Bluetooth Problems! Anyone? - T-Mobile Samsung Galaxy S6 Edge+

Lately, I am facing this terrible Bluetooth problem on my s6e+. All my devices are dropping connections even if the phone is in my pocket.
My Bluetooth earphones would disconnect if I keep my phone in either pockets but would work fine 10 feet away from laptop.
My Moto360 keeps dropping connection, vibrating constantly which makes me think I received notification and makes me go crazy!
I thought I had problems with Android wear so I reset my watch, removed android wear app and reinstalled, paired again.
Still problem was there so I tried headphones to confirm the problem is with phone. I tried unpairing all devices, clearing cache.
I am on stock 5.1.1 unrooted. TIA
UPDATE: I called Samsung and apparently they think its hardware problem and so I sent my phone to them. Will update when I receive the phone back.
Final Update: Samsung replaced main board and Bluetooth problem is solved now!

I too have that problem and I don't know how to fix it.
I cannot see all the Bluetooth devices even if they are right next to the phone.
Enviado desde mi SM-G928T mediante Tapatalk

I dont have problem

nirmit14 said:
Lately, I am facing this terrible Bluetooth problem on my s6e+. All my devices are dropping connections even if the phone is in my pocket.
My Bluetooth earphones would disconnect if I keep my phone in either pockets but would work fine 10 feet away from laptop.
My Moto360 keeps dropping connection, vibrating constantly which makes me think I received notification and makes me go crazy!
I thought I had problems with Android wear so I resetted my watch, removed android wear app and reinstalled, paired again.
Still problem was there so I tried headphones to confirm the problem is with phone. I tried unpairing all devices, clearing cache.
I am on stock 5.1.1 unrooted. TIA
Click to expand...
Click to collapse
Backup your data. Update to 6.0.1 Ota then full wipe. Reinstall all your software
Sent from my SM-G928F using Tapatalk

buitruclam said:
Backup your data. Update to 6.0.1 Ota then full wipe. Reinstall all your software
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
I waited 3 weeks for the MM update and got tired and sent it to Samsung for hardware repair. Just as I sent them, here is the MM update.

Related

Moto 360 disappears after several days

Hey guys!
I am fairly satisfied with my Moto 360 and I enjoy using it. But after 5-6 days (around a week maybe) it shows that it's not connected to my One M8. When I try to scan for it with bluetooth, the phone can't discover it. I also tried using brother's OnePlus One, but the result is the same.
The only thing that fixes this is factory reset the watch. Then I have to do everything all over again and it's getting really annoying. Did someone have similar experience and is there some solution to this?
Thanks in advance!
inspire4gfreak said:
Hey guys!
I am fairly satisfied with my Moto 360 and I enjoy using it. But after 5-6 days (around a week maybe) it shows that it's not connected to my One M8. When I try to scan for it with bluetooth, the phone can't discover it. I also tried using brother's OnePlus One, but the result is the same.
The only thing that fixes this is factory reset the watch. Then I have to do everything all over again and it's getting really annoying. Did someone have similar experience and is there some solution to this?
Thanks in advance!
Click to expand...
Click to collapse
Got a similar problem where after several hours the watch doesnt reconnect to the phone because my moto x thinks that its still connected.
the only solution i found so far is to disconnect through the wear app on my phone, disable bluetooth and re-enable bluetooth.
you could give it a try.
eric
edit: newest android wear update seems to solve this issue
I surely hope so! I tried your method before already, but the only trick for getting it to work is factory reseting the watch. We'll see if the update squashed this bug
well that sucks mate. good luck!
I too am having this issue... my watch shows Disconnected and nothing I do fixes this except for resetting my wtach and reconnecting from scratch.
I also just updated to Lollipop on my nexus 5 through a clean factory install, and had the same issue.
I'm having the same problem once a week.
What solves my problem ist:
Turn off BT on phone
Reboot watch
Reboot Phone
Turn BT on phone back on
Connect through Wear App
mc-paulo said:
I'm having the same problem once a week.
What solves my problem ist:
Turn off BT on phone
Reboot watch
Reboot Phone
Turn BT on phone back on
Connect through Wear App
Click to expand...
Click to collapse
This also helps, but only sometimes I hope Google will fix this in the near future. It is a single thing that drives me crazy about this watch.

[Q] Audio distorted during call?

I'm having a problem with my Zenfone 2 ZE551ML.
During a call, suddently the audio gets heavily distorted and I can barely understand what the other speaker is saying, the voice is metallic and disturbed. I'm using the phone with Italian operator TIM. It happens totally at random, I also tried to return my phone and get another one, but even with the new one it still happens. It does that with the wired headphone, with the phone's speaker, with my car's bluetooth... I have no idea why. I'm running the latest firmware.
Does this occur to anydoby else?
Doesn't happen with mine on T-Mobile, maybe you should try a factory reset before exchanging the phone.
"I'd Totally Hug You, If That Was Something I Did"
Well, I did try a factory reset and i ALSO exchanged the phone for a new one, and I still have the same problem. It's either a firmware issue or an operator issue, but I'm betting it's got nothing to do with the operator since it's the same SIM that was in my old Nexus 5, with which I never had any problem.
Can you exchange it for a 3rd one then? Or maybe try a SIM from a different carrier as a test.
"I'd Totally Hug You, If That Was Something I Did"
I have same problem with Italian operator wind. I wrote to Asus and they urgently asked me to send them my phone. I think and hope it's a factory problem they can fix.
Inviato dal mio Nexus 7 utilizzando Tapatalk
There are several helpful tips regarding basic troubleshooting techniques under Apps/ASUS Support/Assistance. One method for this issue is to check to see if 'AudioWizard' app is turned on, and try disabling by powering it off.
Sincerely
Frank
ASUS_USA
[email protected]
Asus_USA said:
There are several helpful tips regarding basic troubleshooting techniques under Apps/ASUS Support/Assistance. One method for this issue is to check to see if 'AudioWizard' app is turned on, and try disabling by powering it off.
Sincerely
Frank
ASUS_USA
[email protected]
Click to expand...
Click to collapse
I have already tried both configurations, on and off, without success.
Inviato dal mio Nexus 7 utilizzando Tapatalk
Yes, it makes no difference if audio wizard is on or off.
Actually, since I'm rooted, I tried to disable Audio Wizard completely. Will post results.
I'm on my third ZenFone 2 and they all do the same thing with me as well... the audio will randomly distort during a call. I can replicate the issue through speaker, handset speaker, and bluetooth. Mine isn't quite as severe as yours, it will get choppy for a second then straighten out, every 30-60 seconds or so. I've replicated this issue on both stock ROMs and rooted ROMs with the Asus apps frozen.
Still no difference even after disabling sound wizard. I'm starting to think that this is a structure flaw of this particular model.
The latest firmware seems to have solved this issue. The problem has not re-occurred yet.
Glad to hear I wasn't the only one having this issue. I had a Nexus 4/without issues on Bluetooth in my car using grom audio BT adapter.
I am with Wind in Canada and have had the issue since I bought the phone. I was hoping firmware would fix it, but it still occurred yesterday using firmware 2.19.40.22.
I have checked the sound wizard, but not a factory reset. Guess I could try that today.
Any other thoughts?
Thanks
exx
So it's November and the issue is still a thing on my ZE551ML. It happens with approximately every third phone call - the sound gets suddenly distorted, I can barely understand the other person and he has trouble hearing me as well. Phone unrooted, stock ROM, latest OTA update (WW 2.20.40.97). I have just tried to turn off Audio Wizard for now, let's see if this helps.
CatBug said:
So it's November and the issue is still a thing on my ZE551ML. It happens with approximately every third phone call - the sound gets suddenly distorted, I can barely understand the other person and he has trouble hearing me as well. Phone unrooted, stock ROM, latest OTA update (WW 2.20.40.97). I have just tried to turn off Audio Wizard for now, let's see if this helps.
Click to expand...
Click to collapse
I solved sending the phone to Asus assistance, they have changed the motherboard and fixed the problem. They have taken about 15 days. No money required because it's a warranty repairing.
Inviato dal mio Nexus 7 utilizzando Tapatalk
alexb83 said:
I solved sending the phone to Asus assistance, they have changed the motherboard and fixed the problem. They have taken about 15 days. No money required because it's a warranty repairing.
Inviato dal mio Nexus 7 utilizzando Tapatalk
Click to expand...
Click to collapse
Thank you for your answer. I have found out, that this issue happens ONLY when mobile data are on. If the problem occurs and I turn the data off, sound quality is normal again. It's probably somehow connected with the data network available in the moment (EDGE, 3G, LTE), because data on doesn't always mean the sound gets distorted. If I understand it right, 4G works on the similar frequences as GSM - so it could be some conflict between voice services and internet services (bad priority settings or something?). It seems to me, that after latest firmware update, the issues is not THAT bad, bud still annoying.
Does anyone know what might fix this? Or is there at least any tool that would disable mobile data during a call and turn it on again when the call is over? I would prefer not sending it for repair, cause you know, time is precious.
CatBug said:
Thank you for your answer. I have found out, that this issue happens ONLY when mobile data are on. If the problem occurs and I turn the data off, sound quality is normal again. It's probably somehow connected with the data network available in the moment (EDGE, 3G, LTE), because data on doesn't always mean the sound gets distorted. If I understand it right, 4G works on the similar frequences as GSM - so it could be some conflict between voice services and internet services (bad priority settings or something?). It seems to me, that after latest firmware update, the issues is not THAT bad, bud still annoying.
Does anyone know what might fix this? Or is there at least any tool that would disable mobile data during a call and turn it on again when the call is over? I would prefer not sending it for repair, cause you know, time is precious.
Click to expand...
Click to collapse
Make a tasker profile to do it for you.
Sent from my ASUS_Z00AD using Tapatalk
Garbled voice audio during calls Zenfone 2 Laser US Model ZE551KL
stilgar1337 said:
I'm having a problem with my Zenfone 2 ZE551ML.
During a call, suddently the audio gets heavily distorted and I can barely understand what the other speaker is saying, the voice is metallic and disturbed. I'm using the phone with Italian operator TIM. It happens totally at random, I also tried to return my phone and get another one, but even with the new one it still happens. It does that with the wired headphone, with the phone's speaker, with my car's bluetooth... I have no idea why. I'm running the latest firmware.
Does this occur to anydoby else?
Click to expand...
Click to collapse
Yes: I get exactly the same symptoms; my current 'phone is the replacement model for exactly the same problem as the first zenfone 2
tried everything including selecting 2/3G new sim card but it occurs on both #1 or # 2 sim cards and it is intermittent
Methinks it MUST be a hardware problem. All ideas and suggestions welcome as I do like this phone....if only it would work as a phone!

Having a issue with Bluetooth

Hi there.
I have a Z5P single sim version.
After I updated to Marshmallow 6.0,
Bluetooth isn't stable when I connected to my car. My car is 2012 vw Jetta tdi stock radio system(not navigation).
Often music turned down then back to same volume as before turned down like when i get notification, text, email, etc.
Before I updated to Marshmallow, I had same issue a few times, but it wasn't big deal.
Now it's just so annoying. And I wanna fix it.
Does anyone have same issue as me?
If there is way to fix it, please let me know!
That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk
francisamarsingh said:
That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk
Click to expand...
Click to collapse
Sorry for late response. I did same thing, close all app, or I just restart the phone. I use Spotify and all music is download in sd card. I also use Google music, and same thing happened. So I did forgot Bluetooth connection and recent connect again, but it's still happen. I don't really want to factory reset and use computer to fix program. It's too much to do. I just don't know what else I can do :/
Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk
Do you have any of the sony sound enhancements on or Viper?
francisamarsingh said:
Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Sorry to hear that but Thank you any information will help!
dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
Click to expand...
Click to collapse
dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
Click to expand...
Click to collapse
I have ClearAudio+ is on in the settings. That's all. I noticed that I have same issue even on my Bluetooth headphone now. What is Viper?
I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.
Nugstar said:
I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.
Click to expand...
Click to collapse
I haven't tried it yet, so I will try it and see if how it goes. Thanks for the info!
Sent from my E6853 using XDA-Developers mobile app
Update:
So at first, I did reset Bluetooth WiFi and signal settings, also smart connect and app setting. It did better for a couple time, then back to terrible again.
A couple of days later, I couldn't take it anymore, so I factory reset and repair on computer. It seems much better. Maybe a few times I still have same issue.
Great news is battery life is improved a lot. Now I don't need to charge till I go sleep. Also less buggy and faster.
My conclusion about this issue is, it is not about Bluetooth. It is something about OS or some software issue. When the phone is buggy and slow, this happens even all other app is closed.
Now I will wait for update to see if it will fix this issue.
Sent from my E6853 using XDA-Developers mobile app

Microphone not working

Since yesterday evening I did encounter the following problem.
Plugging my earphones wouldn't send any audio to them, speakers always active.
Microphone nevers works, not in calls, not in apps, not while recording a video.
I did perform a factory reset and installed paranoid android, still the same problem. I am restoring OxygenOS last version right now...
It's been a very frequent problem since the beginning of october, did anyone encounter this issue recently?
This sounds like a hardware issue to me. Were there any potentially problematic events (drops, moisture ...) in past 2 months?
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
This sounds like a hardware issue to me. Were there any potentially problematic events (drops, moisture ...) in past 2 months?
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
Not really, no, I did also notice that I can't save videos at all.
EDIT: after a HARDRESET (using MSM downloader) to Marshmallow, updating with OTA, everything works again... WTF?
EDIT2: I have been able to record a whatsapp audio, working fine. Did try to make a phone call, doesn't work anymore
this has been occurring to me also when using iphone earphones. but using other earphones works well. try using different brand
chanchan126 said:
this has been occurring to me also when using iphone earphones. but using other earphones works well. try using different brand
Click to expand...
Click to collapse
Not earphones issue... I had to simply clean the connector, the female jack on the phone, there was some cotton on the end!
Edit: the mic and the earphones works for few minutes, but after a while they completely stop, only a phone reboot solves the problem (just temporarily!)
I did install the Android Mic Fix Magisk module... My phone seems to be working correctly since few hours now.
Update: not even Android Mic Fix solves this... the only temporary solution I have is to Reboot the device
frankdd89, have you found the solution? RN i have the same problem, I have flashed my and everything was solved but, like 3 days after again just stooped working well. I have a doubt whether is a hardware issue due to the mic works well during several days, let me know what did you at the end..
I have the same problem! I'm going Mad!
any updates guys ? i've the same problem on my OP3
Mic issues with my oneplus 3
MustfaAiedAli said:
any updates guys ? i've the same problem on my OP3
Click to expand...
Click to collapse
ive been having the same issue with my oneplus 3 for last 8 months. I have tried resetting, restoring, turning off google voice and have replaced the mic/charge port twice but nothing seems to solve the problem. Would really like to find a solution to this problem as i tend to think it's software related because i started having the problem after an update. At first was sporadic but mic is completely out now.
Hi all, i have the same problem with microphoned earphone
I have tried many type of earphone but the problem is the same (at the first connection and use, the microphone doesn't work , at the second try (record voice or call) without disconnection of earphone the phone change the icon in the status bar, from the icon of earphone with microphone to the icon of earphone without microphone and start to use the integrated microphone in the phone) i attach image of the status bar icon
- I have tried the same earphone into another OnePlus 3 of my friend and he doesn't have the issue
- The internal microphone work good
- I'm using a CTIA earphone (in this case i use Samsung original earphone with microfone founded into an original Samsung device box)
- I have tried to factory reset the phone, clean from dust the earphone hole but nothing as changed
now i think to send phone in warranty assistance to OnePlus ...
seandfw said:
ive been having the same issue with my oneplus 3 for last 8 months. I have tried resetting, restoring, turning off google voice and have replaced the mic/charge port twice but nothing seems to solve the problem. Would really like to find a solution to this problem as i tend to think it's software related because i started having the problem after an update. At first was sporadic but mic is completely out now.
Click to expand...
Click to collapse
I have the same issue, i try everything. Factory reset, change to a custom rom, etc. etc.
But nothing help. It works after a reboot for some minutes but that´s it.
Have any one found a solution for this issue?
Similar problems
I have similar problems. It started six weeks ago with the headphones that could not be detected. Then calling stopped working. Back then I rooted my phone and all the problems where gone. Until last Sunday my phone app crashed. Now all the problems are back again. I tried wiping all my data (also internal storage) and installing a custom ROM. This did not help. Does anyone have any suggestions? I really like the phone and it is still in mint condition.
Thanks in advance

Bluetooth / Internet Issue

Every time I try to play music with my Bluetooth speaker, the audio keeps breaking. And this stops immediately when i turn the Internet off. Is there a fix for this?
Manish54 said:
Every time I try to play music with my Bluetooth speaker, the audio keeps breaking. And this stops immediately when i turn the Internet off. Is there a fix for this?
Click to expand...
Click to collapse
If you mean it happens only with Wi-Fi turned on and no problem on LTE, yes. Happening to me and some other people. Right out of the box, no rooting or anything.
Have no clue, except it feels more like a Wi-Fi problem rather than Bluetooth. Hoping it gets fixed with an update. So far no luck. I might try factory reset and see what happens.
Inviato dal mio ONEPLUS A5010 utilizzando Tapatalk
Cris721 said:
I might try factory reset and see what happens.
Inviato dal mio ONEPLUS A5010 utilizzando Tapatalk
Click to expand...
Click to collapse
I wouldn't bother with the factory reset, same thing happens to me and I did the factory reset and still same issue. So it must be a hardware/software issue.
Weird thing is, if I have WiFi on but not actually connected to anything I don't have any issues.
HueleSnaiL said:
I wouldn't bother with the factory reset, same thing happens to me and I did the factory reset and still same issue. So it must be a hardware/software issue.
Weird thing is, if I have WiFi on but not actually connected to anything I don't have any issues.
Click to expand...
Click to collapse
Just use 5Ghz WiFi... some routers interfere with bluetooth
It happens with both wifi and LTE. It's strange how they still haven't fixed this issue after 2 months of release and major Oreo update.
I had the Problem on nougat firmware, that my bt audio glitched when i lost wifi connection or when it connected automatically. however i dont experience this issue on the oreo firmware.
nadejo said:
I had the Problem on nougat firmware, that my bt audio glitched when i lost wifi connection or when it connected automatically. however i dont experience this issue on the oreo firmware.
Click to expand...
Click to collapse
Yeah i has started working fine all of a sudden. Thankfully

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