Anyone had a screen issue on their device?
I've had mine for about a month. Twice the screen has gone green and fuzzy, then frozen every couple seconds while going black, and when the screen IS on, the colors become very washed out. The issue goes away with a reboot - but since this has now happened twice within a month, I'm curious if I got a bad device or if this is some issue with the firmware/EMUI 9
Same
Me to at first the screen freezes and it when black when it came back it has a artifacts. It happen for 3 seconds and nownits okay. I just hope its a software issue not hardware.
Related
...but it doesn't hurt to ask. I got an old first-day-out DInc that I was using for streaming music (hasn't been a phone in a while). Roughly a year ago, it took a half dip in a toilet. When that happened, my screen started having a blue tint occasionally but I could bend it slightly and the pressure would snap it back. Long story short, never smart to do that to inflexible items, duh. That stopped working a few months ago and I was stuck with a blue tinted screen. This morning I got two bright lines and a screen freeze, so I pulled the battery and restarted and voila! Nothing but a white line and/or the Matrix and when it boots into the OS, the system bar is in the middle of the screen and it doesn't work.
I attached a photo and I was wondering if anyone had any idea about what part could be at fault and if it's even remotely worth it to try and fix it?
Thanks!
I have my HTC ONE X for more than 3 months now, and I've rooted and installed different ROMs right from the start. However, this problem has started just about a week or two ago.
Upon turning on the screen from sleep, or after using the device for a couple of minutes the screen turns into a total mess! It becomes completely stuttery, garbled, flickers , and basically it looks like an abstract painting. The image gets completely distorted making the phone unusable to the point I can't even restart it except with a long-press shutdown.
I've changed my Rom to a different one with a different kernel but the problem persists, so it's probably not a rom/kernel issue.
Has my hardware malfunctioned? Has anyone experienced this stuff? I'm somewhat amazed because it's worked flawlessly for some good 3 months.
I know there was a problem with flickering that HTC has addressed, but this is not just flickering, the screen becomes completely unviewable, totally garbled.
Would like to know if there's any way to deal with this aside of handing it over for repair.
Thanks!
The screen on my note 3 suddenly showed a green hue color. I took some screen shots to show but after I pressed the power button(standby) to turn screen off then back on again the green hue disappeared?
So thinking the pictures would still prove the issue, no I was wrong the screen captures I took with the green hue are also fine . Not sure whats going on...Perhaps it is hardware related hence why it does not show in the captures. Basically all the blacks had a green hue to them / in fact were green .
Today is the 14th day for me to return or exchange the device at t mobile. Please advise. I did install some dark wallpaper apps but deleted them yesterday, was using normal stock wallpapers. I am not rooted.
Do you think it is hardware related? I believe if it was software related then the screen captures ( which I took when screen went green) would also show the green hue.
Had the same problem here but mine had a pink hue.Try to reset the colors. Just type *#0*# on your phone dialer and use the 3 colors for 5 minutes each, it will reset the pixels.
Sent from my SM-N900T using Tapatalk
It went away when I pressed it on standby and back again.
What gets me concerned is that when I took a screen shot when it was green it didn't show on the picture after it remedied itself.
Sent from my SM-N900T using Tapatalk
So have the problem gotten worse since then?
I have seen it now and then. Often happened when I was on the phone and closed and opened the lid.
Happened now that I opened the lid after attaching it to the charger.
Should I expect it to get worse, and therefore return it for a new one or will it be a rare bug now and then?
Reading mode enabled?
wolf5 said:
So have the problem gotten worse since then?
I have seen it now and then. Often happened when I was on the phone and closed and opened the lid.
Happened now that I opened the lid after attaching it to the charger.
Should I expect it to get worse, and therefore return it for a new one or will it be a rare bug now and then?
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Hi,
I bought mine in October 4th 2013, has occurred twice so far. Taking screen shots does not show it. I am thinking it is a software glitch.
Reading mode was not enabled. All dark areas of screen goes green.
Limeybastard said:
Hi,
I bought mine in October 4th 2013, has occurred twice so far. Taking screen shots does not show it. I am thinking it is a software glitch.
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If you are doing a screen shot, it is reading the state from the device and saving it. So later if you look at that screen shot and it looks okay it most likely is not software. If you look at the screen shot while the unit is displaying the green look and it looks right, then you most likely have a software issue.
Sounds like a hardware issue or perhaps some weird mode being set by software. I still think it is hardware though.
krelvinaz said:
If you are doing a screen shot, it is reading the state from the device and saving it. So later if you look at that screen shot and it looks okay it most likely is not software. If you look at the screen shot while the unit is displaying the green look and it looks right, then you most likely have a software issue.
Sounds like a hardware issue or perhaps some weird mode being set by software. I still think it is hardware though.
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I perhaps hoped that you had answered my question when I first posted as this occurrence first happened on the 14th day of my purchase, so I had a choice to return to T Mobile store for swap out. Either way, only occurred twice so far, so I am not worrying too much about it. Shelf life for phone for me is approx 12 months max, so all is good thus far. Pressing the standby button afaik cleared it up at the times it occured.
I too have had this happen twice now and months in between. Happened after mj5 update could that be a cause
Sent from my SAMSUNG-SM-N900A using Tapatalk
Expydude said:
I too have had this happen twice now and months in between. Happened after mj5 update could that be a cause
Sent from my SAMSUNG-SM-N900A using Tapatalk
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Doubt it, as mine is stock N900T that has no updates as of yet.
The first time I rebooted and it went away. The second time it was only like that for a few seconds and cleared up on its own. I'm on the at&t version
Sent from my SAMSUNG-SM-N900A using Tapatalk
Mines does this once every few days apart, if I just turn off the screen and turn it back on it goes away. I also took screen shoots but they show fine in the gallery. I only seen it once on my wife's note.
I have exactly the same problem, the green hue appear, and turning off the screen or dial *#0*# and select one of the color to test the screen can clear that away. it happens once per one or two weeks for me. I'm worried that may be a hardware issues and that is a symptom before the device fail. Does any of you have this happened then your phone became not working ?
btw, It's seems happens after I changed to a magnetic flip case ,not sure if that's related, will try not using that case and see if that will gone away. Are you guys having this problem also using a case with magnetic flip ?
Recently I returned my Razer because the vibration in my phone sounded horrible. Over two weeks later I got a replacement phone back and the vibration ended up sounding even worse than the first so I just assumed they're all this crappy. Then one day later after setting up my second Razer phone this happened.
The screen went black and clicking the power would vibrate but the screen wouldn't come on until eventually, it appeared as you can see in my screenshots. I managed to factory reset it and even after it still appears cut in half until finally, I was able to power it off again and restart, which after it seemed fine for a bit before the entire scenario replayed itself. Has anyone else experienced anything like this?
Obviously abnormal behavior. I'd try another rma
Can confirm that mine does a similar thing. Every now and again left half of the screen would freeze. It happens for a few seconds and comes back normally. I saw it first about a week ago, but thought it had to do with a specific app. Since then I had it happening in other apps and home screen.
Can't say I've seen this, and that's from 3 phones. Have yet to update to the new firmware yet though.
I have seen that with some company's laptops before and generally its had to be put down as Dead on Arrival as usually caused by some physical damage to the screen. With phones I cant say I have ever seen it happen on a small screen but certainly get it sent back as from 10 years in repairs I wouldn't see a software fix for that type of screen issue.
UPDATE
Mine went from having left side glitch occasionally to the who screen turning back every now an then. Left side is mostly frozen. On the bright side, I found that if you apply some light pressure to the middle of the bottom grill you can get the screen back pretty reliably. Judging by disassembly video it is where screen cable is bent to go under screen assembly, so it is probably result of some stress/tearing of that cable. Would explain partial malfunction as opposed to complete failure, but I can obviously be wrong.
Also, RMA was granted without a problem after we tried a factory reset with the tech.
RMA would be the best bet. I am surprised by the defective stories popping up, but at the same time I don't think I've even counted 100 people that have had a defect requiring an rma. And we know they sold at least 1,337 of the phones, so that's still a decent failure rate.. Though I think they need to revisit it and get that number lower.
yeah without question send it back to the store as dead on arrival or rma the phone - sooner its sent back the better with laptop screens doing this 9/10 times was the screen was broke and mainly a loose cable or dropped by the user. 1st 30 days or so the retailers and laptop manufacture could replace them but the longer it took to report it the more inclined to treat it as damage and not cover it under warranty.
Yes im comparing a phone screen to a laptop and normally a loose or damaged cable would show signs of this, Could be temperature related as well.
It was pretty much dead on arrival it's just annoying to have to go through another RMA and the whole 2-3 weeks before getting another replacement.
Also whoever mentioned squeezing the bottom speaker is correct that temporarily fixes the issue.
My Razer phone screen has failed
I've owned the Razer phone for less than two months. Yesterday, I went to wake the screen from sleep (press power button). The phone displayed random black and white bars pulsing across the entire screen. I was unable to interact with the phone while it was in this state. I restarted the phone by holding the power button and volume up at the same time. The phone restarted but the screen remained black ; the screen did not light up at all. The phone was in fact powered on and eventually the android "tic...tic...tic" sound played during device boot, when awaiting user input (android tic sounds played while awaiting password input during startup). While the speakers worked the the power led located in the bezel still lit, the screen remained OFF/dark. While continuing to hold the phone and move it around the screen finally lit. The left side of the screen appears "stuck" (does not refresh). Whatever was displayed on the screen when this condition occurs remains frozen on the left side of the phone. It's a perfect 50/50 split. In other words, the left 50% of the screen (portrait orientation) has a complete image "stuck" on the screen from whatever was displayed when the screen last froze (eventually it releases and then immediately freezes again). The frozen left side of the screen eventually updates as you continue to interact with the phone (this is NOT anything like burn-in). It's lit nice and bright but the left side of the screen appears to freeze and will not refresh while you interact with the device. The right side of the screen continues to update normally. I was able to capture a screenshot (power button + volume down) and confirmed the image captured does NOT reflect the display issue. This appears to be a hardware failure. Other Razer phone owners are reporting it and a video has been posted to YT demonstrating the "Razer phone screen problem?". Razer has offered an RMA however they DON'T afford advance RMA (you must ship your device to them, they receive it, then eventually ship a replacement). That's unacceptable for a $700 phone that took over a week to arrive because they shipped it from HK and got stuck in customs. Buyers beware, I would avoid this phone for now until the cause of this issue is identified OR Razer strengthens their replacement processes..
update/more info: I was able to complete a factory reset and the issue persists.
also, as another user stated above, pressing lightly and applying pressure around the edges or to the screen does appear to cause the screen to light back up again when it's dark (in other words the screen goes to black and will not wake. then when you apply some light pressure around the device it reliably lights the screen again; until the next failure which is moments later)
Hi my razer did up date swiched off and has never come back on dont even show charging has eny one els had this
I've got my Razer phone on the 20th of December 2017. Used it a couple of months before noticing the entire top part of the screen having dead zone. Rendering my phone to be unable to tap on anything on the dead zone. I've proceeded to exchange emails with Razer and got it RMA-ed on the 20th of March 2018. To my surprise. My 2nd set is experiencing the same exact issue right now in less than a month of using it. Are there anyone else out there experiencing this issue?
Got my razer phone on the 20th December, last month while using Google maps the left side froze for a bit, fixed it at the time with a reboot, didn't do it again till last week and now does it all the time. I'm waiting for an RMA guy from razer to email me back, and I've put a post on Reddit under the /r/razerphone sub to keep everyone interested how my RMA process is going to go. How long does it take to get your fixed/replacement phone back to you? If I dropped the phone and broke the screen, my insurance company would replace it and get it back to me within 5 days for £25 fee. I bet razer are gonna take weeks.... ?
razer screen problem
since i got the phone at the start the screen was flashing black then an hour later phone was all gucci,now if i press the side of the speaker like a small bit harder the whole screen goes black untill i manage to restart the phone, now at all i dunno whats happening nothing happens all i does it vibrates when i try to unlock the phone theres no sound anymore when the phone gets unlocked so im guessing i cant restart it anymore cause it dosent unlock :/
if you need any pictures / videos
Dm me on IG: Pekiuks_YT
discord : Pekiuks#7734
ok thanks , i should refund it or no because i need to factory reset it but i cant see anything cause the screen is black .
Anatoli
ZaccTeo said:
I've got my Razer phone on the 20th of December 2017. Used it a couple of months before noticing the entire top part of the screen having dead zone. Rendering my phone to be unable to tap on anything on the dead zone. I've proceeded to exchange emails with Razer and got it RMA-ed on the 20th of March 2018. To my surprise. My 2nd set is experiencing the same exact issue right now in less than a month of using it. Are there anyone else out there experiencing this issue?
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Bought Razer in March. And now have same problem !
Hi friends.
I left my phone in the house with WiFi on and it was getting some notification updates on samsung apps automatically,when I holded it.
But at that moment background image which was set by program Wallpaper Changer was flickering for like 5-10 seconds then black screen and after that I got picture.
I got so scared,now I assume it's display issue damage or perfectly norma,if yes what could cause this?
Phone was not used it was standing on the table from early morning.
Phone wasn't held near heat nor anything just on my laptop which was off.
The battery is at 38 %.
Well, the flickering has occurred more times? Or was it a one time thing? On ocasion, I have seen some screen related weird things, but never on a regular basis, just some 4 or 5 times since I bought it in Sept 2019
It happened yesterday for first time,hope the last.
Phone is purchased used,3 weeks ago.