LG G4 : Unfortunately, camera has stopped - G4 Q&A, Help & Troubleshooting

After boot loop issue with my LG G4 in February. It was replaced by the repair station without firmware and now with the firmware and Lollipop 5.1 installed with no updates available for Marshmallow.
Now I have noticed that camera crashes when selfie mode is used or front facing camera. This maybe the beginning of things going wrong again....
Can anyone recommend a fix. Phone is not rooted. And I don't want to use the very unstable Android 6. I bought this phone u locked via Amazon and unfortunately don't want to return it to them as LG has changed the serial number.
Totally stuck between a rock and a hard place as can't be without a phone for another 2 weeks.
Sent from my PLK-L01 using Tapatalk

Look for the camera app in the apps manager - all apps and try to clear cache. Test.
if that does not work, try clear data option above.
Test again...
had a similar problem with another device because i twiddle a setting. and lost the camera. The above fixed it. I learnt not to twiddle that setting again.

Hi, I had this issue and none of the software workaround worked for me. The issue is related to a defective hardware part, the power switch (B0181RDMM6). I replaced this and it fixed the issue. When this part is defective, it can hinder the call screen (meaning that when you dial or receive a call, the screen will not turn on for about 10 seconds) and it can also make the camera useless (meaning that the user will receive an error message on boot and when trying to use the camera. the error message is "unfortunately camera has stopped working". This is because the camera cannot work when the flash is used as a flashlight. It seems that when this part is defect, the phone thinks that flashlight is always on.
you can easily find the part on amazon at amazon.ca/s?k=B0181RDMM6&ref=nb_sb_noss

Unfortunately camera has stopped working Android error
Method 1: Restart phone
Well, this is a very straightforward step that could easily fix the camera has stopped error on your smartphone.
Method 2: Clear cache and data of your Camera application
Most of the time, the application cache may cause this error. To fix it, simply follow these steps:
Go to Settings >> Apps (or application manager) >> Swipe to go to “All”
Now scroll down the list of apps, and tap on “Camera”
Tap “Clear Cache” & “Clear Data”
Now restart your smartphone
Open the camera app and check for the error.
Method 3: Formatting external microSD card
This method is applicable only if you save your photos on your external microSD card. Simply remove the SDcard and move all of files stored on it to your hard drive. Then insert the microSD card in your PC or Laptop’s SDcard slot and format it. To format it, right click on the microSD card drive after it appears on your PC, then select “Format”. Before formatting , you can also try checking for error by right clicking your SDcard and selecting “Properties” >> Tools >> Check

Related

Lingering EVO issues (SD Card, Camera, etc.)

I'm having some lingering issues with my EVO even after running OTA updates. I am running a rooted stock ROM, currently software version 1.32.651.6 (I have not attempted the latest OTA update yet).
In particular are two problems - SD card issues have remained even after the OTA update. This was present even before rooting but after installing the first update (I went to a "full-service" store on opening day and they set it up themselves, assuming everyone would want it - luckily I could still get root). Issues include the Camera application reporting permissions problems randomly when trying to save pictures to the SD card, HTC's music application freaking out and coming to a near freeze trying to crawl the SD card during one of its troublesome spurts, and files disappearing from file explorers. So basically run of the mill, pre-first-OTA sd card problems. But occurring after the update and both before/after rooting.
Second is a problem with the camera itself. When first booting, HTC's included photo/video application will instantly crash after showing the camera icon on the black background. Google Goggles freezes for about 10 seconds then reports it was unable to connect to the camera. After the phone being on for about half an hour, these issues (seemingly) go away until the next reboot.
Last, and least frequent but still troubling, is a problem with the device powering on. At least twice I have been unable to get the device to turn on after powering it off, forcing a pull and replace of the battery to get it working again.
As far as I know, all of these issues could be either hardware or software. Even the power problem - my best guess is that the phone never powers off fully, but is instead locked inside of a deep sleep state and thus can not turn on until a battery pull forces the entire system off.
The questions being - first, are there any known solutions to the above problems? I have found many threads in particular regarding SD card issues, but none that seem to report these problems post-update. The others I have seen little to nothing about.
Second - if there are not known solutions, would it be prudent to return the phone as it may likely be a hardware problem?
Since it seems I'm forced to take the last update if I get a replacement, I may likely have problems getting a full root back. I'd like to avoid that if possible - having root works wonders for doing application development using non-native (unexposed) API's (Which - side note - since I'm developing for 2.1 at the moment, other than hacking for direct access to a Surface, does anyone know of a _fast_ way to do direct blits from native code? glTexImage2d is insanely slow).
Thanks all any help. Again, apologize if any of these are solved and gone problems, but I wasn't able to procure anything myself.
I'd go for the replacement, sounds like a defective unit..
Be sure that the folks here at xda will get root working regardless of OTA.
replace the unit, i'm very particular about my phones, if there is anything wrong with it I replace it.
I too have the SD card issue, I have updated, i have rooted, re-rooted, flashed new rom, different roms (fresh and sd) and it has always given me the sd card issue. Sometimes it wants to be a pain and not work at all, sometimes its good for at least a week or two. I am waiting for a little longer to make sure when I get a replacement its a newer version.
SD card permission errors --- POSSIBLE FIX
I hope/think/believe I fixed this error for those interested, I use my EVO for work and need it to work without a hitch....
Here goes (**Note i am a noob with smartphones with a dangerous amount of IT knowledge - disclaimer for those brave enough to browse around the root files and SD card files; I am not responsible for you bricking your phone, I am only trying to help those in need and putting in my 2 cents_)
Download and open the app ---> Root Explorer (or any other root explorer for that matter) from Android market.
Once Root Explorer is open (look up top/left it will say) Mounted as r/o (means read only) - press the white button to mount it as r/w (read & write)
Press and long hold on the SD card directory (folder) - you will get another window from which you must select the permissions option.
Under top option USER - check all marks -- READ WRITE AND EXECUTE & click OK.
VERY IMPORTANT - Click on the (white button) Mount as r/o to write protect your root files on your phone again.
I just applied this fix about 45 mins ago and seems to be working......updates to come if issues persist or re-surface. (**Note I could not see photos or play music and some apps were also giving me FCs (intermittently) due to permission or write errors to SD card; and now it seems to be working like nothing ever happened.)
What I have ::: stock ROM on EVO supersonic with recent HTC updates applied - standard 8Gig SD card provided with phone / had rooted but put back stock ROM for preference issues.
Hope this info helps some folks...very frustrating issue.
Cheers
SD card permission errors --- POSSIBLE FIX
ONE LAST SIDENOTE COMMENT -
I transfer data to my PC often (running Win 7 32bit_)
It is crucial that you right click on "safely remove hardware" icon on the lower right side (next to date and time) and WAIT until windows tells you
..."It is now safe to remove your hardware" --- I was just taking the plug out when done and it appears as if that could have started or compounded these issues with the SD card.
I too get the could not connect problems at times. And I have lost access to the SD card a few times. Some say its Fring that causes the problem. But after removing it I still have camera issues. I noticed that having the LED Light on while trying to open the camera will cause this problem.
I am running CM6 RC1 so this is to be expected from Release Candidates. Sit tight. It will get fixed.
Well after a full 24 hrs...no issues with the read write error on my EVO SD card, I think that when the phone is removed from PC incorrectly (i.e. pulling USB cable out in mode other than "Charge only" i.e. HTC sync, Disk Drive, Internet sharing - it causes it to "corrupt" the permissions on the SD card - It is still working like a champ and i am waiting impatiently for my EVO Froyo update ... feedback appreciated for those whom tried this fix and had it work....txs
@LF142
Hi there. So I followed all of your instructions above and downloaded Root Explorer. However, every time I change the permissions, they don't save. User, Group and Other is always switched off at root level. Do you think this may mean my SD card is corrupted?
I rooted it with BakedSnack.
I now want to un-root it as I miss taking shots, looking at my shots, listening to my tunes etc.
But I want to keep all my apps. All my texts and everything else. Whats the best way to go about this? I am also a bit of a n00b and I apologize if this is in the wrong forum, but when Froyo releases tomorrow (apparently) do I have to unroot to receive the update?
Thanks

[Q] Camera App stopped working

Not sure what happened.... camera used to work fine. Now today I keep getting FCs every time I try to launch it:
"The Application Camera (process com.sec.android.app.camera) has stopped unexpectedly. Please try again"
I've tried rebooting the phone, did an error scan on both the internal and external sd cards (they were fine), but still it will not launch. I also tried booting the phone without the micro-sd card inserted with the same result.
Any ideas? I really don't want to have to do a hard reset...
Wayno-san said:
Not sure what happened.... camera used to work fine. Now today I keep getting FCs every time I try to launch it:
"The Application Camera (process com.sec.android.app.camera) has stopped unexpectedly. Please try again"
I've tried rebooting the phone, did an error scan on both the internal and external sd cards (they were fine), but still it will not launch. I also tried booting the phone without the micro-sd card inserted with the same result.
Any ideas? I really don't want to have to do a hard reset...
Click to expand...
Click to collapse
Are you rooted, what ROM if so, also Kernel?
If you are rooted try running fix permissions in recovery.
I am rooted but everything is stock. Camera was working fine with root for a long time. I didn't flash a recovery, just the stock ROM with root.
Not even sure how to clear the dalvik on this phone yet....
This appears the be the only application that is presently crashing although I do notice that there are a couple duplicate app icons (normal +grayed out with "sd" next to it). Even those applications work fine though.
Even some of the other applications that utilize the camera are working (HDR Camera+, Docscanner)
Hmmm, my gallery app is also not showing my photos... I checked the directory and they are there. I think that this is related..
Yes, that would be related. Camera needs access to the SD Card, its not mounting or could possibly be out of space? If thats not the case from the home screen try this...
Menu > Settings > Applications > Manage Applications > Select ALL (at the top) > Scroll to Media Storage and select it > Clear Data.
Then reboot the device and give it a few minutes to rebuild the Media Storage and see if that "did the trick". Nothing will be lost from your storage by clearing data in the media Storage settings.
That did the trick! Thank you so much.
I was thinking along the same lines and cleared the data for the camera and the gallery but I didn't think of the multimedia scanner.
Awesome! I 've had that happen to me a few times, don't know what causes it either but clearing that data fixed it. The other night while at Guns-N-Roses concert my wife was videoing it on her Evo 4g and she maxed the SD Card out. Well the camera and gallery kept FC until we transferred and deleted the videos giving space back to the card. That's why I threw that in there. Anyway, glad it worked!
Sent from my SPH-D710 using xda premium
THANKS SO MUCH! i actually love you! i went to an eminem concert the other day, and could only take crappy photos with something off the market but this solved my problem!
the application camera (process com. android.camera) has stopped unexpectedly. please try again.
Sorry for my english, I got this warning after completing the recording, and does it in the gallery. I own htc desire hd, and installed him sense 3.5 (7.0.4.)
I realized when I open explorer in the DCIM folder it contains clips that I recorded. I noticed that the video clips that were previously recorded in the sense 3.0 they were in 3gp format and now in mp4.
Pleas help!
Probably your from or kernel.
cordell12 said:
Yes, that would be related. Camera needs access to the SD Card, its not mounting or could possibly be out of space? If thats not the case from the home screen try this...
Menu > Settings > Applications > Manage Applications > Select ALL (at the top) > Scroll to Media Storage and select it > Clear Data.
Then reboot the device and give it a few minutes to rebuild the Media Storage and see if that "did the trick". Nothing will be lost from your storage by clearing data in the media Storage settings.
Click to expand...
Click to collapse
Hi,
I did the same think but when i reboot the phone, it's working fine for single snap. After again showing "The Application Camera (process com.sec.android.app.camera) has stopped unexpectedly. Please try again"..
Please help me...
Thanks...
cordell12 said:
Yes, that would be related. Camera needs access to the SD Card, its not mounting or could possibly be out of space? If thats not the case from the home screen try this...
Menu > Settings > Applications > Manage Applications > Select ALL (at the top) > Scroll to Media Storage and select it > Clear Data.
Then reboot the device and give it a few minutes to rebuild the Media Storage and see if that "did the trick". Nothing will be lost from your storage by clearing data in the media Storage settings.
Click to expand...
Click to collapse
I did the same thing. The camra is only working after single restart and then again showing the "process com.sec.android.app.camera has stopped unexpectedly" error....
Can you help me...
Thanks..

Camera not available

Okay I've read a lot of threads about this already but not a single one had any solution for this. So I press the camera button in order to take a picture (my phone is locked btw), the camera app will start and when i try to snap a picture i get "error camera not available". I just set my phone to factory reset a few days ago. I don't have any custom rom or anything on it so Sony's own **** doesn't even work. Getting real tired of this.
I do not use an SD card or have an SD card inserted if thats some important information.
Could you try
Settings > apps > all > camera > clear data and clear cache > restart your phone

[Q] [LINE] Can't use SD card. Please confirm SD card settings

Dear All,
This is my desperate attempt after days of googled with a dead end.
Recently, out of nothing i have encountered a major error after years. It all of sudden. Bombarded with "google play service is stopped" then decide to reboot then never up again with "acore stopped working'' on the very first screen after samsung logo where you have unlock the screen.
I did wipe data/factory reset. All good. reinstalled all essentials. SuperSU and Rootchecker report im still rooted. Then noticed LINE app (by Naver) has a bizarre behavior. All image related operations is not working with message "Cant use SD card, please confirm SD card settings"
All other chat messengers all working flawlessly (BBM, Whatsapp, you name it) but this one. To be detailed, affected operations are downloading stickers, themes, chat image attachments, chat photos wont came out, trigger camera, attach/send photo..
Submit a ticket to Naver but returned with they have no support for rooted device.
Device detail:
N7100 4.4.2 (rooted)
SuperSU / Knox disabled
modified platform.xml (extsdcard write access)
Failed Attempts:
- format ext SD card from inside, issue still exist
- install / reinstall LINE app, issue still exist
any kind of idea/helps would greatly appreciated as most of my contacts and communication are mainly using this app. I hope you guys have knowledge to be shared for pinpoint the issue based on the error message above. I believe the solution can be a great value as there are currently none in the net.
Thanks
try to apply kitkat sdcard fix
click
I have the Xperia Z3 running on Lollipop.
Same issue, all apps such as whatsapp, fb, etc can access the SD card except for line.
The error message when trying to send a photo to someone in Line is "Can't use SD card. Please confirm SD card settings"
Reinstalled the app several times, unmounted and remounted the SD card, even moved the app to the SD card with the app itself still working fine. But still cannot send or receive photos or download stickers.
Also applied the suggested that sd card fix even though it wasn't really needed since all other apps can access the SD card just fine..anways it didn't help.
Any other ideas?
Oh yeah, even tried installing a Line version which was 6 months old - didn't help either.
mcdimm said:
Dear All,
This is my desperate attempt after days of googled with a dead end.
Recently, out of nothing i have encountered a major error after years. It all of sudden. Bombarded with "google play service is stopped" then decide to reboot then never up again with "acore stopped working'' on the very first screen after samsung logo where you have unlock the screen.
I did wipe data/factory reset. All good. reinstalled all essentials. SuperSU and Rootchecker report im still rooted. Then noticed LINE app (by Naver) has a bizarre behavior. All image related operations is not working with message "Cant use SD card, please confirm SD card settings"
All other chat messengers all working flawlessly (BBM, Whatsapp, you name it) but this one. To be detailed, affected operations are downloading stickers, themes, chat image attachments, chat photos wont came out, trigger camera, attach/send photo..
Submit a ticket to Naver but returned with they have no support for rooted device.
Device detail:
N7100 4.4.2 (rooted)
SuperSU / Knox disabled
modified platform.xml (extsdcard write access)
Failed Attempts:
- format ext SD card from inside, issue still exist
- install / reinstall LINE app, issue still exist
any kind of idea/helps would greatly appreciated as most of my contacts and communication are mainly using this app. I hope you guys have knowledge to be shared for pinpoint the issue based on the error message above. I believe the solution can be a great value as there are currently none in the net.
Thanks
Click to expand...
Click to collapse
I have the exact same issue after a full wipe and re-flashed custom ROM. The naver LINE app have the same issue as mentioned above. All other apps functions normal. Anyone found a solution to this yet?
HTC One M7
Vipeone sense-based ROM 9.0.0.
Hi. I've encountered a similar problem recently. The interesting thing is that my telephone does not have SD card at all. So my first thought was that the problem is in permissions or cache.
I checked the permissions - app had full access.
Then I cleared programm cache on my phone. both inner memory cache and telephone memory cache (at least that's what they are called in my native language)
After that I tried to upload the image, yet it gave another error. something like: "cannot perform the action now, try again later"
I was quite short on the inner memory on my phone (around 70 MBs free), and thought it can be the problem. I deleted the biggest app and was able to upload the screenshots again.
Probably worth mentioning: I did not reinstall the Line app.
My device:
Telephone called ImSmart C471. China at it's best. Assembled in Ukraine though, company called Impression.
Android 4.4.2
In the latest build, Line apk cant send photo from internal/sdcard..it said line cant use sdcard..?
i had the same problem when i moved to new phone ( Xiaomi Mi4 ). I solved that. Just find the application permission setting in application manager. Try to find permission to stroarge. Change the permission to allow. That's it. That worked for me.
where's the settings?
andrew_susanto said:
i had the same problem when i moved to new phone ( Xiaomi Mi4 ). I solved that. Just find the application permission setting in application manager. Try to find permission to stroarge. Change the permission to allow. That's it. That worked for me.
Click to expand...
Click to collapse
I can't find any setting for permission to storage from the application manager, is there any? did I overlooked?
Try updating the app in play store. I had the same issue but solved with the updated version.
I had the smale problem. I deleted some pictures and videos and then restarted the phone. Works like magic

[LS990 ZV4] LG File Manager gives error, screenshots won't save, Gallery empty?

Repost from Sprint forum area, since this main area is much more active...
I have some weirdness going on with my LS990, still running the original ZV4 with Xposed and TWRP. I've never had any problems, until now, with anything on this phone, it's been fantastic and that's why I leave it on Kit Kat.
Starting yesterday, whenever I try to open the stock File Manager, I get the following error dialog:
------------
Note
Cannot read files. File Manager will be closed. Please check Media Storage enable settings and try again.
OK <--button
------------
Sometimes the dialog is in the foreground and I can close it with OK, but File Manager never opens. Sometimes the dialog appears behind my launcher icons and everything is unresponsive until I kill the running process using my nav bar shortcut from G3 Tweaksbox.
Also, I was trying to take a screenshot to include with this post, but it gives an error (Cannot take screenshot. Try again.) when trying to save it, plus the notification just stays on "Saving Screenshot" and is unable to be swiped away. [UPDATE: Noticed the screenshots do get saved in the proper Pictures/Screenshots folder, but the notification remains "stuck"]
I have also noticed my gallery is now empty, yet I can still access all of my pics from third-party file managers. Plus, when I open the camera and take a picture, it doesn't show in the little Gallery bubble at the bottom of the screen - in fact, the bubble doesn't even work, but yet the picture is saved properly.
Has anyone seen behavior like this before? The only thing I have changed on the phone is flashing the new TWRP 3.0.0.0 yesterday, using the image feature in my previously installed TWRP 2.8.7.0. I've updated TWRP plenty of times and there has never been an issue, but one difference I did notice this time was it asked if I wanted to keep System read-only or the default swipe to make read-write, which is what I did since I have Xposed and it modifies the System anyways.
Hopefully someone out there has an idea how to fix this, I really don't want to start all over, at least not until Sprint releases MM for the G3. The strange thing is, everything else is working just fine. My phone is fully functional except for the quirks mentioned above, root is still there and Xposed is functioning properly. I did do a Safe Mode boot to see if I could eliminate any root apps, but the issues were still there even after a safe boot.
Try sd card write fix on the market just for kicks u mighta lost permissions to the ext sd try switching save point to internal and see if they save
Unfortunately, I'm not using a microSD card, everything is saved to the internal memory. I thought it might be something with permissions, was thinking about trying the "fix permissions" option in TWRP but I'm not sure if that would make things worse. I've already tried a cache and Dalvik wipe, but that didn't fix anything. Even in Safe Mode, nothing changes.
I've searched online and haven't seen anyone else with this issue, it's very strange. I wish Sprint would hurry up and drop the MM update so I would have the perfect excuse to flash back to stock.

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