[Q] Friend is freaking out...no idea what happened - Droid Incredible Q&A, Help & Troubleshooting

So my friend has a Dinc and not so much knowledge of phones. i tell her about the awesomesauce of root and she tells me to take care of her phone. so i root it with revoked (not the forever one) and start tweaking. ok, tweaking done - LauncherPro, Swype, Handcent, SetCPU, autokiller, adfree, etc etc. all was fine for about 2-3 weeks until this morning she wakes up to swype/launcherpro/handcent force closing and all her contacts are gone...she said it reverted back to all old settings.
possible update from verizon?
i'm in CT and she's in NJ, so i can't exactly take a look at the phone. any ideas as to what could have happened? she WAS drunk as fck last night.

android market shows no apps in downloads. and unable to search for anything.......

First, it's kind of silly to customize a phone so heavily for a person who has no clue how to support it when you're too far away to support it.
Second, I hope you taught her how to nandroid because it sounds like she's going to need to restore. The only thing I can think of that would fix the issues would be to fix permissions and reboot the phone... I can't really think of any settings that would cause those issues.

crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.

dusthead said:
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
Click to expand...
Click to collapse
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.

there's really no such thing as "just a basic rom" nowadays. devs put a lot of effort and time and code into them, what you should do is some research and have her reinstall a STABLE rom . either way there should have been some sort of backup made, lol, otherwise id say you're a ****ty friend and has every right to be pissed at you lol. with that said have her try to get into recovery and restore a backup.
sent by Violent J's wicked 6300

Thanks for the couple of ideas, but like I said, there is no backup to fall back on. The two things I missed while tweaking her phone was the initial backup and showing her how to restore. I'm not new to this, but not perfect.
Past those obvious mistakes, pointed out many times, right now a few things have changed. Astro no longer works either, and she can't reinstall anything because the market is blank. She did get some contacts back somehow. Is there a way to replace the market to fix it?
Sent from my FroyoEris using Tapatalk

You could have her try installing alternative markets like applanet...if it doesn't crash on the install or launch of the app...then she should be able to get the ball rolling on a resolution... might I add, applanet is just an example of an alt market... google alternative markets, you should easily find five or six different ones... if that fails... try apktor.....
Sent from my ADR6300 using Tapatalk

Have your friend RUU the phone. If they use Google services the contacts will be restored.

She doesn't use enough google services to get everything back...told her to usaa them for contacts at least.
Will a factory reset do the trick? She's prepared for the consequences.
Sent from my FroyoEris using Tapatalk

Did you load up Titanium backup for her? How about Backup Assistant?
In any event, a hard reset may fix the issues - just trying to help you save some of her data / contacts.

Epicardium said:
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
Click to expand...
Click to collapse
That only happens if the contacts are Google Contacts, not Phone Contacts. IIRC, all new contacts are Phone contacts by default.

On a more serious note, this sound very familiar to something I ran into while flashing a new ROM on vacation (Note to self, dont disturb a perfectly stable phone while 800 miles away from home!). Everything I tried to run seemed to FC and I couldn't get into the market or an alternative to download fresh copies of apps. I ended up reflashing the ROM, I dont remember if I tried a factory reset or not but ultimately it sounds like a wipe and clean install of a stable ROM is your best friend right now (unlike your current status with her lol).

Related

SMS apps freezing my phone!

I just recently have been experiencing a very annoying problem and I'm not sure the cause. At first I was using Handcent, and now I'm using Go SMS. When I receive a text, the app freezes completely and I can't open it back up without rebooting my phone. I'm using everything stock except the launcher (Launcher Pro), but I doubt that has anything to do with it. The default messaging app will show a blank conversation list and when I try to write a new message, it's dial-up internet slow (yeah, THAT slow!). The only solution I seem to be able to find is flashing the phone or just trading it in for another one.... Don't really wanna do that so it would be great it someone could help me find a solution! Thanks!
I've had a similar experience. And when you say stock, do you mean as in unrooted, or like sprint lovers? But try this uninstall both go and handcent from your phone, reboot, then re-install one and try it. You're rooted, and on CM7 [happened when I was, no more though] do a clean install, wipe everything, flash the latest gapps, and then install the app.
Oh sorry, unrooted. I wouldn't say Sprint Lovers either, more like too lazy to root lol. But anyways, yeah, it's just unrooted. I've uninstalled handcent and reinstalled it twice already with the same results. I haven't tried uninsalling go sms, but since the same thing is happening I figure it's not the apps fault, but perhaps something going on with the phone itself.
Under those circumstances, I think a quick factory reset, as much as a pain it'd be, would clear it up. But look into mybackup in the market. I think its a backup for apps for non-rooted users and I believe free, that way you can just restore since you can't use titanium backup.
Aw... Well it looks that way. Thanks for your help. I'll look into that backup app. I'll let you know how that goes.
Anytime man, hope it turns out well. I'll be around if ya need anything else.

Busted? android market purchases Q.

i gotta go see sprint, i have ins. and rooted but i just odin back to complete stock. no longer rooted but if they simply went into my market, they would see how ive purchased apps like root explorer and titanium back up and setcpu. will i now be turned away because they saw i was obviously rooted? can i fix this, maybe delete my google account or something?
side question, how can i restore data (contacts and calendar) without root? i did TB and CWM backups before i odin but dont see any backup and restore options in three finger boot,
They're not putting you on trial, they aren't going to go out of their way to look for evidence of root. If you're on the stock rom, theme, boot animation and recovery they won't know anything.
Factory reset and don't associate your device with a Google account. Or create a new account and link it to your phone so that nothing syncs up (primarily the market apps).
Or use Titanium Backup Pro to "unlink" those apps from the market, then uninstall TB.
Though I suppose that having apps which require root does't mean that you are in fact rooted. The ignorance defence should be adequate here, but why risk it?
Tell them you use that same account for your tablet..
thanks guys! i didnt even think of that quick! thats a great idea. im going to create a second google account. it will be the one ill use and log in on my phone for those times i need to go in.
may require a lil work at first but will be worth it in the end. ill download a few games and what not for that account, tweak it a bit but when i dont plan to see sprint any time soon ill go back to running my main google account. with all the rooted apps logged. ill see if this works.
can contacts be saved to my computer via usb? i returned to my old set up atm, rooted and all so i can try to save my contacts somewhere else to bring back after i odin again. although this is all a b*tch, im learning a lot
063_XOBX said:
They're not putting you on trial, they aren't going to go out of their way to look for evidence of root. If you're on the stock rom, theme, boot animation and recovery they won't know anything.
Click to expand...
Click to collapse
Yeah, sprint isn't T-mo.
Correct me if I am wrong they can't look at market apps because this not a sprint market it is a droid market nothing is linked!
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
update: i got to sprint today. they replaced my whole screen whoo hoo!! my boyfriend talked to them, im deaf or well, speech impaired (i can hear noise but cant distinguish speech so i lip read) anyways, im SO glad i created a second gmail account! they asked for my google password, i didnt find out till later that they needed this to sync my contacts just in case? why would u need a password if my google account is already set into my phone? either way, who knows if they looked at apps but no trace of my rooted ones. others may want to try this second google account thing, just in case. all worked out and re rooted and restored my yesterdays SRF rom and good to go
Duby1186 said:
i gotta go see sprint, i have ins. and rooted but i just odin back to complete stock. no longer rooted but if they simply went into my market, they would see how ive purchased apps like root explorer and titanium back up and setcpu. will i now be turned away because they saw i was obviously rooted? can i fix this, maybe delete my google account or something?
Click to expand...
Click to collapse
even though your problem is solved, I just wanna say that i have went to sprint for repairs with a Rooted phone on a few occasions, and they never said a word about it. however YMMV.
I have actually had sprint in store techs reboot my phone back to stock for me.....they *****ed a little bit cuz they were having issues w/there computer taking my phone....but that was it!
Sent from my SPH-D700 using XDA App

After full restore Play Store does not auto push apps

I recently restored, locked, and went completely stock again to test out a few things and I have realized that the device no longer automatically sends my apps to the phone as it previously did. Is there a setting in the account im missing or anything I can do? Its a pain to have to go download all of them one by one
Yeah, i have this problem aswell.. Anybody knows what's up?
Sent from Tapatalk
Mine did the same thing, good thing I had a full backup on titanium backup to speed the process up a little bit. I was just going between ROMs though.
Sent from my Galaxy Nexus using Tapatalk 2
You have to have "back up my account with Google services" checked when first setting up the rom....
crixley said:
You have to have "back up my account with Google services" checked when first setting up the rom....
Click to expand...
Click to collapse
Dude.. ya think that most people don't know that?
I have the same problem. Did a clean wipe and fresh flash today, and suddenly Google Play is not syncing my apps anymore. Does fine with the contacts and everything, just not Google Play. Note: this is on a Galaxy S2, not a Nexus, but I figured it would be good to know for everyone that this does not appear to be a Nexus issue, but a Play issue.
I've noticed it depends on what Rom you use. When I was on the more stock roms it always did it but now that I'm running aokp it doesn't.
Sent via moon rays...
same issue had backup on stock, didn't restore to AOKP
Im having the same issue now too.
wont push from the web
playstore in the phone works
also, chrome to phone wont work. I think its related.
has anyone changed their android ID?
dragonash said:
Im having the same issue now too.
wont push from the web
playstore in the phone works
also, chrome to phone wont work. I think its related.
has anyone changed their android ID?
Click to expand...
Click to collapse
My C2P stopped working too. I switched to Chrome2Mobile (I think is what it's called) extention on my desktop, it works again and that ext lets me send links to my iPad too.
i only ever remember this working with gingerbread on my ns4g. from ics on, the restore feature has only been good for wallpaper and wifi passwords
I found a potential fix
I want to preface this by saying I wasn't having the same problem as you all are having when I log back into my google account after flashing my apps start downloading. My issue is that after it started I ended up in area without service(subway) and then half of my apps failed. I didn't feel like clicking each and re downloading them. The only thing I could think of was signing out of my google account which supposedly wipes your info and then signing back in to restart the sync and it worked for me so try it out and let me know if it works for you all. If it does please Thank this is only like my 2nd post here.
greb22 said:
I want to preface this by saying I wasn't having the same problem as you all are having when I log back into my google account after flashing my apps start downloading. My issue is that after it started I ended up in area without service(subway) and then half of my apps failed. I didn't feel like clicking each and re downloading them. The only thing I could think of was signing out of my google account which supposedly wipes your info and then signing back in to restart the sync and it worked for me so try it out and let me know if it works for you all. If it does please Thank this is only like my 2nd post here.
Click to expand...
Click to collapse
Thanks for the idea, seems like it had some potential.
I tried signing out of my google account, then signing back in... and it still didn't help get the auto restore going.
Any other ideas?
..... I think I remember reading a solution to this somewhere...

Does Samsung Cloud restores app data?

Has anyone already tried this in real life?
Does it backup ALL of the app data like game progress and every single detail like Apple does with its iTunes backup?
I find this really really useful.
Thanks!
Nobody has tried it yet?
Good question, that would actually be really useful!
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
the1stSecond said:
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Click to expand...
Click to collapse
Thanks!
Well, that's quite disappointing. I read articles saying it could restore app settings, but it seems it's not like iTunes still, where it restores an exact copy of your previous setup.
I have this now on my S7 Edge and so far it always fails to backup the App section, there is always an error. The other sections complete without issue.
Are your App backups working prior to doing a restore?
Sensamic said:
Thanks!
Well, that's quite disappointing. I read articles saying it could restore app settings, but it seems it's not like iTunes still, where it restores an exact copy of your previous setup.
Click to expand...
Click to collapse
No prob! Yes, I agree in being disappointed. Hopefully they will tweak the service to be more comparable to an iTunes restore. Or, it's possible we are missing something? I do not find any in depth settings for back and restore for Samsung Cloud. As far as I can see its either "on or off".
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
App backup doesn't work here too. Other sections fine but no app backup.
SM-N930F cihazımdan Tapatalk kullanılarak gönderildi
maddoc17 said:
App backup doesn't work here too. Other sections fine but no app backup.
SM-N930F cihazımdan Tapatalk kullanılarak gönderildi
Click to expand...
Click to collapse
If you have any apps or data from apps on the SD card or are using the card as adoptable storage, it wont work.
the1stSecond said:
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Click to expand...
Click to collapse
Hi, it reinstall theme ? so if i root my Boom Note 7 and install avengers theme, Samsung cloud will be able to get it back on my new note 7 ? ^^
Only restores app data for some Samsung apps like weather and clock nothing else. It does restore all apps even side loaded. It does restore most of the os settings but not all
Sent from my SM-N930P using XDA-Developers mobile app
It restores data for some apps. For example, data for Color Note are saved and restored. Data for And Ftp are not.
Same for Desktop version and the direct cable connection version of Smart Switch.
Which one is better, the OTA cloud backup or Smart Search?
Genebaby said:
Which one is better, the OTA cloud backup or Smart Search?
Click to expand...
Click to collapse
They probably use identical technologies.
On the S7 Edge Loaner that I tried, it got back the Apps, but had to re-sign into all of them. Also, No themes were applied and settings failed to carry over
It fails, dismally. Like previous reviewers have stated, Samsung's backup/restore feature does NOT backup app settings as promised. It does nothing more than reinstall apps, without any customisation, as if you've never used them before. What's more, if your new handset has updated firmware or different settings to your previous one, then you may find your "restored" apps suffering compatibility issues and causing system instability. Until Samsung's backup/restore software functions the way it's supposed to, you're better off installing the apps the old-fashioned way, or using Google's backup/restore option, which at least avoids conflicts.
You would think if anyone could get this to work it would be Samsung, using their app on their phone. Good one guys.
For those that tested this app, did your backups fully complete or did they fail near the end?
Mine always failed at the end when doing the apps, but I just got the Nougat update and the phone initiated a backup and it finally went all the way.
So I'm wondering if now it would be better.
Samsung backup is terrible.
It will definitely NOT backup game saves. I recently confirmed this. It will backup game settings, saving you a whopping 30 seconds of having to endure the tedious task of changing them to what you want, but the save games you spent hours/days on? That isnt important to Samsung.

Question Does anybody use Google One for backups?

TL;DR Has anyone had issues backing up MMS using Google One and successfully fixed the issues? Mine randomly works whenever it wants to and then wipes itself out
I have been a Google One subscriber for a few years now and I have found that the backup piece of it doesn't work right with MMS. I have a case opened with G One support that is now about 1.5 years old and still they haven't fixed the issue. What I've seen is that MMS either doesn't backup at all or it will backup for a few days and then just randomly get wiped out during a subsequent backup.
I've gone through 3 different pixel phones, 3 OS updates and too many to count versions of G One, Drive, messages, play services, etc yet nothing seems to fix this.
Of course when I had posted on this forum about the 12L issues and eventually ended up performing a device wipe and then also used the Android online flash tool, I lost nearly a gig worth of MMS pictures. I was so pissed bc what I thought was happening, wasn't. I do always make a backup with SMS backup and restore app and still do have that database but I've found that restoring from that app ends up causing duplicates and weird corruptions (unless something has changed in the past year).
I had this case open with G One support and saw it was still open so I replied to it and let them know the issue was still happening after all this time and why hasn't it been fixed yet. They basically responded back with tier 1 troubleshooting steps I've performed a million times which by the luck of the draw, may or may not fix anything. If it does fix it, it works for like 2 or 3 days and then it's broken again anyway. This case is supposedly escalated and they have "reached out for updates" to the dev team but I've basically gotten zero useful info.
Does anyone else have this issue and have successfully fixed it on your own or somehow had Google fix it? If interested, I can list out all the troubleshooting steps I've done but essentially, the super troubleshooting step is a factory reset and I've also reloaded the OS completely. I've also deleted nearly all my text that had pictures in there (but after restore showed as a blank spot where a pic should be but nothing) just in case there is corrupt data anywhere. I now have about 25 or so pics that have come in to my messages since the last round of troubleshooting and again, randomly it backs them up showing the MMS database is like 70-90MB (as it's growing from new pics) and then randomly it'll wipe it out and I'm back down to under 200KB and that's where it stays until the next time it randomly works.
Very frustrating
Sounds weird but I never had that issue. Why don't you try a SMS back up tool?
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
DRatJr said:
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
Click to expand...
Click to collapse
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
jrg67 said:
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
Click to expand...
Click to collapse
Swift is pretty good because it can use that extra GOne storage to upload backups. I haven't had an issue with it yet. Reminds me of the old TWRP backups or Titanium Backups. I would love if GOne would work properly lol. I want to use it too. But it is just super unreliable with MMS specifically, and then some app data doesn't restore properly. Google not being able to have a backup solution as good as iCloud/iTunes is baffling to me too. But you can still use GOne but just don't backup SMS/MMS and use Swift for that. Unfortunate you have to use third party but this has worked really well for me.
I only got android one because I ran out of storage and couldn't do back ups iv not used mms in ages so couodnt tell but I did get a message saying about mms back up sorry not much help I mainly use WhatsApp to send pics and recently used rcs
Yes, I do and it makes me sad it doesn't work consistently
The thing about swift for me is when I restore my backed up messages, all my blocked spam gets restored too. Wish the devs would work out a workaround for that. Sounds silly I guess but it would be a pretty neat feature for swift.

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