I may be over reacting, but I don't think so. Am I nuts for having my phone replaced for this? I went into the corporate store today, they only had 1 left and that one had a much smaller, but still there, gap in the lower corner. They said a shipment is coming tomorrow and they will look them over to find me a 'gapless' One.
Sad thing is that the fully functional store display unit was completely sealed all the way around.. hopefully it was just a bad batch of phones.
not nuts at all. I literally spent 10 minutes examining my phone when I first picked it up. we waited 5 months+ for this phone, we can get pissed over any defect that we want
I noticed this same thing before you posted. I noticed it Friday and immediately went looking. YouTube videos, pics, etc. Other carrier's one's all have the same problem.
Zero gap didn't apply to this particular piece. If you want an idea of just how cosmetic this is watch the ifixit teardown.
Sent from my Nexus 7 using Tapatalk 4
Mine is completely gap free. I actually was wondering if HTC had fixed it, I guess not.
I'm so glad mine doesn't have a gap or I'd be obsessing over it lol.
Sent from my HTC6500LVW using xda app-developers app
its not really a defect. it doesnt effect anything. 99% of consumers would never notice it. We here at xda just love to look for what we think are "defects"
Mine has it too. I just don't feel like going through the hassle of getting it replaced for a microscopic cosmetic issue. Meh.
Mine has a very minor gap in the top-left corner near the power button. I thoroughly examined this phone when I got it to make sure there weren't any defects, and I didn't even notice that gap. Hell, it may not have even been there 4 days ago. It doesn't bother me, though, assuming it doesn't get any bigger. Purely a minor cosmetic flaw, and not worth exchanging, especially since I'm unlocked.
IceDragon59 said:
Mine has a very minor gap in the top-left corner near the power button. I thoroughly examined this phone when I got it to make sure there weren't any defects, and I didn't even notice that gap. Hell, it may not have even been there 4 days ago. It doesn't bother me, though, assuming it doesn't get any bigger. Purely a minor cosmetic flaw, and not worth exchanging, especially since I'm unlocked.
Click to expand...
Click to collapse
I'm just worried that it will get bigger over time. If I end up getting one without gaps and then gaps show up later I'll just let it go as a design characteristic, but having just gotten this phone with a locked bootloader (thanks Verizon! :crying: ) I figured I would take advantage of an offered replacement.
I give up, looked at a total of 16 phones at 3 stores and they all had some sort of gap on the top.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
UgXvibe said:
I give up, looked at a total of 16 phones at 3 stores and they all had some sort of gap on the top.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's crazy. I've inspected every millimeter of mine and have zero gap.
Anyway, if y'all are even a tiny bit handy, this is a fix that someone used and is satisfied with the results:
http://forums.androidcentral.com/ht...p-top-after-addition-some-white-silicone.html
Read the whole page of comments, he explains the method. GE white silicone, rub it in and wipe away excess, done. Silicone is very easy to work with.
If anyone tries it, take before and after pics and post them here if you can!
Sent from my HTC One.
I'm gonna try it this weekend, you already have my before pic. This little gap is killing me and I don't know why. Lol
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I noticed this on mine too.
Sent from my Nexus 7 using Tapatalk 4
Mine seems to have gaps between the chassis and the screen glass, if that makes sense. Anyone else?
I work at a vzw store and was checking out our demo unit which had a gap. Then I checked our stock of about 10 phones which also had gaps. Interestingly there really only seemed to be a gap at the top of the phones and not the bottom as much. Top center seemed to be the trend.
Could be a certain batch of phones?
I am in New York, my chassis doesn't have any gaps, not that I can see, and I'm OCD.
my power button although, does have some left over that white filler crap they use, I want to get a knife in there to fix it but from MY past experience, just leave it alone, haha
---------- Post added at 02:01 PM ---------- Previous post was at 01:47 PM ----------
UgXvibe said:
I'm just worried that it will get bigger over time. If I end up getting one without gaps and then gaps show up later I'll just let it go as a design characteristic, but having just gotten this phone with a locked bootloader (thanks Verizon! :crying: ) I figured I would take advantage of an offered replacement.
Click to expand...
Click to collapse
I don't think it would get bigger over time but what I would do, is get a picture of the issue, with a date from somewhere that they know it's not fake, this way, if it does get bigger, you can say it was an issue from the start and try to fight for a NEW phone and not a REFURB.
I'm very sorry you have to deal with this on such a great phone.
I do have a TINY TINY gap but nothing that is to the extent of yours, mine might let the size of a piece of small dog hair in but I don't even think it's that open.
Best of luck brother!
Related
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
shadehh said:
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
Click to expand...
Click to collapse
send it back. that is what i am doing. left hand side of the phone between the screen and the plastic you can see dust getting inside there to. plus if you press the left hand side tad hard you can hear it creaking as well. i called HTC to see if they could replace it for me straight away without sending it for repairs..waiting for an outcome tomorrow...if they say no i will just send it for repairs and hope they find the problem and either fix it or replace it then...i know it will drag for a week but at least that way you know one way or the other it will get fixed...
i was going to say if it does not bug you then leave it..but you sound just like me that even though the phone works fine it will bug you cause you know it is there
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
shadehh said:
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
Click to expand...
Click to collapse
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Living in austria, where to check for such a repair center?
forumhookersdotcom said:
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
have to agree with that as well. but at the same time new batch of phones get send out so you never know. just go to HTC site and do a locator for your country my friend
shadehh said:
Living in austria, where to check for such a repair center?
Click to expand...
Click to collapse
Have a look at this . May be useful
http://www.htc-floorsystems.com/en/HTCGlobal/HTCOffices/HTCGermany/Contacts.aspx
Sent from my HTC One X using Tapatalk 2
Thank you all and especially goku80 for fast replies. Gotta love xda community
shadehh said:
Thank you all and especially goku80 for fast replies. Gotta love xda community
Click to expand...
Click to collapse
no problem my friend. i feel your pain and know what you are going through. i will keep you updated with my one and what happens..keep me updated with yours as well
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
oh really..seriously i wonder if you had a gap how would you feel about your perfect phone? everyone to their opinion. i can live with it no problem..but the fact knowing that it is there will bug the **** out of me hence why i am going through what i am right now
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Eddzz!! said:
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Click to expand...
Click to collapse
well i will see what they say tomorrow..if they replace it for me all is good..but if they do not and want to fix it ehh i kinda have to think twice being without my phone for a week
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
htcmodteam said:
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
well that is what worries me about the whole damn thing..if it gets to hot to soon and in two months down the line the screen actually does fall out
TBH ive just checked mine and it does have a slight gap with lint building up already (bare in mind ive had this phone 2 days) Also have the yellow blotch on the screen AND a dead pixel. This is by far the best phone ive ever owned...But my word these little niggles are grating on my moobs! Ive never had to send a phone off to a repair centre before but im not really willing to put up with the problems the phone has (however ridiculously small they seem to some ) You expect some software issues in an early batch, but dead pixels, discoloured screens, gaps occuring out of nowhere between the screen, its a bit much really! Im gunna have to get it sent off soon i think, gutted!
how do you clean the dust build up?
abuds87 said:
how do you clean the dust build up?
Click to expand...
Click to collapse
Use a screwdriver.
P.S. http://forum.xda-developers.com/showthread.php?p=27066789
abuds87 said:
how do you clean the dust build up?
Click to expand...
Click to collapse
Vacuum cleaner with a soft piece of cloth on the vacuum tube to avoid scratches.
Just another option
To the OP: May I ask what serial your phone has?
Cheers.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
Do you even realize how big 1mm is?!!!! Get a ruler and see please....
I doubt even a blind person could enjoy a phone with a gap big as that. You would not just see this, but also feel.
I have a gap that's about 0,1-2 mm big (measuring with paper, which is about that in average I think 0,1 till 0,3 I think but also not sure) and its around the whole screen on both sides of the ring.
Ugh...1mm...
But seriously guys, how big are the gaps it makes you return it?
I mean should I return it with 0,1 mm ? (maybe less) seen a bigger gap on SGS 2.
So....
I've NEVER dropped any of my phones, ever, as long as I've had cell phones. Well, dropped and it actually hit the ground. I've dropped this damn phone like 4x already, I think partially to do with it being so smooth and "slippery" to the hand.
Anyway, I dropped it once from about 6 feet in the air directly on the screen and NOTHING happened at all (except some very very minor dings to the frame itself) and light scratches to the screen protector. Today, I was trying to pull it out of my pocket at work when it slipped and fell (from about 2 feet from the ground) landing on the right side of the phone. My right hand (phone sits in right pocket) is in a brace due to a stress fracture I received at work, so when it slipped I couldn't catch it. I watched it fall, which was the worst moment ever lol. Since my work pants have slanted pockets, it fell behind me so I couldn't even attempt to put my foot under it to stop the impact.
Anyway, as I picked it up I honestly didn't expect to see anything. I pick it up, turn it over and it looks like there is a piece of hair right along the frame in the shape of a sideways "U". I went to brush it off and realized it had cracked!
It's a very small and almost non noticeable crack JUST before the digitalizer starts but I know it's there so it bothers me. I showed a few guys at work and nobody noticed it until I pointed it out.
Anyway, think its worth looking into getting fixed or just stick it out because it's so minor?
*sorry picture is so crappy, wife has a Lumia 710...camera sucks.
uoY_redruM said:
So....
I've NEVER dropped any of my phones, ever, as long as I've had cell phones. Well, dropped and it actually hit the ground. I've dropped this damn phone like 4x already, I think partially to do with it being so smooth and "slippery" to the hand.
Anyway, I dropped it once from about 6 feet in the air directly on the screen and NOTHING happened at all (except some very very minor dings to the frame itself) and light scratches to the screen protector. Today, I was trying to pull it out of my pocket at work when it slipped and fell (from about 2 feet from the ground) landing on the right side of the phone. My right hand (phone sits in right pocket) is in a brace due to a stress fracture I received at work, so when it slipped I couldn't catch it. I watched it fall, which was the worst moment ever lol. Since my work pants have slanted pockets, it fell behind me so I couldn't even attempt to put my foot under it to stop the impact.
Anyway, as I picked it up I honestly didn't expect to see anything. I pick it up, turn it over and it looks like there is a piece of hair right along the frame in the shape of a sideways "U". I went to brush it off and realized it had cracked! btw i use this case http://www.goballisticcase.com/products/samsung-galaxy-s-3-ballistic-sg-maxx-series-case makes my phone a bit thick but ive dropped it about 15 feet when i was on the roof the other day fixing the window. i pulled it out to check the weather cause it looked like it was going to rain well not rain more like hail. so i checked and instead of putting it in my pocket i missed and i just watched it slide off the shingles. and drop im like nooo its gonna be dead when i go pick it up. not even a scratch
It's a very small and almost non noticeable crack JUST before the digitalizer starts but I know it's there so it bothers me. I showed a few guys at work and nobody noticed it until I pointed it out.
Anyway, think its worth looking into getting fixed or just stick it out because it's so minor?
*sorry picture is so crappy, wife has a Lumia 710...camera sucks.
Click to expand...
Click to collapse
id personally get it fixed or fix it myself since only the screen and not the lcd. imagine if you ever drop it again even inches that "u" could probably be the cause of it expanding and cracking all over. well thats my opinion
Can't attach from the pc for some reason.
Sent from my SGH-T999 using xda premium
uoY_redruM said:
Can't attach from the pc for some reason.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
the pic was attached to the first post
Dude, that sucks! Never wanted to see that happen to you man.
I have to agree though, if its doable for you, get it fixed. Once compromised like that its just gonna get worse most likely. Even just setting it down or bumping into something while its in your pocket could make it much worse.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Dude, that sucks! Never wanted to see that happen to you man.
I have to agree though, if its doable for you, get it fixed. Once compromised like that its just gonna get worse most likely. Even just setting it down or bumping into something while its in your pocket could make it much worse.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I would say slap it into a bumper that will cover up most of it. But, you already said you know it's there, so that won't work. So, I guess I'd advise having it fixed.
Sorry to hear that.
Sent from my SGH-T999 using xda premium
---------- Post added at 11:53 PM ---------- Previous post was at 11:51 PM ----------
the ghost armor kit would cover that if applied right. I'll take a picture of mine if I can find a camera
Sent from my SGH-T999 using xda premium
uoY_redruM said:
So....
I've NEVER dropped any of my phones, ever, as long as I've had cell phones. Well, dropped and it actually hit the ground. I've dropped this damn phone like 4x already, I think partially to do with it being so smooth and "slippery" to the hand.
Anyway, I dropped it once from about 6 feet in the air directly on the screen and NOTHING happened at all (except some very very minor dings to the frame itself) and light scratches to the screen protector. Today, I was trying to pull it out of my pocket at work when it slipped and fell (from about 2 feet from the ground) landing on the right side of the phone. My right hand (phone sits in right pocket) is in a brace due to a stress fracture I received at work, so when it slipped I couldn't catch it. I watched it fall, which was the worst moment ever lol. Since my work pants have slanted pockets, it fell behind me so I couldn't even attempt to put my foot under it to stop the impact.
Anyway, as I picked it up I honestly didn't expect to see anything. I pick it up, turn it over and it looks like there is a piece of hair right along the frame in the shape of a sideways "U". I went to brush it off and realized it had cracked!
It's a very small and almost non noticeable crack JUST before the digitalizer starts but I know it's there so it bothers me. I showed a few guys at work and nobody noticed it until I pointed it out.
Anyway, think its worth looking into getting fixed or just stick it out because it's so minor?
*sorry picture is so crappy, wife has a Lumia 710...camera sucks.
Click to expand...
Click to collapse
Why mine is in an otter box ^-^
But I personally would just throw a case on it to prevent further cracking. Doesn't look too horrible from your picture. But as others already mentioned, it will crack even more easily since it's already started.
That's a known issue with the s 3. The screen is lifted a hair from the bezel. So the bezel bends into the glass at the edge (weakest point in glass) where other devices usually bend over the glass.
But good luck to whatever you decide!
Sent from my SGH-T989 using Tapatalk 2
Yeah it's not bad at all. And remember you can replace just the glass too. But i would wait for it to be more messed up before doing that
Sent from my SGH-T999 using xda app-developers app
Slap a good case on it and it should be fine for now at least.
Let's just hope that you don't drop it again to further increase the cracking.
An OtterBox Defender Case might be a good idea.
Very bulky, kind of pricey, but it will offer you the protection that you need.
Personally id be worried about further damage as is. Obviously the glass is weakened already, and while it may seem ok to wait until its worse before fixing, i have to disagree as im pretty sure this also makes the digitizer more vulnerable to damage as well.
How often have you seen or heard about devices that had a cracked screen causing the touch capabilities to break as well? One more drop or bump into the corner of a table where that crack is and you may not get anymore response at all.
I just think it potentially could turn into a much more expensive repair if not taken care of soon. Just not sure id personally want to risk it.
Its just my opinion is all.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Personally id be worried about further damage as is. Obviously the glass is weakened already, and while it may seem ok to wait until its worse before fixing, i have to disagree as im pretty sure this also makes the digitizer more vulnerable to damage as well.
How often have you seen or heard about devices that had a cracked screen causing the touch capabilities to break as well? One more drop or bump into the corner of a table where that crack is and you may not get anymore response at all.
I just think it potentially could turn into a much more expensive repair if not taken care of soon. Just not sure id personally want to risk it.
Its just my opinion is all.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
red you could just take it to tmo? or call Samsung it has to be under warranty but hey they'll do it and no screws up guaranteed. ad it will cost more than a do it your self. i saw somewhere that Verizon did for 100 with insurance, i assume tmo would close to that
Radio Shack has a service to replace your screen for $100. You would be without your phone for a couple of days, however.
I highly recommend the Otterbox Defender, and put all of my phones in one.
In March, while doing some climbing, I fell about 30 ft then tumbled down the side of a mountain. I had a Droid X in my pocket (in it's Defender), and the only damage to the phone was to the camera lens. Everything else about the phone was groovy. I was not in such great shape, as this was in the Arizona desert mountains, so there was no cushy landing whatsoever.
Defender FTW!
lokichim said:
red you could just take it to tmo? or call Samsung it has to be under warranty but hey they'll do it and no screws up guaranteed. ad it will cost more than a do it your self. i saw somewhere that Verizon did for 100 with insurance, i assume tmo would close to that
Click to expand...
Click to collapse
Sorry, i guess i just assumed we were talking about going by one of the diy guides i saw here not long ago. Pretty sure they had instructions for replacing only the glass, but anyway, if you have the full protection plan then it doesnt matter how bad its damaged. I believe the price about a month ago was $130.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Sorry, i guess i just assumed we were talking about going by one of the diy guides i saw here not long ago. Pretty sure they had instructions for replacing only the glass, but anyway, if you have the full protection plan then it doesnt matter how bad its damaged. I believe the price about a month ago was $130.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
we were but then i thought what if red messed up something by accident like we all might, wouldn't that void his warranty? if it didnt then im all in for diy, thats the only reason i said the tmo thing for safety measure. also red looked it up on ebay blue one with tools was 28 dollars and from usa.
Ok, i gotcha. I could be wrong but if you have the full protection plan i was under the impression that you could pretty much do anything and get a replacement. So if im right you can attempt the fix diy style and if unsuccessful then get it replaced. I would double check me on that though!
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Ok, i gotcha. I could be wrong but if you have the full protection plan i was under the impression that you could pretty much do anything and get a replacement. So if im right you can attempt the fix diy style and if unsuccessful then get it replaced. I would double check me on that though!
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
well i checked it here http://www.t-mobile.com/shop/addons...setProtection&tp=Svc_Sub_EqpmntProtnInsurance. and i assume it would fall under the damage one its pretty vague which is good for red. so your probably right doc
Yeah, I was considering the DIY route (its like $25 on eBay but you have to break your screen off basically which scares the sh*t out of me).
I do have the full insurance. I may have to go to T-Mobile just to see how much it would cost. I don't have the extra money, just got my car out of the shop. If anything, if the insurance covers it and isn't very much, I could just tough it out until it gets worse (if it does) and THEN take it in to the store for work.
uoY_redruM said:
Yeah, I was considering the DIY route (its like $25 on eBay but you have to break your screen off basically which scares the sh*t out of me).
I do have the full insurance. I may have to go to T-Mobile just to see how much it would cost. I don't have the extra money, just got my car out of the shop. If anything, if the insurance covers it and isn't very much, I could just tough it out until it gets worse (if it does) and THEN take it in to the store for work.
Click to expand...
Click to collapse
Hey what's up red.. so welcome to the "club"... I dropped mine two weeks ago and cracked the glass pretty good.. not too too bad but its has cracks that I can see n feel.. so n e way I got a guy that I trust on the g2x forums that I was thinking of sending mine to him.. would u like me to holler at him for you?
Sent from my GT-N700 using xda premium
Still lucky, mine cracked more severe while inside my pocket because I bumped into a desk :/
Sent from my SGH-T999 using xda app-developers app
So fresh out of the box, the bezel on my Note 2 is a bit scratched, like someone took a fine blade and scraped into the inside of the bezel in a few spots. You can see it to the right of the button and in the corner. Kind of annoying. Anyone else seeing anything like this?
Absolutely not to be honest. Sorry.
Sent from my SPH-L900 using xda premium
Off topic, what camera are you using to take those pictures?
Sent from the second version of a hefty "Note" pad.
Oly XZ1. $200 on Amazon right now. I highly suggest picking one up. Those aren't even my best effort. I took some pics of surgeries today that put my Powershot S100 to shame. f/1.8-2.5 with a real nice sensor. If you don't care about movies on it, it's tough to go wrong.
I have two knicks on my pwr button. Methinks they reused a refurb button from an s3 or something.
Sent from my SPH-L900 using Tapatalk 2
To be honest I dont see anything wrong either looks like its supposed to. Perhaps your seeing a tiny flash on the sides of the case from manufacturing but I dunno I really dont see anything I want to as well..
deflon said:
I have two knicks on my pwr button. Methinks they reused a refurb button from an s3 or something.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
That's weird. I have a sixer and a laker on my volume up/down button.
leedawg said:
To be honest I dont see anything wrong either looks like its supposed to. Perhaps your seeing a tiny flash on the sides of the case from manufacturing but I dunno I really dont see anything I want to as well..
Click to expand...
Click to collapse
You can run your finger along the inside edge of the bezel and feel the scrapes. It's nitpicky, I know. But for $300, I want a pristine device that'll sit in a case with a screen protector. Yeah, Imight get a ding down the road, but I want the new car smell for as long as I can. I reuploaded the pictures and circled the areas. There's about 3 or 4 areas like that on the phone.
Same on my phone.
I thought it was only me!
Same here. Maybe it was just a handling issue for some scattered ones. Just a bit bummed as my original was overnighted, but now I have to wait 3-4 days. I'm not using it since I don't have a case and don't want to take a chance on it getting damaged somehow to where they think I did something to the phone. So I'm back on the S3. And MyBackupPro worked well for just backing up all my apps, SMS and logs and just restoring onto the Note. So that's a little comforting moving forward.
dbpaddler said:
That's weird. I have a sixer and a laker on my volume up/down button.
You can run your finger along the inside edge of the bezel and feel the scrapes. It's nitpicky, I know. But for $300, I want a pristine device that'll sit in a case with a screen protector. Yeah, Imight get a ding down the road, but I want the new car smell for as long as I can. I reuploaded the pictures and circled the areas. There's about 3 or 4 areas like that on the phone.
Click to expand...
Click to collapse
I totally understand I'm the same way i am the same way.. I like my study to stay in great condition as well.. i say send it back...
I would definitely call sprint or go to the store and get it exchanged. For this kind of money the phone better be mint.
Sent from my SPH-L900 using xda premium
Subiegsr said:
I would definitely call sprint or go to the store and get it exchanged. For this kind of money the phone better be mint.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I already have the return kit coming. Unfortunately, Sandy will probably cause it to be delayed.
Just got back from exchanging mine due to major imperfections in display and minor scratching on bezel.
On display the brushed grey color applied was not lined up thus making viewing area look crooked , Left side had 1/8 + inch / right side had less then 1/16 inch reveal.
Picture below is how its supposed to look which my 1st looked nothing like.
Also menu button light transparency was hindered creating jagged look due to brushed grey color not having clean lines < Very annoying to say the least , When soft key lights turned on it became my focus.
Basically the display was a mess not worthy of 225.00 contract buyout / 300.00 device cost so I had no choice but to attempt swap.
Bezel had minor nicks nothing major but could be seen.
Display units had same thing going on but not as bad so my chance of successful exchange were pretty slim but thanks to a very nice sprint store rep exchange was allowed.
She had not units in stock but let me know when they arrived one would be held for me.
An hour later I get the call swap took place and I'm now typing on perfection thanks to Sprint store rep Lisa.
Just got this phone a couple days ago. Sold but s4. This phone is so much better seriously. However I noticed there's a couple very small scratches right on that shiny bezel next to where you plug it in to change. Is that shiny part aluminum? I'd like to find a way to remove the scratch. Its very small and I'm unable to feel it with my fingernail. I'm just really ocd.
Sent from my HTC6500LVW using Tapatalk 2
Chadly said:
Just got this phone a couple days ago. Sold but s4. This phone is so much better seriously. However I noticed there's a couple very small scratches right on that shiny bezel next to where you plug it in to change. Is that shiny part aluminum? I'd like to find a way to remove the scratch. Its very small and I'm unable to feel it with my fingernail. I'm just really ocd.
Sent from my HTC6500LVW using Tapatalk 2
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Click to collapse
That's some sort of plastic, so scratches aren't going to come out easily.
GrayTheWolf said:
That's some sort of plastic, so scratches aren't going to come out easily.
Click to expand...
Click to collapse
Nope, not the white part. It's the aluminum part. It's where the aluminum attaches to the white plastic part. On the very edge of the bezel there's a couple small scratches. I can feel one with my fingernail.
Sent from my HTC6500LVW using Tapatalk 2
Chadly said:
Nope, not the white part. It's the aluminum part. It's where the aluminum attaches to the white plastic part. On the very edge of the bezel there's a couple small scratches. I can feel one with my fingernail.
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
You have 14 days, return the phone. They will usually replace it as DOA. You'll be fine.. a few stores were willing to replace mine for gaps in the chassis.
UgXvibe said:
You have 14 days, return the phone. They will usually replace it as DOA. You'll be fine.. a few stores were willing to replace mine for gaps in the chassis.
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Click to collapse
I was considering it but the scratches are so damn small. I do have a small hairline gap at the top near the power button but from what I've read most do... And mines extremely small. Idk what to do.
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Chadly said:
I was considering it but the scratches are so damn small. I do have a small hairline gap at the top near the power button but from what I've read most do... And mines extremely small. Idk what to do.
Sent from my HTC6500LVW using Tapatalk 2
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Ha.. let me tell you about that gap.. I still have my original phone. I've been to 3 corporate stores and looked at literally 17 new phones and they all had it.. mine was actually smaller than what I saw out there.. the only gapless phone I saw was 1 demo model at one of the corporate stores.
They usually wont fight you for a return on something even as minor as a scratch you can feel. Just make sure you go to a corporate store, not a satellite private owned store.
UgXvibe said:
Ha.. let me tell you about that gap.. I still have my original phone. I've been to 3 corporate stores and looked at literally 17 new phones and they all had it.. mine was actually smaller than what I saw out there.. the only gapless phone I saw was 1 demo model at one of the corporate stores.
They usually wont fight you for a return on something even as minor as a scratch you can feel. Just make sure you go to a corporate store, not a satellite private owned store.
Click to expand...
Click to collapse
Check it out. These scratches were therr when I bought the phone. Would you return it? I will just tell them the phone keeps restarting itself...
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Chadly said:
Check it out. These scratches were therr when I bought the phone. Would you return it? I will just tell them the phone keeps restarting itself...
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Click to collapse
You don't have to even lie, just tell them you've been waiting for this phone on Verizon for 3 months now and since it's finally here you want a perfect phone. At least that's what I said 3 times at 3 diff stores and all 3 managers approved replacement. And yes, I would have it replaced for that, hopefully they wont blame you though. The gap thing is a more obvious factory defect (if not normal at this point).
Let them be the ones to lie about the DOA if the manager agrees to replace the phone for ya.
UgXvibe said:
You don't have to even lie, just tell them you've been waiting for this phone on Verizon for 3 months now and since it's finally here you want a perfect phone. At least that's what I said 3 times at 3 diff stores and all 3 managers approved replacement. And yes, I would have it replaced for that, hopefully they wont blame you though. The gap thing is a more obvious factory defect (if not normal at this point).
Let them be the ones to lie about the DOA if the manager agrees to replace the phone for ya.
Click to expand...
Click to collapse
I'm going to lie anyway just to make sure they don't deny replacing it. I'm not saying anything about the scratches and they won't notice them. How did you get the phone replaced so many times at different stores? They told me I can only replace it one time and that they'd charge me like $30. I always tell them that I want to check the phone for physical defects before I buy it and they always look at me strange and make me feel like an idiot or something.
Sent from my HTC6500LVW using Tapatalk 2
I mean I'm going to go in there tomorrow and tell them this thing has restarted itself 4x right when I was in the middle of doing stuff and that I did a factory reset and the same thing is happening. Then when they say ok they will replace it since it's only been like 3 days I'm going to say that the build quality on this phone is perfect(obvious lie) and I want to make sure that the replacement one you're giving me doesn't have any of the known defective gaps or scratches. What do I do if they hand me the replacement one and I notice a scratch or gap? Just say Um no I don't want this one and they bring another out until I'm satisfied?
Sent from my HTC6500LVW using Tapatalk 2
and we wonder why we spend so much on cellphone plans...
Really, those scratches are not noticeable for most people. Lets remember these things are made on an assembly line as fast as possible and there is never going to be "the perfect" anything.
The gap I can kind of understand because it could cause water damage if water gets splashed right there, but a very small cosmetic flaw, that's not on the screen, is something I wouldn't even notice.
nrfitchett4 said:
and we wonder why we spend so much on cellphone plans...
Really, those scratches are not noticeable for most people. Lets remember these things are made on an assembly line as fast as possible and there is never going to be "the perfect" anything.
The gap I can kind of understand because it could cause water damage if water gets splashed right there, but a very small cosmetic flaw, that's not on the screen, is something I wouldn't even notice.
Click to expand...
Click to collapse
Keyword is OCD..
Something else is happening that's weird. A few times a day I'll get the standalone gps message pop-up... I'll just be on the phone watching a movie or something and it will pop up like I tried to turn the gps on or something when I haven't.
Sent from my HTC6500LVW using Tapatalk 2
NSA keeping tabs.. lol
Wish someone could just to me how to polish those tiny scratches out.. I mean it's aluminum.. Really don't feel like returning the phone but whatever.
Sent from my HTC6500LVW using Tapatalk 2
So I went into the Verizon store and no joke I had him pull out 5 different ones and only one of them had absolutely 0 gap however it had a small chip in the aluminum. Every single one had small scratches in the same area as mine. Mine actually looked better than most of them. The average person wouldn't notice any of this but I do. For now I'm just keeping mine.. I put a case on it anyway.
Sent from my HTC6500LVW using Tapatalk 2
GrayTheWolf said:
That's some sort of plastic, so scratches aren't going to come out easily.
Click to expand...
Click to collapse
That's painted metal, not plastic. None of the body is plastic. Taken from CNET review: "HTC also makes a big deal about the One's all-aluminum chassis, describing it as using a zero-gap unibody design. Indeed, available in black and silver, the handset feels sturdy, with reassuring heft, and its smooth, metallic skin exudes high-end craftsmanship. HTC also took pains to point out that while the thin, white trim encircling the silver model I manhandled appears to be plastic, it is, in fact, metal."
You can also tell this by looking very closely at the edge of the white part and you'll see there's not a seam.
Jye75 said:
That's painted metal, not plastic. None of the body is plastic. Taken from CNET review: "HTC also makes a big deal about the One's all-aluminum chassis, describing it as using a zero-gap unibody design. Indeed, available in black and silver, the handset feels sturdy, with reassuring heft, and its smooth, metallic skin exudes high-end craftsmanship. HTC also took pains to point out that while the thin, white trim encircling the silver model I manhandled appears to be plastic, it is, in fact, metal."
You can also tell this by looking very closely at the edge of the white part and you'll see there's not a seam.
Click to expand...
Click to collapse
But there is a seam. And it is plastic. Watch a teardown video and you'll be able to see.
Sent from my HTC One
Lykarsis said:
But there is a seam. And it is plastic. Watch a teardown video and you'll be able to see.
Sent from my HTC One
Click to expand...
Click to collapse
Watch this video.
HTC One rear body CNC milled
You were saying?
Jye75 said:
Watch this video.
HTC One rear body CNC milled
You were saying?
Click to expand...
Click to collapse
That video only showed the back of the phone being milled. There was only 1 shot of the sides on it, and it totally looks like plastic.
Also, directly from the iFixit teardown:
Our diligent spudgering appears to have permanently mangled the plastic bezel surrounding the aluminum case.
Click to expand...
Click to collapse
So First off my home button moves up and down http://www.androidpolice.com/2013/10/05/behold-samsungs-shoddy-crooked-galaxy-note-3-home-button-did-anyone-qc-this-thing/, very very annoying then 2nd of all on the left side you can insert paper and you can see dust just collecting on the bottom of the glass... should i go back to where i got it and return it? Love the phone btw!
xxjrsmith3xx said:
So First off my home button moves up and down http://www.androidpolice.com/2013/10/05/behold-samsungs-shoddy-crooked-galaxy-note-3-home-button-did-anyone-qc-this-thing/, very very annoying then 2nd of all on the left side you can insert paper and you can see dust just collecting on the bottom of the glass... should i go back to where i got it and return it? Love the phone btw!
Click to expand...
Click to collapse
i would bc of the dust!
I have a gap too on top between the glass and chrome bezel and also collecting dust after a few days. Seems they made the glass a little bit too small. If you're not happy return it.
Sent from my SGH-M919 using Tapatalk 4
aznmode said:
I have a gap too on top between the glass and chrome bezel and also collecting dust after a few days. Seems they made the glass a little bit too small. If you're not happy return it.
Sent from my SGH-M919 using Tapatalk 4
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Yeah I'm going tomorrow, Hopefully they have in stock the day i went they received only 5 that day hope they got more... also if they open the new one and it still has the home problem can i also not take that one? I'll keep up to date wish me luck
xxjrsmith3xx said:
Yeah I'm going tomorrow, Hopefully they have in stock the day i went they received only 5 that day hope they got more... also if they open the new one and it still has the home problem can i also not take that one? I'll keep up to date wish me luck
Click to expand...
Click to collapse
That's probably gonna depend on the sales rep. Some will probably think you're too picky or they will understand and give you another. Also I assume they would lose sale on the other since it's been opened. But it's always worth a try. If you return it for a refund they would lose a sale as well. Good luck.
Sent from my SGH-M919 using Tapatalk 4
I had a problem with my mic on the first day I got it and they didn't give me any hassel. But I too am getting minor dust around the top near the reciever. My home button moves too but it's not too bad it does go a bit diagonal from time to time. Still love this phone though!
Sent from my SM-N900T now Free
Gap around the glass has been mentioned on here before. Expansion and contraction prevents glass cracking according to another forum member. My home button is good. With all these manufacturers tolerances I'm hesitant to swap units as the next one may have another quirk that I won't be able to live with. Cue my old Galaxy S4. Verticle lines down screen noticeable on grey backgrounds in low light. Swapped that unit 2 times. 3rd unit was same. However wife's s4 was perfect.
Sent from my SM-N900T using Tapatalk 4
So i went today and guess what... same thing gap on the side, button moving up and down they didn't want to give me another phone because they "didn't" have any more in stock which is a lie they had more they just lose sale if they open another phone, guess i have lots lots of bad luck...
Got a replacement yesterday and this one deosnt have a huge gap on top. Even all the way around.
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Mine doesn't have to gap but I also noticed the button moving up and down on the right side
Sent from my SM-N900T
Something that, as a phone tech, I feel the need to explain- it is NORMAL for buttons to wiggle. It is NOT a defect and NOT a reason to exchange the device. You are not going to find one that doesn't have at least some degree of movement, just due to the way these phones are constructed. The button itself is just a little piece of plastic & silicone that is aligned with the hole in the screen before the whole unit is assembled. It is not actually attached to anything, it is free-floating inbetween the digitizer and the board underneath. Even if you manage to get one that doesn't wiggle, it will eventually start to wiggle the more you use it as the materials relax.
I agree. But I think the problem is the hole is bigger than it should be so the buttons have a lot of room too move around compared to the s4. Thats just how it is on this phone. Take it or leave it. The glass is a different story as it can be off centered when put on.
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