Develop Bugs

Bought GN from Clove.co.uk - Never again

I bought a Galaxy Nexus from Clove.co.uk back in Nov last year and it has been a nightmare dealing with them and trying to get warranty replacement.
First of all they charged me VAT even though I am in New Zealand and I have to send them a couple of emails to get a refund but instead of reversing the entire transaction and charge the correct amount on my credit card (which is what mechants should do normally according to visa) they processed it as a partial refund which incurs additional conversion charges plus different exchange rates and leaves me 50 dollars short. (If they had accepted paypal instead of charging directly on customer's credit card this would be no problem)
When I recieved the phone, I discovered severe color banding across the entire screen(two vertical black lines). I know minor color banding is common in SAMOLED(didnt happen on my Galaxy S 1 though) but after comparing the screen with my colleague(hes ordered a GN from clove as well) I believe the screen is indeed faulty and send it back to clove (I have to pay for the return shipping charges)
After a long period of wait and even several phone calls (They only reply to 70% of my emails and I have been without my phone for about a month which is annoying) to their UK base (thanks to time difference I have to stay til midnight for them to open) I was told that they wouldnt issue me a replacement and my phone is to be shipped back.
Not sure about you guys but I am done with clove.co.uk, I wasted more than a hundred dollars (extra) on those idiots and ended up with a faulty phone. Wouldnt recommend purchasing anything from them ever again.
And I wouldnt even go into details of how they promised to have "taken extra steps to ensure the volume bug is not present on the phones they ship" and I have to wait for a bug fix because (un)surprisingly the phone I recieve does have the volume problem and they refuse to exchange it citing incoming firmware.
REMEMBER THEY DONT ACCEPT PAYPAL FOR A REASON (so you have no one to cry to when they f you in the ass).
Look at the f*ing screen!!!!!#$%#$%#%
And clove claims there is no problem?!#@!
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Sorry about shaky camera, I have to take the photo without the flashlight.

Duh..
?
Buy local I advise in the future

Good advise but GN probably wouldnt arrive in New Zealand until 2013 or something.
Just a warning to potential Clove customers.

will post some pics about the problematic screen later.

zyo said:
Good advise but GN probably wouldnt arrive in New Zealand until 2013 or something.
Just a warning to potential Clove customers.
Click to expand...
Click to collapse
But it will be available in Australia soon, no? NZ is closer to Australia.
Sent from my Galaxy Nexus using xda premium

Not sure but I have learnt my lesson dealing with overseas retailer now...

Talk to your bank and they will refund the money you lost through exchange rates
Sent from my Galaxy Nexus using xda premium

The bank will only refund the conversion charges, but there are some discrepancy in the exchange rates as well which they wont refund (as they calculate refund and purchase using two different exchange rates.)

gogol said:
But it will be available in Australia soon, no? NZ is closer to Australia.
Click to expand...
Click to collapse
Not relevant to the OP, but for anyone else - it's been available in Aus since December.

No offense, but this is the whole reason I actually waited patiently for it to arrive on our shores as opposed to ordering from the UK, all is well until something bites you in the butt and you have to deal with someone over the other side of the world.

I am surprised douche bags like clove.co.uk actually has any returned customers, oh well good luck as long as you dont have to deal with replacements!

I ordered two phones off clove and they were both opened, probably returned stock which had not been advertised. Returned, but was big waste of time. If buying from UK I advise reputable companies like amazon.

Those guys do sound dodgy....

zyo said:
The bank will only refund the conversion charges, but there are some discrepancy in the exchange rates as well which they wont refund (as they calculate refund and purchase using two different exchange rates.)
Click to expand...
Click to collapse
They have to refund you the total amount they took from you. The fact they use different exchange rates is irrelevant.
My wife is a lawyer
Sent from my Galaxy Nexus using xda premium

Tmobile Pre-order (Web or Store)

I'll be ordering my edge tomorrow. Is there any benefit to pre-ordering from the Website, or should I head over to a store?

semicycle said:
I'll be ordering my edge tomorrow. Is there any benefit to pre-ordering from the Website, or should I head over to a store?
Click to expand...
Click to collapse
I believe you will get it a whole day earlier if you order directly from Samsung.
I can't think of the exact words to describe how underwhelming that offer is.
---------- Post added at 09:18 PM ---------- Previous post was at 09:16 PM ----------
MobileBritain said:
I believe you will get it a whole day earlier if you order directly from Samsung.
I can't think of the exact words to describe how underwhelming that offer is.
Click to expand...
Click to collapse
Apologies just realised that the title of your post refers to T-Mobile.

semicycle said:
I'll be ordering my edge tomorrow. Is there any benefit to pre-ordering from the Website, or should I head over to a store?
Click to expand...
Click to collapse
No unless you want to play with the phone. On the Web you can do it from the comfort of you couch with annoying sales reps.
Sent from my SM-N910T using Tapatalk

If ur trading in a phone to put towards purchase the store can do it instantly, ordering on line there's a 2 week delay
Sent from my SM-G900T using XDA Free mobile app

Was going to go with Black Sapphire but I'll wait a few more days to preorder Gold Platinum.
Sent from my HTC One_M8 using Tapatalk

I'm going to switch from sprint to T-Mobile when this phone becomes available will I be able to pre-order now or I have to wait till release day?
Sent from my LGLS990 using XDA Free mobile app

If you order on a store, you can put a certain amount of money down and decrease the amount paid each month or the amount of months left to pay.
If ordering online, you only have the option given according to your credit.
-Edit. They only have Black and White?! I really wanted the Green version.

XxKINGxX2580 said:
If you order on a store, you can put a certain amount of money down and decrease the amount paid each month or the amount of months left to pay.
If ordering online, you only have the option given according to your credit.
-Edit. They only have Black and White?! I really wanted the Green version.
Click to expand...
Click to collapse
Article was posted online yesterday that US carriers are not getting green anytime soon.
Gold should be available to order on T-mo in the next week or two.

Remember that if you purchase it at a T-Mobile Corporate Store you won't have to screw around in case you want to return the device. If you order online, you have to ship it back (you pay for shipping) and only then will you receive a credit on your bill...in 2 billing cycles!

XxKINGxX2580 said:
If you order on a store, you can put a certain amount of money down and decrease the amount paid each month or the amount of months left to pay.
If ordering online, you only have the option given according to your credit.
-Edit. They only have Black and White?! I really wanted the Green version.
Click to expand...
Click to collapse
if you are a new jump user and put more extra money down it lowers your payment each month. However, if you're a existing jump user the payment stays the same no matter how much you put down the only thing that lowers is the amount of months you'll pay.

I just pre-order mine from Tmobile online and will get the phone on the March 30th. I did pick one day shipping tho...

I preordered as well online and will get it March 30th with one day shipping

iskuruts said:
I preordered as well online and will get it March 30th with one day shipping
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Click to collapse
Are you a current customer or new?

Pre ordered mine, and it got shipped. Getting it either tomorrow or monday

verks said:
Are you a current customer or new?
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Click to collapse
current customer... it's already shipped and getting Monday! yay!

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Got mine at 8:13am. Charging it up and setting up.

Wow looking pretty and u guys have it early congrats

I'll have mine by Monday!!!
I went to my UPS My Choice page and saw this!!!

i got to play with one yesterday, so I can wait until Monday. When you pay one day shipping it should mean one day
Amazon always gets to me on Saturdays....

verks said:
Got mine at 8:13am. Charging it up and setting up.
Click to expand...
Click to collapse
You got it through Tmobile?

Has anyone gotten a check from Samsung after returning your Note 7?

If so, how long did it take from the time they got your phone?

billinaz said:
If so, how long did it take from the time they got your phone?
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Click to collapse
My phone was received on Oct 21st and I have still not received my check. Today makes 14 business days when I call the hotline they told me give it to mid next week. I'm frustrated to say the least.
What date did they receive your return?
https://www.reddit.com/r/GalaxyNote..._purchased_their_note_7_from/#bottom-comments
all these people are waiting too

i waited 2 weeks and called yesterday and said still l have 10-14 more days!!! not happy!

oneandroidnut said:
i waited 2 weeks and called yesterday and said still l have 10-14 more days!!! not happy!
Click to expand...
Click to collapse
Not sure why kinda scam they really pulling and they have absolutely no information when you call, they just extend the date. They can't provide you tracking for the check , can't tell you if your check has been shipped, no email correspondence, and no way to check the status of your return. Samsung's advanced return system. What a joke

AndroiderM said:
Not sure why kinda scam they really pulling and they have absolutely no information when you call, they just extend the date. They can't provide you tracking for the check , can't tell you if your check has been shipped, no email correspondence, and no way to check the status of your return. Samsung's advanced return system. What a joke
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Click to collapse
Yeah it's bs. I'm starting to get mad. That $864 is essentially my pixel payment lol
Sent from my Pixel XL using Tapatalk

I'm supposed to be getting a bill credit from Verizon next month, but last night I received a package to return my note 7 which I have not had in my possession for over a month, and checked my orders section on my Verizon account and have a new order pending for a return of merchandise. If Verizon screws me on this I'm going to be ticked. I will fight it.

oneandroidnut said:
Yeah it's bs. I'm starting to get mad. That $864 is essentially my pixel payment lol
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
same thing here except for my V20, pixel is too back ordered for me.

Anybody get check yet??
Sent from my Pixel XL using Tapatalk

Finally got something from Verizon after numerous calls, I paid full price for the N7. I am suprised they are refunding me for the accessories as well. It also says they are sending me another return box I already got 2 and returned the phone a few weeks ago.
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $923.30, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
Thank you

I got an email about receiving a check and the bill credit. Then I was just checking my bank account and noticed a change and it was the refund from the phone.

I called Samsung today and they told me 4 to 8 business days to get the check. It's been since Oct 31 when I they received the Note 7.

I got my check in the mail yesterday! I forgot about it, actually, so it was a nice surprise lol

leyvatron said:
I called Samsung today and they told me 4 to 8 business days to get the check. It's been since Oct 31 when I they received the Note 7.
Click to expand...
Click to collapse
They received mine on Oct 24th i checked tracking yesterday! Hope I get sometime soon!!!

oneandroidnut said:
They received mine on Oct 24th i checked tracking yesterday! Hope I get sometime soon!!!
Click to expand...
Click to collapse
Yesterday I received a compensation email from Samsung. It says its a repair self ticket but shows compensation request on the title.

leyvatron said:
Yesterday I received a compensation email from Samsung. It says its a repair self ticket but shows compensation request on the title.
Click to expand...
Click to collapse
ok?????

I actually got a check yesterday.

Got a check
But it was only 54 dollars. Supposed to get a 100 dollar bill credit, plus I lost my monthly payments I had paid towards the two note 7s while I had them. Definitely lost out a bit on this deal but love my V20

Anybody get one from Samsung yet?

I got a complete refund for my note 7 that I paid 2 year contract price for ($339). Still have the phone. I called twice about a box and never got one...safe to say now I have a free phone. I pray that Samsung doesn't kill switch these phones. Think I read somewhere that 12/15 was D-day for all remaining note 7s. Can anyone else confirm this?

Got mine check today from Samsung finally! $945 woohoo! Not bad for paying $600!
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Sent from my Pixel XL using Tapatalk

Pixel XL 128gb availability?

Does anyone know when they're going to be available to order again? I've been on Googles waitlist for awhile now, there's no ETA. and i sent them an email yesterday and they replied back with this..
Hi Jeremy,
Thanks for getting in touch with Google.
I understand that you'd like to purchase a new Pixel phone. I know how curious you would be right now, however, as the system states, you'd have to wait till the product is delivered to you. The shipping is based on the location, area and the type of city you're in. We don't have information about the shipping of an order. It's based on the Estimated delivery date issued to you. As you've already got the information about the delivery, that is the best date we could give you at the moment.
I wish we had any additional facilities, however, as the company has its own policies, we wouldn't be able to deliver the product to you in short period of time.
I hope you understand our limitations.
If you have any more questions, please reply to this email. I'm happy to help!
Thanks!
Mike A
Click to expand...
Click to collapse
I have a feeling I'm gonna run out of time with the note 7 and wanted to go with the xl, but i can't wait forever.
Anyone have any insight?

Check nowinstock website and run the page refresh extension with "out of stock" phrase alert.
They've had them available for ordering on and off every week. They had many last week, in stock lasted for days.

Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)

Shouldn't i get a notification from them that they're back in Stock if I'm in the waiting list?

slickromeo said:
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Click to expand...
Click to collapse
Hopefully that means Verizon will be getting an influx of XL's too. I'm starting to worry that I won't get my preorder before I go on vacation in December.

slickromeo said:
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Click to expand...
Click to collapse
I think that "specialist" lied to you. I have been watching and the website hasn't showed them in Stock all week

ibcody said:
Hopefully that means Verizon will be getting an influx of XL's too. I'm starting to worry that I won't get my preorder before I go on vacation in December.
Click to expand...
Click to collapse
I take that back. Just got an email from nowinstock saying they had silver 128s back in stock. Finally got mine ordered

8pm EST 11/182016
Pixel XL Very Silver 128gb, Really Blue 32gb, Quite Black 32gb in stock for ordering. Ships November 23rd.
Go get them while they are hot!

JTProuhet said:
I take that back. Just got an email from nowinstock saying they had silver 128s back in stock. Finally got mine ordered
Click to expand...
Click to collapse
As did I. Cancelled my Verizon order and should be getting my Silver 128gb XL in next week!

Did any of you guys spring for the accidental protection deal?

clockcycle said:
8pm EST 11/182016
Pixel XL Very Silver 128gb, Really Blue 32gb, Quite Black 32gb in stock for ordering. Ships November 23rd.
Go get them while they are hot!
Click to expand...
Click to collapse
Where were you getting that info?

JTProuhet said:
Where were you getting that info?
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Click to collapse
I checked Google Store, 10:49pm est still available.
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clockcycle said:
I checked Google Store, 10:49pm est still available.
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Gotcha. I got mine ordered. The way you posted it made me think you were copying and pasting it from somewhere

I order my pixel xl around November 5th~8th (can't remember when exactly) and google told me it would be delivered at around December 15th-19th. Today I got an email that they've already sent it and that it coming till the 22th. I signed for the accidental protection deal cuz I'm not a careful person :S I hope it pays off.

JTProuhet said:
Gotcha. I got mine ordered. The way you posted it made me think you were copying and pasting it from somewhere
Click to expand...
Click to collapse
Congratulations!

tried to register on that site (nowinstock) and it told me that they don't accept emails from that provider....It's a gmail!??? oh well...so much for setting an alert. looking for a Quite Black 128gb XL... manual refreshed it is...
EDIT: Got it figured out. col site, never knew it existed...

Does anyone have any idea why it takes so long to restock these phones? Why are not cargo ships full of them unloading every day? I would guess some component is in short supply?
And an observation, why did google make a useless 32G model with no expansion slot? If they made a 64G and 128G model there would be a lot less problems. Of course most people would probably buy the 64G model and they would not get to sell the $100 upgrade.

Getting my S9 8th of March

I'm getting my S9 in a few days. Not sure if it's normal or not, but got confirmation that I can pick it up 8th of March.
Thought the release were 16th of March?

i'm getting mine today, so nothing special, i think the demand is very soft on this year's model

Where did you two order yours from?

Yeh, its eerily quiet in the S9 forums too, unlike last year where every country and carrier had their own s8/s8 plus "waiting rooms" lol. The buzz is nowhere near as strong as last year. I'm getting mine on Friday hopefully. I'm in the UK and I'm looking forward to it, im a sucker for new phones ?
Sent from my SM-N950F using XDA-Developers Legacy app

mrteyssere said:
I'm getting my S9 in a few days. Not sure if it's normal or not, but got confirmation that I can pick it up 8th of March.
Thought the release were 16th of March?
Click to expand...
Click to collapse
Mine is being shipped on 8th and should be with me on the 9th, bonus of pre-ordering is getting it a little bit early.
Ordered mine via Samsung Upgrade Program.

I'm in the US and I pre-ordered (unlocked version) from Samsung. I'm having trouble figuring out when it should ship. Anybody have a clue?

DiamondDave98 said:
I'm in the US and I pre-ordered (unlocked version) from Samsung. I'm having trouble figuring out when it should ship. Anybody have a clue?
Click to expand...
Click to collapse
Delivery by the 14th apparently. No idea what day they will actually ship.

Update.... according to Samsung customer service, I'll have the new device in hand by March 14th. This is for a pre-ordered unlocked version (US version) directly from Samsung.

Been notified mine is arriving tomorrow ( 8th ) - Carphonewarehouse UK

I ordered mine about 5 minutes after the pre orders went live. I'm in the US, is it only in the UK they are shipping early?

S9
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Was lucky enough to get both of these today, if anyone has any questions i'll answer them to the best of my ability

May I ask where your are located and whom you ordered from?

rjsmommy726 said:
May I ask where your are located and whom you ordered from?
Click to expand...
Click to collapse
This was a order from a physical store in Norway.

Not impressed

Anyone in the US get any shipping confirmations?

do not forget to confirm to us if it has unlocked bootloader and aosp support.

x111 said:
do not forget to confirm to us if it has unlocked bootloader and aosp support.
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Click to collapse
Lol, keep dreaming on that one if your talking about the crapdragon version.
Likely exynos will have the same OEM crap the note 8 and now s8 does
sent from my Pixel 2 XL or Note FE

does the S9 have the AKG ear buds?

wmharley said:
does the S9 have the AKG ear buds?
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Click to collapse
Yes.

TheHDR said:
Yes.
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Click to collapse
thanks