[Q] Getting horizontal lines intermittently - Verizon HTC One (M7)

My phone is about 4 weeks old now. Last week I noticed that sometimes, powering the screen on shows some light pink/grey horizontal lines. This is in standard portrait mode.
They are more obvious in medium to bright light and eventually go away after another screen off/on.
I'm using the standard HTC ROM (Sense 5.0, Android 4.2.2).
Would this be a hardware issue?
Thanks!

huitz said:
My phone is about 4 weeks old now. Last week I noticed that sometimes, powering the screen on shows some light pink/grey horizontal lines. This is in standard portrait mode.
They are more obvious in medium to bright light and eventually go away after another screen off/on.
I'm using the standard HTC ROM (Sense 5.0, Android 4.2.2).
Would this be a hardware issue?
Thanks!
Click to expand...
Click to collapse
Sounds like hardware. I knew someone with a Thunderbolt with a similar issue. Next time you see it, don't turn your screen off, but lighly push on the screen in different areas and see if it makes it better (or worse). This may have happened (if its hardware related) due to too much pressure being put on the screen accidentally, perhaps while in your pocket or something.

peteschlabar said:
Sounds like hardware. I knew someone with a Thunderbolt with a similar issue. Next time you see it, don't turn your screen off, but lighly push on the screen in different areas and see if it makes it better (or worse). This may have happened (if its hardware related) due to too much pressure being put on the screen accidentally, perhaps while in your pocket or something.
Click to expand...
Click to collapse
I did notice the lines again and tried pressing on the screen but nothing changed from what I could tell.
I ended up contacting HTC support and was recommended a 'Dead Pixel' app. Except they didn't specify which one. There's tons on the market and some claim to fix dead pixels. Not sure how true that is or that I even have that problem. Anyone know if those apps work?
Also, they recommended doing a factory reset. Not sure how that would help but I'm willing to give it a shot if there's no other ideas.

I'm not familiar with the apps either, a factory reset would help rule out a software related issue, and is probably the first thing that Verizon would do.
Sent from my M7 using the xda app

Related

Flickering screen

I have noticed that my screen is flickering ever so slightly in all applications. it is bearable but slightly annoying. Could this be hardware related and will I have grounds for a warrenty replacement? should I wait and see if any OTAs resolve it?
Everything is stock. Brightness is set to auto.
I have problems with shadowgun crashing when there is an explosion etc. possibly related?
Sent from my HTC One X using XDA
Yeah, i noticed this too on my One X I've mostly seen it while my mobile data connection was on, and it seems to decrease a lot but not completely disappear when it's off. I also got a weird message yesterday while charging, saying something along the lines of "your phone is using too much current, -" (the message was in dutch, not sure what the exact message is in english) my phone turned off before I could completely read it. I wonder if those issues are somehow related. Maybe the screens backlight isn't getting enough power when the radio is on. Anyways, I'm not an expert, so don't quote me on that.
I also heard the tegra 3 drivers are buggy, so shadowgun crashing and performance drops etc. will hopefully be resolved in future updates.
I've got it as well I think it's a driver issue the last thing I want to do is go for a replacement and that to have more dud stuff as this is the only dud thing on mine. Everything else is fine apart from flickers now and then.
Sent from my HTC One X using Tapatalk 2
See developer option
JimmyEatFood said:
I have noticed that my screen is flickering ever so slightly in all applications. it is bearable but slightly annoying. Could this be hardware related and will I have grounds for a warrenty replacement? should I wait and see if any OTAs resolve it?
Everything is stock. Brightness is set to auto.
I have problems with shadowgun crashing when there is an explosion etc. possibly related?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
hey jimmy go to Menu->settings-> Developer options and untick all the option restart your phone and magic..... screen flickering will disappear
---------- Post added at 11:46 PM ---------- Previous post was at 11:34 PM ----------
backstabz0r said:
Yeah, i noticed this too on my One X I've mostly seen it while my mobile data connection was on, and it seems to decrease a lot but not completely disappear when it's off. I also got a weird message yesterday while charging, saying something along the lines of "your phone is using too much current, -" (the message was in dutch, not sure what the exact message is in english) my phone turned off before I could completely read it. I wonder if those issues are somehow related. Maybe the screens backlight isn't getting enough power when the radio is on. Anyways, I'm not an expert, so don't quote me on that.
I also heard the tegra 3 drivers are buggy, so shadowgun crashing and performance drops etc. will hopefully be resolved in future updates.
Click to expand...
Click to collapse
@backstabz0r for screen flickering pls refer to my earlier ans and for your problem which you got warning message thats common warning you get when you have put phone in charge and if you using it for gaming which consumpts more nergy then, message will be" battery consumption is more then the supply"
so suggest ou to let battery get charged till 30 % and then use it for gaming or any other apps
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
mertzi said:
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
Click to expand...
Click to collapse
I've got what your describing quite a few users have. I believe it could be down to the drivers for the Soc. Might just need a driver update. Only the next update we can tell if this fixes the issue or not. We need to pressure HTC regarding this issue.
nikzDHD said:
I've got what your describing quite a few users have. I believe it could be down to the drivers for the Soc. Might just need a driver update. Only the next update we can tell if this fixes the issue or not. We need to pressure HTC regarding this issue.
Click to expand...
Click to collapse
But is it really possible that a driver issue can cause flicker? I've never seen it before.
I tweeted @htcdev earlier today about it but no response yet. I wonder what the best way to make htc aware of this is. Contacting their lousy customer support feels pointless, it won't reach the people who actually can make an impact.
mertzi said:
I've read a few threads here regarding the flicker and it seems some people are confusing flicker with something that I really don't know what to call.
Flicker for me is when there's a stroboscope-ish effect, like when you place your sight just above an old CRT monitor, or when a fluorescent light is on it's last breath. Not when what you see on the screen makes random movements a few pixels in any direction.
I have flicker on my HOX. But it's only noticeable on lower brightness levels. This happens in all applications and in settings menu, everything with white or light grey background, so not related to badly written apps. But I wonder if this really CAN be software related? Has this happened with other models from various manufacturers?
Click to expand...
Click to collapse
This is what I have, but its far worse on higher brightness levels.
Sent from my HTC One X using XDA
Right guys untick animations in Developer options, restart give it a while, go into camera you'll notice glitches, play a YouTube video you'll notice green bar on the left hand side of the screen in full screen mode. Untick animations and this disappears. It's worrying not sure what to do now.
Edit: can't repeat this but will keep trying as something did trigger it off for the screen to go like that.
Yeah, with flicker I didn't mean anything like having low fps when scrolling through stuff. I meant a quite noticable fluctuation in the brightness of the backlight if that makes sense. It is indeed quite like a CRT monitor with a low refresh rate. I haven't seen it yet when my screen brightness was high, but I'm not sure if it doesn't occur on higher brightness settings. It is also not constantly flickering, It only seems to act up when my mobile data connection is active, although I have seen a very slight flickering with data turned off. I really hope this isn't a hardware issue, the rest of my phone is pretty much perfect and I'd rather not send it in for a replacement after all the trouble I had with my sensation :/
I have the flicker issue, the screen flickers near the center a little bit to the right though, and it is reall irratating, but i can only see it when viewing pictures and on greys.
I hope it isn't hardware!!
tried all the ideas given to stop it but none work for me, still seems to flicker
Me too
I have the screen flickering too.
Im reluctant to return it as apart from this the handset is solid.
It on appears on certain colours making me think its software related.
I also have the exact same flicking issue. From what I have heard it is a software issue rather than a hardware issue. Just to be on the safeside though I am returning my One X to Phones4U for a replacement. Will be interesting to see if the replacement has the same issue.
I made a thorough check yesterday. I downloaded a brightness control app where you can write what brightness level you want so i tried from 3% which was the lowest possible step by step up to 15%. At 15 the flicker stops so its not 30 as I said before. this is my only issue too so I dont dare to replace it just to get a worse phone. My sister is getting one next week so gonna compare them.
Sent from my HTC One X using XDA
I noticed this too, but i believe its a software issue only. When I unlock the phone, the screen flickers while sense runs and the three menu button appears then goes. Once its all settled its fine. I believe this is to do with sense rather than a phone issue, and will be addressed via OTA.
nickp123 said:
I noticed this too, but i believe its a software issue only. When I unlock the phone, the screen flickers while sense runs and the three menu button appears then goes. Once its all settled its fine. I believe this is to do with sense rather than a phone issue, and will be addressed via OTA.
Click to expand...
Click to collapse
Not so sure about it being a specific Sense issue as I have noticed the screen flicking in 3rd party apps such as Spotify.
has anyone had theirs replaced yet? this is doing my head in! really noticeable on a grey background
johnbhoy89 said:
has anyone had theirs replaced yet? this is doing my head in! really noticeable on a grey background
Click to expand...
Click to collapse
Phones4U are sending me out a bag to send it back so hopefully should have a replacement by Monday or Tuesday.
dr9722 said:
Phones4U are sending me out a bag to send it back so hopefully should have a replacement by Monday or Tuesday.
Click to expand...
Click to collapse
I phoned dialaphone there, i made them aware of the problem with my phone, told them if it wasnt fixed with the update then I would like to replace my phone, told me I had until next tuesday to see if its fixed, until I reminded her about distance selling regulations which gives me 28 days from receiving the handset.
johnbhoy89 said:
I phoned dialaphone there, i made them aware of the problem with my phone, told them if it wasnt fixed with the update then I would like to replace my phone, told me I had until next tuesday to see if its fixed, until I reminded her about distance selling regulations which gives me 28 days from receiving the handset.
Click to expand...
Click to collapse
You do indeed have 28 days to return your phone however I wouldn't count on HTC releasing an update before then

Flickering white pixels in some places?

Just received my second One X from amazon UK (first was sent back due to charging issues).
Been getting some weird things with the screen on this one, which I haven't heard of in the other threads. I have a fair amount of pixels on the screen that will flicker white on certain screens, particularly on the pull-down notification. The pixels seem to be roughly distributed along two vertical lines on the screen, and there's about 20-30, although it's hard to tell since they never flicker all at once. The white pixels don't show up in screenshots, so I don't think it's a software issue, although it's possible, I suppose.
They never show up on solid colors as far as i can make out, but i get them on the camera preview and in the notification drawer (seems to be that shade of grey combined with the fine texture that sets it off). Very occasionally I get it on the bubbles live wallpaper. I also get it when viewing screenshots of the notification pulldown, so it seems to be the colour/texture, not the actual window being drawn.
I can't tell if this is a software or hardware issue.. I've done a few reboots and a factory reset, which did absolutely nothing. It's always the same pixels, which suggests hardware to me, but then it's oddly specific circumstances that set it off.
Any ideas/anyone else getting similar issues?
Edit: re-reading your post it may not be what I thought. Info below for the "usual" screen flicker issue.
It's a well known issue that pretty much everyone has. The backlight flickers slightly due to a voltage drain when the CPU is busy, causing whites and greys to turn a slightly warmer "colour" for a moment.
It's fixed in the 1.29.11 (not 1.29.7) update which just rolled out in Europe and should follow in the UK in about 2 weeks. It takes up to 2 more weeks after the update for it to monitor the voltage of your individual screen and learn to compensate so the flicker goes away.
Yeah, it's not the backlight, it's literally single pixels flickering from their correct colour to white.
So I've been through the standard factory reset crap with customer service, and they're recommending I sent it in for repair. Has anyone had any luck with the repair centre (I'm in the UK)?
Not sure if it's even worth sending it back since I'm still not sure if it's a hardware or software issue. If it's a software issue, will they fix it, or will they just turn it back and go "nope, couldn't find anything"?
I have EXACTLY the same issue, but with two pixels only, I'm almost convinced it's a hardware fault because I'm on a custom rom and it's still there, I got mine without a warranty though so I'll have to deal with it, any suggestions other than acceptance?
I have same issue, i change the rom and now its fine. it was almost on 3 or 4 roms, and finally its disappear
kami2k said:
I have same issue, i change the rom and now its fine. it was almost on 3 or 4 roms, and finally its disappear
Click to expand...
Click to collapse
Well thank you that's rather comforting to know, fingers crossed

Green hue on all blacks appeared?

The screen on my note 3 suddenly showed a green hue color. I took some screen shots to show but after I pressed the power button(standby) to turn screen off then back on again the green hue disappeared?
So thinking the pictures would still prove the issue, no I was wrong the screen captures I took with the green hue are also fine . Not sure whats going on...Perhaps it is hardware related hence why it does not show in the captures. Basically all the blacks had a green hue to them / in fact were green .
Today is the 14th day for me to return or exchange the device at t mobile. Please advise. I did install some dark wallpaper apps but deleted them yesterday, was using normal stock wallpapers. I am not rooted.
Do you think it is hardware related? I believe if it was software related then the screen captures ( which I took when screen went green) would also show the green hue.
Had the same problem here but mine had a pink hue.Try to reset the colors. Just type *#0*# on your phone dialer and use the 3 colors for 5 minutes each, it will reset the pixels.
Sent from my SM-N900T using Tapatalk
It went away when I pressed it on standby and back again.
What gets me concerned is that when I took a screen shot when it was green it didn't show on the picture after it remedied itself.
Sent from my SM-N900T using Tapatalk
So have the problem gotten worse since then?
I have seen it now and then. Often happened when I was on the phone and closed and opened the lid.
Happened now that I opened the lid after attaching it to the charger.
Should I expect it to get worse, and therefore return it for a new one or will it be a rare bug now and then?
Reading mode enabled?
wolf5 said:
So have the problem gotten worse since then?
I have seen it now and then. Often happened when I was on the phone and closed and opened the lid.
Happened now that I opened the lid after attaching it to the charger.
Should I expect it to get worse, and therefore return it for a new one or will it be a rare bug now and then?
Click to expand...
Click to collapse
Hi,
I bought mine in October 4th 2013, has occurred twice so far. Taking screen shots does not show it. I am thinking it is a software glitch.
Reading mode was not enabled. All dark areas of screen goes green.
Limeybastard said:
Hi,
I bought mine in October 4th 2013, has occurred twice so far. Taking screen shots does not show it. I am thinking it is a software glitch.
Click to expand...
Click to collapse
If you are doing a screen shot, it is reading the state from the device and saving it. So later if you look at that screen shot and it looks okay it most likely is not software. If you look at the screen shot while the unit is displaying the green look and it looks right, then you most likely have a software issue.
Sounds like a hardware issue or perhaps some weird mode being set by software. I still think it is hardware though.
krelvinaz said:
If you are doing a screen shot, it is reading the state from the device and saving it. So later if you look at that screen shot and it looks okay it most likely is not software. If you look at the screen shot while the unit is displaying the green look and it looks right, then you most likely have a software issue.
Sounds like a hardware issue or perhaps some weird mode being set by software. I still think it is hardware though.
Click to expand...
Click to collapse
I perhaps hoped that you had answered my question when I first posted as this occurrence first happened on the 14th day of my purchase, so I had a choice to return to T Mobile store for swap out. Either way, only occurred twice so far, so I am not worrying too much about it. Shelf life for phone for me is approx 12 months max, so all is good thus far. Pressing the standby button afaik cleared it up at the times it occured.
I too have had this happen twice now and months in between. Happened after mj5 update could that be a cause
Sent from my SAMSUNG-SM-N900A using Tapatalk
Expydude said:
I too have had this happen twice now and months in between. Happened after mj5 update could that be a cause
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
Doubt it, as mine is stock N900T that has no updates as of yet.
The first time I rebooted and it went away. The second time it was only like that for a few seconds and cleared up on its own. I'm on the at&t version
Sent from my SAMSUNG-SM-N900A using Tapatalk
Mines does this once every few days apart, if I just turn off the screen and turn it back on it goes away. I also took screen shoots but they show fine in the gallery. I only seen it once on my wife's note.
I have exactly the same problem, the green hue appear, and turning off the screen or dial *#0*# and select one of the color to test the screen can clear that away. it happens once per one or two weeks for me. I'm worried that may be a hardware issues and that is a symptom before the device fail. Does any of you have this happened then your phone became not working ?
btw, It's seems happens after I changed to a magnetic flip case ,not sure if that's related, will try not using that case and see if that will gone away. Are you guys having this problem also using a case with magnetic flip ?

White static screen

I purchased the LG G4 from best buy about a month ago. My problem is that a quarter, half, or sometimes all of my screen will glitch out to white static. Sometimes it fixes itself, and sometimes it turns the display off. Sometimes when I turn the display on the glitching goes away for a while, and sometimes it just keeps glitching. It seems to happen especially while under load. It can happen on any screen though, including the home screen. After doing a little research I found some people recommending to enable developer options and Disable HW Overlays. This seems to have helped the problem, as with HW Overlays disabled the white static happens far less frequently. It dosent completely solve the problem though.
My question is if this is hardware or software realated. If the phone is running better with HW Overlays disabled, is it simply bypassing a piece of hardware that is causing the problem? My understanding is that it is forcing the GPU instead of the CPU to render the screen. I know very little about mobile phones though so any help would be much appreciated.
If someone could give some insight into what might be causing the static, and whether or not my phone is actually defective or if its some bad software, it would be greatly appreciated.
Something similar has happened to my screen, thought the problem only starts when I'm using Reddit sync. Basically the screen just gets really white for about a second and then fades back to normal. There was another thread about this issue but no solutions.
Sent from my LGLS991 using Tapatalk
Well today my phone glitched out completely and wouldnt turn back on. I had to remove the battery and put it back in to reset it. I still dont know if its a hardware or software issue, but at this point it dosent really matter. Its going back to either verizon or lg. I hadnt bought a lg product in years because I have had similiar experiences with their products as far as quality control. I figured id give them another chance this time. Its a shame they wasted it. To anyone who reads this, id recommend to at least exchanging this phone out for a replacement if possible, and would probably recommend a different model completely. Its a really nice phone when its working, but this particular problem is actually getting worse as time progresses.

Part of Note 10+ Screen Goes Black

This problem just started today, I've done nothing with settings, have not installed any apps recently, did not drop it, expose it to water, or anything that could possibly cause damage. What's happening is that basically about 1 inch-1 inch 1/8 of the bottom of the screen turns black, and at almost random, sometimes it could go a minute and half or so, sometimes 30 seconds, sometimes within 5 or less seconds. The strangest part? The part that goes black still operates fine to touch, so if an icon or letter of the keyboard, or whatever, is located in that area, it can still be selected/operates. Taking a screenshot to try to show it is worthless since it'll show the screen as just fine, so I attached a picture and a video of the problem from an old phone of mine. The blacked out are will go right back to normal if you turn the screen off, wait a second, and turn it back on. Also, if the blacked out area is there, it'll go away after about a half a second when the screen dims right before the screen inactivity turns the screen off. I've only had this phone for a couple months, I got it back on December 7th 2019.
I learned something else. If I manually lower the brightness to a particularly low level, the black goes away, so it seems to in some strange way be related to the phones brightness level (I use auto brightness), this also might explain why the black comes at differing intervals, as my brightness is adjusting constantly to my surroundings, the time before it comes is either shortened or lengthend based on the brightness.
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
I was just thinking I might have to do factory reset, if that doesn't work, and it needs repair/replacement, do I go to an authorized Samsung repair place (I know I have one within about a couple miles of my house), it's
obviously well within warranty, or take it to At&t store as I do have that AT&T Protect Advantage coverage for my phone?
willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
Did the factory reset, turned out to be a waste of time. That black bar was showing immediately, right at the setup screen. So I guess it's safe to say that it's a hardware issue, defective whatever. Funny story is that when I bought this phone, my att store only had two of them left, one was immediately defective, it wouldnt get past the main logo screen, and now I got this one and it became defective within just a couple months, got to love it.
willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
Just left AT&T store where I initially purchased the phone. They're shipping out a brand new note 10+ to me today and I'll get it tomorrow ?
Glad to hear! That definitely sounded like faulty hardware. Funny you saw two failures, I guess it will happen with such complex devices.
Note 10 plus screen goes black
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.
Tech girl99 said:
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.
Click to expand...
Click to collapse
You just need the proof of purchase, or, if you got it on contract, the contract itself will suffice

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