hi guys is anyone have issues with the camera ?
the autofocus not work and i get flashing with record video
i try clear camera.app data i try Factory data reset nothing happens. so where is the problem
love the phone but the camera kill my dreams
https://youtu.be/7AJrj1GkIE8
Sent from my Nexus 6P using XDA-Developers mobile app
the guy in front of you has a jammer and don't want to be recorded, that's all
https://youtu.be/J_ZAnc9uXiE
Sent from my Nexus 6P using XDA-Developers mobile app
afuller42 said:
the guy in front of you has a jammer and don't want to be recorded, that's all
Click to expand...
Click to collapse
come on nobady front me look to the next video in #3
Sent from my Nexus 6P using XDA-Developers mobile app
I think you simply have a defective unit, no luck. You could try to return it.
Mine does this and supposedly the 1.30 software update fixes some of the focus issues.
already updated to 1.30.709
Sent from my Nexus 6P using XDA-Developers mobile app
DinarQ8 said:
already updated to 1.30.709
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Thanks for letting me know. Maybe we DO have defective units.
---------- Post added at 04:01 PM ---------- Previous post was at 03:45 PM ----------
DinarQ8 said:
already updated to 1.30.709
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
I was just playing with the camera in my office like in your video #3 an getting the same focus issues that you showed. I decided to check the lenses to see if they were smudged or dirty. There were TINY TINY smudges on the focus/flash lens. I wiped it clean and focus was perfect after that. I really hope this is something that can be fixed with updated software because if not, we're going to have to keep the lens on the focus laser pristine, which is going to be a pain. Anyway, I hope this helps you.
Did the verizon varient get the 1.30.709 patch? Mine is still on 1.19.605
[/QUOTE]
I was just playing with the camera in my office like in your video #3 an getting the same focus issues that you showed. I decided to check the lenses to see if they were smudged or dirty. There were TINY TINY smudges on the focus/flash lens. I wiped it clean and focus was perfect after that. I really hope this is something that can be fixed with updated software because if not, we're going to have to keep the lens on the focus laser pristine, which is going to be a pain. Anyway, I hope this helps you.[/QUOTE]
I haven't noticed any issues with mine yet thankfully. Hopefully if I do, cleaning it will solve it. For me, cleaning it is second nature...I've always cleaned every camera phone I've owned before taking pics/video.
Haven't had this problem at all. On 1.19. Tried to recreate with different scenarios and could not.
Sent from my HTC 10 using XDA-Developers mobile app
I'm basically unable to focus in a dim lit room. No ota as in us
Sent from my HTC 10 using XDA-Developers mobile app
Take a micro fiber cloth and scrub the **** out of your auto focus. See if it helps. I have this issue as well, it helps a bit. I'm waiting for the 1.3 update before I return it.
coobot said:
Take a micro fiber cloth and scrub the **** out of your auto focus. See if it helps. I have this issue as well, it helps a bit. I'm waiting for the 1.3 update before I return it.
Click to expand...
Click to collapse
Yeah if I don't get an update in the next day or 2 it's going back for an s7
Sent from my SM-G930V using Tapatalk
Remember that it has laser focus. Stop pointing it at reflective surfaces and expect it to "see" through it. Also, pointing it at a giant led may cause issues too.
Sent from my iPad using Tapatalk
Still have the same issue.
Is this fixed on 1.3 or we have to wait 1.5 (in Europe) ?
salah_shehadah said:
Still have the same issue.
Is this fixed on 1.3 or we have to wait 1.5 (in Europe) ?
Click to expand...
Click to collapse
ithink we have to wait for 1.5 as i have 1.3 and still face the same issue some times
I have the same problem too! HTC 10 unlocked, ATT, using HTC software number 1.53.617.5.
It's almost as if the focus is fixed at a short distance, and everything else is blurry. On a perfectly well-lit day outdoors, the landscape looks all blurry (like how my grandpa would see the world without his glasses!)
This is a terribly disappointing, and I've been on call with them for the last 3 days trying to get a replacement.
Finally the "escalation" department calls me, and here's the list of problems: 1) They do not have replacement units readily available, and it'll be a long wait to get one. What's more they'll still put a full holding charge on my credit card. They recommend option (2) below...
2) They tell me that it's quicker to return the faulty phone, refund the money, and order a new one from the store. Well the store is out of "Carbon Gray" which I currently have, but fine I'll be OK with the silver version too. There's an issue here, I had ordered the HTC10 with the $100 promo off (one of the first people to order right after launch) and of course the promo-code is no longer valid. So I'll have to spend $100 more to get a replacement which has a working camera!! And in the two weeks it takes to send in my faulty phone, place a new order and get it shipped, they expect me to have a spare phone around!
As one of the first loyal customers, send the damn replacement unit first, and I'll be happy to return the original right after I receive it. I shouldn't be expected to spend $100 more for a faulty phone that you sent in the first place!
I confirm this issue of all HTC 10, auto focus in video mode is disabled., have to touch the screen to focus.
I will send a report to my contact in HTC.
Bought my 10 in November of last year... Worked great for about 4 months... Started to notice small delays in the camera functions... Head a few times where the lens was dirty and after I cleaned it off, the camera seemed to work fine. Then in May of this year, we take the kids to meet April the giraffe and her new baby Taj, in New York. My camera stopped working all together while I was photographing the giraffes...
It still doesn't work, after a FR of the whole phone and trying tons of so called remedies...
Bought the u11 now... best not let me down...
The 10 is the first HTC I didn't own for at least 3 years...
Related
So I'm on my 6th handset, and no flickering at last.
However this one has a dead pixel (again) and the front speaker holes where the led is are mis aligned, wonky basically and tbh I think it looks tacky like a cheap knock off
I'm torn between doa'ing this and going onto the 7th handset or just living with the two issues
What would you do?
Sent from my HTC One X using XDA
lawrence750 said:
So I'm on my 6th handset, and no flickering at last.
However this one has a dead pixel (again) and the front speaker holes where the led is are mis aligned, wonky basically and tbh I think it looks tacky like a cheap knock off
I'm torn between doa'ing this and going onto the 7th handset or just living with the two issues
What would you do?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
7th time's a charm...
Those issues would bug me more tbh than the screen flicker which I currently experience but holding hope that 1.30 will resolve it. Try again and hope that the next handset is the holy grail.
Return it again until you get a good one mate. At the end of the day you are on a phone that you will be using at least a minimum for a year..so i say take it back
lawrence750 said:
So I'm on my 6th handset, and no flickering at last.
However this one has a dead pixel (again) and the front speaker holes where the led is are mis aligned, wonky basically and tbh I think it looks tacky like a cheap knock off
I'm torn between doa'ing this and going onto the 7th handset or just living with the two issues
What would you do?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Personally I'd just return, the One X is an Amazing Handset, and you shouldn't have to live with a defective unit, i'm not sure why you're so unlucky to get 6 of them, but better to persist than give up and then not be able to return later.
lawrence750 said:
So I'm on my 6th handset, and no flickering at last.
However this one has a dead pixel (again) and the front speaker holes where the led is are mis aligned, wonky basically and tbh I think it looks tacky like a cheap knock off
I'm torn between doa'ing this and going onto the 7th handset or just living with the two issues
What would you do?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I feel sorry for you as i was first time lucky....to be honest if you are not happy i`d return it and try again.If for some reason mine went kaput i`d keep searching for a perfect replacement..it`s a great phone.
Return it. Im on my eight one. Something so expensive should be perfect.
Thanks for the replies, think I agree and will arrange the next replacement!
Sent from my HTC One X using XDA
i would take back the 100th if it was faulty.
I would take it back
I seem to have got really lucky - somehow got a perfect device myself!
Sent from my HTC One X using Tapatalk 2
I would take it back,
But why are you not getting your replacement direct in the shop, (I would) - and I'd check it in the shop before I left.
Sent from my Xoom using Tapatalk 2
I often cant help to think that people only find (some of the minor) issues with handsets once they have been on the forums and then go to look for them.
I wonder if I passed what i think to be a defect free handset to someone that has had more than 6 or 7 replacements that they would find defect that I dont see?
Just a thought….
Steve
No offence, but, return it and move on to a different handset... It is insane for anyone to buy/return/exchange 6-7 times for a product. Clearly the product doesn't work for you. If I have to exchange a product more than once, I'm done with that product..
slashd0t said:
No offence, but, return it and move on to a different handset... It is insane for anyone to buy/return/exchange 6-7 times for a product. Clearly the product doesn't work for you. If I have to exchange a product more than once, I'm done with that product..
Click to expand...
Click to collapse
That's the thing, I could, but to me there just isn't any competition to it, 100% working it wipes the floor with anything else (i hate Samsung's touchwiz and everything else they do with it like the stock browser has no desktop mode at least on sgs2, desktop mode is necessary for me) if there was a nexus with the same specs I wouldnt mind that, but then again I'm hooked on sense there's so many little features that I take for granted now and when I use another phone, it just doesn't feel right. And that's why I have to keep swapping, once I find the perfect one (which should have been the first one dammit) I will be a happy bunny
Edit: damn sense, any other product would have absolute maximum 2 tries then it would be off to another brand
Sent from my HTC One X using XDA
Delete this ..
I've almost driven myself mad trying to decide whether to return my HOX due to the flicker at low brightness. The problem is that for me it's a bit of a PITA to find the time to return to the shop, and the other thing is that both of the HOXs that colleagues of mine own, which came from different shops entirely, also exhibit exactly the same issue. So considering my phone is otherwise a very good example without any of the other issues I've heard about, I've decided to stick with it and see what the 1.30 update does.
This issue definitely isn't bothering me just because it's mentioned on this forum; I discovered the discussions on here after noticing the flicker myself.
I'd return it and get a replacement.
I've tried to search around a bit for some help but I'm not really sure what to search for. I found one other thread that was maybe similar to my issue but I'm not sure.
I ordered the note 8 from Staples and it arrived last Tuesday 9/10. I was a really hot day and the packing box was roasting hot. The product packaging was hot and the device was hot. I let it cool but when I finally powered it up the screen was buggy (see pic band of "static/snow" it was worse than that). I did a little search to see if I should return it right then or if it was just a temporary thing. What I could find seemed to suggest it might be the heat, factory reset and see if it was better. I did that and it was better for a day or two. Then it just would flicker a bit late in the day on days when I used it a bit more. Today it's been acting up since I first turned it on.
It doesn't get really hot just maybe a little warm in the 80 degree range maybe where I can just barely feel it.
So, I am bummed out wondering if I need to take it back to Staples or contact Samsung now that I've got it all set up ect. Or exactly what's going on with it? I haven't tried a reset again but not sure at this point it's going to do anything...?
So just looking for some thoughts on what I should do next or if it's able to be saved or not?
(pictures: it's not always that bad sometimes it's just tiny speckles on pictures or text sort of like at the bottom of the bar in the second picture)
Well now the charger doesn't seem to want to work so...
Pretty sure of my answer but feels like one of those moments when you just need someone else to say it haha.
Sent from my HTC_Amaze_4G using xda app-developers app
Return it
Sent from my GT-N5110 using Tapatalk HD
abax44 said:
Return it
Sent from my GT-N5110 using Tapatalk HD
Click to expand...
Click to collapse
Was in the process of returning it right when you posted that I bet. It was beyond buggy this morning so there was no denying it needed to go back. I think I was in denial because I've been so lucky until now that I've never had to return something that was brand new like this.
First they wanted me to go through the warranty but finally decided I could just exchange it (sadly none in stock) so shipping a new one should get here Fri, knock on wood!
Thanks
It's a pain in the @ss, but better safe than sorry. Probably wouldn't made you pay the shipping on warranty to boot.
Good luck.
Sent from my Nexus 4 using Tapatalk HD
I had the exact same issue with my first note 8 received, on the lower third of the screen, and it was getting worse as it was used.
Return is the best option, this is hardware related (maybe a simple connector, but it's better to have a good unit isn't it ?)
Sent from my GT-N5110 using xda app-developers app
It seems that the failure rate of the Note 8 is pretty high. I saw refurbished Note 8 sold everywhere: eBay, bestbuy, Walmart etc...
Sent from my SGH-T989 using Tapatalk 4
Knowing that the week part of this phone is the camera (beyond low light photography)...
Is it better with third-party camera apps?
NYC Coyote said:
Knowing that the week part of this phone is the camera (beyond low light photography)...
Is it better with third-party camera apps?
Click to expand...
Click to collapse
Really... I don't think the camera is weak at all... Well to each their own..
Sent from my HTC6500LVW using xda app-developers app
I am taking great shots with the stock camera... Vignette is a good app...
Sent from the One phone to rule them all!
thanks... and excuse the typo on "weak"
NYC Coyote said:
thanks... and excuse the typo on "weak"
Click to expand...
Click to collapse
I was going to bite, but I did that once and someone pointed out something I misspelled years ago lol.
Sent from my HTC6500LVW using xda app-developers app
Sheldor1967 said:
I am taking great shots with the stock camera... Vignette is a good app...
Sent from the One phone to rule them all!
Click to expand...
Click to collapse
what does vignette do that the stock camera can't? It has lots of manual settings and has filters.
Also, I think someone said that 3rd party camera apps lower the resolution to 3.2mp.
Weak?
Sent from my HTC6500LVW using xda app-developers app
I purchased Camera Zoom FX during one of those Google sales, never used it on the S3 but like you I've not been entirely satisfied with the camera on this phone. I have tried it and keep going back and forth from it to stock. I have also tried Camera JB+, Camera Pro, HDR Camera+, Vignette and a few others. Ultra-pixel aside, it is still just 4 megapixel. though I have read that that detail alone does not mean that the camera is superior or inferior. I am by no means an expert in photography, probably don't qualify as amateur. but I know there is a difference however slight between the S3 and this one. BTW, I have still not determined if a 3rd party is better.
Mine certainly seems weak. I can't seem to get it to focus on what I'm trying to get it to focus on. My kid is holding a teddy bear, I click on her face.. it grabs focus on the bear. Every once in a while it'll nail focus and get a beautiful shot but I have the issue with the screen turning red in low light too. So maybe it's the photo sensor or a firmware thing. I'm praying it's firmware because I obviously don't want a replacement device because I'll lose S-OFF.
Verizon, naturally, is no help. "Never heard of it. HTC hasn't told us anything about it. Deal with them." ... So it could just be a 'some devices' kind of thing.. but I can understand why some might think the camera is weak. Coming from an iPhone 5, which took fantastic pictures, I've been very disappointed to say the least. Obviously, YMMV.
And since I'm sure at least someone is thinking 'go back to iPhone then', I'll add. Those shots I mentioned where focus is nailed.. the pictures are great. This camera has potential. I'M just not getting the results yet.
I just got my phone replaced because my camera couldn't focus on anything further than 3 feet away. The majority of my pictures were blurry and unusable, so I went to Verizon and a rep compared it to their floor model and agreed with me. Got it replaced (although they sent me a DNA at first...) and am loving the camera now. Yea the zoom is weak, but I don't mind.
And OP, you're not crazy. But help is on the way...
http://bgr.com/2013/09/12/htc-one-camera-bug-fix/
http://www.techradar.com/us/news/ph...issues-coming-with-android-4-3-update-1181125
Google "htc one camera issues" .. It appears those pleased with the camera are in the gross minority.. but that's lucky for them.
One of the blurbs from the article: "In fact a poll was taken recently where 328/388 users said “Yes” to their HTC One having camera problems like the one described above." For the record, that issue was the covering the lens and seeing your screen go red or blue or purple.
Fyi we can install the camera from the Google edition phones via this link
http://www.adrive.com/public/EtV5jj/com.google.android.gallery3d.apk
I've installed it and I'm getting nice pictures with the limited testing I did.
It's also got the 'photosphere' which I haven't tried but from what I read it's pretty cool sounding
Sidenote, my other half got the iPhone 5S and I played with the camera for over an hour taking pictures around the house and outside of my dogs... I wish I could rip the camera out of the 5S and put it in my HTC One...it's that good :-/
Sent from my HTC One.
one4thewings said:
And OP, you're not crazy. But help is on the way...
http://bgr.com/2013/09/12/htc-one-camera-bug-fix/
http://www.techradar.com/us/news/ph...issues-coming-with-android-4-3-update-1181125
Google "htc one camera issues" .. It appears those pleased with the camera are in the gross minority.. but that's lucky for them.
One of the blurbs from the article: "In fact a poll was taken recently where 328/388 users said “Yes” to their HTC One having camera problems like the one described above." For the record, that issue was the covering the lens and seeing your screen go red or blue or purple.
Click to expand...
Click to collapse
I'll agree with some but in the end people who don't have problems won't be looking for polls to complain. Same way to put a bias on stats by making sure you're only getting the people who will prove your point. Not saying that its great but for my person use it beats anything I've used. You can prove anything right or wrong for the main reason that the vocal ones are almost always the ones with issues.
Sent from my HTC6500LVW using xda app-developers app
Thanks for this. I miss the stock Android camera. And I like the gallery layout better too.
josh995 said:
Fyi we can install the camera from the Google edition phones via this link
http://www.adrive.com/public/EtV5jj/com.google.android.gallery3d.apk
I've installed it and I'm getting nice pictures with the limited testing I did.
It's also got the 'photosphere' which I haven't tried but from what I read it's pretty cool sounding
Sidenote, my other half got the iPhone 5S and I played with the camera for over an hour taking pictures around the house and outside of my dogs... I wish I could rip the camera out of the 5S and put it in my HTC One...it's that good :-/
Sent from my HTC One.
Click to expand...
Click to collapse
josh995 said:
Fyi we can install the camera from the Google edition phones via this link
http://www.adrive.com/public/EtV5jj/com.google.android.gallery3d.apk
I've installed it and I'm getting nice pictures with the limited testing I did.
It's also got the 'photosphere' which I haven't tried but from what I read it's pretty cool sounding
Sidenote, my other half got the iPhone 5S and I played with the camera for over an hour taking pictures around the house and outside of my dogs... I wish I could rip the camera out of the 5S and put it in my HTC One...it's that good :-/
Sent from my HTC One.
Click to expand...
Click to collapse
Is it possible to install this camera alongside of the HTC One camera? It would be nice to have both. I don't want to lose some of the features of the HTC One camera.
Thanks!
Frankie1588 said:
Is it possible to install this camera alongside of the HTC One camera? It would be nice to have both. I don't want to lose some of the features of the HTC One camera.
Thanks!
Click to expand...
Click to collapse
Yup! I've got it installed alongside the stock HTC camera. It also adds the stock Google "gallery" app too. Very awesome
Sent from my HTC One.
josh995 said:
Yup! I've got it installed alongside the stock HTC camera. It also adds the stock Google "gallery" app too. Very awesome
Sent from my HTC One.
Click to expand...
Click to collapse
Ohh that's cool. Didn't know that part... hmm...
Stitching
Anyone able to get their photosphere pictures to stitch together properly with the GPE camera app? Mine are totally jacked! The stitching cuts out big parts of the pictures.
nrfitchett4 said:
what does vignette do that the stock camera can't? It has lots of manual settings and has filters.
Also, I think someone said that 3rd party camera apps lower the resolution to 3.2mp.
Click to expand...
Click to collapse
Blue image is the HTC Camera app, The other is Vignette... Vignette is extremely flexible, but not at all easy to use...I like it's filters. But, by and large, I am getting great shots with the stock app...I really hope that update fixes the purple/blue issues because it obviously is a software issue. If Vignette can get it right, then HTC should be able to...
I did not like the results of the google edition camera...too bright and oversaturated...
Focal now in Beta in Google Play Store
For those interested, the recently removed Focal App from CM is now in Beta in the Play Store.
what are y'alls experiences with verizon's certified/refurbed replacements? quality, condition, etc. more than anything, i'm worried that the battery it comes with will be in poor condition.
I'm getting my htc one replaced for the purple-tint camera issue (which, btw, both verizon and htc acknowledge for hardware repair/replacement). iI can either 1) have htc repair my phone, but i have to send it in and go without it for a couple of weeks, or b) i can get it replaced by verizon, but will almost certainly get a certified like-new, which is fine as long as its 'like new'.
thoughts/opinions/experiences?
i'll let y'all know if the camera issue is fixed
murtaza217 said:
what are y'alls experiences with verizon's certified/refurbed replacements? quality, condition, etc. more than anything, i'm worried that the battery it comes with will be in poor condition.
I'm getting my htc one replaced for the purple-tint camera issue (which, btw, both verizon and htc acknowledge for hardware repair/replacement). iI can either 1) have htc repair my phone, but i have to send it in and go without it for a couple of weeks, or b) i can get it replaced by verizon, but will almost certainly get a certified like-new, which is fine as long as its 'like new'.
thoughts/opinions/experiences?
i'll let y'all know if the camera issue is fixed
Click to expand...
Click to collapse
I've had a mixed bag in regards to this. One swap of a Razr arrived with chips out of the display and scratches on the casing. The next swap after that was fine. I had an iphone 4 that I had to have swapped bc it had a bad charge port and the iphone I received had a non-functional display. Keep in mind this was years ago and they could have remedied those issues by now (so don't freak out lol). Just relaying my experiences.
If you go the Verizon route I'd like to see what the exchanged device you receive is like as far as condition goes. My One has the issue as well but I can't send it in to HTC and be without it for 2 weeks. If you get a decent device I might roll the dice with Verizon replacement again.
I have had two replacements, both were perfect condition and the batteries were like brand new. Neither had camera issues. Not a single problem so far.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
BreakingVZW said:
I've had a mixed bag in regards to this. One swap of a Razr arrived with chips out of the display and scratches on the casing. The next swap after that was fine. I had an iphone 4 that I had to have swapped bc it had a bad charge port and the iphone I received had a non-functional display. Keep in mind this was years ago and they could have remedied those issues by now (so don't freak out lol). Just relaying my experiences.
If you go the Verizon route I'd like to see what the exchanged device you receive is like as far as condition goes. My One has the issue as well but I can't send it in to HTC and be without it for 2 weeks. If you get a decent device I might roll the dice with Verizon replacement again.
Click to expand...
Click to collapse
its a serious brawl between the impatient and the paranoid sides of my psyche lol. so the vzw dude said they can send a replacement, after which i have 5 days to send my device or send the refurb back. so i figure i'll test out the CLN, if its no good i'll send my phone to htc.
i'll definitely let you know how it goes.
kdj67f said:
I have had two replacements, both were perfect condition and the batteries were like brand new. Neither had camera issues. Not a single problem so far.
Click to expand...
Click to collapse
thanks for the reassurance! hopefully i have the same results :fingers-crossed:
On my replacement the bottom speaker grill is not even attached on one side. 100 point inspection my ass!!
Sent from my HTC6500LVW using Tapatalk
dogredwing1 said:
On my replacement the bottom speaker grill is not even attached on one side. 100 point inspection my ass!!
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
damn that's messed up. you should be able to get another replacement though right?
On this issue I can tell you first hand. I worked as a Service Tech back in Eris days and 90% of their stock was refurbished through a company who did horrible work. Every customer I dealt with came back numerous time before finding a reliable device. Now to say with HTC One most likely you will get a used like new device. They haven't had enough returns to refurbish at this point. Their knowledge of the device is zero..zero!! I would definitely grab it up while you can.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
cornjo said:
On this issue I can tell you first hand. I worked as a Service Tech back in Eris days and 90% of their stock was refurbished through a company who did horrible work. Every customer I dealt with came back numerous time before finding a reliable device. Now to say with HTC One most likely you will get a used like new device. They haven't had enough returns to refurbish at this point. Their knowledge of the device is zero..zero!! I would definitely grab it up while you can.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
:fingers-crossed: hope you're right. the only other consideration being that it has a non-defect camera/sensor
OP if you have the ability to send the phone to HTC i would. Ive had nothing but problems with VZW CLN program. I went through 3 HTC rezounds. First was DOA, second the headphone jack wouldn't work, third the screen wasn't glued to the LCD letting dust in.
i ended up going to insurance and have them get me a new phone, at the time all they had was an Inc 4g LTE so i said SOLD. Never again will i deal with VZW repairs.
just my $.02
---------- Post added at 03:25 PM ---------- Previous post was at 03:23 PM ----------
cornjo said:
On this issue I can tell you first hand. I worked as a Service Tech back in Eris days and 90% of their stock was refurbished through a company who did horrible work. Every customer I dealt with came back numerous time before finding a reliable device. Now to say with HTC One most likely you will get a used like new device. They haven't had enough returns to refurbish at this point. Their knowledge of the device is zero..zero!! I would definitely grab it up while you can.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
OMG the true shall set you free! i knew they outsourced to the lowest bidder. thank you for the conformation.
synisterwolf said:
OP if you have the ability to send the phone to HTC i would. Ive had nothing but problems with VZW CLN program. I went through 3 HTC rezounds. First was DOA, second the headphone jack wouldn't work, third the screen wasn't glued to the LCD letting dust in.
i ended up going to insurance and have them get me a new phone, at the time all they had was an Inc 4g LTE so i said SOLD. Never again will i deal with VZW repairs.
just my $.02
---------- Post added at 03:25 PM ---------- Previous post was at 03:23 PM ----------
OMG the true shall set you free! i knew they outsourced to the lowest bidder. thank you for the conformation.
Click to expand...
Click to collapse
Yeah I hated to let the cat out of the bag..they made me sign a waiver years ago to not let their TRADE secrets out..lol
that's how a big company rolls dude..most of the time I had to fix the refurbs to give to customers because they did a sad job. Did they test the device._ _ _ no. C'mon I had a dude escalate because of this and a coworker had to call the police.
Well it seems more ppl than not have had bad experiences with vzw swaps. Hopefully you luck out OP
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BreakingVZW said:
Well it seems more ppl than not have had bad experiences with vzw swaps. Hopefully you luck out OP
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Yeah damn I'm gonna stress test the heck out of their replacement for a couple of days before/if I send mine back.
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cornjo said:
They haven't had enough returns to refurbish at this point. Their knowledge of the device is zero..zero!! I would definitely grab it up while you can.
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To clarify cornjo, are you saying you think I'll have better or worse luck than when you were working for vz tech?
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You'll have better luck not dealing with the store grab the certified replacement it's probably a device they used to test with because not many HTC One's have been returned..shows how good the device is bro.
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I had replaced a Galaxy Nexus (original). I got one back that had no physical camera
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burningfire87 said:
I had replaced a Galaxy Nexus (original). I got one back that had no physical camera
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jeez wtf! you'd think someone would notice before they put it in the box. its practically comical at this point. i'm having a hard time believing the replacement system can be THIS bad. If anything i'm hoping the phone they send me is ludicrously inadequate so i can demand a brand new one.
I thought it was hilarious I emailed them a pic they overnighted me a new one before I sent the useless one back
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Don't get me started...CLNR phones are a horrible gamble..I think I'm on my 7th/8th Rezound (back to back returns). Loose screens, overheating, defective cameras, etc). I don't like being toyed with. I did tons of research, found out that they were outsourcing the repairs to some cheap company (something like "PCM"?). They kept trying to give me a new lower spec phone for a while too and I had them on file lying to me about sending me a new Rezound TWICE. Finally escalated the sh*t out of the issue and found the "president" of the So Cal headquarters. So...yeah, be careful.
tl;dr
The more you know about Verizon the worse it gets.
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burningfire87 said:
I had replaced a Galaxy Nexus (original). I got one back that had no physical camera
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lol uhhhh... Wasn't a camera standard on the Nexus? How the hell?
Verizon is comprised of a bunch of douchebags
I have minor backlight bleed from the home button but everything else is flawless (I'm trying to overcome my OCD and keep it LOL). But on topic Verizon CLNR's are beyond ass.
Just got my M8 yesterday and noticed that the top speaker grill, right below the camera, is somewhat lifted with a very small gap. It's perfectly flat otherwise, but it's just that one spot below the camera. Anyone else have this with their phone? Wondering if it's common or if I should bring it back for an exchange...
Just exchanged mine today for the exact same problem, The new one is perfect so far.
allklrnoflr said:
Just exchanged mine today for the exact same problem, The new one is perfect so far.
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I just managed to push it down and it's sort of better... I'll see how it holds up over the next 24 hours or so. If it pops back up, I'll exchange it. Thanks for your feedback.
Get it replaced. my buddy got one with same issue on top and bottom and got it replaced. No problems on his new one. Mine seems fine, does make me worry that it could happen in future
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Yeah, taking it back tomorrow. Problem is, every freakin' T-Mobile store in my area is sold out, so might be awhile before I get another one. :/
Can someone take a pic of this issue please
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Tilt the phone forward and it should be noticeable in that area. Or run your finger up the screen over it. If it feels sharp and not smooth, could be a gap.
aimfire72 said:
Tilt the phone forward and it should be noticeable in that area. Or run your finger up the screen over it. If it feels sharp and not smooth, could be a gap.
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Damn I found it. Will return it very soon
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NICEGYPT said:
Damn I found it. Will return it very soon
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I couldn't download the photo, but here's a guy on Google+ that has the lift pretty bad. Mine is not as severe, but close.
https://plus.google.com/117980642836313730954/posts/ciwdbZKakQ2
aimfire72 said:
I couldn't download the photo, but here's a guy on Google+ that has the lift pretty bad. Mine is not as severe, but close.
https://plus.google.com/117980642836313730954/posts/ciwdbZKakQ2
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Yeah mine looks the same. Never noticed it until I read the topic
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anyone did an exchange for that issue?
NICEGYPT said:
anyone did an exchange for that issue?
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My buddy at work did, via ATT, but you should still be able to with T-mobile. Just do it before your 14 days are up. Also, remember you don't get a new 14 days when you get a replacement. You have 14 days total.
h3ck said:
My buddy at work did, via ATT, but you should still be able to with T-mobile. Just do it before your 14 days are up. Also, remember you don't get a new 14 days when you get a replacement. You have 14 days total.
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Thanks. I am going tomorrow morning. I have the phone for a week now. I was just asking cuz tmobile are really difficult when it comes to exchanging a phone.
NICEGYPT said:
Thanks. I am going tomorrow morning. I have the phone for a week now. I was just asking cuz tmobile are really difficult when it comes to exchanging a phone.
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why do you say that? I had to exchange my Flex twice, and they were great about it both times..
wase4711 said:
why do you say that? I had to exchange my Flex twice, and they were great about it both times..
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Where I live most of the time they give me a hard time when it comes to exchange. I did went today and exchanged it, took a while until they got the store manage approval.
NICEGYPT said:
anyone did an exchange for that issue?
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I did. The 2nd one I got had it's own set if issues: The grills were actually sunken in, glass screen popping out about 0.5mm and the volume rocker was loose & rattling. I'm on #3 which is just about perfect.