I ordered my OnePlus 3 late last week, and much to my surprise, the DHL tracking is confirming that it is in the U.S. and scheduled to be delivered today. However, I don't believe DHL delivers in my area and their tracking indicates that it is "with delivery courier". So I imagine they partnered with USPS, UPS, or Fedex. However, I can't seem to figure out which one will deliver it.
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It may seem silly but I need to figure out which one it is because they are indicating a signature is required and since Fedex delivers around 12PM and UPS delivers around 7PM, figuring out which one has my package will determine when I can get my errands done today.
Thanks for any input!
I am awaiting mine today as well and it lists the same thing yours does. Most likely with local post office as they seem to take over a lot of UPS/FedEx packages sent to my house.
Edit, I signed up for SMS notifications on the tracking page, they sent me a link saying that I can fill out a Signature Release form on their website to have it delivered w/o signature. This releases DHL from liability in the event it is stolen, however.
sn0warmy said:
I ordered my OnePlus 3 late last week, and much to my surprise, the DHL tracking is confirming that it is in the U.S. and scheduled to be delivered today. However, I don't believe DHL delivers in my area and their tracking indicates that it is "with delivery courier". So I imagine they partnered with USPS, UPS, or Fedex. However, I can't seem to figure out which one will deliver it.
It may seem silly but I need to figure out which one it is because they are indicating a signature is required and since Fedex delivers around 12PM and UPS delivers around 7PM, figuring out which one has my package will determine when I can get my errands done today.
Thanks for any input!
Click to expand...
Click to collapse
Mine came from Dhl signature required too. Because of this I don't think they'll hand yours off to USPS like happens a lot with over seas shipments.
Mine was delivered via DHL once it said "with delivery courier". I was a bit skeptical about this as well as the nearest DHL location is two hours away, but they drove it all the way to my house. The driver text me to ask if she could leave it on our porch, she even asked if I wanted her to hide it somewhere. Kind of weird to text the courier but definitely nice to not have to worry about a $400 phone just sitting in plain view.
DHL
DHL here.
Same here dhl with signature required
Sent from my ONEPLUS A3000 using Tapatalk
UPS 2 day - I paid for priority shipping. I did sign for it, but I do not know if it was required as UPS requests one if you are available.
Goodluck!
USPS
Thanks for the input guys. Like others mentioned, I received a text message from DHL after posting this thread that gave me instructions to change delivery or fill out a signature release to let them deliver it without a signature. I went ahead and filled that out, instructing them to just leave it at the front door. But I ran all my errands and no delivery has been attempted yet, so I'll be here when they do deliver it today.
It's very interesting that DHL is delivering it directly considering I don't see a DHL facility anywhere in my entire state, aside from the DHL hanger that is at the Denver Airport. I was previously under the impression that any DHL deliveries in my state would be transferred to UPS/Fedex/USPS for final delivery. I'll be curious to see if it's a legitimate delivery truck or if they just hire couriers with standard cars.
Anyway, just excited to get my phone now.
However, I do have one final question:
For those who chose to leave the OEM screen protector installed, how is it holding up? I'm normally one to use a tempered glass screen protector but since the OEM one comes perfectly installed with good coverage, I'm tempted to just leave it on for good.
DHL from China to doorstep.
DHL just showed up with the phone. It was a full on DHL truck. Haven't seen one of those in like 10 years. :laugh:
Setting up the phone now and loving it so far!
Related
I bought a Galaxy Nexus from Clove.co.uk back in Nov last year and it has been a nightmare dealing with them and trying to get warranty replacement.
First of all they charged me VAT even though I am in New Zealand and I have to send them a couple of emails to get a refund but instead of reversing the entire transaction and charge the correct amount on my credit card (which is what mechants should do normally according to visa) they processed it as a partial refund which incurs additional conversion charges plus different exchange rates and leaves me 50 dollars short. (If they had accepted paypal instead of charging directly on customer's credit card this would be no problem)
When I recieved the phone, I discovered severe color banding across the entire screen(two vertical black lines). I know minor color banding is common in SAMOLED(didnt happen on my Galaxy S 1 though) but after comparing the screen with my colleague(hes ordered a GN from clove as well) I believe the screen is indeed faulty and send it back to clove (I have to pay for the return shipping charges)
After a long period of wait and even several phone calls (They only reply to 70% of my emails and I have been without my phone for about a month which is annoying) to their UK base (thanks to time difference I have to stay til midnight for them to open) I was told that they wouldnt issue me a replacement and my phone is to be shipped back.
Not sure about you guys but I am done with clove.co.uk, I wasted more than a hundred dollars (extra) on those idiots and ended up with a faulty phone. Wouldnt recommend purchasing anything from them ever again.
And I wouldnt even go into details of how they promised to have "taken extra steps to ensure the volume bug is not present on the phones they ship" and I have to wait for a bug fix because (un)surprisingly the phone I recieve does have the volume problem and they refuse to exchange it citing incoming firmware.
REMEMBER THEY DONT ACCEPT PAYPAL FOR A REASON (so you have no one to cry to when they f you in the ass).
Look at the f*ing screen!!!!!#$%#$%#%
And clove claims there is no problem?!#@!
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Sorry about shaky camera, I have to take the photo without the flashlight.
Duh..
?
Buy local I advise in the future
Good advise but GN probably wouldnt arrive in New Zealand until 2013 or something.
Just a warning to potential Clove customers.
will post some pics about the problematic screen later.
zyo said:
Good advise but GN probably wouldnt arrive in New Zealand until 2013 or something.
Just a warning to potential Clove customers.
Click to expand...
Click to collapse
But it will be available in Australia soon, no? NZ is closer to Australia.
Sent from my Galaxy Nexus using xda premium
Not sure but I have learnt my lesson dealing with overseas retailer now...
Talk to your bank and they will refund the money you lost through exchange rates
Sent from my Galaxy Nexus using xda premium
The bank will only refund the conversion charges, but there are some discrepancy in the exchange rates as well which they wont refund (as they calculate refund and purchase using two different exchange rates.)
gogol said:
But it will be available in Australia soon, no? NZ is closer to Australia.
Click to expand...
Click to collapse
Not relevant to the OP, but for anyone else - it's been available in Aus since December.
No offense, but this is the whole reason I actually waited patiently for it to arrive on our shores as opposed to ordering from the UK, all is well until something bites you in the butt and you have to deal with someone over the other side of the world.
I am surprised douche bags like clove.co.uk actually has any returned customers, oh well good luck as long as you dont have to deal with replacements!
I ordered two phones off clove and they were both opened, probably returned stock which had not been advertised. Returned, but was big waste of time. If buying from UK I advise reputable companies like amazon.
Those guys do sound dodgy....
zyo said:
The bank will only refund the conversion charges, but there are some discrepancy in the exchange rates as well which they wont refund (as they calculate refund and purchase using two different exchange rates.)
Click to expand...
Click to collapse
They have to refund you the total amount they took from you. The fact they use different exchange rates is irrelevant.
My wife is a lawyer
Sent from my Galaxy Nexus using xda premium
I managed to break my camera's rear sapphire lens so I activated my free Uh Oh replacement. I opted for the cross-shipped method, where they would place a hold on my CC and send me a replacement, then I'll mail the damaged phone back to them once I get it. That was back on 9/24. I was told it would be shipped via Next Day FedEx, and I assumed a 48hr processing time (as per when I originally ordered my phone). Well it's now 10 days later and the status hasn't changed. Still in "packing". Are they having supply issues? Has anyone else waited this long?
I tried to convince them to send me a Camellia Red model instead of a Carbon Grey model, but they said they couldn't do that. I noticed the red was "coming soon" until this weekend on their store and now says that red ships in early October. I'm holding off contacting their customer support and pushing my replacement in the super slim odds that someone made a note somewhere and they are in fact trying to send me a red model. It's doubtful, but I can hope right?
drumz0rz said:
I managed to break my camera's rear sapphire lens so I activated my free Uh Oh replacement. I opted for the cross-shipped method, where they would place a hold on my CC and send me a replacement, then I'll mail the damaged phone back to them once I get it. That was back on 9/24. I was told it would be shipped via Next Day FedEx, and I assumed a 48hr processing time (as per when I originally ordered my phone). Well it's now 10 days later and the status hasn't changed. Still in "packing". Are they having supply issues? Has anyone else waited this long?
I tried to convince them to send me a Camellia Red model instead of a Carbon Grey model, but they said they couldn't do that. I noticed the red was "coming soon" until this weekend on their store and now says that red ships in early October. I'm holding off contacting their customer support and pushing my replacement in the super slim odds that someone made a note somewhere and they are in fact trying to send me a red model. It's doubtful, but I can hope right?
Click to expand...
Click to collapse
Just an opinion, but I highly doubt that you'll be getting red. (I hope you do that would be awesome)
Since red hasn't been released yet you'd be getting a new red device. I thought uh oh did replacement device rather BNIB. (but I could be very wrong)
I would contact them though, 10 days is a lot, it should have been there by now.
Best of luck!
I contacted their customer service web chat. He told me he had to get an update from their repairs dept. which will take 24 - 48 hours.... Kinda ridiculous that it's taking so long.
I'm glad they are doing the CC hold method and cross shipping now. They wouldn't let me do that before. Could you let us know if you get a new or refurbish phone?
Sent from my HTC 10 using Tapatalk
So it has been 16 days now and still nothing. I contacted their online chat support on 10/3 who told me to check back in 24-48 hrs. I then called their customer service and spoke with Maria on 10/6 who told me that she would be in contact with Lina, my case manager in the RMA dept. and would call me back the next day. I did not get a call back. Today (10/10) I called their customer service again and spoke with Jet who escalated to David. At one point (after holding for over 10 minutes) Jet was talking to David and I think he thought I was on mute. David told him that as the status shows, the device is "ready for packing" but they had no tracking number and therefore it wouldn't be shipped until they had one. He said at this point it was in the hands of "IMM" and he could not commit to a shipping date.
I'm pretty upset with HTC right now. When I chatted with Laura and arranged the initial Uh-Oh Replacement, she was very helpful and told me it would be shipped next-day. I'm not into my 3 week waiting. This is pretty ridiculous. Ph33zy, I actually did try to go about the Uh Oh replacement back in August when I originally broke my phone but they told me at the time that due to inventory issues, cross shipping was not an option (which frankly makes zero sense) so I waited. Imagine if I had shipped my phone in first and was without it for all this time! My only backup phone is an old HTC Droid DNA which uses a different SIM card size and would be a PITA to go back to.
HTC is a mess of a company. Honestly, at this point I'm hoping they get bought out and 3/4 of the incompetent workforce gets laid off.
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Update: 10/12. It has now been 18 days, still no updates. Called customer service again and spoke with Patrick who put me on hold for 30 minutes only to tell me that he was having phone problems and was unable to get in contact with the RMA dept. I contacted online support later in the day and was connected with Alejandro. He claims that the issue is with the repair center. They apparently are in the process of changing repair centers and that's where the issue is arising from. I still think that's a BS excuse (and the project manager (if any) should be fired) but at least it's a partial explanation. Apparently, they can only communicate with the repair center via email and are stuck waiting for a response as I am. No idea when (if ever) I'll get a replacement...
Final update (hopefully). After contacting their social media accounts I was able to get the replacement device shipped out yesterday (10/12) and it is scheduled to be delivered today (10/13). Only 20 days total...
I'll update this post when I get home from work to let you know if it's a refirb or new model.
So, I ordered the 9 Pro on the 23rd, and initially the ETA was Apr 1st.
After receiving the tracking number, Scheduled delivery says:
Tuesday, March 30, 2021 by 8:00 pm.
They actually shipped the phone on the 26th, and it arrived at a FedEx location 15 miles away from my place on the same day.
Instead of leaving the phone at NEWARK(15 miles away from my place), they decided to ship it to MEMPHIS, TN(1,000+ miles away)!!!??? Pepega.
I know the scheduled delivery time says Tuesday, March 30, but this is just wayyyyy too funny.
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I don't understand why they do this. There has to be a reason behind this. I live in New York, same deal. Goes to memphis then back to NJ and finally here.
I feel ya. Mine shipped from a location 20 miles from my house, and shipping is taking 2 days.
After I finally figure out where OnePlus put the tracking info, not the best web page design I have seen, I found out that it has been at the destination sort facility since Saturday...
Not in a hurry to get it but this is ridiculous!
How would it have seen the world otherwise?
3 days later, right back to NEWWARK.
I guess it indeed went to see the world.
LMAO.
FedEX is headquartered in Memphis, TN, and their major sorting facility is there
I had ordered a pc a little while back & it never showed up, two months later the company shipped me another one
Samuel Holland said:
I had ordered a pc a little while back & it never showed up, two months later the company shipped me another one
Click to expand...
Click to collapse
Yesterday, I've eaten potatoes with sausages
Mine just got here after 3 days at the sorting facility.
Won't set it up until the weekend...
No BS, I had the exact same thing happen. I live in central NJ, my phone went on the same Union --> Newark --> Memphis --> Newark route, plus one more stop before it got out to me.
What in the heck is going on?
To get some fresh air...
post few unboxing pictures when you get it also post a short review if you can!!!
cmyhby said:
So, I ordered the 9 Pro on the 23rd, and initially the ETA was Apr 1st.
After receiving the tracking number, Scheduled delivery says:
Tuesday, March 30, 2021 by 8:00 pm.
They actually shipped the phone on the 26th, and it arrived at a FedEx location 15 miles away from my place on the same day.
Instead of leaving the phone at NEWARK(15 miles away from my place), they decided to ship it to MEMPHIS, TN(1,000+ miles away)!!!??? Pepega.
I know the scheduled delivery time says Tuesday, March 30, but this is just wayyyyy too funny.
View attachment 5263581
Click to expand...
Click to collapse
haha this is something crazy. I wonder why shipping companies something like this
Not sure if any of you peeps from India have prebooked the F3 - starting this thread if any of you have started to see your devices ship!
Cheers
Yea. Me too pre-booked it at the time of live booking... Now eagerly waiting for getting my hands on it.
My delivery date shows up as sep 10th... What about yours?
Have also prebook offline store. they say delivery on 10 sept.
Any clue here, will the case also be given together or got to book later from samsung app offer.
VRaju said:
Have also prebook offline store. they say delivery on 10 sept.
Any clue here, will the case also be given together or got to book later from samsung app offer.
Click to expand...
Click to collapse
Offline booking... You won't get any case for free... As it was Samsung exclusive deal only for 6 hours in "live sale"... With early delivery on 9th Sep.
i prebooked it on 11:56pm and when the payment is done it was 11:59:47 pm so i was not eligible for case and pen. so i cancelled the order
i was 47sec late LOL
eswar539 said:
i prebooked it on 11:56pm and when the payment is done it was 11:59:47 pm so i was not eligible for case and pen. so i cancelled the order
i was 47sec late LOL
Click to expand...
Click to collapse
Ouch! But it's a matter of time before these offers start showing up...
on samsung shop app when i click on exchange and put my s21+ 256gb it shows deffered exchange value of 62360.
The S21+ is in pristine condition,my question is will Samsung/cashify honour this exchange value or will they throw tantrums while paying the amount later.Attaching screenshot of the same.
I went to a samsung cafe and the offered me 57,000(including 7k exchange bonus).
Anyone else has experience with samsung deffered exchange programs?
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I didn't realize there are 2 options....instant and deferred! But in my experience with cashify....they always stick to their promised value as long as your assessment is true!
kedarwalke83 said:
on samsung shop app when i click on exchange and put my s21+ 256gb it shows deffered exchange value of 62360.
The S21+ is in pristine condition,my question is will Samsung/cashify honour this exchange value or will they throw tantrums while paying the amount later.Attaching screenshot of the same.
I went to a samsung cafe and the offered me 57,000(including 7k exchange bonus).
Anyone else has experience with samsung deffered exchange programs?
View attachment 5402483
Click to expand...
Click to collapse
if its in pristine condition as you said then you will definitely get the value mentioned, to my experience they always keep their promise. gl
Looks like india is not getting the early delivery surprise that was seen in some other countries! Now I'm hoping they don't delay they're current estimates!
dreamtheater39 said:
Ouch! But it's a matter of time before these offers start showing up...
Click to expand...
Click to collapse
lol samsung. now i got an email saying that im eligible for special offer of 10,000 Samsung evoucher if i place the order before September 9th
also got same notification on Samsung shop app
isnt it better than flash sale offer?
what is the use of flash sale
I got the same email
Not sure if our current order is eligible, guess not.
I just don't want them to delay the shipment...fingers crossed
dreamtheater39 said:
I got the same email
Not sure if our current order is eligible, guess not.
I just don't want them to delay the shipment...fingers crossed
Click to expand...
Click to collapse
Samsung customer support has zero knowledge on this offer, frankly they cant even speak without shuttering, rip samsung
i think anyone who placed the order after 24th aug is eligible
Woohoo!!! My zfold3 is packaged and ready to be shipped!
Any update from offline stores for precooked deliveries. hopefully can expect to collect tomorow
My phone has shipped and should arrive in a couple days! Final leg of the wait!!
Picked up my pre-booked device last night from the Samsung store. Initially booked the black, but changed to the green colour, and it looks excellent. The phone has dual SIM slots plus esim support. Waiting for my Spigen Slim Armor Pro case, it will be delivered today. The phone is stuck on the July security update, probably will take a day or two for it to get the latest update.
Awesome!!! It's an 888 chip in there I hope (and no exynos surprises)
dreamtheater39 said:
Awesome!!! It's an 888 chip in there I hope (and no exynos surprises)
Click to expand...
Click to collapse
Yes, it has the snapdragon 888 chip…none of the z series have an exynos processor.
So what goodies you got coming?
For me, 512GB Fold4 Phantom Black and Black Buds 2 Pro.
Preorder cancel button still showing of course.
Arrival date is Friday, August 26, 2022.
I'm in the USA.
It would arrive two days before 26th
Yes in the past it can arrive earlier when getting unlocked devices not tied to any carrier financing, etc.
Usually around the time the cancel button disappears a fedex tracking number shows up in the fedex shipping manager. Personally, hate the wait! Apple is a week from order to delivery. But two weeks. Haven't noticed the ship dates slipping (yet). Either they have ample supply or demand is lower. I would bet on the latter.
512GB Fold4 Phantom Black, Arrival date is Friday, August 26, 2022. UK
512GB Fold 4 Burgandy (unlocked) & Watch 5 Pro ordered on samsung website. The only ETA listed is for the watch on August 26. They said it's 3 to 4 weeks for the phone but not listed at all on the order. Hopefully it will be sooner but I may have shot myself in the foot wanting a non-standard color. :-( USA
Unlocked, 1TB Fold 4, GreyGreen and Watch5 Pro LTE, all show expected delivery date of Aug 26.
Samsung must really want to sell the fold4 because when I opened up the shop and saw how much it would cost me to upgrade from the 3 to 4 with their discounts plus an almost free watch4 and buds for literally less than $800. I feel like they're pushing too hard for barely any actual hardware upgrade
Fold 4 512GB in grey/green, Watch 5 Pro, B2P all showing "In Process" and cancel button is now gone but still showing estimated delivery of 8/26 of course. US bound. My order for the Slim Standing case which was ordered separately will arrive tomorrow.
Perordered green, watch 5 pro, B2p, all showing 'in process', expected on Aug 26. But today I got a message from bank, my payment is canceled by Samsung. Bank confirmed they didn't do anything. The order status looks normal on the My Order page. Has anyone had this experience before?
That sounds like a hold that may have expired. It will post as soon as it actually ships.
If your order is canceled you will get an email. That has been my experience.
Preordered the grey/green US unlocked, order shows as "in process" and no cancel button, which is odd. Obviously, shows as delivery on the 26th.
My Order says in Process - it says that Expected Delivery is currently August 26th. For what it's worthr, if the past few launches are any indication for how this launch will be handled, I expect my phone to be shipped around August 22nd. (monday) If that happens, I hope to have my Galaxy Z Fold4 by around August 23rd or 24th.
Fingers Crossed.....
Samsung customer support just replied, my order is normal. Suggest me to ignore the message.... Very strange.
UK 512gb in online special burgundy. Sadly free case has to be claimed this year means waiting a few weeks for the perks.
Used FedEx advanced tracking and found that my fold 4 label was canceled by Samsung. What does this mean? I already have a case on the way now. The phone, watch, watch band, and s pen case haven't shipped. Nothing charged to my bank account yet except the case that is in shipment. What could this canceled label possibly mean? I've pre-order ever Samsung flagship phone but have never seen this. Help please
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I've seen that too!
It's very early in the game. Don't push any panic buttons...yet.
A new label will likely be created in the next few days with units shipping by late next week.
I ordered 512GB unlocked, black. No accessories. Ordered Wednesday morning. FedEx site shows shipping Friday 8/19, and delivery Tuesday 8/23. 2-day delivery. I live in the Dallas, TX metro area, which is where the Coppell, TX shipping center is located. Typically receive Samsung shipments next-day, so It'll probably arrive Monday 8/22.
Just received a FedEx update as well.
d.cortez said:
Just received a FedEx update as well.
Click to expand...
Click to collapse
What type of update
Mine showed up about 2 hours ago too.
They typically ship FedEx 2 Day.
If you live in a one day zone for ground you *may* get it the next day but not guaranteed. Everyone else, the second day.
These will most likely by physically picked up by FedEx on Friday the 19th and everyone will have it on Tuesday the 23rd. That is the advantage from buying direct rather than from a carrier or retailer like Best Buy. I even had a (Best Buy) preorder that did NOT get delivered on release day! And that was my last too.