Develop Bugs

[Q] Need help plz phone died

Hi there
I updated my phone to jellybean yesterday i am with tmobile uk , the phone worked fine after this everything seemed to install ok.
until a hour ago, i got a phone call answered it, then hung up, i put my phone in my pocket, next time i took it out the phone was locked on the boot page the white screen with htc logo on, i tried to power it off and the the 3 buttons on the bottom of phone started to flash white for 10 seconds then phone swithed off. the phone wont turn back on, it wont charge, tried usb to computer no lights nothing. the phone was fully charged when it switched off. my phones a standard one never touched bootloader etc
i spoke to htc they think its software problem, they say when i downloaded jellybean i used 3g not wifi (my fault) this could have caused the problem as there could of been a drop in signal they tell me.
the problem i have they want 210 pound to fix and they say its not under warranty as i have had the screen replaced, but not by htc voiding the warranty.
Can anyone here give me some advice or help to fix my phone please.
thanks
maka

Can you enter the bootloader by holding the power button and the volume - button together, keep them pressed until it enters the bootloader.

Mr Hofs said:
Can you enter the bootloader by holding the power button and the volume - button together, keep them pressed until it enters the bootloader.
Click to expand...
Click to collapse
holded them together and nothing happens anything else i can try ?
thanks
maka

When you plug it to a windows pc, can you see anything pop up in device management?
Sent from my HTC One X using xda app-developers app

i just tried holding power button and up vol key for 30 secs, it vibrates and the white screen comes on with htc quietly brilliant on it, but its frozen on that.
tried it again and it booted up to my home screen then shutt down now its stuck on the white htc one screen with the beataudio logo at the bottom. the charger light now comes on when charging the phone any advice please.
thanks
maka

Tried booting it up about 5 time and eventually the phone works, thanks
andrew

Keep it that way please

[Q] [ION] Please help with possible hard brick, I've read other threads

Hi, today while I was browsing on Firefox, the app closed by itself and the home screen got distorted (the wallpaper got black and some icons started to show up in the background). Since it has happened before, twice in the last week, I tried to reset the phone. However this time the phone did not turn on. I put it in the charger and the LED is also not turning on. I've had it plugged in for about 9 hours now and the LED is still off and the phone is not even getting warm, like it usually does when it's charging. The charger is also not warming up, and when I tried to connect the phone to the computer USB port, Windows doesn't report any power consumption.
I've read some threads about bricking, so I know people mention longer times to get the LED turn red, but is it normal that it doesn't warm up and doesn't suck any power from a USB port?
For anyone familiar with AT&T operations, if I sent it as warranty replacement, would they bother running diagnostics? I have it with LT28i .68 firmware, rooted and with CWM.
Also, is there a way to retrieve the data from the internal SD card? I tried connecting it to the computer and nothing happened. Nothing happens when I press either volume button + power button. An nothing happens when I connect it to the computer pressing either volume button.
Any help will be much appreciated.

Have you tried the Hard reset?
Holding Power Button and Volume button together for at-least 3-5 seconds and you would feel 3 vibration.

auni said:
Have you tried the Hard reset?
Holding Power Button and Volume button together for at-least 3-5 seconds and you would feel 3 vibration.
Click to expand...
Click to collapse
I have. I don't get any vibration with either volume down or volume up + power.

josemald said:
I have. I don't get any vibration with either volume down or volume up + power.
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Click to collapse
Hold VolUP+VolDOWN at the same time, and then press Power button, holding it too, the 3 at same time for some secs...

the_biu said:
Hold VolUP+VolDOWN at the same time, and then press Power button, holding it too, the 3 at same time for some secs...
Click to expand...
Click to collapse
I tried that too, the phone also doesn't respond.

Does ION has removable battery? If yes try to remove it for a while.
If not. Then try the buttons combo with the phone connect to charger...

the_biu said:
Does ION has removable battery? If yes try to remove it for a while.
If not. Then try the buttons combo with the phone connect to charger...
Click to expand...
Click to collapse
The Ion doesn't have a removable battery. I already tried all combinations of power+volume buttons, while disconnected and connected to the charger, and nothing. Maybe the battery somehow got disconnected internally, I don't know if that's even possible.
I've called AT&T, they'll send another warranty replacement, the second replacement I get. Hopefully this one will last enough at least for an early renewal.

I don't know if AT&T still does this but back when I was in the states last year I had them give me an early upgrade because two of the handsets they gave me were faulty (original and one replacement). Try talking to CS Reps sometimes it pays off. You might be able to get an early upgrade if you tell them how this can't keep happening you have important data blah blah blah.
Anyways good luck!
Sent from my LT28i using xda app-developers app

Power Button unresponse (stuck?)

Hello,
My HTC One M8 power button suddenly went unresponsive yesterday - Nothing happens when i click it to turn on/off the screen or even get the power menu up. Sometimes it seems to be stuck (Pressing the home button triggers the screenshot function (Power + home ))
The button itself does not seem stuck or anything and i get normal response when clicking it hardware wise.
I already tried restarting which didnt solve the problem.
I'm running stock rom, unrooted version 2.22.401.5
Any idea what might wrong?

psycop said:
Hello,
My HTC One M8 power button suddenly went unresponsive yesterday - Nothing happens when i click it to turn on/off the screen or even get the power menu up. Sometimes it seems to be stuck (Pressing the home button triggers the screenshot function (Power + home ))
The button itself does not seem stuck or anything and i get normal response when clicking it hardware wise.
I already tried restarting which didnt solve the problem.
I'm running stock rom, unrooted version 2.22.401.5
Any idea what might wrong?
Click to expand...
Click to collapse
My PC currently suffers from the same button stuck issue. All I do is power it off and keep pressing the power button something like 20 times gently and continuously. Give it a shot. Make sure the button is clean in the cut outs and do the same trick to your button. Make sure you [DONT] power off the device, as there's a chance of never booting up; just some friendly advice. :good:

Sorry to bump this, but might be helpful if anyone else gets the same problem.
I sent my HTC One M8 to repair where they replaced the power button - Everything seems fine now.

OP3 does not power on

Has anyone experienced this?
I had many apps opened in the background and Spotify would not play music so that I decided to turn off the device. After that the phone just wont power on. At the time I did that the battery was around 90%.
I tried going into recovery mode and the phone will bot power on.
Any ideas of how I can fix this?
Thanks in advance

I had similar problem. Oneplus support had me connect phone to computer USB with charging cable. Wait a while. Then press power button and volume control at same time for at least 30 seconds. Also I should try pressing power button for more than 30 seconds. After several long attempts at this, the phone came to life. I'll be interested if this works for you.

just flash with msm download tool. if it's software issue, it will help.

My phone did same, push power button 20secs and it comes back to life.. Repeat couple times if dosnt work..

Thank you everyone. I tried everything and the phone is literally dead.
I also contacted customer support and I was told to do the above steps and nothing.
I never did anything to break it. I think it will be the last OnePlus I will ever buy. I had problems with the OP2's home button as well.

xiltepin said:
Thank you everyone. I tried everything and the phone is literally dead.
I also contacted customer support and I was told to do the above steps and nothing.
I never did anything to break it. I think it will be the last OnePlus I will ever buy. I had problems with the OP2's home button as well.
Click to expand...
Click to collapse
Tried holding power button + volume up button for few secs?

Keep power button pressed for 10-15 seconds. Then again try to switch on normally. See if turns on.

January 2017 patch bricked my Pixel XL 128GB?!

Hello everybody,
2 days ago, my Google Pixel XL received the January patch and downloaded it. It installed the first step flawlessly, but the second phase took a lot of time (the progress bar was staying around 50% for at least 60 minutes). Since I was not watching my phone during the rest of the process, I cannot say precisely what happened, but as I wanted to look how far the progress bar is, the phone did not respond anymore.
here is a summary of the situation:
- it is the pixel XL with 128GB of memory directly bought on the Google store
- the battery was fully charged before the update began, an it was approximately around 85% as I looked at the progress bar for the last time
- the phone was not hot during or after the update
- the screen is now black and does not display anything (I have tried everything I thought about: it is definitely black and nothing happens anymore, even when plugged for charging, or when connected to a PC (the USB communication with the PC is not building up anymore))
- the phone react only when the power button is maintained pressed for several seconds: it vibrates briefly, but nothing more happens
- the phone was never rooted, there was no "unknown sources" app installed (I had Cerberus installed but have uninstalled it 2 days before the Android patch was installed), and the USB debugging is not activated
- I called the Google support and they immediately proposed to ship a replacement device (they did not ask me to do some tries)
I have tried to discharge the battery by maintaining the power-on button pressed during hours: the red led then turns on when the charger is plugged in, but the screen stays black.
If somebody has an idea of a test I could make, I would appreciate the held.
Thanks a lot in advance for your suggestions.
Best regards
Vincent

Have you held power and volume down for 14 seconds?

vincent.lorentz said:
Hello everybody,
2 days ago, my Google Pixel XL received the January patch and downloaded it. It installed the first step flawlessly, but the second phase took a lot of time (the progress bar was staying around 50% for at least 60 minutes). Since I was not watching my phone during the rest of the process, I cannot say precisely what happened, but as I wanted to look how far the progress bar is, the phone did not respond anymore.
here is a summary of the situation:
- it is the pixel XL with 128GB of memory directly bought on the Google store
- the battery was fully charged before the update began, an it was approximately around 85% as I looked at the progress bar for the last time
- the phone was not hot during or after the update
- the screen is now black and does not display anything (I have tried everything I thought about: it is definitely black and nothing happens anymore, even when plugged for charging, or when connected to a PC (the USB communication with the PC is not building up anymore))
- the phone react only when the power button is maintained pressed for several seconds: it vibrates briefly, but nothing more happens
- the phone was never rooted, there was no "unknown sources" app installed (I had Cerberus installed but have uninstalled it 2 days before the Android patch was installed), and the USB debugging is not activated
- I called the Google support and they immediately proposed to ship a replacement device (they did not ask me to do some tries)
I have tried to discharge the battery by maintaining the power-on button pressed during hours: the red led then turns on when the charger is plugged in, but the screen stays black.
If somebody has an idea of a test I could make, I would appreciate the held.
Thanks a lot in advance for your suggestions.
Best regards
Vincent
Click to expand...
Click to collapse
How long have you had it plugged in? It sounds like the battery is empty.
Try to leave it on the charger for a couple of hours.
If it does not boot by pressing the power button, you can try to boot bootloader by pressing volume down and power at the same time.

The battery has been fully charged, so I am pretty sure that it is not the battery (the phone has been plugged in for more than 12 hours to recharge it).
I have also tried every button combination that I know and that I found on the web: there is nothing else than a short vibration when the power button is pressed, but no reboot and nothing is displayed.

vincent.lorentz said:
The battery has been fully charged, so I am pretty sure that it is not the battery (the phone has been plugged in for more than 12 hours to recharge it).
I have also tried every button combination that I know and that I found on the web: there is nothing else than a short vibration when the power button is pressed, but no reboot and nothing is displayed.
Click to expand...
Click to collapse
I would try pressing and holding the power and volume down buttons until you get the short vibration. Hopefully after vibration you will be in bootloader. Then connect to a PC and try and flash-all the factory image.

Golf c said:
I would try pressing and holding the power and volume down buttons until you get the short vibration. Hopefully after vibration you will be in bootloader. Then connect to a PC and try and flash-all the factory image.
Click to expand...
Click to collapse
Thanks for your response. Unfortunately, after the vibrations, I do not get anything on the screen. In my previous phones, I was used to flash ROMs and so on. I never bricked a phone. But with the Google Pixel XL, I must admit that I do not have anymore ideas how to rescue it. I have tried the following:
- holding only the power button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume up button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down + up buttons for several seconds --> short vibrations after several seconds, but nothing else
I have made these tries with the charger plugged in, plugged out, and removed at different instants. Nothing more than just the short vibrations.

vincent.lorentz said:
Thanks for your response. Unfortunately, after the vibrations, I do not get anything on the screen. In my previous phones, I was used to flash ROMs and so on. I never bricked a phone. But with the Google Pixel XL, I must admit that I do not have anymore ideas how to rescue it. I have tried the following:
- holding only the power button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume up button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down + up buttons for several seconds --> short vibrations after several seconds, but nothing else
I have made these tries with the charger plugged in, plugged out, and removed at different instants. Nothing more than just the short vibrations.
Click to expand...
Click to collapse
Your screen may be black, but there is a small chance your still in the bootloader. I have read that other people have recovered from a black screen. I still think its worth a try to connect to a PC and see if the factory image flashes after holding power and volume down and after vibration. Those vibrations have meaning.

Thank you, I gave it a try: the PC does not even ask to install a driver, when the phone is connected. I made several tests, exactly as it is required to flash it, but there is no communication with the PC. :crying:

vincent.lorentz said:
Thank you, I gave it a try: the PC does not even ask to install a driver, when the phone is connected. I made several tests, exactly as it is required to flash it, but there is no communication with the PC. :crying:
Click to expand...
Click to collapse
I thought there might be a small chance. At least you will get a new phone. Best of luck.

I hate to tell you this but I had the same issue with a 32 GB 5 inch pixel...It was dead...Everything you have said is what happened with mine.
What happened was the slot the phone was trying to boot into had no bootloader or it was a bad flash...Either way, the slot didn't have a bootloader on it when it tried to boot and that black screen is the result...Google sent me a new one and all was well and they will do the same for you.
This is why I don't trust OTA updates...I manually flash everything and I'm sure to flash the bootloader to both slots anytime I update my phone...Good way to keep this from happening again....Best of luck man

You keep saying several seconds. You gotta hold the power and volume down for a pretty long while. Just saying.
Probably a bad boot partition though..

Thank you very much for your kind support, guys.
Your explanations is very interesting. This means that the strategy implemented for the bootloader itself is not very safe. I would be interested in knowing how such a faulty flash can happen and what are the possible reasons behind. Is there a procedure that can increase the chances for a successful flash by doing some things before the OTA update is allowed to be installed?

xocomaox said:
You keep saying several seconds. You gotta hold the power and volume down for a pretty long while. Just saying.
Probably a bad boot partition though..
Click to expand...
Click to collapse
Believe me, I pressed the button for a very long while also (hours) by blocking the button in such a was that the phone boots up until the battery is discharged. So also such an extreme tray was made. The only consequence was the red light flashing.

Iam having similar(exactly) situation as stated by OP. Phone dead, only short vibration, no boot loader, no dshub qualcomm either detected while plugging USB to pc. Charging still ok.
update: now phone can be detected as Qualcomm HS-USB QDLoader 9008 in Device Manager.

droidan said:
Iam having similar(exactly) situation as stated by OP. Phone dead, only short vibration, no boot loader, no dshub qualcomm either detected while plugging USB to pc. Charging still ok.
update: now phone can be detected as Qualcomm HS-USB QDLoader 9008 in Device Manager.
Click to expand...
Click to collapse
Phone is in Qualcomm Emergency Download mode. What happened? Also a bad OTA flash?
You only have two options:
Press power button for ~ 30 seconds to get out of EDL. If it's completly bricked then RMA. You're under warranty yeah?!

5.1 said:
Phone is in Qualcomm Emergency Download mode. What happened? Also a bad OTA flash?
You only have two options:
Press power button for ~ 30 seconds to get out of EDL. If it's completly bricked then RMA. You're under warranty yeah?!
Click to expand...
Click to collapse
Yes. Bad OTA Flash.
Hold 30secs still nothing.

droidan said:
Yes. Bad OTA Flash.
Hold 30secs still nothing.
Click to expand...
Click to collapse
RMA is your only option so