TMobile No Longer Carries HTC 10 - HTC 10 Questions & Answers

Anyone know why Tmobile stopped carrying the HTC 10?

Due to the enormous failure of the m9 from last year and poor sales, tmobile stopped carrying htc devices in store. And now it seems they dont even carry them at all. Due to poor demand and low sales.

bynarie said:
Due to the enormous failure of the m9 from last year and poor sales, tmobile stopped carrying htc devices in store. And now it seems they dont even carry them at all. Due to poor demand and low sales.
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I figured as much. Thanks.

I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.

M9guy said:
I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.
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nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.

Will be available soon
Chord_Hugo87 said:
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.
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http://www.tmonews.com/2016/07/htc-10-disappears-t-mobile-online-store-t-mo-says-itll-return/
It's an old post though, hope still valid.

M9guy said:
I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.
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Actually no, I am an HTC fan. I have the m9 and m10. And low sales and low demand ARE the reason tmobile does not carry htc devices in store. Per several tmobile employees. I also live in Ohio and had to order mine online. Hopefully with the success of the 10, tmobile will start to carry them in store again.

Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk

They are likely just getting small amounts, they have been in limited quantities since launch often showing as back order with 8+ week shipping estimates. About two weeks back they popped back up showing as in stock and I was able to grab one, probably pulled the website listing when sold out. There may be a very small amount reserved for telesales department and worth the try if you really want one.

richii0207 said:
Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk
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Exactly too many samsung boys or samsung employees looking to put down Htc. As I said they are probably out of stock as the same thing happened a while back.
---------- Post added at 01:10 AM ---------- Previous post was at 01:07 AM ----------
Chord_Hugo87 said:
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.
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Uh no its not the web site is out of stock check again its because they sold out not because of low sales. Please do not spread unsubstantiated rumors. The sales of the 10 are not bad and tmobile is still selling it, call tmobile and ask...
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bynarie said:
Actually no, I am an HTC fan. I have the m9 and m10. And low sales and low demand ARE the reason tmobile does not carry htc devices in store. Per several tmobile employees. I also live in Ohio and had to order mine online. Hopefully with the success of the 10, tmobile will start to carry them in store again.
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You cant believe employees at any store to actually have a clue to what is going on. Call tmobile and they will tell you the opposite and tell you not to listen to rumors from employees at any store.

**Dark Star ** said:
Anyone know why Tmobile stopped carrying the HTC 10?
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I've contacted both T-Mobile and HTC neither has a true answer. I reached out to head guy of T-Mobile and said he is unsure why. My guess is due to a possible manufacturing problem they couldn't keep up. T-Mobile didn't remove stock from stores they just never received a new shipment. There are several stores near me that has them.

I just got my HTC 10 from T Mobile last week. Online store. Traded my S7 Edge for it.
Sent from my HTC 10 using XDA-Developers mobile app

I doubt its poor sales or demand. I was trying to grab one from BestBuy yesterday, instore because their site is sold out, and the rep said they have zero at the warehouse and no BestBuy in Michigan or the five surrounding states have any in stock.
I saw him searching through the computer and the inventory everywhere was all zeros. They took so long to get them in I stopped checking for awhile and now they all dried up.
For the record, I need to purchase it via BestBuy credit which is why I was trying to go there.

emrug said:
http://www.tmonews.com/2016/07/htc-10-disappears-t-mobile-online-store-t-mo-says-itll-return/
It's an old post though, hope still valid.
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richii0207 said:
Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk
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gsxrdennis25 said:
They are likely just getting small amounts, they have been in limited quantities since launch often showing as back order with 8+ week shipping estimates. About two weeks back they popped back up showing as in stock and I was able to grab one, probably pulled the website listing when sold out. There may be a very small amount reserved for telesales department and worth the try if you really want one.
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M9guy said:
Exactly too many samsung boys or samsung employees looking to put down Htc. As I said they are probably out of stock as the same thing happened a while back.
---------- Post added at 01:10 AM ---------- Previous post was at 01:07 AM ----------
Uh no its not the web site is out of stock check again its because they sold out not because of low sales. Please do not spread unsubstantiated rumors. The sales of the 10 are not bad and tmobile is still selling it, call tmobile and ask...
---------- Post added at 01:12 AM ---------- Previous post was at 01:10 AM ----------
You cant believe employees at any store to actually have a clue to what is going on. Call tmobile and they will tell you the opposite and tell you not to listen to rumors from employees at any store.
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I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.

I reached out to them asking if they were still selling it and if they planned to continue supporting the device with updates and got a response of:
"Hey Bill I hear you! I did some research with our teams here and I was not able to find anything indicating that we will not be supporting the HTC 10 It is currtently out of stock on our site, but we are planning on having it available again. We do not have any information yet when it will be available in stock again for order. Thanks again for checking with us on this! Let me know if there is anything else that I can take care of for you! *TimothyR"
I will say it's a bit concerning if they do get rid of it like this (like the Sony Xperia Z3 disappearing very unceremoniously from T-Mobile's site), we may also see no further updates of firmware, etc for the T-Mobile HTC 10 either, as I seem to remember them discontinuing updates on the Z3 after they stopped carrying that as well.
Only reason I am skeptical to believe them is that I've never seen a device that is "out of stock" just stop showing up on their site altogether. Usually it says "out of stock" with either a release time expected or "unknown"...

Chord_Hugo87 said:
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.
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I can make my own assumption as well and negate what T-Mobile officially said regarding their site.
What if nobody bought it from T-Mobile because they instead bought it from HTC directly. Let's face it, what is the point of paying full price from T-Mobile when you can just buy it from HTC which comes with uh-oh. It's not like T-Mobile has any contract prices (subsidie) or promotions other than Jump anyway. It was available on HTC.com before T-Mobile anyways. Maybe T-Mobile knew that it couldn't really compete so that's why it included a few charger and case?
Sent from my HTC6545LVW using Tapatalk

richii0207 said:
what is the point of paying full price from T-Mobile when you can just buy it from HTC which comes with uh-oh.
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Your every day average consumer will purchase the device directly from their carrier and the thought of buying directly from the manufacturer never even crosses their mind. Furthermore, by purchasing from the carrier you are able to make payments and, like you mentioned, you're paying the same price anyway... would you rather pay ~$28/mo for 2 years or ~$700 all at once?

tkoreaper said:
Your every day average consumer will purchase the device directly from their carrier and the thought of buying directly from the manufacturer never even crosses their mind. Furthermore, by purchasing from the carrier you are able to make payments and, like you mentioned, you're paying the same price anyway... would you rather pay ~$28/mo for 2 years or ~$700 all at once?
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They both offer monthly installments. So maybe people shouldn't make assumptions and just pay attention to the facts, which was given by T-Mobile? I mean, what goes to show whose assumptions are correct when we don't have any facts for the matter?
The point I was making (and why I made that post) was what makes my assumptions any less credible than others who also make "claims" without knowing the actual, real reason.
Main point is: Be helpful and provide information when you know facts instead of misleading through assumptions. What if they buy an alternative to the 10 based on what was said, later to find out it was a glitch as they said. Now someone's assumption just costed that person several hundred dollars. I like to be considerate of others, especially when it comes to financial choices.
Sent from my HTC6545LVW using Tapatalk

richii0207 said:
They both offer monthly installments.
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I don't see anything about making payments from HTC unless you're talking about PayPal Credit for which you'll pay interest on if you don't pay it off in a year rather than 2 years through the carrier.

Chord_Hugo87 said:
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.
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You should not be spreading rumors as your just guessing and you have no facts to support one word of what you said so everything you said was 0% based on facts so you cant say this was due to low sales. And this whole thread should be deleted because its a statement saying tmobile stopped selling the Htc 10 and not saying I think they might have. When you list something like that your saying its true then you should have the facts to back it up and that documentation was not provided as until it is then it does not exist and is nothing more than an unsubstantiated rumor.

Related

T-Mobile you SUCK!

today I went to a T-Mobile store in Bellueve to see if it is true that you will never find a Windows Phone 7 on display. As I was looking around for Windows Phone 7, I did not see any Windows Phone 7. All I see were shevels and display of android phones. I made an attempt to ask one of the salesclerk, and told me because Windows phones aren't selling, they didn't want to waste the shelf display. I am really upset at T-Mobile, and I think Microsoft should investigate into this practice. No wonder their phones are not selling.
When I went to try the HD7 back at the end of November they had two phones on display, they even had and HD2 on display.
makoute said:
When I went to try the HD7 back at the end of November they had two phones on display, they even had and HD2 on display.
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I bought mine via Amazon wireless, with T-Mobile contract. I am very disappointed that I am thinking about canceling my contract with them, but I must find ways to cancel without getting charge.
You guys shouldn't complain; I'm on ATT... All thre really do is push their ****y iPhone as much as possible ...
Sent from my GT-I9000 using XDA App
Weird, the T-Mobile store in my City had the HD7 plastered everywhere.
I have noticed a difference with att stores and att authorized stores which look like an att store but they are privately owned. I assume it is the same with T-mobile. The authorized stores will push there highest end phones that are not neccesarily the newest or best phone out considering they want to rid their inventory; so they will try to sell you anything high end that most of the time they have little to no knowledge about haha.
timur525 said:
You guys shouldn't complain; I'm on ATT... All thre really do is push their ****y iPhone as much as possible ...
Sent from my GT-I9000 using XDA App
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Gonna have to call shenanigans. Almost every decent AT&T store I've been in has a display unit for pretty much every phone they carry barring maybe a few feature phones and dumbphones. But as far as smartphones go, they almost always have at least 1 display unit for every phone.
I used to have AT&T, so I've been in a LOT of AT&T stores
T-Mobile stores are just full of lazy employees. There's a 50% chance the phone you want to try will either not be on display, or the reps unplugged it and let the battery run out.
I don't know. Around me I have four T-Mobile stores. Each one has a Vibrant, MT4G, HD2 and HD7 running side-by-side. Only one store had the HD7 not working because it was played with so much that it was always in need of a charge.
The problem at these stores is that they were selling the HD7s, but most of them were returned within days of the purchase. According to the sales people the reasons varied. I think most of them were returned because they weren't what people were expecting. However, the sales people were actively pushing it over the Android phones.
Ut0p1a said:
today I went to a T-Mobile store in Bellueve to see if it is true that you will never find a Windows Phone 7 on display. As I was looking around for Windows Phone 7, I did not see any Windows Phone 7. All I see were shevels and display of android phones. I made an attempt to ask one of the salesclerk, and told me because Windows phones aren't selling, they didn't want to waste the shelf display. I am really upset at T-Mobile, and I think Microsoft should investigate into this practice. No wonder their phones are not selling.
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Uh, the Bellevue (Factoria) has an HD7 on display. It's on the left hand side of the store when you walk in.
The RTC store has one on the left hand side of the store on the upper display when you walk in the door from the main street.
Are you referring to the Bell Square store? While I can't vouch for it, I'm quite confident that they have one on display. Since I'll be there tomorrow, I'm more than happy to take a photo of it.
Cheers!
Ut0p1a said:
today I went to a T-Mobile store in Bellueve
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which exact t-mobile bellevue store did you go to?
exact location is needed.
The T-mobile store in my area isn't even selling WP7 devices, but all the Tmo Stores in the City over have the glass covered with ads. I think it has something to do with whethers its an authorized reseller or an official store. Because T-mobile will market every device. Unlike official stores, authorized resellers will only sell what they see fit. Couple years back the same store in my area would sell the G1 and stop selling sidekicks.
really... we need two of these threads?
mod please merge with http://forum.xda-developers.com/showthread.php?p=10074229
These type if things happen to all the newcomer OSes. It happened to WebOS on Verizon, Android on AT&T somewhat, etc. While reps should be objective and respond to the customers needs, anytime you have something that isn't understood and you have humans with preferences this will always be the outcome. Just give time for Windows Phone 7 to mature and I'm sure the attitude will Change.
Sent from my SAMSUNG-SGH-I897 using XDA App
Pretty sure the OP is just trolling. They haven't come out and said which store they sven visited and I've been to one of the two in Bellevue.
Sent from my PC36100 using XDA App

Best Buy $200 gift card offer & Verizon

Anybody know yet if full price purchases are included, or upgrades only? No consistent answer from BB yet and not a peep from Samsung. More and more this seems like a "shoot from the hip" effort by Samsung with little thought other than a knee jerk response to try and stem the market-share bleeding due to the iPhone 6 and the iPhone Plus Bendy.
rushless said:
Anybody know yet if full price purchases are included, or upgrades only? No consistent answer from BB yet and not a peep from Samsung. More and more this seems like a "shoot from the hip" effort by Samsung with little thought other than a knee jerk response to try and stem the market-share bleeding due to the iPhone 6 and the iPhone Plus Bendy.
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Hi there, @rushless - Please post questions in the Q&A section - thanks.
The $200 gift card only applies if you TRADE IN an existing smartphone. I don't believe it excludes phones purchased at full cost, but I'm not 100% certain.
The gift card is a Best Buy thing, so I'm not sure why you're expecting Samsung to chime in. Samsung is offering their own similar promotion, however. If you activate a new Note 4 and trade in an existing smartphone elsewhere, Samsung will cut you a check for $200 - $(trade in value of phone), provided you send them proof.
Samsung is working with best buy on this one, so we get the best buy $200 gift cert. Instead of the $200 rebate check.
That works for me, since we'll get the full purchase amount on our best buy credit cards, and will earn reward zone credits based on that amount. ($20 on two phones, I I'll turn around and just apply the gift cert. In store as a payment on our credit card once we complete the sale.
The deal only works with a two year contract. That is how the process works and was verified by Best Buy and how their sales system is set up. Samsung regional rep also confirmed that is how Best Buy is doing it.
Samsung also stated that is how it should work for everyone else, but by the way Samsung set the process up for the others, not sure how they can control that. Looks like Samsung is going to have a big cluster
fook on their hands.
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
sidthekid28 said:
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
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Yes, confirmed, same thing happened here today. It kind of a surprise for both me and the sale guy.
sidthekid28 said:
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
Click to expand...
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I just checked online, and it looks like the preorders are blocked online as well now. could be they are sold out already, which is odd, because our local store has very few preorders.
I wonder if you could preorder at our store and have it moved to your local store?
Gareee said:
I just checked online, and it looks like the preorders are blocked online as well now. could be they are sold out already, which is odd, because our local store has very few preorders.
I wonder if you could preorder at our store and have it moved to your local store?
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It HAS to be a technical problem!!! The manager I spoke to said each store has their own separate limit so I really doubt that is the issue here... I am going to be so pissed off if I don't get in on this promotion... the girl that helped me said they literally had like NO pre-orders so far... there is NO way this is a limit issue... Hopefully I will have better luck tomorrow and I will report back..
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buhohitr said:
Yes, confirmed, same thing happened here today. It kind of a surprise for both me and the sale guy.
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What is your location??? I tried today at the Deptford, NJ store... I find it weird that it happened to us both on the same day at almost the same exact time... this is leading me to believe it was a system issue and not a sell-out issue... I am hopeful for better results at the Mt. Laurel, NJ store tomorrow...
sidthekid28 said:
It HAS to be a technical problem!!! The manager I spoke to said each store has their own separate limit so I really doubt that is the issue here... I am going to be so pissed off if I don't get in on this promotion... the girl that helped me said they literally had like NO pre-orders so far... there is NO way this is a limit issue... Hopefully I will have better luck tomorrow and I will report back..
---------- Post added at 08:12 PM ---------- Previous post was at 08:11 PM ----------
What is your location??? I tried today at the Deptford, NJ store... I find it weird that it happened to us both on the same day at almost the same exact time... this is leading me to believe it was a system issue and not a sell-out issue... I am hopeful for better results at the Mt. Laurel, NJ store tomorrow...
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I'm in Wilmington, DE. The only advantage getting from BestBuy is you get the money right away. We can get the promotion from everywhere because the promotion is run by Samsung, so I'm not sweating. I think BB stopped this globally for Verizon note 4, they removed the preorder option from the website, however, not for AT&T and others.
buhohitr said:
I'm in Wilmington, DE. The only advantage getting from BestBuy is you get the money right away. We can get the promotion from everywhere because the promotion is run by Samsung, so I'm not sweating. I think BB stopped this globally for Verizon note 4, they removed the preorder option from the website, however, not for AT&T and others.
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Verizon note 4 was never on the website for pre-order... i checked every single day for the past 3 weeks, so they did not remove anything, it was never there... and I am still betting on something wrong with the system... I am not waiting for a check from samsung that might not even come for 6-8 weeks, BB HAS TO HONOR THE ADVERTISEMENT CONSIDERING THEY ARE STILL PUTTING THAT FRIGGIN SIGN OUTSIDE EACH MORNING RIGHT NOW. I GUARANTEE YOU I GET THEM TO TAKE MY PRE ORDER ONE WAY OR ANOTHER. WATCH ME.
According to a Samsung chat I had yesterday, the $200 off the note 4 with a old phone DOES work when buying note 4 at full price. Just had a chat yesterday. Best buy did tell me it had to be upgrade but straight Samsung, they said it works full retain at Best Buy.
Sent from my VS985 4G using XDA Free mobile app
Full price should work, with caveat
So if you check out the fine-print on the best buy preorder site (can't post the link because I'm a lurker...) it does not say you have to sign a new 2-year agreement. There IS another Best Buy site that indicates "must be eligible for upgrade," but does NOT explicitly state that you have to sign a new agreement. I'll be picking up my pre-ordered full-price (no new contract) Verizon Note 4 tomorrow around noon Eastern, and hope they don't try to insist a new contract is necessary for the $200 trade-in deal (I am eligible for an upgrade, but want to keep my unlimited data). If they do, I'll be calling my state attorney general to complain. I am not a lawyer, but the fine print published online does not indicate a new carrier agreement is necessary, nor does it point to a location where such a statement is made.
sablazo said:
So if you check out the fine-print on the best buy preorder site (can't post the link because I'm a lurker...) it does not say you have to sign a new 2-year agreement. There IS another Best Buy site that indicates "must be eligible for upgrade," but does NOT explicitly state that you have to sign a new agreement. I'll be picking up my pre-ordered full-price (no new contract) Verizon Note 4 tomorrow around noon Eastern, and hope they don't try to insist a new contract is necessary for the $200 trade-in deal (I am eligible for an upgrade, but want to keep my unlimited data). If they do, I'll be calling my state attorney general to complain. I am not a lawyer, but the fine print published online does not indicate a new carrier agreement is necessary, nor does it point to a location where such a statement is made.
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Click to collapse
Upgrade eligibility means your line is nearing the end of its service agreement and you qualify for subsidized pricing. Both youmention are saying the same thing. The promotion requires a 2 yr agreement and trade in of any working device in the best buy trade in system. I used to work for best buy as a mobile phones sales lead on and off over the years as s part time job.
I traded in my S5 today. Got $245 for it. I paid $250 for it off of Clist 3 weeks ago and got 2 otter box cases, 64GB micro SD card and two chargers so I can sell the cases and the chargers if I want. BestBuy matched Verizon's $699 price and I got $245 off instantly for my trade-in. Walked out the door paying $494. I have mine on the Verizon Allset prepaid plan.
No upgrade or new activation here and I got the $200 off plus they matched Verizon at $699 and the manager told me to keep my trade-in. He tried to pull that BS with upgrade but he changed his mind about 5 minutes later. Out the door at $482
wolfeyes30 said:
No upgrade or new activation here and I got the $200 off plus they matched Verizon at $699 and the manager told me to keep my trade-in. He tried to pull that BS with upgrade but he changed his mind about 5 minutes later. Out the door at $482
Click to expand...
Click to collapse
Just curious. $699-$200=$499. How do you get out the door at $482?
alnova1 said:
Just curious. $699-$200=$499. How do you get out the door at $482?
Click to expand...
Click to collapse
Sorry...I had the $50 gift card from pre-order. Actually $532 cuz the $50 was my money anyway. Shouldn't post when buzzed...sorry [emoji1]
wolfeyes30 said:
Sorry...I had the $50 gift card from pre-order. Actually $532 cuz the $50 was my money anyway. Shouldn't post when buzzed...sorry [emoji1]
Click to expand...
Click to collapse
Oh ok. I thought somehow I may have gotten screwed.

how to claim free charger and ice view case?

Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?
ErickF said:
Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?
Click to expand...
Click to collapse
https://htc10offer.htcpromotions.com/#/submission1
anyone know the offer code? i can't track my status without this code.
nofroyo said:
anyone know the offer code? i can't track my status without this code.
Click to expand...
Click to collapse
57005
Sent from my HTC 10 using Tapatalk
Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app
razrlover said:
Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I redeemed mine on launch day and it's still showing pending approval on HTC's site. Even though it said redeem by 6/20 you should have still redeemed it when you got the phone, really no reason to have waited.
Is there a way to track the free gift ?
أرسلت من Nexus 6P بإستخدام تاباتلك
I contacted HTC and they said it can take 3 weeks to process and verify the request
Sent from my HTC 10 using XDA-Developers mobile app
I submitted on the 22nd and it still says pending. The big bummer is my in-box charger was DOA, so I've been using my V10 charger. I'm hearing horror stories about non approved chargers messing up the 10. I've been meaning to go back to T-Mo and see if they can just throw me a new charger.
I ordered mine on launch day but didn't receive it till the following week. Tracking the submission request it says approved on June 4th so we'll see what happens.
Naturally, the day after I email customer service (got no response), the status changed to approved.
I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk
kamots said:
I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?
scothern99 said:
Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?
Click to expand...
Click to collapse
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Click to expand...
Click to collapse
I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.
scothern99 said:
I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.
Click to expand...
Click to collapse
I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..
Vonrottes said:
I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..
Click to expand...
Click to collapse
Thank you for the info. Like I said I had been dealing with some serious crap from T-Mobile for weeks and have a direct line to the executive office because of it. I was letting her know how the central ohio market got screwed because of how it was handled and communicated. That has been my biggest issue with them.
I was simply wanting to provide that info to them so that T-Mo can work to improve its customer service. Tired of getting crap every time I have to talk to them about anything.
Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Click to expand...
Click to collapse
No it won't. That's
why I didn't bother.
Sent from my HTC 10 using Tapatalk
just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol
nofroyo said:
just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol
Click to expand...
Click to collapse
I got one of those 8 hours ago myself.

Low sales of HTC 10

Was the selling price set too high?
Sent from my HTC6545LVW using Tapatalk
What is your documented source that Htc 10 sales are low ? And low compared to what ? And you get what you pay for, compared to an S7 the prices are more than fair when you figure you get an unlocked bootloader and you get one year of free UH OH protection ask samsung if they will give you a warranty like that and they will just laugh so yes you get what you pay for.
M9guy said:
What is your documented source that Htc 10 sales are low ? And low compared to what ? And you get what you pay for, compared to an S7 the prices are more than fair when you figure you get an unlocked bootloader and you get one year of free UH OH protection ask samsung if they will give you a warranty like that and they will just laugh so yes you get what you pay for.
Click to expand...
Click to collapse
I assume this would be related to T-Mobile apparently dropping the HTC 10 from their stores.
No big tech advantage to its competitors, insufficient marketing budget, heavily relies on outsourcing components (higher cost). Now even their software is fading its charm.
I paid $840 AUD a month or so ago.
fabricated paradox said:
I assume this would be related to T-Mobile apparently dropping the HTC 10 from their stores.
Click to expand...
Click to collapse
There are people saying they bought theirs at tmobile stores so where is your documentation that tmobile stores stopped carrying it ? If you have no proof then its a rumor.
---------- Post added at 02:45 AM ---------- Previous post was at 02:32 AM ----------
TeroZ said:
No big tech advantage to its competitors, insufficient marketing budget, heavily relies on outsourcing components (higher cost). Now even their software is fading its charm.
Click to expand...
Click to collapse
Most run the same 820 processor so they all pretty much have no tech advantage over any other competitor. Yes some have a lot bigger marketing budget and yes too many people fall for advertising gimmicks and blindly purchase without making an informed decision on which item is a better purchase meaning faster and if your on xda that pretty much means a better phone for you would be one comes unlocked and has a good dev following. They all outsource components yes one makes processors and their own screens probably because they make tv's, but they also used the 820 processor also the same exact one as the Htc 10 in their flagship phone here in the USA. On the software part Google has fine tuned so many things that the stock google apps work fine and it makes no sense ie yes sense lol to put double the apps lol. And people prefer a cleaner Google experience such as Motorola has and now Htc has skimmed back too, most people like that the Htc sense is cleaner and more lean now over the past versions. I have had a new model of Htc phone every year ever since the Evo 4g came out and I think as many do that their software is just as smooth as butter.
M9guy said:
There are people saying they bought theirs at tmobile stores so where is your documentation that tmobile stores stopped carrying it ? If you have no proof then its a rumor.
Click to expand...
Click to collapse
Here:
http://androidcommunity.com/t-mobile-drops-htc-10-like-a-hot-potato-after-only-2-months-20160812/
and here:
http://phandroid.com/2016/08/11/tmobile-no-longer-selling-htc-10/
and here:
http://bgr.com/2016/08/12/htc-10-t-mobile-bye-bye/
and here:
https://9to5google.com/2016/08/11/t...ing-the-htc-10-just-two-months-after-release/
Proof enough?
Especially since people have posted about this on another xda forum on the 5th
http://forum.xda-developers.com/htc-10/help/tmobile-longer-carries-htc-10-t3433653
which was 6 days before these reports even came out, so those were rumors.
I could expect such poor business decisions from a company like tmobile. They are no better than sprint both lie about coverage they do not even have, even sprint has better coverage than tmobile here in Ohio. I have to go 20 miles to get any signal from tmobile and I"am on an Ohio state route highway. Tmobile had the cheap thing to steal customers which they are no longer the cheapest since prepaid verizon mvno's have stepped up like Total wireless which uses verizon towers and offers Unl talk & text with 5 gigs of verizon Lte data for $35 a month with extra data able to be purchased, or Straight talk get Unl talk & text with 10 gigs of verizon Lte data for $55 a month and these are all verizon towers not tmobiles go 20 miles to get signal.
This is just sad because Htc makes good phones and too many people are blind sheep drinking the Koolaid fed to them by samsung and apple. Maybe we will get lucky and Google will buy Htc. I think selling off Motorola was a mistake so maybe they can save Htc.
DUTCH Van Atlanta said:
Here:
http://androidcommunity.com/t-mobile-drops-htc-10-like-a-hot-potato-after-only-2-months-20160812/
and here:
http://phandroid.com/2016/08/11/tmobile-no-longer-selling-htc-10/
and here:
http://bgr.com/2016/08/12/htc-10-t-mobile-bye-bye/
and here:
https://9to5google.com/2016/08/11/t...ing-the-htc-10-just-two-months-after-release/
Proof enough?
Click to expand...
Click to collapse
They either had no source or they even used reddit (LOL). To be honest, those sites have a bunch of so-called "journalists" or "editor" that just copy and paste anything that they read from another site to make some sort of publicity.
Sent from my HTC6545LVW using Tapatalk
richii0207 said:
They either had no source or they even used reddit (LOL). To be honest, those sites have a bunch of so-called "journalists" that just copy and paste anything that they read from another site just to make some sort of publicity.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
That was my thinking also I just didnt say anything. I would not call then reputable sources. The stupid part of it is that tmobile took them off their web site a while back and said they were just out of stock. So who knows, maybe someone that talk to tmobile customer service directly and asked can chime in, apparently tmobile going by what happened before has no clue what they are doing.
richii0207 said:
They either had no source or they even used reddit (LOL). To be honest, those sites have a bunch of so-called "journalists" or "editor" that just copy and paste anything that they read from another site to make some sort of publicity.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
M9guy said:
That was my thinking also I just didnt say anything. I would not call then reputable sources. The stupid part of it is that tmobile took them off their web site a while back and said they were just out of stock. So who knows, maybe someone that talk to tmobile customer service directly and asked can chime in, apparently tmobile going by what happened before has no clue what they are doing.
Click to expand...
Click to collapse
http://www.androidauthority.com/t-mobile-drops-htc-10-709473/
Fell in love when I first saw the HTC 10. It's a piece of fine jewelry and is a pleasure to use. Bought it from Verizon when it was first offered. Paid US $545 ($645 retail price less $100 special promo). At that time HTC web site was offering the 10 for $699. Yes, price does make a difference.
Sent from my HTC6545LVW using Tapatalk
sacguam said:
Fell in love when I first saw the HTC 10. It's a piece of fine jewelry and is a pleasure to use. Bought it from Verizon when it was first offered. Paid US $545 ($645 retail price less $100 special promo). At that time HTC web site was offering the 10 for $699. Yes, price does make a difference.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Yep. In Canada, only one carrier has it (not mine), so I bought the unlocked version. $999 CAD +tax and $10 delivery = $1130.08 CAD
I would say that would put people off from buying it in Canada, unless you happen to be on the Bell network, and can get it subsidized on a new plan.
xunholyx said:
http://www.androidauthority.com/t-mobile-drops-htc-10-709473/
Click to expand...
Click to collapse
That's a much better source. Looks like they don't have the inventory to meet online demands. Odd for the editor to put a misleading title and have contradictory information in their article as it says they still are selling them in their stores. -_-
Sent from my HTC6545LVW using Tapatalk
Rumor has it that HTC will be manufacturing the upcoming Google Nexus phones code named Sailfish and Marlin. This will probably uncut what remaining demand that exists for the 10.
Sent from my HTC6545LVW using Tapatalk
richii0207 said:
That's a much better source. Looks like they don't have the inventory to meet online demands. Odd for the editor to put a misleading title and have contradictory information in their article as it says they still are selling them in their stores. -_-
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Of course they are still selling it in stores.........................................................................until they run out of stock.
LOL
Should they just throw the unsold phones into the trash?
EDIT: quoted from that article
"The HTC 10 has been pulled from T-Mobile’s online offerings and T-Mobile staff have confirmed that no more stock will be delivered to brick and mortar stores."
xunholyx said:
Of course they are still selling it in stores.........................................................................until they run out of stock.
LOL
Should they just throw the unsold phones into the trash?
EDIT: quoted from that article
"The HTC 10 has been pulled from T-Mobile’s online offerings and T-Mobile staff have confirmed that no more stock will be delivered to brick and mortar stores."
Click to expand...
Click to collapse
Yet, their "source" says they do not have inventory to support online orders. Nothing about "The HTC 10 has been pulled from T-Mobile’s online offerings and T-Mobile staff have confirmed that no more stock will be delivered to brick and mortar stores."
That's the contradictory element of the article I was referring to, which was in the same comment you quoted.
I find it important to read an article and look at it's reference to see how reliable it is. It's not a good idea to just read an article and take their word for it just because they check marked the "include source(s)" box on their editor guidelines. Especially when it comes to phone tech. Phone tech news have, by far, the worst "editorial" pieces I have ever seen, it's quite embarrassing.
Sent from my HTC6545LVW using Tapatalk
richii0207 said:
Yet, their "source" says they do not have inventory to support online orders. Nothing about "The HTC 10 has been pulled from T-Mobile’s online offerings and T-Mobile staff have confirmed that no more stock will be delivered to brick and mortar stores."
That's the contradictory element of the article I was referring to, which was in the same comment you quoted.
I find it important to read an article and look at it's reference to see how reliable it is. It's not a good idea to just read an article and take their word for it just because they check marked the "include source(s)" box on their editor guidelines. Especially when it comes to phone tech. Phone tech news have, by far, the worst "editorial" pieces I have ever seen, it's quite embarrassing.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Amen brother you hit the nail right on the head. Until I see it on the majors news and from quite a bit more reputable sources then I will take it with a grain of salt until then, because if this were true then it would be all over the news and not just on questionable sites that do not have the reputation for having creditable news ie like cnn, cnbc, and so on. Not just sites that mostly do rumors on phone tech due out where they confuse reality with fantasy...
---------- Post added at 03:26 PM ---------- Previous post was at 03:19 PM ----------
xunholyx said:
Of course they are still selling it in stores.........................................................................until they run out of stock.
LOL
Should they just throw the unsold phones into the trash?
EDIT: quoted from that article
"The HTC 10 has been pulled from T-Mobile’s online offerings and T-Mobile staff have confirmed that no more stock will be delivered to brick and mortar stores."
Click to expand...
Click to collapse
If this were the case they would still have them on their web site to sell off their remaining stock correct ? So that blows a big hole in your theory about just selling off stock in stores also the store stock might go back to their warehouses most likely to be sold off on their web site possibly at a discount to clear them out. So them being off the web site and still in stores makes it sound more like a supply issue and tmobile is out of stock again on their web site just as they were before then went back up on their web site for sale when they were back in stock as this just happened a while back so its very likely it happened again. And since this was never on any major news networks yes it could just be rumors.
---------- Post added at 03:33 PM ---------- Previous post was at 03:26 PM ----------
sacguam said:
Rumor has it that HTC will be manufacturing the upcoming Google Nexus phones code named Sailfish and Marlin. This will probably uncut what remaining demand that exists for the 10.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Possibly but its also possible that they wont as many people like sd card slots and Google likes to shoot themselves in the foot and deliberately leave out features that most other flagship phones have which is stupid but yes people like to use sd cards and Google does not care so we will see how many want to give up sd card slots to get a new Nexus, and sales of Nexus devices have never been that substantial. But reports rumors that is list that the Sailfish the S1 has speeds that surpass the new note 7 due out so maybe the Nexus devices will hurt samsung note 7 and s7 sales just as possible.
---------- Post added at 03:37 PM ---------- Previous post was at 03:33 PM ----------
xunholyx said:
Yep. In Canada, only one carrier has it (not mine), so I bought the unlocked version. $999 CAD +tax and $10 delivery = $1130.08 CAD
I would say that would put people off from buying it in Canada, unless you happen to be on the Bell network, and can get it subsidized on a new plan.
Click to expand...
Click to collapse
Couldnt you have bought a new unlocked version on Ebay or another retailer at a discount ? Or is the conversion from CAD to USD going to make it just as much ?
M9guy said:
Amen brother you hit the nail right on the head. Until I see it on the majors news and from quite a bit more reputable sources then I will take it with a grain of salt until then, because if this were true then it would be all over the news and not just on questionable sites that do not have the reputation for having creditable news ie like cnn, cnbc, and so on. Not just sites that mostly do rumors on phone tech due out where they confuse reality with fantasy...
Click to expand...
Click to collapse
Laugh My A** OFFFFFF!!!!!
Do you really think CNN is going to do a report on something like this?
Do you think HTC is still that big a company that if a carrier doesn't stock it, they'll do a feature?
Did they do a big story about how AT&T wasn't going to carry the 10?
You are adorable.
They aren't shipping them because their warehouses are empty of them.
They are still in SOME stores because it is leftover stock. They will sell those and that will be it.
It is painfully obvious from the link I provided. Which also had the reporter calling T-Mobile and having them confirm, plus screenshots of a twitter conversation with T-Mo where the same was confirmed.
Here's something simple for you. Call T-Mo yourself, and ask them.
The way you and @richii0207 are denying facts and sticking to your guns makes me believe that you are probably voting for Trump come November
xunholyx said:
Laugh My A** OFFFFFF!!!!!
Do you really think CNN is going to do a report on something like this?
Do you think HTC is still that big a company that if a carrier doesn't stock it, they'll do a feature?
Did they do a big story about how AT&T wasn't going to carry the 10?
You are adorable.
They aren't shipping them because their warehouses are empty of them.
They are still in SOME stores because it is leftover stock. They will sell those and that will be it.
It is painfully obvious from the link I provided. Which also had the reporter calling T-Mobile and having them confirm, plus screenshots of a twitter conversation with T-Mo where the same was confirmed.
Here's something simple for you. Call T-Mo yourself, and ask them.
The way you and @richii0207 are denying facts and sticking to your guns makes me believe that you are probably voting for Trump come November
Click to expand...
Click to collapse
Its news if its true as I"am sure some would cover it just because some want to be naive and drink the Kool-aid these rinky dink so called Journalist on these rumor sites want to post. Most Journalist would call them hacks or bottom feeders that regurgitate any rumors that they hear and the others just following thinking gee if those guys published that than we can too lol they are a joke and anyone that believes them is naive.
And omg I never said do a feature lol you really like to blow things out of proportion just to aid to your own ego like omg buddy are you for real lol.
And the At&t not carrying the 10 was all over not just on a few hack rumor sites lol you are just too ridiculous lol.
If they had stopped selling them the stores would send the stock back I know retail and business lol the stores would be the first to lose stock lol the web site would stay with them for sale until they are gone because web site sales gives the highest return as there are less wages involved that is why most carriers have better deals on phones on their web sites such as verizon you might save $100 on their web site over buying even in a corporate store I have saved a lot more myself buying off their web site over their corporate stores and dealers are even higher.
Gee and why did tmobile remove them from their web site then put back up after back in stock that is legitimately documented on the net and from more than hack rumor web sites.
Once again your talking about a reporter on a hack rumor based web site not any kind of legit news site what so ever.
I"am not calling tmobile why dont you as I would never use their 3rd rate service that you have to go 20 plus miles to get their signal on an Ohio state route highway that is a joke lol. I pay less for verizon coverage than what they charge lol.
And no your the sheep that would vote for trump as he is a pompus a** and only likes to brag about how much hes worth when he filed for bankruptcy how many times causing tax payers to lose millions on casinos that he filed on then he turns around and opens more casinos lol. Hes a joke and has a bad temper and he wants to cut taxes on businesses which makes himself and other rich people more money lol yes he has his own best interests at heart lol. He claims to want to cut down on jobs going out of country but on david letterman years ago he showed his products he sells and letterman brought up they were made in China and other countries he just shrugged his shoulders lol. He changes his views by the minute on what he thinks people want to hear lol. He even called rosey odonell a fat pig right in public forum so no I would never support a fake self important pompus a** like trump.

No stock of V30's at local TMobile store.

So went to my local TMobile store today to pick up a v30, and they have none in stock and then told me they can't sell in store till the 15th. Showed them the tmonews that showed on sale in stores today and they had no idea. Called the store in the next town, they told me they don't go on sale till the 17th. Looks like I'll have to order online as no one knows what's going on. I'm not happy at all.
Update: I've called every store within a 50 Mike radius and not one store had this phone in stock.
Pretty much what to expect in a store ....
Talk to someone on the phone, more likely to waive any fees and throw in overnight shipping.
Same issue here. I've called every store within driving distance and not a single one has them in stock and none of them seem to know when they'll be getting them. It's pretty frustrating.
I had previously made up my mind to go with the V30 with my JUMP! On-Demand, rather than buying the Pixel 2 XL. However, LG's inability to properly launch a phone/stock carrier shelves with their phones on the date that they promised has me re-thinking my decision. LG just may have lost my money with this B.S.
sn0warmy said:
Same issue here. I've called every store within driving distance and not a single one has them in stock and none of them seem to know when they'll be getting them. It's pretty frustrating.
I had previously made up my mind to go with the V30 with my JUMP! On-Demand, rather than buying the Pixel 2 XL. However, LG's inability to properly launch a phone/stock carrier shelves with their phones on the date that they promised has me re-thinking my decision. LG just may have lost my money with this B.S.
Click to expand...
Click to collapse
If this were an iPhone or a Galaxy phone, TMobile employees would be tripping over themselves to sell you one. With this they don't even seem to care.
Update: take a look at TMobile's Twitter feed. People are pissed.
Two closest stores to me said they never recieved any units.
Sent from my LG-H932 using Tapatalk
I've been searching all morning in the San Mateo CA area, and nobody has them in stock. Each person keeps telling me next week. I correct them and tell them it's released today, then they check and confirm it's indeed released but they don't carry it yet. Call customer service, blah blah blah. What a shame that LG can't get this launch right.
Moostafa29 said:
I've been searching all morning in the San Mateo CA area, and nobody has them in stock. Each person keeps telling me next week. I correct them and tell them it's released today, then they check and confirm it's indeed released but they don't carry it yet. Call customer service, blah blah blah. What a shame that LG can't get this launch right.
Click to expand...
Click to collapse
I'm pretty sure it's TMobile that **** the bed on this one. AT&T and Verizon have the V30 in stock at their stores.
Funny. I thought i was the only one who felt this way today. I call 90% of all the corporate stores in new york and nj. Even waited for today shipment to arrive and noone got it. They have a paper which claim. The release day is 13.. today. Dont know if is tmobile or lg not suoplying enought unit but base on marketing and how they are handleling the v30 right now is going to be disappointing selling device. Im actually wanted to switch my note 8 for this phone and after spending so many hours i have decided not to get it.
Before u asked. Yes note 8 is better. Already played with the lg v30. But i take the v30 more comfortable size. Hifi dac, non curve screen, right place finger print. Face unlock (WITH SCREEN OFF).
They are getting raked over the coals on this on their FB post. Of course the reps are acting like everything is fine.
CHH2 said:
They are getting raked over the coals on this on their FB post. Of course the reps are acting like everything is fine.
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Link? Curious to see this.
EDIT: Never mind. Found it.
LG doesn't seem to realize how much money they lose by not having their devices available on the launch date that they set with the carrier. It's such a momentum swing in the wrong direction for them. By this time next week, the V30 will have been forgotten in the minds of many because LG failed to get it into the hands of those who will sing it's praises and get more people into stores to buy the phone. The S8 and S8+ were readily available at T-Mobile on their set launch date, as well as the newest iPhone 8's. Which leads me to believe that this is solely on LG and not a screw up by T-Mobile.
Had the Samsung S8 not been available on its release date, I would have gone with a different phone. LG not having the V30 on launch day is going to push many, such as myself, to go a different direction.
LG can't expect to try and keep up with Samsung and Apple by pulling this crap.
sn0warmy said:
Link? Curious to see this.
EDIT: Never mind. Found it.
LG doesn't seem to realize how much money they lose by not having their devices available on the launch date that they set with the carrier. It's such a momentum swing in the wrong direction for them. By this time next week, the V30 will have been forgotten in the minds of many because LG failed to get it into the hands of those who will sing it's praises and get more people into stores to buy the phone. The S8 and S8+ were readily available at T-Mobile on their set launch date, as well as the newest iPhone 8's. Which leads me to believe that this is solely on LG and not a screw up by T-Mobile. Had the Samsung S8 not been available on its release date, I would have gone with a different phone. LG not having the V30 on launch day is going to push many, such as myself, to go a different direction.
LG can't expect to try and keep up with Samsung and Apple by pulling this crap.
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I thought it was just a T-Mobile thing but it looks like someone tried to get a V30+ from Sprint in one of the other threads. They went through the whole process to only find out the only unit in store is the floor model.
CHH2 said:
I thought it was just a T-Mobile thing but it looks like someone tried to get a V30+ from Sprint in one of the other threads. They went through the whole process to only find out the only unit in store is the floor model.
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I went to my local store again and none in stock. They just had me order one and felt so bad about not having them they waived the upgrade fee and overnight shipping. Saved me 45 bucks. Just have to wait now.
justibasa said:
I went to my local store again and none in stock. They just had me order one and felt so bad about not having them they waived the upgrade fee and overnight shipping. Saved me 45 bucks. Just have to wait now.
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I tried the same thing and none of the stores near me had any stock. I did get a chance to play with the store model for about 10 minutes and I was very happy with it. Didn't see any banding at low brightness either!
I guess that I'll go ahead and order online. Too bad that Tmo only has silver to sell as I sure would have loved the black one.
Sent from my G8142 using Tapatalk
psawjack said:
I tried the same thing and none of the stores near me had any stock. I did get a chance to play with the store model for about 10 minutes and I was very happy with it. Didn't see any banding at low brightness either!
I guess that I'll go ahead and order online. Too bad that Tmo only has silver to sell as I sure would have loved the black one.
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And my phone has shipped. Hoping for tomorrow, but will probably be Monday.
Got out of work expecting to pick up one of these bad boys, only to be on the same boat as all of you.
The weird thing is that I spoke to the staff at the tmo near me and they told me that they were going to have the phone today. Today they told me that they received an email regarding the absence of the phones so even they were fooled.
Sent from my G8142 using Tapatalk
psawjack said:
The weird thing is that I spoke to the staff at the tmo near me and they told me that they were going to have the phone today. Today they told me that they received an email regarding the absence of the phones so even they were fooled.
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Did LG finally did some quality control and concluded there are screen issues? And they better delay a week and prevent warranty issues??
1979Sentinel said:
Did LG finally did some quality control and concluded there are screen issues? And they better delay a week and prevent warranty issues??
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That could be the case, and it could explain the huge dealy here in Europe also...
Killua96 said:
That could be the case, and it could explain the huge dealy here in Europe also...
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What do you know about delay in Europe? I live in the Netherlands.
1979Sentinel said:
What do you know about delay in Europe? I live in the Netherlands.
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Only that there absolutely no news on anything, with LG Italy that keeps answering "we'll release informations about price and availability in short time".

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