation?
Sorry for the bump, but I'm having this issue as well on my S 8.4. Custom ROM. The thing with me is that it's not consistent. One day, it will do it a few times; others, no issues whatsoever. I'll try the suggested if it gets progressively worse.
Hey guys,
Unfortunately our home's tablet (Tab s 8.4 Wifi) has the same problem.
It never did weird whatshowever, but when I flashed a custom rom (which went perfectly smooth actually) the screen flashes and the tablet reboots sometimes.
Now it weird that this never happened before and only when I flashed a custom rom it began showing this behaviour.
I am affraid of opening this tablet, and I guess because of the custom rom there is no warranty left anymore (or can this be bypassed by some terminal trick?)
Also I question myself if this is not a software issue, and that it can be fixed with software or so?
Thanks for answering!
My Fix
Hey Guys!
I might have some surprising news to tell about this "issue".
I saw some unboxing video's and saw at what place the battery connector was placed. It was some sort of a 'push to click' system.
So what I did was the following:
I pushed the tablet at the place of the battery connector. I tried this at various places until I heard a *click*.
Now I don't have this issue anymore. Jay!
I hope this will help you too!
I started to have the same issue on a Tab Pro 12.2, presumably after the battery has lost considerable amount of its energy. Normally I remember this tablet to have a dazzling 10+ hours of usage time. Just after some serious usage time of more than 2 years this issue started, along with increasing temperature and finally reboot. From time to time Android gave a warning message about overheating. From time to time charge values drop big values at a time. From 45 to 20 or 80 to 50. Seems arbitrary. This was happening even when I was on stock, then I switched to some Android 6 stock port from some other tablet. Still the same.
I believe the battery needs replacement. (That's obvious after 18 months, I just mean blinking is related to this) Hope I can find a high quality one cause there are several garbage batteries.

HTC 10 Half of Display Not Working After Screen Replacement

The battery on my HTC 10 was completely shot and needed to be replaced. I'm a careful person by nature and this being my first phone repair, I bought an extra screen just in case something happened getting it apart. Followed a guide by jerryrigeverything on how to take apart the phone, got the battery replaced, everything seemed to go smoothly. When I went to test the display before screwing everything together, the new screen I installed lit up, but the right half of the display only showed as a repeating segment from the middle of the screen. Thinking the connector was loose, I disconnected and reconnected the display and made sure everything was tight: same problem. I reinstalled the original display, which I made sure had worked after cutting through the adhesive before I disconnected it, and now the old display is also showing the same issue.
The touch screen on the broken side of the display still works, I'm able to type PIN numbers and whatnot even though I can't see them properly. Only thing I can think of is maybe the connection actually got some debris or something inside of it? I don't think I damaged anything, as I was super careful, but it was also my first time opening up a phone.
Sorry for the inefficiently worded post. Any help would be really appreciated.
Did you resolve this?
I have exactly the same issue you describe after my screen replacement (with two new screens) Believing the first was a dud.
I have done many screens/batteries on my m7, m8's previously never having a problem.
I'm currently back to running my M8 and miss my 10!
Anyone reading this and has any suggestions they are all welcome!!
Thank you in advance
Exactly the same issue this guy has
https://youtu.be/RpdCuMiTOn8
I'm now wondering if it is just bad aftermarket screens?
Has anyone else replaced their screen successfully, if so where did you get the screen?
Thanks Rory
I have been having the same problem. I just tested screen number 4 that has the same exact problem. Is there a specific brand that is known to test well?
I dropped my 10 in water at work...believe it was a salty water at that. It stopped working completely. I opened the phone to check the internal components for damage and I broke the LCD doing so. I replaced the battery and the screen at almost the same time. I think it may have been a week or two apart.
The battery is still working. The screen worked initially but the phone kept getting really hot and the heat kills the phone. I tried keeping it cool at all times which kept it operational. It hasn't been activated since I quickly replaced the phone with another of my lines upgrades. I went back to the phone to check it out and try using it as a replacement for my daughter but the screen no longer works.
The battery charges just fine...the led light indicates that well. I've tried reinstalling it several times with no success getting the screen working again. I tried the original screen to check and I could see light and it was responding but its not usable so I'm stuck with a phone that has a new non-working display. I think the brand was called DIYRepair or similar.
If anyone has encountered this and has advice...I'd be happy to try anything.

[Q] Screen flickering because of (top old and weak) battery?

Good evening,
Since a short time I have problems with my Tab S (10.5 LTE)
The display is now flickering so hard that the tablet can hardly be operated.
Initially, it was only after starting, but now it's getting worse.
Today I unplugged the connector to the battery and connected it again, just like the display flat cable, without change ...
Here I attached a video that shows the problem: https://www.android-hilfe.de/attachments/20180725_231014-mp4.648541
What could it be? The battery that makes the bend after 4 years or something else like the display cable or even the display itself? The battery for 20-30 € I wanted to change anyway, even if the current still holds pretty well. Could not explain to me why the flickering should come from a battery.
What do you think? Who had the same problem and could solve it?
Thanks and regards
Hi, I've faced similar problems.
We talked about it here :
https://forum.xda-developers.com/showpost.php?p=76242206&postcount=749
https://forum.xda-developers.com/showpost.php?p=76247114&postcount=754
Sadly, you may not fix it.
Hope this helps.
I was having this problem as well. I just reseated the battery in the device (power connector) and it seems to have gotten better.
j1gga84 said:
Good evening,
Since a short time I have problems with my Tab S (10.5 LTE)
The display is now flickering so hard that the tablet can hardly be operated.
Initially, it was only after starting, but now it's getting worse.
Today I unplugged the connector to the battery and connected it again, just like the display flat cable, without change ...
Here I attached a video that shows the problem: https://www.android-hilfe.de/attachments/20180725_231014-mp4.648541
What could it be? The battery that makes the bend after 4 years or something else like the display cable or even the display itself? The battery for 20-30 € I wanted to change anyway, even if the current still holds pretty well. Could not explain to me why the flickering should come from a battery.
What do you think? Who had the same problem and could solve it?
Thanks and regards
Click to expand...
Click to collapse
Actually I'm having the same problem but on my Tab S2. It happens once the battery depletes below 30%. I believe the problem is down to the battery depleting so much that it can't power the display and/or higher clock speeds. The solution is definitely to replace the battery.
Thanks for the information.
I did that, replaced the battery and also the flex cable for the display but no success, the problem still persists
It seems that my mainboard is broken somehow or the touchscreen and the Tab S is not repairable anymore..
I will maybe buy an used one again or wait for the Tab S4
Regards
Sent from my SM-G960F with Tapatalk
M9x3mos said:
I was having this problem as well. I just reseated the battery in the device (power connector) and it seems to have gotten better.
Click to expand...
Click to collapse
Same.
Sadly my SM-T800 screen started having this flicker problem. Nothing helps. The battery connector "looks good", but then I don't have the eyesight to see what's really going on. The logic board on the T800 has a very unfortunate packaging where the battery connector is next to a heatsink. I certainly couldn't resolder it myself even if I tried. I guess this is the end of road for my Tab S.
https://i.ebayimg.com/images/g/Yv0AAOSw6eRcWaTL/s-l1600.jpg

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