Develop Bugs

Any way to disable proximity sensor while on phone

Hi all,
Is there anyway to disable the proximity sensor while on the phone?
When my 4 year old daughter uses the phone, she doesn't always hold it on her ear and the screen will go on and off and her face ends up pressing buttons and hangs up on whomever she's talking to.
I tried pressing the power button to turn the screen off, but once you touch the proximity sensor the screeen comes back on.
I'm using the stock Sprint ROM. Please help this is the most annoying feature of this phone.
Thanks i advance
-J

i saw that option in advanced config tools, if im not wrong

Nope, i just installed it and checked. It's not in there. Thanks for the suggestion though.
any other ideas?

S2U2 can turn off the screen on a call, haven't tried it on the TP2/Tilt 2 yet though as I personally like the proximity sensor, although sometimes I find it doesn't work.
FYI, when I let my 4yo use my Tilt 2 it's in speakerphone..

TouchLockPro
You can try TouchLockPro, it has a built in InCallTweak, using the GSensor.

[Q] Phone call disconnects when open screen ??

Hi;
While on a call, the screen will close. While still talking I press the side button to open the screen and the call will disconnect.
How do I correct this?
Thank you.

Same question. Its just stupid, how on earth I`m supposed to wake up screen without disconnecting a call ?!

Go to: settings>Accessibility>un-check-power button ends call

what's funny is i'm pretty sure that this setting is not selected out of the box, so you guys must have went and enabled it yourselves!

rbs_uk said:
Same question. Its just stupid, how on earth I`m supposed to wake up screen without disconnecting a call ?!
Click to expand...
Click to collapse
I don't know about yours but my SGN seems to have proximity sensor near the speaker and it seems to turn screen on as soon as I take it away from my ear auto-magically It may "lag", but it's fair enough for me...

Mine did the same thing today. I confirmed the accessibility link cited above was not checked. Proximity sensor is irrelevant, I was on a two hour conference call and speaker using speaker phone mode. Screen times out and shuts down on its own, which also shuts off the prox sensor.

[Q] galaxy note 2 on tmobile sgh-t889 screen turn off during call and stay off

I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?

vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
Root it and load another rom and see if it still does it.

well this is not a good answer, no offence
cameljockey1 said:
Root it and load another rom and see if it still does it.
Click to expand...
Click to collapse
Rooting is not a solution. I like stock rom , at least for now.
I wish to keep it @Stock if possible. Unless rooting is the only way to fix it

Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
Sent from my SGH-T889 using xda app-developers app

thanks, just rebooted, will see
ciphercodes said:
Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
NT

an update FYI
Restart did not solve the issue, but I have found the setting to disable screen off during call so this will do for now

Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem

Same issue here. If I move phone away from my ear during call screen is still off. Most of the time it's fixable by just covering the sensors with your thumb for 2 seconds and then the screen will show back up. Hope I helped
Sent from my SGH-T889 using xda app-developers app

I got my phone couple of weeks ago and everyhing was ok until last night when my phone did same thing you all describe. It is brand new note 2 purchased from Tmobile with untouched stock rom.
What happened? And how do you deactivate screen off when holding phone at your ear?
Sent from my SGH-T889 using Tapatalk 2

vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
Are your motion settings enabled?

I am curious, why u guys didn't contact Samsung and ask them about the problem. Plus, I noticed all of you guys have brand new phones so it is still under manufacture warranty. Also, the good thing is all of you have stock ROM and your flash counter is 0. So just contact them and send it to them. Most probably you will get another brand new phone from Samsung it self :victory:

Did disabling the auto screen off solve the problem?
mitchillen said:
Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem
Click to expand...
Click to collapse
mitchillen:
I have the exact same problem here. With all these months, one has to wonder why there's no real fix for this.
But could you please clarify your post a bit for me as something isn't clear. to me.
I read that you turned off the auto screen off (proximity sensor off) option. What's not clear to me, is did that in fact work, to where the screen just stays on without going out at all? Or does it still go out?
I've disabled mine, but I don't use the phone much, so it will take a while to figure out if this worked or not.
Thanks in advance.

Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.

Aria807 said:
Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.
Click to expand...
Click to collapse
My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
Sent from my SGH-T889 using xda app-developers app

pyraxiate said:
My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
I'm on AOKP, we don't have the auto screen off during call option.

Aria807 said:
I'm on AOKP, we don't have the auto screen off during call option.
Click to expand...
Click to collapse
Ouch. Ive never used aokp. I could definitely see how it could be a pain. If your sensor is acting up, sadly, you might have to swap to another rom. Jedi series are nice and do have the ability to disable the screen off on call feature.
Sent from my SGH-T889 using xda app-developers app

I fixed mine!!
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
I fixed mine!! i had same issue with my Galaxy note 2. I blew the top earpiece grill a few times and Voila, it works great now.

Ok I guess an updat is in order.
Since my posting. I have been running ok, with no issues what so ever. With the incall auto off sceen set to off my phone is working well. The screen do go off based on the power saving rules (one minute) but I cba get it back up with power button. So all is working. The prox. Sensor works for all other apps I think.
Sent from my SGH-T889 using Tapatalk 4 Beta

Canned air worked
Hey guys, I had the same issue with my new note 2. I used some canned air on my top ear piece and the issue seemed to be resolved!
Thank you.

I had the problem with Jedi x20
then I went to stock and had the same problem randomly but not always... Dunno why!

[Q] In call mute

When im in a call my cheek makes the phone mute or speakerphone turn on it has even made it to airplane mode once. This has not happened to me on any other phone could this be the sensor. Has anyone else had this problem at all its very frustrating. The screen is always black like it is suppose to be during a call but buttons are still being pressed. Is there anything I could do?

enfurnic said:
When im in a call my cheek makes the phone mute or speakerphone turn on it has even made it to airplane mode once. This has not happened to me on any other phone could this be the sensor. Has anyone else had this problem at all its very frustrating. The screen is always black like it is suppose to be during a call but buttons are still being pressed. Is there anything I could do?
Click to expand...
Click to collapse
Are you stock?

yes I am still currently stock did the s-off from rumrunner that is it no custom roms

Hmm... I know it sucks but maybe try a factory reset just to make sure it's not software and if it still doesn't work it might be a defective sensor.

definitly worth a shot thanks

I've never hit the mute button specifically, BUT, I have dropped calls due to accidentally putting my phone in airplane mode with my cheek more times than I can remember. This happened a lot on stock. I'm on CM now and I think it has probably happened a few times, but not as much as stock - this could just be coincidence though.
Sent from my One using xda app-developers app

I'm was doing the same, but with turning on Speakerphone. You can try this sensor recalibration app and get it set to your liking.
https://play.google.com/store/apps/details?id=com.incredicontrol.ProxSensorCalibrator
EDIT: Thought I should give my current settings:
PS1_CANC: 9
PS2_CANC: 19
This turns the screen off from pretty far away, but eliminated the problem for me entirely.

Phone screen stays black on phone calls.

I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?

Shadowblade19 said:
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
Click to expand...
Click to collapse
run it on safemode and see if it still happens, if not then there could be an app messing with the experience.. if still doenst turn on while on call on safemode, then call support.

Are u using immersive mode?

I've read that some experienced this after an update to the phone app. I had this problem and it turned out something was wrong with the proximity sensor. I downloaded an app to test the phones sensors and it always said near for the proximity sensor. Had an RMA done on it

I am having the same issue...

Funny thing, i can wake my screen well when I'm calling with my Bluetooth device (Alpine player). But if I'm using the phone, the screen stays dead.
They should at least give us an update that would let us to wake the screen manually.

You guys need to give more detail like are you stock, rooted, modded? Something to go off of

Shadowblade19 said:
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
Click to expand...
Click to collapse
Here is what you do... Remove your screen protector and throw it away. Then, buy one with a proper cutout for the proximity sensor.
Sent from my Pixel 2 XL using Tapatalk

mackentosh said:
You guys need to give more detail like are you stock, rooted, modded? Something to go off of
Click to expand...
Click to collapse
I'm stock with no screen protector just an Incipio dual pro case. I've taken the case off and tried cleaning the phone but the still persists without the case on. I've also tried booting into safe mode and still the same problem occurs. At least now I've went into the settings and turned on power button ends call so I can hang up now. Talked with google support and sent them a bug report awaiting their response.

hatdrc said:
I've read that some experienced this after an update to the phone app. I had this problem and it turned out something was wrong with the proximity sensor. I downloaded an app to test the phones sensors and it always said near for the proximity sensor. Had an RMA done on it
Click to expand...
Click to collapse
What app did you use? I'll try it out.

Shadowblade19 said:
What app did you use? I'll try it out.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=asd.vector.sensor

hatdrc said:
https://play.google.com/store/apps/details?id=asd.vector.sensor
Click to expand...
Click to collapse
Yep mines saying NEAR for the proximity sensor. Guess I'm going to wait on the answer from Google support and RMA the device too. It's weird because I don't have any screen protector or anything to block the sensor and the proximity sensor was fine for the first 2 months.

Shadowblade19 said:
Yep mines saying NEAR for the proximity sensor. Guess I'm going to wait on the answer from Google support and RMA the device too. It's weird because I don't have any screen protector or anything to block the sensor and the proximity sensor was fine for the first 2 months.
Click to expand...
Click to collapse
Mine too. I had no case or screen protector on it. They had me send a bug report first.

hatdrc said:
Mine too. I had no case or screen protector on it. They had me send a bug report first.
Click to expand...
Click to collapse
Yeah I already sent them a bug report last night. Thanks for all the help appreciate it.

Closed per OP request.