Dear fellow users,
Below are some issues I have faced on my unrooted set and i hope someone will come forth with some helpful workarounds if they indeed encountered it before.
1. Under settings> storage> internal storage, clicking on photos or videos show media that I have already moved physically to the external sdcard. I am mainly using open camera and despite the new sdcard writing restrictions, it seem to be able to write to the external sdcard with no issues. I was able to verify so using explorer and quickpic
2. Backup and restore is broken no matter for backup to sdcard or Google drive. It just keeps getting stuck at 50%.
Also I realise using disk usage that the phone has been trying to back up to the internal storage instead. Do'h!
3. Because of pt 2, I have resorted to installing Helium. I managed to install the required adb drivers. Seems like the phone just won't stay in ptp mode. Ok it doesn't as it seems like I was able to proceed to backup but then it just seem to get stuck as evident from the progress bar.
4. LCD display acquiring a pinkish tint. It is especially on the top right hand corner along the bezel. Someone told me that it was heat that has caused the adhesive used in the LCD assembly to melt resulting in this. In the mean time, I realised that the max brightness output is no longer the same as before. Now it is barely readable under the strong glare from the sun.
5. Headphone jack detection just stopped working for no reason and using soundabout didn't work at all. Wanted to send in to the local Sony service centre but with the issues in pt 2 and 3, it is foolhardy to send it for servicing. High chance the phone might be wiped.
Any useful contributions will be helpful guys.
For your LCD display, try an app called CF.Lumen and mess around with the colors on there to fix your display. I believe 6500 is the best color display through that app.
I don't know about #2 since I use titanium backup to backup all my apps and stuff, but that is because I am rooted. But you can backup your apps and such through other methods besides google. Try doing a search for that one.
For #1, try a different file manager such as ES explorer, file manager, or more when moving files. It could be due to having low space on your phone or sd card, or low RAM (free memory) at the time when transferring the files. Also make sure to use the updated version of any apps you use.
Related
Hi all,
So here's the deal. I'm kind of at my wits' end right now.
My wife has a bone stock I747 from AT&T (other than being factory unlocked and now being used on T-Mobile). It was purchased (new, in an AT&T store) in late December 2012.
Just yesterday, the phone started acting strangely: she'd try to take a picture, and it wouldn't save. Sometimes the camera app would inexplicably close. Then she realized she couldn't load the images gallery - the gallery app just closes and reverts to the home screen. And then other apps just started randomly closing in the same manner.
What I mean by the latter is, for example, you'll be in gmail, composing an email and typing away, then all of a sudden the screen simply reverts to the home screen - as if the app has been killed in the background by an invisible task killer. (If you re-open the app, it starts as if fresh - it does not return to where you left off.) This happens in multiple applications, not just ones related to pictures.
Another way in which this problem has manifested itself includes apps taking an inexplicably long time to update from the Google Play store.
So I am now concerned that the internal storage is corrupted. She didn't previously have an SD card in there (she has the 16 GB model, and before I started messing with it last night / today / tonight, ~1.5 GB were still free). Tonight, I put a 32 GB microSD card in, set the camera to save to it (instead of the internal storage), and took a few pictures. They all saved perfectly fine to the SD card.
Steps I've taken:
-cleared the cache for a bunch of apps (gallery, instagram, google+ [her phone is set to auto-backup all photos to google+], facebook, basically anything that remotely has to do with pictures)
-cleared the cache partition in recovery mode
-cleared data for gallery (in addition to cache)
Clearing the caches has resulted in the free space on the phone increasing to ~2.80 GB. However, none of these steps has solved the problem.
I also plugged the phone into a computer (connected as MTP) and attempted to copy or move her pictures from the internal storage "camera" folder to the microSD card's "camera" folder. However, when I try to open the "camera" folder via the computer, it cranks for a while, and then says "0 items." From that point on, the computer can't see ANY folders on the phone - it requires unplugging the phone and resetting the phone to see the folders again. (Though of course this is semi-pointless, because as soon as you open a folder, it says there are 0 items in it, as above, and the cycle starts anew.)
Anyway, I'm sorry if some of this is a little rambling or incoherent - it's almost 4am here and I've been trying to fix this phone for the past 3 hours (after spending approximately the same amount of time on it last night). Basically, I guess my question is: is my fear that the internal storage is corrupted likely accurate? If so, so be it - I guess at that point, we send the phone back to Samsung for warranty service?
However, if there's a chance that these issues are being caused by something else, I'm willing to try other steps to try to fix the phone.
Thanks in advance...
Why not copy anything that u want to keep to the external sd and or pc, and then format internal storage? Might help...
A few days ago while trying to review some images taken with the phone (with Sandisk 64Gb card inside) and stored on the external SD card, I could not pull up the images. On the Gallery screen where you see all the recent images, the image was present, but when I tap on the image, I get a black screen with the words "media not found". When I went back to the Gallery screen which showed the screen full of images, now the requested image has been replaced by a black and white clapboard (like they use in the movie industry before the camera starts to roll). This all happens when using "Gallery". If I use "Photos" (I think that's AT&T installed), sometimes the image will be there and other times over the past few days it won't. Sometimes when I get the Media not found message, I can still pull it up with "Photos".
I thought it was a OS issue with the camera, so I restored the phone using the built-in restore function (my Root is still there), but that did not seem to help.
I changed the setting for the camera so that it would store images to the internal memory instead of external, and that did seem to work for the few hours I had it set to that, although that was not a very long time to test whether the issue is SD card related. Today I switched it back over to storing on the external SD card, and at one point a video I took this morning worked, and then later when I wanted to view it again, I got a message that it was an "unsupported file type", and I could not pull up the video.
I unmounted the card, and have it sitting connected to my Windows 7 machine, and I'm doing an error check-autofix-scan and recover right now, although it is taking forever, and I do not see any progress whatsoever on the progress bar and it's been about 15 minutes so far. As an asides, I have about 30Gb of music also stored on this card and the phone can see it and play it with no issues.
Any thoughts? SD related, phone related, OS related? I don't remember doing anything or installing anything just prior to the issue starting....
Oh, and yes, I meant to type "unsupported" in the title
andygold said:
A few days ago while trying to review some images taken with the phone (with Sandisk 64Gb card inside) and stored on the external SD card, I could not pull up the images. On the Gallery screen where you see all the recent images, the image was present, but when I tap on the image, I get a black screen with the words "media not found". When I went back to the Gallery screen which showed the screen full of images, now the requested image has been replaced by a black and white clapboard (like they use in the movie industry before the camera starts to roll). This all happens when using "Gallery". If I use "Photos" (I think that's AT&T installed), sometimes the image will be there and other times over the past few days it won't. Sometimes when I get the Media not found message, I can still pull it up with "Photos".
I thought it was a OS issue with the camera, so I restored the phone using the built-in restore function (my Root is still there), but that did not seem to help.
I changed the setting for the camera so that it would store images to the internal memory instead of external, and that did seem to work for the few hours I had it set to that, although that was not a very long time to test whether the issue is SD card related. Today I switched it back over to storing on the external SD card, and at one point a video I took this morning worked, and then later when I wanted to view it again, I got a message that it was an "unsupported file type", and I could not pull up the video.
I unmounted the card, and have it sitting connected to my Windows 7 machine, and I'm doing an error check-autofix-scan and recover right now, although it is taking forever, and I do not see any progress whatsoever on the progress bar and it's been about 15 minutes so far. As an asides, I have about 30Gb of music also stored on this card and the phone can see it and play it with no issues.
Any thoughts? SD related, phone related, OS related? I don't remember doing anything or installing anything just prior to the issue starting....
Oh, and yes, I meant to type "unsupported" in the title
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Click to collapse
I ran the checkdisk and it did not seem to run at all. After a while it just shut off by itself. I'm currently running Norton Antivirus on the card just to see. And, I popped in a 32Gb card I had laying around, just to see, as a trouble-shooting method. strange thing though...when I open up Gallery, I can see all of the old photos taken long ago that were stored on the now-removed 64Gb card. If I click on them, they open up, although I don't know why as they were stored on a card that is no longer in the phone. I took some pics with the new card installed, and then when I went to review those images, they are there (but the "old" images from the larger card are now gone). I wonder if the phone stores old images that reside on external memory in a secondary folder internally on the phone, as they were there to view even though the card was removed...
I took screenshots to better explain. My battery has been having an awful drain in very brief periods of time; sometimes without hardly any use. Culprit shows as IndexService which I have 0 experience with so I wanted to reach out for thoughts and assistance. Thank you for any help!
If i remember correctly this has to do with files like on a Sdcard or regular storage. First thing I would try and narrow which it is. One option is remove sdcard and see what happens. If its still doing it then its internal storage. If it stops then its sdcard.. In this case you can remove junk files from sdcard or make a .nomedia (with period) file to empty directories) and also another option is using the period before the directory (like .music) just know several file managers/apps then won't be able to see the directory as it makes it invisible. So you will need to find one that will.
Thank you so much! Will start testing. Any recommendations on file managers? I use ES and FX
I use fx plus with root and its great. I also see hidden files.
I know someone that had this exact issue. She ended up sending her phone back because there were Bluetooth issues as well. If the above doesn't work I would recommend freezing the process, there's a thread on how to do that without root in the general section.
http://forum.xda-developers.com/note-4-verizon/general/disable-knox-ota-root-t2972263
Hello all I will make this short.
I am so frustrated with the LG G4 camera but today something really pushed me over the top.
The problem I have is a lot of times you will go to take the picture, it will make the flash, screen stabilize etc, and it wont save the picture. It makes it seem like it is, but it doesn't. It seems like you have the hold the damn camera still a few seconds after the picture is "taken" to make sure it pops up in the little corner in that bubble.
it is getting REALLY annoying to do this, I was on my way to work today, stopped and pulled over to take a picture of a house that is for sale. Anyway I get to work and go to find the picture of the house , and it WAS NOT there. This happens CONSTANTLY and its really starting to piss me off. Is there a third party camera app that works better than this trash LG put out. The actual camera, hardware wise, is quite good it takes great pictures. But the software is one of the worst ive ever used. And I know its not just my phone because I had to do a warranty exchange recently, and I had the problem on the previous phone
Very weird. My camera takes pictures instantly and within a fraction of a second, the pic can be seen in the "bubble". I never had to hold the camera for any amount of time to make sure it was recorded.
Were the light conditions particularly difficult when you took a picture of the house (I.E. very dark)?
Do you have a case that could be partly blocking the lens or the focusing laser?
dredmentia said:
Hello all I will make this short.
I am so frustrated with the LG G4 camera but today something really pushed me over the top.
The problem I have is a lot of times you will go to take the picture, it will make the flash, screen stabilize etc, and it wont save the picture. It makes it seem like it is, but it doesn't. It seems like you have the hold the damn camera still a few seconds after the picture is "taken" to make sure it pops up in the little corner in that bubble.
it is getting REALLY annoying to do this, I was on my way to work today, stopped and pulled over to take a picture of a house that is for sale. Anyway I get to work and go to find the picture of the house , and it WAS NOT there. This happens CONSTANTLY and its really starting to piss me off. Is there a third party camera app that works better than this trash LG put out. The actual camera, hardware wise, is quite good it takes great pictures. But the software is one of the worst ive ever used. And I know its not just my phone because I had to do a warranty exchange recently, and I had the problem on the previous phone
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Click to collapse
Do you have an SD card installed? Are your photos stored there? I had this problem a while ago with a crappy sd-card.
Try using the internal memory and see if that works.
Is HDR set to auto or not? I find with it on or on auto it takes a bit longer
Sent from my LG-H812 using Tapatalk
As long as you don't need long exposure time, try proshot.
I can't say I've had this problem with the camera software.
Sounds like you've either got HDR on, or have a slow SD card in the phone...
Nope HDR is off. I will however, set it to save on the phones internal memory. it doesn't happen EVERY time either, just often enough where I lose an important picture, even though the flash obviously goes off and it indicates it took the picture
I got this problem too. I have it save to SDCARD and I don't know if my sdcard is crappy though. Class 10 UHS-1 is enough isn't it|?
012512 said:
I got this problem too. I have it save to SDCARD and I don't know if my sdcard is crappy though. Class 10 UHS-1 is enough isn't it|?
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Click to collapse
Aside from the class, also consider the manufacturer. I had veeeerry slow viewing/saving pics when I was using a Kingston SD card. Bought a Sandisk class 10 and all my problems went away
I never had an issue with pictures not saving. I only use internal storage though. Let us know if you're still missing pics after saving them as internal storage.
012512 said:
I got this problem too. I have it save to SDCARD and I don't know if my sdcard is crappy though. Class 10 UHS-1 is enough isn't it|?
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Click to collapse
This has happened to me twice.
I believe it's related to having an sd card installed and the camera app not saving it's settings. There's a bug in the camera app where it periodically resets it's settings. Default storage location is SD card (if installed).
I normally store photos to internal memory. The first time this happened to me I noticed the storage location had changed to sd card. I figured it did it's reset the settings thing mid-save or something.
I know when mine resets cause I normally turn off location tagging. When it resets, it prompts you to turn it on so I use that as my queue to set the storage location back to internal.
Not sure if this is the problem or not. Just a theory.
dredmentia said:
Nope HDR is off. I will however, set it to save on the phones internal memory. it doesn't happen EVERY time either, just often enough where I lose an important picture, even though the flash obviously goes off and it indicates it took the picture
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Click to collapse
Which SD card do you have ? manufacturer, class and size.
Stock or not.
Happens on mine in testing conditions such as low light when focusing and only during testing conditions. Just hold the camera for a second or two (which isn't a long time to wait to be fair), and that's all it takes really.
I always save to SD card and only ever have the problems in certain conditions such as taking a pic of a sign in a car park under low light.
MrTallboy said:
This has happened to me twice.
I believe it's related to having an sd card installed and the camera app not saving it's settings. There's a bug in the camera app where it periodically resets it's settings. Default storage location is SD card (if installed).
I normally store photos to internal memory. The first time this happened to me I noticed the storage location had changed to sd card. I figured it did it's reset the settings thing mid-save or something.
I know when mine resets cause I normally turn off location tagging. When it resets, it prompts you to turn it on so I use that as my queue to set the storage location back to internal.
Not sure if this is the problem or not. Just a theory.
Click to expand...
Click to collapse
To solve the problem, deativate the shortcut to open the camera with the volume down button. Settings will remain saved.
Hi everyone. A friend has the phone for 2 years. And the phone sotware is getting worse and worse. Sometimes it says "Xperia Home is not responding." and the screen is not responding on touch. Sometimes when someone calls her and she answers, the phone freezes and you have to restart it or wait to unfreeze. She did a factory reset and the phone was ok for like a day or two. She didnt install anything except for viber and massanger. She doesn't have a micro sd card so the storage is 80-90% full and she is getting messages to delete something. Can this cause everything else? The phone is not rooted and never was. She only install updates for android and the sony apps.
Does someone has any suggestions what can it be? What should I do to fix the phone and make it smooth again?
I've always been rooted, so can't say for sure how effective things are without root, but I would start with:
- Get an sdcard and delete a bunch of stuff and move a bunch of other stuff to the sdcard, (pictures, music, etc. Storage space always helps)
- Use the phone's built-in features, if any, (smart cleaner, analyzer, etc. - can't remember for sure what's included in Stock Z1c)
- Install SDMaid from Play Store and run the cleanup options on quick access screen, (stay away from 'cleaner' apps in general, but SDMaid is good)
Thanks for the recommendations man. I will tell her to buy a sd card and move her stuff there. I will try SDMaid. Should I root the phone and remove all of the apps that she dont use(all sony apps)?
Probably not worth rooting just for that. If she's happy with the phone when it's running smoothly, just let it be. Maybe if cleaning up storage doesn’t solve the issue, get more extreme...