SMS apps freezing my phone! - EVO 4G Q&A, Help & Troubleshooting

I just recently have been experiencing a very annoying problem and I'm not sure the cause. At first I was using Handcent, and now I'm using Go SMS. When I receive a text, the app freezes completely and I can't open it back up without rebooting my phone. I'm using everything stock except the launcher (Launcher Pro), but I doubt that has anything to do with it. The default messaging app will show a blank conversation list and when I try to write a new message, it's dial-up internet slow (yeah, THAT slow!). The only solution I seem to be able to find is flashing the phone or just trading it in for another one.... Don't really wanna do that so it would be great it someone could help me find a solution! Thanks!

I've had a similar experience. And when you say stock, do you mean as in unrooted, or like sprint lovers? But try this uninstall both go and handcent from your phone, reboot, then re-install one and try it. You're rooted, and on CM7 [happened when I was, no more though] do a clean install, wipe everything, flash the latest gapps, and then install the app.

Oh sorry, unrooted. I wouldn't say Sprint Lovers either, more like too lazy to root lol. But anyways, yeah, it's just unrooted. I've uninstalled handcent and reinstalled it twice already with the same results. I haven't tried uninsalling go sms, but since the same thing is happening I figure it's not the apps fault, but perhaps something going on with the phone itself.

Under those circumstances, I think a quick factory reset, as much as a pain it'd be, would clear it up. But look into mybackup in the market. I think its a backup for apps for non-rooted users and I believe free, that way you can just restore since you can't use titanium backup.

Aw... Well it looks that way. Thanks for your help. I'll look into that backup app. I'll let you know how that goes.

Anytime man, hope it turns out well. I'll be around if ya need anything else.

Related

[Q] Friend is freaking out...no idea what happened

So my friend has a Dinc and not so much knowledge of phones. i tell her about the awesomesauce of root and she tells me to take care of her phone. so i root it with revoked (not the forever one) and start tweaking. ok, tweaking done - LauncherPro, Swype, Handcent, SetCPU, autokiller, adfree, etc etc. all was fine for about 2-3 weeks until this morning she wakes up to swype/launcherpro/handcent force closing and all her contacts are gone...she said it reverted back to all old settings.
possible update from verizon?
i'm in CT and she's in NJ, so i can't exactly take a look at the phone. any ideas as to what could have happened? she WAS drunk as fck last night.
android market shows no apps in downloads. and unable to search for anything.......
First, it's kind of silly to customize a phone so heavily for a person who has no clue how to support it when you're too far away to support it.
Second, I hope you taught her how to nandroid because it sounds like she's going to need to restore. The only thing I can think of that would fix the issues would be to fix permissions and reboot the phone... I can't really think of any settings that would cause those issues.
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
dusthead said:
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
Click to expand...
Click to collapse
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
there's really no such thing as "just a basic rom" nowadays. devs put a lot of effort and time and code into them, what you should do is some research and have her reinstall a STABLE rom . either way there should have been some sort of backup made, lol, otherwise id say you're a ****ty friend and has every right to be pissed at you lol. with that said have her try to get into recovery and restore a backup.
sent by Violent J's wicked 6300
Thanks for the couple of ideas, but like I said, there is no backup to fall back on. The two things I missed while tweaking her phone was the initial backup and showing her how to restore. I'm not new to this, but not perfect.
Past those obvious mistakes, pointed out many times, right now a few things have changed. Astro no longer works either, and she can't reinstall anything because the market is blank. She did get some contacts back somehow. Is there a way to replace the market to fix it?
Sent from my FroyoEris using Tapatalk
You could have her try installing alternative markets like applanet...if it doesn't crash on the install or launch of the app...then she should be able to get the ball rolling on a resolution... might I add, applanet is just an example of an alt market... google alternative markets, you should easily find five or six different ones... if that fails... try apktor.....
Sent from my ADR6300 using Tapatalk
Have your friend RUU the phone. If they use Google services the contacts will be restored.
She doesn't use enough google services to get everything back...told her to usaa them for contacts at least.
Will a factory reset do the trick? She's prepared for the consequences.
Sent from my FroyoEris using Tapatalk
Did you load up Titanium backup for her? How about Backup Assistant?
In any event, a hard reset may fix the issues - just trying to help you save some of her data / contacts.
Epicardium said:
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
Click to expand...
Click to collapse
That only happens if the contacts are Google Contacts, not Phone Contacts. IIRC, all new contacts are Phone contacts by default.
On a more serious note, this sound very familiar to something I ran into while flashing a new ROM on vacation (Note to self, dont disturb a perfectly stable phone while 800 miles away from home!). Everything I tried to run seemed to FC and I couldn't get into the market or an alternative to download fresh copies of apps. I ended up reflashing the ROM, I dont remember if I tried a factory reset or not but ultimately it sounds like a wipe and clean install of a stable ROM is your best friend right now (unlike your current status with her lol).

[Q] Flash Nandroid To Different Phone ??

Hello all,
My son's EVO will not send MMS. When he tries to send a text with photo, he gets a failure with "generic network failure". We have tried it with wifi, 3G, with Handcent and the stock messaging app. We can't find any other problems, just that, as far as we know.
He rooted the phone using this procedure:
http://forum.androidcentral.com/htc-evo-4g-rooting-roms-hacks/54844-guide-rooting-3-7-hboot2-02-w-screen-shots-1-27-2011-a.html
and everything seemed fine, so his ROM is sprintlovers but maybe one version back from the current one.
So finally to my question - Can I flash a nandroid from my EVO (Vaelpak ROM) to his phone? I just want to see if I can send an MMS from his phone using my system. I figure if not, at least we probably ruled out a problem with his ROM.
Advice appreciated !!
Not a good idea, too many different numbers and variables, things can get worse if you mix software/harware/firmare stuff from different phones. I think there are a lot of little differences in the guts. I would make a nandroid backup and flash another rom right on his phone. Can't hurt to try
Dont do it, you will mess things up worse. Titanium Backups, yes. Nandroid, no.
Seconded... Nandroids don't flash from phone to phone. But Titanium Backup, will do the trick. Also make sure your incoming message size is set to 1mb... Are you using stock messenging or handcent?
In the send/mms setting, I set my cache to the 5MB for evo only, on handcent, never had a problem. Also don't place your backup onto his phone, because it will cause problems. I would try the method I suggested, or flash the newest sprint lovers rom if that's what he likes.
il_padrone said:
Seconded... Nandroids don't flash from phone to phone. But Titanium Backup, will do the trick. Also make sure your incoming message size is set to 1mb... Are you using stock messenging or handcent?
Click to expand...
Click to collapse
OK, I'll scratch the nandroid swap thing. Glad I asked!
Tried with both messaging apps. I don't know what his message size limit is, but he has been unable to send OR receive text w/photos. I'll look into it more this evening after work...
rdmpe said:
OK, I'll scratch the nandroid swap thing. Glad I asked!
Tried with both messaging apps. I don't know what his message size limit is, but he has been unable to send OR receive text w/photos. I'll look into it more this evening after work...
Click to expand...
Click to collapse
He's had his mobile data in some form on while doing both, sending and receiving?
teh roxxorz said:
He's had his mobile data in some form on while doing both, sending and receiving?
Click to expand...
Click to collapse
Yes, tried with 3G and with WiFi, didn't work either time. Of course, we've pulled the battery, etc. etc.
Should we try something like wiping caches? Clear app data? I'm at a loss.
rdmpe said:
Yes, tried with 3G and with WiFi, didn't work either time. Of course, we've pulled the battery, etc. etc.
Should we try something like wiping caches? Clear app data? I'm at a loss.
Click to expand...
Click to collapse
In his receive settings, is auto-retrieval enabled?
teh roxxorz said:
In his receive settings, is auto-retrieval enabled?
Click to expand...
Click to collapse
Yes auto-retrieve is on. His "connection settings" (messaging>settings) look different than mine. His were all blank, where mine showed values below each setting. He is able to edit his, so he made them match mine. Unfortunately it did not fix the problem. Funny thing is my connection settings show but can't be changed.
EVO on VaelPak
Update - we backed up, factory reset, wiped cache, and flashed the latest Vaelpak. MMS worked but he missed all the sense stuff, so we flashed Sprint Lovers. Things seemed to be working. He was messing with settings last night when his phone shut down from battery drain. So he charged all night. Phone stuck on white evo screen when booting this morning, even after battery pulls. We did get into recovery tho, so wiped caches and reflashed SL again. Things seem OK again, we'll see... I wonder if he hosed something up when he was going through the root process. If he keeps having issues I'm gonna go through the whole process again just to make sure there weren't any issues with it...

[Q] Sms Force Close when i try to open it.

So this has probably been posted somewhere and im probably breaking some moral codes of the forum... and yeah im my world is going to literally fall apart if my problem doesnt get solved and its THE MOST important post on the forum just like every other post.
but. Im running SyndicateRom frozen 1.1.0 and i started getting these google.framework yadda yadda force closes....those are not so much the problem but annoyances.
My problem is that i go to boot my phone this morning... notice theres no new texts...which i expected at least one. go to open the messaging and BAM forceclose. no options to wait. the menu only flashes saying fc and sends me back to homescreen. after a while a little 9 appears over the messaging. Idc if i have to reflash my whole phone....i just want those 9 messages how can i retrieve them?
or rather is there a place in the phone where the sms' are stored in which i can back up to a compy and view or in the phone after a reflash it?
im desperate with curiosity. i never get 9 messages and they may be important.
TL: DR Messaging FC. want messages i received before wiping.
Archadious said:
So this has probably been posted somewhere and im probably breaking some moral codes of the forum... and yeah im my world is going to literally fall apart if my problem doesnt get solved and its THE MOST important post on the forum just like every other post.
but. Im running SyndicateRom frozen 1.1.0 and i started getting these google.framework yadda yadda force closes....those are not so much the problem but annoyances.
My problem is that i go to boot my phone this morning... notice theres no new texts...which i expected at least one. go to open the messaging and BAM forceclose. no options to wait. the menu only flashes saying fc and sends me back to homescreen. after a while a little 9 appears over the messaging. Idc if i have to reflash my whole phone....i just want those 9 messages how can i retrieve them?
or rather is there a place in the phone where the sms' are stored in which i can back up to a compy and view or in the phone after a reflash it?
im desperate with curiosity. i never get 9 messages and they may be important.
TLR Messaging FC. want messages i received before wiping.
Click to expand...
Click to collapse
Have you tried to go to settings -> applications -> manage and clear data for your SMS app?
Yeah... it was to no avail
Grab an SMS app like Handcent from the Market.
I have a feeling your /data/data/com.android.providers.telephony/databases/mmssms.db is jacked. See if u can open it. This is where all ur txts are stored.
Sent from my SPH-D700 using XDA App
tried this, failed numerous times, then randomly decided to work, backed up everything up to a day ago...but not the last texts before it went coo coo for cocoa puffs
p3dr0maz said:
I have a feeling your /data/data/com.android.providers.telephony/databases/mmssms.db is jacked. See if u can open it. This is where all ur txts are stored.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
i got as far as /data/data/com.android.providers.telephony and nothing shows up after that?
If you cleared the data/cache for the messaging app and it's still happening you're probably gonna have to re-flash. This happened to me once and that was my only fix. You can try backing up the messages in Titanium but if you're getting force closes I don't know if that'll help.
I am having the same issue as well. I am running syndicate rom frozen 1.1.0 with the vision kernal 1.1. A few days after The first time I flashed the rom and kernal I got the numerous force closes. So I wipe the device, cache and dalvik reflashed the rom and kernal but I only restored my apps with data using titanium backup and not the system data. Now I am just getting the force close with my messages.
i ran into this and was instructed by our wonderful mod to go advanced>fix permissions in cwm. worked beautifully, and i was just about to wipe everything
I did this...then everything died.
Once i booted back up EVERYTHING and its mother started FCing from launcher pro to keyboard to google framework to clocks....everything.
I had no choice but to reflash. Fingers crossed this round.
v3rk said:
i ran into this and was instructed by our wonderful mod to go advanced>fix permissions in cwm. worked beautifully, and i was just about to wipe everything
Click to expand...
Click to collapse
I did this...then everything died.
Once i booted back up EVERYTHING and its mother started FCing from launcher pro to keyboard to google framework to clocks....everything.
I had no choice but to reflash. Fingers crossed this round.
Sounds like bad data. I had this same exact thing happen to me. I was being a lazy ass and not shutting down properly before switching batteries. I reflashed SFR 1.1.0 and shut down properly now and have not had a problem since. Maybe a similar scenario is corrupting your data.
v3rk said:
i ran into this and was instructed by our wonderful mod to go advanced>fix permissions in cwm. worked beautifully, and i was just about to wipe everything
Click to expand...
Click to collapse
Thanks for this. My gf started to freak out when this started to happen to her was thinking flash was only way to fix. I ran fix permissions in cwm and now working again no reflash! Saved the day
Find and flash the journal on zip to decrease the chances you will get this again. It usually caused by an improper shutdown.including running the battery all the way down.
Sent from my SPH-D700 using XDA App

Busted? android market purchases Q.

i gotta go see sprint, i have ins. and rooted but i just odin back to complete stock. no longer rooted but if they simply went into my market, they would see how ive purchased apps like root explorer and titanium back up and setcpu. will i now be turned away because they saw i was obviously rooted? can i fix this, maybe delete my google account or something?
side question, how can i restore data (contacts and calendar) without root? i did TB and CWM backups before i odin but dont see any backup and restore options in three finger boot,
They're not putting you on trial, they aren't going to go out of their way to look for evidence of root. If you're on the stock rom, theme, boot animation and recovery they won't know anything.
Factory reset and don't associate your device with a Google account. Or create a new account and link it to your phone so that nothing syncs up (primarily the market apps).
Or use Titanium Backup Pro to "unlink" those apps from the market, then uninstall TB.
Though I suppose that having apps which require root does't mean that you are in fact rooted. The ignorance defence should be adequate here, but why risk it?
Tell them you use that same account for your tablet..
thanks guys! i didnt even think of that quick! thats a great idea. im going to create a second google account. it will be the one ill use and log in on my phone for those times i need to go in.
may require a lil work at first but will be worth it in the end. ill download a few games and what not for that account, tweak it a bit but when i dont plan to see sprint any time soon ill go back to running my main google account. with all the rooted apps logged. ill see if this works.
can contacts be saved to my computer via usb? i returned to my old set up atm, rooted and all so i can try to save my contacts somewhere else to bring back after i odin again. although this is all a b*tch, im learning a lot
063_XOBX said:
They're not putting you on trial, they aren't going to go out of their way to look for evidence of root. If you're on the stock rom, theme, boot animation and recovery they won't know anything.
Click to expand...
Click to collapse
Yeah, sprint isn't T-mo.
Correct me if I am wrong they can't look at market apps because this not a sprint market it is a droid market nothing is linked!
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
update: i got to sprint today. they replaced my whole screen whoo hoo!! my boyfriend talked to them, im deaf or well, speech impaired (i can hear noise but cant distinguish speech so i lip read) anyways, im SO glad i created a second gmail account! they asked for my google password, i didnt find out till later that they needed this to sync my contacts just in case? why would u need a password if my google account is already set into my phone? either way, who knows if they looked at apps but no trace of my rooted ones. others may want to try this second google account thing, just in case. all worked out and re rooted and restored my yesterdays SRF rom and good to go
Duby1186 said:
i gotta go see sprint, i have ins. and rooted but i just odin back to complete stock. no longer rooted but if they simply went into my market, they would see how ive purchased apps like root explorer and titanium back up and setcpu. will i now be turned away because they saw i was obviously rooted? can i fix this, maybe delete my google account or something?
Click to expand...
Click to collapse
even though your problem is solved, I just wanna say that i have went to sprint for repairs with a Rooted phone on a few occasions, and they never said a word about it. however YMMV.
I have actually had sprint in store techs reboot my phone back to stock for me.....they *****ed a little bit cuz they were having issues w/there computer taking my phone....but that was it!
Sent from my SPH-D700 using XDA App

Question Does anybody use Google One for backups?

TL;DR Has anyone had issues backing up MMS using Google One and successfully fixed the issues? Mine randomly works whenever it wants to and then wipes itself out
I have been a Google One subscriber for a few years now and I have found that the backup piece of it doesn't work right with MMS. I have a case opened with G One support that is now about 1.5 years old and still they haven't fixed the issue. What I've seen is that MMS either doesn't backup at all or it will backup for a few days and then just randomly get wiped out during a subsequent backup.
I've gone through 3 different pixel phones, 3 OS updates and too many to count versions of G One, Drive, messages, play services, etc yet nothing seems to fix this.
Of course when I had posted on this forum about the 12L issues and eventually ended up performing a device wipe and then also used the Android online flash tool, I lost nearly a gig worth of MMS pictures. I was so pissed bc what I thought was happening, wasn't. I do always make a backup with SMS backup and restore app and still do have that database but I've found that restoring from that app ends up causing duplicates and weird corruptions (unless something has changed in the past year).
I had this case open with G One support and saw it was still open so I replied to it and let them know the issue was still happening after all this time and why hasn't it been fixed yet. They basically responded back with tier 1 troubleshooting steps I've performed a million times which by the luck of the draw, may or may not fix anything. If it does fix it, it works for like 2 or 3 days and then it's broken again anyway. This case is supposedly escalated and they have "reached out for updates" to the dev team but I've basically gotten zero useful info.
Does anyone else have this issue and have successfully fixed it on your own or somehow had Google fix it? If interested, I can list out all the troubleshooting steps I've done but essentially, the super troubleshooting step is a factory reset and I've also reloaded the OS completely. I've also deleted nearly all my text that had pictures in there (but after restore showed as a blank spot where a pic should be but nothing) just in case there is corrupt data anywhere. I now have about 25 or so pics that have come in to my messages since the last round of troubleshooting and again, randomly it backs them up showing the MMS database is like 70-90MB (as it's growing from new pics) and then randomly it'll wipe it out and I'm back down to under 200KB and that's where it stays until the next time it randomly works.
Very frustrating
Sounds weird but I never had that issue. Why don't you try a SMS back up tool?
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
DRatJr said:
I've had this issue extensively with Google One backups. It will say MMS is backed up, but never restores it. Or it only restores half of them or something like that.
I switched to Swift Backup and honestly it's 100% better. It's like an old TWRP backup. I've had to wipe my phone many times due to mess ups, but swift backup has helped me restore all my data.
I also talked to G One support, all they told me is to not restore data, then download the app on a fresh wipe, and restore a backup. But even then the app doesn't work like it's supposed to.
Click to expand...
Click to collapse
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
jrg67 said:
Thanks for the input. I downloaded Swift to see how that works out. I am still wanting G One to be fixed bc it's so nice to have everything all done "in house" but I'm at my whit's end with G One and it's terrible SMS/MMS backup. Everything else seems to backup and restore just fine. I just don't how Google can't code software to work with its own stuff correctly yet various 3rd party devs can do it.
Click to expand...
Click to collapse
Swift is pretty good because it can use that extra GOne storage to upload backups. I haven't had an issue with it yet. Reminds me of the old TWRP backups or Titanium Backups. I would love if GOne would work properly lol. I want to use it too. But it is just super unreliable with MMS specifically, and then some app data doesn't restore properly. Google not being able to have a backup solution as good as iCloud/iTunes is baffling to me too. But you can still use GOne but just don't backup SMS/MMS and use Swift for that. Unfortunate you have to use third party but this has worked really well for me.
I only got android one because I ran out of storage and couldn't do back ups iv not used mms in ages so couodnt tell but I did get a message saying about mms back up sorry not much help I mainly use WhatsApp to send pics and recently used rcs
Yes, I do and it makes me sad it doesn't work consistently
The thing about swift for me is when I restore my backed up messages, all my blocked spam gets restored too. Wish the devs would work out a workaround for that. Sounds silly I guess but it would be a pretty neat feature for swift.

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