Hello,
FULL DISCLOSURE: I'm basically entirely a newbie, so I apologize in advance for my ignorance (hopefully I posted this in the right forum), and I acknowledge how many compounding dumb things I've done up until this point to attempt to resolve my problem.
...A few days ago my HTC 10 shut off unexpectedly when the charge was a little below 50% (not entirely unusual, I got it used and the battery isn't very good anymore). Upon resetting it, I found that it took a dump and erased all of my SMS history entirely off of my internal memory (everything else was still intact, contacts, videos, images, audio files, etc. which were also on my internal memory). So, for my first bout of stupidity, I saved about 50 full (18000+ character) notes as rough draft text messages (the contacts they were saved as rough drafts to be sent to were just strings of very long random numbers I made up, and I never sent any of them) and those were what I really cared about. I've done this in the past for even longer and have never had issues with it, but yeah, it was always a pretty dumb move on my part (I had more luck with that than evernote, but I digress..)
So, at this point what I now know that I should have probably done was put it into airport mode, turn off all data, and attempted to seek some data recovery professionals (I care A LOT about these notes). I didn't. I wanted to try to use some file recovery APPs to try to get them back, however most of them required my phone to be rooted in order to give them permission. I know that phone memory is usually written over pretty quickly, but I thought I was out of options.
I decided to root the phone using the "root-htc10-nougat-v278sr5.zip" recovery image and SuperSU. I didn't do my research and didn't know it would erase all of my internal memory, nor did I care much at the time as far as everything else on my phone went (I later realized I had some videos and photos I did want, but at the time I was pretty concerned about just the draft messages alone). However, the fact that it erased all of the memory makes me think it most likely wiped out any possible chance of me getting my old SMS stuff back. Well, none of the Apps or PC recovery tools I've tried have found any of the original lost data (probably overwritten now?) and I think I shot myself in the foot repeatedly.
...So here I am now, far too late, and wondering if there is any possible way that the data still might be there and if there is a powerful enough way to retrieve it? HTC 10 can't be opened as a mass storage device, which means I'm limited to android recovery software(?)
Lessons learned, but I figured I would ask if anyone knew of ANY possible ways to still recover the data?
Htc account on the 10 should back up call logs, sms , etc. Have you tried syncing it back to see if there's any backup to restore? If there isn't any back-up then im afraid there's no way to recover it. Just my 2 cents.
AndroidUser10 said:
Hello,
FULL DISCLOSURE: I'm basically entirely a newbie, so I apologize in advance for my ignorance (hopefully I posted this in the right forum), and I acknowledge how many compounding dumb things I've done up until this point to attempt to resolve my problem.
...A few days ago my HTC 10 shut off unexpectedly when the charge was a little below 50% (not entirely unusual, I got it used and the battery isn't very good anymore). Upon resetting it, I found that it took a dump and erased all of my SMS history entirely off of my internal memory (everything else was still intact, contacts, videos, images, audio files, etc. which were also on my internal memory). So, for my first bout of stupidity, I saved about 50 full (18000+ character) notes as rough draft text messages (the contacts they were saved as rough drafts to be sent to were just strings of very long random numbers I made up, and I never sent any of them) and those were what I really cared about. I've done this in the past for even longer and have never had issues with it, but yeah, it was always a pretty dumb move on my part (I had more luck with that than evernote, but I digress..)
So, at this point what I now know that I should have probably done was put it into airport mode, turn off all data, and attempted to seek some data recovery professionals (I care A LOT about these notes). I didn't. I wanted to try to use some file recovery APPs to try to get them back, however most of them required my phone to be rooted in order to give them permission. I know that phone memory is usually written over pretty quickly, but I thought I was out of options.
I decided to root the phone using the "root-htc10-nougat-v278sr5.zip" recovery image and SuperSU. I didn't do my research and didn't know it would erase all of my internal memory, nor did I care much at the time as far as everything else on my phone went (I later realized I had some videos and photos I did want, but at the time I was pretty concerned about just the draft messages alone). However, the fact that it erased all of the memory makes me think it most likely wiped out any possible chance of me getting my old SMS stuff back. Well, none of the Apps or PC recovery tools I've tried have found any of the original lost data (probably overwritten now?) and I think I shot myself in the foot repeatedly.
...So here I am now, far too late, and wondering if there is any possible way that the data still might be there and if there is a powerful enough way to retrieve it? HTC 10 can't be opened as a mass storage device, which means I'm limited to android recovery software(?)
Lessons learned, but I figured I would ask if anyone knew of ANY possible ways to still recover the data?
Click to expand...
Click to collapse
If you chose to backup to google during your setup when you first got your phone, most of your data should be saved. Just setup your phone again after a factory reset or RUU or whatever, and restore the backup during the device setup.
Related
after owning the phone for a month and having just had it replaced due to screen/battery issues
thought before i do anything to it i would find out
what is the easy way to back up the full device before altering files for hacks etc (didnt do this first time around)
and how do i stop my contact pics coming up in the albu, photos
thanks for any help
for the backing up thing. You can only backup files and data. So no settings. (maybe with exensive programs) So when something goes wrong you do a hard reset, and restore the data and files. You should backup programs on your PC.
Search the ofrum for: PPCPimBackup. This is freeware backupsoftware that works very well. It backsup you email, sms, agenda, notes and contact. (The files on you SD card won't get lost by a hard reset).
Can't awnser you question ATM about hte contact pics. Don't have the phone, still waiting for the replacement.
I personally use Sprite Backup, which worked very well for me in the past. They have some special for HTC owners right now, so you might want to look into that (http://www.spritesoftware.com/products/sprite-backup-htc-special). I suggest, you try both (PPCPimBackup and SpriteBackup) and see what works best for you.
combat goofwing said:
...before i do anything to it i would find out
what is the easy way to back up the full device before altering files for hacks etc
Click to expand...
Click to collapse
Why do you want to do that before any tweaks?
In that case just give it a hard reset and it will be back to the first time you booted it.
Take care with backup/restore on different devices.
If the ROM versions aren't the same, you can get strange behaviour with your device.
And even if they are the same, some programs didn't restore well on another (same) device.
SPB backup worked well
But I can't say which is the best, maybe sprite has some other advantages
So my friend has a Dinc and not so much knowledge of phones. i tell her about the awesomesauce of root and she tells me to take care of her phone. so i root it with revoked (not the forever one) and start tweaking. ok, tweaking done - LauncherPro, Swype, Handcent, SetCPU, autokiller, adfree, etc etc. all was fine for about 2-3 weeks until this morning she wakes up to swype/launcherpro/handcent force closing and all her contacts are gone...she said it reverted back to all old settings.
possible update from verizon?
i'm in CT and she's in NJ, so i can't exactly take a look at the phone. any ideas as to what could have happened? she WAS drunk as fck last night.
android market shows no apps in downloads. and unable to search for anything.......
First, it's kind of silly to customize a phone so heavily for a person who has no clue how to support it when you're too far away to support it.
Second, I hope you taught her how to nandroid because it sounds like she's going to need to restore. The only thing I can think of that would fix the issues would be to fix permissions and reboot the phone... I can't really think of any settings that would cause those issues.
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
dusthead said:
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
Click to expand...
Click to collapse
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
there's really no such thing as "just a basic rom" nowadays. devs put a lot of effort and time and code into them, what you should do is some research and have her reinstall a STABLE rom . either way there should have been some sort of backup made, lol, otherwise id say you're a ****ty friend and has every right to be pissed at you lol. with that said have her try to get into recovery and restore a backup.
sent by Violent J's wicked 6300
Thanks for the couple of ideas, but like I said, there is no backup to fall back on. The two things I missed while tweaking her phone was the initial backup and showing her how to restore. I'm not new to this, but not perfect.
Past those obvious mistakes, pointed out many times, right now a few things have changed. Astro no longer works either, and she can't reinstall anything because the market is blank. She did get some contacts back somehow. Is there a way to replace the market to fix it?
Sent from my FroyoEris using Tapatalk
You could have her try installing alternative markets like applanet...if it doesn't crash on the install or launch of the app...then she should be able to get the ball rolling on a resolution... might I add, applanet is just an example of an alt market... google alternative markets, you should easily find five or six different ones... if that fails... try apktor.....
Sent from my ADR6300 using Tapatalk
Have your friend RUU the phone. If they use Google services the contacts will be restored.
She doesn't use enough google services to get everything back...told her to usaa them for contacts at least.
Will a factory reset do the trick? She's prepared for the consequences.
Sent from my FroyoEris using Tapatalk
Did you load up Titanium backup for her? How about Backup Assistant?
In any event, a hard reset may fix the issues - just trying to help you save some of her data / contacts.
Epicardium said:
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
Click to expand...
Click to collapse
That only happens if the contacts are Google Contacts, not Phone Contacts. IIRC, all new contacts are Phone contacts by default.
On a more serious note, this sound very familiar to something I ran into while flashing a new ROM on vacation (Note to self, dont disturb a perfectly stable phone while 800 miles away from home!). Everything I tried to run seemed to FC and I couldn't get into the market or an alternative to download fresh copies of apps. I ended up reflashing the ROM, I dont remember if I tried a factory reset or not but ultimately it sounds like a wipe and clean install of a stable ROM is your best friend right now (unlike your current status with her lol).
Hi a while ago i was trying to root my phone,so i copied the contents of two sd cards on to my pc,whilst resetting everything last time,and inserting the memory card with one of the images,all my messages returned again,so somewhere on the sd memory this lives,id rather not go through the process of transferring stuff off etc of my current mem card,so does anyone know the location of the data relating to messages?
I know it seems longwinded but if anyone knows id appreciate it as i need one of those messages
I am sure that SMS messages are not stored in the SDcard. They should be stored somewhere in the /data folder in the internal memory...
However, I think your messages came back from HTC sense account sync if you had one before you wiped everything.
Setup HTC sense account again and cross your fingers, if you have a sense account now, delete it a re-do it and hope that might help.
You are in fact a legend,that worked
Sent from my Desire HD using XDA App
I really fail to see what HTC Sense Accounts were about. It was probably a major factor in me getting a DHD over the D (of course, now that I am running a custom ROM, I wouldn't go back!).
Anywho, they are meant to be able to track your phone, see where it has been, store all your messages etc. I set it up as instructed, logged in, ran through all the hopes, enabled all the right settings, and what happens? Nothing. 95% of the time when I try to access the site, it doesn't want to work. Also, it has only saved about my first 5 text messages.
In the end I find that using SMSBackup+ is the best thing to do. It allows you to backup all your texts/mms/call log to your GMail account.
TL;DR Has anyone had issues backing up MMS using Google One and successfully fixed the issues? Mine randomly works whenever it wants to and then wipes itself out
I have been a Google One subscriber for a few years now and I have found that the backup piece of it doesn't work right with MMS. I have a case opened with G One support that is now about 1.5 years old and still they haven't fixed the issue. What I've seen is that MMS either doesn't backup at all or it will backup for a few days and then just randomly get wiped out during a subsequent backup.
I've gone through 3 different pixel phones, 3 OS updates and too many to count versions of G One, Drive, messages, play services, etc yet nothing seems to fix this.
Of course when I had posted on this forum about the 12L issues and eventually ended up performing a device wipe and then also used the Android online flash tool, I lost nearly a gig worth of MMS pictures. I was so pissed bc what I thought was happening, wasn't. I do always make a backup with SMS backup and restore app and still do have that database but I've found that restoring from that app ends up causing duplicates and weird corruptions (unless something has changed in the past year).
I had this case open with G One support and saw it was still open so I replied to it and let them know the issue was still happening after all this time and why hasn't it been fixed yet. They basically responded back with tier 1 troubleshooting steps I've performed a million times which by the luck of the draw, may or may not fix anything. If it does fix it, it works for like 2 or 3 days and then it's broken again anyway. This case is supposedly escalated and they have "reached out for updates" to the dev team but I've basically gotten zero useful info.
Does anyone else have this issue and have successfully fixed it on your own or somehow had Google fix it? If interested, I can list out all the troubleshooting steps I've done but essentially, the super troubleshooting step is a factory reset and I've also reloaded the OS completely. I've also deleted nearly all my text that had pictures in there (but after restore showed as a blank spot where a pic should be but nothing) just in case there is corrupt data anywhere. I now have about 25 or so pics that have come in to my messages since the last round of troubleshooting and again, randomly it backs them up showing the MMS database is like 70-90MB (as it's growing from new pics) and then randomly it'll wipe it out and I'm back down to under 200KB and that's where it stays until the next time it randomly works.
Very frustrating
Sounds weird but I never had that issue. Why don't you try a SMS back up tool?
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
DRatJr said:
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
Click to expand...
Click to collapse
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
jrg67 said:
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
Click to expand...
Click to collapse
Swift is pretty good because it can use that extra GOne storage to upload backups. I haven't had an issue with it yet. Reminds me of the old TWRP backups or Titanium Backups. I would love if GOne would work properly lol. I want to use it too. But it is just super unreliable with MMS specifically, and then some app data doesn't restore properly. Google not being able to have a backup solution as good as iCloud/iTunes is baffling to me too. But you can still use GOne but just don't backup SMS/MMS and use Swift for that. Unfortunate you have to use third party but this has worked really well for me.
I only got android one because I ran out of storage and couldn't do back ups iv not used mms in ages so couodnt tell but I did get a message saying about mms back up sorry not much help I mainly use WhatsApp to send pics and recently used rcs
Yes, I do and it makes me sad it doesn't work consistently
The thing about swift for me is when I restore my backed up messages, all my blocked spam gets restored too. Wish the devs would work out a workaround for that. Sounds silly I guess but it would be a pretty neat feature for swift.
So, my A5 2017 was giving my problems so I backed it up to Samsung backup, or at least I tried. I thought I read somewhere that Samsung stoppped their backup service for that phone, and said to back up using Google. So., I also backed up there.
The thing is, the problem happend while I was away and couldn't get it looked at right away. I thought I was SOL, but I looked at my Google backup and the date is still from before the reset! I just don't know how to tell it to restore the phone using what's in my Google cloud storage.
If that ends up not being possible I did manually save as many files as I could. Even going into directories that the phone said were empty but still would show files if you went down the rabbit hole deep enough. All I really want are my contacts, whcih I THINK I exported to a file anyways, and just as important, my text message history. If I could get back what I had in my Notes app that would be great too, but that's way down the list.
Does anyways know how I would do this? I do see in the Google settings that I can restore the contacts, or so it says, but I looked in the cloud folders and there are 2 zip files that start with "takeout" and then I think a dash and numbers. I looked in them and it definitely has way more then just my contacts in it.
I'm a small business owner and I use this phone for work, so losing all the texts is actually kind of a problem. I actually didn't realize how much so until it happend.
Thank you very much for any help you can offer!
DM