Develop Bugs

Problems with SD card files (pictures and Album)

Hi:
I just got my Tilt2 today. When I try to open album, it takes a LONG time to load pictures from SD card(storage card/DCIM/. By a long time I am talking like 5-10 minutes. During this process the device becomes basically unusably slow or simply freezes. It is also very slow any other time I try to access SD card files (through file explorer or Resco explorer takes about 1-2 minutes to open SD card), and then is very slow and unresponsive even to scroll the list.
I have tried hard reset, soft reset etc.
Any idea what could cause this? Or, is my device defective?
Thanks!
PS: The problem seems the worst after soft reset. Once it manages to load all pics (about 30 total), it seems more responsive on subsequent loads.

similar experience here with photos
Sorry i don't have anything to offer other than to say that i am seeing similar problems with htc album. Not 5-10 minutes but opening the album takes literally 2 or 3 minutes for the phone to become responsive again.
I experience slow downs just accessing the card or playing music from the card though. In any case, I ordered a new class 6 memory card today to see if it would help (current card is 4gb class 2).

c_hus said:
Sorry i don't have anything to offer other than to say that i am seeing similar problems with htc album. Not 5-10 minutes but opening the album takes literally 2 or 3 minutes for the phone to become responsive again.
I experience slow downs just accessing the card or playing music from the card though. In any case, I ordered a new class 6 memory card today to see if it would help (current card is 4gb class 2).
Click to expand...
Click to collapse
My card is also a class 2, only it's 8gb. I wonder if that's the problem. I never had any problems at all on my Fuze with the same card though, so who knows.
I am going to the store tomorrow to see if they have any Tilt 2s available to check if mine is the problem. I will repport my findings to you. I hope you aren't as frustrated with this as I am lol.
Good luck!
PS: I've also noticed with mine that the longer it's been since a reset the faster and more responsive pics, music etc. are. Right after a soft reset it really does take longer than 5 minutes to load album, but if it's been a while since resetting it's more like 1 minute. Very weird.

Well, I finally got my replacement Tilt2. I am very sad to say I am still having the same problem, which leads me to believe it is not the device's fault.
Is it possible to have a faulty SD card? If so, is there anything I can do about it?
I have an 8gb class 2 Sandisk. I only have about 30-40 pictures on it (besides alot of other files), and album takes forever to open (they are stored to storage card/DCIM/pictures). When in TF3D I click on album and it takes approximately 3 minutes for the album to appear. After that it takes an additional 5+ minutes for the actual photo thumbnails to load. If I click to open a photo, it hangs, and eventually goes to a black screen.
Every now and then a pic actually opens, but then hangs if I attempt to do anything (like zoom etc).
Any ideas or suggestions would be VERY much appreciated.
Thanks!
PS: This problem was present prior to installing any additional software.

Hey guys, it's probably the class of your cards. I have a class 6 8GB card. The load time when launching the Album app is a couple secs at most for me.

Hi:
Well, it turns out it was my SD card. But fortunately, a new one wasn't needed. I erased everything on it, then formatted it, and restored all items again.
Well, VOILA, it's perfect now.
I am so happy
Thanks to everyone who replied to this thread!!

It's my understanding that the higher class rating only benefits the writing of the files, not the reading.

Ditto
I'm having the same problem. Wondering what format you chose, etc.
I am not convinced it is the speed of the SD -- I have the fastest 4GB available at the time. I'll try the format and if that doesn't work, try without the card altogether.

Reformat resolves slow graphic & video file reads.
I also had a Fuze, and before that a Samsung Epix, and I have a 16 GB Card since I have a lot of music I play over Bluetooth in the car. The Music was a pain, since MS Voice Control crashed if I left "Media" checked (It would crash while trying to index all that Music) I WANTED to get a 32 Gb Micro, but they were scarce 10 months ago, and expensive when you could find them.
Anyway, other than the music thing, the card worked flawlessly in the Epix, and same in the Fuze. Only when we got to Tilt 2 did it fall down.
I really wish the folks above had noted if they formated the card at FAT16 or FAT32. I am sure there are only a couple of legitimate FAT levels that the phone can handle. I will look around some more and update with what I end up formating to.
UPDATE: Reformat Resolves this issue The issue being discussed here is NOT related to the performance of the card (or Class Rating) - For some reason, The HTC Tilt 2 and I would assume Touch Pro 2 has some issue reading graphic formats of cards previously formated in other devices. My card I is a 16 Gb. Class 2 card, after formating to FAT32 ONLY now performs fine, and it was so bad that the phone got hung trying to thumbnail pictures, and would do little else until I either waited 5+ minutes, or reset the phone. Cant figure why this is. I know it is not the conversion of Graphics to WVGA, since I did not use Active Sync to move the pics back to SD card after format, but just copied them back onto the card again. Weird! Glad I found this topic, I was about to get on the phone with AT&T. On an issue like this, I get a headache THINKING about explaining it to AT&T Tech Support.
NOTE: I forgot to mention that Video was patetic loading from card as well (hung the phone) and it loads just fine now as well. Just coppy you files off the card (Attach as a "Disc" not Active Sync - much faster) or use a card reader/adapter. Once files are off, format with Windows PC to FAT32, and copy back files - good time to clean house as well, LOL.

Unplayable media files

I'm having a sporadic but frequent problem with my Epic, wherein media files (on the SD card) suddenly become unplayable. Specifically, podcasts in Dogg Catcher, and audio books in MortPlayer, Ambling Book Player, and Audible will suddenly stop working and the app will report some sort of error such as "media file not playable" or some such.
This happens approximately once per day at unpredictable times, and my original response was to reboot the phone, which did fix the problem temporarily. Now I've discovered that unmounting the SD card, then remounting it and allowing the Android media scanner to complete will also temporarily fix the problem. In either case, however, the problem returns within a day or two, maximum.
Has anyone else experienced this kind of problem, or have any advice on how I might go about fixing them?
(FYI, my phone is rooted and I am running Syndicate Frozen 1.1 ROM, but this problem was happening before the root procedure back when I was running stock, and persists even after moving to Syndicate.)
Thanks!

Just taking a shot in the dark here, but it sounds like the problem might be with your sd card... a possible solution might be to copy all of your data off of the card, reformat it, and then copy you data back on to the card, OR try/get a different sdcard altogether.
Again, not claiming I know what the root problem is, but the reformat is worth a try as it has seemed to help with other sd card reading issues for others.

Koadic said:
Just taking a shot in the dark here, but it sounds like the problem might be with your sd card... a possible solution might be to copy all of your data off of the card, reformat it, and then copy you data back on to the card, OR try/get a different sdcard altogether.
Again, not claiming I know what the root problem is, but the reformat is worth a try as it has seemed to help with other sd card reading issues for others.
Click to expand...
Click to collapse
Thanks, I'll backup my SD card and reformat it to see if that helps. I should know within a day or two anyway.

I'm having a similar issue where all my media files disappear and it says "no SD card detected". If i pop the card out and back in it works, but it's annoying.
FWIW this is a replacement SanDisk card (class 4), my first one was lost in a drunken phone drop at the bar.

I have this exact same issue... Never had issues when stock, but since rooting and flashing ACS101 through ACS110... Although it sounds like it's not related to this since you've had issues longer.
I've tried clearing dalvik cache, normal cache, and messing around with the DRM service, but it's still unstable and audio/video files quit working after random amounts of time.
Let me know if the SDCard fix works for you.

My wife's phone has the same problem. Completely stock, with the official FroYo update. No root or anything so far. Her phone also has an issue where it pauses for up to 30 seconds before actually dialing when a call is attempted, then often fails to actually complete the call. I think she might just have a lemon...

[BUG] about the USB / SD card storage and Media Scan

For some times now i've been trying to single out an app that was causing the random crashes, or hot reboot
http://forum.xda-developers.com/showthread.php?t=1336896
the problem seems to cause the whole front end of the OS crash and restart itself reloading every single app as if you had rebooted the phone, but there was no reboot involved.
in the end i noticed everytime i was messing around with the mount SD cards as USB storage, and right after is when it happens the most, as well as when i swap one SD card with another SD card
everytime something related to SD card happens the annoying Media Scan will run, and because i have TONS of files, it takes a very long time to finish scanning, so if something needs access to those files, it causes the whole system to crash and reload (not reboot), and then because it crashed, it starts the media scanning process again, and if you have many widgets that request files from the SD card then well.. you get the point, it kinda goes into an endless loop
END TASKING everything sort of helps, but it's not a real solution.
can some one remind me where or which system service i can freeze or remove to kill the Media Scanner?
thanks
PS: this sort of reminds me of the old bug on SGS1 when the Media Scanner runs out of memory when your library collection is too huge for it to process

Yes the only slowdown/crash I had (just once) with this phone was while media scan was running and I was trying to access Sd card for file copy. It does run every single time you do something on SD card which is annoying.
But would it cause more problems if stopped from running?

Hi AllGamer,
Have you figured out how to stop the media scanner?

benegessrit said:
Hi AllGamer,
Have you figured out how to stop the media scanner?
Click to expand...
Click to collapse
i have a good idea how, but i need time to dig out that information from the old i9000 section, and i'm very short in time with all the soap opera going on

The below is long winded, but I believe in giving as much detail as possible, as well as it's still an ongoing process for me where I believe I've resolved the problem, yet I keep forcing it accidentally and not yet exactly pinned down my issue entirely.
I just got this phone, set it up, and was running into a similar issue where media scanning would initiate and continually initiate over and over while reloading dash and not loading all widgets. My actions the other night prior to this happening were making a backup in clockwork mod, installing setcpu, setting up setcpu, copying media files from old SD card from previous phone into new external and internal SD cardm then restarting the following morning after waking up. This baffeled me, and through google searching I came upon your threads, I saw ICE Music 4.0x or IM+ apps where your issues, however I have neither app.
Traced my steps back thinking what I did before sleeping and after backing up. I started deleting media files (pictures, movies, music) off the SD cards. After rebooting, this did not resolve my issue. I then rememebered I did SetCPU. I was able to successfully uninstall the app from my phone by dragging it to the trashcan before media scanning restarted. I rebooted, however, this still did not resolve my issue. I restored my backup prior to all this since my issue was unresolved through these means, and media scanning was fine. I've not been using SetCPU the past day and everything is fine.
My analysis is that using SetCPU is fine, I was using it the other night after backup, but prior to rebooting phone, however if SetCPU is set to run on boot, then Media scanning goes all fubar. Even if you uninstall SetCPU app through the android menus or dumping to the trashcan, something still seems resident in the booting process or initially something is modified that does not become unmodified. I've yet to try manually loading and running SetCPU each instance after bootup without having setcpu set to start on boot.
Hmm maybe I spoke too soon. Since that time, I've restored approximately 10k sms messages with SMS+ Backup app, sent a sms in handcent, backed up sms with SMS+ Backup, believe I received a sms, updated AdAway app, and started/updated AdFree app, and however I don't see it now.
Now, the adfree app gave me a menu I had no recolection of on my Nexus One, where I had two options. One option I don't rememeber, but the other "Boot Normally", I remember and chose. SetCPU is not installed at this moment, and after doing just those couple things from the 1st sentence, I rebooted. I noticed that the display at the bottom would show Adfree granted superuser permissions, and then I would get a freeze and reboot of the dash. I may have setup Adfree the night before along with SetCPU (It was late and I had been up 24hrs the previous night). I've frozen AdFree with Titanium Backup and removed it from superuser permissions, but I'm still media scanning crashing again. Unsure if the boot normally option in Adfree modified something in the booting code. I'm going to try restoring with Clockwork Mod again, then do my sms restore, and see if that narrows the issue down. If it appears finem then I'm assuming it has something to do with apps that modify boot coding like SetCPU or AdFree, if they actually modify it that is. I'm not good at coding. I'm at work, unable to do much playing around, however, I hope some of this is of assistance with resolving this issue.
Got a chance to test it. My issue with media scanning appears to be too many sms messages saved. after restoring about 10k in sms's, it just media scan loops.

Media not found / insupported file type

A few days ago while trying to review some images taken with the phone (with Sandisk 64Gb card inside) and stored on the external SD card, I could not pull up the images. On the Gallery screen where you see all the recent images, the image was present, but when I tap on the image, I get a black screen with the words "media not found". When I went back to the Gallery screen which showed the screen full of images, now the requested image has been replaced by a black and white clapboard (like they use in the movie industry before the camera starts to roll). This all happens when using "Gallery". If I use "Photos" (I think that's AT&T installed), sometimes the image will be there and other times over the past few days it won't. Sometimes when I get the Media not found message, I can still pull it up with "Photos".
I thought it was a OS issue with the camera, so I restored the phone using the built-in restore function (my Root is still there), but that did not seem to help.
I changed the setting for the camera so that it would store images to the internal memory instead of external, and that did seem to work for the few hours I had it set to that, although that was not a very long time to test whether the issue is SD card related. Today I switched it back over to storing on the external SD card, and at one point a video I took this morning worked, and then later when I wanted to view it again, I got a message that it was an "unsupported file type", and I could not pull up the video.
I unmounted the card, and have it sitting connected to my Windows 7 machine, and I'm doing an error check-autofix-scan and recover right now, although it is taking forever, and I do not see any progress whatsoever on the progress bar and it's been about 15 minutes so far. As an asides, I have about 30Gb of music also stored on this card and the phone can see it and play it with no issues.
Any thoughts? SD related, phone related, OS related? I don't remember doing anything or installing anything just prior to the issue starting....
Oh, and yes, I meant to type "unsupported" in the title

andygold said:
A few days ago while trying to review some images taken with the phone (with Sandisk 64Gb card inside) and stored on the external SD card, I could not pull up the images. On the Gallery screen where you see all the recent images, the image was present, but when I tap on the image, I get a black screen with the words "media not found". When I went back to the Gallery screen which showed the screen full of images, now the requested image has been replaced by a black and white clapboard (like they use in the movie industry before the camera starts to roll). This all happens when using "Gallery". If I use "Photos" (I think that's AT&T installed), sometimes the image will be there and other times over the past few days it won't. Sometimes when I get the Media not found message, I can still pull it up with "Photos".
I thought it was a OS issue with the camera, so I restored the phone using the built-in restore function (my Root is still there), but that did not seem to help.
I changed the setting for the camera so that it would store images to the internal memory instead of external, and that did seem to work for the few hours I had it set to that, although that was not a very long time to test whether the issue is SD card related. Today I switched it back over to storing on the external SD card, and at one point a video I took this morning worked, and then later when I wanted to view it again, I got a message that it was an "unsupported file type", and I could not pull up the video.
I unmounted the card, and have it sitting connected to my Windows 7 machine, and I'm doing an error check-autofix-scan and recover right now, although it is taking forever, and I do not see any progress whatsoever on the progress bar and it's been about 15 minutes so far. As an asides, I have about 30Gb of music also stored on this card and the phone can see it and play it with no issues.
Any thoughts? SD related, phone related, OS related? I don't remember doing anything or installing anything just prior to the issue starting....
Oh, and yes, I meant to type "unsupported" in the title
Click to expand...
Click to collapse
I ran the checkdisk and it did not seem to run at all. After a while it just shut off by itself. I'm currently running Norton Antivirus on the card just to see. And, I popped in a 32Gb card I had laying around, just to see, as a trouble-shooting method. strange thing though...when I open up Gallery, I can see all of the old photos taken long ago that were stored on the now-removed 64Gb card. If I click on them, they open up, although I don't know why as they were stored on a card that is no longer in the phone. I took some pics with the new card installed, and then when I went to review those images, they are there (but the "old" images from the larger card are now gone). I wonder if the phone stores old images that reside on external memory in a secondary folder internally on the phone, as they were there to view even though the card was removed...

Multiple issues Marshmallow

Dear fellow users,
Below are some issues I have faced on my unrooted set and i hope someone will come forth with some helpful workarounds if they indeed encountered it before.
1. Under settings> storage> internal storage, clicking on photos or videos show media that I have already moved physically to the external sdcard. I am mainly using open camera and despite the new sdcard writing restrictions, it seem to be able to write to the external sdcard with no issues. I was able to verify so using explorer and quickpic
2. Backup and restore is broken no matter for backup to sdcard or Google drive. It just keeps getting stuck at 50%.
Also I realise using disk usage that the phone has been trying to back up to the internal storage instead. Do'h!
3. Because of pt 2, I have resorted to installing Helium. I managed to install the required adb drivers. Seems like the phone just won't stay in ptp mode. Ok it doesn't as it seems like I was able to proceed to backup but then it just seem to get stuck as evident from the progress bar.
4. LCD display acquiring a pinkish tint. It is especially on the top right hand corner along the bezel. Someone told me that it was heat that has caused the adhesive used in the LCD assembly to melt resulting in this. In the mean time, I realised that the max brightness output is no longer the same as before. Now it is barely readable under the strong glare from the sun.
5. Headphone jack detection just stopped working for no reason and using soundabout didn't work at all. Wanted to send in to the local Sony service centre but with the issues in pt 2 and 3, it is foolhardy to send it for servicing. High chance the phone might be wiped.
Any useful contributions will be helpful guys.

For your LCD display, try an app called CF.Lumen and mess around with the colors on there to fix your display. I believe 6500 is the best color display through that app.
I don't know about #2 since I use titanium backup to backup all my apps and stuff, but that is because I am rooted. But you can backup your apps and such through other methods besides google. Try doing a search for that one.
For #1, try a different file manager such as ES explorer, file manager, or more when moving files. It could be due to having low space on your phone or sd card, or low RAM (free memory) at the time when transferring the files. Also make sure to use the updated version of any apps you use.