Submitted by device identifier, been waiting for the email with my unlock file for about 15 minutes now.
Not in spam, junk. It's always come instantly when doing this with HTCDEV.
Anyone else experiencing this??
Have you tried to do it a second time?
lucky_strike33 said:
Have you tried to do it a second time?
Click to expand...
Click to collapse
Just did it a second time, been about 3 minutes nothing yet.
I am having trouble with it as well. I am actually resetting a number of my old devices so I can sell them, one of them being my m8. I locked bootloader too early and need to unlock it again. Sent the code in, but no email yet. Seems it is very slow to send the email out at the minute. I have reset 3 other phones back to factory settings in the time it has taken me to get the email, which I am still waiting on!
Well that is strange. Guess I'm stuck waiting for this dumb email. Not sure why they can't just generate the unlock.bin on the website and have us download it. I hate waiting for automatic emails I always have the worst luck with them.
Edit: well I used the site contact form to send them a message about this, and got a "we received your message" email instantly. COME ON HTC
Heisenberg420 said:
Well that is strange. Guess I'm stuck waiting for this dumb email. Not sure why they can't just generate the unlock.bin on the website and have us download it. I hate waiting for automatic emails I always have the worst luck with them.
Edit: well I used the site contact form to send them a message about this, and got a "we received your message" email instantly. COME ON HTC
Click to expand...
Click to collapse
Mine came through but it was a good half an hour plus before I got it!
Stephen said:
Mine came through but it was a good half an hour plus before I got it!
Click to expand...
Click to collapse
Lucky dog
I'm going on an hour now. I hope submitting my identifier twice didn't mess anything up :/
try a different web browser?
lucky_strike33 said:
try a different web browser?
Click to expand...
Click to collapse
I think it is just HTC Dev being really slow. I suppose it could have been closer to an hour! I have been factory resetting 4 phones ant once and wiping my 10 and resetting it from scratch on the latest 1.30 software! Busy night
Alright, I used Firefox this time, created a new account with a different email. Submitted my identifier again. Nothing yet.
FINALLY got it lol
Just about finished setting up my 10 now. Need to finish factory reset procedure on my m8 and lock it, but that is tomorrows task!
Related
Firstly, I'm running the rooted stock rom (OTA 1.45..). I don't know if this has been a problem SINCE I've rooted, as I don't go on facebook much, but, one of my friends, I just dded her on facebook the other day, and then noticed that it wouldn't let me link her fb account on her contact card because her fb account wasn't present in my contacts.
Anyways, whenever I try to refresh my facebook contacts, it takkes me back to the "online directories" screen with a message that says CONNECTION ERROR.
I can login to my fb just fine and things like my friendstream and the facebook app itself are ok, but, my contacts will not update at all.
Is there a file I'm supposed to flash, or what? Any help would be appreciated.
This has been discussed here and everywhere else
As of right now, their seems to be a problem with the Facebook servers. You can log into Facebook for HTC Sense fine, but it will show that you have "no friends". When you attempt to refresh, it will just load up and then exit out of the program with the "connection failed" error.
redrazr7791 said:
This has been discussed here and everywhere else
As of right now, their seems to be a problem with the Facebook servers. You can log into Facebook for HTC Sense fine, but it will show that you have "no friends". When you attempt to refresh, it will just load up and then exit out of the program with the "connection failed" error.
Click to expand...
Click to collapse
Sorry. I've seen discussions about it, but with so many different RoMs out, I wanted to make sure it was system wide rather than one or two in-particular. Thank you though.
weird, when I try to add facebook for sense to my accounts sync, it says warning the service is curently unavailable. do you want to try again? and never works.
Nothing new. It's been broken for over a week. It has nothing to do with being rooted.
MCL1981 said:
Nothing new. It's been broken for over a week. It has nothing to do with being rooted.
Click to expand...
Click to collapse
If I could give a "perfect answer" award, then you'd have it. THANK you.
MCL1981 said:
Nothing new. It's been broken for over a week. It has nothing to do with being rooted.
Click to expand...
Click to collapse
This is the first I've heard of Facebook not working... mine has been working with no problems whatsoever. (and I'm constantly on it, refreshing all of the time) Maybe it's not as widespread as some people think?
Facebook for Android works.
Facebook for Sense is not working.
Two different things that people are getting confused. It has been down since last week. It has nothing to do with ROOT or NONROOTED phones, it has to do with Facebook's connection or server hence the "connection error" that is displayed when you try to refresh your contacts.
I'm going to take a look at logcat when I can but it doesn't seem to be a connection issue (at least with authentication). Deliberately enter the wrong password and you'll see.
An issue with Facebook none the less.
Sent from my PC36100
... and it sucks.
TommyNY said:
I'm going to take a look at logcat when I can but it doesn't seem to be a connection issue (at least with authentication). Deliberately enter the wrong password and you'll see.
An issue with Facebook none the less.
Click to expand...
Click to collapse
Exactly. You can log in successfully, but when it comes to getting your contacts between Facebook servers and your phone, it isn't working. Somewhere there is a disruption between the 2. Androidforums.com has been on this for a while and even the HTC.com forums have had people talking about it.
From what someone mentioned, this happened to the iPhone a few weeks ago and was successfully fixed ASAP...
Soooo, basically, we're just waiting for it to fix itself?
... ugh.
redrazr7791 said:
Exactly. You can log in successfully, but when it comes to getting your contacts between Facebook servers and your phone, it isn't working. Somewhere there is a disruption between the 2. Androidforums.com has been on this for a while and even the HTC.com forums have had people talking about it.
From what someone mentioned, this happened to the iPhone a few weeks ago and was successfully fixed ASAP...
Click to expand...
Click to collapse
I'm sure this issue will be fixed ASAP (As Soon As Possible) too, rather than just sitting around twiddling their thumbs...
Go here this should work. Be sure to read my post as well.
http://forum.xda-developers.com/showthread.php?t=737323
The problem seems to be fixed now. I just happened to open my people app, and pow! Facebook friends and contacts were updated. Pictures, updates, everything.
I got a text this morning, it read ...
TrafficTV: Hope you're enjoying your 30 day TrafficTV trial. If you dont wish to be subscribed at 4GBP pm after this time, you can unsubscribe via the application.
Click to expand...
Click to collapse
Apparently I "subscribed" to this service before I rooted when I got my phone replaced the other week.
Trouble is I don't have this app any more as I am using Cyanogenmod, I tried to install it from a backup to no avail, also I am unable to go back to stock either as their is no orange RUU.
Before I call orange and tell them to void my warranty (because I am rooted) and cancel the subscription anyone have any clever ideas??
mercianary said:
I got a text this morning, it read ...
Apparently I "subscribed" to this service before I rooted when I got my phone replaced the other week.
Trouble is I don't have this app any more as I am using Cyanogenmod, I tried to install it from a backup to no avail, also I am unable to go back to stock either as their is no orange RUU.
Before I call orange and tell them to void my warranty (because I am rooted) and cancel the subscription anyone have any clever ideas??
Click to expand...
Click to collapse
Try downloading it? http://traffictv.orange.co.uk/
I accidentally subscribed and even with the app, it wasn't the easiest thing to unsubscibe.
Failing that ask OrangeHelpers on twitter to cancel it. Problem is they won't be back until monday. Otherwise play dumb, call customer services don't mention rooting etc...It will be easier for them to cancel it on their system than to talk you through it.
Thanks for the link, i couldn't download the app from their though, got to the last stage and it would just fail.
But I did find an email and phone number for TrafficTV on that site.
Going to give them a call now and get them to cancel it from their end.
Thanks.
mercianary said:
Thanks for the link, i couldn't download the app from their though, got to the last stage and it would just fail.
But I did find an email and phone number for TrafficTV on that site.
Going to give them a call now and get them to cancel it from their end.
Thanks.
Click to expand...
Click to collapse
Not sure if you guys have figured this out yet, realizing that this thread is 2 years old, but text STOP to 84300 should do the trick!
Hi Everyone. It seems alot of people are having the same problems I had. You can not look up your order. Using quick order lookup with Order number and passord says invalid order or password. Order Lookup with Order number says EMAIL_MISSING on digital river website. OR other order lookup on htc.com says enter a valid email address when you are entering a valid email address.
Also Trying the forget password says invalid email address so you cant even reset your password. Here is what I did. I contacted htc through a message here(not chat, they cant do anything really)
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
What you need to tell them is you need you password reset because you can not look up your order because it doesnt think your email is valid or the password is right. You get all the above errors. Give them your order ID and Email address you used or got your order confirmation to. Keep riding them till they send you a email with a password reset link. Once you get it ( i got mine after a day asking twice) reset it. Make your new password.
Go back to login here
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
Once you login for me atleast I looked under order history nothing showed. but go to the order lookup that asks for your order number and password and it should show you your order.
Hope this helps. It drove me to almost cancel my preorder.
I'm having this problem as well now. And I'd honestly rather just wait for a shipping email/confirmation than drive myself nuts w/ customer service reps. It's crazy that all this is necessary
Sent from my HTC One_M8 using Tapatalk 2
patstock11 said:
I'm having this problem as well now. And I'd honestly rather just wait for a shipping email/confirmation than drive myself nuts w/ customer service reps. It's crazy that all this is necessary
Sent from my HTC One_M8 using Tapatalk 2
Click to expand...
Click to collapse
Yeah it is crazy. Its like when you place your order it takes your email for updates but its never stored in to look up your order or to make and account like it says. It should be sending out a new unique password after you order but it doesnt.
Even when trying to reset password on that digital river link
Keeps saying invalid email.
So I'll have to contact HTC like you said, hopefully it gets working soon.
Already posted this in shipping thread but I'll describe what I did again here hoping it helps more people
go to this page:
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
click forgot order password
In the popup if you scroll down there should be a prompt for just an order number, click submit and it should send a password reset URL to the email used when ordering. Then it should prompt you to enter a new account email and password. After resetting it took 20-30 min for it to actually let me log in.
King p1n said:
Even when trying to reset password on that digital river link
Keeps saying invalid email.
So I'll have to contact HTC like you said, hopefully it gets working soon.
Click to expand...
Click to collapse
Yeah. Same happened to me. Just send a message to them. Theyll tell you they sent you a email with the password reset but i never got the first two so I had to ***** to them again lol and finally got it. Its crazy all the problems.
Heisenberg420 said:
Already posted this in shipping thread but I'll describe what I did again here hoping it helps more people
go to this page:
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
click forgot order password
In the popup if you scroll down there should be a prompt for just an order number, click submit and it should send a password reset URL to the email used when ordering. Then it should prompt you to enter a new account email and password. After resetting it took 20-30 min for it to actually let me log in.
Click to expand...
Click to collapse
Yeah I tried this before and it didnt work. Thats when I had to contact support.
aknotts415 said:
Yeah I tried this before and it didnt work. Thats when I had to contact support.
Click to expand...
Click to collapse
ok yeah the entire site just seems extremely buggy. Half the pages won't even load css styles on linux chrome.. not to mention when I ordered it wouldn't even add the phone to my cart. had to wipe the cobwebs of my windows pc for some odd reason
Heisenberg420 said:
ok yeah the entire site just seems extremely buggy. Half the pages won't even load css styles on linux chrome.. not to mention when I ordered it wouldn't even add the phone to my cart. had to wipe the cobwebs of my windows pc for some odd reason
Click to expand...
Click to collapse
yeah same lol
In the UK I am able to use this address, type in my order number and password and it looks up my order. I cant do anything else at all. Here is the site I use: https://shop.eu.htc.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=htcemea
Stephen said:
In the UK I am able to use this address, type in my order number and password and it looks up my order. I cant do anything else at all. Here is the site I use: https://shop.eu.htc.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=htcemea
Click to expand...
Click to collapse
Thats about all i can do also lol
Edit: oops, wrong thread, but thanks for the info
When you look up the order, use internet explorer instead of chrome, I had this same issue and I know IE sux but it will let you see the order status. In chrome I get the invalid password or order number error but not in IE. Actually you can even look up the order status on your phone. In the Google Search, just type HTC order lookup, go to the site, put in your number and password and boom!
Hello. Does anyone eles having a problem with bootloop? And cannot get past to logo? Does anybody know way to get pass logo? Is there a way to fix?
Looks like there's no way to fix it but there's some ways to save your files. I think the best recommendation is send it to LG.
My G4 finally has bootloop yesterday. Sent into service center today to get it repaired under warranty. Serial number start with 509.
Thanks for repsone guys. Ive tried talk to lg and they reply and i reply then its stopped talk to me? Dunno why.
So i manage get past bootloop but once phone turn off or restart and i have to do it again and again. Only just for 3mins
Wigga21 said:
Thanks for repsone guys. Ive tried talk to lg and they reply and i reply then its stopped talk to me? Dunno why.
So i manage get past bootloop but once phone turn off or restart and i have to do it again and again. Only just for 3mins
Click to expand...
Click to collapse
maybe they closed or something.. try the chat feature if they have it... try again to contact and have it repaired.
Tried to via chat and no agent online. So ive sent a email and i did get a email back and asking me where i purchase from i repsone and none of them reply and i kept email it couple times. Gave up and phone them up and they say lady name Nicola will email me today. And i heard nothing next 3days. Ive been trying do with them over week. No luck what suggest shall i do now
Wigga21 said:
Tried to via chat and no agent online. So ive sent a email and i did get a email back and asking me where i purchase from i repsone and none of them reply and i kept email it couple times. Gave up and phone them up and they say lady name Nicola will email me today. And i heard nothing next 3days. Ive been trying do with them over week. No luck what suggest shall i do now
Click to expand...
Click to collapse
These are just the excuses from lg not to fix ur device since already they had so many devices up for repair... Manufacturing fault ...LG is famous for making defective devices dont buy from lg ever again
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
GuyInDogSuit said:
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
Click to expand...
Click to collapse
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
dalelindley76 said:
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
Click to expand...
Click to collapse
Seven days?
Seems excessive. How/where did you get this length of time?
Jhoopes517 said:
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
Click to expand...
Click to collapse
That's unfortunate. Have you ever had this issue with any other device?
GuyInDogSuit said:
Seven days?
Seems excessive. How/where did you get this length of time?
That's unfortunate. Have you ever had this issue with any other device?
Click to expand...
Click to collapse
Not that wasn't cleared up with a wipe data/cache and restarting the app.
Jhoopes517 said:
Not that wasn't cleared up with a wipe data/cache and restarting the app.
Click to expand...
Click to collapse
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
wooo000 said:
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
Click to expand...
Click to collapse
I turned it off on my old device (doesn't have service anyway). Still no dice. Ugh!!
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
GuyInDogSuit said:
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
Click to expand...
Click to collapse
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
is Google carrier services app is up to date on your phone?
TheKnux said:
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
Click to expand...
Click to collapse
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
chetly968 said:
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
Click to expand...
Click to collapse
No VPN in my case, that I'm aware of.
dexlemaffo said:
is Google carrier services app is up to date on your phone?
Click to expand...
Click to collapse
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
GuyInDogSuit said:
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
No VPN in my case, that I'm aware of.
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
Click to expand...
Click to collapse
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
TheKnux said:
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
Click to expand...
Click to collapse
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
GuyInDogSuit said:
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
Click to expand...
Click to collapse
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
Click to expand...
Click to collapse
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
TheKnux said:
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
Click to expand...
Click to collapse
I could give that a try, sure. I do have access to a PC/web browser.
GuyInDogSuit said:
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
I could give that a try, sure. I do have access to a PC/web browser.
Click to expand...
Click to collapse
Let me know if it works for you. Sounds ridiculous, but it might actually work.
TheKnux said:
Let me know if it works for you. Sounds ridiculous, but it might actually work.
Click to expand...
Click to collapse
I don't think it did. Or would. Still no message on either end. Something isn't allowing it to be sent in the first place, it seems.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
Click to expand...
Click to collapse
I had the exact same issue on verizon, but with a globel version. Wouldnt recognize the phone at all. After calling, they pushed me to tech support. Because the phone isnt in their system, the guy had to take an IMEI from another CDMA-Less phone, and enable the CDMA-Less feature. Then he put my IMEI back. Rebooted, and got 2 days worth of texts, and chat features enabled instantly.
The guy said there's a chance that "cleaners" will comb through accounts and reset it, but if it happens, I just have to do the same thing again.