Hello,
Is anyone having trouble trying to change volume while in a call ?
It's not properly registering the up or down clicks on the rocker. Sometimes it works, sometimes not.
It is only happening when the phone is close to your face and the screen is off. When I take the phone away from my face, it works flawlessly.
In all other situation outside of a call, it works as intended
I've got one answer from the support telling me that this is a normal behaviour due to the proximity sensor . An other answer from them ask me to reset the phone... (the phone is 2 days old..)
Related
Hi;
While on a call, the screen will close. While still talking I press the side button to open the screen and the call will disconnect.
How do I correct this?
Thank you.
Same question. Its just stupid, how on earth I`m supposed to wake up screen without disconnecting a call ?!
Go to: settings>Accessibility>un-check-power button ends call
what's funny is i'm pretty sure that this setting is not selected out of the box, so you guys must have went and enabled it yourselves!
rbs_uk said:
Same question. Its just stupid, how on earth I`m supposed to wake up screen without disconnecting a call ?!
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I don't know about yours but my SGN seems to have proximity sensor near the speaker and it seems to turn screen on as soon as I take it away from my ear auto-magically It may "lag", but it's fair enough for me...
Mine did the same thing today. I confirmed the accessibility link cited above was not checked. Proximity sensor is irrelevant, I was on a two hour conference call and speaker using speaker phone mode. Screen times out and shuts down on its own, which also shuts off the prox sensor.
Note 2 Verizon Rooted. Two weeks ago my phone started this. When ever I make a phone call, the screen cuts off. The problem is it wont come back on until the call has ended. Now if i reach someone this isnt a huge issue, but if I have to deal with an automated system, or get someones voice mail i Have to do a battery pull. Does anyone know what is going on? Please help.
Try to clear data of phone app.
Sent from my GT-N7100 using xda app-developers app
Same Problem
I had the same problem, I found it was the cover I had on my phone that prevented the phone to go back on during a call.
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
Equal1zer said:
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
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Click to collapse
Thanks for the information everyone! I busted the screen a few months ago and assume that's whats causing it. I just didn't think that was it because it hadn't been a problem until well after I busted it. Ill disable this option and that will take care of it for my needs.
Sorry for my English, so I used the google translator.
My question is this:
I have a large, even big problem. Most of the time, both as a nock on nockcode not work and can hardly unlock the screen, just only after many attempts.
When I am in a call and when I want to finish I can not because the screen remains blocked and not with the power button can finish (the power button is clear-cut to terminate calls) and if it is not the other person to hang up the call to continue listen to the conversation and only removing the battery do I get out of this quite annoying situation. I'm getting sick of this smartphone because the operation does not accompany his features.
Already changed to costumizadas roms and continues all the same and not even with wipes or factory resets it there will.
Does anyone have or have had this problem and managed to solve.
Thank help.
alpes said:
Sorry for my English, so I used the google translator.
My question is this:
I have a large, even big problem. Most of the time, both as a nock on nockcode not work and can hardly unlock the screen, just only after many attempts.
When I am in a call and when I want to finish I can not because the screen remains blocked and not with the power button can finish (the power button is clear-cut to terminate calls) and if it is not the other person to hang up the call to continue listen to the conversation and only removing the battery do I get out of this quite annoying situation. I'm getting sick of this smartphone because the operation does not accompany his features.
Already changed to costumizadas roms and continues all the same and not even with wipes or factory resets it there will.
Does anyone have or have had this problem and managed to solve.
Thank help.
Click to expand...
Click to collapse
Is anything blocking your proximity sensor?
Knock on: If your hand or anything blocks the proximity sensor the screen will not turn on.
In Call: Place phone to ear, block sensor and screen off - unblock sensor screen should turn back on.
Make sure nothing is blocking it like a screen protector or a case.
I had the same issue with my G2 because of a screen protector that was blocking the Prox sensor.
also a protective case could be blocking the sensor.
I do not use any protective screen and the proximity sensor is working well.
I've got this problem. it has been happening while phone conversation and it's also really annoying.
The screen has been opening while call and my cheek touch the mute button every time. This is not my first smartphone but the first time I've been living this stupid problem.
please help...
My wife has the same issue, it's driving her nuts. The screen keeps unlocking and random touches happens.
This and the WiFi/Bluetooth interference issue make us not to buy a Xiaomi phone again ever.
After a few days of using this device i noticed that my screen turns on during phone calls. After doing some research it came out that the proximity sensor is not working properly when phone is being tilted to horizontal position with screen upwards. It just immediately shows that it is far away from any object even that it isn't. The fun fact is that when covering the sensor with my hand while phone is laying on his back doesnt switch it and rotating the phone to vertical position also does not make any effect like the sensor would be locked. Covering it again in that position makes it work.
Can anybody help me with this issue? It's very annoying for me and makes my phone unusable for making calls.
Edit: similar problem here https://forum.xda-developers.com/android/help/huawei-nova-5t-proximity-sensor-problem-t4136595
Same problem here...
here also
I am so lost. What do I do with the phone? What? When does it happen? (Also subscribing.)
Same here, and i notice i have also problems with whastapp and telegram audio notes.
Sometimes screen goes blank randomly and with no reason when i'm listening a audio note.
Hi. Its a well known problem. Its becouse the device has a ultrasonic sensor not like any other. Sensor like you already find out works only in vertical position of the phone. Its well described in the net how it works. Just search. In 4PDA in the section for our phone. But you need to know russian.
I found that thread and it seems that not everyone notices that... Not spending more time on reading this I found a workaround on my own: an app that keeps the screen disabled after first switching proximity sensor. Then you just need to use the power button if you want to use the phone.
Same problem here, it's very frustrating. I can turn the screen back off during a call once I see it's turned on by itself, but it keeps turning back on. I'm sick of muting calls and hanging up on people by pressing buttons when I'm on the phone.
What is the app that you are using @Spectre45?
Spectre45 said:
I found a workaround on my own: an app that keeps the screen disabled after first switching proximity sensor. Then you just need to use the power button if you want to use the phone.
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Click to collapse
Can you please tell us what app you are using?
kage00 said:
Can you please tell us what app you are using?
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Click to collapse
try proximity screen off or call proximity screen fix
LightSmok said:
try proximity screen off or call proximity screen fix
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Click to collapse
Thanks
Listen. There is no proximity sensor at all. The upper mic, speaker and the sensor for orientation are doing the job. When you pick a call the speaker is sending ultrasonic signal and if it locate your ear it dims the screen. Once it works it is working in all positions. But if you move your phone away only in horisontal position it will nit work untill you mive it in vertical again.
Edit: Experienced this issue too. Annoying.
Does using Xiaomi.EU fix this problem? This issue really gets on my nerves. I started daily driving this device (finally I was able to unlock) and I just cannot use it for calls, which is kinda ridiculous from a phone.
Flashing Xiaomi.EU fixed the issue and calls now work totally fine.
I believe it's Google Dialer making all the trouble, so basically EEA default rom will always be troublesome until Xiaomi decides to fix it. This is only a theory however. All I know is that the Xiaomi.EU rom saved my phone.
I was using the phone with cover provided by MI, upon removing that back cover I encounter no such issues.
h8Aramex said:
Flashing Xiaomi.EU fixed the issue and calls now work totally fine.
I believe it's Google Dialer making all the trouble, so basically EEA default rom will always be troublesome until Xiaomi decides to fix it. This is only a theory however. All I know is that the Xiaomi.EU rom saved my phone.
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Click to collapse
I didn't have any proximity issues on stock with google dialer. It's not google dialer, it's how you position your head against the earpiece. Sensor is ultrasonic, so it probably doesn't detect properly depending on the position people hold their phones in...
I have the same problem with my work phone - redmi note 9. Tried the app "proximity screen off" but MIUI keeps killing it no matter what i do to keep it alive. It seems that sensor is located on front top right side of the phone so sometimes it gets behind your ear if you are right handed (mine are pretty small) and then the muting starts. When using the phone with left hand - no problems at all.
I would love to have a working app to keep screen off during call.
h8Aramex said:
Flashing Xiaomi.EU fixed the issue and calls now work totally fine.
I believe it's Google Dialer making all the trouble, so basically EEA default rom will always be troublesome until Xiaomi decides to fix it. This is only a theory however. All I know is that the Xiaomi.EU rom saved my phone.
Click to expand...
Click to collapse
I also flashed EU rom and the problem persistes.