Hello,
My HTC One M8 power button suddenly went unresponsive yesterday - Nothing happens when i click it to turn on/off the screen or even get the power menu up. Sometimes it seems to be stuck (Pressing the home button triggers the screenshot function (Power + home ))
The button itself does not seem stuck or anything and i get normal response when clicking it hardware wise.
I already tried restarting which didnt solve the problem.
I'm running stock rom, unrooted version 2.22.401.5
Any idea what might wrong?
psycop said:
Hello,
My HTC One M8 power button suddenly went unresponsive yesterday - Nothing happens when i click it to turn on/off the screen or even get the power menu up. Sometimes it seems to be stuck (Pressing the home button triggers the screenshot function (Power + home ))
The button itself does not seem stuck or anything and i get normal response when clicking it hardware wise.
I already tried restarting which didnt solve the problem.
I'm running stock rom, unrooted version 2.22.401.5
Any idea what might wrong?
Click to expand...
Click to collapse
My PC currently suffers from the same button stuck issue. All I do is power it off and keep pressing the power button something like 20 times gently and continuously. Give it a shot. Make sure the button is clean in the cut outs and do the same trick to your button. Make sure you [DONT] power off the device, as there's a chance of never booting up; just some friendly advice. :good:
Sorry to bump this, but might be helpful if anyone else gets the same problem.
I sent my HTC One M8 to repair where they replaced the power button - Everything seems fine now.
Related
Hi All,
Please help me if you can with the problem I am now experiencing
HTC One X is my first android phone, i have had it for about 3 months. It has been brilliant ever since i had it
However last night I installed the Amazon APP Store as its now available in the UK. Ever Since my phone has gone absolutely haywire
Its a real stuggle to get it on, if you hold down Power it vibrates and the 3 lights flash a few times, then nothing. Sometimes it comes on! Then when its on its DEAD slow, like really really slow, also after a minute or so the resolution changes and things are all in the wrong place; then the touchscreen doesnt respond, so i turn it off and the cycle continues
I have managed to get back on it, and to get rid of the Amazon App store but I am still facing the same difficulities.
My HTC One X is UK version and is on stock ICM.
Do you have any ideas how I can return it to working order?
Also: DAMN YOU AMAZON
EDIT: BTW, when i press power, the lights at the bottom are on, and i can hear the volume sound change, but no screen. I am trying to factory reset but cant get the phone working long enough to find it
If you press and hold power button + volume down at the same time the phone will boot into Bootloader. From there you can do a factory reset. Navigate with volume keys to Hboot and use power button as confirm. There should be an option there for factory reset..
Sent from my HTC One X using xda premium
ououououo said:
If you press and hold power button + volume down at the same time the phone will boot into Bootloader. From there you can do a factory reset. Navigate with volume keys to Hboot and use power button as confirm. There should be an option there for factory reset..
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Hi!
Thanks for your response
Unfortunately I have only once managed to get into this boot screen, and as soon as i did, it froze
Since then it just does nothing but vibrate
Tomination said:
Hi!
Thanks for your response
Unfortunately I have only once managed to get into this boot screen, and as soon as i did, it froze
Since then it just does nothing but vibrate
Click to expand...
Click to collapse
maybe try hooking it up to a pc, getting into fastboot and erasing the cache...?
D4nt35 said:
maybe try hooking it up to a pc, getting into fastboot and erasing the cache...?
Click to expand...
Click to collapse
Unfortunately i cannot get the PC to look for it, and i cant get into the thing where you hold down power and down arrow
I think the screen has totally given up, which i dont understand; this was always a software issue
Install a RUU matching your device and then see what happens. If that doesn't solve it, then MAYBE hardware issue.
Hi,
I started to get a weird problem since last week. I've had this phone for about 3 months now and never had any problem like this.
It all started one morning when I wanted to stop phone alarm. The alarm was going off but the screen was black. I pressed the power button to wake up, but it was still black. After couple of times pressing the power button the screen came up. First it was not that often but the situation started to get worse. It came to that I can sometimes cannot turn it on for a long period of time. I need to keep pressing power button, volume buttons and eventually it will come up.
This is what I've found so far:
1) When the power button is pressed, although the screen doesn't start up, I can see the three buttons at the bottom lighting up. So it is not a problem of the power button.
2) When the power button is pressed, although the screen doesn't power up, the screen seems responsive. I can feel the vibrations when I tap (I have a startup password)
3) When the phone is connected to a power supply, screen always starts up without a problem.
4) Screen will start up more frequently when the batter power is high.
It seems as though there is a connection between batters power and the screen not starting up. But then again, once the screen comes up (after not starting up), then it works fine, until I turn the screen off.
Has anybody experienced anything like this before?
I did a factory reset thinking it might be some application I installed but it didnt help.
I had to send this phone once to repair the speaker and cost more than $80 just for courier. I don't want to spend another to get this fixed.
Thanks.
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
exazonk said:
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
Click to expand...
Click to collapse
I'm pretty sure this is a hardware issue. I bought mine from Expansys and sent it back to them for repair. It's been more than a month and they say they're still reparing it.
In my case it was impossible for me to start the screen up with power button no matter how much I pressed it. The only thing that worked for me was to press the back of the phone just below the camera. So it seems like a hardware issue. But on the other hand, at times when I can't get the screen turned on no matter what I do, I'd turn the phone off and start again and the thing would start up like nothing happened. So while I'm pretty sure it is a HW issue, I'm not sure how a power restart makes it work.
For me I don't think that this is a hardware problem as it only started happening once I did the big upgrade from 4.0 to 4.1 and then it follows a specific pattern. That is three power button presses will always turn it on. Less frequently I also get a problem where the power button turns on the three lights on the soft buttons but the screen remains black. I then hit the power button to turn it off, and again to turn it on and the phone is back to normal again.
Is yours an international version? I bought mine an international version and had it shipped to Australia.
solved?
Hi - did anyone ever solve this? This is happening to me with my HTC desire X after having had the screen repaired, so I think it is hardware related, but the shop doesn't know how to fix it! My screen also does not turn back on when I want to end a phone call and pull the phone away from my face anymore. These problems seem related as they started at the same time. I would be grateful for help!
Hi guys.
So i managed to get my desire wet/damp and whilst it still works it has developed 3 issues:
1) The weirdest of all - the phone wont go into standby, as soon as you press the power button or let it timeout the screen goes off and they instantly turns back on to the lock screen. If i leave it, it will timeout again on lockscreen and come back on, it does this forever. I have done factory resets etc, all the same. Weird right
2) Volume keys do not work - think means i had issues getting into recovery. Finally found a widget to do it and then....
3) Trackpad does not work in recovery so i cannot re-flash or try any new rom to see if that fixed (1)
Proper catch 22
Any suggestions appreciated.
Thanks
Brisgstfer
UPDATE
OK I HAVE AN UPDATE:
The plot thickens but i have managed to S-OFF my Desire and eventually install Clockworkmod Touch which obviously doesn't require me to use the trackpad button so I was able to use Recovery. I wiped the phone and tried reflashing the ROM i had been using (Insertcoin) but this made no difference, the phone still keeps waking up immediately that it goes to sleep (either with power button or by sleeping timeout).
So i decided to install a completely different ROM (CM10_VJ_4.1.2_v3.0) and this installed fine. Now the phone will go to sleep and stay asleep if I press the power button. Problem solved I thought!
Now when the phone is asleep 50% of the time, trying to wake it with the power button will cause it to reset immediately and goto the white HTC screen. When it restarted it sits on the unlock screen and keeps timing out, screen goes off, then immediately on again - weird. If i unlock and lock with power button it will behave. For some reason the Search key will wake the phone every time no issues. Only the power key to unlock causes it to reset. Phone is sleeping according to Battery info.
Any other suggestions for what I could try. Could this possibly be something hardware related now? If there a way i can log the key presses or reason it wakes/resets?
Any help really appreciated, the phone is pretty unusable with this reset issue now.
THanks
Bridgstfer
bridgstfer said:
Any other suggestions for what I could try. Could this possibly be something hardware related now? If there a way i can log the key presses or reason it wakes/resets?
THanks
Bridgstfer
Click to expand...
Click to collapse
May be a hardware issue. But try installing a lighter ROM like dGB or MildWild and see if the issue persists.
Sent from my HTC Desire using xda app-developers app
dvsk69 said:
May be a hardware issue. But try installing a lighter ROM like dGB or MildWild and see if the issue persists.
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
Thanks mate. So i tried this and installed CM7 today and have discovered something. As i said above the volume down button doesn't work and the volume up only works with some persuasion. Once i installed CM7 the problem where I lock phone with power key and it instantly wakes up now persists (on the JB rom it at least stayed asleep but reset if power button was pressed again).
However whe i changed the display timeout to 15seconds i watched as it timed out and instantly woke then noticed the volume would increment down one notch each it woke up again. This leads me to think that rather then the volume down not working at all it is actually stuck down permanently and could be causing the issue here. Is there any way I can find out if this is the case and disable the volume keys through software or do i need to open up the phone and disconnect it?
Thanks for any help - i think we are getting there!
Bridgstfer
bridgstfer said:
Thanks mate. So i tried this and installed CM7 today and have discovered something. As i said above the volume down button doesn't work and the volume up only works with some persuasion. Once i installed CM7 the problem where I lock phone with power key and it instantly wakes up now persists (on the JB rom it at least stayed asleep but reset if power button was pressed again).
However whe i changed the display timeout to 15seconds i watched as it timed out and instantly woke then noticed the volume would increment down one notch each it woke up again. This leads me to think that rather then the volume down not working at all it is actually stuck down permanently and could be causing the issue here. Is there any way I can find out if this is the case and disable the volume keys through software or do i need to open up the phone and disconnect it?
Thanks for any help - i think we are getting there!
Bridgstfer
Click to expand...
Click to collapse
Flash a ROM which can be unlocked via trackpad and volume can be adjusted from the phone settings without touching volume keys and the power button on the top.
I recommend MildWild5.8 based on CM7. When I was on it, I totally forgot about volume and power keys because all the phone operations can be done without them.
Thanks thats a great suggestion. I actually worked out that the trackpad is being pressed down constantly too because on CM7 when i disable trackpad to wake the phone actually stays asleep.
Is there any way to disable both volume and trackpad buttons at the kernal/system level?
Took my phone out of my jacket pocket earlier since I thought I could hear a weird buzzing noise every ~8seconds. Looked at my phone and can see it's stuck in a boot loop. I can't hold the power button to turn it off it gets as far as the HTC screen and then goes black. I've tried to get into recovery mode (just holding down the volume - button). It does work to get in there but I only have ~8 seconds before it goes black and reboots again, doesn't seem to be able to pic any of the different options in there though (with - or +)
This phone is stock O2 (EIRE) never been touched not even rooted. Anyone have seen these issues with HTC One X? :crying:
Is there any recommendations that I can do? (key combo) Hoping that when the battery dies it'll go away... doesn't feel to stable though!
I have an idea ...... turn it in for warranty right away
anything to try first?
Hi,
Try this:
Hold power button together with volume down simultaneously till the phone reboots. Still holding both buttons you should go to service menu. Then choose bootloader with using volume key down/up and when the bootloader is selected press once power button. You should go to bootloader menu, from which you select power off and press power menu.
Your phone should be power off.
Then try to press again power and volume down buttons till you gonna gain in service menu. From there you should find and select factory reset and press power button once.
Your phone should be resented and then just reboot.
If everything is correct your phone will be with everything reserved and also your data and settings will be gone, but at least will work. Then you should set again your settings and preferences.
Hope this could help to get your mobile working again.
Sent from my HTC One X using xda premium
jorjino2000 said:
Hi,
Try this:
Hold power button together with volume down simultaneously till the phone reboots. Still holding both buttons you should go to service menu. Then choose bootloader with using volume key down/up and when the bootloader is selected press once power button. You should go to bootloader menu, from which you select power off and press power menu.
Your phone should be power off.
Then try to press again power and volume down buttons till you gonna gain in service menu. From there you should find and select factory reset and press power button once.
Your phone should be resented and then just reboot.
If everything is correct your phone will be with everything reserved and also your data and settings will be gone, but at least will work. Then you should set again your settings and preferences.
Hope this could help to get your mobile working again.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks dude, that almost worked... got a bit further after factory reset... went to the O2 splash logo and then back to beginning... actually tried it again before hitting reply, wanted to make sure that I actually had time to hit the factory reset before the phone rebooted (8seconds, less actually seems to be 2-3 seconds then a bit longer after...)
I've got a feeling the phone is/has overheated and resetting itself. I think it's rubbish you can't take the battery our of these!
Finally stopped rebooting, battery must be knackered. Will leave it for a while and then start a charge, think it's going into an O2 outlet Monday!
As soon as I started charging the phone booted up and back to loop...
Sorry mate ...like i said, warranty case
Hey guys,
When I woke up today my phone had some serious issue.
I can turn the phone on and off with the power button, but when the phone is lit and I want to
lock the screen, the button does not work. I can hold it in and get to the power meny, but when
i just tap it, nothing happens...
Do any of you know why it occour? Havent done anything unusual...
Clearly the button works, because I can enter the Power meny...
/Thanks
vomitone said:
Hey guys,
When I woke up today my phone had some serious issue.
I can turn the phone on and off with the power button, but when the phone is lit and I want to
lock the screen, the button does not work. I can hold it in and get to the power meny, but when
i just tap it, nothing happens...
Do any of you know why it occour? Havent done anything unusual...
Clearly the button works, because I can enter the Power meny...
/Thanks
Click to expand...
Click to collapse
are you trying to turn the screen off on lock screen? if so just double tap the screen
Is the phone stock or modded (rooted, custom ROM, etc.)?
Did you try to reboot device already?
Sent from HTC One m8, or maybe not anymore
redpoint73 said:
Is the phone stock or modded (rooted, custom ROM, etc.)?
Click to expand...
Click to collapse
Its not rooted or anything, so i guess stock.
mr.loverlover said:
Did you try to reboot device already?
Sent from HTC One m8, or maybe not anymore
Click to expand...
Click to collapse
Yes, the first thing I tried.
I'm not completely clear on the issue. If you just tap the power button while the screen is on, it should turn off the screen (which in turn also locks it). If holding the power button until you get the power menu, the choices should just be Power Off, Restart, and Airplane Mode. I don't think there is an option to lock screen on that menu on a stock ROM (and actually no custom ROMs that I know of).
Sorry for the delay on the answers.
It's not that i can't access the power menu, that works fine.
But if you want to lock your screen, you just tap the power buttom and that dosent work.
And I just found out that the screen NEVER shouts down!? It's always on.
When I reeboot the phone, the screen darkens, but all the icons on the desktop is visible and when i try
to tap the screen it acts like its off!?
Can't even think of whats wrong with this now.
The power buttom clearly works, but i can't lock or shout down the screen.
It's like its always on!?
I'm having this exact same issue.
My solution
Obviously this is much too late for the OP, but for anyone who might still stumble on this thread (it is still one of the top hits on Google for this issue), I got mine working again by rebooting the phone, after first disabling fast boot in the settings. (Settings > Power > Fast boot - I should note my phone is the HTC One Mini 2, but I assume the M8 isn't too different in this regard).
I had previously attempted rebooting from the power options (both restart and power off), but this hadn't fixed the problem.
AJCham42 said:
Obviously this is much too late for the OP, but for anyone who might still stumble on this thread (it is still one of the top hits on Google for this issue), I got mine working again by rebooting the phone, after first disabling fast boot in the settings. (Settings > Power > Fast boot - I should note my phone is the HTC One Mini 2, but I assume the M8 isn't too different in this regard).
I had previously attempted rebooting from the power options (both restart and power off), but this hadn't fixed the problem.
Click to expand...
Click to collapse
The Fast boot option in Settings was removed from the M8 as of Lollipop.
Even when the M8 had this option, it did not effect "Restart" in power options. At least on the M8, restart is always a try restart; and Fast boot only affected the "power off" condition.