how to claim free charger and ice view case? - HTC 10 Questions & Answers

Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?

ErickF said:
Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?
Click to expand...
Click to collapse
https://htc10offer.htcpromotions.com/#/submission1

anyone know the offer code? i can't track my status without this code.

nofroyo said:
anyone know the offer code? i can't track my status without this code.
Click to expand...
Click to collapse
57005
Sent from my HTC 10 using Tapatalk

Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app

razrlover said:
Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I redeemed mine on launch day and it's still showing pending approval on HTC's site. Even though it said redeem by 6/20 you should have still redeemed it when you got the phone, really no reason to have waited.

Is there a way to track the free gift ?
أرسلت من Nexus 6P بإستخدام تاباتلك

I contacted HTC and they said it can take 3 weeks to process and verify the request
Sent from my HTC 10 using XDA-Developers mobile app

I submitted on the 22nd and it still says pending. The big bummer is my in-box charger was DOA, so I've been using my V10 charger. I'm hearing horror stories about non approved chargers messing up the 10. I've been meaning to go back to T-Mo and see if they can just throw me a new charger.

I ordered mine on launch day but didn't receive it till the following week. Tracking the submission request it says approved on June 4th so we'll see what happens.

Naturally, the day after I email customer service (got no response), the status changed to approved.

I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk

kamots said:
I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?

scothern99 said:
Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?
Click to expand...
Click to collapse
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere

Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Click to expand...
Click to collapse
I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.

scothern99 said:
I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.
Click to expand...
Click to collapse
I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..

Vonrottes said:
I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..
Click to expand...
Click to collapse
Thank you for the info. Like I said I had been dealing with some serious crap from T-Mobile for weeks and have a direct line to the executive office because of it. I was letting her know how the central ohio market got screwed because of how it was handled and communicated. That has been my biggest issue with them.
I was simply wanting to provide that info to them so that T-Mo can work to improve its customer service. Tired of getting crap every time I have to talk to them about anything.

Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Click to expand...
Click to collapse
No it won't. That's
why I didn't bother.
Sent from my HTC 10 using Tapatalk

just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol

nofroyo said:
just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol
Click to expand...
Click to collapse
I got one of those 8 hours ago myself.

Related

T-Mobile Is playing games with me

Okay So I went in on the 22nd to see if I could get my hands on a Galaxy S3 since I heard the 21st was the release date and they told me, "Only two stores in the city (Houston Texas) got it and the rest of the stores wnt get them untill the 27th" So I was like cool, understandable... Then I asked if there was a waiting list, or if i could put half down... and she said "No its a first come first serve basis its not like the iphone or anything just come early you'll be able to get one" So i call that store again today and they tell me that there IS a waiting list and there are 15 people now ahead of me... (The b*tch will hear it from me later this evening) and they get the phones in shipments of about 10. And now as Im calling around my city NO ONE has the WHITE variant... they said they havent even seen it... I called like 20 different stores and 3 have said they had the white one and the rest of them havent even received it... some said the white one wont come for another 3 weeks WTF is going on!??! IDK what to do.. can somebody in Houston give me suggestions on getting a white galaxy s3 in a timely manner.. ive put my name on several lists around the city already and im just finding out some of the lists only have the blue... what do I do?!?! and what were the two stores that had them? PLEASE HELP!!!
What do you do? You wait until someone has the white version. No one here can really do anything for you.
gabriel713281 said:
Okay So I went in on the 22nd to see if I could get my hands on a Galaxy S3 since I heard the 21st was the release date and they told me, "Only two stores in the city (Houston Texas) got it and the rest of the stores wnt get them untill the 27th" So I was like cool, understandable... Then I asked if there was a waiting list, or if i could put half down... and she said "No its a first come first serve basis its not like the iphone or anything just come early you'll be able to get one" So i call that store again today and they tell me that there IS a waiting list and there are 15 people now ahead of me... (The b*tch will hear it from me later this evening) and they get the phones in shipments of about 10. And now as Im calling around my city NO ONE has the WHITE variant... they said they havent even seen it... I called like 20 different stores and 3 have said they had the white one and the rest of them havent even received it... some said the white one wont come for another 3 weeks WTF is going on!??! IDK what to do.. can somebody in Houston give me suggestions on getting a white galaxy s3 in a timely manner.. ive put my name on several lists around the city already and im just finding out some of the lists only have the blue... what do I do?!?! and what were the two stores that had them? PLEASE HELP!!!
Click to expand...
Click to collapse
Order online.
Sent from my HTC Sensation 4G using xda app-developers app
I think this type of thing is happening across all of the carriers.
Order online!! Received white in 4 days. Ordered on sat, received on Tuesday. Can't beat it!
Took it into my local T-Mobile store and they were drooling because they haven't seen the white version yet.
Sent from my SGH-T999 using xda premium
So you have the phone.. and made this thread today.. so this thread has no point?
You will get your device. Clearly there is more demand than supply. I would order online and wait your turn. The only other option would be to try Costco or Walmart.
Yeah dude order online, its a lot easier. I ordered Thursday at launch and got it this past Tuesday via UPS ground. No worth all the hassle driving around and looking for one IMO
joshnichols189 said:
So you have the phone.. and made this thread today.. so this thread has no point?
Click to expand...
Click to collapse
No I dont have it, you misread the story. I was wondering if one of my friends at XDA, who happens to reside in Houston, knows a hotspot that May carry a Ton of them... Where Online do I order it? The T-Mobile Store? They are ALL out of stock.. I may Resort to camping out at the Galleria. lol That would suck... I just want a white one iim frustrated because nobody has given me constant information. the sales reps are poorly informed and it varies from store to store.. some store only got two while other stores got 10 smh!
Where on their site does it say theyre out of stock? Link? I ordered this morning and it didnt say anything about being out of stock
tony yayo said:
Where on their site does it say theyre out of stock? Link? I ordered this morning and it didnt say anything about being out of stock
Click to expand...
Click to collapse
youre right... I was looking at the 32 GB Version But I found a couple of stores that said they will get it tomorrow First Come first serve so I will try my luck but if all else fails im ordering...
Drive to Austin
Sent from my SGH-T999 using xda premium
The thread is a month old... He obviously figured something out already..
Lmao
Sent from my SGH-T999 using xda app-developers app
Android_Monsters said:
Drive to Austin
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
This. Just walked out of Wal-Mart with both a blue and white one.
Sent from my SGH-T999 using xda premium
F**K Tmobile stores and go to bestbuy.
I feel your pain. I live in Houston too. I just gave up and ordered the white one from wireflyfriends.
Sent from my SGH-T999 using xda app-developers app
gabriel713281 said:
Okay So I went in on the 22nd to see if I could get my hands on a Galaxy S3 since I heard the 21st was the release date and they told me, "Only two stores in the city (Houston Texas) got it and the rest of the stores wnt get them untill the 27th" So I was like cool, understandable... Then I asked if there was a waiting list, or if i could put half down... and she said "No its a first come first serve basis its not like the iphone or anything just come early you'll be able to get one" So i call that store again today and they tell me that there IS a waiting list and there are 15 people now ahead of me... (The b*tch will hear it from me later this evening) and they get the phones in shipments of about 10. And now as Im calling around my city NO ONE has the WHITE variant... they said they havent even seen it... I called like 20 different stores and 3 have said they had the white one and the rest of them havent even received it... some said the white one wont come for another 3 weeks WTF is going on!??! IDK what to do.. can somebody in Houston give me suggestions on getting a white galaxy s3 in a timely manner.. ive put my name on several lists around the city already and im just finding out some of the lists only have the blue... what do I do?!?! and what were the two stores that had them? PLEASE HELP!!!
Click to expand...
Click to collapse
I went through the same thing as you only I didn't have a woman panic like you. I just called T-Mobile and ordered it over the. I got the 32GB in white. I received it 3 4 days later. In my case though, I had to do it over the phone because I wanted the 32GB on an installment plan, which the website was not being very kind to me. And in my area, every store tells me they will never have the 32GB in store, they tell that's on online thing only. LOL? Most in store reps have no clue what they are talking about. One time one told me the one s was running "the android iOS system" lol. And I had them repeat and they did 3 times. Of course it was a woman.
IRIE4IPIER said:
I went through the same thing as you only I didn't have a woman panic like you. I just called T-Mobile and ordered it over the. I got the 32GB in white. I received it 3 4 days later. In my case though, I had to do it over the phone because I wanted the 32GB on an installment plan, which the website was not being very kind to me. And in my area, every store tells me they will never have the 32GB in store, they tell that's on online thing only. LOL? Most in store reps have no clue what they are talking about. One time one told me the one s was running "the android iOS system" lol. And I had them repeat and they did 3 times. Of course it was a woman.
Click to expand...
Click to collapse
That b*tch dumb.. well they do say Sammy copies Apple ,, maybe she was just confused becuase touchwiz= Android + iOS
Sent from my SGH-T999 using Tapatalk
IRIE4IPIER said:
I went through the same thing as you only I didn't have a woman panic like you. I just called T-Mobile and ordered it over the. I got the 32GB in white. I received it 3 4 days later. In my case though, I had to do it over the phone because I wanted the 32GB on an installment plan, which the website was not being very kind to me. And in my area, every store tells me they will never have the 32GB in store, they tell that's on online thing only. LOL? Most in store reps have no clue what they are talking about. One time one told me the one s was running "the android iOS system" lol. And I had them repeat and they did 3 times. Of course it was a woman.
Click to expand...
Click to collapse
32gb versions only available online and through tele-sales is true. As of now there are no plans to have those in T-mobile retail stores.

Note 2 now in att store

Just got the message from my contact I have been dealing with for years I have to wait till Friday and he also sent along a picture.
Sent from my SAMSUNG-SGH-I717 using xda premium
carhigh said:
Just got the message from my contact I have been dealing with for years I have to wait till Friday and he also sent along a picture.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Can your guy inside confirm the lack of headphones in the box?
Also color options? White available?
He doesn't seem to be good at timely answers. My wife heard All stores are only getting 5 each and I asked him if it was true and its been half an hour ago and still no answer. I told him I need 2. I'll ask but can't promise timely answers.
Sent from my SAMSUNG-SGH-I717 using xda premium
I will be at the door Friday morning with a BIG stick. I just dumped my S3 and G7 and am suffering with my old 3gs.
clay_russell said:
Also color options? White available?
Click to expand...
Click to collapse
I'd like to echo this sentiment. From what I've heard, from people's dealings with AT&T customer representatives, there's a thought that the white version will be available on Friday in stores. I really want the white version... so... can we get a yay or a nay?
Thanks!
azfxstb said:
I will be at the door Friday morning with a BIG stick. I just dumped my S3 and G7 and am suffering with my old 3gs.
Click to expand...
Click to collapse
replace S3 with SGN and we are brothers!!! my power button also doesnt work on the the 3gs, i really am itching, the only thing i like is that i can get 2 weeks of crap before my glorious screen returns!!!
Please let there be a white one!!
I'm going to bring my box & phone on Fri to see if I can swap for a white one. If they do have it I hope they let me swap. I did pre-order through a CS Rep.
Sent from my GT-I9300 using Tapatalk 2
" I think they are blue... Not sure about the headphones. We got 4 or 5 of them I think"
I guess they didn't open one yet
Sent from my SAMSUNG-SGH-I717 using xda premium
I will be at the store nearest me at 8:30 Friday morning to try and get one. I am *so tired* of getting the runaround by ATT reps. First the inability to preorder online, then the phone rep telling me there's nothing she could do and they had no idea, and to go talk to a store. One store telling me that I could come back in a few days and preorder it from them, then saying a few days later they didn't even have the SKU in the system. *Then* that same store told me I wouldn't have a hard time at all getting one, however, I called back yesterday and they said "We aren't getting very many, you might want to be here early." ARGH. This shouldn't be this frustrating.
Just checked att website says they have them in stock to purchase at my local att store in upper darby, pa!
Sent from my Nexus 7 using xda premium
My local store just call me to let me know they have more than enough in @ the Town Center Jacksonville, Fl. Too bad I got a really good deal via premier support by phone. They were going to give me the phone for 299 with some freebee's but was adding a line and just keeping with no phone/data on it. 9.99 a month...Premier CSR gave it to me same price and did an early upgrade (6 months early!). I'm happy.
Just got one from my local store. Got the last one. They only had 2.
Sent from my One X using Tapatalk 2
Artimus009 said:
My local store just call me to let me know they have more than enough in @ the Town Center Jacksonville, Fl. Too bad I got a really good deal via premier support by phone. They were going to give me the phone for 299 with some freebee's but was adding a line and just keeping with no phone/data on it. 9.99 a month...Premier CSR gave it to me same price and did an early upgrade (6 months early!). I'm happy.
Click to expand...
Click to collapse
I just left that store, they said they had 8. What kind of extras did they offer?
Anyone know if Best Buy got any at all?
Sent from my SAMSUNG-SGH-I747 using xda premium
pomtouch said:
Just checked att website says they have them in stock to purchase at my local att store in upper darby, pa!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Only 3 more hours! I loved the N7100, but LTE is addicting.
05GT said:
How did you check store stock using their website?
Click to expand...
Click to collapse
Try this link: http://www.att.com/shop/wireless/devices/samsung/galaxy-note-ii-titanium-gray.html?source=IC0GM8014bT00a0lO# (copied it from the AT&T website after going to the Samsung Note II page). Under the "Add to cart" button there's a "check in-store availability" link.
This really sucks. I went to an at&t store and waited until they opened this morning. They had 5 galaxy notes for sale but they would not sell me once because I would not sign a new contract. I tried buying the phone for full price and they told me it could be over a month before they are able to sell the GN2 off contract. I called customer support who actually called the store because they couldn't believe they wouldn't sell it to me. Customer support ended up saying its up to the manager to decide if they have limited stock...blah blah blah.
Terrible customer service from at&t as usual. I don't know what to do about it now because even customer support would not let me order it from them directly on the phone. I have a business account with them so I am waiting to hear back from my company rep but this BS should be allowed to exist. I am literally willing to give them $650 + tax for a phone and they won't take my money. If it wasn't for my grandfathered unlimited data plan than I would think about leaving them. Does anyone have any similar experience or suggestions on how to make this happen for me? I really wanted to get a GN2.
servantz said:
This really sucks. I went to an at&t store and waited until they opened this morning. They had 5 galaxy notes for sale but they would not sell me once because I would not sign a new contract. I tried buying the phone for full price and they told me it could be over a month before they are able to sell the GN2 off contract. I called customer support who actually called the store because they couldn't believe they wouldn't sell it to me. Customer support ended up saying its up to the manager to decide if they have limited stock...blah blah blah.
Terrible customer service from at&t as usual. I don't know what to do about it now because even customer support would not let me order it from them directly on the phone. I have a business account with them so I am waiting to hear back from my company rep but this BS should be allowed to exist. I am literally willing to give them $650 + tax for a phone and they won't take my money. If it wasn't for my grandfathered unlimited data plan than I would think about leaving them. Does anyone have any similar experience or suggestions on how to make this happen for me? I really wanted to get a GN2.
Click to expand...
Click to collapse
I guess it could be up to the manager but why didnt you plan on hitting a few at&t stores, not just one? I'm sure others wouldnt mind taking your money.

TMobile No Longer Carries HTC 10

Anyone know why Tmobile stopped carrying the HTC 10?
Due to the enormous failure of the m9 from last year and poor sales, tmobile stopped carrying htc devices in store. And now it seems they dont even carry them at all. Due to poor demand and low sales.
bynarie said:
Due to the enormous failure of the m9 from last year and poor sales, tmobile stopped carrying htc devices in store. And now it seems they dont even carry them at all. Due to poor demand and low sales.
Click to expand...
Click to collapse
I figured as much. Thanks.
I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.
M9guy said:
I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.
Click to expand...
Click to collapse
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.
Will be available soon
Chord_Hugo87 said:
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.
Click to expand...
Click to collapse
http://www.tmonews.com/2016/07/htc-10-disappears-t-mobile-online-store-t-mo-says-itll-return/
It's an old post though, hope still valid.
M9guy said:
I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.
Click to expand...
Click to collapse
Actually no, I am an HTC fan. I have the m9 and m10. And low sales and low demand ARE the reason tmobile does not carry htc devices in store. Per several tmobile employees. I also live in Ohio and had to order mine online. Hopefully with the success of the 10, tmobile will start to carry them in store again.
Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk
They are likely just getting small amounts, they have been in limited quantities since launch often showing as back order with 8+ week shipping estimates. About two weeks back they popped back up showing as in stock and I was able to grab one, probably pulled the website listing when sold out. There may be a very small amount reserved for telesales department and worth the try if you really want one.
richii0207 said:
Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Exactly too many samsung boys or samsung employees looking to put down Htc. As I said they are probably out of stock as the same thing happened a while back.
---------- Post added at 01:10 AM ---------- Previous post was at 01:07 AM ----------
Chord_Hugo87 said:
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.
Click to expand...
Click to collapse
Uh no its not the web site is out of stock check again its because they sold out not because of low sales. Please do not spread unsubstantiated rumors. The sales of the 10 are not bad and tmobile is still selling it, call tmobile and ask...
---------- Post added at 01:12 AM ---------- Previous post was at 01:10 AM ----------
bynarie said:
Actually no, I am an HTC fan. I have the m9 and m10. And low sales and low demand ARE the reason tmobile does not carry htc devices in store. Per several tmobile employees. I also live in Ohio and had to order mine online. Hopefully with the success of the 10, tmobile will start to carry them in store again.
Click to expand...
Click to collapse
You cant believe employees at any store to actually have a clue to what is going on. Call tmobile and they will tell you the opposite and tell you not to listen to rumors from employees at any store.
**Dark Star ** said:
Anyone know why Tmobile stopped carrying the HTC 10?
Click to expand...
Click to collapse
I've contacted both T-Mobile and HTC neither has a true answer. I reached out to head guy of T-Mobile and said he is unsure why. My guess is due to a possible manufacturing problem they couldn't keep up. T-Mobile didn't remove stock from stores they just never received a new shipment. There are several stores near me that has them.
I just got my HTC 10 from T Mobile last week. Online store. Traded my S7 Edge for it.
Sent from my HTC 10 using XDA-Developers mobile app
I doubt its poor sales or demand. I was trying to grab one from BestBuy yesterday, instore because their site is sold out, and the rep said they have zero at the warehouse and no BestBuy in Michigan or the five surrounding states have any in stock.
I saw him searching through the computer and the inventory everywhere was all zeros. They took so long to get them in I stopped checking for awhile and now they all dried up.
For the record, I need to purchase it via BestBuy credit which is why I was trying to go there.
emrug said:
http://www.tmonews.com/2016/07/htc-10-disappears-t-mobile-online-store-t-mo-says-itll-return/
It's an old post though, hope still valid.
Click to expand...
Click to collapse
richii0207 said:
Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
gsxrdennis25 said:
They are likely just getting small amounts, they have been in limited quantities since launch often showing as back order with 8+ week shipping estimates. About two weeks back they popped back up showing as in stock and I was able to grab one, probably pulled the website listing when sold out. There may be a very small amount reserved for telesales department and worth the try if you really want one.
Click to expand...
Click to collapse
M9guy said:
Exactly too many samsung boys or samsung employees looking to put down Htc. As I said they are probably out of stock as the same thing happened a while back.
---------- Post added at 01:10 AM ---------- Previous post was at 01:07 AM ----------
Uh no its not the web site is out of stock check again its because they sold out not because of low sales. Please do not spread unsubstantiated rumors. The sales of the 10 are not bad and tmobile is still selling it, call tmobile and ask...
---------- Post added at 01:12 AM ---------- Previous post was at 01:10 AM ----------
You cant believe employees at any store to actually have a clue to what is going on. Call tmobile and they will tell you the opposite and tell you not to listen to rumors from employees at any store.
Click to expand...
Click to collapse
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.
I reached out to them asking if they were still selling it and if they planned to continue supporting the device with updates and got a response of:
"Hey Bill I hear you! I did some research with our teams here and I was not able to find anything indicating that we will not be supporting the HTC 10 It is currtently out of stock on our site, but we are planning on having it available again. We do not have any information yet when it will be available in stock again for order. Thanks again for checking with us on this! Let me know if there is anything else that I can take care of for you! *TimothyR"
I will say it's a bit concerning if they do get rid of it like this (like the Sony Xperia Z3 disappearing very unceremoniously from T-Mobile's site), we may also see no further updates of firmware, etc for the T-Mobile HTC 10 either, as I seem to remember them discontinuing updates on the Z3 after they stopped carrying that as well.
Only reason I am skeptical to believe them is that I've never seen a device that is "out of stock" just stop showing up on their site altogether. Usually it says "out of stock" with either a release time expected or "unknown"...
Chord_Hugo87 said:
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.
Click to expand...
Click to collapse
I can make my own assumption as well and negate what T-Mobile officially said regarding their site.
What if nobody bought it from T-Mobile because they instead bought it from HTC directly. Let's face it, what is the point of paying full price from T-Mobile when you can just buy it from HTC which comes with uh-oh. It's not like T-Mobile has any contract prices (subsidie) or promotions other than Jump anyway. It was available on HTC.com before T-Mobile anyways. Maybe T-Mobile knew that it couldn't really compete so that's why it included a few charger and case?
Sent from my HTC6545LVW using Tapatalk
richii0207 said:
what is the point of paying full price from T-Mobile when you can just buy it from HTC which comes with uh-oh.
Click to expand...
Click to collapse
Your every day average consumer will purchase the device directly from their carrier and the thought of buying directly from the manufacturer never even crosses their mind. Furthermore, by purchasing from the carrier you are able to make payments and, like you mentioned, you're paying the same price anyway... would you rather pay ~$28/mo for 2 years or ~$700 all at once?
tkoreaper said:
Your every day average consumer will purchase the device directly from their carrier and the thought of buying directly from the manufacturer never even crosses their mind. Furthermore, by purchasing from the carrier you are able to make payments and, like you mentioned, you're paying the same price anyway... would you rather pay ~$28/mo for 2 years or ~$700 all at once?
Click to expand...
Click to collapse
They both offer monthly installments. So maybe people shouldn't make assumptions and just pay attention to the facts, which was given by T-Mobile? I mean, what goes to show whose assumptions are correct when we don't have any facts for the matter?
The point I was making (and why I made that post) was what makes my assumptions any less credible than others who also make "claims" without knowing the actual, real reason.
Main point is: Be helpful and provide information when you know facts instead of misleading through assumptions. What if they buy an alternative to the 10 based on what was said, later to find out it was a glitch as they said. Now someone's assumption just costed that person several hundred dollars. I like to be considerate of others, especially when it comes to financial choices.
Sent from my HTC6545LVW using Tapatalk
richii0207 said:
They both offer monthly installments.
Click to expand...
Click to collapse
I don't see anything about making payments from HTC unless you're talking about PayPal Credit for which you'll pay interest on if you don't pay it off in a year rather than 2 years through the carrier.
Chord_Hugo87 said:
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.
Click to expand...
Click to collapse
You should not be spreading rumors as your just guessing and you have no facts to support one word of what you said so everything you said was 0% based on facts so you cant say this was due to low sales. And this whole thread should be deleted because its a statement saying tmobile stopped selling the Htc 10 and not saying I think they might have. When you list something like that your saying its true then you should have the facts to back it up and that documentation was not provided as until it is then it does not exist and is nothing more than an unsubstantiated rumor.

Has anyone been able to get the Note 7 replacement from Verizon yet?

Has anyone been able to get a replacement Note 7 yet from Verizon?
Already multiple threads on it. There is no stock of note 7 anywhere yet.
So NOW this thread becomes relevant.... Lol
Anyone yet?
Sent from my SM-G930V using Tapatalk
I've seen some getting their replacements from Best Buy and a few AT&T stores seem to have received them this afternoon, but it seems they are in Maine and Virginia from what I've seen. Wish Verizon would jump on board! They should be pushing an update for the Verizon Note7 tomorrow or Wednesday too, hopefully its got some goodies inside it.
neyenlives said:
So NOW this thread becomes relevant.... Lol
Anyone yet?
Sent from my SM-G930V using Tapatalk
Click to expand...
Click to collapse
Justinphxaz said:
I've seen some getting their replacements from Best Buy and a few AT&T stores seem to have received them this afternoon, but it seems they are in Maine and Virginia from what I've seen. Wish Verizon would jump on board! They should be pushing an update for the Verizon Note7 tomorrow or Wednesday too, hopefully its got some goodies inside it.
Click to expand...
Click to collapse
Had my wife check the Verizon store where I originally purchased my N7 at on her way home from work. They told her they weren't expecting them in for another week... WTF?!?!
Angus66 said:
Had my wife check the Verizon store where I originally purchased my N7 at on her way home from work. They told her they weren't expecting them in for another week... WTF?!?!
Click to expand...
Click to collapse
Yeah they told me a few days ago that they weren't expecting them for a few more weeks. I don't think the reps know wtf they are talking about sometimes. Gonna try again in the morning and see what happens
I just bought one
I just bought one. Since I only have a few posts, it won't let me paste a direct link to it. It is shipping out tomorrow to be here 9/21 before 10:30AM.
https verizonwireless dot com /smartphones/samsung-galaxy-note-7/
You're welcome!
I also contacted my local store yesterday(and will attempt to do so once again today) and was advised they did not expect any shipments. The person also advised that he wasn't aware when they were actually arriving.. I will, however keep trying.. Every day...
from note 7
My manager friend whos at our reseller store said hes got as much conflicting stories as we do. He did say verizon did say its a one for all when they come in. So basically us exchanger have to be in comp with people who want to buy new ones. Which we discussed how bull**** that is. What he has done is made a list (of those whos called) and when they come in hes going to contact the exchangers and give them first crack.
Wow so ****ed
Sent from my iPhone using Tapatalk
Matttrix said:
My manager friend whos at our reseller store said hes got as much conflicting stories as we do. He did say verizon did say its a one for all when they come in. So basically us exchanger have to be in comp with people who want to buy new ones. Which we discussed how bull**** that is. What he has done is made a list (of those whos called) and when they come in hes going to contact the exchangers and give them first crack.
Click to expand...
Click to collapse
I have read that the note 7 won't go on sale for new customers until October. Only exchanges till then.
http://www.androidauthority.com/galaxy-note-7-us-relaunch-717156/
I'm currently at our vacation home roughly an hour away from the nearest corporate store; been here all summer and had my original Note 7 delivered here when I ordered it online.
When I read here this morning that the VZW website was showing the Note 7 available for purchase, I called in to arrange for my replacement to be shipped to me. The Customer Care rep initially claimed that the phone could only be exchanged in a corporate store, but when I explained to her that I had spoken with 2 CC reps previously that had stated unequivocally that a replacement could be shipped, she did some checking and discovered that this was indeed an option.
As I write this, though, she's having an issue using my alternate shipping address (even though it's the same one the original phone was shipped to!), and is working with her manager to resolve that and will be calling me back with a confirmation number.
The replacement is shipping 2nd-day and I'm hoping to have it in-hand on Thursday.
I read that too yesterday but haven't heard anything to verify it. We just have to... As usual wait. ?
berdo said:
I have read that the note 7 won't go on sale for new customers until October. Only exchanges till then.
http://www.androidauthority.com/galaxy-note-7-us-relaunch-717156/
Click to expand...
Click to collapse
Or just buy it right now...
http://www.verizonwireless.com/support/samsung-galaxy-note7/
jackdforme said:
Or just buy it right now...
http://www.verizonwireless.com/support/samsung-galaxy-note7/
Click to expand...
Click to collapse
Yeah, wtf Verizon. I guess they do whatever they want.
This is why Samsung should have handled it. If you're counting on Verizon to do the right thing, then you're doing it wrong.
Sent from my SM-N930V using XDA-Developers mobile app
Just called no ETA on when they are getting any in.. My friend is a store manager for a authorized resellers that run by the cellular connection (all through the usa) and they have nothing.. Hes can't understand why they are not communicating to everyone except stores even his corporate stores friends dont know anything.
So I called Verizon again this morning, and she told me to call back tomorrow as they should be getting some in on the 21st. So hopefully tomorrow I can exchange it and stop worrying about owning a ticking time bomb lol
So how do you actually get through all the automated B.S. to talk to a person at the local Verizon
Sent from my SM-N930V using XDA-Developers mobile app
Hmmm I was able to order mine today, I also asked what I should do with the "bad one" they said to keep it as Samsung doesn't want them back...In my heart I feel this isn't true and I don't want to be charged for not returning the old one. Who else was told to keep the old one?

Free Verizon note 7?

So I went onto Verizon this morning and saw I had a credit on my account. Thought this was weird. I went into my devices and saw they reversed my contract and I am now eligible for a free upgrade. Does this mean we don't need to turn our phones in? Seems like Verizon doesn't even want them.
Anyone else seeing this?
Android_Fr3ak said:
So I went onto Verizon this morning and saw I had a credit on my account. Thought this was weird. I went into my devices and saw they reversed my contract and I am now eligible for a free upgrade. Does this mean we don't need to turn our phones in? Seems like Verizon doesn't even want them.
Anyone else seeing this?
Click to expand...
Click to collapse
Mine says i'm upgrade eligible but it does not say it is free, still has a price
Mibuix0r said:
Mine says i'm upgrade eligible but it does not say it is free, still has a price
Click to expand...
Click to collapse
When I said free upgrade I mean I don't have to pay off my contract and eligible for a update with no penaltys. Sorry if I was misleading. Still says if I get a new phone it will a cost every month. My point is we don't have to turn our phone in and we don't have to pay for it anymore. So in essence, it's free.
I just noticed I had "Upgrade Available" on my Note 7 and came here to ask about it. I wonder if this means I can skip Costco altogether? If so that would be awesome. I am on chat now trying to see what that means.
Yep. Because they no longer selling the note 7 series. They are canceling the contracts and giving your money back for the payments and upgrade back
Sent from my SM-N930V using Tapatalk
ikarma said:
I just noticed I had "Upgrade Available" on my Note 7 and came here to ask about it. I wonder if this means I can skip Costco altogether? If so that would be awesome. I am on chat now trying to see what that means.
Click to expand...
Click to collapse
Give us an update when your done.
Android_Fr3ak said:
When I said free upgrade I mean I don't have to pay off my contract and eligible for a update with no penaltys. Sorry if I was misleading. Still says if I get a new phone it will a cost every month. My point is we don't have to turn our phone in and we don't have to pay for it anymore. So in essence, it's free.
Click to expand...
Click to collapse
Yep. Wife upgrade got reversed. Mine didn't as I wasn't in the payment plan before hand. Mine might be a little tricky to be reversed as I was just month to month before hand. They assured me it will be reversed.. So tell me this. I exchange the note 7 get the s7e. So I should still have s free upgrade as all did was exchanged it. This is thru bb.
Sent from my SM-N930V using Tapatalk
They told me on Chat that I could take advantage of upgrade at a Verizon Corporate store even though I bought it at Costco. He did say there was a $20 upgrade fee but that is worth it to me to avoid Costco.
There was no mention of being able to keep the Note 7 though, he did seem a little confused that there was an upgrade available.
He just told me that Verizon may advise me to return Note 7 to Costco but I can still get upgrade at Verizon Store. I may try this afternoon. If anyone else tries please post results.
EDIT: Looks like you can do the upgrade online and preorder the Pixel. I haven't completed the process yet, not sure if that is what I want.
My dad said something about seeing a credit for $700 or something like that in our account today. I'm also wondering if I could get them to refund what I paid for the note 7 which was like $200(edge program) and keep the note 7 but order something else.
Even if they let you keep them I am certain they will blacklist all of the IMEI numbers on their network and it will become a wifi only device.
Sent from my SM-N930V using Tapatalk
neyenlives said:
Even if they let you keep them I am certain they will blacklist all of the IMEI numbers on their network and it will become a wifi only device.
Click to expand...
Click to collapse
That's okay with me. I'd just use it for media.
DeMi-GoD said:
That's okay with me. I'd just use it for media.
Click to expand...
Click to collapse
and for throwing flames :laugh: I'm really thinking about the s7 edge since you can root it but errr its already like 7 months old, a bit tiny, and usb 2.0
This may work. You don't have to send the phone back in. I'm trying to get the $180 I spent on it refunded to me and then I'll keep the note 7 but order a different phone... Maybe the v20 or something..
Think I will stick my old Core Prime on to the back of the Note7 and call it a day.... Call it my "modular solution".
Yep. Free note 7. He said don't send it back... And I'll be refunded the $180 I spent in a week or so.. I'm eligible for a free upgrade now...
So I have two notes waiting to be returned for the recall. We can keep these definitely?
If someone goes to the store and upgrades and they don't ask for the phone at that time, let me know please. Thx.
Anyone know if we could use the upgrade at Best Buy to get a phone with one of their promotions? Like the free Samsung TV or a $200 gift card?
I don't believe Verizon can bump these off the network legally. I have a plan in good standing. I will not adversely affect the network by using it. Big Red just passed the buck to Samsung is all. I have no repayment contract with Sammy either.
This is really the best case scenario for those that wanted to chance keeping the Note7.
st3ph3nbr!tt said:
So I have two notes waiting to be returned for the recall. We can keep these definitely?
If someone goes to the store and upgrades and they don't ask for the phone at that time, let me know please. Thx.
Click to expand...
Click to collapse
Just spoke to my local Verizon. I was told that I can upgrade, but they will send me a box to return my note 7 at some point. I was hoping to keep it and upgrade. Lol.
st3ph3nbr!tt said:
So I have two notes waiting to be returned for the recall. We can keep these definitely?
If someone goes to the store and upgrades and they don't ask for the phone at that time, let me know please. Thx.
Click to expand...
Click to collapse
The Verizon guy I'm still talking to said I don't need to send the note 7 back and I'll be refunded the $180 I spent for it and I'm already eligible for another upgrade.
---------- Post added at 05:41 PM ---------- Previous post was at 05:40 PM ----------
He also said I have no contract with Verizon anymore. Like my contract with the note 7 has been totally erased... No point in me returning it..

Categories

Resources