Develop Bugs

Flickering screen

I have noticed that my screen is flickering ever so slightly in all applications. it is bearable but slightly annoying. Could this be hardware related and will I have grounds for a warrenty replacement? should I wait and see if any OTAs resolve it?
Everything is stock. Brightness is set to auto.
I have problems with shadowgun crashing when there is an explosion etc. possibly related?
Sent from my HTC One X using XDA

Yeah, i noticed this too on my One X I've mostly seen it while my mobile data connection was on, and it seems to decrease a lot but not completely disappear when it's off. I also got a weird message yesterday while charging, saying something along the lines of "your phone is using too much current, -" (the message was in dutch, not sure what the exact message is in english) my phone turned off before I could completely read it. I wonder if those issues are somehow related. Maybe the screens backlight isn't getting enough power when the radio is on. Anyways, I'm not an expert, so don't quote me on that.
I also heard the tegra 3 drivers are buggy, so shadowgun crashing and performance drops etc. will hopefully be resolved in future updates.

I've got it as well I think it's a driver issue the last thing I want to do is go for a replacement and that to have more dud stuff as this is the only dud thing on mine. Everything else is fine apart from flickers now and then.
Sent from my HTC One X using Tapatalk 2

See developer option
JimmyEatFood said:
I have noticed that my screen is flickering ever so slightly in all applications. it is bearable but slightly annoying. Could this be hardware related and will I have grounds for a warrenty replacement? should I wait and see if any OTAs resolve it?
Everything is stock. Brightness is set to auto.
I have problems with shadowgun crashing when there is an explosion etc. possibly related?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
hey jimmy go to Menu->settings-> Developer options and untick all the option restart your phone and magic..... screen flickering will disappear
---------- Post added at 11:46 PM ---------- Previous post was at 11:34 PM ----------
backstabz0r said:
Yeah, i noticed this too on my One X I've mostly seen it while my mobile data connection was on, and it seems to decrease a lot but not completely disappear when it's off. I also got a weird message yesterday while charging, saying something along the lines of "your phone is using too much current, -" (the message was in dutch, not sure what the exact message is in english) my phone turned off before I could completely read it. I wonder if those issues are somehow related. Maybe the screens backlight isn't getting enough power when the radio is on. Anyways, I'm not an expert, so don't quote me on that.
I also heard the tegra 3 drivers are buggy, so shadowgun crashing and performance drops etc. will hopefully be resolved in future updates.
Click to expand...
Click to collapse
@backstabz0r for screen flickering pls refer to my earlier ans and for your problem which you got warning message thats common warning you get when you have put phone in charge and if you using it for gaming which consumpts more nergy then, message will be" battery consumption is more then the supply"
so suggest ou to let battery get charged till 30 % and then use it for gaming or any other apps

I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?

mertzi said:
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
Click to expand...
Click to collapse
I've got what your describing quite a few users have. I believe it could be down to the drivers for the Soc. Might just need a driver update. Only the next update we can tell if this fixes the issue or not. We need to pressure HTC regarding this issue.

nikzDHD said:
I've got what your describing quite a few users have. I believe it could be down to the drivers for the Soc. Might just need a driver update. Only the next update we can tell if this fixes the issue or not. We need to pressure HTC regarding this issue.
Click to expand...
Click to collapse
But is it really possible that a driver issue can cause flicker? I've never seen it before.
I tweeted @htcdev earlier today about it but no response yet. I wonder what the best way to make htc aware of this is. Contacting their lousy customer support feels pointless, it won't reach the people who actually can make an impact.

mertzi said:
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
Click to expand...
Click to collapse
This is what I have, but its far worse on higher brightness levels.
Sent from my HTC One X using XDA

Right guys untick animations in Developer options, restart give it a while, go into camera you'll notice glitches, play a YouTube video you'll notice green bar on the left hand side of the screen in full screen mode. Untick animations and this disappears. It's worrying not sure what to do now.
Edit: can't repeat this but will keep trying as something did trigger it off for the screen to go like that.

Yeah, with flicker I didn't mean anything like having low fps when scrolling through stuff. I meant a quite noticable fluctuation in the brightness of the backlight if that makes sense. It is indeed quite like a CRT monitor with a low refresh rate. I haven't seen it yet when my screen brightness was high, but I'm not sure if it doesn't occur on higher brightness settings. It is also not constantly flickering, It only seems to act up when my mobile data connection is active, although I have seen a very slight flickering with data turned off. I really hope this isn't a hardware issue, the rest of my phone is pretty much perfect and I'd rather not send it in for a replacement after all the trouble I had with my sensation :/

I have the flicker issue, the screen flickers near the center a little bit to the right though, and it is reall irratating, but i can only see it when viewing pictures and on greys.
I hope it isn't hardware!!
tried all the ideas given to stop it but none work for me, still seems to flicker

Me too
I have the screen flickering too.
Im reluctant to return it as apart from this the handset is solid.
It on appears on certain colours making me think its software related.

I also have the exact same flicking issue. From what I have heard it is a software issue rather than a hardware issue. Just to be on the safeside though I am returning my One X to Phones4U for a replacement. Will be interesting to see if the replacement has the same issue.

I made a thorough check yesterday. I downloaded a brightness control app where you can write what brightness level you want so i tried from 3% which was the lowest possible step by step up to 15%. At 15 the flicker stops so its not 30 as I said before. this is my only issue too so I dont dare to replace it just to get a worse phone. My sister is getting one next week so gonna compare them.
Sent from my HTC One X using XDA

I noticed this too, but i believe its a software issue only. When I unlock the phone, the screen flickers while sense runs and the three menu button appears then goes. Once its all settled its fine. I believe this is to do with sense rather than a phone issue, and will be addressed via OTA.

nickp123 said:
I noticed this too, but i believe its a software issue only. When I unlock the phone, the screen flickers while sense runs and the three menu button appears then goes. Once its all settled its fine. I believe this is to do with sense rather than a phone issue, and will be addressed via OTA.
Click to expand...
Click to collapse
Not so sure about it being a specific Sense issue as I have noticed the screen flicking in 3rd party apps such as Spotify.

has anyone had theirs replaced yet? this is doing my head in! really noticeable on a grey background

johnbhoy89 said:
has anyone had theirs replaced yet? this is doing my head in! really noticeable on a grey background
Click to expand...
Click to collapse
Phones4U are sending me out a bag to send it back so hopefully should have a replacement by Monday or Tuesday.

dr9722 said:
Phones4U are sending me out a bag to send it back so hopefully should have a replacement by Monday or Tuesday.
Click to expand...
Click to collapse
I phoned dialaphone there, i made them aware of the problem with my phone, told them if it wasnt fixed with the update then I would like to replace my phone, told me I had until next tuesday to see if its fixed, until I reminded her about distance selling regulations which gives me 28 days from receiving the handset.

johnbhoy89 said:
I phoned dialaphone there, i made them aware of the problem with my phone, told them if it wasnt fixed with the update then I would like to replace my phone, told me I had until next tuesday to see if its fixed, until I reminded her about distance selling regulations which gives me 28 days from receiving the handset.
Click to expand...
Click to collapse
You do indeed have 28 days to return your phone however I wouldn't count on HTC releasing an update before then

yellow screen tint/spot FIX!

1) go to display settings and set sleep to never turn off and brightness to full
2) install 'dead pixel detect and fix' from market
3) open 'dead pixel detect and fix' select colors, custom then a nice bright yellow
4) once your screen is bright yellow put on charge and leave for the night
I'm unsure if this fixed my problem or just a coincidence that my screen got better over night anyway but I thought I would share to see if it helps anyone else.

djpoe said:
1) go to display settings and set sleep to never turn off and brightness to full
2) install 'dead pixel detect and fix' from market
3) open 'dead pixel detect and fix' select colors, custom then a nice bright yellow
4) once your screen is bright yellow put on charge and leave for the night
I'm unsure if this fixed my problem or just a coincidence that my screen got better over night anyway but I thought I would share to see if it helps anyone else.
Click to expand...
Click to collapse
This sort of trick helped me solve flickering but only temporarily.. I think yout problem will come back as well
Sent from my GT-N7000 using xda premium

It had been 2 days and is still good. I read up that a lot of one x's have the same problem, yellow smudges appears about 3 days after purchase but suppose to fade after about 2 weeks. So I don't think it will return this is just to speed things up a little.

I thought that it was due to hardware, but maybe not so much?

Well ill try to work on it for few days on full brightness, maybe it will reduce the glue grain, I noticed its on all one Xs they just vary in intensity

Sometimes pixels get stuck at a colour and flashing the area between different colours really fast can fix it.
Sent from my HTC One X using xda premium

Unfortunately my screen is yellow at the bottom and every pixel app I find has the menu bar there. What I did do though was leave chrome on the settings page and it did help to reduce it., however I've just been playing some fruit ninja. My phone got hot the touch screen stopped working correctly and the yellow is back worse than before

I am trying this now and will let it run overnight.
I currently have 2 yellow spots on the top of my screen. Hoping this will make them go away faster.

chris_lyon82 said:
Unfortunately my screen is yellow at the bottom and every pixel app I find has the menu bar there. What I did do though was leave chrome on the settings page and it did help to reduce it., however I've just been playing some fruit ninja. My phone got hot the touch screen stopped working correctly and the yellow is back worse than before
Click to expand...
Click to collapse
My yellow blobs was at the top of the screen, so the black menu bar at the bottom wasnt a concern for me. I am currently using tripndroids cm9 build that takes the black bar away and gives you full resolution use. Only attemp cm9 if your boot loader has allready been unlocked, so you can still replace your phone if things dont improve.
for anyone using cm9 they dont have the option to turn display sleep off completly, so i would recomend downloading an app callled 'screen on' that does the job from the market.

The yellow tint/spot isnt a hardware fault. It comes from poor manufacturing processing. If you squeeze hard on the edge of the screen for prolonged time, the yellow tint/spot appears. Once the pressure on the screen is normalized, the tint/spot will be gone. However, there is a chance that prolonged pressure will cause permanent damage, it is wise for you guys NOT to put your H1X into your jeans pocket!
Sent from my HTC One X using XDA

treebill said:
Sometimes pixels get stuck at a colour and flashing the area between different colours really fast can fix it.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That can be achieved by just clicking fix on the dead pixel app, when i attempted this for about 2 hours i never saw any changes as after just trying a constant yellow i instantly saw that my screen got brighter, whiter and the yellow smudges on top of my screen started to fade. I compare to my partners one x to check for improvements.

Any luck?
Sent from my HTC One X using XDA

I do hope that this solution help you with that problem.. however there must be a reason why HTC help support keeping my HOX at their location , as far as I know they waiting for new battery as well as NEW LCD..according to that information must be smth wrong with LCD... (yellow dots of course)
So I need to switched back to my HP pre 3 for a while..

Hi i have the same problem with my HOX, my HOX is perfect except for the blue spot when i turn my screen brightness to full and use a black wallpaper you can see the blue spot, i dont know what i must to do because it is my second HOX and it took me 2 weeks to get a replacement unit from virgin if any body in here has experience with htc australia service centre please let me know thanks (i did try to use the app but no luck)
Sent from my HTC One X using Tapatalk 2

Alright -
I let it run for like 12 hours last night.
My yellow spots are about 75 percent gone!!!!
I am going to let it run again tonight and will give another update.
For those of you will yellow spots I would suggest giving this a shot. So far it seems to be working for me. Although I will keep an eye on it to see if it comes back or gets worse again.
Thanks!

any idea if this deals with the glue grain too?

I don't think the color really matters - what metters is that it is left alone AND getting warm.
I guess if you put a book on top of it while running a 3D game, 90% of the spots will be gone momentarily, but as soon as you start using it they will creep back because it is a lamination problem and not a screen problem...
And for those who claim their spots "disappeared" after a week - yes, they did disappear for me one day, but were back once I started using it heavily.

the spots problem will not appear for those who have a flawlessly fit screen
this is why i advice those with lamination issues to get rid of the phone, lamination issues = spots, uneven whites and chance of dust get in

Does anyone have any further evidence that this works? I've got a very light yellow haze/spot in the bottom right hand corner of my screen which I'm not too happy about.
Hoping that it does work because I don't really want to go through the hassle of acquiring a replacement. I will do if the problem is terminal though.
Thanks.

I don't have the yellow spots. But the top part of my screen has a yellow tint. This is my second phone and its perfect apart from this. Only had it a couple of days though so I'll give it time to see if it will fade.
I can only do a swap once more and I don't want to end up with a worse phone and have to send it away for repair.
Dilemma!
Sent from my HTC One X using XDA

[Q] Getting horizontal lines intermittently

My phone is about 4 weeks old now. Last week I noticed that sometimes, powering the screen on shows some light pink/grey horizontal lines. This is in standard portrait mode.
They are more obvious in medium to bright light and eventually go away after another screen off/on.
I'm using the standard HTC ROM (Sense 5.0, Android 4.2.2).
Would this be a hardware issue?
Thanks!

huitz said:
My phone is about 4 weeks old now. Last week I noticed that sometimes, powering the screen on shows some light pink/grey horizontal lines. This is in standard portrait mode.
They are more obvious in medium to bright light and eventually go away after another screen off/on.
I'm using the standard HTC ROM (Sense 5.0, Android 4.2.2).
Would this be a hardware issue?
Thanks!
Click to expand...
Click to collapse
Sounds like hardware. I knew someone with a Thunderbolt with a similar issue. Next time you see it, don't turn your screen off, but lighly push on the screen in different areas and see if it makes it better (or worse). This may have happened (if its hardware related) due to too much pressure being put on the screen accidentally, perhaps while in your pocket or something.

peteschlabar said:
Sounds like hardware. I knew someone with a Thunderbolt with a similar issue. Next time you see it, don't turn your screen off, but lighly push on the screen in different areas and see if it makes it better (or worse). This may have happened (if its hardware related) due to too much pressure being put on the screen accidentally, perhaps while in your pocket or something.
Click to expand...
Click to collapse
I did notice the lines again and tried pressing on the screen but nothing changed from what I could tell.
I ended up contacting HTC support and was recommended a 'Dead Pixel' app. Except they didn't specify which one. There's tons on the market and some claim to fix dead pixels. Not sure how true that is or that I even have that problem. Anyone know if those apps work?
Also, they recommended doing a factory reset. Not sure how that would help but I'm willing to give it a shot if there's no other ideas.

I'm not familiar with the apps either, a factory reset would help rule out a software related issue, and is probably the first thing that Verizon would do.
Sent from my M7 using the xda app

Screen Issues: Right side of screen lags

After using my Pixel daily for 6 months (got the first batch, pre December 25th) and having next to no issues with it (wifi strength sucks, even with Xceed kernel, but it's better than it was), half of my screen decided it wanted to go goofy. I was using it two days ago and everything was working fine, I used it yesterday morning for a few minutes and then plugged it into the Google charger that came with it and let it sit on my couch for a few hours while it was charging. I got on the bus, and pressed the power button to wake the screen and nothing happened. Thinking I had it turned off I held the power button for a few second, and still nothing. So I held it for 30 seconds and when it brought up the bootloader warning the right side of the screen was glitching, same thing happened on the Google logo, boot animation, and continued into Android. I powered it off, hoping it would go away but it didn't. The slight glitch then turned into static "snow" which will then change sporadically based on what I'm doing on the tablet. That area of the screen still works perfectly because touch input works, and when I take a screenshot and view that area of the screen it shows up just as it should. It seems like there is an overlay on the right side of the screen that won't go away. Since it happens from the moment you turn it on makes me think it's a hardware issue but the fact that the screen itself still works perfectly makes me think it's a software issue. I haven't flashed the stock ROM back on it yet or locked it backup yet since I don't have a type c to type a adapter with me, it's still under warranty but I wanted to see if you guys could help me fix it before I sent it back.
TL; DR

This just started happening to me today, exactly as you described.

Interesting. I just RMA'd mine, should be receiving it within the next few days.

I'm returning mine too. I've determined that it's hardware because when I applied pressure around the edges of the screen I felt something slightly pop into place and then the problem was temporarily corrected. If I apply slight pressure to parts of the screen it happens again.
At this point I've flashed back to stock and I'm in an eternal recovery bootloop that I can't fix because acquiring USB drivers that work is incomprehensively difficult.

Just had mine go as well :crying:

Oh wow, that sucks. At least I'm not the only one though. I just got my new one a few days ago and all is well so far, hopefully this one won't screw up. RMA process was very smooth.
As for the USB drivers I usually have to install them manually by using the "select driver from a list"
Sent from my Pixel C using Tapatalk

Same issue on my first one
Here's my post from the mapping problems to serial # thread.
Google RMA process was fine once I was finally able to get a chat window with them.
Be sure to post to the problem mapping thread to help others!!

Add me to the list. Just went through the RMA process and am now waiting for the replacement to come. I can deal with the wifi issue and the random reboots, but having half of your screen corrupted is unacceptable. I don't even know how this is possible unless some genius at the pixel C team decided that it's cheaper to source half a screen and glue them together.

It's kinda crazy that I couldn't find this happen anywhere then all of the sudden it's happening to you guys! I'm extremely confused how it happened and what actually went wrong with it.

brando56894 said:
It's kinda crazy that I couldn't find this happen anywhere then all of the sudden it's happening to you guys! I'm extremely confused how it happened and what actually went wrong with it.
Click to expand...
Click to collapse
Most likely some latently defective silicon from Nvidia.
Sent from my Pixel C using Tapatalk

pkelly517 said:
Most likely some latently defective silicon from Nvidia.
Click to expand...
Click to collapse
I don't believe so, I think it has more to do with the screen, since it would occasionally correct itself, and even when half the screen was screwed up, screenshots would come out perfectly. It's almost like there's something stuck over the right half of the screen.

brando56894 said:
I don't believe so, I think it has more to do with the screen, since it would occasionally correct itself, and even when half the screen was screwed up, screenshots would come out perfectly. It's almost like there's something stuck over the right half of the screen.
Click to expand...
Click to collapse
Of course screenshots would come out perfectly. It's just a memory dump of the video RAM. This is a problem with getting that memory to the display. I think the display driver is part of the SoC. I could be wrong. Maybe it's a cable.
But it seems like a bit in the display driver is never getting enabled.
Sent from my Nexus 5X using Tapatalk

I'm fairly certain that it's a physical issue with the screen or the connection to the screen. When I had this issue I saw a visible change when I applied some light pressure around the edges of the screen. At one point it almost felt like something popped into place and the problem went away (then resumed.) Also, if I applied some pressure on the lagging side of the screen I would see some odd behavior as if the connection was fluctuating. I didn't squeeze hard, but it didn't take much.

I have had TWO Pixel Cs do this now. The first got the dreaded half screen of death after 5 months back in May, and the replacement that Google sent me has just started doing it today after just 3 months. The second device was from a much later batch than the first.
My experience so far makes me think that all Pixel Cs might have this hardware defect - it's just a matter of time before it happens. That's kinda gutting if it's true as for me this is the best tablet out there, and I can't see anything else coming close to replacing it.
About to contact Google for RMA again I guess. Third time lucky maybe...?

Wow really? That's no good!

Pixel C Screen Issues
Add me to the list, as of this morning. 8 months old.

SpaceGooner said:
I have had TWO Pixel Cs do this now. The first got the dreaded half screen of death after 5 months back in May, and the replacement that Google sent me has just started doing it today after just 3 months. The second device was from a much later batch than the first.
My experience so far makes me think that all Pixel Cs might have this hardware defect - it's just a matter of time before it happens. That's kinda gutting if it's true as for me this is the best tablet out there, and I can't see anything else coming close to replacing it.
About to contact Google for RMA again I guess. Third time lucky maybe...?
Click to expand...
Click to collapse
what's the serial# of your replacement?

lude219 said:
what's the serial# of your replacement?
Click to expand...
Click to collapse
My second Pixel C's s/n is 61250***** This one has developed the screen problem on the right of the screen
The earlier one I had was 5A230***** This one had the problem on the left side of the screen
I assumed the second one was from a later production batch than the first, but must admit I don't really know that.

SpaceGooner said:
My second Pixel C's s/n is 61250***** This one has developed the screen problem on the right of the screen
The earlier one I had was 5A230***** This one had the problem on the left side of the screen
I assumed the second one was from a later production batch than the first, but must admit I don't really know that.
Click to expand...
Click to collapse
According to this http://forum.xda-developers.com/pixel-c/general/mapping-problems-to-serial-t3274660 there still seem to be some issue with the #61250 batch so I'd try for a 3rd time to see if you get a 6202000 one (what i have now). It's stupidly frustrating but the Pixel C is too good to give up now.

lude219 said:
According to this http://forum.xda-developers.com/pixel-c/general/mapping-problems-to-serial-t3274660 there still seem to be some issue with the #61250 batch so I'd try for a 3rd time to see if you get a 6202000 one (what i have now). It's stupidly frustrating but the Pixel C is too good to give up now.
Click to expand...
Click to collapse
Thanks for the info. Not sure I'll be able to determine what s/n Google sends me next time, but here's hoping I get a good one and that I've just been unlucky so far. I won't be able to RMA until I get home from vacation later in the week anyway. If they send me another Pixel C that develops the half screen problem down the line, I will surely have to get a refund and maybe go for a top end Chromebook (with Google Play of course) next time.

Part of Note 10+ Screen Goes Black

This problem just started today, I've done nothing with settings, have not installed any apps recently, did not drop it, expose it to water, or anything that could possibly cause damage. What's happening is that basically about 1 inch-1 inch 1/8 of the bottom of the screen turns black, and at almost random, sometimes it could go a minute and half or so, sometimes 30 seconds, sometimes within 5 or less seconds. The strangest part? The part that goes black still operates fine to touch, so if an icon or letter of the keyboard, or whatever, is located in that area, it can still be selected/operates. Taking a screenshot to try to show it is worthless since it'll show the screen as just fine, so I attached a picture and a video of the problem from an old phone of mine. The blacked out are will go right back to normal if you turn the screen off, wait a second, and turn it back on. Also, if the blacked out area is there, it'll go away after about a half a second when the screen dims right before the screen inactivity turns the screen off. I've only had this phone for a couple months, I got it back on December 7th 2019.

I learned something else. If I manually lower the brightness to a particularly low level, the black goes away, so it seems to in some strange way be related to the phones brightness level (I use auto brightness), this also might explain why the black comes at differing intervals, as my brightness is adjusting constantly to my surroundings, the time before it comes is either shortened or lengthend based on the brightness.

It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
I was just thinking I might have to do factory reset, if that doesn't work, and it needs repair/replacement, do I go to an authorized Samsung repair place (I know I have one within about a couple miles of my house), it's
obviously well within warranty, or take it to At&t store as I do have that AT&T Protect Advantage coverage for my phone?

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
Did the factory reset, turned out to be a waste of time. That black bar was showing immediately, right at the setup screen. So I guess it's safe to say that it's a hardware issue, defective whatever. Funny story is that when I bought this phone, my att store only had two of them left, one was immediately defective, it wouldnt get past the main logo screen, and now I got this one and it became defective within just a couple months, got to love it.

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
Just left AT&T store where I initially purchased the phone. They're shipping out a brand new note 10+ to me today and I'll get it tomorrow ?

Glad to hear! That definitely sounded like faulty hardware. Funny you saw two failures, I guess it will happen with such complex devices.

Note 10 plus screen goes black
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.

Tech girl99 said:
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.
Click to expand...
Click to collapse
You just need the proof of purchase, or, if you got it on contract, the contract itself will suffice