[Q] [LINE] Can't use SD card. Please confirm SD card settings - Galaxy Note II Q&A, Help & Troubleshooting

Dear All,
This is my desperate attempt after days of googled with a dead end.
Recently, out of nothing i have encountered a major error after years. It all of sudden. Bombarded with "google play service is stopped" then decide to reboot then never up again with "acore stopped working'' on the very first screen after samsung logo where you have unlock the screen.
I did wipe data/factory reset. All good. reinstalled all essentials. SuperSU and Rootchecker report im still rooted. Then noticed LINE app (by Naver) has a bizarre behavior. All image related operations is not working with message "Cant use SD card, please confirm SD card settings"
All other chat messengers all working flawlessly (BBM, Whatsapp, you name it) but this one. To be detailed, affected operations are downloading stickers, themes, chat image attachments, chat photos wont came out, trigger camera, attach/send photo..
Submit a ticket to Naver but returned with they have no support for rooted device.
Device detail:
N7100 4.4.2 (rooted)
SuperSU / Knox disabled
modified platform.xml (extsdcard write access)
Failed Attempts:
- format ext SD card from inside, issue still exist
- install / reinstall LINE app, issue still exist
any kind of idea/helps would greatly appreciated as most of my contacts and communication are mainly using this app. I hope you guys have knowledge to be shared for pinpoint the issue based on the error message above. I believe the solution can be a great value as there are currently none in the net.
Thanks

try to apply kitkat sdcard fix
click

I have the Xperia Z3 running on Lollipop.
Same issue, all apps such as whatsapp, fb, etc can access the SD card except for line.
The error message when trying to send a photo to someone in Line is "Can't use SD card. Please confirm SD card settings"
Reinstalled the app several times, unmounted and remounted the SD card, even moved the app to the SD card with the app itself still working fine. But still cannot send or receive photos or download stickers.
Also applied the suggested that sd card fix even though it wasn't really needed since all other apps can access the SD card just fine..anways it didn't help.
Any other ideas?
Oh yeah, even tried installing a Line version which was 6 months old - didn't help either.

mcdimm said:
Dear All,
This is my desperate attempt after days of googled with a dead end.
Recently, out of nothing i have encountered a major error after years. It all of sudden. Bombarded with "google play service is stopped" then decide to reboot then never up again with "acore stopped working'' on the very first screen after samsung logo where you have unlock the screen.
I did wipe data/factory reset. All good. reinstalled all essentials. SuperSU and Rootchecker report im still rooted. Then noticed LINE app (by Naver) has a bizarre behavior. All image related operations is not working with message "Cant use SD card, please confirm SD card settings"
All other chat messengers all working flawlessly (BBM, Whatsapp, you name it) but this one. To be detailed, affected operations are downloading stickers, themes, chat image attachments, chat photos wont came out, trigger camera, attach/send photo..
Submit a ticket to Naver but returned with they have no support for rooted device.
Device detail:
N7100 4.4.2 (rooted)
SuperSU / Knox disabled
modified platform.xml (extsdcard write access)
Failed Attempts:
- format ext SD card from inside, issue still exist
- install / reinstall LINE app, issue still exist
any kind of idea/helps would greatly appreciated as most of my contacts and communication are mainly using this app. I hope you guys have knowledge to be shared for pinpoint the issue based on the error message above. I believe the solution can be a great value as there are currently none in the net.
Thanks
Click to expand...
Click to collapse
I have the exact same issue after a full wipe and re-flashed custom ROM. The naver LINE app have the same issue as mentioned above. All other apps functions normal. Anyone found a solution to this yet?
HTC One M7
Vipeone sense-based ROM 9.0.0.

Hi. I've encountered a similar problem recently. The interesting thing is that my telephone does not have SD card at all. So my first thought was that the problem is in permissions or cache.
I checked the permissions - app had full access.
Then I cleared programm cache on my phone. both inner memory cache and telephone memory cache (at least that's what they are called in my native language)
After that I tried to upload the image, yet it gave another error. something like: "cannot perform the action now, try again later"
I was quite short on the inner memory on my phone (around 70 MBs free), and thought it can be the problem. I deleted the biggest app and was able to upload the screenshots again.
Probably worth mentioning: I did not reinstall the Line app.
My device:
Telephone called ImSmart C471. China at it's best. Assembled in Ukraine though, company called Impression.
Android 4.4.2

In the latest build, Line apk cant send photo from internal/sdcard..it said line cant use sdcard..?

i had the same problem when i moved to new phone ( Xiaomi Mi4 ). I solved that. Just find the application permission setting in application manager. Try to find permission to stroarge. Change the permission to allow. That's it. That worked for me.

where's the settings?
andrew_susanto said:
i had the same problem when i moved to new phone ( Xiaomi Mi4 ). I solved that. Just find the application permission setting in application manager. Try to find permission to stroarge. Change the permission to allow. That's it. That worked for me.
Click to expand...
Click to collapse
I can't find any setting for permission to storage from the application manager, is there any? did I overlooked?

Try updating the app in play store. I had the same issue but solved with the updated version.

I had the smale problem. I deleted some pictures and videos and then restarted the phone. Works like magic

Related

"Installation unsuccessful" Market error messages

Hi there,
For the past couple of days, I've been getting "installation unsuccessful" error messages whenever I download anything from the Market. The apps are downloaded, and Android tries to install them but fails every time. I've gotten successful installations on one or two occasions, though, seemingly at random.
I have 22MB of internal storage left, and I used to be able to install apps with only 10MB, so that's not the cause. And I have around 2GB on my SD card. Funny thing is, I can't even install some .APKs of beta apps that I know should work, because I've installed them before. I thought the issue was solely related to the Market, but the Market isn't involved when installing apps from "unknown sources", or is it?
Does anyone have any suggestions besides doing a hardreset? Anyone experiencing similar issues?
Cheers
I had the same issue with my Desire. After i searched on the internet, i found a lot irellevant sollutions to this issue.
What i did? I did a backup of my SD card, format SD, restore settings to default and that it.
It was a hard decision but i couldn't find any other solution. After that, everything goes normaly, even today!
Thanks for the reply! I still hope I don't have to do a hardreset, but if nothing else works, I guess I have to go ahead and wipe that thing.
Have you tried the fix_permissions script? You can run this from the Amon Ra recovery or go to the Market and download ROM Manager. It's under the Utilities section of ROM Manager
I guess that's only for rooted devices?
OK, I give up. If no one has a solution to this, I'll just hardreset the darn thing
OK, I give up. If no one has a solution to this, I'll just hardreset the darn thing.
Is there a backup tool that can restore all your apps in a way that the Market will recognize them under "Downloads"? I restored apps from a backup once, but that was pretty pointless since I no longer could enjoy updates through the Market without having to re-download every single app.
Titanium Backup has a "Market Doctor" to fix your Market links, but you need to be rooted.
If you aren't, I'd suggest syncing with AppBrain, which at least means you won't need to search for all your apps on the Market again.
Regards,
Dave
MapleDouglas said:
OK, I give up. If no one has a solution to this, I'll just hardreset the darn thing
Click to expand...
Click to collapse
Have you tried connecting your phone to pc in disk drive mode and doing a scandisk of SD card.
I had the same problem (card was mounted as read-only)
After I done scandisk it found and fixed the problem.
Cooperman_UK said:
Have you tried connecting your phone to pc in disk drive mode and doing a scandisk of SD card.
I had the same problem (card was mounted as read-only)
After I done scandisk it found and fixed the problem.
Click to expand...
Click to collapse
No, I had not tried that since the SD card appeared to be working. I used to get quite a few "SD card damaged" messages until I let Android format the card. I tried Scandisk now but it didn't take care of the Market issue unfortunately. Thanks anyway
But it does indeed seem like the SD card somehow is to blame. Those few apps that I actually have been able to install have been installed to the internal storage.
I think this problem started when I for some reason decided to clear the Market's cache and data. Thing is, I have set Android to install apps to the SD card by default (adb shell pm setInstallLocation 2) and that might have something to do with it as well, although it worked fine for three weeks.
I got this when I installed the unofficial OTA update for 2.2. Only fix was to try another custom rom.
Have you tried to go into manage applications and then clear all data for the market app ? This has solved some similar problems for me in the past.
Yes, I cleared the Market's cache and data, and I actually did that before the issue started as well. I just hope a hardreset will fix it all, going to erase everything later today
For the record, I had to not only perform a hardreset, but delete the .android_secure folder on my memory card where apps are stored to get the Market working again. I could probably just have deleted the .androd_secure folder, but then I would have lost all apps installed to the SD anyway
Works like a charm now.
hey did you find a solution to your problem???
if you did please tell me
tinman4124 said:
hey did you find a solution to your problem???
if you did please tell me
Click to expand...
Click to collapse
Yes, but not the one I wanted Look at my post about yours.
i was having the same installation unsuccessful problem. i deleted the .android_secure folder and i can now install all the apps that werent working. i did not have to do a full flash of the ROM.
genghiskav said:
i was having the same installation unsuccessful problem. i deleted the .android_secure folder and i can now install all the apps that werent working. i did not have to do a full flash of the ROM.
Click to expand...
Click to collapse
But erasing that folder removed all the apps you had installed on your memory card, right?
MapleDouglas said:
But it does indeed seem like the SD card somehow is to blame. Those few apps that I actually have been able to install have been installed to the internal storage.
I think this problem started when I for some reason decided to clear the Market's cache and data. Thing is, I have set Android to install apps to the SD card by default (adb shell pm setInstallLocation 2) and that might have something to do with it as well, although it worked fine for three weeks.
Click to expand...
Click to collapse
Hey man good to know im not the only one i have exactly the same issue,did u found the solution for it? i still want to use the trick setinstalllocation 2 .

Help! Cannot write or delete from internal memory!

Here is my issue I cannot create folders or delete anything on the internal sdcard.
Background info: I just got this gs3 its on boost mobile. I am on NJ3 I used CF-auto-root method to get root. Everything went fine updated Supersu installed a bunch of apps including Titanium Backup and made backups of all apps on the phone. Everything finished fine. I have not deleted any apps yet nor have I installed a custom record very or any ROMs its still!l stock. I have a 64gb sdcard installed which is new and empty so I wanted to put my backups on it but could not. While looking for a fix I noticed that even the default INTERNAL sdcard had a red folder on top with "cannot write to this location" . so now I cannot use TB. It gives an "insufficient storage" message and fails
I then went to ES File Explorer and tried to make a folder on the internal card and could not, also tried to delete and could not !! I have Googled this problem and come up with a number of solutions but most are very old threads. Can anyone give me some help fixing this? The phone seems to otherwise work but I fear it will only get worse with time.
edit I can install apps though even now.
Oh I left out that I did recieve an update for Security policy update. Which I understand has something to do with SElinux. I also found a fix for what appears to be my problem related to this it is;
SU
restorecon -FR /data/media/0
I decided to try it but get a message that -F is invalid
syntax is restorecon (--nRrv-- )
From what I can google the version of restorecon I have on my phone does not include that switch!!! Just my luck, can anyone help me figure out if I can change the binary to an updated one so I can use this?
Well I am disappointed 45 views and not one reply, oh well.
I eventually bit the bullet and did a factory reset from the settings menu, it cleared up the issue and I still had root!! Google reinstalled all my apps and SuperSu disabled Knox for me. I also unchecked auto update for security updates so that Samsung does not send another one to me without my knowledge. also disabled autoupdate for Samsung apps.
know everything is golden again.

Getting Error Code 963 / 907 from the Play Store? Read here.

Hello all,
Recently Google updated the Play Store to version 5.5.12 and HTC users on M7, M8 and M9 have all experienced intermittent errors when downloading from the Play Store. If you've encountered an error code 963 / 907, please read on.
The following is a bug report capturing the output from the Google Play store upon reaching this error. The below was tested while downloading the game: "Monument Valley"
05-25 14:37:38.975 6239 6239 D Finsky : [1] DownloadImpl.setState: com.ustwo.monumentvalley from DOWNLOADING to SUCCESS.
05-25 14:37:38.975 6239 6239 D Finsky : [1] DownloadQueueImpl.onComplete: com.ustwo.monumentvalley: onComplete
05-25 14:37:38.975 6239 6239 D Finsky : [1] DownloadQueueImpl.remove: Download com.ustwo.monumentvalley removed from DownloadQueue
05-25 14:37:38.975 6239 6239 D Finsky : [1] InstallerTask.startCopyFromDownload: Prepare to copy com.ustwo.monumentvalley (com.ustwo.monumentvalley) from content://downloads/my_downloads/119 (expect 18533747 bytes)
05-25 14:37:38.985 6239 6310 E Finsky : [841] PackageInstallerImpl.getStream: Can't open session for com.ustwo.monumentvalley
05-25 14:37:38.985 6239 6310 W Finsky : [841] 7.doInBackground: IOException while copying com.ustwo.monumentvalley (com.ustwo.monumentvalley): java.io.IOException
05-25 14:37:38.995 4963 4963 V Herrevad: NQAS connected
05-25 14:37:38.995 6239 6239 E Finsky : [1] 7.onPostExecute: Error while copying download for com.ustwo.monumentvalley (com.ustwo.monumentvalley). isExternal=false isGzip=false
Click to expand...
Click to collapse
The error above suggests that the problem is related to inadequate permissions to the file system however, it's generally caused by having a microsd card mounted in your device. For whatever reason, the latest iteration of the Google Play store will attempt to save portions of a downloaded application on the SD card. Once the card has been unmounted from the device, the Play Store functions as expected.
I was able to rid myself of the errors above by performing the following steps (*Note I can't guarantee that this will work for everyone, this is still work in progress)
1) Clear the application Cache / Data for the Google Play Store and Google Play Services through the Application Manager in Settings.
2) Reopen the Play Store, navigate to Settings and scroll to the bottom of the page, if you're on build 5.5.12, you're OK to proceed. If your device is on an older revision, please wait a bit until the Play Store automatically pushes the latest build to your device.
3) Navigate to Settings -> Storage and select: "Unmount SD Card"
4) Navigate back to the Play Store and attempt to download updates, or any other application /game you were previously having issues downloading.
5) Observe the results, if the problem goes away, great! If not, try physically taking the SD card out of your device, rebooting and following all of the above steps in order.
If you're still encountering Error 963 after unmounting your microsd card this is generally due to the incomplete binary blob files (*.obb) residing on the device's internal storage. To correct this, please follow step #1, then go back into the Play Store and attempt to re-download the application in question.
*NOTE* The above fix has been tested on a Verizon M8 on 5.0.1 and a Verizon M9 on 5.0.2 stock firmware.
*UPDATES*
Google is in the process of collecting bug reports and presumably working on a fix. If you've been affected by this bug, please contact Google Tech Support by clicking HERE. The more people that report this the quicker a fix will be issued.
It's been confirmed that this bug isn't specific to HTC devices, it's also been reported on the Samsung platform.
Please reply back with results, thanks for stopping by!
http://forum.xda-developers.com/showthread.php?t=3037545
error 963
it's the SD card an update cannot update data that is stored in the SD card I wrote this yesterday
---------- Post added at 03:07 PM ---------- Previous post was at 02:59 PM ----------
to fix this problem we move the data back to the internal memory and then do the update and if you want to you can put the data back in the SD card
That's not the entirety of the problem I'm afraid. This doesn't just pertain to previously installed applications requiring updates. I understand your workaround however, this is also occurring when attempting to download applications / games which haven't previously existed on the device, therefore there's no pre-existing data to move. Unmounting the SD card in this particular instance will yield the expected results of the Play Store successfully installing the application to the device. It's also worth noting that this bug will not be observed on smaller files / updates. If you have an SD card mounted whether it be Fat32 / Exfat and attempt to download anything of size, for example a 300-600mb game, it will fail with error 963. Once the SD card is unmounted, the play store works as expected.
same thing happen
i follow the procedure and it works but....
after installing again another application in play store (error pop again" the .error(963"))
it only works after you clear the cache or clear data but after you install another apps error pop up again since playstore automatically updated itself. but i have no problem in updating my previous installed apps.
you must clear apps and cache or uninstall updates of playstore everytime you want to install new apps.
ps. i tried relogging my google account or changing to new account , unmount sd card format etc but samething happens it goes back to error(963).
user of htc one m8 sea versions
Thank you so much
I have an HTC ONE M8 on stock lollipop and recently had problems installing apps from Playstore, it would take forever downloading and eventually have an errror code 963 on version playstore version 5.5.12.
Tried your suggestion about clearing cache & data from Play Services and Play Store and all apps updated immediately (I didn't have any apps stored on my SD at the time), I have unmounted and mounted the SD card and have since downloaded both apps which had previously given me that 963 code and all is going well .... Will kept you updated on any issues.
So thank you for again.
Error 963/907 work around
Cykhet said:
Hello all,
Recently Google updated the Play Store to version 5.5.12 and HTC users on M7, M8 and M9 have all experienced intermittent errors when downloading from the Play Store. If you've encountered an error code 963 / 907, please read on.
The following is a bug report capturing the output from the Google Play store upon reaching this error. The below was tested while downloading the game: "Monument Valley"
The error above suggests that the problem is related to permissions to the file system / internal storage however, it can also be caused if you have a microsd card mounted in your device.
I was able to rid myself of the errors above by performing the following steps (*Note I can't guarantee that this will work for everyone, this is still work in progress)
Clear the application Cache / Data for the Google Play Store and Google Play Services through the Application Manager in Settings.
Reopen the Play Store, navigate to Settings and scroll to the bottom of the page, if you're on build 5.5.12, you're OK to proceed. If your device is on an older revision, please wait a bit until the Play Store automatically pushes the latest build to your device.
Navigate to Settings -> Storage and select: "Unmount SD Card"
Navigate back to the Play Store and attempt to download updates, or any other application /game you were previously having issues downloading.
Observe the results, if the problem goes away, great! If not, try physically taking the SD card out of your device, rebooting and following all of the above steps in order.
Now that you've done this testing, try re-mounting, re-adding your MicroSD card back to your device and downloading from the Play Store. Observe the results, are you prompted by the Error again?, If so, you might want to consider formatting the SD card from within Settings -> Storage. If you're hesitant about doing this using the built in utility, there's a plethora of open-source / freeware tools available for properly partitioning SD cards. After you've properly formatted the card, try again and observe the results. Make sure you make a full backup of all data on your SD card prior to formatting!
Note, the above has been tested on a Verizon M8 running 5.0.1 on both Stock firmware and custom.
Please reply back with results, thanks for stopping by!
Click to expand...
Click to collapse
REPLY from: daveHeyMan!
I followed every one of your directions Except [*]Clear the application Data for the Google Play Store. I did not want to do that. (I did clear the cache for Google Play Store.) I tried with my MicroSD card unmounted, but it would not work. With my MicroSD card removed I was able to install 'Lara Croft:Relic Run'. I am so appreciative of your advice that I registered with xdadevelopers just to reply. Keep up the good work and Thanks.
failed7.50 said:
i follow the procedure and it works but....
after installing again another application in play store (error pop again" the .error(963"))
it only works after you clear the cache or clear data but after you install another apps error pop up again since playstore automatically updated itself. but i have no problem in updating my previous installed apps.
you must clear apps and cache or uninstall updates of playstore everytime you want to install new apps.
ps. i tried relogging my google account or changing to new account , unmount sd card format etc but samething happens it goes back to error(963).
user of htc one m8 sea versions
Click to expand...
Click to collapse
Once you unmount the SD card (Settings -> Storage -> Unmount SD Card, you have to clear the Cache & Data for the Play Store and Play Services. This will flush all previously failed downloaded binary blob files (*.obb) for the application you're trying to install. Once you've done this, go back into the Play Store and attempt to re-download the application in question.
Let me know how that works out for you.
Thanks!
olwen669 said:
I have an HTC ONE M8 on stock lollipop and recently had problems installing apps from Playstore, it would take forever downloading and eventually have an errror code 963 on version playstore version 5.5.12.
Tried your suggestion about clearing cache & data from Play Services and Play Store and all apps updated immediately (I didn't have any apps stored on my SD at the time), I have unmounted and mounted the SD card and have since downloaded both apps which had previously given me that 963 code and all is going well .... Will kept you updated on any issues.
So thank you for again.
Click to expand...
Click to collapse
Awesome, glad to hear that!
daveHeyMan! said:
REPLY from: daveHeyMan!
I followed every one of your directions Except [*]Clear the application Data for the Google Play Store. I did not want to do that. (I did clear the cache for Google Play Store.) I tried with my MicroSD card unmounted, but it would not work. With my MicroSD card removed I was able to install 'Lara Croft:Relic Run'. I am so appreciative of your advice that I registered with xdadevelopers just to reply. Keep up the good work and Thanks.
Click to expand...
Click to collapse
Dave, thank you! I'm glad the steps worked out for you. XDA has a wealth of information, welcome to the community.
My wife was just experiencing this problem with her HTC One M8 and I did the instructions listed in the Op and it worked perfectly. Thanks for the information, I would've had an upset woman on my hands had she not been able to download her slot games lol
same problem on HTC One M8
Cykhet said:
Once you unmount the SD card (Settings -> Storage -> Unmount SD Card, you have to clear the Cache & Data for the Play Store and Play Services. This will flush all previously failed downloaded binary blob files (*.obb) for the application you're trying to install. Once you've done this, go back into the Play Store and attempt to re-download the application in question.
Let me know how that works out for you.
Thanks!
Awesome, glad to hear that!
Dave, thank you! I'm glad the steps worked out for you. XDA has a wealth of information, welcome to the community.
Click to expand...
Click to collapse
I have been struggling with issue for a while. Implemented all suggestions but to no avail. Finally, i found a work around which is -- when an update shows up for an app, just uninstall the app if it has been previously shifted to Micro SD card.
Do a fresh install of the app from play store. It will get installed on phone memory flawlessly. The move the app to Micro SD. I know this is bothersome but it is working and i don't see dreaded error 963.
Thanks for the help.
HTC One M8 issue solved
Thanks for the tips. Problem solved on a HTC One M8 as well here.
Tomfun said:
Thanks for the tips. Problem solved on a HTC One M8 as well here.
Click to expand...
Click to collapse
while work around works, it is not a solution and Google chaps need to look into the issue for final resolution...
Cykhet said:
Once you unmount the SD card (Settings -> Storage -> Unmount SD Card, you have to clear the Cache & Data for the Play Store and Play Services. This will flush all previously failed downloaded binary blob files (*.obb) for the application you're trying to install. Once you've done this, go back into the Play Store and attempt to re-download the application in question.
Click to expand...
Click to collapse
Thank you. This worked for me
I have been having this problem ever since Lollipop was forced to my phone. The app in question is Golf Star. It's currently 1.4gig and gets bigger the more i play/advance. The only way i can get it to work is to delete the app, then uninstall google play store updates, and re-download. Even then, once i close the app i have to go through the whole process all over again because it won't start back up until i do. I have reported it twice to google using the link you provided, but never got a call back(go figure). Going to try going back to kitkat to see if it works again, and hopefully it will be fixed in the new Lollipop update.
Update: Went back to KitKat 4.4.4 and everything is smooth as butter. Staying on KitKat until google gets their act together.
Similar Problem with Galaxy S 5
Thanks for your help, Cykhet.
I got the error code while trying to update Route 66, which I have stored on the SD card. I moved it back to device storage and the update worked without further problems.
Cykhet said:
Hello all,
Recently Google updated the Play Store to version 5.5.12 and HTC users on M7, M8 and M9 have all experienced intermittent errors when downloading from the Play Store. If you've encountered an error code 963 / 907, please read on.
The following is a bug report capturing the output from the Google Play store upon reaching this error. The below was tested while downloading the game: "Monument Valley"
The error above suggests that the problem is related to inadequate permissions to the file system however, it's generally caused by having a microsd card mounted in your device. For whatever reason, the latest iteration of the Google Play store will attempt to save portions of a downloaded application on the SD card. Once the card has been unmounted from the device, the Play Store functions as expected.
I was able to rid myself of the errors above by performing the following steps (*Note I can't guarantee that this will work for everyone, this is still work in progress)
1) Clear the application Cache / Data for the Google Play Store and Google Play Services through the Application Manager in Settings.
2) Reopen the Play Store, navigate to Settings and scroll to the bottom of the page, if you're on build 5.5.12, you're OK to proceed. If your device is on an older revision, please wait a bit until the Play Store automatically pushes the latest build to your device.
3) Navigate to Settings -> Storage and select: "Unmount SD Card"
4) Navigate back to the Play Store and attempt to download updates, or any other application /game you were previously having issues downloading.
5) Observe the results, if the problem goes away, great! If not, try physically taking the SD card out of your device, rebooting and following all of the above steps in order.
If you're still encountering Error 963 after unmounting your microsd card this is generally due to the incomplete binary blob files (*.obb) residing on the device's internal storage. To correct this, please follow step #1, then go back into the Play Store and attempt to re-download the application in question.
*NOTE* The above fix has been tested on a Verizon M8 on 5.0.1 and a Verizon M9 on 5.0.2 stock firmware.
*UPDATES*
Google is in the process of collecting bug reports and presumably working on a fix. If you've been affected by this bug, please contact Google Tech Support by clicking The more people that report this the quicker a fix will be issued.
It's been confirmed that this bug isn't specific to HTC devices, it's also been reported on the Samsung platform.
Please reply back with results, thanks for stopping by!
Click to expand...
Click to collapse
Hi all,
This is my first message in this forum. But I often read this forum when I have a question and when google shows me the way.
I need to contribute in this thread because it is the most relevant one concerning the problem I have.
My phone model is Samsung S4 mini GT-i9195, android 4.4.2 stock from samsung, about 2 years of normal using without any problem and a great phone with a really good reactivity.
Since 5 days, can't send/receive SMS, or if I can do this, there is a HUGE delay (from minutes to hours, and there is some messages I never received.).
Firstly, I thought it was network problem or SIM related problem. So I asked my mobile network provider. Calls are OK, SMS messenger provider is OK. The problem is not here, and I still can't send/receive SMS with my phone.
Sometimes a reboot can't send/receive the messages, but ot all of them, only a few ones.
A few days later, another kind of problem : the play store throw 963/907 errors. At this time, I really thought this phone gonna make me crazy. I also noticed that my phone's reactivity is bad, it reminds me the terrible ASUS TF700T tablet I bought 3 years ago (before updating the ROM)
Google shows me this topic.
So I tested your method of cleaning cache and unmount/remount SD card.
MIRACLE !
10 seconds after unmounting the SD card :
- I received lots of SMS I didn't received.
- The SMS I tryed to send were just sent.
- I also received 4 notifications of a "information application"
- The reactivity is great.
- And when I clicked on the play store, it updates my applications that were not partially installed on SD card.
So what ? Why my SD card is slowing my whole android phone. Why now ? I use this card for more than one year. (Transcend 32Gb Class 10 UHS-I 300x)
Is my SD Card dead ? No I still can read the files and folder in it.
Is my SD Card will soon be dead ? Maybe...
And now ? I already moved many applications from my phone to SD card. I really can't unmount remount SD card when somebody attempt to send me a SMS...
Any comment or suggestion ?
tib
For what it's worth the OnePlus X with opengapps, also has same problem. Unfortenetly CM12.1 has no option to unmount sd card. Hope Google will release an update or is there another workaround. Thanks.
I've got a nexus 7 (2012) without SD, with cyanogenmod 12.1
How can I solve error 907/963?
No one of these solutions worked for me
Goolg play Store Error on updating apps
Hi. I had the same issue on my samsung grand 2 device after installing cynogenmod 12.1. For me the issue was, all the apps which I moved to SD Card were showing this Error:963 while updating. So I just move back my all app to phone memory. Now It's working like charm. Hope this trick work for you too

help shed light on build problems

If this is the wrong forum please direct me to the correct place but I have a few issues and questions.
I'm running 10166 on a 640, I don't know if I can update to the latest without a PC but I don't have access to one until October 30. Clarify if I can?
Another problem. Is there known issues with SD app installations? I can't seem to find a list of known issues for my older build, it runs great aside from some new problems I discovered since I just got an SD.
If I install an app to the card, which is the default option and is selected on each choice in Storage.. Some apps on the store wont install and tell me to change where I install apps. I do and retry, it says same thing. I'm sure that changing any of those options doesn't work at all. Sometimes the system loses the SD and it basically shows as not inserted, to which makes me restart and once up again, the apps on the card are all broken and tell me to reinstall, if I go to the store and click Open, the app works fine so it's a shortcut bug apparently. I can't even remove the card and try to install some apps that won't go on a card. Messenger is one app I cannot install no matter what I try since I got my memory card.
Other than this card issue and how ugly and slow the store is, everything else is great.
Oh one more thing, when I reset this build recently, it seems like backup and restore doesn't work very well? It definitely lost all my bookmarks how do I save them? It also applied a lock wallpaper I haven't had in 3 months, and I don't know what else it's supposed to back up but nothing else but texts and a couple random apps restored.
Whoever reads all this thank you for your time hopefully someone can help in any way, reddit sucks for adequate help.
sintax0r said:
If this is the wrong forum please direct me to the correct place but I have a few issues and questions.
I'm running 10166 on a 640, I don't know if I can update to the latest without a PC but I don't have access to one until October 30. Clarify if I can?
Another problem. Is there known issues with SD app installations? I can't seem to find a list of known issues for my older build, it runs great aside from some new problems I discovered since I just got an SD.
If I install an app to the card, which is the default option and is selected on each choice in Storage.. Some apps on the store wont install and tell me to change where I install apps. I do and retry, it says same thing. I'm sure that changing any of those options doesn't work at all. Sometimes the system loses the SD and it basically shows as not inserted, to which makes me restart and once up again, the apps on the card are all broken and tell me to reinstall, if I go to the store and click Open, the app works fine so it's a shortcut bug apparently. I can't even remove the card and try to install some apps that won't go on a card. Messenger is one app I cannot install no matter what I try since I got my memory card.
Other than this card issue and how ugly and slow the store is, everything else is great.
Oh one more thing, when I reset this build recently, it seems like backup and restore doesn't work very well? It definitely lost all my bookmarks how do I save them? It also applied a lock wallpaper I haven't had in 3 months, and I don't know what else it's supposed to back up but nothing else but texts and a couple random apps restored.
Whoever reads all this thank you for your time hopefully someone can help in any way, reddit sucks for adequate help.
Click to expand...
Click to collapse
First of all, you can update to any preview build without a PC
Later when RMT does release, which will probably be a previous build than the ones we use as insiders.
The SD card has been spoken about in numerous blogs and forums, some apps need to install on the phone and have no permission to install on SD card, in that case, change storage settings to let apps install on phone, install the app from store and them swap it again to SD card.
The store is a lot lot better on build 10536
Theres a bug on 10536 where apps that cant install on SD and only phone, WONT install, its a know bug which Microsoft is fixing

LG G4 : Unfortunately, camera has stopped

After boot loop issue with my LG G4 in February. It was replaced by the repair station without firmware and now with the firmware and Lollipop 5.1 installed with no updates available for Marshmallow.
Now I have noticed that camera crashes when selfie mode is used or front facing camera. This maybe the beginning of things going wrong again....
Can anyone recommend a fix. Phone is not rooted. And I don't want to use the very unstable Android 6. I bought this phone u locked via Amazon and unfortunately don't want to return it to them as LG has changed the serial number.
Totally stuck between a rock and a hard place as can't be without a phone for another 2 weeks.
Sent from my PLK-L01 using Tapatalk
Look for the camera app in the apps manager - all apps and try to clear cache. Test.
if that does not work, try clear data option above.
Test again...
had a similar problem with another device because i twiddle a setting. and lost the camera. The above fixed it. I learnt not to twiddle that setting again.
Hi, I had this issue and none of the software workaround worked for me. The issue is related to a defective hardware part, the power switch (B0181RDMM6). I replaced this and it fixed the issue. When this part is defective, it can hinder the call screen (meaning that when you dial or receive a call, the screen will not turn on for about 10 seconds) and it can also make the camera useless (meaning that the user will receive an error message on boot and when trying to use the camera. the error message is "unfortunately camera has stopped working". This is because the camera cannot work when the flash is used as a flashlight. It seems that when this part is defect, the phone thinks that flashlight is always on.
you can easily find the part on amazon at amazon.ca/s?k=B0181RDMM6&ref=nb_sb_noss
Unfortunately camera has stopped working Android error
Method 1: Restart phone
Well, this is a very straightforward step that could easily fix the camera has stopped error on your smartphone.
Method 2: Clear cache and data of your Camera application
Most of the time, the application cache may cause this error. To fix it, simply follow these steps:
Go to Settings >> Apps (or application manager) >> Swipe to go to “All”
Now scroll down the list of apps, and tap on “Camera”
Tap “Clear Cache” & “Clear Data”
Now restart your smartphone
Open the camera app and check for the error.
Method 3: Formatting external microSD card
This method is applicable only if you save your photos on your external microSD card. Simply remove the SDcard and move all of files stored on it to your hard drive. Then insert the microSD card in your PC or Laptop’s SDcard slot and format it. To format it, right click on the microSD card drive after it appears on your PC, then select “Format”. Before formatting , you can also try checking for error by right clicking your SDcard and selecting “Properties” >> Tools >> Check

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