Hi everyone. A friend has the phone for 2 years. And the phone sotware is getting worse and worse. Sometimes it says "Xperia Home is not responding." and the screen is not responding on touch. Sometimes when someone calls her and she answers, the phone freezes and you have to restart it or wait to unfreeze. She did a factory reset and the phone was ok for like a day or two. She didnt install anything except for viber and massanger. She doesn't have a micro sd card so the storage is 80-90% full and she is getting messages to delete something. Can this cause everything else? The phone is not rooted and never was. She only install updates for android and the sony apps.
Does someone has any suggestions what can it be? What should I do to fix the phone and make it smooth again?
I've always been rooted, so can't say for sure how effective things are without root, but I would start with:
- Get an sdcard and delete a bunch of stuff and move a bunch of other stuff to the sdcard, (pictures, music, etc. Storage space always helps)
- Use the phone's built-in features, if any, (smart cleaner, analyzer, etc. - can't remember for sure what's included in Stock Z1c)
- Install SDMaid from Play Store and run the cleanup options on quick access screen, (stay away from 'cleaner' apps in general, but SDMaid is good)
Thanks for the recommendations man. I will tell her to buy a sd card and move her stuff there. I will try SDMaid. Should I root the phone and remove all of the apps that she dont use(all sony apps)?
Probably not worth rooting just for that. If she's happy with the phone when it's running smoothly, just let it be. Maybe if cleaning up storage doesn’t solve the issue, get more extreme...
Related
hey,
so my girlfriend has a droid incredible, not rooted, and many times when she switches to her bak up battery AND BACK, her apps delete. many times she has to re-download her apps and they're not even listed under her apps in the market. she turns off the phone before ripping the battery out and changing it, but she still has the issue. the battery is supposedly OEM, and purchased off eBay. its black considering its an evo battery and it reads HTC innovation on the battery. in any case, as i mentioned before, it happens when she switches back to her regular battery as well. in addition the widgets read "problem loading gadget". (obviously because the app has deleted)
anyone have any solutions to solving this or why this might e happening. to my understanding these batteries should yield no problems. also, this is not the first time this has happened it has happened alot. perhaps if there is no direct solution, maybe i can find an app to make sure none of my apps get deleted during the transfer process? let me know,
thanks
if anyone can help i also have minor issue on my dinc with the generic batteries i ordered from ebay that when i plug it in, the battery has an exclamation point. anyway to get rid of this? its not too annoying because i use mini info widget anyway, but id rather have it solved.
thanks again
m
If they're on the SD card it'll often take a few minutes for it to load up.
The problem looks like it's from the SD card, maybe it's having some issues or maybe she's accidentally knocking it out of place when she switches batteries.
POQbum said:
If they're on the SD card it'll often take a few minutes for it to load up.
The problem looks like it's from the SD card, maybe it's having some issues or maybe she's accidentally knocking it out of place when she switches batteries.
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the problem seems to be deeper than that. shes definitely not knocking out the sd card cuz its always stable. besides this is a problem for every app thats not stock. she doesnt have ALL apps2sd anyway.
if it helps.. some apps stay some apps go, but for the ones that stay, they force close. ie. hopstop wasnt deleted but FC. in addition she would re download twitter and that would FC. to confuse you even more shazam was not deleted or reinstalled but still works (all data was deleted tho)
Sounds weird. I know this is a long shot that you will actually try it, but it sounds like it'd be a good idea to reinstall that phone.
It's been known that there are a couple of mallicous apps (now removed from the market) but it's *possible* she may have downloaded one of them and that is causing a lot of the issues. It may just be some weird data corruption in important system files, it's hard to tell with just what you're telling me but as long as she doesn't mind it- reinstalling with a fresh ROM and kernel would be a good start and likely will fix the problem.
Apps can still be backed up via titanium backup, and there's apps for backing up messages and you can sync contacts to either verizon or your google account.
Just a thought.
Hi there,
I'm posting this on behalf of my friend. He has an unrooted, stock Desire HD. Software number: 1.32.405.6.
Whenever using the music app, the phone will regularly crash whenever he changes the song, or plays/pauses it. The screen will turn off, like the phone is powered down, and will refuse to turn back on. No buttons do anything and the phone is unresponsive.
The only solution is to remove the battery cover, and then start the phone up again.
I've had a quick search but couldn't find anything! Any ideas how to solve this?
Thanks,
Alex
Sorry, I know this sounds like a cop-out answer but it often works:
Hard Reset. Not sure if it's the same on a stock DHD but should be under Settings -> Privacy -> Factory data reset.
Need to back up anything they want to keep (SD Card will be safe). SMS, MMS, Contacts if not sync'd with Google etc. will be lost. As will application settings and all downloaded apps.
After that, root it for them and install a custom ROM. Will be easy as they on an early ROM version.
I've already said the same things to him, haha ! But he would rather not reset it or anything.
He said he may consider rooting and putting on custom ROM's at some point.
Hmmm....
Other than (soft) rebooting the phone, trying a different SD card and 3rd party music app I don't know what else to suggest. I suspect it will require a hard reset though. That software version is old and buggy (but has one use as I mentioned).
For some times now i've been trying to single out an app that was causing the random crashes, or hot reboot
http://forum.xda-developers.com/showthread.php?t=1336896
the problem seems to cause the whole front end of the OS crash and restart itself reloading every single app as if you had rebooted the phone, but there was no reboot involved.
in the end i noticed everytime i was messing around with the mount SD cards as USB storage, and right after is when it happens the most, as well as when i swap one SD card with another SD card
everytime something related to SD card happens the annoying Media Scan will run, and because i have TONS of files, it takes a very long time to finish scanning, so if something needs access to those files, it causes the whole system to crash and reload (not reboot), and then because it crashed, it starts the media scanning process again, and if you have many widgets that request files from the SD card then well.. you get the point, it kinda goes into an endless loop
END TASKING everything sort of helps, but it's not a real solution.
can some one remind me where or which system service i can freeze or remove to kill the Media Scanner?
thanks
PS: this sort of reminds me of the old bug on SGS1 when the Media Scanner runs out of memory when your library collection is too huge for it to process
Yes the only slowdown/crash I had (just once) with this phone was while media scan was running and I was trying to access Sd card for file copy. It does run every single time you do something on SD card which is annoying.
But would it cause more problems if stopped from running?
Hi AllGamer,
Have you figured out how to stop the media scanner?
benegessrit said:
Hi AllGamer,
Have you figured out how to stop the media scanner?
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Click to collapse
i have a good idea how, but i need time to dig out that information from the old i9000 section, and i'm very short in time with all the soap opera going on
The below is long winded, but I believe in giving as much detail as possible, as well as it's still an ongoing process for me where I believe I've resolved the problem, yet I keep forcing it accidentally and not yet exactly pinned down my issue entirely.
I just got this phone, set it up, and was running into a similar issue where media scanning would initiate and continually initiate over and over while reloading dash and not loading all widgets. My actions the other night prior to this happening were making a backup in clockwork mod, installing setcpu, setting up setcpu, copying media files from old SD card from previous phone into new external and internal SD cardm then restarting the following morning after waking up. This baffeled me, and through google searching I came upon your threads, I saw ICE Music 4.0x or IM+ apps where your issues, however I have neither app.
Traced my steps back thinking what I did before sleeping and after backing up. I started deleting media files (pictures, movies, music) off the SD cards. After rebooting, this did not resolve my issue. I then rememebered I did SetCPU. I was able to successfully uninstall the app from my phone by dragging it to the trashcan before media scanning restarted. I rebooted, however, this still did not resolve my issue. I restored my backup prior to all this since my issue was unresolved through these means, and media scanning was fine. I've not been using SetCPU the past day and everything is fine.
My analysis is that using SetCPU is fine, I was using it the other night after backup, but prior to rebooting phone, however if SetCPU is set to run on boot, then Media scanning goes all fubar. Even if you uninstall SetCPU app through the android menus or dumping to the trashcan, something still seems resident in the booting process or initially something is modified that does not become unmodified. I've yet to try manually loading and running SetCPU each instance after bootup without having setcpu set to start on boot.
Hmm maybe I spoke too soon. Since that time, I've restored approximately 10k sms messages with SMS+ Backup app, sent a sms in handcent, backed up sms with SMS+ Backup, believe I received a sms, updated AdAway app, and started/updated AdFree app, and however I don't see it now.
Now, the adfree app gave me a menu I had no recolection of on my Nexus One, where I had two options. One option I don't rememeber, but the other "Boot Normally", I remember and chose. SetCPU is not installed at this moment, and after doing just those couple things from the 1st sentence, I rebooted. I noticed that the display at the bottom would show Adfree granted superuser permissions, and then I would get a freeze and reboot of the dash. I may have setup Adfree the night before along with SetCPU (It was late and I had been up 24hrs the previous night). I've frozen AdFree with Titanium Backup and removed it from superuser permissions, but I'm still media scanning crashing again. Unsure if the boot normally option in Adfree modified something in the booting code. I'm going to try restoring with Clockwork Mod again, then do my sms restore, and see if that narrows the issue down. If it appears finem then I'm assuming it has something to do with apps that modify boot coding like SetCPU or AdFree, if they actually modify it that is. I'm not good at coding. I'm at work, unable to do much playing around, however, I hope some of this is of assistance with resolving this issue.
Got a chance to test it. My issue with media scanning appears to be too many sms messages saved. after restoring about 10k in sms's, it just media scan loops.
Hello, My brother recently got the Xperia Play, he has had a little problem with it, it has the latest stock Rom on it, nothing changed (yet) but when loading certain apps (Bruce Lee game is the worst, it has never worked) it crashes, saying the phone has crashed and has a loading bar which takes a while to load and reboot, anyone know the cause of this? thanks in advance.
That post is just vague enough that.... I got nothing.
jacklebott said:
That post is just vague enough that.... I got nothing.
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Click to collapse
well there isn't much else I can say, it crashes on certain apps, Not like a typical android crash were the phone resets, but it instead has a purple loading bar and purple flashing notification l.e.d and says not to turn the phone off while it saves.
Normally it just says phone has crashed, but this time said about needing 200mb free on SDCARD, but there is over 1gb spare on the SDcard
http://imageshack.us/a/img526/7770/imag0007mr.jpg
Freaky. Never come across anything like that, myself. I hope you get it figured out
Looks like an in-game error rather than a system one. While you may have enough space on the sd card, maybe some of the sectors are corrupted? if you have a spare sd card, try that and then you can at least determine if its the sd card. If it isn't then you know its either the game, system or device.
Dear fellow users,
Below are some issues I have faced on my unrooted set and i hope someone will come forth with some helpful workarounds if they indeed encountered it before.
1. Under settings> storage> internal storage, clicking on photos or videos show media that I have already moved physically to the external sdcard. I am mainly using open camera and despite the new sdcard writing restrictions, it seem to be able to write to the external sdcard with no issues. I was able to verify so using explorer and quickpic
2. Backup and restore is broken no matter for backup to sdcard or Google drive. It just keeps getting stuck at 50%.
Also I realise using disk usage that the phone has been trying to back up to the internal storage instead. Do'h!
3. Because of pt 2, I have resorted to installing Helium. I managed to install the required adb drivers. Seems like the phone just won't stay in ptp mode. Ok it doesn't as it seems like I was able to proceed to backup but then it just seem to get stuck as evident from the progress bar.
4. LCD display acquiring a pinkish tint. It is especially on the top right hand corner along the bezel. Someone told me that it was heat that has caused the adhesive used in the LCD assembly to melt resulting in this. In the mean time, I realised that the max brightness output is no longer the same as before. Now it is barely readable under the strong glare from the sun.
5. Headphone jack detection just stopped working for no reason and using soundabout didn't work at all. Wanted to send in to the local Sony service centre but with the issues in pt 2 and 3, it is foolhardy to send it for servicing. High chance the phone might be wiped.
Any useful contributions will be helpful guys.
For your LCD display, try an app called CF.Lumen and mess around with the colors on there to fix your display. I believe 6500 is the best color display through that app.
I don't know about #2 since I use titanium backup to backup all my apps and stuff, but that is because I am rooted. But you can backup your apps and such through other methods besides google. Try doing a search for that one.
For #1, try a different file manager such as ES explorer, file manager, or more when moving files. It could be due to having low space on your phone or sd card, or low RAM (free memory) at the time when transferring the files. Also make sure to use the updated version of any apps you use.