Okay, this is the strangest problem ever.
I m not sure if the phone goes over ''Sleep of Death'', or a glitch in the proximity sensor that turns the screen off.
When I conect the earphone, then it works great, but if not I can't do anything - close the phone , light the screen to dial something
I find it hard to be any of those because the screen sleeps even if I call and don't get my face close to the phone .
I have read many people experiencing similar problems but noone really having an answer.
Thank you
Hello,
Is anyone having trouble trying to change volume while in a call ?
It's not properly registering the up or down clicks on the rocker. Sometimes it works, sometimes not.
It is only happening when the phone is close to your face and the screen is off. When I take the phone away from my face, it works flawlessly.
In all other situation outside of a call, it works as intended
I've got one answer from the support telling me that this is a normal behaviour due to the proximity sensor . An other answer from them ask me to reset the phone... (the phone is 2 days old..)
Ever since I bought the phone I had this issue which has not been solved with recent rom updates nor application updates. Basically while playing a voice message, either in WhatsApp or Telegram, the screen goes black (without putting the phone close to the head) and the audio switch from the speaker to the ear capsule. Even more, when this happens, the screen is stuck and I can't turn it on neither by double tapping the screen or pressing the power button. The only way to turn it back on is to put the phone "parallel to the ground", I know it's strange but that is. Other times, when this happens the audio is also distorted.
Are you experiencing the same problem?
Cheers.
Just checked. No problems. Do you have anything that covers the distance sensor?
Nothing installed on the phone (tempered glass etc.) it happens with just the MI cover installed. Also, it happens when I have the phone in my hand, if it's flat on a surface there's no problem.
Just made a research on the official forum and I found out that a lot of other users are experiencing this issue.
I'm facing the problem with distorted audio when recording whatsapp messages. But happens only sometimes, don't know how to reproduce. Proximity sensor bugs also sometimes... in my case the screen doesn't goes black, which leads to accidental touches..
PurPLe SKy said:
Ever since I bought the phone I had this issue which has not been solved with recent rom updates nor application updates. Basically while playing a voice message, either in WhatsApp or Telegram, the screen goes black (without putting the phone close to the head) and the audio switch from the speaker to the ear capsule. Even more, when this happens, the screen is stuck and I can't turn it on neither by double tapping the screen or pressing the power button. The only way to turn it back on is to put the phone "parallel to the ground", I know it's strange but that is. Other times, when this happens the audio is also distorted.
Are you experiencing the same problem?
Cheers.
Click to expand...
Click to collapse
The same thing happened with me.
Any solution?
I think this happens only when i get a message... i guess the sound notification from the incoming message disturb the ongoing voice WhatsApp message
Tgcastro said:
The same thing happened with me.
Any solution?
Click to expand...
Click to collapse
None. This problem is quite common even on other Xiaomi devices (MI 9, Redmi Note 7 etc.) but not everyone is complaining about it.
I have the same problem -and always had- on a Xiaomi Mi MIX 2 running LineageOS, so I guess it depends on the firmware.
I've same issue
Solutions?
Thank you
No problem package blocking WhatsApp at all...
I have a Redmi Note 8 and it is almost impossible for me to have a proper phone call. The phone keeps muting every time i am on a phone call. It seems like the proximity sensor causes the screen to come on with the slightest of movements and my face touches the mute button. I have tried holding the phone many different ways and even locking the screen while talking and this still happens. Third party apps like proximity sensor calibrators do not work either. This is very frustrating, this is a new phone but it is the first time i have encountered anything like this. Has anyone else encountered this and is there a fix? i really do not want to have to sell this phone and get something else, but i use my phone for work and this gets really embarrassing when i am talking to clients.
This one really grinds my gears.
I use wired headphones a lot. and whenever I do and the phone is in my pants pocket, the thigh touching through the fabric of pocket turns on the screen many times. So I disable double tap to wake.
Every time I receive a call and phone is in my jeans front pocket, random buttons would be pressed. call would go on hold, or mute itself, or turn on speakerphone, or open keypad, turn on record etc.. and it is extremely frustrating. even more so when a business client calls me and I accidentally put him on hold because my phone is so stupid it does not understand not to turn on the screen touch. The proximity sensor works fine because when talking on call it will turn off the screen. just not the touch. My torch gets activated pretty often when pulling the phone out of pocket. this is so stupid infuriating.
The rest of the phone is amazing. I love the hardware. its pretty fast, runs games fine. camera is also very good. but the bloatware and the bugs are getting on my nerves.
This bug is from the day I got the phone.
Realme UI 3 update did not affect the bug but actually made it worse as the torch triggering issue has gotten worse.
I have not encountered any major bugs in the new update apart from a bluetooth volume fluctuation bug.
Am I alone having this issue?
PS: I forgot to mention that several times the quicksettings toggles are also triggered Like Data/Wifi turning off, VPN getting activated, Airplane mode turning on etc.