[Q] Completely Grey Screen - Samsung Epic 4G Touch

I was hoping to turn my wife's old epic 4g touch into a cheapcast. So I bought an mhl adapter from monoprice. She hasn't used her phone in a few months so it was completely dead, so I charged it up and booted the phone and the screen was acting really funky with grey lines and such. The problem just seemed to get worse and worse over a ten minute period, and now the screen is just grey with lines sometimes, and completely grey at other times, every once in a while I can see the screen barely through the lines.
Capacitive buttons seem to still work and I can tell the touch screen is still working as I can unlock the phone, but I can't see anything on the screen at all. I did have the MHL adapter hooked up for a few minutes to verify it worked, and it did but thats it.
I seen some other threads about the grey lines being a battery issue, but I have three batteries for the phone and the same issue with all three. Two are cheap batteries and one is the original samsung battery. And I couldn't find any threads about a completely grey screen with a working touch screen.
So is it dead? Would recovery possible fix this? If so how the heck do I get to download mode without being able to see the screen?
This phone is stock unrooted with whatever the latest firmware update from sprint was. Sorry I can't give you more details, it wasn't my phone so I haven't messed with it too much.

Maybe one of the ribbon cables came loose.
sent from my Provari with a mini rda!

Yeah I may have to do a tear down. Just seems odd that it would slowly degrade that way. Oddly enough I tried the MHL adapter again and it will display the screen, but its pretty difficult to type on the screen that way. I would probably be golden if the phone was rooted. Then I could easily load some vnc software and be done, but alas Its not rooted...

Not sure if you know how or not. But put tge phone in download mode and use a one click version no data of the same stock version number. Now its rooted and you lost no data in the process. You can find your build version in the about phone section of your phone. So if you have fl24 look up the one click no data version
sent from my Provari with a mini rda!

It is likely that the battery is shot. What happens with lith-ion batteries is when they lose all of their charge, the become unstable to completely useless. When the phone dies, the battery still has about 20% charge left. Over time that charge drops to levels making the use of it inadvisable. I suggest trying a new battery first. If that does not fix it, we can work from there. Order one and check the flex cables in the meantime. An unstable battery can cause undesirable behavior of the device to include screen issues.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

I suppose thats a possibility. Unfortunately I've already done a factory reset on the phone so theres not much there anyway. I'm used to nexus phones that make it super easy to root and sideload via adb, so I'm just going to have to dig in and do some reading on this phone so I can put all the pieces together. Certainly I'll choose that option over doing a tear down. Teardown will be the last resort.

Hey Thanks GrayDiggy, Unfortunately my cheap cast project is starting to add up a tad. I was hoping with three separate batteries I could eliminate that as an issue. I'll see if i can source a new battery cheap.

Related

[Q] Crazy digitizer issues

Just activated a Epic 4G Touch last night. Been playing with it pretty much ever since but I'm having a strange problem with what appears to be the digitizer. If I put my finger on the lock screen and hold it there at times it will start jumping around in a crazy fashion. Is this behavior normal for the lockscreen?
It will also sometimes stop half-way through a homescreen pan in touchwiz and otherwise behave strangely and/or unresponsive sometimes selecting things that I have not pressed. The keys on the bottom are also sometimes unresponsive. Anyone else having a similar issue?
I did root it but did didn't mess with the kernel or anything else. I used this method:
http://forum.xda-developers.com/showthread.php?t=1282418
I haven't seen any posts relating to this so perhaps I have a defective phone. Anyone know if a Sprint store would swap it out or do I have to send it back to Amazon (where I purchased it)?
It appears to be due to the wall-wart
Well, I've tracked the problem down. This digitizer issue only happens when I have the phone plugged into the wall using the Samsung 120VAC to USB adapter (the cube that came with the phone). No problem when the USB cable is plugged into the PC or through a different adapter that I had laying around.
Now I'm curious, can someone else try this: Plug in your phone with the Samsung adapter then turn it on and hold your finger on the screen... see if the lockstreen starts jumping around on you.
Thanks.
A number of people around here have noticed the problem including me.
Yeah man it's a known issue with pretty much everyone's phone. A small annoyance if I decide I want to use my phone after I've plugged it in for the night.
Also towards the end of the charge cycle and when it's fully charged, the problem will subside. Only when it's pumping a lot of power into the phone.
Try using a different adapter it works for me.I have my old Samsung captivate adapter and that does not happen anymore
Sent from my SPH-D710 using XDA App
I used another adapter and it works fine. Looks like there is a defect in the Samsung ones then... I'm just hoping its not doing any damange to the phone as it's obviously sending a lot of electrical noise into it. None of the local Sprint stores (I tried 3) would swap the adapter for me since I brought it on Amazon. I called them and they gave me credit to buy a new one so I'm happy.
Thanks for the responses, glad to have cleared this up. Going back to root.
http://forum.xda-developers.com/showthread.php?t=1264219
Sent from that damn ET 4-GEE!!

Charging Issue

Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Need to replace phone or replace charging port.
Sent from my Galaxy Nexus using xda app-developers app
Snake-Plissken said:
Hi guys,
i have some issues with charging my inc2.
it is not accepting any charge anymore, tried diffrent chargers, cables, even on my pc but nothing. The orange charging LED just flashes slowly on and off...
Any ideas?
Click to expand...
Click to collapse
Yes, unfortunately it is a known hardware issue. Over time, the charging port starts coming loose. Like mentioned above, you CAN fix it yourself. There are video tutorials on YouTube and the replacement part can be had for under $10. If your device is still under warranty, Verizon will replace the phone. If it's not under warranty (or if you just want to give it a go), the port replacement process is pretty straightforward.
I might give it a try. Does anybody have a video or a link?
The weird thing is, that the battery is discharging very fast, could it be just a bad battery?
Sent from my GT-N7100 using Tapatalk 2
Could b the back door on your inc 2. I believe you need the back door on to charge cuz it goes thru contacts on the back. I dropped mine one day and charging and getting signal was almost impossible till I figured that out and bought a new one
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
The issue stems from regular use. The charging port is essentially held in place only by the connections to the board. Repeatedly plugging and unplugging the power cable causes it to break over time.
actually just replaced the charger port on my incredible 2 today. It really wasn't that difficult at all. If you have any questions feel free to PM me
yeah it has to be replaced. happened to me last month. It's honestly like the worst flaw with this phone
Snake-Plissken said:
Ok.
Seems to charge now. Won't touch it until it is full. After that I will check what is going on.
I don't know where this issue came from.never dropped it nothing. It was even in a Otterbox
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Def need to replace it. Same issues I was having at one point with it randomly taking charge. I found that if the charger is plugged in a held a certain level ( i placed the phone on a flat surface with a book under the cord for leverage) it would charge just fine.
If you are rooted and sending back, make sure you revert to stock to avoid any annoyances.
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Nice name there Dave.
sent from my paranoid android
gdwy89 said:
I've managed to solve this issue without messing around with the phone's innards (the last time I did it was a disaster and I was forced to buy an entirely new phone). It's not pretty, but if you twist a rubber band around the micro usb end of your charger, plug your phone in, twist that same rubber band around the phone itself, and make sure the connection very tight, you might get some more life out of your charger port.
Ugh. I can't wait for my upgrade.
Click to expand...
Click to collapse
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Card83 said:
While, I give you major kudos points for MacGuyver-ing a solution, that's more of a quick band-aid than a real fix. I could imagine having a rubber band around the phone could potentially hinder usage.
But hey, way to think outside the box! :good:
Click to expand...
Click to collapse
Thank you. You're telling me. Do you know how hard it is to use a touch screen with a rubber band across it? Oy.
Right. The caveat here, of course, is that this technique will only help charge your phone until the charging port becomes so disconnected from the board that no amount of force will reestablish this contact. And this will inevitably happen because you're going to keep plugging and unplugging your phone from the charger which is what created the issue in the first place.
If you know you have big, sweaty, idiot hands (like me) that are going to destroy your phone if you take it apart (like me) and you can tough it out: more power to you. The other alternative is to buy an external battery charger and a second battery. The disadvantages here are pretty obvious (e.g. you have to carry a second battery around; if you forget a second battery, you can't ask another Android user to borrow their phone charger, etc.).

[Q] cant get further than download mode, but odin wont recognize phone, kies no help

alright, I have had my et4g for about a year and a half now, I have successfully flashed probably close to 100 times if not more, back and forth from GB to ICS, NOT because Im actually smart enough to know whats going on, just that Im smart enough to read and follow the steps you smart people lay out for me in your posts.
I am also pretty sure I have gone back from JB to GB before but I dont remember for sure. I was currently running FK23 and wanted to revert to EL29 and just get whatever the latest official build was onto the phone because I was going to sell it since I just upgraded. AND heres where the problem came, I was doing the restore one click el29(same computer/cable/file I have always used) and everything was going fine and out of the corner of my eye I noticed the monitor dimmed a little bit (didnt sleep or anything, just dimmed. on a laptop that was plugged in) and not sure if thats when it happened but I saw the red fail, the bar on the phone was SO CLOSE to completed its not even funny, but it just continued to sit there. I noticed at the end of the script was a series of "removed" "added" and ended at another "removed".
I can get it into download mode but 2 different computers, 2 different odin OC's, 2 different cables, full odin, nothing recognizes it. when I plugged it into the other computer the computer played the sound and brought up a notification that the usb device had malfunctioned.
tried to use kies as well because when trying a normal boot it says "firmware upgrade encountered an issue. please select recovery mode in kies & try again" but it doesnt recognize the phone either, and I have no recovery code to try.
I have searched and found NUMEROUS threads about this problem, most never were resolved, ALL that were resolved were other devices or they could still boot, or something else.
I have no idea where to go from here, can anyone give me some help?
thanks in advance
Is it possible that the USB port on the device has finally kicked the bucket? Check the pins. See of they are lifted, bent, broken, etc. You can also pull the device apart and check the solder joints on the port. They could just have a bad connection on one of the data leads. Another thing to try, get a full stock flashable restore zip file and place it on your external SD card. Rename it to "update.zip" then in CWM or the stock recovery hit apply update from SD card.
Sent from my SPH-D710 using xda app-developers app
volume up + power just takes me to the "firmware upgrade encountered..." message, no way to get to recovery. looking in with a flashlight the port seems to be fine. now it has been acting up lately where it wouldnt charge if the cord was coming out at a little bit of an angle. it really only was happening with this dirt cheap car charger I got off monoprice though and Ive still been able to transfer files and charge for quite some time so I figured that wouldnt be the problem, especially when the problem happened in the middle of it having a steady connection for ~20 minutes prior to the issue.
know of a source to buy a cheap port I can try and repair myself (Im better at that sort of thing than messing with software so I think I might be able to do it)
maddmatt02 said:
volume up + power just takes me to the "firmware upgrade encountered..." message, no way to get to recovery. looking in with a flashlight the port seems to be fine. now it has been acting up lately where it wouldnt charge if the cord was coming out at a little bit of an angle. it really only was happening with this dirt cheap car charger I got off monoprice though and Ive still been able to transfer files and charge for quite some time so I figured that wouldnt be the problem, especially when the problem happened in the middle of it having a steady connection for ~20 minutes prior to the issue.
know of a source to buy a cheap port I can try and repair myself (Im better at that sort of thing than messing with software so I think I might be able to do it)
Click to expand...
Click to collapse
It might auto flash it at that point if it scans and detects "update.zip". I may be wrong though... Ebay will have them. I will think of some other options and report back. Last resort is to J-Tag it if even replacing the port doesn't work and there is nothing you can do with software. Either that or replace it with insurance and tell them you were updating to the newest ICS.
Sent from my SPH-D710 using xda app-developers app
well, didnt know what JTAG was, looked it up and looks like I have to send it off somewhere and pay 40+ bucks plus shipping to possibly get it fixed, to probably not sell the phone for THAT much more, so if it comes to that I just might leave the phone in its current state and forget about it. Ill try the port first though, and anything else you(or others) can think of trying. also I dont have insurance, I dont get it on my phones. I used to but by the time Ive had the phone for a while plus the cost of the deductible I could just buy a nice one off contract on ebay or something anyways. and this is actually the first time in a very long time I would need to make a claim. last time I would have needed to file it lost/stolen/broken was back on cingular when I had that wierd spin open walkman phone because it fell apart. and monthly insurance costs since then could buy me a couple new phones by now.
also, could it be that the usb port finally crapped out if the computer sees it every time I plug it in, it just says the usb device has malfunctioned. Im trying to find an update.zip to give a shot right now also, so far they are very specific on the condition of the phone to flash (must run this version, usb storage off, usb debugging on).
auto update.zip was a no go
try a 3rd cable
well, I can give that a shot but I used both cables to successfully transfer files from the wifes et4g to the computer that I am trying to fix my phone with, so I know the drivers are in there to recognize the phone and the cables work with another phone of the same model.
last night I tore the phone down and just made sure everything was clean and connected. none of the data connections behind the usb port were damaged, or inside the port but who knows about the part you cant see. anyways the phone still turns on and shows on the screen so I didnt make it worse. I ordered up a new port last night also so I guess as a last resort I am going to try that. I did notice that the moisture indicator on the inside of the back panel that pops off when dissasembling the phone shows it has gotten "wet", but I know its never sat in a puddle, never left on a counter with a spill. I have talked on it in the rain (inside the hood I was wearing) and also gotten some rain drops on the screen while I was dialing the number in the rain or checking a text in the rain but I just wipe it off and put it back in my pocket, which might have been a little damp from the rain, so how sensitive are these things, humid air must be enough to trigger the little purple "x"s then, right?
I had a Nexus S that quit working. Like your phone, it would go into download mode but none of my 3 computers would recognize it, but they did recognize my og Epic. Turned out the internal memory went bad without warning. It was still under factory warranty so I sent it to Samsung and they replaced the mainboard. I hope your problem is something simpler.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
maddmatt02 said:
well, I can give that a shot but I used both cables to successfully transfer files from the wifes et4g to the computer that I am trying to fix my phone with, so I know the drivers are in there to recognize the phone and the cables work with another phone of the same model.
last night I tore the phone down and just made sure everything was clean and connected. none of the data connections behind the usb port were damaged, or inside the port but who knows about the part you cant see. anyways the phone still turns on and shows on the screen so I didnt make it worse. I ordered up a new port last night also so I guess as a last resort I am going to try that. I did notice that the moisture indicator on the inside of the back panel that pops off when dissasembling the phone shows it has gotten "wet", but I know its never sat in a puddle, never left on a counter with a spill. I have talked on it in the rain (inside the hood I was wearing) and also gotten some rain drops on the screen while I was dialing the number in the rain or checking a text in the rain but I just wipe it off and put it back in my pocket, which might have been a little damp from the rain, so how sensitive are these things, humid air must be enough to trigger the little purple "x"s then, right?
Click to expand...
Click to collapse
ah, another phone is using those cables fine. . Ok, my bad. Does sound like something borked on the phone (USB, flash memory, etc).
The purple X's dissapeared and the paper turns red when it gets wet. You are good.
Sent from my SPH-D710 using xda app-developers app
oh, ok. for some reason I thought that they were white then the purple x's appeared when they got wet, didnt spend any time today messing with the phone at all today, although nothing I can really do anyways til the port comes in the mail.

power/charging issue

ive been having a problem with this phone for a while. it has a problem with turning on and statying on. i will set it on charge while its powered off for atleast two hours, but as soon as i turn it on it will last for about 5 mins and turn off.
i first replaced the battery and it has the same problem. so i replaced the charging port and it was working fine for a few weeks and now its back to the same issue. i cant even get it to charge now
so just trying to figure out what kind of other components it could be
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
Slinkwyde said:
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
Click to expand...
Click to collapse
well i greatly appreciate your lengthly response. to be honest, it is my mothers phone, which is why i want to try and fix it. i gave her an iphone so she really doesnt need this phone but i would like to figure out what is wrong because i do like to tinker with things. i have tried different chords, wall outlets, usb ports on the pc etc. i will reopen the phone to see if everything is back together, because thats the only thing i can think of from what you mentioned.
thanks again. if anyone has had a similar problem, let me know
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
jam0688 said:
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
Click to expand...
Click to collapse
The OP already tried both of those things.
Oh ok yeah i just noticed where he put that. Hardware problem maybe. Im more into software myself than i am hardware.
MINE TOO! Omg
This... it's too much. Okay, a month ago the damned power button got too hard to press in, which should have been a warning that the hardware was getting faulty I suppose. But I downloaded an app that let me use the volume button to turn screen on/off. (I won't say which because I half-blame it, unfairly, for killing my phone
(Sorry, I'm still —mourning! the death of my phone I guess.)
The app was an ugly solution, I guess, but it worked. (I couldn't turn the screen off easily, so I set the screen-off to 10 seconds.) And I hadn't used screenshots in a while so that was no big deal; and my ROM could get me to Recovery easily enough, so screw the power button, right?
But then last night, my phone STOPPED CHARGING! I did a batt pull, tried new cords; turned off every useful app. I even went back to stock ROM, which (even though plugged in) left me with 20% batt. Might as well have bricked it, I guess.
Nothing worked. I was able to turn bluetooth back on so I could use my Air Droid acct to get my on-phone pictures, at least (everything else is safe on the SD), and then I charged it overnight in the wall and hoped for the best.
I was pretty thrilled to wake up to 100% charged! —For a few minutes. As soon as I unplugged it, it started discharging fast, and then not even the wall charger stopped it from discharging.
After brooding, for a few hours, I called Verizon tech. The tech (VERY nice, admittedly) said my Dinc2 was just dead. (Damn they're good: he was more sympathetic than a doctor delivering bad news!!) —But I feel so lost. He offered me a DNA or a Dinc 4G (and some motos and crap), but said my Dinc2 wouldn't be worth fixing. He said the power button alone was a PITA, but the dongle thing you plug the charger into was likely the problem, AND it might be the battery. Maybe he said other problems, but ultimately he suggested some pre-owneds he had for sale (I'm trying to keep my unlimited data plan), or try PhoneKarma.com. (He said he didn't recommend eBay, where they have Dinc 2s, but I'm not sure why.)
So ...do Dinc2s just have power issues after (?) 3 years? I guess that's a pretty good lifetime, but boy is it depressing. (I know — hooked on a damned phone. #Sucks.) I mean, it would be stupid to fix this one, or buy another one, right?
@Trebuchette, no matter what machine you use, rechargeable batteries do not last forever. Order a new battery from Amazon or eBay and you should be fine. They're pretty cheap and easy to replace. http://www.amazon.com/HTC-Incredible-6350-BTR6350B-Packaging/dp/B0064SI3QA
A case might make your power button easier to press. The OtterBox Defender is an excellent case that you can get for $15 used (very good condition), if a new battery successfully fixes your problem.
Hey: might be worth a shot! I did try another batt, but it was older too. And I didn't think of an otterbox at all, tbh. Thanks! Might be worth a try!
Hey: does it matter much if my USB cable is LG or whatever? I tried several different USBs too, but I'd been using this LG one (no idea how!) for probably about a year.
No, the brand of micro USB cable should not matter. It's a technical standard.
Don't buy a case until you've verified that a new battery actually fixes your problem. If a battery doesn't fix it, it's only a few bucks lost. In that case, I would then get a new phone.
i just came back to this thread after i basically put the project on hold for a while and wanted to see any new suggestions. so after leaving the phone alone for two months, i pluuged the phone in and i saw that orange ligh indicating it was charging. so far so good, im not using it as a primary phone which is good, but that would be my suggestion is to give the phone a rest for a while
EDIT: yeah scratch that, its doing the same **** now

[Q] Note 8.0 won't start... period. May be hard bricked.

A while back i used to "try" to root stuff. I sucked at it BAD. Anyway, I have a Galaxy Note 8.0 (GT-N5110) that I had rooted to a certain point (very superficial) and I just kept it the way it was, that way I could use Multi-window for any app. This morning I unplug my tab from the charger only to be disappointed that it will not turn on. Ive tried different power outlets, different cables, different base chargers, even the whole "power+vol_up+home" thing... nothing. I never updated the tab when Kitkat came through the pipeline. Im freaking out that a new major update automatically happened overnight or something. Im sorry to trouble you all, but does anyone have suggestions? Since it's rooted I can't take it to Samsung or Best Buy. Honestly if I could just get it back to stock, that would be awesome, but im more concerned about getting it to simply turn on. Any Ideas?
If your device is rooted you won't get an OTA update so that could not be the problem. You can try to unplug battery (mus open the device)"and see what happened. Maybe your battery is faulty or someting else.
K... I appreciate it Ill take a look. But, lets say I actually open it (without making things worse), how do I determine if the battery is in fact faulty? If it is, can I get a replacement? preferably an official samsung one.
EDIT:
Scratch that. Sry, Im just always scared of doin stuff, so I always feel like I have to ask the question, but I'll look it up. Im confident at least this should be easy enough for me to do Thank you again.
The problem with this device is you cannot pull out the battery easily. Maybe after that steps it boots up again.
Battery removal wasn't bad... now I'm just waiting for a new one (ordered on ebay, crossing fingers hoping it was legit). What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
varxtis said:
Battery removal wasn't bad... now I'm just waiting for a new one (ordered on ebay, crossing fingers hoping it was legit). What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
Click to expand...
Click to collapse
Wow, that suck. sorry for you man. For now, try to plug the tablet to a computer and while device manager opened and see if there is change. If the change say "qhsusb" or something along that line and not your model number . . . changing battery wont do anything because it's already hard bricked. if not, finger cross.
varxtis said:
What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
Click to expand...
Click to collapse
No. But sometimes after this step and reconnecting the battery the device boots up. Also a battery calibration is done.
I tried plugging in the tablet to the computer with the old battery and then without any battery. Neither one prompted anything in the device manager. Today I got the new battery (assuming its legit and in good condition) in the mail. I plugged it in, and nothing. Plugged the tablet with the new battery to the wall charger, nothing. Plugged the tablet with the new battery to the computer while running device manager, nothing.
I'm going assume that the new battery is dead and let it stay connected to the wall charger for 8+ hrs, and see if there are any changes.
I just really don't understand what the deal is and why this would randomly happen. Ive never had problems with the firmware or anything. I have felt like there was an issue with the battery being that it doesn't seem to be keeping much of a charge... but for it to just Hard Brick like this seems so out of the blue. Can anyone provide me with additional suggestions please?
Maybe I'll ask it this way...
Is there any way to test if the batteries are food? That way I can at least determine if the tablet is in fact hard bricked or just bad batteries.
Might not be what you want to hear, but if different cables, chargers and batteries don't work, then maybe there was a power surge overnight while the device was plugged into the wall that took out the device (I once lost a computer that way and now I only use surge suppressors (note that not all power bars are proper surge protectors! See here: http://en.wikipedia.org/wiki/Surge_protector ) that are UL 1449 certified with a low clamping voltage and high energy absorption rating as a minimum; the fancier ones can even tell you if your wall outlet has a grounding problem). Or your tablet's USB port is broken, but that doesn't make sense based on what you've said thus far. Or you're just super-unlucky and all of your replacement parts are also faulty (it could happen). Either way, I've got my fingers crossed for you!
In the meantime, a multimeter would be able to tell if the batteries hold a charge, and whether or not power flows to the device when the battery is attached or the device is plugged into the wall or computer.
Just make sure you read up on how to use one first so you don't accidentally electrocute yourself:
https://learn.sparkfun.com/tutorials/how-to-use-a-multimeter
rtiangha said:
In the meantime, a multimeter would be able to tell if the batteries hold a charge, and whether or not power flows to the device when the battery is attached or the device is plugged into the wall or computer.
Just make sure you read up on how to use one first so you don't accidentally electrocute yourself:
Click to expand...
Click to collapse
Ill definitely be looking into this option in depth tomorrow, and deeply appreciate it. At least it's something. T_T I don't want my tablet going to electro grave. This sucks so bad. This has been a month from hell
First my printer decides its time to start printing crooked over a couple of months, getting so bad that it jams up a few weeks ago, requiring me to get a new printer, which has been a fiasco in and of itself that still hasnt been resolved. Ive gone through 4 printers in one week, all of them different model printers, all from HP, and each and every one of them defective.
Then my laptops video card tweaks out because of installing Splashtop Stream, which starts a domino effect requiring me to do a factory reset on the laptop.
Then my Tablet just decides to kill over.
Then my Microsoft Arc mouse decides it doesn't the want to wheel to work requiring me to purchase a new one, and when I receive it, the cover for the battery compartment is missing and the wheel click is defective. It took 2 and a half weeks to resolve
Then I get bronchitis.
all in less than a month.
Alright, ya... it's dead. Oh well. Here's me trying to make the most of it: are there any places that buy bricked tabs? I figure the parts have to have some sort of salvage value.... maybe.
You can't go to a Samsung service shop? They might not fix it under warranty, but I assume they'll have a look at it and give you an estimation? I feel for you, we all have had these awful weeks... I soft bricked my pad, my computer started to play up, my other computer decided it wanted to die after years of hard work and not skipping a beat, my son got the flu, the missus was on her monthly(grumpy wife..take cover), and when I took a break from it all on the toilet I found that we had run out of paper! To make matters worse, my favorite football team lost from a second division team.. This all happened in one single day! So chin up, it might take a week, but when all it's fixed again you'll experience deep appreciation for the things you have taken for granted.... (xda fixed my tablet, time fixed my wife)
Sent from my GT-N5100 using XDA Free mobile app
Sry for delayed response.
Im very very doubtful that Samsung will help. I have two more... ideas, before I go to Samsung. Non-invasive of coarse, wouldn't want to make matters worse.
K, So first off I took the tablet with extra battery to a tech place in the area that said the batteries are fine, but when they put a multimeter to the motherboard nothing came back. Basically its dead according to them. There's one more shop in the area I want to get a second opinion from. Next, does anyone know anything about an app called "Splashtop Stream"? I'm a fond user of Splashtop to control/view my computer straight my tablet, but when I installed "Splashtop Stream" to use the tablet as an extended screen (not just a cloned second screen), my tablet and both computers I tried it with did NOT like it. I immediately uninstalled it, but it dawned on me that it was just a matter of days later that my Tablet died. I hate to grasp at straws, but if an app like that is too resource intensive, I'm okay with seeing a connection that it fried my tablet. I can't just ask Splashtop "Hey, does your app fry motherboards", so I need a way of researching legitimate known problems. I can't afford a $400 tablet right now.
The reason why I'm using Samsung as a last resort is because it's outside my warranty time, and the moment they know that I did even the simple fast-mod on it, they'll slap it down and won't help. There no custom boot or Roms on it.
With all this said, any suggestions anyone?
misternagoya said:
You can't go to a Samsung service shop? They might not fix it under warranty, but I assume they'll have a look at it and give you an estimation? I feel for you, we all have had these awful weeks... I soft bricked my pad, my computer started to play up, my other computer decided it wanted to die after years of hard work and not skipping a beat, my son got the flu, the missus was on her monthly(grumpy wife..take cover), and when I took a break from it all on the toilet I found that we had run out of paper! To make matters worse, my favorite football team lost from a second division team.. This all happened in one single day! So chin up, it might take a week, but when all it's fixed again you'll experience deep appreciation for the things you have taken for granted.... (xda fixed my tablet, time fixed my wife)
Sent from my GT-N5100 using XDA Free mobile app
Click to expand...
Click to collapse
O_O That does suck!! Sry man.
varxtis said:
Sry for delayed response.
Im very very doubtful that Samsung will help. I have two more... ideas, before I go to Samsung. Non-invasive of coarse, wouldn't want to make matters worse.
K, So first off I took the tablet with extra battery to a tech place in the area that said the batteries are fine, but when they put a multimeter to the motherboard nothing came back. Basically its dead according to them. There's one more shop in the area I want to get a second opinion from. Next, does anyone know anything about an app called "Splashtop Stream"? I'm a fond user of Splashtop to control/view my computer straight my tablet, but when I installed "Splashtop Stream" to use the tablet as an extended screen (not just a cloned second screen), my tablet and both computers I tried it with did NOT like it. I immediately uninstalled it, but it dawned on me that it was just a matter of days later that my Tablet died. I hate to grasp at straws, but if an app like that is too resource intensive, I'm okay with seeing a connection that it fried my tablet. I can't just ask Splashtop "Hey, does your app fry motherboards", so I need a way of researching legitimate known problems. I can't afford a $400 tablet right now.
The reason why I'm using Samsung as a last resort is because it's outside my warranty time, and the moment they know that I did even the simple fast-mod on it, they'll slap it down and won't help. There no custom boot or Roms on it.
With all this said, any suggestions anyone?
Click to expand...
Click to collapse
I randomly bumped here and I'm no expert, but if your tablet's motherboard is indeed dead, I believe there is absolutely no way they can tell that the device got rooted at some point. You did not "hard brick" it, that's a whole other thing, or at least so I've learned in my not-very-long experience. "Hard brick" should be the result of flashing a kernel made some other device, which definitely is not your case. Moreover, that does not kill the motherboard, it just makes anything unbootable: it's a software problem, so it can actually be detected. You had a hardware failure that most likely completely wiped any proof that you have ever modified your device, so the only problem that you might have, I think, is them telling you that they take no responsibility for what your power outlet has done to the device, but they shouldn't be able to detect any modification that you have made. In my opinion technical support is worth trying.
Awesome!! Thank you so much!
varxtis said:
Awesome!! Thank you so much!
Click to expand...
Click to collapse
You're welcome, good luck!
Just thought Id let everyone know that I managed to get Samsung to compromise on the matter since the Tablet is only 5 months past warranty (1yr 5mnths since purchase). So, not much longer and hopefully Ill have a tablet that works yet again.

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