Develop Bugs

Chassis Gaps

I may be over reacting, but I don't think so. Am I nuts for having my phone replaced for this? I went into the corporate store today, they only had 1 left and that one had a much smaller, but still there, gap in the lower corner. They said a shipment is coming tomorrow and they will look them over to find me a 'gapless' One.
Sad thing is that the fully functional store display unit was completely sealed all the way around.. hopefully it was just a bad batch of phones.

not nuts at all. I literally spent 10 minutes examining my phone when I first picked it up. we waited 5 months+ for this phone, we can get pissed over any defect that we want

I noticed this same thing before you posted. I noticed it Friday and immediately went looking. YouTube videos, pics, etc. Other carrier's one's all have the same problem.
Zero gap didn't apply to this particular piece. If you want an idea of just how cosmetic this is watch the ifixit teardown.
Sent from my Nexus 7 using Tapatalk 4

Mine is completely gap free. I actually was wondering if HTC had fixed it, I guess not.
I'm so glad mine doesn't have a gap or I'd be obsessing over it lol.
Sent from my HTC6500LVW using xda app-developers app

its not really a defect. it doesnt effect anything. 99% of consumers would never notice it. We here at xda just love to look for what we think are "defects"

Mine has it too. I just don't feel like going through the hassle of getting it replaced for a microscopic cosmetic issue. Meh.

Mine has a very minor gap in the top-left corner near the power button. I thoroughly examined this phone when I got it to make sure there weren't any defects, and I didn't even notice that gap. Hell, it may not have even been there 4 days ago. It doesn't bother me, though, assuming it doesn't get any bigger. Purely a minor cosmetic flaw, and not worth exchanging, especially since I'm unlocked.

IceDragon59 said:
Mine has a very minor gap in the top-left corner near the power button. I thoroughly examined this phone when I got it to make sure there weren't any defects, and I didn't even notice that gap. Hell, it may not have even been there 4 days ago. It doesn't bother me, though, assuming it doesn't get any bigger. Purely a minor cosmetic flaw, and not worth exchanging, especially since I'm unlocked.
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Click to collapse
I'm just worried that it will get bigger over time. If I end up getting one without gaps and then gaps show up later I'll just let it go as a design characteristic, but having just gotten this phone with a locked bootloader (thanks Verizon! :crying: ) I figured I would take advantage of an offered replacement.

I give up, looked at a total of 16 phones at 3 stores and they all had some sort of gap on the top.
Sent from my HTC6500LVW using XDA Premium 4 mobile app

UgXvibe said:
I give up, looked at a total of 16 phones at 3 stores and they all had some sort of gap on the top.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's crazy. I've inspected every millimeter of mine and have zero gap.
Anyway, if y'all are even a tiny bit handy, this is a fix that someone used and is satisfied with the results:
http://forums.androidcentral.com/ht...p-top-after-addition-some-white-silicone.html
Read the whole page of comments, he explains the method. GE white silicone, rub it in and wipe away excess, done. Silicone is very easy to work with.
If anyone tries it, take before and after pics and post them here if you can!
Sent from my HTC One.

I'm gonna try it this weekend, you already have my before pic. This little gap is killing me and I don't know why. Lol
Sent from my HTC6500LVW using XDA Premium 4 mobile app

I noticed this on mine too.
Sent from my Nexus 7 using Tapatalk 4

Mine seems to have gaps between the chassis and the screen glass, if that makes sense. Anyone else?

I work at a vzw store and was checking out our demo unit which had a gap. Then I checked our stock of about 10 phones which also had gaps. Interestingly there really only seemed to be a gap at the top of the phones and not the bottom as much. Top center seemed to be the trend.

Could be a certain batch of phones?
I am in New York, my chassis doesn't have any gaps, not that I can see, and I'm OCD.
my power button although, does have some left over that white filler crap they use, I want to get a knife in there to fix it but from MY past experience, just leave it alone, haha
---------- Post added at 02:01 PM ---------- Previous post was at 01:47 PM ----------
UgXvibe said:
I'm just worried that it will get bigger over time. If I end up getting one without gaps and then gaps show up later I'll just let it go as a design characteristic, but having just gotten this phone with a locked bootloader (thanks Verizon! :crying: ) I figured I would take advantage of an offered replacement.
Click to expand...
Click to collapse
I don't think it would get bigger over time but what I would do, is get a picture of the issue, with a date from somewhere that they know it's not fake, this way, if it does get bigger, you can say it was an issue from the start and try to fight for a NEW phone and not a REFURB.
I'm very sorry you have to deal with this on such a great phone.
I do have a TINY TINY gap but nothing that is to the extent of yours, mine might let the size of a piece of small dog hair in but I don't even think it's that open.
Best of luck brother!

screen creak...

My nexus 7 (2013) is a few weeks old now and ever other tap on the screen seems to make this creaking noise like the screen is moving. And in the top left corner the screen seems loose. Will a full body case stop this? And yes, this is a 2013 model, I originally returned my old nexus 7 2012 model for an iPad mini because the screen was coming off. I am horrified that this may be the case on this newer model... If anyone has experienced this I would appreciate your feedback. Also, I have realised that when I pick it up off my table the back case creaks as well. It seems I have a dud tablet I presume

Mine was great out of the box, now it creaks very loudly on the top left, top right is starting to develop a creak also. Case doesn't help. I think you'd need to disassemble and add adhesive under the screen or something lol

Nbsss said:
Mine was great out of the box, now it creaks very loudly on the top left, top right is starting to develop a creak also. Case doesn't help. I think you'd need to disassemble and add adhesive under the screen or something lol
Click to expand...
Click to collapse
So shall just leave it then? It doesn't bother me too much.

gman88667733 said:
So shall just leave it then? It doesn't bother me too much.
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Click to collapse
Up to u I guess, I just use the nexus upside down, so the creaky corner is on the bottom right where I'd never touch it.
I use gravity box and xposed framework to enable the screen rotation.

mine creaks at the bottom around the usb port. this with the dodgy touch screen means i might return it.

Mine started to creak also... I guess that's what you get for paying under $300 for a tablet with nice specs - - they make it up with shoddy build quality.
Sent from my HTC6435LVW using Tapatalk 4

so sad

Apart from a bit of dust under the screen and a few dead pixels and the creak 's fine. So I'll live with it

Yeah I'll live with it too, but I'm not supporting Asus ever again, after having the same problem with gen 1...

i hve it nearly 3 months, but so far no such prob

Nbsss said:
Yeah I'll live with it too, but I'm not supporting Asus ever again, after having the same problem with gen 1...
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Click to collapse
I just won a new nexus 7 from the kitkat promo. Guess my creaking problem is solved

Nbsss said:
I just won a new nexus 7 from the kitkat promo. Guess my creaking problem is solved
Click to expand...
Click to collapse
LUCKY!!!!!

Any idea if the creaking is covered by asus warranty?

hmm
Nbsss said:
Any idea if the creaking is covered by asus warranty?
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Click to collapse
I believe it is if you claim it as a loose screen!

Screen White Balance

So looks like my pixel XLs screen has uneven white tones. There is a slight pink tinge on the left side that you can see when the Night Light mode is on. Or any dark grey backgrounds. And white is warmer on the right than the left. Do you guys think this will go away or should I just exchange it? That's the only thing I find defective. Besides that, an awesome phone.
Sent from my Pixel XL using Tapatalk

saywhat4118 said:
So looks like my pixel XLs screen has uneven white tones. There is a slight pink tinge on the left side that you can see when the Night Light mode is on. Or any dark grey backgrounds. And white is warmer on the right than the left. Do you guys think this will go away or should I just exchange it? That's the only thing I find defective. Besides that, an awesome phone.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Unfortunately colour shift is a well know amoled screen issue. Some phones have it more than others, its just a lottery on the type of display you get.
You could see if they will let you exchange for one and hopefully get a better screen.

I have couple of S7 Edge and had a one plus 3, those didn't have any issues. My Nexus 6P had it the worse and got it exchanged couple of times till I got the right one. I might have to do this for the pixel. Sigh... Hate that about AMOLED
Sent from my Pixel XL using Tapatalk

I went through 6 samsung s6's because of this. my note 5 and 7 were perfect.
At the price we paid i would exchange it until its near perfect.
Sent from my KIW-L24 using Tapatalk

If it bothers you, exchange it. Samsung has gotten better this year - both my Note7's had ZERO color shift on white which was a first for me. So far my Pixel XL looks pretty great, but I haven't tried looking too hard to see if it is a problem.

Nitemare3219 said:
If it bothers you, exchange it. Samsung has gotten better this year - both my Note7's had ZERO color shift on white which was a first for me. So far my Pixel XL looks pretty great, but I haven't tried looking too hard to see if it is a problem.
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Samsung phones don't if you have the profile set to dynamic or whatever it is, it's the mode that over saturates everything. If you put it to natural then it's the same as the pixel.

OnlinePredator said:
Samsung phones don't if you have the profile set to dynamic or whatever it is, it's the mode that over saturates everything. If you put it to natural then it's the same as the pixel.
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Click to collapse
OP's thread title refers to white balance which would mean color calibration/profiles, but the content of his post is actually a problem with screen uniformity. Changing the color calibration is not going to do anything if his panel is not uniform in displayed color.

Bottom half of my screen is super pink. Top half and bottom half of screen are very different colors on white and gray screens. Used the support option in the settings menu. Will have a replacement coming in tomorrow.

I went through 3 6Ps until I got an even screen, they all had tints to varying degree but the last one I got was fine.

I'm going to get mine exchanged.
Sent from my Pixel XL using Tapatalk

Mine has is but honestly I have noticed it to a certain extent on every device I've had that had an amoled display (I have never owned a note or GS7 so I can't comment on them) but yeah, I noticed it right away. Mine is on the top half of the screen. I'm not sure if I'm going to end up exchanging it or not because I'm sure the next one will have it to an extent too and having them hold close to a G for every exchange really would suck. lol
I think some people notice more than other people. I know I notice it on other devices when the owner never does. I had a 6p that was really bad exchanged it and got one much better. I remember one dude exchanging his like 8 times and he said every single one had it.
Note: The title of this thread sound be changed to "pinkish hue" or "pink tint" or something like that

graffixnyc said:
Mine has is but honestly I have noticed it to a certain extent on every device I've had that had an amoled display (I have never owned a note or GS7 so I can't comment on them) but yeah, I noticed it right away. Mine is on the top half of the screen. I'm not sure if I'm going to end up exchanging it or not because I'm sure the next one will have it to an extent too and having them hold close to a G for every exchange really would suck. lol
I think some people notice more than other people. I know I notice it on other devices when the owner never does. I had a 6p that was really bad exchanged it and got one much better. I remember one dude exchanging his like 8 times and he said every single one had it.
Note: The title of this thread sound be changed to "pinkish hue" or "pink tint" or something like that
Click to expand...
Click to collapse
Yeah I definitely notice them. I went through couple of Nexus 6P before I got good one. The galaxy S7 screens are basically perfect. Probably higher quality panels.
Sent from my Pixel XL using Tapatalk

NightHawkUndead said:
Bottom half of my screen is super pink. Top half and bottom half of screen are very different colors on white and gray screens. Used the support option in the settings menu. Will have a replacement coming in tomorrow.
Click to expand...
Click to collapse
Let us know how the replacement is. I'm debating exchanging mine but need to pay off my CC a little first before I have enough to cover a hold for a replacement.
Sent from my Pixel XL using Tapatalk

graffixnyc said:
Let us know how the replacement is. I'm debating exchanging mine but need to pay off my CC a little first before I have enough to cover a hold for a replacement.
Click to expand...
Click to collapse
Replacement arrived today. So far seems perfect. Brand new and screen is much better. No pink tones and white balance is perfect. Very glad I did a replacement now.
Setting up was so easy. Just plugged 2 phones together and it copied everything over to the new one.

NightHawkUndead said:
Replacement arrived today. So far seems perfect. Brand new and screen is much better. No pink tones and white balance is perfect. Very glad I did a replacement now.
Setting up was so easy. Just plugged 2 phones together and it copied everything over to the new one.
Click to expand...
Click to collapse
Sweet. My replacement comes in tomorrow. That gives me good hope for a better replacement.
Sent from my Pixel XL using Tapatalk

NightHawkUndead said:
Replacement arrived today. So far seems perfect. Brand new and screen is much better. No pink tones and white balance is perfect. Very glad I did a replacement now.
Setting up was so easy. Just plugged 2 phones together and it copied everything over to the new one.
Click to expand...
Click to collapse
Sweet! Thanks for the update!
saywhat4118 said:
Sweet. My replacement comes in tomorrow. That gives me good hope for a better replacement.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Mine as well! I ordered it today and just got shipping notification. I'll post an update when I get mine. Hope I'm as lucky as NightHawk with my replacement :laugh:

Interesting. I called support today because my screen fades from white on the bottom to a creamy white at the top. This is with brightness at halfway. If it's at 100% I don't notice it, however it's way too bright to look at. Anyway, Google told me it was within standards and not replaceable.

HyperM3 said:
Interesting. I called support today because my screen fades from white on the bottom to a creamy white at the top. This is with brightness at halfway. If it's at 100% I don't notice it, however it's way too bright to look at. Anyway, Google told me it was within standards and not replaceable.
Click to expand...
Click to collapse
I would call back immediately. That is not within standard and should be replaced. I would be furious if I got that response.
Sent from my Pixel XL using Tapatalk

saywhat4118 said:
I would call back immediately. That is not within standard and should be replaced. I would be furious if I got that response.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
They said if it's not noticeable within the top 1/3 of the brightness slider then its within spec. Honestly, it's probably something nobody else would notice, it's that slight. I wish there was some type of way to measure the white scale to prove I'm not crazy.

HyperM3 said:
They said if it's not noticeable within the top 1/3 of the brightness slider then its within spec. Honestly, it's probably something nobody else would notice, it's that slight. I wish there was some type of way to measure the white scale to prove I'm not crazy.
Click to expand...
Click to collapse
They told me the same thing. I saw it more at 1/3 brightness. I notice it less at full brightness but I still notice it

pixel xl laying flat

Does anyone notice if your pixel XL does not lay flat and rocks a little if you press on two opposing corners? Mine does ever so slightly. Only my OCD sees it.

GCbard said:
Does anyone notice if your pixel XL does not lay flat and rocks a little if you press on two opposing corners?
Click to expand...
Click to collapse
Nope, not here.

GCbard said:
Does anyone notice if your pixel XL does not lay flat and rocks a little if you press on two opposing corners? Mine does ever so slightly. Only my OCD sees it.
Click to expand...
Click to collapse
Mine doesn't seem to do that.

#bendgate2.0

Actually, mine does.

Mine has done this since I got it. Have you used a case by chance? I think my Spigen Ultra Hybrid may have twisted it. The case was very tight to put on and take off. I've found I can straighten it out with a very light twist.

Shponglized said:
Actually, mine does.
Click to expand...
Click to collapse
Strange, I have never dropped mine or SAT in it.

Slightly for mine and I honestly don't care. If it came that way so be it, if it is the result of being in my pocket without a case so be it . . if having it in a case would have prevented it I don't care . . bottom line for me is as long as the thing doesn't crack and the bend isn't noticeable in hand I could care less.
I don't foresee bending being an issue for me long term. I've carried my Note 4 in the same manner for 2 years without issue and the Pixel XL seems to be more rigid in construction than that phone was.

Mine does not. Just checked.

GCbard said:
Does anyone notice if your pixel XL does not lay flat and rocks a little if you press on two opposing corners? Mine does ever so slightly. Only my OCD sees it.
Click to expand...
Click to collapse
Posted about this issue. I've sat on it. that was my reason that my phone bent ever so slightly.
https://forum.xda-developers.com/pixel-xl/how-to/pixel-xl-bending-t3524204

Mine does it. Never sat on it.
Sent from my Huawei Honor 5x using Tapatalk

Display sounds hollow?

I've noticed whenever tapping on the screen it sounds like there is a gap between the display and whatever is behind it and gives it almost a hollow sound. On the edges it is fine and sounds solid but in the center it has a definite Hollow sound. I don't particularly like it but I could see someone saying it sounds like the display is made of plastic.

dontbeweakvato said:
I've noticed whenever tapping on the screen it sounds like there is a gap between the display and whatever is behind it and gives it almost a hollow sound. On the edges it is fine and sounds solid but in the center it has a definite Hollow sound. I don't particularly like it but I could see someone saying it sounds like the display is made of plastic.
Click to expand...
Click to collapse
The actual display is plastic.
Sent from my Nexus 6 using Tapatalk

bryantjopplin said:
The actual display is plastic.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yes I know that. But the LG display is composed of a plastic digitizer with glass screen is the same exact design of Samsung's AMOLED display they are nearly identical and Design what they are composed of. But I've never tapped on a Samsung screen or LG screen and have the sensation of hollowness behind display. The purpose of this post was to determine if anyone else had a similar experience with their pixel XL 2

dontbeweakvato said:
Yes I know that. But the LG display is composed of a plastic digitizer with glass screen is the same exact design of Samsung's AMOLED display they are nearly identical and Design what they are composed of. But I've never tapped on a Samsung screen or LG screen and have the sensation of hollowness behind display. The purpose of this post was to determine if anyone else had a similar experience with their pixel XL 2
Click to expand...
Click to collapse
Well too me they sound different
Sent from my Nexus 6 using Tapatalk

I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.

swallowingled said:
I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.
Click to expand...
Click to collapse
Jeff Springer told me to rma it, that it wasn't normal. I'm going up to Verizon tomorrow to tap on their pxl2 or maybe a couple different Verizon stores.

Mine sounds the same way and was actually going to.post this same question. Trying to decide to RMA or return and purchase again in a few months hoping all the manufacturing issues or worked out. I posted in the screen issues thread with all the other issues I'm having but this was just a side note.

Do you guys have a screen protector on your phones? I have one, it's the amFilm one ( doesn't have adhesive on the screen portion of the protector..). I definitely have that 'hollow' or plastic? Sound to the display and I'm wondering if it's the actual display or just the screen protector doing it do to it having an air gap due to no adhesive.

No screen protector here, didn't want to spend the money if I was returning the phone. I just keep it in my sunglasses pouch for now when in my pocket.

Ugh, me too. Sounds like cheap junk compared to Shamu
Sent from my Pixel C using Tapatalk

I noticed that too but I think it may be an illusion when combined with the haptic feedback which is a bit different than other phones I've used. I'm not entirely sure but the screen has a layer of gorilla glass and it is curved so it's less likely that it is flexing that much upon just a small tap.
Sent from my Pixel 2 XL using Tapatalk

dontbeweakvato said:
Jeff Springer told me to rma it, that it wasn't normal. I'm going up to Verizon tomorrow to tap on their pxl2 or maybe a couple different Verizon stores.
Click to expand...
Click to collapse
Let us know your findings. I don't have a Verizon store near me and don't know anyone else with a Pixel 2 XL to ask. I thought maybe the hollowness might just be the way it's made or the curved glass or something. Thanks.
---------- Post added at 05:24 PM ---------- Previous post was at 05:23 PM ----------
KonoeKyon said:
Do you guys have a screen protector on your phones? I have one, it's the amFilm one ( doesn't have adhesive on the screen portion of the protector..). I definitely have that 'hollow' or plastic? Sound to the display and I'm wondering if it's the actual display or just the screen protector doing it do to it having an air gap due to no adhesive.
Click to expand...
Click to collapse
No screen protector on mine.
---------- Post added at 05:26 PM ---------- Previous post was at 05:24 PM ----------
obsanity said:
I noticed that too but I think it may be an illusion when combined with the haptic feedback which is a bit different than other phones I've used. I'm not entirely sure but the screen has a layer of gorilla glass and it is curved so it's less likely that it is flexing that much upon just a small tap.
Click to expand...
Click to collapse
I'm not using haptic feedback.

swallowingled said:
I have definitely noticed this hollow sound. Taps seem to be a bit louder because of it. This display doesn't sound as solid as my past devices, I'm assuming/hoping I'll get used to it.
Click to expand...
Click to collapse
That.

you guys just fiddle with the phone all day to find stuff wrong with it?
you guys need to RMA asap

^you make an excellent point! My Pixel XL 2 Rock's!

I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen

realitysconcierge said:
I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen
Click to expand...
Click to collapse
Yep, when I first played music, Im thinking WTH is that. The screen is vibrating. I think it's a feature, not a bug
---------- Post added at 02:31 AM ---------- Previous post was at 02:30 AM ----------
realitysconcierge said:
I think this might be the reason why this is the only phone I've ever had that listening to videos vibrates the screen
Click to expand...
Click to collapse
Yep, when I first played music, Im thinking WTH is that. The screen is vibrating. I think it's a feature, not a bug. Lol

My iPhone 8 does the same thing. The speakers are laud enough to vibrate the screen and the entire case.
Sent from my Pixel 2 XL using Tapatalk

swallowingled said:
Let us know your findings. I don't have a Verizon store near me and don't know anyone else with a Pixel 2 XL to ask. I thought maybe the hollowness might just be the way it's made or the curved glass or something. Thanks.
---------- Post added at 05:24 PM ---------- Previous post was at 05:23 PM ----------
No screen protector on mine.
---------- Post added at 05:26 PM ---------- Previous post was at 05:24 PM ----------
I'm not using haptic feedback.
Click to expand...
Click to collapse
So apparently after checking a couple pixel 2s and pixel xl2's I spoke with some dude at Verizon he seem like he was not your average phone store idiot. When I just briefly asked him why the display feels Hollow behind it he replied that it is due to the squeeze feature. The ****ing squeezing feature that's why.

dontbeweakvato said:
So apparently after checking a couple pixel 2s and pixel xl2's I spoke with some dude at Verizon he seem like he was not your average phone store idiot. When I just briefly asked him why the display feels Hollow behind it he replied that it is due to the squeeze feature. The ****ing squeezing feature that's why.
Click to expand...
Click to collapse
Well, hopefully that's correct. I didn't think it was really defective, or at least hoping it wasn't, and that it was just the way it's supposed to be due to the way it's made. It's just the first phone I've had that feels/sounds that way, but of course the first one I've had with a sweezable frame. Thanks for passing along that information.