Lingering EVO issues (SD Card, Camera, etc.) - EVO 4G Q&A, Help & Troubleshooting

I'm having some lingering issues with my EVO even after running OTA updates. I am running a rooted stock ROM, currently software version 1.32.651.6 (I have not attempted the latest OTA update yet).
In particular are two problems - SD card issues have remained even after the OTA update. This was present even before rooting but after installing the first update (I went to a "full-service" store on opening day and they set it up themselves, assuming everyone would want it - luckily I could still get root). Issues include the Camera application reporting permissions problems randomly when trying to save pictures to the SD card, HTC's music application freaking out and coming to a near freeze trying to crawl the SD card during one of its troublesome spurts, and files disappearing from file explorers. So basically run of the mill, pre-first-OTA sd card problems. But occurring after the update and both before/after rooting.
Second is a problem with the camera itself. When first booting, HTC's included photo/video application will instantly crash after showing the camera icon on the black background. Google Goggles freezes for about 10 seconds then reports it was unable to connect to the camera. After the phone being on for about half an hour, these issues (seemingly) go away until the next reboot.
Last, and least frequent but still troubling, is a problem with the device powering on. At least twice I have been unable to get the device to turn on after powering it off, forcing a pull and replace of the battery to get it working again.
As far as I know, all of these issues could be either hardware or software. Even the power problem - my best guess is that the phone never powers off fully, but is instead locked inside of a deep sleep state and thus can not turn on until a battery pull forces the entire system off.
The questions being - first, are there any known solutions to the above problems? I have found many threads in particular regarding SD card issues, but none that seem to report these problems post-update. The others I have seen little to nothing about.
Second - if there are not known solutions, would it be prudent to return the phone as it may likely be a hardware problem?
Since it seems I'm forced to take the last update if I get a replacement, I may likely have problems getting a full root back. I'd like to avoid that if possible - having root works wonders for doing application development using non-native (unexposed) API's (Which - side note - since I'm developing for 2.1 at the moment, other than hacking for direct access to a Surface, does anyone know of a _fast_ way to do direct blits from native code? glTexImage2d is insanely slow).
Thanks all any help. Again, apologize if any of these are solved and gone problems, but I wasn't able to procure anything myself.

I'd go for the replacement, sounds like a defective unit..
Be sure that the folks here at xda will get root working regardless of OTA.

replace the unit, i'm very particular about my phones, if there is anything wrong with it I replace it.

I too have the SD card issue, I have updated, i have rooted, re-rooted, flashed new rom, different roms (fresh and sd) and it has always given me the sd card issue. Sometimes it wants to be a pain and not work at all, sometimes its good for at least a week or two. I am waiting for a little longer to make sure when I get a replacement its a newer version.

SD card permission errors --- POSSIBLE FIX
I hope/think/believe I fixed this error for those interested, I use my EVO for work and need it to work without a hitch....
Here goes (**Note i am a noob with smartphones with a dangerous amount of IT knowledge - disclaimer for those brave enough to browse around the root files and SD card files; I am not responsible for you bricking your phone, I am only trying to help those in need and putting in my 2 cents_)
Download and open the app ---> Root Explorer (or any other root explorer for that matter) from Android market.
Once Root Explorer is open (look up top/left it will say) Mounted as r/o (means read only) - press the white button to mount it as r/w (read & write)
Press and long hold on the SD card directory (folder) - you will get another window from which you must select the permissions option.
Under top option USER - check all marks -- READ WRITE AND EXECUTE & click OK.
VERY IMPORTANT - Click on the (white button) Mount as r/o to write protect your root files on your phone again.
I just applied this fix about 45 mins ago and seems to be working......updates to come if issues persist or re-surface. (**Note I could not see photos or play music and some apps were also giving me FCs (intermittently) due to permission or write errors to SD card; and now it seems to be working like nothing ever happened.)
What I have ::: stock ROM on EVO supersonic with recent HTC updates applied - standard 8Gig SD card provided with phone / had rooted but put back stock ROM for preference issues.
Hope this info helps some folks...very frustrating issue.
Cheers

SD card permission errors --- POSSIBLE FIX
ONE LAST SIDENOTE COMMENT -
I transfer data to my PC often (running Win 7 32bit_)
It is crucial that you right click on "safely remove hardware" icon on the lower right side (next to date and time) and WAIT until windows tells you
..."It is now safe to remove your hardware" --- I was just taking the plug out when done and it appears as if that could have started or compounded these issues with the SD card.

I too get the could not connect problems at times. And I have lost access to the SD card a few times. Some say its Fring that causes the problem. But after removing it I still have camera issues. I noticed that having the LED Light on while trying to open the camera will cause this problem.
I am running CM6 RC1 so this is to be expected from Release Candidates. Sit tight. It will get fixed.

Well after a full 24 hrs...no issues with the read write error on my EVO SD card, I think that when the phone is removed from PC incorrectly (i.e. pulling USB cable out in mode other than "Charge only" i.e. HTC sync, Disk Drive, Internet sharing - it causes it to "corrupt" the permissions on the SD card - It is still working like a champ and i am waiting impatiently for my EVO Froyo update ... feedback appreciated for those whom tried this fix and had it work....txs

@LF142
Hi there. So I followed all of your instructions above and downloaded Root Explorer. However, every time I change the permissions, they don't save. User, Group and Other is always switched off at root level. Do you think this may mean my SD card is corrupted?
I rooted it with BakedSnack.
I now want to un-root it as I miss taking shots, looking at my shots, listening to my tunes etc.
But I want to keep all my apps. All my texts and everything else. Whats the best way to go about this? I am also a bit of a n00b and I apologize if this is in the wrong forum, but when Froyo releases tomorrow (apparently) do I have to unroot to receive the update?
Thanks

Related

[Q] Is it the SD card at fault?

hi all,
thought i would ask here as my questions in the rom specific forum are getting swamped by every asking for the dev to install specific programmes or people asking wht OJ death is..
im just trying to narrow down if my SD card is faulty, the rom is causing the issues or i have or am doing things wrong.
on random occasions i have lost apps, photos and other info from my SD card.
the first time it happed i did a nandriod backup prior to a rom update.
right after the nandriod back up my phone booted up and every photo i had taken in the last 2 days were gone.
thankfully using Recuva data recovery program in windoiws i was able to find and restore the photos.
i then updated my rom the Open desire rom, the one that enabled the OTA menu system. as far as i know there were no other things changed in the initial update.
after rebooting all my sd card data was wiped.
BUT.... some of the apps on the sd card were still there and some were gone, as well as apps on the phone, some were gone some was not.
chuxsta said:
on random occasions i have lost apps, photos and other info from my SD card.
Click to expand...
Click to collapse
You're not alone... I too have a similar issue, with an un-branded, un-rooted Desire. The first think I noticed was a duplicate "Backgrounds" folder appearing in the 3D Gallery - which in itself is odd, because the standard Gallery app only shows it once.
Weirdly in one version of the folder I have a few less images than the other, but they're otherwise all duplicates and can only be found in one visible "Backgrounds" directory on my SD card. It's not just the Gallery app aither - some others (like Wall Switch) also see two "Backgrounds" folders.
Then I noticed a number of images had mysteriously disappeared from another folder - in both Gallery apps. The only app that's crashed is Wall Switch - which is probably related, as it's looking for images in that "Backgrounds" folder. It works fine most of the time though.
If any images have gone missing, I should be able to get them back as I recently upgraded to a 32GB card and copied all my files across before doing so. However, I'm more concerned that there's a problem with the new card. (Which, for the record, was not a cheap one from eBay.)
As such, I'll be spending some time this weekend testing the new card to see if I can identify any issues... but I too have a couple of questions in that regard:
i) Is there any benefit in formatting the card in the phone before use? (It came pre-formatted so I first checked it for errors in Windows first, then just started using it.) I realise before Froyo the phone could not format such big cards, but I think that may have been resolved now.
ii) What's the best way to verify the integrity of the card? (e.g. Will error checking via Windows - XP in my case - suffice?)
EDIT: I took the card out and copied the files (minus my MP3 library) back to the 4GB card that came with the phone. When I ran with this card the duplicate directory disappeared. CHKDSK found no problems on the 32GB card, but I reformatted it in the phone anyway and then copied everything back to it and all is now fine. I'm assuming the phone did a "Quick Format" rather than a full one, as it only took a few seconds. I'm not too worried about the missing image files as these may have been inadvertently deleted anyway. Fingers crossed the problem is behind me now, but I'll keep an eye on it.
I am having similar issues, it's almost like the SD card is not fully loaded, and tried to load but can't. Things are missing, and then they are there. I am using a new 16GB over the original 8GB.
I am rooted though, am I able to do a format of the SD card?
Also when I choose to make it work as disc drive, nothing happens, does not show up on system.
bmancell said:
I am having similar issues, it's almost like the SD card is not fully loaded, and tried to load but can't. Things are missing, and then they are there. I am using a new 16GB over the original 8GB.
I am rooted though, am I able to do a format of the SD card?
Also when I choose to make it work as disc drive, nothing happens, does not show up on system.
Click to expand...
Click to collapse
i had the same issue when i first rooted my phone i was able to put the card in an old HTC and it showed up as a drive in USB mode and i was able to run a file recovery tool to extract the data
then re format and copy the data back to it..
but the current issue is just random and strange...
stuff just seems to disapear as far as the phone is concerned ...
as i have already mentioned i had stuff vanish after running nandroid back up..
So for me it seems it happens shortly after bootup. Yes I give it enough time.
But once I open the all programs area, I see it load all of the icons. Maybe some issue with it not loading untill I open that area up.
Also, most of issues seems to be coming from the App Organizer Application, it's updated often so hopefully my issues will go away.
*As I play around with things it seems almost all my issues are related to the program. Even the issue with it not showing up on my computer when connected through USB. It does show up, just takes awhile, and once it does my Apps Organizer icons flash. So related.
try this: http://forum.xda-developers.com/showthread.php?p=18971539
some cases seems related

Some applications and files disappear from SD card after SAFELY removal in Windows 7

Good afternoon, dear xda-developers forum members.
I really hope to find some help here.
In last two months I had the following issues:
1. This one happened two times already: after using my phone as a flash in windows 7 and "safely removal" of it, all my applications which were installed on SD card were saying that "Application is no longer installed" when I tried to run it, although other documents and files were readable from ASTRO File Manager, i.e. SD card was mounted. In Settings->Applications all these applications had black icons with SD card image on it and rather with package name than regular application name(for example com.navitel instead of regular Navitel, etc.). I've restored all these applications from Titanium Backup, but I'm afraid that there is something more disappeared also which I don't know about.
2. My "Android" folder on sd card became a file with weird contents(this folder was used for NFS Shift data only). I couldn't restore it. Again: if this folder corrupted, then there is definitely something else also corrupted.
After I saw these things for the first time, I used Windows checkdisk with auto-fix errors. It found a lot of files and put it into "FOUND.000" directory. I recognized in these files few apk-files of installed applications from SD and also few images from my SD. Then I restored applications to SD card and for some time it seemed ok. But one time it happened again.
My assumption is that Android fails to re-mount SD card after I disconnect it from PC.
I don't know what to do... is it Android bug or is it Desire bug or what? I swear that I ALWAYS make "safe USB removal" in Windows before disconnect the USB-cable and I ALWAYS wait for the message "It's now safe to disconnect your device".
I'm very disappointed with all that Please, advise me something useful...
P.S.: If needed I can give you any debug information you want, I'm a programmer, so I've been around
You could try to format your SD card, just backup the contents first, see if that works. As for Android, it does a pretty good job of mounting straight after. What version of Android are you running?
GoogleJelly said:
You could try to format your SD card, just backup the contents first, see if that works. As for Android, it does a pretty good job of mounting straight after.
Click to expand...
Click to collapse
I will, but strange that it happened, because I formatted the flash before using it for the first time...
I have two assumptions:
Maybe I shouldn't press power button to switch the screen off just after disconnecting USB cable from PC. I was doing that as a habit, because every time you disconnect your phone from PC, the screen turns on.
Maybe I shouldn't try to run application which is installed on SD just after disconnecting phone from PC. Maybe I should have waited for a minute. I've tried to do it once, because I wanted to see the result as soon as possible, so the phone said that "Application is no longer installed", I though that Android haven't mount SD yet and tried later. It worked. But next time when I used USB cable, all SD-card apps became uninstalled.
GoogleJelly said:
What version of Android are you running?
Click to expand...
Click to collapse
I'm sorry, forgot to mention. I'm using HTC Desire with Android 2.2(2.10.405.2).
Fast Boot option may be the culprit
In case anyone checks this old thread...
CUT TO THE SOLUTION BELOW -- SEARCH FOR ////
Some (not all) of my apps moved to SD (all by Titanium Backup Pro) have begun to disappear and (sometimes) reappear without warning after I began to add and delete large Virtual Machines created in QEMU from my 16GB SanDisc class 10 microSD card on my HTC Droid Incredible running rooted stock Verizon Android Froyo 2.2.3. I know this thread is far from my phone's "home base", but from what I can tell this problem with disappearing apps located on an sdcard is NOT determined by hardware or even Android version.
I also happen to use LauncherPro by Federico Carnales instead of the built-in HTC Sense launcher. I noted elsewhere on XDA that a user had suggested that because at least some (maybe all) launchers start before the SD Card that this may be a problem, especially if changes are made to the sdcard that the launcher did not perform, or was not active during their performance by other apps such as Titanium Backup. That fits my situation, because I unmounted the SD, physically removed it to a PC, and added/deleted large VM files to save (lots) of time. No problems of this sort before I did this, so there must be some connection.
I noted that other users have tried reformatting SD, substituting different brands of SD, using newer/older SD etc. None of these reliably helped. So I skipped these options.
//// The (simple!) solution I tried that SEEMS to work (only time will tell!) is buried in the main Android Settings (accessed from the Menu button while in Home screen). Under "Applications" there is a setting "Fast Boot" that I checked long ago and forgot about (it seemed like a good thing to do at the time). The text warns "Turn off to use some Market apps" (that shows the age of my 2-yr old used phone and Android OS -- ohmygosh!-- because it refers to Market rather than Google Play Store!) Anyway, I unchecked the option and rebooted the phone.
Yes, it took a bit longer to boot (maybe a whole minute!), but after waiting about another minute ALL my home screen apps had normal icons and loaded properly. Titanium Backup Pro batch scenarios confirmed there were no apps in a forced uninstalled state (i.e. I had not done the deed, the system somehow had done it or at least rendered the apps "invisible" to Titanium, which decided they needed reinstallation).
The only odd behaviour was that auto brightness was turned off after I unchecked Fast Boot and rebooted. Going into Android Settings > Display and rechecking "auto brightness" took care of that. No other oddities or strange behaviours thus far (but it has only been about an hour).
I will report back here on this thread only (Samsung Fascinate > Fascinate Q&A > What just happend? apps on sdcard) if anything else requires reporting. Silence implies success!
link: http://forum.xda-developers.com/showthread.php?t=1873670
(I am copying this post to other relevant threads, but will not post anything further elsewhere -- only there. This is a bit arbitrary (although this thread appears to be the most recent active one on this topic), but I hope this approach pleases the XDA sysops/admins) :angel:

[Q] Host of problems after rooting and using CM10

After a couple of hours trying to find someone with the same problems as me I came up with nothing, so I decided to make a thread.
Firstly, I am no where near versed in device hacking so I am hoping these problems are just due to my ignorance.
My coworker rooted and loaded cm10 and teamwinrecovery onto my sprint GS3 and since then I have had a few issues. The most frustrating problem I am currently experiencing is the phone will not write anything to the external sd. There is no indication as to why this is the case. Under the storage option in settings it shows that it can read the external SD card yet programs seem to not be able to see that it is there. For example my camera will not give me the option to save photos to the external SD and programs like app 2 sd wont give me the option to transfer any of the apps to the SD card even ones that i know are supposed to work like Winamp. Also ive tried using DirectoryBind to change the directory of apps and music but I'm just prompted to create a new file because the data directory doesn't exist and asks if i want to create one. I tap yes and i am just prompted with the same error again and again.
My second main issue is when I dock my phone to my windows 7 PC I get an enigmatic problem. Either i get an error that says the USB malfunctioned and cannot be recognized and the SGS3 won't show up in mycomputer. Or, the default drivers install fine and the device will show up in windows. However, if i try syncing winamp or even dragging files over to my phone it will copy for anywhere from 1 second to 5 minutes and then windows will freeze and if i close the process it will crash windows and/or winamp. I tried installing the samsung usb drivers but then i just get a device ID error and it wont show up.
I was able to find some people with similar issues but not the constantly changing one i have. All the fixes that have been suggested have not worked.
I realize this is more likely an issue with my computer than my phone but when i was running stock it would work fine.
If anyone can provide some insight into these problems or can direct me to someone with a similar issue it would be much appreciated.
I really like CM10 but these issues are deal breakers for me and I dont really want to go through risking bricking my phone in order to try and get back to stock but i will if it will fix these problems.

help shed light on build problems

If this is the wrong forum please direct me to the correct place but I have a few issues and questions.
I'm running 10166 on a 640, I don't know if I can update to the latest without a PC but I don't have access to one until October 30. Clarify if I can?
Another problem. Is there known issues with SD app installations? I can't seem to find a list of known issues for my older build, it runs great aside from some new problems I discovered since I just got an SD.
If I install an app to the card, which is the default option and is selected on each choice in Storage.. Some apps on the store wont install and tell me to change where I install apps. I do and retry, it says same thing. I'm sure that changing any of those options doesn't work at all. Sometimes the system loses the SD and it basically shows as not inserted, to which makes me restart and once up again, the apps on the card are all broken and tell me to reinstall, if I go to the store and click Open, the app works fine so it's a shortcut bug apparently. I can't even remove the card and try to install some apps that won't go on a card. Messenger is one app I cannot install no matter what I try since I got my memory card.
Other than this card issue and how ugly and slow the store is, everything else is great.
Oh one more thing, when I reset this build recently, it seems like backup and restore doesn't work very well? It definitely lost all my bookmarks how do I save them? It also applied a lock wallpaper I haven't had in 3 months, and I don't know what else it's supposed to back up but nothing else but texts and a couple random apps restored.
Whoever reads all this thank you for your time hopefully someone can help in any way, reddit sucks for adequate help.
sintax0r said:
If this is the wrong forum please direct me to the correct place but I have a few issues and questions.
I'm running 10166 on a 640, I don't know if I can update to the latest without a PC but I don't have access to one until October 30. Clarify if I can?
Another problem. Is there known issues with SD app installations? I can't seem to find a list of known issues for my older build, it runs great aside from some new problems I discovered since I just got an SD.
If I install an app to the card, which is the default option and is selected on each choice in Storage.. Some apps on the store wont install and tell me to change where I install apps. I do and retry, it says same thing. I'm sure that changing any of those options doesn't work at all. Sometimes the system loses the SD and it basically shows as not inserted, to which makes me restart and once up again, the apps on the card are all broken and tell me to reinstall, if I go to the store and click Open, the app works fine so it's a shortcut bug apparently. I can't even remove the card and try to install some apps that won't go on a card. Messenger is one app I cannot install no matter what I try since I got my memory card.
Other than this card issue and how ugly and slow the store is, everything else is great.
Oh one more thing, when I reset this build recently, it seems like backup and restore doesn't work very well? It definitely lost all my bookmarks how do I save them? It also applied a lock wallpaper I haven't had in 3 months, and I don't know what else it's supposed to back up but nothing else but texts and a couple random apps restored.
Whoever reads all this thank you for your time hopefully someone can help in any way, reddit sucks for adequate help.
Click to expand...
Click to collapse
First of all, you can update to any preview build without a PC
Later when RMT does release, which will probably be a previous build than the ones we use as insiders.
The SD card has been spoken about in numerous blogs and forums, some apps need to install on the phone and have no permission to install on SD card, in that case, change storage settings to let apps install on phone, install the app from store and them swap it again to SD card.
The store is a lot lot better on build 10536
Theres a bug on 10536 where apps that cant install on SD and only phone, WONT install, its a know bug which Microsoft is fixing

[LS990 ZV4] LG File Manager gives error, screenshots won't save, Gallery empty?

Repost from Sprint forum area, since this main area is much more active...
I have some weirdness going on with my LS990, still running the original ZV4 with Xposed and TWRP. I've never had any problems, until now, with anything on this phone, it's been fantastic and that's why I leave it on Kit Kat.
Starting yesterday, whenever I try to open the stock File Manager, I get the following error dialog:
------------
Note
Cannot read files. File Manager will be closed. Please check Media Storage enable settings and try again.
OK <--button
------------
Sometimes the dialog is in the foreground and I can close it with OK, but File Manager never opens. Sometimes the dialog appears behind my launcher icons and everything is unresponsive until I kill the running process using my nav bar shortcut from G3 Tweaksbox.
Also, I was trying to take a screenshot to include with this post, but it gives an error (Cannot take screenshot. Try again.) when trying to save it, plus the notification just stays on "Saving Screenshot" and is unable to be swiped away. [UPDATE: Noticed the screenshots do get saved in the proper Pictures/Screenshots folder, but the notification remains "stuck"]
I have also noticed my gallery is now empty, yet I can still access all of my pics from third-party file managers. Plus, when I open the camera and take a picture, it doesn't show in the little Gallery bubble at the bottom of the screen - in fact, the bubble doesn't even work, but yet the picture is saved properly.
Has anyone seen behavior like this before? The only thing I have changed on the phone is flashing the new TWRP 3.0.0.0 yesterday, using the image feature in my previously installed TWRP 2.8.7.0. I've updated TWRP plenty of times and there has never been an issue, but one difference I did notice this time was it asked if I wanted to keep System read-only or the default swipe to make read-write, which is what I did since I have Xposed and it modifies the System anyways.
Hopefully someone out there has an idea how to fix this, I really don't want to start all over, at least not until Sprint releases MM for the G3. The strange thing is, everything else is working just fine. My phone is fully functional except for the quirks mentioned above, root is still there and Xposed is functioning properly. I did do a Safe Mode boot to see if I could eliminate any root apps, but the issues were still there even after a safe boot.
Try sd card write fix on the market just for kicks u mighta lost permissions to the ext sd try switching save point to internal and see if they save
Unfortunately, I'm not using a microSD card, everything is saved to the internal memory. I thought it might be something with permissions, was thinking about trying the "fix permissions" option in TWRP but I'm not sure if that would make things worse. I've already tried a cache and Dalvik wipe, but that didn't fix anything. Even in Safe Mode, nothing changes.
I've searched online and haven't seen anyone else with this issue, it's very strange. I wish Sprint would hurry up and drop the MM update so I would have the perfect excuse to flash back to stock.

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