Device ID is unmatched when trying to open bootloader - G4 Q&A, Help & Troubleshooting

Hello, Im trying to open my bootloader and root my LG G4(H815) but when Im trying to get the unlock.bin file, I get this error from LG: "Device ID is unmatched. Please check your Device ID. Your account will be locked if you enter the wrong Device ID more than x times."
From what I've read, the reason is probably because I had the common LG problem and I had my motherboard replaced(twice, if it matters). anyway, I don't really know what to do now, how to get a new IMEI number? Is there anything I can do on my own to do that? should I contact the local LG customer service? or the shop I bought the phone from?
Thanks.

anyone?

msacco4 said:
anyone?
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contact [email protected] they will respond.i had the same issue and they said they will update their site and tell me if it's fixed.waiting for confirmation from them

nizamelahi said:
contact [email protected] they will respond.i had the same issue and they said they will update their site and tell me if it's fixed.waiting for confirmation from them
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Thanks, I will try that.

How is it. Bro

Related

Can I borrow a H815 unlock.bin file?

Hello!
I own the AT&T variant of the LG G4 H810 and I was wondering if the H815 unlock.bin file for the unlock bootloader process can be opened to analyze it to see if it could be adapted to unlocking the AT&T version? If anyone could send me theirs that would be great (if you can open it by all means remove the imei number and oem id number). :good:
No.
Sent From My LG G4
Why not?
Archfeind2 said:
Why not?
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the unlock.bin files are generated from your individual IMEI code, if you try to unlock it with someone elses, it probably wouldn't do anything, just say failed or something
Jonnyn93 said:
the unlock.bin files are generated from your individual IMEI code, if you try to unlock it with someone elses, it probably wouldn't do anything, just say failed or something
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Yeah I figured. I just wanted to see if I could edit what's inside the bin file by any means in order to replace the imei and the device code to make it work for the other models that it's not available for.
It would be interesting to get a collection of those files and examine them for patterns. There have been cases in the past where unlock key files were "generated" from your IMEI, but in fact none of that information mattered, the bootloader only looked at a single field that was the same for all devices... would be pretty funny if something like that happened again!
RenaKunisaki said:
It would be interesting to get a collection of those files and examine them for patterns. There have been cases in the past where unlock key files were "generated" from your IMEI, but in fact none of that information mattered, the bootloader only looked at a single field that was the same for all devices... would be pretty funny if something like that happened again!
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We're all on a wild goose chase thinking LG has some voodoo magic locking the phones. Meanwhile they're sat over at LG laughing hysterically because all you need was a model number.
Jonnyn93 said:
We're all on a wild goose chase thinking LG has some voodoo magic locking the phones. Meanwhile they're sat over at LG laughing hysterically because all you need was a model number.
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Yeah well this is definitely why the next time I will be looking at non carrier phones for myself.
use search. find unlock.bin.
http://forum.xda-developers.com/g4/help/unlock-technical-steps-to-make-unlocked-t3165391/page4
fpsq said:
use search. find unlock.bin.
http://forum.xda-developers.com/g4/help/unlock-technical-steps-to-make-unlocked-t3165391/page4
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Thanks!

Error when trying to unlock bootloader. Anyone who can help?

Hey guys. Following. Yesterday I tried to finally unlock the bootloader on my h815 and I was really excited and given it is the EU Model I actually expected it to work just fine. But it didn't. And now I am more than confused. The error I get using the LG Website is "Device ID is unmatched. Please check your Device ID. Your account will be locked if you enter the wrong Device ID more than x time(s)." I checked the Device ID a thousand times. Wrote it by hand and copied n pasted it from the console - no difference. Checked the IMEI too. But the one under the battery matches the one on the box matches the one I get with the IMEI Code you type into the dialer. Also checked the country code but well it is CZE which should be just fine. Any suggestions/solutions to my problem?
Cheers,
a very confused and annoyed Lisa
noxnoxwhosthere said:
Hey guys. Following. Yesterday I tried to finally unlock the bootloader on my h815 and I was really excited and given it is the EU Model I actually expected it to work just fine. But it didn't. And now I am more than confused. The error I get using the LG Website is "Device ID is unmatched. Please check your Device ID. Your account will be locked if you enter the wrong Device ID more than x time(s)." I checked the Device ID a thousand times. Wrote it by hand and copied n pasted it from the console - no difference. Checked the IMEI too. But the one under the battery matches the one on the box matches the one I get with the IMEI Code you type into the dialer. Also checked the country code but well it is CZE which should be just fine. Any suggestions/solutions to my problem?
Cheers,
a very confused and annoyed Lisa
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In that case you should e-mail LG and ask them directly so that you won't screw anything up. Since everything is alright I have no idea what's the problem and your best bet is with them
sirsomething said:
In that case you should e-mail LG and ask them directly so that you won't screw anything up. Since everything is alright I have no idea what's the problem and your best bet is with them
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Alright thanks

[SOLVED] This phone is permanently locked and cannot be unlocked

As the title says my phone is hard sim locked.. I am not hopeful but i will try my luck with asking here..
Is there anyone faced this problem and solved it ?
I dial 2945 #*855# and all of the options are not possible to enter any IMEI. all of the says "This phone is permanently locked and cannot be unlocked"
I tried putting a sim card different from my provider but it doesn't ask any unlock code to enter and 2945 #*855# is the same..
It happened after flashing a custom rom and it f**** my phone. Also i can't afford to any other phone, i am a student
So I would be glad if anyone can help me to resolve my issue. I believe I will never forget him/her.
trd3v3lop said:
As the title says my phone is hard sim locked.. I am not hopeful but i will try my luck with asking here..
Is there anyone faced this problem and solved it ?
I dial 2945 #*855# and all of the options are not possible to enter any IMEI. all of the says "This phone is permanently locked and cannot be unlocked"
I tried putting a sim card different from my provider but it doesn't ask any unlock code to enter and 2945 #*855# is the same..
It happened after flashing a custom rom and it f**** my phone. Also i can't afford to any other phone, i am a student
So I would be glad if anyone can help me to resolve my issue. I believe I will never forget him/her.
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Click to collapse
Losing the IMEI code is the worst thing that may happen to a modder.
Try to connect device to PC and follow this procedure to put it in stock conditions.
However I'm much pessimistic about the recovering of IMEI code, try and hope to solve the issue.
Simone98RC said:
Losing the IMEI code is the worst thing that may happen to a modder.
Try to connect device to PC and follow this procedure to put it in stock conditions.
However I'm much pessimistic about the recovering of IMEI code, try and hope to solve the issue.
Click to expand...
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I did that process to but no luck for me.
But thanks to @faurfaur he recovered my imei by connecting with teamviewer and it is done like in 10 minutes :good: If anyone has this problem contact him
trd3v3lop said:
I did that process to but no luck for me.
But thanks to @faurfaur he recovered my imei by connecting with teamviewer and it is done like in 10 minutes :good: If anyone has this problem contact him
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I'm happy for you ?
Simone98RC said:
I'm happy for you ?
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tank you very much
i have issue Permanent Lock , can you help how to fix it ?
@mohsin-* I have the same problem and can't get any help from my carrier or LG. Did you solve the issue perhaps? Thanks.
I have the same problem plz help ??
I have lg g3 d728 when check my imei no it shows only 1 imei no but the phone is dual sim and it says "permanently locked cannot be unlocked" plz help me ?
Got the same issue with my G4 and unfortunately @faurfaur account is disabled. Anyone else?
I have lg g3 d852G when check my imei no it shows only 1 imei no but the phone is dual sim and it says "permanently locked cannot be unlocked" plz help me
trd3v3lop said:
I did that process to but no luck for me.
But thanks to @faurfaur he recovered my imei by connecting with teamviewer and it is done like in 10 minutes :good: If anyone has this problem contact him
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Click to collapse
How to contact him..?? I have same problem
hello i am having same problem with my lg ls660 . no network, pls i need help
I have same issu on my lg v60 v600vm. Imei and finger print is gone. Can any one help me to solve it. Suffering for 3 months

Reusing a LG Bootloader unlock.bin token

So my LGG4 is off getting repaired due to the dreaded bootloop issue. Once I have it back I plan on unlocking the Bootloader and rooting again. I have heard issues whereby repaired G4's get the 'DeviceID unmatched' error when applying for a unlock token via the LG website. I understand you can contact LG to get this rectified; however I have found the email from LG I got when I first unlocked the Bootloader, with the unlock.bin file attached.
My question is: Should I run into any DeviceID issues during the unlocking procedure, can I reuse this file to unlock my Bootloader, or do I need to go through the process to get another re-sent? The email details a specific DeviceID so my initial thought is a No, but I did wonder (hope) this number is just used to generate a generic token that is matched via the IMEI? Any help much appreciated.
CyanideJack said:
So my LGG4 is off getting repaired due to the dreaded bootloop issue. Once I have it back I plan on unlocking the Bootloader and rooting again. I have heard issues whereby repaired G4's get the 'DeviceID unmatched' error when applying for a unlock token via the LG website. I understand you can contact LG to get this rectified; however I have found the email from LG I got when I first unlocked the Bootloader, with the unlock.bin file attached.
My question is: Should I run into any DeviceID issues during the unlocking procedure, can I reuse this file to unlock my Bootloader, or do I need to go through the process to get another re-sent? The email details a specific DeviceID so my initial thought is a No, but I did wonder (hope) this number is just used to generate a generic token that is matched via the IMEI? Any help much appreciated.
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u have to update with lg as the device id will be diffrent u have to let them know that u sent it in for repair and need ure device id updated in there systems
TheMadScientist420 said:
u have to update with lg as the device id will be diffrent u have to let them know that u sent it in for repair and need ure device id updated in there systems
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As I suspected, thank you.
CyanideJack said:
As I suspected, thank you.
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Lol only reason i knew is cause i came across sam prob a few times now as u can suspect. Ive never heard of any problems with anyone and lg doing this. Should be pretty straight foward. Call em. Might have to goto a higher level of tech service not sure
Im just assuming standard support level is not very supportive lol.
This depends on how they fix your device.
Carphone Warehouse in the UK fixed mine by swapping the mainboard to a 701,
They did not tamper with the IMEI or Device ID's on the replacement board and swapped the sticker under my battery cover to reflect the new details.
I did not need to contact LG as i just requested an unlock for the new IMEI and Device ID Pair.
Hope you get sorted
OllieD said:
This depends on how they fix your device.
Carphone Warehouse in the UK fixed mine by swapping the mainboard to a 701,
They did not tamper with the IMEI or Device ID's on the replacement board and swapped the sticker under my battery cover to reflect the new details.
I did not need to contact LG as i just requested an unlock for the new IMEI and Device ID Pair.
Hope you get sorted
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Click to collapse
i was assuming lg done his i didnt even know aftermarket companys did the repair authorized of coarse
they had to pull the device id off of the old one and program it to the new one so technicly they did tamper with it
they may have been able to pull the info from the imei i dont know but my note 5s device id changes from rom to rom sometimes and i have to update it with the company who unlocked it so it holds same imei
just trying to wrap my head around how they got uree bootlooped devices id as it can be changed even if iemi stays the same
TheMadScientist420 said:
i was assuming lg done his i didnt even know aftermarket companys did the repair authorized of coarse
they had to pull the device id off of the old one and program it to the new one so technicly they did tamper with it
they may have been able to pull the info from the imei i dont know but my note 5s device id changes from rom to rom sometimes and i have to update it with the company who unlocked it so it holds same imei
just trying to wrap my head around how they got uree bootlooped devices id as it can be changed even if iemi stays the same
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I got a new IMEI and Device ID and just went through the unlock proceedure again with this new info.
Thats what i meant by them not tampering with it, I got a new device with my old casing/screen.
They did not transfer my IMEI or Device ID to the new board.
CPW are authorised on behalf of LG to repair the device and since i bought it from them it was easier/safer for me to take it into a store.
OllieD said:
I got a new IMEI and Device ID and just went through the unlock proceedure again with this new info.
Thats what i meant by them not tampering with it, I got a new device with my old casing/screen.
They did not transfer my IMEI or Device ID to the new board.
CPW are authorised on behalf of LG to repair the device and since i bought it from them it was easier/safer for me to take it into a store.
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Lol i see now.

Last experience with LG

Sometimes, sh*t is too much too handle from LG.
I tried to unlock bootloader from LG official site and this happens. WTF LG ?
Try entering a valid serial number maybe?
pepo930 said:
Try entering a valid serial number maybe?
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How will I get the valid sn for my phone?

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