lg g4 bootloop - G4 Q&A, Help & Troubleshooting

Hello. Does anyone eles having a problem with bootloop? And cannot get past to logo? Does anybody know way to get pass logo? Is there a way to fix?

Looks like there's no way to fix it but there's some ways to save your files. I think the best recommendation is send it to LG.

My G4 finally has bootloop yesterday. Sent into service center today to get it repaired under warranty. Serial number start with 509.

Thanks for repsone guys. Ive tried talk to lg and they reply and i reply then its stopped talk to me? Dunno why.
So i manage get past bootloop but once phone turn off or restart and i have to do it again and again. Only just for 3mins

Wigga21 said:
Thanks for repsone guys. Ive tried talk to lg and they reply and i reply then its stopped talk to me? Dunno why.
So i manage get past bootloop but once phone turn off or restart and i have to do it again and again. Only just for 3mins
Click to expand...
Click to collapse
maybe they closed or something.. try the chat feature if they have it... try again to contact and have it repaired.

Tried to via chat and no agent online. So ive sent a email and i did get a email back and asking me where i purchase from i repsone and none of them reply and i kept email it couple times. Gave up and phone them up and they say lady name Nicola will email me today. And i heard nothing next 3days. Ive been trying do with them over week. No luck what suggest shall i do now

Wigga21 said:
Tried to via chat and no agent online. So ive sent a email and i did get a email back and asking me where i purchase from i repsone and none of them reply and i kept email it couple times. Gave up and phone them up and they say lady name Nicola will email me today. And i heard nothing next 3days. Ive been trying do with them over week. No luck what suggest shall i do now
Click to expand...
Click to collapse
These are just the excuses from lg not to fix ur device since already they had so many devices up for repair... Manufacturing fault ...LG is famous for making defective devices dont buy from lg ever again

Related

TrafficTV on orange UK - help unsubscibing.

I got a text this morning, it read ...
TrafficTV: Hope you're enjoying your 30 day TrafficTV trial. If you dont wish to be subscribed at 4GBP pm after this time, you can unsubscribe via the application.
Click to expand...
Click to collapse
Apparently I "subscribed" to this service before I rooted when I got my phone replaced the other week.
Trouble is I don't have this app any more as I am using Cyanogenmod, I tried to install it from a backup to no avail, also I am unable to go back to stock either as their is no orange RUU.
Before I call orange and tell them to void my warranty (because I am rooted) and cancel the subscription anyone have any clever ideas??
mercianary said:
I got a text this morning, it read ...
Apparently I "subscribed" to this service before I rooted when I got my phone replaced the other week.
Trouble is I don't have this app any more as I am using Cyanogenmod, I tried to install it from a backup to no avail, also I am unable to go back to stock either as their is no orange RUU.
Before I call orange and tell them to void my warranty (because I am rooted) and cancel the subscription anyone have any clever ideas??
Click to expand...
Click to collapse
Try downloading it? http://traffictv.orange.co.uk/
I accidentally subscribed and even with the app, it wasn't the easiest thing to unsubscibe.
Failing that ask OrangeHelpers on twitter to cancel it. Problem is they won't be back until monday. Otherwise play dumb, call customer services don't mention rooting etc...It will be easier for them to cancel it on their system than to talk you through it.
Thanks for the link, i couldn't download the app from their though, got to the last stage and it would just fail.
But I did find an email and phone number for TrafficTV on that site.
Going to give them a call now and get them to cancel it from their end.
Thanks.
mercianary said:
Thanks for the link, i couldn't download the app from their though, got to the last stage and it would just fail.
But I did find an email and phone number for TrafficTV on that site.
Going to give them a call now and get them to cancel it from their end.
Thanks.
Click to expand...
Click to collapse
Not sure if you guys have figured this out yet, realizing that this thread is 2 years old, but text STOP to 84300 should do the trick!

[Q]Paid app showing not purchased?

Hey everyone I wanted to see if I'm in the wrong or if this has happened to anyone else.
I purchased Rom Toolbox Pro from Jrummy in January, I used it for everything just about and I was always able to download it easily. About a week ago I flashed a new Rom and when I went install Rom Toolbox Pro, it didn't show purchased. I had had this problem before all i needed to do was force close the play store and i would reopen and it would show all my purchased apps, but this time it didn't work so i cleared cache on the play store, and it still didn't work. So i decided to call Google/have them call me. The woman who called was very helpful and understood that i had a rooted device and she tried to help me out as much as she could. We saw that the app was previously purchased in January, but even on the website it no longer shows purchased. She forwarded the issue onto the "specialists" and said they would contact me back within 48 hours. After about 3 days I had Google call me back just so I could checkup on the issue, when I asked for a manager they tried to transfer me, but the phone hung up. When I called again I was really fed up, a woman answered and I was a bit snippy with her, but then the manager walked over and said he was supposed to talk to me, so they transferred the call. The manager was very nice and very helpful, he said he would put his name on the issue which would put it at the front of the queue. Later that day I receive an email asking if I can see that the app is purchased on the website, I replied saying no. They said they could refund me the app, but the problem is, I no longer have the card the application was purchased on. They said I should contact Jrummy and have some input from him. I already contacted before I even called Google, and he said he can only refund and the issue seems to be on Google's side. So I tell the specialist this, and then they begin to blame my device saying that it being rooted would cause the application to be incompatible. I bluntly told the specialist that having a rooted or custom ROM can make an application be incompatible, but that is not my issue, the issue is their database. I then asked for a manager to contact me. Thee specialist replied saying "I understand your point, however I would not advise something I haven't seen proof of." WTF? and "Other users who have had rooted devices, experienced this issue, once they un-rooted, they were able to access their paid apps" so have any of you "experienced this issue"? He made no point prior that this issue was somewhat resolvable and acted as if the only way to retrieve the app was to unroot or refund, but when I ask for a manager "I was willing to make an exception and refund for the app, however you do not have the credit card used to make the purchase. Other users have experienced this issue, most are not rooted. We are currently looking into the issue. I can not guarantee that when it is resolved you will have access to the app, however if you would like to be patient and wait, I can notify you when the issue is resolved."You were willing to make an exception? LOL He also said if I would like to speak with his manager to reply to the email, so before I did that I wanted to ask your opinions.
TL;DR
>Purchased app in January
>No longer shows purchased
>Called Google
>Never contacted me back
>Called back
>Contacted me back
>They insist its my rooted phone and incompatibility issues(not true because app shows up, just says not purchased)
>Ask for manager
>What's your opinion?
Reboot the phone. Clear cache. It worked for me.
Sent from my SPH-D710 using XDA
Oh and don't forget to clear app data too. Then just login again.
Sent from my SPH-D710 using XDA
peanut1596 said:
Oh and don't forget to clear app data too. Then just login again.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Well I already did this basically, but it's not my phone, because on the website it shows that its not purchased even.
Well when this happened to me I had to wipe app data, cache, and reboot. If you are on a custom rom then perhaps try rrflashing gapps. Or maybe all of it.
Sent from my SPH-D710 using XDA
I'm having the same problem with them. It's a known problem they say
Sent from my SPH-M930BST using XDA
If its showing as not purchased on the website, then it sounds like a problem with Googles Servers, not your phone. I would keep contacting them about it, tell them when you login to your account on a computer it doesn't show as purchased.
Menu /settings /apps/ all. /Google play /Clear data. Now Open back up market login again. And should show you purchased apps that wht I do when I come across that issue
Former Army sergeant 11C20
Why not email google your receipt? Google sends me a receipt for everything that I purchase. And it's in Gmail....so I have everything that's ever been sent to me.
hotspace said:
Why not email google your receipt? Google sends me a receipt for everything that I purchase. And it's in Gmail....so I have everything that's ever been sent to me.
Click to expand...
Click to collapse
They have my receipt, they know ive purchased it, but they cant really do anything :/
Jeffreycat said:
If its showing as not purchased on the website, then it sounds like a problem with Googles Servers, not your phone. I would keep contacting them about it, tell them when you login to your account on a computer it doesn't show as purchased.
Click to expand...
Click to collapse
They know this, but refuse to believe it's them. They're not really helping themselves out much.

Message problems

Hi everyone,
I am not good in english but i will try my best to explain the problem i have
The fact is that last month i did the 4.1.2 maj on my note 2 but after doing it, a reccurent problem appear. Sometime, while i am sending a message, the message didn't send and when i try to return to the conversation list, it is empty with only a picture of a letter, telling me that i have no message, and choose "+" to create new one...
This problem often happened and the only choice i had was to reboot the smartphone...
After a time, i try to return on 4.1.1, makes a reset factory and all.
The problem seems to be resolved but this morning it happen again...
I don't use Handcent of Chomp, or GOsms.
But i tried and when the problem happen, Handcent sms can't send any messages too. ...
I am desesperate... how could this happen for a thing that cost 600€ and for the most simple thing that sending message... ?
Thank you for the help
Hi,
today i got the problem again.
I made a screenshot in order to show you
OP,
Unfortunately as this is not a Sprint model it would be difficult to help.
I will ask the mods to help get this to the right section.
garwynn said:
OP,
Unfortunately as this is not a Sprint model it would be difficult to help.
I will ask the mods to help get this to the right section.
Click to expand...
Click to collapse
Damn, i was in the wrong section ?
Sorry :x
I am guessing it belongs in the international section
Thread moved
FNM
Thank you
But reaylly... Nobody has the same probleme ?
Because i got it more and more often.... it has been already twice yesterday...
And i have to reboot the phone everytime...
I have the exact same problem
Kenshura said:
Thank you
But reaylly... Nobody has the same probleme ?
Because i got it more and more often.... it has been already twice yesterday...
And i have to reboot the phone everytime...
Click to expand...
Click to collapse
---------------------------------------------------------------------------------------------
I have the same problem and I dont know how to fix it.
I am glad that i am not the only having this problem
I asked on another forum and they told me if I did't activate the mode which delete message when you reach the limit.
So I desactivated it and the problem seem to be resolve.
But after 1 month the issue appared again even if i made a full wipe and installed the rom Omega.
I have the same problem on both stock and omega.
Only fix I have at the moment is rebooting
Sent from my GT-N7100 using xda premium
It be possible that there is no solution...
Did you activate the message auto deleting?
Are you people rooted ?
If yes then make sure that in suspersu settings trust system apps is checked. It looks like messaging app sometimes use su. Strange.
It popped up once in my suspersu logs.
Sent from my GT-N7100
I go activate it !
Hope this will stop the problem ! I will tell you later !
It seems that even by checking trust system app, the problem isn't resolve ...

Help - Need to retrieve deleted texts

I have a Verizon LG G3. It is not rooted nor do I have any backups. I've searched online and found several programs, however I cannot get any of them to work. Can anyone tip me in the right direction? I accidentally deleted all my texts late last night.
Breakthecycle2 said:
I have a Verizon LG G3. It is not rooted nor do I have any backups. I've searched online and found several programs, however I cannot get any of them to work. Can anyone tip me in the right direction? I accidentally deleted all my texts late last night.
Click to expand...
Click to collapse
Last night seems like a long time to try and recover those texts. Most likely, the deleted data is already overwritten. Next time use SMS Backup and Restore to backup your texts.
Them nudies are gone forever breh
Sent from my LG-D851 using Tapatalk
brolic925t said:
Them nudies are gone forever breh
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
Nah, no nudes lol. I knew it would be overwritten, however, I shut my phone off if that matters.
Oh oh.......trying to recover the girlfriends deleted texts
Just leave her bruh, don't do this to yourself
C'mon guys, I'm serious. I need it for legal proceedings.
Breakthecycle2 said:
C'mon guys, I'm serious. I need it for legal proceedings.
Click to expand...
Click to collapse
Call your carrier and ask them if they can recover them for you. If not you need a court order (warrant).
No, no court warrant. A contractor I hired flaked on me, so I put a stop payment on the check. He is threatening to sue me for the money he is not entitled to. I had messages showing I "fired him", but for some stupid reason, I deleted all my texts last night.
When I first got the phone, it gave me an option to restore texts. It restored a bunch from months prior. Do you think if I do a master reset, I could get them back that way?
Breakthecycle2 said:
When I first got the phone, it gave me an option to restore texts. It restored a bunch from months prior. Do you think if I do a master reset, I could get them back that way?
Click to expand...
Click to collapse
No. A master reset wouldn't magically retrieve them. The only option is calling the carrier and see if they can print you out a transcript of those texts. They should be able to.
Breakthecycle2 said:
When I first got the phone, it gave me an option to restore texts. It restored a bunch from months prior. Do you think if I do a master reset, I could get them back that way?
Click to expand...
Click to collapse
Here is a how-to to recover deleted messages.
www.androidpit.com/how-to-recover-deleted-text-messages
Do this quickly because the longer you wait the less likely you will succeed. Good luck.
hwong96 said:
Here is a how-to to recover deleted messages.
www.androidpit.com/how-to-recover-deleted-text-messages
Do this quickly because the longer you wait the less likely you will succeed. Good luck.
Click to expand...
Click to collapse
I cant get any of those to work on my phone for some reason. No matter what I do.
I got them. I retrieved them online in my Verizon account. Crazy. Every text is there.

HTCDEV token submitted, no email??

Submitted by device identifier, been waiting for the email with my unlock file for about 15 minutes now.
Not in spam, junk. It's always come instantly when doing this with HTCDEV.
Anyone else experiencing this??
Have you tried to do it a second time?
lucky_strike33 said:
Have you tried to do it a second time?
Click to expand...
Click to collapse
Just did it a second time, been about 3 minutes nothing yet.
I am having trouble with it as well. I am actually resetting a number of my old devices so I can sell them, one of them being my m8. I locked bootloader too early and need to unlock it again. Sent the code in, but no email yet. Seems it is very slow to send the email out at the minute. I have reset 3 other phones back to factory settings in the time it has taken me to get the email, which I am still waiting on!
Well that is strange. Guess I'm stuck waiting for this dumb email. Not sure why they can't just generate the unlock.bin on the website and have us download it. I hate waiting for automatic emails I always have the worst luck with them.
Edit: well I used the site contact form to send them a message about this, and got a "we received your message" email instantly. COME ON HTC
Heisenberg420 said:
Well that is strange. Guess I'm stuck waiting for this dumb email. Not sure why they can't just generate the unlock.bin on the website and have us download it. I hate waiting for automatic emails I always have the worst luck with them.
Edit: well I used the site contact form to send them a message about this, and got a "we received your message" email instantly. COME ON HTC
Click to expand...
Click to collapse
Mine came through but it was a good half an hour plus before I got it!
Stephen said:
Mine came through but it was a good half an hour plus before I got it!
Click to expand...
Click to collapse
Lucky dog
I'm going on an hour now. I hope submitting my identifier twice didn't mess anything up :/
try a different web browser?
lucky_strike33 said:
try a different web browser?
Click to expand...
Click to collapse
I think it is just HTC Dev being really slow. I suppose it could have been closer to an hour! I have been factory resetting 4 phones ant once and wiping my 10 and resetting it from scratch on the latest 1.30 software! Busy night
Alright, I used Firefox this time, created a new account with a different email. Submitted my identifier again. Nothing yet.
FINALLY got it lol
Just about finished setting up my 10 now. Need to finish factory reset procedure on my m8 and lock it, but that is tomorrows task!

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