Develop Bugs

how to purposely damage my phone for 1 to 1

sorry for this stupid question
i got one dead pixel..which i wanted for an exchange but htc refuse to exchange on the ground that it need 3 dead pixels then only entitle for 1 to 1 exchange
so..how i suppose to damage this phone futher to get a brand new phone
thanks

Stupid question indeed.
Sent from my HTC One X using Tapatalk 2

That is equivalent to fraud this thread should be closed.
Sent from my HTC One X using Tapatalk 2

one dead pixel out of 921600.... OMG....
i think nobody will help you out here. whats about the normal way ? return to sender and take another one ?

if your in the uk you just need to mention the sales of good act and they have to replace or refund you,
if else where just call up htc and get another rep say you have a dead pixel and phone freezing/rebooting problems

if it is stupid question, I am sorry.If it equivalent to fraud..please close this tread and forget about it and I am sorry again
I bought this item expensive and I expect the hardware is fine and the screen is fine..because it quite obvious dead pixel
so since htc refuse to accept the warranty,meaning I have to live with it?

armukhtar said:
if it is stupid question, I am sorry.If it equivalent to fraud..please close this tread and forget about it and I am sorry again
I bought this item expensive and I expect the hardware is fine and the screen is fine..because it quite obvious dead pixel
so since htc refuse to accept the warranty,meaning I have to live with it?
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Click to collapse
Return it back to the vendor you got it from, what country are you in? As mentioned earlier here in the UK we get 28 days from the retailer so we can get a replacement unit if a fault occurs.
Sent from my HTC One X using Tapatalk 2

armukhtar said:
sorry for this stupid question
i got one dead pixel..which i wanted for an exchange but htc refuse to exchange on the ground that it need 3 dead pixels then only entitle for 1 to 1 exchange
so..how i suppose to damage this phone futher to get a brand new phone
thanks
Click to expand...
Click to collapse
That would annoy the hell out of me, a touchscreen display with a dead pixel, i'd send it back myself too and for £500 a pop they're not what you would call cheap.
Just tell them you've got unusual battery drain and reboots and theres a dead pixel and it won't charge, send it back and you'll get your new one. Or worst case scenario, they'll change the battery the motherboard and send you back the one with the dead pixel.
But they won't

nikzDHD said:
Return it back to the vendor you got it from, what country are you in? As mentioned earlier here in the UK we get 28 days from the retailer so we can get a replacement unit if a fault occurs.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
return to vendor already..they ask to go to HTC
the problem right now,we dont really enjoy after sale service from vendor like in europe or us..malaysia
it look like 3 dots is better than 1

armukhtar said:
return to vendor already..they ask to go to HTC
the problem right now,we dont really enjoy after sale service from vendor like in europe or us..malaysia
it look like 3 dots is better than 1
Click to expand...
Click to collapse
Call HTC Customer care, Force the executive on the phone to get you to the MANAGER or higher level authority.... talk to him and tell him that you would file a complaint blah blah or ask him if this is the level of HTC for dealing with its customers?
One of the person from XDA would stand up and do a comment on it, but believe me, in India, i got a OUT OF WARRANTY HTC SENSATION replaced, just beacuse the voice was not clear to me....so yours is a VISIBLE defect to the naked eye, so just fight for it...
GOOD LUCK....

Would you RMA this?

I've noticed that my OP3's display isn't uniform when displaying gray backgrounds (Chrome, no tabs and Spotify) and on the quick settings menu:
http://forum.xda-developers.com/picture.php?albumid=13423&pictureid=53599
http://forum.xda-developers.com/picture.php?albumid=13423&pictureid=53600
Is this something worth returning?

If it is present with night mode off and at all brightness. i would RMA it. In fact I already have applied for replacement for similiar issue. Can you tell me the date of manufacture ? Just curious to understand if it was a bad batch or something like that.

m.abhirup said:
If it is present with night mode off and at all brightness. i would RMA it. In fact I already have applied for replacement for similiar issue. Can you tell me the date of manufacture ? Just curious to understand if it was a bad batch or something like that.
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Click to collapse
Night mode does indeed make it worse. Regardless of brightness, it's always there. Just less noticeable with full brightness. I believe the date was June 21st. How about you?

RMA.
I had a similar issue, sent it back via RMA, got a new device after 8 days. All good now

hasenbein1966 said:
RMA.
I had a similar issue, sent it back via RMA, got a new device after 8 days. All good now
Click to expand...
Click to collapse
So perfect uniformity on all brightness levels on gray screens (especially all tabs closed on Chrome)?
Also, did you purchase directly from OP? If so, what option did you choose to get a new device?

Yes, perfect uniformity.
I purchased directly from OP. Clicked "Service Request" in my Oneplus account, chose "Replacement".

hasenbein1966 said:
Yes, perfect uniformity.
I purchased directly from OP. Clicked "Service Request" in my Oneplus account, chose "Replacement".
Click to expand...
Click to collapse
And the replacement was brand new and sealed?

ceeto said:
And the replacement was brand new and sealed?
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@ceeto
I did not buy from OnePLus. But in OnePLus forum I know others who got it replaced got a brand new one indeed.

Of course brand new...

hasenbein1966 said:
Of course brand new...
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Click to collapse
Thank you for the information. I think I will opt for a replacement and hope that my current device was just part of a bad batch - others, including yourself seem quite happy with their phone's display.

I have uniformity issues and they are extremely noticeable on grey colors. I read a few posts saying they had issues and the replacement was perfect so I issued an RMA myself. I made a reddit post to get some feedback on the quality of the display on my device.

Himcor said:
I have uniformity issues and they are extremely noticeable on grey colors. I read a few posts saying they had issues and the replacement was perfect so I issued an RMA myself. I made a reddit post to get some feedback on the quality of the display on my device.
Click to expand...
Click to collapse
That requires very little feedback other than that it looks terrible. I hope we receive one each of these illusive phones with no issues.

Oneplus RMA horror story

So, i had my Oneplus 3 not booting so i opened an RMA ticket 26 days ago. After dozens of emails they accepted to have my device repaired. DHL picked up my device and after 3 days it was with Arvato for repair. The motherboard was found faulty and so they performed an in-warranty motherboard replacement. What happened though after that? My device shipped from Greece for repair and Oneplus after repairing it, sent it to the Netherlands to an unknown person there. It's been 2 weeks now since the incident and the only answer i get from Oneplus is that the issue has been escalated and that someone is working on it. What can i do? any similar experiences? It really feels like nothing is done and that my device was lost in the Bermuda triangle with oneplus staying idle...

Konskl said:
So, i had my Oneplus 3 not booting so i opened an RMA ticket 26 days ago. After dozens of emails they accepted to have my device repaired. DHL picked up my device and after 3 days it was with Arvato for repair. The motherboard was found faulty and so they performed an in-warranty motherboard replacement. What happened though after that? My device shipped from Greece for repair and Oneplus after repairing it, sent it to the Netherlands to an unknown person there. It's been 2 weeks now since the incident and the only answer i get from Oneplus is that the issue has been escalated and that someone is working on it. What can i do? any similar experiences? It really feels like nothing is done and that my device was lost in the Bermuda triangle with oneplus staying idle...
Click to expand...
Click to collapse
Really sorry to hear your predicament.
Get on Twitter or Facebook and tag Carl Pei.

tnsmani said:
Really sorry to hear your predicament.
Get on Twitter or Facebook and tag Carl Pei.
Click to expand...
Click to collapse
Tried that, with no success unfortunately... Definitely my last oneplus phone. I prefer to pay a bit more and get some proper service support in case something happens to a future device.

RIP @Konskl 's OnePlus3

Konskl said:
Tried that, with no success unfortunately... Definitely my last oneplus phone. I prefer to pay a bit more and get some proper service support in case something happens to a future device.
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This can littery happen with all devices bro. Motorola is not even reachable for support/replacement. Samsung is insanely expensive... If you are in the EU I would claim the rights you have.

Puddi_Puddin said:
This can littery happen with all devices bro. Motorola is not even reachable for support/replacement. Samsung is insanely expensive... If you are in the EU I would claim the rights you have.
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yep the thing is that other brands like Samsung or Apple, wouldn't keep their customers without a device during that time. They would offer a replacement or something. Oneplus did nothing in that regards, they just stayed idle saying a colleague is working on this. What should a customer do when it comes to that? Buy a new device and incur new costs? That's not proper customer support.

Konskl said:
yep the thing is that other brands like Samsung or Apple, wouldn't keep their customers without a device during that time. They would offer a replacement or something. Oneplus did nothing in that regards, they just stayed idle saying a colleague is working on this. What should a customer do when it comes to that? Buy a new device and incur new costs? That's not proper customer support.
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Click to collapse
When I sended back my old S3 they said that volume buttons do not fall under warranty, I had to pay €50 to get the phone back.. We all have had good and bad experiences with support from different brands. I don't think it actually matters if you have an. Samsung, Huawei or Oneplus device.

Samsung would leave you stranded, just saying
Good luck getting ur op back

[Q] ghost touch in two different devices z2 play XT1710-07

hello all xda members. i have just purchased moto z2 play from store, in the very same day it started the ghost touch problem. i thought it was the screen protector, removed and the problem continued. after that I realized the device was defective, went back to the store, requested an exchange (in here we have 7 days grace period for defects). when the next device came and I already knew better. I tried to leave the device in the the charger for one hour and tried to use it while the charger was connected and voila: the problem occurs again in the new device.
both devices were brand new, bought at a very well known and respected store franchise, i have been using this store many years already and usually no problems related with their electronics. so i can scrap a problem from their side. it is a factory problem.
i have uploaded a screen record video for this error: https://youtu.be/BkbwPksg1Vs
I have seen in the forums the same problem occurring in different devices either with IPS or AMOLED screens such as: sony Xperia Z2, sony Xperia XA, HTC One X, Moto G4 Plus (I had one and never had a problem!) Samsung Galaxy S7 Edge and maybe more.
1-Other than a hardware problem, do you think this is a wide spread problem for android? any reports for iphone?
2-i will return the defective device, sure. i am thinking about exchange it for the Zenfone 3 Zoom, because it has same price and very similar characteristics. or should I try one more time the same device?
3-any other suggestions?
I have 5 days to make a decision.
Thank you all!

The first batch off the production line was probably bad. That's probably why Brazil was the first place to get the phone and why my phone was two weeks late to arrive.
If you don't use or plan on using Mods, buy a phone with a better camera.
Sent from my Moto Z2 Play using Tapatalk

Solved!
hello all,
my problem was related to a third-party charger from AUKEY model PA-T14 generating the error in all of its three USB outputs. Using original charger from Motorola, no problems after a week of testing. Thank you for the help.
best regards,

PiousInquisitor said:
The first batch off the production line was probably bad. That's probably why Brazil was the first place to get the phone and why my phone was two weeks late to arrive.
If you don't use or plan on using Mods, buy a phone with a better camera.
Sent from my Moto Z2 Play using Tapatalk
Click to expand...
Click to collapse
Is the Z2 Play camera that bad?
I'm planning to buy this.

Question Software needed to allow camera replacement

So, if you replace the camera with a new one, or even one from a working phone. I just did and I get an error message, and asks to force close or continue anyway. If you continue, it just crashes. Louis Rossman confirmed this is the case.
Can't any of you wizzards crack this with a root or something? Please, I have a cracked camera and screen. I fixit wants 270 for the screen AND another 280 for the camera. EVEN if you do them at the same time. Yes, I can change the screen myself and Google provided fingerprint calibration software. But I am SOL on the camera. Please help me...

My old Pixel 4 XL is now a brick because of this exact problem. Disgusting behaviour from Google. This is something I expect from Apple but clearly Google are no better at this point...
I broke the ribbon cable for the camera module and if I were to replace it the Face ID would be broken, which is very annoying considering the 4 XL has no fingerprint sensor and I rely on Face ID to unlock the phone.
Sorry I couldn't offer any help but I do hope Google either stops marrying components to the motherboard or AT LEAST release a tool for consumers and/or small repair shops.
AFAIK the only way for me to revive my 4 XL is to pay Google hundreds to do a small repair i'm completely capable of doing myself!!!

lukee986 said:
My old Pixel 4 XL is now a brick because of this exact problem. Disgusting behaviour from Google. This is something I expect from Apple but clearly Google are no better at this point...
I broke the ribbon cable for the camera module and if I were to replace it the Face ID would be broken, which is very annoying considering the 4 XL has no fingerprint sensor and I rely on Face ID to unlock the phone.
Sorry I couldn't offer any help but I do hope Google either stops marrying components to the motherboard or AT LEAST release a tool for consumers and/or small repair shops.
AFAIK the only way for me to revive my 4 XL is to pay Google hundreds to do a small repair i'm completely capable of doing myself!!!
Click to expand...
Click to collapse
What is worse is if places sell the replacement. Places like Ifixit are reputable. They should not even sell it or have a note that it will not work unless you are an authorized repair center and have the pairing software, which you obviously are not as they have their own sources for parts.

speed51133 said:
What is worse is if places sell the replacement. Places like Ifixit are reputable. They should not even sell it or have a note that it will not work unless you are an authorized repair center and have the pairing software, which you obviously are not as they have their own sources for parts.
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Click to collapse
Agreed. If this is now the norm then places like iFixit shoud definitely put up warnings for people trying to buy parts.
The funniest part about my 4 XL situation is:
I contacted Google yesterday, out of curiosity, to see how much they would charge to "repair" the camera module.
For context, i'm in the UK and I purchased the phone off eBay (UK Seller) in 2021, however, Google REFUSED to repair the phone because apparently 'the device was originally purchased in USA'. I spent hours talking to multple support reps about this to no avail.
My only option available is to fly to America and go to an authorized repair center to let them pair the stupid compenent to the motherboard. They told me to send it to a family or friend in the USA who could send the phone in for repair. It's a complete joke.
I believe there are third party tools out there to pair the components for iPhones, but i'm not aware of any such tool available for Pixel's (yet). Hopefully someone leaks the official tool or a third party tool is released...

Or ship it to someone state side and have them do it. Know anyone over here? Likely costs more than a new phone...